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<br />. <br /> <br />. <br /> <br />" . <br /> <br />Although all of our analysts are able to handle questions and <br />searches at any time. we believe that the best client service can be <br />rendered through personal attention by top-management. Because of <br />our planned slow-growth. we are able to provide our clients <br />immediate access to those empowered to make decisions on your <br />behalf. <br /> <br />. Who would you assign to the City of Santa Ana? <br />Patty Siglock. Division Manager. would be assigned to the City of <br />Santa Ana as the account liaison. <br /> <br />. How long has this person been employed? <br /> <br />Ms. Siglock has been with LaM Medical Bill Review since the <br />inception of our automation in 1994. <br /> <br />. What is his/her work experience? <br /> <br />Ms. Siglock began her career in this field in 1978 under the <br />tutelage of Dr. Constaine Callas who founded Med Data. She <br />trained with him during the pioneering of automated bill review. <br />Subsequently she was recruited by Aetna to develop its in-house <br />medical bill review program for workers' compensation. Immediately <br />prior to joining LaM. Ms. Siglock was the Regional Manager for <br />Genex Bill Review where she was responsible for 5 branch offices <br />and 50.000 bills per month. <br /> <br />13. Describe operational differences, if any, that you have developed or have <br />experienced with regard to your interfacing system? <br /> <br />We have not experienced any operational differences with regard to <br />interfacing. Because the HNC product is the most revered bill repricing <br />software in the nation. most claims systems have long been interfaced <br />and are fully operational. <br />What are your average annual receipts? <br /> <br />14. What are your average annual receipts? <br /> <br />Annual receipts average $4.2 million. <br /> <br />7 <br />