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<br />" . <br /> <br />. <br /> <br />. <br /> <br />AVAILABILITY <br /> <br />18. Do you have any 800 number? What is it? <br /> <br />Our toll free number is (800) 668-8544. <br /> <br />19. What are your hours of operation? <br /> <br />Staff is available from 6:00 a.m. to 6:00 p.m. to address any possible <br />client need immediately. <br /> <br />. Is someone available during these hours to answer bill review <br />questions? Yes. <br /> <br />20. What questions would you like to ask us? <br /> <br />What are the qualities of your ideal bill review vendor? <br />What is the most important service characteristic in choosing a vendor? <br />When can we start? <br /> <br />. Is there any additional information you want to provide us that you <br />feel we have failed to ask? <br /> <br />It appears that the City has done its diligence in addressing all <br />issues that should be a concern in choosing a bill review vendor. <br />LOM appreciates the opportunity to have responded. We look <br />forward to presenting to you in person on June 14. 2000. at 1:00 <br />p.m. <br /> <br />9 <br />