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PART III 3.1 Contractor Commitments, Warranties and Representations. The Contractor warrants that all Visiphor Applications shall, for a period of one year following acceptance, conform to the As-Built Specifications. Upon acceptance, the City shall enter into the Master Support Agreement (the "Support Agreement") set forth at Exhibit F and Visiphor will provide warranty support for a period of one year, without cost to the City. Following the expiration of the warranty period, the City will pay Visiphor the applicable support fee if such Master Support Agreement is entered into so long as no Level 1 or Level 2 technical support problems, as defined in the Support Agreement remain unresolved, thus commencing the Contractor's maintenance for such Visiphor Applications. Should technical support requests remain unresolved, the warranty period shall be extended until such issues have been resolved to the mutual satisfaction of both the City and Visiphor. 3.2 Warranty for Third Party Products. The Contractor makes no warranty with respect to any software or hardware components specified in the Project Deliverables other than the Visiphor Applications. Warranty coverage for Third-Party Products shall be passed through to the City and provided in accordance with the original manufacturers' warranty provisions. To the extent it has been authorized to do so, the Contractor shall take all reasonable steps to assist the City in coordinating technical support under any warranty arrangement with respect to any Third-Party Products provided by Visiphor. For any equipment specified in the Project Deliverables and provided by Visiphor under this Agreement that is no longer available due to model changes or other reasons beyond the reasonable control of Visiphor, Visiphor shall provide equipment of same or equal quality, performance and capacity. For any Third-Party Product which is no longer available due to model changes or other reasons beyond the control of the Contractor, the Contractor shall provide equipment from the same or other City-approved manufacturer, upon the same terms and conditions, including price, as set forth herein, and said equipment shall be of same or better quality, performance and capacity as the equipment originally specified in the Project Deliverables. 3.3 Documentation. The Contractor shall provide current and accurate Documentation with respect to each Visiphor Primary Agreement June 15, 2006 Page 11