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<br />Exhibit 0 <br /> <br />Water Conservation - Best Management Practices <br /> <br />In 1999, the Santa Ana City Council approved participation in the Memorandum of <br />Understanding Regarding Urban Water ConseNation in California and executed the <br />Memorandum of Understanding (MOU) on behalf of the City. The Best Management <br />Practices include the following: <br /> <br />1. Water sUNey programs for single family residential and multi-family residential <br />customers. <br /> <br />2. Residential plumbing retrofit <br /> <br />3. System water audits, leak detection and repair <br /> <br />4. Metering with commodity rates all new connections and retrofit of existing <br />connections <br /> <br />5. Large landscape conseNation programs and incentives <br /> <br />6. High-efficiency washing machine rebate programs <br /> <br />7. Public information programs <br /> <br />8. School education programs <br /> <br />9. ConseNation programs for commercial, industrial and institutional accounts <br /> <br />10. Wholesale agency assistance programs <br /> <br />11. ConseNation pricing <br /> <br />12. ConseNation coordinator <br /> <br />13. Water waste prohibition <br /> <br />14. Residential ULFT replacement programs <br />