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EXHIBIT f.\ SYMCO GROUP, INCORPORATED 18061995 (Reference Number) EQUIPMENT MAINTENANCE AGREEMENT 1. TERM The initial tarm of tha Agreement shall be i years from the date accepted and executed by an authorized representative of SYMCO (the "effective date") and thereafter may be renewed on a YI!AR -to- YI!AR basis unless terminated by either party upon -'!!L days written notice prior to the end of the then current term. 2. MAINTENANCE a.SYMCO shall provide maintenance and parts to maintain equipment in good operating condition. Such maintenance shall be provided as required, and at such charges as designated by this contract. b.Parts necessary to the proper functioning of the equipment shall be furnished at no additional charge, except parts damaged by causes listed in Paragraph B.b herein. 3. ATTACHMENTS CUSTOMER agrees not to employ additional attachments, features, or devices to the equipment, make alterations to the equipment, or permit the maintenance of the equipment by other than SYMCO personnel w~hout the written consent of SYMCO. SYMCO shall not be liable for ioss or damage to CUSTOMER resulting therefrom, and CUSTOMER shall be liable to SYMCO for any service costs incurred by SYMCO as a consequence thereof. 4. SUPPLIES Maintenance charges do not Include the furnishing of supplies (such as ribbons, cards, paper tape, paper forms, or magnetic tape). Only supplies which meet Unisys specifications shall be used by CUSTOMER when the performance or maintenance of the equipment may be affected. 5. SHIPMENT OF EQUIPMENT (IF DEPOT MAINTENANCE) a.The parties agree that the method of equipment packaging and shipment both to and from the Service Depot, shall be in accordance with commercially reasonable standards, consistent with the nature of the equipment and the hazards of transportation and handling. CUSTOMER agrees to package the equipment along with its service log in an authorized ~YMCO container for shipment to the Service Depot. SYMCO agrees to return the serviced equipment to the CUSTOMER in an authorized SYMCO container. b.AII transportation expenses wiii be borne by CUSTOMER. 6. CHARGES AND PAYMENTS a.CUSTOMER agrees to pay maintenance charges upon submission by SYMCO of a correct invoice thereof. Invoices shall be submitted on or about the first day of each period for which services are to be provided. b.This agreement may be suspended by SYMCO w~hout notice, ~ payment is thirty (30) days In arrears, or terminated by SYMCO, without notice, if payment is sixty (60) days in arrears. c.Any applicable tax will be added to other charges specified. 7. CUSTOMER INSTALLATION RESPONSIBiliTIES CUSTOMER shall: (i) continuously maintain a log of system use and performance and make same available to SYMCO upon request, (ii) continuously maintain environmental conditions, electrical requirements and site facilities in accordance with Unisys recommendations and specifications, (iii) not abuse or misuse the equipment and (iv) insure that CUSTOMER personnel are adequately trained to operate the equipment. 8. GENERAL CONDITIONS a.The equipment must be in good operating condition on the Effective Date of this Agreement. b.SYMCO Is not obligated under the terms of this Agreement to repair damage to equipment caused directly or indirectly as a result of accident, negligence, or abuse of or by CUSTOMER or third parties, failure of CUSTOMER to maintain required environmental conditions; causes external to the system such as electrical power fluctuation or failures; fire, windstorm, the elements, or acts of God. Such repair will be rendered upon specific order by CUSTOMER, and after approval by CUSTOMER of the estimated charges thereof. c.This Agreement shall be transferable with the consent of SYMCO and CITY OF SANTA ANA, and upon transfer shall remain in effect until terminated as herein provided. d.IN NO EVENT SHAll SYMCO BE LIABLE FOR lOSS OF PROFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARiSiNG OUT OF ANY BREACH OF THIS AGREEMENT OR OBLIGATION UNDER THIS AGREEMENT.