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<br />Description of Outcome Tracking System: <br /> <br />Please describe your organization's outcome tracking system that will enable you to fulfill the outcome selected above. <br />Each initial client contact is recorded on a "call sheet" by the interviewing counselor. The inforrnation collected includes all required <br />demographic data as well as information specific to the client's complaint or inquiry. That information is then entered into a database <br />for purposes of creating reports and tracking performance. For clients assisted with allegations of housing discrimination a case file is <br />used to document and track all activities undertaken while assisting the client and investigating the allegations. <br /> <br />Exhibit A.I <br />Page 3 of4 <br />