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Docusign Envelope ID: 4D6CF659-66B6-419F-BAAB-FF5IEADFF578 N-2025-060 <br />CUSTOMER SAAS SUBSCRIPTION AGREEMENT <br />SOCRadar`' <br />INSURANCE ON FILE <br />WORK MAY PROCEED CUSTOMER SAAS SUBSCRIPTION AGREEMENT <br />UNTIL INSURANCE EXPIRES <br />II11wZs _ <br />CITY CIL 2 5 2025 SOCRadar Platform <br />DATE: MA <br />D'. fo(k) <br />(Nak Sure \ D i*vlr <br />Terms of Service Agreement <br />Welcome to the SOCRadar Platform. <br />This program allows you to access and use the SOCRadar Cyber Threat Intelligence Platform, documentation and <br />content (individually and collectively the "Service") through the website platform.SOCRadar.com and/or related <br />websites for a limited period of time. The contractual Terms of s Service ("TOS") are between you, the City of Santa <br />Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of <br />California ("City"), and SOCRadar, a Delaware Corporation. You and SOCRadar may each be referred to as a "Party" <br />and together as the "Parties". If you use any of SOCRadar services, documentation or content you hereby agree to <br />this TOS for the duration of the product evaluation program ('Term"). If you do not agree to this TOS, please do not <br />use any of SOCRadar Services. <br />1.ACCESS TO THE SERVICE <br />Subject to the terms and conditions of this TOS, SOCRadar grants you a non-exclusive, non -transferable license, <br />during the Term, to use and access the Service, solely in accordance with the published documentation for the <br />Service, for your own internal -use purposes. You agree that you will not: <br />(a) permit any third party to access and/or use the Service; <br />(b) rent, lease, loan, or sell access to the Service to any third party; <br />(c) interfere with, disrupt, alter, translate, or modify the Service or any part thereof, or create an undue burden on <br />the Service or the networks or services connected to the Service; <br />(d) reverse -engineer the Service (except to the extent that such restriction on reverse engineering is prohibited by <br />law and then you shall provide SOCRadar with prompt written notice prior to any such action), use the Services to <br />conduct, publish or disclose any competitive benchmarking tests or analysis; or access the Service to build a <br />competitive product or service; or <br />(e) introduce software or automated agents or scripts to the Service so as to produce multiple accounts, generate <br />automated searches, requests and queries, or to strip or mine data from the Service. Service accounts and passwords <br />may not be used by more than one individual user and you agree that you will not assist with or permit this. You <br />shall not use the Services for any production purposes or use the Services except to evaluate such Services during <br />the designated Term. SOCRadar reserves the right to immediately terminate any account access that SOCRadar <br />reasonably determines has been used by an unauthorized third party or in violation of this TOS. <br />SOCRadar Cyber Intelligence Inc. <br />www.SOCRadar.io <br />