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<br />SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT <br />("MAINTENANCE AGREEMENT") <br /> <br />AGREEMENT HISTORY <br />EXHIBIT A <br /> <br />Agreement No. Date Title Page <br />A -1999-003 3/16/99 Valley Oak Systems I <br /> Software License, Service, and Maintenance Agreement <br /> . Exhibit A Software Product Licenses and Service Costs <br /> . Exhibit B Escrow Agreement <br /> . Exhibit C Software Product Enhancements and <br /> Implementation Understanding <br /> . Exhibit D Software Maintenance and Sup~ort Agreement <br /> ("Maintenance Agreement") <br />A-2002-035 4/5/02 First Amendment to Vallev Oak Svstems AlITeement 20 <br />A-2003-069 4/7/03 Second Amendment to Valley Oak Systems Software License, 22 <br /> Service, and Maintenance Agreement <br />A-2005-0n 4/4/05 Third Amendment to Valley Oak Systems Software License, 25 <br /> Service, and Maintenance Agreement <br /> . Exhibit E iVOS Upgrade / Services Understanding <br /> . Exhibit F Proposal for Migration from VOS Portal to iVOS <br /> and/or ASP at the Citv of Santa Ana <br />