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FJ(HIBIT A <br />Order Form and Purchase Agreement <br />Futur2io~och <br />FutureTouch Technology <br />17301 Edwards Road <br />Cerritos, CA 90703 <br />Bryce Agnew 775-291-2711 cell <br />562-366-8766 main <br />562-366-8887 fax <br />Customer Zdenek Kekula Info: City of Santa Ana field service open quote. <br />Contact: City of Santa Ana <br /> ZKek u la @ ci.santa-a n a. ca. us <br />Sales Rep: Bryce Agnew Date: March 27, 2007 Rev #:0 <br /> ba new futuretouchtech.corn Note: Pricin is valid for 30 da s. <br />Kiosk Enclosures `: _'.. ~~ - , ' :.„ T. ':~: Q - =- Price - T"otaL. <br />SoftwareSet U En dish Lan wage Onl -Other tan a Q'sAvaHable ~ _~ , ~y _~x.. <br /> <br />,..y. . .: <br />Kiosk Hardware O lions Available:: "~ ~ <br />' <br />` <br />,.. - <br />~ ' <br />- <br />_ <br />: ,,.-:. .. ,. <br />.....1 _. <br />Services - ,. . ~. q .. ;Price ,. <br />Project Management Included $125 <br />Project Oversight and Coordination per hour <br />Customer Communications <br />Reviews and Testing <br />Deployment Management <br />Startup Assistance <br />Documentation <br />System Integration 0 $500 <br />Load and Confgure operating system on CPU and load updates and patches Per System <br />Install device drivers and test with hardware peripherals <br />Install vims protection (if provided by FutureTouch) <br />Install and configure software application <br />• Configure network settings as appropriate <br />Print and apply identification label to CPU <br />Test and burn-in <br />Installation, Onsite Kiosks 0 $1,000 <br />Setup system at designated location per kiosk <br />Confgure network settings and confirm network operation <br />Confirm hardware operation <br />Confirm software operation <br />Remove packing materials <br />Does not include travel expenses <br />Client to perform facilit construction requirements riot to installation <br />Training, Online 0 $200 <br />Online session via Internet and telephone, per Software Application Per <br />• Additional charges will apply to configure client's server if Enterprise License is purchased. Software <br /> A lication <br />Ex enses '. ~ . ~ -.° .. . --; ll Price <br />Travel Exense Estimate (if incurred will be pre aid and billed) 0 $0 <br />Shipping 0 0 <br />FOB FutureTouch Technolo <br />Annual Su` ort Services a ab[elannuall [. Q Price <br />Presenter Server Subscription, per system 0 $180/yr. <br />Access to online tools for remote) mana in Presenter Pla er corn uters per kiosk <br />Guardian Heartbeat and Use Reporting Subscription, per system 0 $180lyr. <br />Access to online viewin of kiosk status u or down) and use /hit re orts if a livable per kiosk <br />Network Monitoring by FutureTouch, per system 0 $240 <br />FutureTouch staff will monitor Guardian Heartbeat, or other monitoring solution, and take per kiosk <br />corrective action er the res onse escalation Ian. <br />Software Help Desk Technical Support Plan 0 $200 <br />FutureTouch will provide telephone and email support to customer. Support includes per kiosk <br />receiving support requests, collecting information, and troubleshooting as indicated. Issues <br />that cannot be resolved remotely will be escalated to system repair per the applicable <br />re air ro ram onsite and/or hardware de of re air . Su ort will continue throw h re air. <br />Hardware Depot Return Repair Service, per system 1 $3300 $3300 <br />FutureTouch will replace or repair equipment returned by customer. FutureTouch will also <br />reload, Confgure, and test software on the hard drive. Replace or repair is subject to <br />on final ui ment manufacturer waran . Pdcin is lus re air and shi in ex enses. <br />ittsoa Page 1 r Initials: <br />~(~Ivi a ~ <br />