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City of Santa Ana AttachmentA <br />Fleet System lmplemenfation <br />Scope of Services <br />Scone Area <br />Software <br />Base <br />Fleet Maintenance Software (Full System for 875 units) <br />Modules <br />Network Multi-User <br />Electronic Fueling Interface (Full system, 875 units) <br />Paperless Shop <br />Utilities Package #1 <br />Utilities Package #2 <br />Image Viewer <br />Barcoding <br />Hardware <br />Barcoding <br />Tricoder (to be installed and fully operational with barcoding software prior to Acceptance* <br />Services <br />1 Year of Technical Support from Acceptance* <br />1 Year of Software Updates from Acceptance* <br />1 Year Price lock Guarantee from Acceptance* <br />1 Year of Call-In /Hotline Service from Acceptance* <br />System Configuration Planning and Set-Up (Pre-Conversion and Pre-Training) <br />Data Conversion: <br />a) Management- Vehicle and Equipment File (Access) <br />Testingl <br />RTA Technical/Installation staff: <br />a) Insure Base and Module installation meets City standard installation requirements <br />b) Barcoding meets expected scanning, database population, and extraction standards <br />c) Full integration and functionality of Fuel Interface <br />Training <br />1 Full System Training Certificate use before or after Acceptance*, good for 1 year <br />Training Manual: Provide copy of all base and module software manuals <br />2 Base and Module Training Sessions (2 days each, minimum standard 8 hour workdays) <br />Session Trainer(s) must have a minimum of 5 years of experience with RTA system <br />Session 1: Finalize System Configuration /Train Core Users <br />Session 2: Mechanics and Work Order Processing /Live Scenario Training <br />*Acceptance is as defined by City within Agreement. <br />tTesting is to City expected pertormance standard. <br />Vendor will provide 7 laptops for training purposes per session. <br />