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OpenWorX-Module-2 <br />I-ACD <br />Navigator-6.0 <br />UM4730-Administration <br />UNIVERGE WL <br />Centigram <br />16. A description of any unique qualifications and experience which distinguish <br />Proposer's candidate on-site technician's, backup technicians', and any other <br />on-site engineering and service staff's ability to provide telephone system <br />maintenance services. ? <br />{ref. section 6.2.g} <br />The NEC Unified Solutions tearn of on-site technician, backup technicians and <br />engineering support is composed of highly trained individuals whose primary <br />focus is on support and service of iVEC equipment. These individuals have <br />worked with The City for many years. Each has extensive knowledge of the <br />equipment installed as well as the telecommunications network currently ~~~ <br />place at the City. This knowledge of The City's configuration insures that your <br />telecommunications needs can be satisfied in a professional and efficient <br />manner. <br />17. A description of the Proposer's candidate on-site technician's and backup <br />technicians' working knowledge of, skills in, and experience with Categor~r 5 <br />cabling and termination in accordance with the Electronic Industries Association/ <br />Telecommunications Industry Association (E1.A/TIA) standard practices. ? <br />{ref. section 6.2.g} <br />Armando Saenz, Ron Cock and Steve Shaver have completed Category 5 <br />training as approved by BICSI standards and codes. <br />18. Provide evidence of any training to Item 17 above. <br />{ref. section 6.2.g} <br />See attached Certificates (Steve Shaver has also completed the certification <br />course but vas unable to locate his certificate) <br />19. Respond to each of the following services sought by the City and related terms <br />and conditions as the Proposer's willingness and ability to provide or comply. <br />Identify any exceptions. <br />{ref. section 6.2.h} <br />5.1 General Services & Support ~ ~ ~ t,.;. ~ . <br />,. <br />~, <br />_T _ _-- --- .: <br />__ __ _ -- - -- 4 _ ___ : _ _ . _~ _W <br />The City ~ee~s ~~ ~ ends ~r to ?ruvic~? full-servi~ ~ ~~aintenar:_e r~'` ~~~~-~ <br />for the City"s telecun~niunications infrastructure. <br />__. -- --- <br />The City seeks a term of three (3) years with possible ~ Yes ~ No <br />extensions of three (3) additional one-year periods at the <br />Page 32 of 43 <br />Willing & able to provide and/or <br />