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• <br /> <br />SMS Systems Maintenance Services, Inc. <br />HARDWARE • SOFTWARE • SUPPORT <br />June 30, 2006 <br />Mr. Thomas J. Gergen <br />City of Santa Ana <br />information Services Division <br />20 Civic Center Plaza Room B22 <br />Santa Ana, CA 92701 <br />Dear Mr. Gergen: <br />The Cerritos office of Systems Maintenance Services, Inc. is pleased to submit herewith <br />our proposal to the City of Santa Ana Information Services Division for hardware <br />maintenance. This will encompass all the equipment contained in City of Santa Ana's <br />Request for Proposal, including all HP Netservers, Proliants, Storageworks and other <br />associated and miscellaneous equipment, et al. <br />SMS's proposal remains valid for a period of ninety (90) days from the date the proposal is <br />submitted to the City of Santa Ana. <br />Our proposal includes the following sections: <br />1. Cover Letter <br />2_ SMS Response to City of Santa Ana Request of Proposal - <br />Data Center Maintenance and Support Services <br />3. SMS Attachments: . <br />a. SMS Maintenance Service Agreement and Pricing (N 103) <br />b. All Inclusive Services Description <br />c. Preventive Maintenance Check List <br />d. Certificate of Insurance <br />e. Sample Invoice <br />f. Sample Cali Response Report ~ . <br />If there are any questions regarding this proposal, out local Sales Executive, Mike Cook, <br />can be reached by phone in the office at 562-407-1229 or by cel! at 626-253-1543. <br />.,ri V.~i ~vVV vo.fJ rnn '4V~OJ~f Va727L <br />Sincerely, ~ . <br />~C~.n <br />Jose h S. Scordino, <br />President <br />12604 HIDbENCREEK WAY, SUITE C. CERRITOS. CA 90703 TEL: {562} 407-1229 FAX: {562} 407-1233 <br />OTHER FACILITIES: BOSTON, MA • LITTLETON, MA . ENGLEWOOD, NJ .SILVER SPRING, MD • PHILADELPHIA, PA <br />ATLANTA. GA • CHICAGO, IL -SRN FRRNCISCO,.CA • CHARLOTTE, NC • HARTFORD, CT • DALLAS, TX <br />KANSAS CITY, MO • HOUSTON, TX • PHOENIX. AZ .AKRON, OH • TAMPA, FL • SEATTLE, WA <br />~~ <br />