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3.5. Customer Interface. SCE partnership personnel will interface directly with <br />appropriate city staff and other members of the partnership team. The partnership will interface <br />directly with customers through outreach and co-branding activities. Customers benefiting from <br />the partnership through `funneling' efforts will be subject to the customer interface feature of the <br />respective program. <br />3.6. EnerQV Measures and Program Activities. This is an information only Program. <br />Activities include workshops, community sweeps and community outreach events. <br />3.6.1. Measures Information. Measures will be funneled through the <br />existing programs. The partnership will identify municipal retrofits and other projects that will <br />be funneled through existing energy savings programs including Standard Performance <br />Contracts and Express Efficiency. <br />3.6.2. Ener Savin s and Demand Reduction Level Data. Not <br />applicable. Efforts will be made to track funneling activities to help determine the impact of the <br />Program. <br />3.6.3. Non-Enerey Activities. Presentations, attendance at conferences, <br />meetings, community fairs, outreach events, marketing materials such as brochures and <br />information packets, on-site visits and Title 24 and other energy training classes are all non- <br />energy related activities associated with the partnership. In addition, the partnership will <br />conduct/facilitate energy audits. <br />3.6.4. Subcontractor Activities. Implementation support will be secured <br />by SCE from the competitively selected toolbox of consultants and contractors. The partnership <br />will coordinate with various organizations and competitively select subcontractors to help <br />deliver various Program activities/elements. Subcontractor activities shall be consistent with the <br />terms of this Agreement and with SCE's existing terms and conditions. <br />3.6.5. Quality Assurance and Evaluation Activities. SCE partnership <br />representatives will verify that work invoiced by subcontractors has actually been performed <br />through appropriate documentation of all activities for which the vendor requests payment as <br />well as regular on-site visits to ensure that training events and outreach activities are executed as <br />planned. Back-up documentation will include marketing and outreach materials, attendance <br />register, evaluation forms and expense reports as appropriate. <br />3.6.5(a). Expected Number/Percent of Inspections. Local <br />Government Partnerships will utilize existing energy efficiency programs, and the existing <br />program's inspection criteria will apply as appropriate. <br />3.6.6. Marketing Activities. The partnership will develop a comprehensive marketing <br />and media plan that is flexible and responsive to community needs. Marketing is addressed <br />through direct mail, E-Newsletter, program literature, fact sheets, face-to-face meetings, <br />customer education and outreach events, welcome packages for new home owners, web links <br />and selected media advertising. Partners will be encouraged to participate. in community events, <br />including `neighborhood sweeps' to create excitement and generate interest in energy efficiency <br />and participation in IOU programs and services. <br />9 <br />