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Docusign Envelope ID: EBOF4108-19FB-44BO-838S-21F424663A38 <br /> ideas implemented or embodied in any of the foregoing, in any form. For the <br /> avoidance of doubt, Software excludes Third Party Components. <br /> 1.23 "Statement of Work or SOW" means the applicable written document, signed by <br /> Customer and Versaterm or incorporated as part of Service Schedule, under which <br /> Versaterm may provide Customer additional Professional Services related to the <br /> Software, including training, specialized support and data migration, which shall be <br /> attached to the applicable Service Schedule. <br /> 1.24 "Subscription Fee" means the fees charged by Versaterm in respect of the <br /> Subscription Service as further identified in a Service Schedule. <br /> 1.25 "Subscription Service" means any combination of the following: (i) limited access <br /> and use rights to the Versaterm Platform on a hosted basis, (ii) hosting services, <br /> (iii) support services, and (iv) any other similar generally applicable services that <br /> Versaterm provides to its customers in accordance with the User Documentation. <br /> For the avoidance of doubt, Subscription Services do not include Professional <br /> Services. <br /> 1.26 "Subscription Term" means, with respect to any use of Software or access to <br /> Subscription Service, the subscription period specified on the applicable Service <br /> Schedule or, if no explicit period is indicated in the applicable Service Schedule, a <br /> period of one (1) year starting from the 1st of the month following the Effective <br /> Date, together with, all renewals thereof effected in accordance with the terms of <br /> this Agreement. <br /> 1.27 "Term" means the term set out in Section 3, paragraph (a). <br /> 1.28 "Third Party Data" means any data owned by a third party that the Customer <br /> accesses via the Software. <br /> 1.29 "Third Party Component" means any components of the Subscription Services <br /> provided by third parties, including Open Source Software Components and third <br /> party proprietary software or services (e.g. Amazon Web Services (AWS)). <br /> 1.30 "Third Party Supplier" means any party who provides products and/or services, <br /> including Open Source Software and Third Party Components that contribute to <br /> the overall Software provided to the Customer by Versaterm. <br /> 1.31 "User Documentation" means the user manuals, guides, and specifications with <br /> respect to the operation, use, functions, and performance of the Software, as <br /> revised from time to time, and any additional documentation for Customizations <br /> produced by Versaterm, in written or online electronic form. <br /> 1.32 "Versaterm Platform" means the Software, Versaterm Server and such devices <br /> and peripherals physically located with the Versaterm Server, including all <br /> computer hardware, software, network elements, and electrical and <br /> telecommunications infrastructure located behind the Point of Access. <br /> 1.33 "Versaterm Server" means that computer server located at Versaterm's premises, <br /> or a third-party provider of hosting and/or network services, that houses the <br /> Software. <br /> September 2024—v404O92024 Page 4 of 24 <br />