POSITRON 1B -2004 - Laserfiche WebLink

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1. Each console operator position is to be capable of all call taking and all dispatching procedures. Positron Response: IQlCAD Complies The IQ/CAD user interface provides a different approach to legacy systems in the industry by integrating standard functionality through the map. The system minimizes the navigation process by offering information on demand to the end user. The design allows promotes enhanced operator performance by providing efficient presentation of information on the screen. The control console at the bottom of the display provides Calltaker functions on the left side, Dispatcher Unit Control functions on the right side and a user configurable command line in the middle. Commands are user configurable. IQ/CAD's unique information on demand user interface, presents data when needed in a logical and space saving form. This allows configurations to be used on one, two, three or four monitors as needed. IQ/CAD is a true, multi- tasking, windows workstation which allows multiple monitors to be used in conjunction with a single workstation computer, single keyboard, and mouse. The position of screens and status monitors on the workstations is configurable through system settings. No reprogramming is required. All positions are capable of calltaking, dispatching, or administrative functions as determined by workstation or login security profiles. 2. Remote workstations located at agency facilities will be used to receive dispatch information, monitor event and unit status, and generate analytical reports. Positron Response: IQ/CAD Complies The IQlCAD includes a Web-enabled capability (CADvisor) that can be extended to anywhere within an Agency's internal network allowing for rapid and cost-effective deployment of non- 911 Calltaker capabilities. This powerful extension allows for calls-for-service to be entered from locations other than the Communications Center. Events can easily be entered from remote locations without complicated client setups or configurations. IQ/CAD includes a web-based management information module system called CADvisor, which provides real time access to CAD queries and CAD, management and analysis reports. It also has the flexibility to add links to various other data points such as policy manuals or training schedules. CADvisor is built on an open web-based architecture which allows for ease of navigation, rapid implementation, efficient reporting and unlimited self-service report access, making it a user friendly system that eliminates prolonged and repeated training. Where applicable and available, CADvisor automatically inserts Start Date & Time and End Date & Time information. CADvisor is configured with the same security codes as IQ/CAD so only one login and password are necessary to access agency appropriate information within both systems. CHANGE ORDER #2 to Computer Aided Dispatch Purchase Agreement A-2004-229 EXHIBIT G-1 IQlCAD System Updated Response Criteria Page 124 of 149 f