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<br />I'II.I.~I '1lllllmrlll ~II ~111r I'I 11I!1'1111'1111 Ilr"II~111 ml~lIlmI11' '11II11II11Inlll~lllllll~lml1lllllmllll~mlmlllllllllllllllllllnlllll~1II1111111111I'~11111TIlImIIIUIII~TIII1IWlmmm , 111'1'1'11'" II' I <br /> <br />P ~~~!~~ <br /> <br /> <br />Change Order Process <br /> <br />1) Upon a request for a change order the following information must be collected <br />. Requesters name and telephone number <br />. A full description of the change (this may require a conference call with development <br />for full clarification and understanding of the change). <br />. Expected delivery date. <br /> <br />2) A change order request form must be completed and the given a unique identification <br />number example. <br /> <br />3) The development effort, timing for delivery, and also the implementation effort must be <br />gathered and forward to the quotes department for costing. Upon completion of the <br />quote the quote number is to be added to the COR form. At this time the quote for the <br />COR can be presented to the customer. If the customer wishes to proceed with the COR <br />a PO should be requested and recorded in the COR form. In a rare case that the <br />customer wishes to be invoiced for the change the COR form must be singed off by the <br />customer. If the customer refuses the quote no further action is required. <br /> <br />4) Upon completion of the COR the customer will be billed against the PO number. <br /> <br />CHANGE ORDER #2 to Computer Aided Dispatch Purchase Agreement A-2004-229 <br />Exhibit A.1 - Attachment A-2 to the SOW (Change Order Report) <br /> <br />Page 78 of 149 <br /> <br />~I}- <br /> <br />