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LAWSN <br />Customer payment history <br />Assumes delinquent <br />payment history - this is <br />maintained via the credit <br />score which is maintained <br />with the person as they <br />F F change service addresses. <br />F F <br />F F <br />The flag /alert would appear <br />once the City has been <br />F F selected. <br />F F <br />F F <br />F F <br />F F <br />We recommend using the <br />train /test environment to <br />F F analyze rate structures. <br />F F <br />Assumes this means a no -bill <br />F F rate. <br />SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 103 <br />maintained across <br />changes in service <br />UB 15.000 <br />address. <br />Capture Customer <br />deposits in a subsidiary <br />ledger and associate with <br />the Customer record in <br />relation to status changes <br />(e.g., deactivation) to <br />UB 16.000 <br />prompt an action by user. <br />Date sensitive, user - <br />defined Customer <br />UB 17.000 <br />comment screen. <br />System provides a special <br />Customer flag for bulk <br />Customers that can be <br />searched in case of <br />UB 18.000 <br />emergency. <br />RATE TABLE <br />CHARACTERISTICS <br />UB 19.000 <br />Rate tables can be set by: <br />UB 19.010 <br />Water consumption <br />UB 19.020 <br />Meter size <br />UB 19.030 <br />Customer type <br />Maintain history of rate <br />UB 20.000 <br />tables. <br />Rate modeling tools to <br />analyze alternate rate <br />UB 21.000 <br />structure scenarios. <br />System prorates changes <br />in the rate structure based <br />upon the effective date of <br />the rate change and the <br />period of service (days <br />UB 22.000 <br />elapsed basis). <br />System must have ability <br />to add user defined rates <br />without creating a <br />UB 23.000 <br />receivable <br />Tiered rate structure <br />UB 24.000 <br />supports: <br />Assumes delinquent <br />payment history - this is <br />maintained via the credit <br />score which is maintained <br />with the person as they <br />F F change service addresses. <br />F F <br />F F <br />The flag /alert would appear <br />once the City has been <br />F F selected. <br />F F <br />F F <br />F F <br />F F <br />We recommend using the <br />train /test environment to <br />F F analyze rate structures. <br />F F <br />Assumes this means a no -bill <br />F F rate. <br />SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 103 <br />