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social dependent situations. Patients with claims aging over 45 clays will be contacted by telephone <br />far payment arrangements. "felephc>nc follow up will continue until payment in bill is received car <br />account is dismissed by the City to an outside eol(ectiarz agency. Consultant tivill utilize installment <br />billing as alloy+~ed by the City in cases of financial hardship. <br />I~ECEIP'I-S PItUCE5SING <br />Consultant will receive copies of payments deposited by City and past Chase payments to the correct <br />patient account within onr { 1) day of receipt. Consultant will forward tc> City any payments made <br />dirr;ctly to C:ansultant. <br />~. E~~I~POx"I~s <br />Consultant shall perform accurate month end close procedures that will result in the following <br />reports: <br />a. Monthly Ticket Survey <br />b. Monthly Sales Journal <br />c. Manfhly Cash Its:ccipts Jourr7al <br />d. Monthly Recc*,ivables Aging <br />e, Management Accounts Rcceivahle Anal; sis <br />f. Statistical lieparts <br />t3. ItF:CC1RDS <br />Consultant shall maintain records in accordance with generally accepted bookkeeping and <br />accaurtting practices. Consultant mutt keep claim submission date, follow-up payments rtrade on <br />account, source of payment and automatic audit trail to assignment for collection. <br />Consultant agrees that all accounC files remain the property of the City and will be returned to City at <br />terntinatian of this Agreement. <br />Account file inforrnatian including patient name, address, age, diagnosis, contact information, billing <br />and payment information shall be updated as necessary to maintain accurate records. Patient records <br />shall be cross referenced by name, Social Sccurit}° number, address, date of birth, date of service and <br />Paramedic Subscription program membership number, <br />RE:CC?RI~S Kl4`S`1~N'T'IC)N <br />Cansuhant agrees to retain all source dacurnents including attachments far seven {7) years. All <br />Metficare and ~ted's-Cal audits tar periods during which this contract is in eftect shall be referred to <br />Consultant.. <br />C<~ansultant shall comply with City established policies, standards and security procedures and <br />procedures relating to the relea_~e ofinfarmatian concerning injured or treated parties. <br />C'. Cl"1'Y RESPC7NSII3[I~1T1ES <br />• Submit necessary transport infarmatian, including pay souece infi~~mlation and patient <br />condition to Consultant far bil]ing purposes <br />25D-10 <br />