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L~ Lff TECHNOLOGIES° <br />MISSION-CR111CAL <br />INFRASiRUCrURf SOLUTIONS <br />Customer: Citv of Santa Ana <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Contact: Mr. Mario Ghizzi <br />Phone: (714) 647-5008 <br />Email: mghizzi(o~ci.santa-ana.ca.us <br />SERVICE CONTRACT <br />QUOTATION <br />Quote Number: SP08-6841 <br />Date: July 14, 2008 <br />Quote Validity: 30 Days <br />Payment Terms: Net 30 <br />Site: Various <br />Lee Technologies Services, Inc. ("Lee") proposes the following Work: <br />SECTION I: SCOPE OF WORK <br />MGE EPS200D UPS SYSTEMS <br />SERVICE CONTRACT - SELECT COVERAGE <br />1. Includes One (1) Major Preventive Maintenance visit scheduled at the customer's convenience, 24x7. <br />2. Includes Semi-Annual Battery Maintenance visits. <br />• Annual battery maintenance visit scheduled at the customer's convenience, 24x7 when completed with the <br />Major UPS Preventive Maintenance visit <br />• Semi-annual battery maintenance visit scheduled Monday through Friday, B:OOam - 5:OOpm <br />3. Includes a 30% discount on parts associated with corrective maintenance. (Excluding Batteries and Proactive <br />Capacitor Replacement) <br />4. Includes 30 minute (maximum) call back time. <br />5. Includes Next Business Day or Sooner On-Site Emergency Response, Monday through Friday, S:OOam - 5:OOpm. <br />6. Access to Factory Technical Support during normal business hours, Monday through Friday 8:OOam - 5:OOpm. <br />7. Includes a 25% discount on labor rates for emergency repair. <br />8. All maintenance is performed by factory trained MGE Field Engineers. <br />9. MGE cannot guarantee the availability of all replacement parts. <br />APC SILCON UPS & LIEBERT UPS <br />SERVICE CONTRACT -FULL SERVICE MAINTENANCE CONTRACT <br />1. Includes Semi-Annual (2) UPS Preventive Maintenance visits scheduled during normal business hours, Monday <br />through Friday, B:OOam - 5:OOpm. <br />2. Includes Semi-Annual Battery Maintenance visits scheduled during normal business hours, Monday through <br />Friday, S:OOam - 5:OOpm. <br />3. Includes all materials and labor to keep the equipment in good operating condition (Excludes Battery and <br />Proactive Capacitor replacement). <br />4. Includes Four (4) hour On-Site Emergency Response, Seven (7) days a week, Twenty-four (24) hours a day. <br />5. Includes Call Management which is a record of all reported site events and on-site calls by Field Technicians. <br />6. Includes all emergency service and travel expenses. <br />Ouote Number: SP08-6841 <br />Lee POC: Catherine Sullivan <br />Service Sales Associate <br />Page 1 of 5 <br />- <br />Y ,++R <br />