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TABLE OF CONTENTS <br />Executive Summary 3 <br />Outreach & Recruitment 4 <br />Training and Technical Assistance 6 <br />Eligibility Determination 7 <br />Completing JTA & MIS Forms 7 <br />Job Development & Placement 9 <br />Performance Management 9 <br />Customer Satisfaction . 10 <br />Fiscal Oversight 11 <br />Fiscal Capacity 12 <br />Organizational Strengths and Staff Capacity.. 13 <br />Eligibility Flow Chart (Attachment A) 16 <br />Invoice Process (Attachment B) 17 <br />Staff Responsibilities (Attachment C) 18 <br />Youth Navigator Budget (Attachment D) 22 <br />Budget Narrative (Attachment E}. 23 <br />2 <br />