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Hit the ground running with new capabilities <br />Fast-track return on investment with streamlined migration and <br />deployment <br />Get expert help when you need it <br />Accelerate incident resolution and maximize efficacy with 24x7 <br />assistance from technical experts <br />Enhance your security with tailored guidance <br />Increase productivity and avoid incidents with operational reviews, <br />account planning, and upgrade assistance <br />FortiCare Services <br />Technical Support, Advanced Services, and <br />Professional Services <br />Expertise at Your Service <br /> n 24x7 Global Support <br /> n 1,400+ NSE and Industry <br />Certified Global Resources <br /> n 3 Regional Centers of <br />Expertise <br /> n 23 Support Centers <br /> n 40 Regional Depots <br /> n 200+ In-country Depots <br /> n 4-hour Expedited Hardware <br />Replacement Availability <br />FortiCare Worldwide <br />24x7 Support <br />support.fortinet.com <br />Confidence in Your Investment <br />Businesses are making huge investments in security and Fortinet Security Fabric <br />technologies to provide essential services critical to securing their most valuable <br />assets. Organizations often lack the in-house expertise or resources for initial <br />deployment, product support, and ongoing operations. At Fortinet, we understand <br />these challenges and provide FortiCare Services to thousands of organizations <br />every year to address them. <br />We want organizations to feel confident that they are maximizing the value of their <br />investments quickly and realizing efficiency and efficacy gains over time. Whether <br />migrating to a Fortinet Next-Generation Firewall (NGFW), implementing software- <br />defined wide-area networking (SD-WAN) to protect your branch locations, or <br />automating security operations functions, we will work with you to match the proper <br />services with your unique business needs. We are dedicated to your success and <br />provide the expertise you need when you need it. <br />Services <br />FortiCare Support Services is per-device support services, and it provides <br />customers access to over 1,400 experts to ensure efficient and effective operations <br />and maintenance of their Fortinet capabilities. Global technical support is offered <br />24x7 with flexible add-ons, including enhanced service level agreements (SLAs) <br />and premium hardware replacement through 200+ in-country depots. <br />Advanced Services is account-based services, and provides high-touch account <br />management and business guidance through designated resources to meet <br />the needs of enterprises and service providers. Additionally, Enterprise Support <br />Agreements (ESAs) are available to simplify consumption of the services. <br />1