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p. Record of Hearing <br />An administrative file containing support documents on the complaint resolution <br />process hearing conducted will be retained b rocess followed by the Santa A pa LWIA <br />a record is to serve as substantiation of the p <br />on the resolution of the issues and the res nt the mlatter~s ra sed wi h dthe State. Such <br />available for subsequent review m the eve <br />records must be retained for athree-year period after the grant has been officially <br />closed out. <br />The Santa Ana LWIA's written decision wrinb off'clerd, ste'n grapher'tl note tland tape <br />received at the hearing, notes by the hea g <br />recordings may also be used. <br />E. Establishment of Complaint Procedures <br />In accordance with Section 667.600, each employing agency including private-for- <br />profit employers of participants under the Ahel to ms and t onditionshof emp olyment. <br />procedure for resolving matters relating to <br />Employers may operate their own grievan { on 667 600. At a min mumgheseAna <br />LWIA's established procedures under Sec <br />procedures must include: <br />of the scope <br />1. Written notice, upon enrollmedures~ Employere'stgr e'vangce procedures shall be <br />and availability of such proce <br />set forth in a written document and mu0st da st from tgeldalte the compla nt was <br />complaint will be resolved with sixty (6) y <br />filed. A copy of employer's grievance procedure shalt be provided to each <br />participant upon enrollment in employment training. <br />2. Written notice, at the time the grievance is filed, of,the procedures under which <br />the grievance will be processed. <br />3. Written notification of the disposition of the gof thenceevadnce urnlessda p esenthanld <br />be issued within thirty (30) days of the filing 9 <br />long established grievance specifically provides other limits; and <br />4. Written notification of the participant's rig St to Rev ew Pan'elNir°accorda pce with <br />decision by the Santa Ana LWIA and the <br />Section 667.600. <br />12 <br />