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(9) <br />GIS/GEO coding/mapping for inquiry look -up, investigation/inspection assignment, revenue <br />tracking/reporting, and account aging & collection activities, together with general reporting and <br />database extract purposes. <br />a. This functionality must also allow for the system to recognize coded geographical areas <br />that assess special taxes such as BIDs. Defined data sets will be required to be maintained <br />for the City Downtown BID and the City's TMD. <br />b. The GIS/GEO coding must work as an electronic export as well as in instances when data <br />must be backed up or reviewed externally, such as when the Franchise Tax Board <br />conducts comparative tax audits. <br />c. A scalable master database export function is also required for defined elements of the <br />principal business license tax dataset, as well as for ancillary modules, and for defined <br />GIS/GEO-coded districts/areas. <br />d. The coding must align with coding from CDTFA/third-party consultant Sales Tax Allocation <br />data for other comparative tax audits; <br />4. Integrate with the City's incoming LMS (Clariti) to properly link licenses with the City's real estate <br />records. <br />a. The ability to store an internal address repository with access to Clariti is ideal. <br />b. The proposed system must be able to automatically suppress issuance of a formal <br />business license tax certificate when unapproved or pending requirements are noted in <br />Clariti; <br />c. It is highly desirable that the system also support secondary City -generated address <br />masters connecting to: County of Orange Assessor Property Records (i.e., assessor <br />parcel number); and State of California Department of Tax & Fee Administration permitted <br />sales tax addresses. <br />d. The ability to encode and associate visual geographical information to <br />addresses/accounts, such as street views, is ideal. <br />5. Support for County of Orange tax lien and City of Santa Ana administrative citation processes <br />should also be incorporated; <br />6. Handle Standard Industrial Classification (SIC) Code assignments / North American Industrial <br />Classification System (NAICS) Code selections as part of the initial business licensing process; <br />7. Ensure data integrity, accuracy, and completeness with standard or configurable validation rules <br />for data fields; <br />8. Possess the ability for bulk data entry where staff may enter renewal reporting information for a <br />set of accounts all at once via a file import or through bulk data entry screens to streamline paper <br />renewal processing workflows. <br />a. The submittal of bulk data (or any data) should trigger the workflow processes within the <br />system to automatically update accounts and calculate taxes, fees, and assessments. The <br />City's current system allows for this function in which staff enter records for approximately <br />3,000 accounts manually from paper submissions; <br />9. Possess the ability to export account records in bulk with mail merge printing capabilities, allowing <br />the creation and revision of business license application forms, noncompliance notices, <br />certificates, and other letters/memorandums/documents with predefined document templates. <br />City of Santa Ana RFP No. 23-165 Page 24 of 196 <br />