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<br />Confidential <br /> <br />Agl'flement between KCC Knowledge Computing (Canada) Limited and <br />City or Santa Ana {Exhibit F] <br /> <br />Exhibit F <br /> <br />Customer Support Agreement <br /> <br />This Agreement made the 17'11 of August, 2009 <br /> <br />BETWEEN <br /> <br />KCC Knowledge Computing (Canada) LImited <br />Suite 1424 - 4710 K1ngsway <br />Burnaby, British Columbia <br />V5H 4M2 <br />(hereinafter called "Kccn) <br /> <br />AND <br />City of Santa Ana <br /> <br />(hereinafter called "Customer") <br /> <br />Page 1 <br /> <br />8/18/2009 <br /> <br />City of Santa Ana- Exhibit F COpyright 02006-KCC Knowledge Computing (Canada) Umlted <br /> <br />