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a• Cherry <br />`,, Bekaert Proposal for City of Santa Ana <br />`� Cherry Bekaert <br />Your Guide Forward <br />Partner (as defined in Section 2.3 below) in connection with performing or providing any Technology <br />Partner Service (as defined in Section 2.3 below). <br />1.8. "Work Product" means any and all works, materials, designs, specifications, systems, <br />innovations, documentation or reports that are developed, produced, generated or provided by Cherry <br />Bekaert to Customer In connection with Cherry Bekaert's performance of the Services as set forth in each <br />applicable SOW, but specifically excluding any Background IP, Customer Data, Technology Partner <br />Service and Technology Partner IP. <br />2. Services. Cherry Bekaert agrees to provide to Customer the Services described in each SOW in <br />accordance with this Agreement. SOWS signed by both Parties may be added to this Agreement from <br />time -to -time by reference to this Agreement. The method and means of providing the Services shall be <br />under the control, management, and supervision of Cherry Bekaert, giving due consideration to the <br />requests of Customer. The Services may include advice and recommendations of Cherry Bekaert, but <br />management decisions in connection with the execution and communication of such advice and <br />recommendations are Customer's sole responsibility. <br />2.1. Non -exclusivity. Nothing herein shall be deemed to preclude the Parties from retaining or <br />performing the same or similar type of services for other persons or entities undertaking the same or <br />similar functions as those undertaken by Customer or Cherry Bekaert hereunder or from independently <br />developing or acquiring goods or services that are similar to, or competitive with, the goods or services, <br />as the case may be, contemplated under this Agreement. <br />2.2. Use of Third -Party Service Providers. In connection with Cherry Bekaert's performance of <br />the Services, Cherry Bekaert may use the services of domestic and foreign (as permitted by applicable <br />law) independent contractors or temporary or loaned employees, all of whom may be considered a third - <br />party service provider (each, a "Third -Party Service Provider"). Cherry Bekaert remains responsible for <br />the oversight of all Services performed by the Third -Party Service Provider and for ensuring that such <br />Services are performed in accordance with this Agreement. Cherry Bekaert will enter into a contractual <br />agreement with the Third -Party Service Provider to maintain the confidentiality of confidential information. <br />2.3. Technology Partners. In connection with Cherry Bekaert's performance of the Services, <br />Cherry Bekaert may use, offer, make available, provide access to, sell, resell, incorporate, embed and/or <br />install certain software, application, hardware and/or technological communication products or services <br />(each, "Technology Partner Service") offered by third -party technology providers (each, a "Technology <br />Partner"), including, but not limited to software -as -a -service (SaaS), infrastructure -as -a -service (laaS), <br />and p latform-as-a-se ry ice (PaaS) whether or not such Technology Partner Service works in conjunction <br />with the Services or is provided on a stand-alone basis. Customer agrees that Cherry Bekaert does not <br />make any representations or warranties as to, and Cherry Bekaert will have no liability regarding, any <br />Technology Partner Service, Technology Partner IP or any products or services of any Technology <br />Partners regardless of whether or not such Technology Partner or their products or services are <br />designated by Cherry Bekaert as "a partner," "validated," "certified" or otherwise. Customer releases <br />Cherry Bekaert from any liability or obligations arising from any Technology Partner Service, Technology <br />Partner IP or any products or services of any Technology Partners. Customer agrees to comply with all <br />additional terms of use, end user license agreements, user agreements, or other terms and conditions of <br />the Technology Partner that are applicable to Technology Partner Service or Technology Partner IP, each <br />as required by the Technology Partner. Any exchange of Customer Data, trade secrets, Confidential <br />Information (defined below), or proprietary information or other interaction between Cherry Bekaert and/or <br />a Customer and a Technology Partner, and any purchase by Cherry Bekaert or a Customer of any <br />product or service offered by such Technology Partner, is solely between Cherry Bekaert and/or <br />Customer and the Technology Partner and subject to the applicable Technology Partner terms of use, <br />end user license agreements, user agreements, or other terms and conditions of the Technology Partner, <br />each as required by such Technology Partner. Except as may be agreed to in writing by such Technology <br />3800 Glenwood Avenue, Suite 200, Raleigh, NC 27612 1 P 919.782.1040 1 cbh.com <br />v05.24 <br />29 <br />