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a• Cherry <br />Bekaert <br />Proposal for City of Santa Ana <br />`� Cherry Bekaert <br />Your Guide Forward <br />4.1. Time of Payment and Billing. Except as otherwise provided in the applicable SOW, <br />Fee(s) are due and payable upon receipt by Customer of an invoice from Cherry Bekaert. If any Fees or <br />other amounts due to Cherry Bekaert under this Agreement are more than ten (10) days past due, Cherry <br />Bekaert: (a) may charge Customer a service charge equal to the lower of 1.5% per month or the <br />maximum rate permitted by applicable law on any such past due amounts, with a minimum charge of <br />$2.00 per month, and (b) may stop all Services until Customer's account is brought current and the <br />individuals performing the Services become available. Except as otherwise provided in the applicable <br />SOW, invoices may be rendered monthly, and Cherry Bekaert will forward Invoices via email to the billing <br />contact specified by Customer for the Services rendered pursuant to each applicable SOW then payable. <br />4.2. Expenses. Subject to the prior approval by Customer, and upon receipt by Customer of <br />an invoice from Cherry Bekaert, Customer shall reimburse Cherry Bekaert for reasonable travel and out- <br />of-pocket expenses incurred in connection with the performance of the Services. Upon Customer's written <br />request, Cherry Bekaert will provide copies of the expense report and evidence of the travel and out-cf- <br />pocket expense(s) incurred by Cherry Bekaert. <br />4.3. Disputed Fees/Amounts. In the event Customer disputes a Fee or other amount on an <br />invoice, Customer must deliver a written statement to Cherry Bekaert within thirty (30) days of Customer's <br />receipt of such invoice listing all disputed Fee(s) and other amounts and providing a reasonably detailed <br />description of each disputed item. Fees and other amounts not so disputed shall be deemed accepted <br />and shall be paid within the agreed upon period. The Parties shall seek to resolve all such disputes <br />expeditiously and in good faith. <br />5. Confidential Information. <br />5.1. Non -Disclosure. <br />5.1.1. "Confidential Information" means any and all non-public information that is <br />disclosed by a Party (the "Disclosing Party") to the other Party (the "Receiving Party"), which is <br />marked "confidential" or "proprietary" or which should reasonably be understood by the Receiving <br />Party to be confidential or proprietary, including, without limitation, the contents of this Agreement, <br />and any confidential or proprietary information that relates to its business affairs, products or services, <br />prices, business plans, marketing, finances, Intellectual Property Rights, or third -parry confidential <br />information, whether disclosed orally or in written, electronic, or other form or media; provided, <br />however, the term "Confidential Information" does not include any information or documentation that: <br />(i) was known to the Receiving Parry prior to its disclosure by the Disclosing Party; (ii) is or becomes <br />publicly known through no wrongful act of the Receiving Party; (III) has been rightfully received from a <br />third -party authorized to make such disclosure without restriction; (iv) is independently developed by <br />the Receiving Party without use of or reference to the Confidential Information of the Disclosing Party; <br />or (v) has been approved for release by the Disclosing Party's prior written authorization. <br />5.1.2. During the term of the applicable SOW and for a period of three (3) years <br />following completion of the Services contemplated therein, the Receiving Party agrees: (a) not to <br />disclose Confidential Information of the Disclosing Party provided to the Receiving Party in <br />connection with the Services contemplated In such SOW to any third -party without the prior written <br />consent of the Disclosing Party; provided, however, that the Receiving Party may disclose the <br />Confidential Information of the Disclosing Party to its employees, members, consultants, independent <br />contractors, vendors, Third -Party Service Providers, Technology Partners, agents and <br />representatives who have a "need to know" and who are bound by confidentiality obligations at least <br />as restrictive as those set forth in this Section 5; and (b) to use the Confidential Information of the <br />Disclosing Party only for the purposes of performing its obligations under this Agreement or, in the <br />case of Customer, to make use of the Services. Unless otherwise agreed to by the Parties in writing, <br />the Confidential Information of the Disclosing Party will be and remain the property of the Disclosing <br />3800 Glenwood Avenue, Suite 200, Raleigh, NC 27612 1 P 919.782.1040 1 cbh.com <br />v05.24 <br />4 <br />31 <br />