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Your Customer Success Manager is your strategic <br /> partner for your lifetime as a Flock customer. <br /> While the cameras are getting installed, your CSM <br /> will help get your account set up and get all key <br /> users trained on the system. <br /> Customer Success Post-Camera-Installation, your CSM will be your <br /> Manager go-to for most account-related needs: You should <br /> reach out to them to: <br /> • Set up Account Training <br /> • Understand benefits of features <br /> • Learning best practices for getting relevant <br /> data <br /> • Identifying opportunities to expand the security <br /> network in your area <br /> • Provide feedback on your partnership with <br /> Flock <br /> The Flock Safety Support team is committed to <br /> answering all your day-to-day questions as quickly <br /> as possible. To get in touch with support, simply <br /> email support@flocksafety.com or call <br /> 866-901-1781 Mon-Fri 8am-8pm EST. <br /> Support can help you: <br /> Flock Safety • Request camera maintenance <br /> Support • Troubleshoot online platform <br /> • Contract / Billing questions <br /> • Update account information <br /> • Camera Sharing questions <br /> • Quick "How to" questions in your Flock Account <br /> flock safety 4 <br />