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break/fix maintenance, technical support, or other Services (such as software
<br /> integration Services) ("Maintenance and Support Services"), each as further
<br /> described in the applicable statement of work. Maintenance and Support Services
<br /> and Integration Services will each be considered "Services", as defined above.
<br /> 2.2.3. Service Ordering Documents.The Fees for Services will be set forth in an Ordering
<br /> Document and any applicable project schedules. A Customer point of contact will
<br /> be set forth in the applicable statement of work for the Services. For purposes of
<br /> clarity, each statement of work will be incorporated into, and form an integral part
<br /> of, the Agreement.
<br /> 2.2.4. Service Completion. Unless otherwise specified in the applicable Ordering
<br /> Document, Services described in an Ordering Document will be deemed complete
<br /> upon Motorola's performance of all Services listed in such Ordering Document
<br /> ("Service Completion Date"); provided, however, that Maintenance and Support
<br /> Services may be offered on an ongoing basis during a given Ordering Document
<br /> term, in which case such Maintenance and Support Services will conclude upon
<br /> the expiration or termination of such Ordering Document.
<br /> 2.3. Non-Preclusion. If, in connection with the Products and Services provided under this
<br /> Agreement, Motorola makes recommendations, including a recommendation to purchase other
<br /> products or services, nothing in this Agreement precludes Motorola from participating in a future
<br /> competitive bidding process or otherwise offering or selling the recommended products or other
<br /> services to Customer. Customer represents that this paragraph does not violate its procurement
<br /> standards or other laws, regulations, or policies.
<br /> 2.4. Customer Obligations. Customer will ensure that information Customer provides to
<br /> Motorola in connection with receipt of Products and Services are accurate and complete in all
<br /> material respects. Customer will make timely decisions and obtain any required management
<br /> approvals that are reasonably necessary for Motorola to provide the Products and Services and
<br /> perform its other duties under this Agreement. Unless the applicable Ordering Document states
<br /> otherwise, Motorola may rely upon and is not required to evaluate, confirm, reject, modify, or
<br /> provide advice concerning any assumptions or Customer information, decisions, or approvals
<br /> described in this Section. If any assumptions in the Ordering Documents or information provided
<br /> by Customer prove to be incorrect, or if Customer fails to perform any of its obligations under this
<br /> Agreement, Motorola's ability to perform its obligations may be impacted and changes to the
<br /> Agreement, including the scope, Fees, and performance schedule may be required.
<br /> 2.5. Documentation. Products and Services may be delivered with documentation for the
<br /> Equipment, software Products, or data that specifies technical and performance features,
<br /> capabilities, users, or operation, including training manuals, and other deliverables, such as
<br /> reports, specifications, designs, plans, drawings, analytics, or other information (collectively,
<br /> "Documentation"). Documentation is and will be owned by Motorola, unless otherwise expressly
<br /> agreed in an Addendum or Ordering Document that certain Documentation will be owned by
<br /> Customer. Motorola hereby grants Customer a limited, royalty-free, worldwide, non-exclusive
<br /> license to use the Documentation solely for its internal business purposes in connection with the
<br /> Products and Services.
<br /> 2.6. Motorola Tools and Equipment. As part of delivering the Products and Services, Motorola
<br /> may provide certain tools, equipment, models, and other materials of its own. Such tools and
<br /> equipment will remain the sole property of Motorola unless they are to be purchased by Customer
<br /> as Products and are explicitly listed on an Ordering Document. The tools and equipment may be
<br /> held by Customer for Motorola's use without charge and may be removed from Customer's
<br /> Motorola Customer Agreement 2
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