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PROUDCITY, INC.
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Last modified
6/11/2025 12:38:13 PM
Creation date
6/3/2025 12:53:40 PM
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Contracts
Company Name
PROUDCITY, INC.
Contract #
A-2025-069
Agency
Information Technology
Council Approval Date
5/20/2025
Expiration Date
6/30/2028
Insurance Exp Date
1/15/2026
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ProudCity <br /> Security <br /> ProudCity Safe guarantees Santa Ana has a comprehensive <br /> approach to web security. <br /> Encryption: • 100% HTTPS SSL <br /> Up-time: • 99.9% monthly average <br /> Software updates: • Every two weeks (minimum) <br /> • Security vulnerabilities released immediately <br /> Authentication: • Secure user storage authentication <br /> • Daily database/files back-ups stored in secondary <br /> data center for one week <br /> Back-up/ recovery: • Weekly back-ups (every Sunday- stored for five <br /> weeks) <br /> • Manual back-ups via customer support ticket <br /> • Third-party monitoring (pings website up-time <br /> every five minutes with a 30-second threshold) <br /> Monitoring: • Continuous monitoring for vulnerabilities (code, <br /> administrator access, backup verification) <br /> DDOS: • Distributed denial-of-service protection <br /> Hot fixes: • Serious vulnerabilities released immediately <br /> Learn more: yroudcity.com/security <br /> a fl 4 I'':': 1 10 -, info( rourJcitv.c_ j-ji oudCi6'.CJ!,II <br />
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