Laserfiche WebLink
CITY OF SANTA ANA <br />EXHIBIT I <br />SCOPE OF SERVICES <br />Proposer(s) shall perform the services as set forth below. <br />OVERVIEW <br />The City of Santa Ana seeks a qualified, licensed school bus services company to provide transportation <br />of groups of people for pre -arranged round-trip excursions from various points within City limits to other <br />destinations in the southern California area on an as -needed basis, throughout the year. These events <br />include, but are not limited to: senior programs, youth field trips, community excursions, and other special <br />events. Transportation services will be requested on an as -needed basis by designated City staff. <br />All proposals shall include turnkey pricing for all services requested, and the City reserves the right <br />to reasonably increase or decrease the amounts and change specifications upon award. <br />PART I - SCOPE OF SERVICES <br />I. TRANSPORT SERVICES TO BE PROVIDED <br />1. Departure Time: <br />a. Scheduled Departure Time: is the time that City has provided to Carrier when <br />the vehicle is to leave the Pick- up Point for the Destination Point. <br />b. Actual Departure Time: is the actual time the vehicle leaves from the Pick -Up <br />Point or the Destination Point. <br />c. Late Arrival: is arrival at the Pick -Up Point that is later than the required arrival <br />time of at least 20 minutes before the Scheduled Departure Time. Liquidated <br />damages apply. <br />d. Late Show: is arrival at the Pick -Up Point that is later than the Scheduled <br />Departure Time. Liquidated damages apply; Contract termination may apply. <br />2. Cancellation: <br />a. If City cancels requested service due to Carrier's Late Arrival at the Pick -Up Point <br />or Late Show, which causes City to cancel the event due to time restrictions at <br />the destination point, then Carrier shall not charge City any fees whatsoever and <br />liquidated damages apply. <br />b. If City cancels requested service any time before vehicle is dispatched, then <br />Carrier shall not charge City any fees whatsoever. <br />c. If City cancels requested service after vehicle is dispatched, then City will pay the <br />Trip Charge and no other charges. Trip Charges are to be prorated downward in <br />cases where the vehicle dispatch point was closer to Santa Ana, CA and where <br />the vehicle is re-routed to another customer's location. <br />3. Head Count: <br />a. Conduct ahead count (roll call) prior to all departures. <br />RiWfl*rM7na CityPffP&N§OAna Pageg*7J&f4(9 <br />