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CITY OF SANTA ANA <br /> • Design a cost of service rate structure in line with the American Water Works Association <br /> (AWWA) Principles of Water Rates, Fees, and Charges: Manual of Water Supply Practices <br /> AWWA M1 guidelines and Proposition 218. <br /> • Ensure rates are: <br /> o Stable, sufficient, fair, equitable, and aligned with the utility goals and objectives <br /> o Understandable to customers and easy for the City to administer <br /> Tasks Expected from Consultant: <br /> 1. Analyze Existing Rate Structures: <br /> o Current rates <br /> o Operations revenue/expenses <br /> o Capital improvement programs, debt obligations, and reserve policies <br /> 2. Develop a Complete Financial Plan: <br /> o Meet utility goals and strategic objectives <br /> o Conduct a cost of service analysis <br /> o Develop new rate structures <br /> o Develop Rate Design Model <br /> o Develop capital and operations reserves strategies <br /> 3. Provide Interactive Tools: <br /> o Create a (10) year rate modeling program with an interactive dashboard for City <br /> staffs use including trainings <br /> 4. Final Report and Adoption Assistance: <br /> o Deliver a report with outcomes and recommendations <br /> o Guide the City through the adoption and implementation of new rates <br /> 5. Engagement and Public Outreach: <br /> o Participate in 10 public meetings (with City staff, the Mayor, City Council, and the <br /> public) <br /> o Work with the City's outreach consultant to prepare and present materials <br /> Quality and Compliance: <br /> Consultant is responsible for the accuracy of their work and ensuring compliance with all statutory <br /> regulations, including Proposition 218. <br /> Value-Added Services: <br /> Propose additional related services that could help achieve the City's goals, if applicable. <br /> Deliverables: <br /> Financial plans, rate modeling program, final reports, public presentations, and compliance <br /> documentation. <br />