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EXHIBIT 2 <br /> PROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTS1 <br /> No later than <br /> 180 days of Handling of complaints filed at LWDA level arising in connection with <br /> alleged W10A programs operated by LWDAs <br /> discrimination <br /> ° <br /> Informal Resolution Process <br /> o <br /> Filing of Complaint/Request for Hearing <br /> w <br /> 0 <br /> a <br /> e <br /> Notice of Hearing issued by LWDA <br /> 0 <br /> 0 <br /> 0 <br /> Hearing Conducted <br /> LWDA Decision within 60 days <br /> o <br /> o <br /> o <br /> Unsatisfactory Decision or LWDA Decision not issued within 60 days <br /> Within 10 days of ° <br /> receipt of <br /> unsatisfactory o <br /> decision or 10 <br /> days from date Request for State Review o <br /> LWDA decision o <br /> 0 <br /> should have been LA <br /> issued. Governor's Decision issued by State Review Panel <br /> If no decision issued by State Review Panel <br /> Appeal to DOL <br /> 16 <br /> EXHIBIT C <br />