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EXHIBIT 2 <br /> BIANCA HERRERA <br /> Cell: 562-235-7326 <br /> Linkedln: Email: <br /> PROFESSIONAL SUMMARY <br /> A servant leader with 10+years of Human Resources management experience. Additional 12+years of Training <br /> and Development experience in the non-profit sector.Adept at developing and administering programs and <br /> services that result In a high-performing and motivated work culture. Effective collaborator that focuses on <br /> nourishing strong working relationships while building consensus with business partners at all levels. Skilled in the <br /> development of communications&training programs that address performance gaps and achieve department <br /> goals. Driven and passionate about coaching and mentoring people that impacts morale,emphasizes <br /> accountability and aids in the achievement of professional/personal goals. <br /> SKILLS & QUALIFICATIONS <br /> Government Contract Management/HR Policies, Procedures & Best Practices / Full-Cycle Hiring Process/ <br /> ATS System Management (Taleo) / Employee Relations / Professional Development /Team Building <br /> /Curriculum Development/ Facilitation & Public Speaking/Volunteer Management <br /> Strong Computer Skills (System implementation management, Microsoft Office Suite, Canva Design, <br /> Share Point, Galaxy Digital, HRIS Systems) <br /> Work Experience <br /> DIRECTOR OF CLIENT SERVICES NOV 2023-PRESENT <br /> Working Wardrobes—Santa Ana, CA <br /> • Oversee the Client Services Division including Career Navigation Career Development and Wardrobing <br /> departments with a team of 18 staff and dozens of regular skill based volunteers. <br /> • Responsible for driving revenue and managing expenses for multiple contracts and revenue streams <br /> • Oversee the development of effective programming that address the current employment trends and needs of <br /> our clients working towards maintaining gainful employment. <br /> SENIOR MANAGER OF CLIENT SERVICES AUG 2023-PRESENT <br /> Working Wardrobes—Santa Ana, CA <br /> • Oversee the Career Development,Career Navigation and Wardrobing teams. <br /> • Oversee curriculum development,planning an execution of all career development events. <br /> CAREER SERVICES MANAGER JULY 2022-AUG 2023 <br /> Working Wardrobes—Son to Ana, CA <br /> • Managed the Career Development team including 12 volunteer Career Coaches and 1 Coordinator to provide <br /> workforce readiness educational programming to clients and community partners. <br /> • Revamped curriculum for 7 training topics including presentation and written materials. <br /> • Tripled the number of services from the previous year in the first 6 months of the present year. <br /> VOLUNTEER&INTERN MANAGER DULY 2020-JULY 2022 <br /> Working Wardrobes—Santa Ana, CA <br /> • Recruited,onboarded,co-managed volunteers and interns <br /> • Volunteer program included 1140 volunteers with over 9,000 hours of service at 7 locations(including virtual) <br /> around Orange County in 2020. <br /> • Rebuilding infrastructure by launching new Volunteer Management System in Summer 2021 <br /> 12 <br />