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EXHIBIT 1 <br /> PROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTS <br /> No later than - <br /> 180 days of Handling of complaints filed at LWDA level arising in connection with <br /> alleged WlOA programs operated by LWDAs <br /> discrimination <br /> Informal Resolution Process <br /> Filing of Complaint/Request for Hearing <br /> w <br /> 0 <br /> d <br /> Notice of Hearing issued by LWDA <br /> m <br /> 0 <br /> 0 <br /> Hearing Conducted <br /> - - I <br /> LWDA Decision within 60 days <br /> Unsatisfactory Decision or LWDA Decision not issued within 60 days <br /> Within 10 days of <br /> receipt of ° <br /> unsatisfactory <br /> decision or 10 <br /> days from date Request for State Review o <br /> LWDA decision <br /> should have been <br /> issued. Governor's Decision issued by State Review Panel <br /> If no decision issued by State Review Panel <br /> Appeal to DOL <br /> 16 <br /> EXHIBIT C <br />