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DocuSign Envelope ID:6E5E583C-AE8C-4945-A183-9F3A4F2397EC <br /> 17 If applicable, provide a detailed explanation CDWG holds all applicable unique state business license and tax certificates and <br /> outlining the licenses and certifications that follows all applicable laws to successfully transact business contemplated by the <br /> are both required to be held, and actually RFP across the U.S. and Canada. <br /> held, by your organization (including third <br /> parties and subcontractors that you use) in CDWG has been International Organization for Standardization (ISO) certified since <br /> pursuit of the business contemplated by this 2001 with a mature, well-defined Quality Management Systems (QMS) that includes <br /> RFP. continued compliance to the following ISO Standards: ISO 9001:2015, ISO <br /> 14001:2015, ISO/IEC 20243, ISO 27001:2013, and ISO 28000:2007. The following <br /> is a summary of the scope of CDW's ISO certifications and areas of compliance <br /> across our organization to benefit all our customers: <br /> ISO 9001:2015 — Quality Management System: Sales, configuration, and <br /> support of computer and related technology within both of CDW's Configuration <br /> Centers. <br /> ISO 14001:2015 — Environmental Management System: The environmental <br /> activities related to product/service management, inventory control, shipping, returns <br /> management, and receiving for computers and related technologies, excluding the <br /> office, cafeterias, and the lessee area. <br /> ISO/IEC 20243 — Information Technology: Complies with the requirements in <br /> the Open Trusted Technology Provider Standard (O-TTPS). <br /> ISO 27001:2013 — Information Security Management System: Provision of <br /> product sales to CDW customers, including all backbone functions and support of <br /> computer and related technology. <br /> ISO 28000:2007 — Supply Chain Security Management System: The planning, <br /> delivery and oversight of secure supply chain management and supporting activities <br /> in the U.S. <br /> CDWG undergoes annual third-party audits to demonstrate compliance with multiple <br /> regulatory and compliance frameworks including: <br /> AICPA Service Organization Control Reports, formerly SAS 70 Reports <br /> (AIPCA SOC) <br /> Control Objectives for Information and Related Technology (COBIT 5) <br /> European Union, General Data Protection Regulation (EU GDPR) <br /> Health Insurance Portability and Accountability (HIPAA) <br /> IT Infrastructure Library (ITIL) <br /> National Institute of Standards and Technology (NIST) <br /> Payment Card Industry (PCI) Level 1 <br /> And finally, CDWG complies with periodic audits to maintain Managed Service <br /> Provider designation including: <br /> Amazon Web Services (AWS) <br /> Google Cloud Platform (GCP) <br /> Microsoft Azure <br /> With the most recent internal survey, CDWG coworkers hold more than 15,000 <br /> technology and process certifications, including: <br /> IT Infrastructure Library (ITIL) Level 4: Foundation, Managing Professional, <br /> Strategic Leader, and Master Level <br /> Lean Six Sigma: White Belt, Yellow Belt, Green Belt, and Black Belt <br /> Project Management Institute (PMI): Project Management Professional (PMP), <br /> Risk Management Professional (RMP), Program Management Professional (PgMP), <br /> and Certified Associate in Project Management (CAPM) <br /> SCRUM: Certified Scrum Master, and Certified Scrum Product Owner <br /> CDWG employs a dedicated Vendor Accreditations Coordinator (VAC) responsible <br /> for monitoring coworker technical and vendor sales certifications in line with our <br /> manufacturer partner accreditations. The VAC is part of our Vendor Alliances <br /> Department, with named Vendor Managers for all major OEMs. The VAC uses <br /> vendor reports and internal tracking tools to execute gap analysis, create <br /> qualification road mappings, and monitor certifications and status. <br /> Bid Number: RFP 121923 Vendor Name: CDW Government LLC <br />