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Administrative Plan 7/1/2025 Page 16-11 <br />PART III: INFORMAL REVIEWS AND HEARINGS <br />16-III.A. OVERVIEW <br />Both applicants and participants have the right to disagree with, and appeal, certain decisions of <br />the PHA that may adversely affect them. PHA decisions that may be appealed by applicants and <br />participants are discussed in this section. <br />The process for applicant appeals of PHA decisions is called the “informal review.” For <br />participants (or applicants denied admission because of citizenship issues), the appeal process is <br />called an “informal hearing.” PHAs are required to include informal review procedures for <br />applicants and informal hearing procedures for participants in their administrative plans [24 CFR <br />982.54(d)(12) and (13)]. <br />16-III.B. INFORMAL REVIEWS <br />Informal reviews are provided for program applicants. An applicant is someone who has applied <br />for admission to the program but is not yet a participant in the program. Informal reviews are <br />intended to provide a “minimum hearing requirement” [24 CFR 982.554] and need not be as <br />elaborate as the informal hearing requirements [Federal Register 60, no. 127 (3 July 1995): <br />34690]. <br />Decisions Subject to Informal Review [24 CFR 982.554(a) and (c)] <br />The PHA must give an applicant the opportunity for an informal review of a decision denying <br />assistance [24 CFR 982.554(a)]. Denial of assistance may include any or all of the following [24 <br />CFR 982.552(a)(2)]: <br /> Denying listing on the PHA waiting list <br /> Denying or withdrawing a voucher <br /> Refusing to enter into a HAP contract or approve a lease <br /> Refusing to process or provide assistance under portability procedures <br />Informal reviews are not required for the following reasons [24 CFR 982.554(c)]: <br /> Discretionary administrative determinations by the PHA <br /> General policy issues or class grievances <br /> A determination of the family unit size under the PHA subsidy standards <br /> A PHA determination not to approve an extension of a voucher term <br /> A PHA determination not to grant approval of the tenancy <br /> A PHA determination that the unit is not in compliance with the housing quality standards <br /> A PHA determination that the unit does not meet space standards <br />EXHIBIT 1