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Docusign Envelope iD:4FF8S1C3-ADE5.4C70-8186-BD7B11119215
<br /> "Government Entlty"means any unit of state or local government,including states,counties,cities,towns,villages,
<br /> school districts,special purpose districts,and any other political or governmental subdivisions and municipal corporations,and
<br /> any agency,authority,board,or instrumentality of any of the foregoing.
<br /> "Implementation Services" means DebtBook's Guided Implementation Services or Its Premium Implementation
<br /> Services,In each case as requested by Customer and as provided to Customer on an annual basis.
<br /> "Incorporated Documents" means, collectively, the Privacy Policy, the SLA,and the Usage Policy,as each may be
<br /> updated from time to time in accordance with their terms.The Incorporated Documents,as amended,are incorporated into this
<br /> Agreement by this reference.Current versions of the Incorporated Documents are available at h1tos:/Jwwv8Lde tbook. om legal.
<br /> "Initial Term"means the Initial Term established in the Order Form.
<br /> "Onboarding Services"means onboarding services,support,and training as required to make the Application Services
<br /> available to Customer during the Initial Term.
<br /> "Order Form" means each order document (Including, if applicable, any DebtBook Quote incorporated therein by
<br /> reference)duly authorized by Customer and DebtBook for the purchase of any Products or Services in effect from time to time,
<br /> as each such Order Form may be amended,modified,or replaced in accordance with its terms and this Agreement.
<br /> "Premium Implementation Services" means DebtBook's premium Implementation Services option, including
<br /> Implementation support,guidance,and training,review of Application Obligations,and entry of relevant Customer Data.
<br /> "Pricing 71er"means,if applicable,Customer's pricing tier for each Product as of the date of determination.
<br /> "Privacy Policy"means,collectively,DebtBook's privacy policy and any similar data policies generally applicable to all
<br /> users of the Application Services,in each case as posted to DebtBook's website and as updated from time to time in accordance
<br /> with their terms.
<br /> "Products" means, collectively, any products DebtBook may offer to Customer from time to time through the
<br /> Application Services,In each case as established In any Order Form then In effect.
<br /> "Renewal Term"means any renewal term established in accordance with the terms of the Agreement.
<br /> "Services"means,collectively,the Application Services,the Onboa rding Services,the Implementation Services,and the
<br /> Support Services, or any additional services identified on the applicable Order Form. For the avoidance of doubt, "Services"
<br /> includes the underlying Products made available to Customer through access to the Application Services.
<br /> "SLA" means the Service Level Addendum generally applicable to ail users of the Application Services,as posted to
<br /> DebtBook's website and as updated from time to time in accordance with itsterms.
<br /> "Support Services"means the general maintenance services and technical support provided in connection with the
<br /> Application,as more particularly described in the SLA,
<br /> "Term"means,collectively,the Initial Term and,if applicable,each successive Renewal Term.
<br /> "Usage Policy" means, collectively, DebtBook's acceptable usage policy, any end user licensing agreement, or any
<br /> similar policy generally applicable to all end users accessingthe Application Services,In each case as posted to DebtBook'swebsite
<br /> and as updated from time to time in accordance with its terms.
<br /> Each capitalized term used but not otherwise defined in this Agreement has the meaning given to such term in the
<br /> applicable Order Form.
<br /> 2. Access and Use.
<br /> (a) Provision of Access.Subject to the terms and conditions of the Agreement,DebtBook grants Customer and
<br /> Customer's Authorized Users a non-exclusive,non-transferable(except as permitted by this Agreement)rightta access and use
<br /> the Application Services during the Term,solely for Customer's internal use and forthe Authorized Users'use in accordance with
<br /> the Agreement.DebtBook wi l l provide to Customer the necessary passwords a nd network links or connections to allow Customer
<br /> to access the Application Services.
<br /> (b) Documentation License.SubJect to the terms and conditions of the Agreement,DebtBook grants to Customer
<br /> and Customer's Authorized Users a non-exclusive,non-sublicensable,non-transferable(except as permitted by this Agreement)
<br /> license to use the Documentation during the Term solely for Customer's and its Authorized User's internal business purposes in
<br /> connection with its use of the Services.
<br /> (c) Customer Responsibilities.Customer is responsible and liable for its Authorized Users'access and use of the
<br /> Services and Documentation, regardless of whether such use is permitted by the Agreement.Customer must use reasonable
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