IRON MOUNTAIN INFORMATION MANGEMENT, LLC

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c. No Consequential Damages. In no event shall either party be liable for any consequential, incidental, special or punitive damages,or for loss of profits or loss of data,regardless of whether an action is brought in tort,contract or under any other theory. 9. ITAR/7rAR Compliance. Customer will not provide IM with any.Deposits(including goods,software,services,and/or technical data)that contain technical information regarding defense articles or defense services within the meaning of the U.S. International Traffic in Arms Regulations ("]TAR"), or technical data within the meaning of the U.S. Export Administration Regulations ("EAR"), or are otherwise subject to export restrictions under applicable export control regulations, including ITAR and the EAR. If during the term of the Agreement Customer determines that it can no longer comply with this Section, Customer must immediately notify IM in writing. Customer shall take no action that causes IM to be non-compliant with applicable export control laws and regulations as it relates to the Deposits. 10. Non-Custodial Status. Unless IM shall have explicitly agreed in writing,IM's performance of services shall not cause IM to be deemed a"custodian" of records or "designee" of Customer under state or federal law with respect to such records. 11. Notice of Claims. Claims by Customer must be presented in writing within a reasonable time, in no event longer than ninety(90) days after delivery or return of the Deposits to Customer,or ninety(90) days after Customer is notified of loss,damage or destruction to part or all of the Deposits. 12. Notice-of Loss..Upon confirmation by IM of.the event, any loss, damage or destruction of the Deposits, or any unauthorized disclosure which risks the confidentiality of the Deposits, shall be communicated to Customer without undue delay. 13. Payment Terms. Payment terms are net, thirty (30) days from invoice date unless otherwise specified in the Pricing Schedule(Schedule A)and/or other Schedules.Customer shall be liable for late charges totaling one and a half percent (1.5%) per month of the outstanding balance unless otherwise specified in the Pricing Schedule (Schedule A) and/or other Schedules. Invoices will be sent electronically in IM's standard format via IM's standard delivery system to Customer.Customer shall provide written notice of any charges it disputes on an invoice no later than fifteen(15)days after the invoice date.Any credit issued will appear on the next invoice. Payment of the invoice in full will constitute agreement with the terms and charges of the invoice.All payments must be electronic payment. At any time during the term of this Agreement,IM may require Customer to enroll in autopay.Autopay will be required for customers who are consistently late payers or customers who meet our revenue thresholds. Any change to the IRM standard electronic payment method must be approved by IM.All payments shall include a remittance document identifying the IM invoices to which the payment relates.Prior to delivery of Deposits upon expiration,termination, or substantial withdrawal, IM. will require full payment in advance. 14. Customer Default. If Customer fails to pay IM's charges (other than disputed charges) 60 days after the date of an invoice, IM may suspend service. If Customer fails to pay IM's charges (other than disputed charges) for three (3) months after the due date of the invoice, IM may securely destroy Deposits, provided IM shall have provided ninety (90) days' written notice to Customer and Customer shall pay IM's standard price for such destruction. Customer will be responsible and reimburse IM for any costs incurred by 1M in collecting overdue amounts,including the use of third parties and reasonable attorneys' fees.IM shall have other rights and remedies as may be provided by law. In the event 1M takes any actions pursuant to this Section 14,it shall have no liability to Customer or anyone claiming by or through Customer. 15, Termination. Either party may terminate this Agreement upon written notice to the other party in the event that the other party materially breaches the Agreement and fails to cure such default within forty-five (45) days after written notice of such default, subject to payment of the fees/charges set forth in the applicable Schedule(s). Upon the occurrence of the bankruptcy or insolvency of either party that is not discharged within sixty(60) days following any filing thereof, the other party may terminate this Agreement immediately. if Customer's financial performance materially deteriorates, 1M may suspend performance and/or modify Customer's payment terms. 16. Safe Materials and Premises. Customer shall not store with IM or place in shredding bins any material that is highly flammable,may attract vermin or insects, is otherwise dangerous or unsafe to store or handle,or is regulated by federal or state law or regulation relating to the environment or hazardous materials. Customer shall not store (or place in shredding bins) negotiable instruments,jewelry, check stock or other items that have intrinsic value. Customer shall only place paper-based materials in the shredding bins. Customer warrants and covenants that its premises where IM employees perform services (including pickups and deliveries) are and shall be free of hazardous substances or dangerous conditions. Customer shall reimburse 1M for damage to equipment or injury to personnel resulting from Customer's breach of this Section 16. 17. Purchase Orders. If a purchase order is required by Customer for payment, Customer shall issue an accurate and complete purchase order through IM's standard mediums prior to performance by IM of services. Customer will be responsible for keeping all necessary purchase order information up to date. If Customer rejects any IM invoice as a IM-5000 rev, I t/1/2022 0 2022 Iron Mountain Incorporated Page 3 of 4