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OQ0606 <br /> Pilar Ojeda <br /> Operations Supervisor <br /> JFK Transportation Co., Inc. <br /> Skills Et Abilities <br /> • Direct management of Drivers and office personnel <br /> • Expert in scheduling/routing individual routes;currently manages 108 routes <br /> • Excel in project management to integrate systems across departments companywide <br /> • An efficient team player in a challenging and creative environment with excellent capacity to <br /> adapt new technologies and skills. <br /> • Proven track record in developing and delivering training to support staff, problem-solving and <br /> conflict resolution. <br /> • Dispatch, routing,vehicle, and driver monitoring software proficient <br /> • Experienced in handling multiple changes on multiple systems with high troubleshooting skills. <br /> • New customer acquisition <br /> • Proficient in understanding and adhering to RFP requirements <br /> • Microsoft office,word, and excel proficient <br /> • Account Receivables <br /> Professional Summary <br /> • Managed all day to day operations of passenger transportation within the route sector, including, <br /> interviews and new hire orientation. Also assisted in the startup of specialized home to school <br /> route transportation service. <br /> • Route optimization and Driver drive time reducing the number of accidents/incidents,and driver <br /> retention <br /> • Assisted and Administered vehicle tracking tool to improve visibility, safety,reliability,and <br /> customer satisfaction <br /> • Advised on potential RFP's and bid pricing <br /> • Analyzed and forecasted and contract requirements <br /> • Scheduled and dispatched all drivers <br />