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Administrative Plan 7/1/2025 <br /> <br />Page 5-3 <br />Attendance <br />SAHA Policy <br />Applicants who fail to attend a scheduled in-person briefing will be scheduled for another <br />briefing automatically. SAHA will notify the family of the date and time of the second <br />scheduled briefing. Applicants who fail to attend two scheduled briefings, without prior <br />SAHA approval, will be denied assistance (see Chapter 3). <br />Remote Briefings [Notice PIH 2020-32] <br />Remote briefings may be conducted over the phone, via video conferencing, or through other <br />virtual platforms. <br />SAHA Policy <br />SAHA has the sole discretion to require that briefings be conducted remotely in case of <br />local, state, or national physical distancing orders, and in cases of inclement weather or <br />natural disaster. If SAHA schedules a remote briefing, SAHA will conduct a face-to-face <br />briefing upon request of the applicant as a reasonable accommodation for a person with a <br />disability if safety and health concerns can be reasonably addressed. <br />In addition, SAHA will conduct a briefing remotely upon request of the applicant as a <br />reasonable accommodation for a person with a disability, if an applicant does not have <br />childcare or transportation that would enable them to attend the briefing, or if the <br />applicant believes an in-person briefing would create an undue health risk. SAHA will <br />consider other reasonable requests for a remote briefing on a case-by-case basis. <br />Accessibility Requirements for Persons with Disabilities and LEP Individuals <br />As with in-person briefings, the platform for conducting remote briefings must be accessible and <br />the briefing conducted in accordance with Section 504 and accessibility requirements. This <br />includes ensuring any information, websites, emails, digital notifications, and other virtual <br />platforms are accessible for persons with vision, hearing, and other disabilities. Further, <br />providing effective communication in a digital context may require the use of individualized <br />auxiliary aids or services, such as audio description, captioning, sign language and other types of <br />interpreters, keyboard accessibility, accessible documents, screen reader support, and transcripts. <br />Auxiliary aids or services must be provided in accessible formats, in a timely manner, and in <br />such a way to protect the privacy and independence of the individual. <br />If no method of conducting a remote briefing is available that appropriately accommodates an <br />individual’s disability, the PHA may not hold against the individual their inability to participate <br />in the remote briefing, and the PHA should consider whether postponing the remote briefing to a <br />later date is appropriate or whether there is a suitable alternative. <br />Due to the individualized nature of disability, the appropriate auxiliary aid or service necessary, <br />or reasonable accommodation, will depend on the specific circumstances. <br />Limited English Proficiency (LEP) requirements also apply to remote briefings, including the <br />use of interpretation services and document translation. See Chapter 2 for a more thorough <br />discussion of accessibility and LEP requirements, all of which apply in the context of <br />remote briefings. <br />EXHIBIT 1