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AS meridian <br /> g. Internal Business Operations: The internal business processes of an organization. Business <br /> operations include the day-to-day activities of the business. Such operations facilitate the <br /> achievement of a business' prime function. <br /> h. Standard Business Hours:Monday through Friday B:OOam—8:OOpm Eastern Time(ET),excluding <br /> MERIDIAN holidays. <br /> i. Services. The access to the software services (Software Services, Implementation Services, <br /> collectively, and any Support provided for such Services)provided by MERIDIAN to CLIENT under <br /> this Agreement. <br /> j. Software: The application provided as a part of the Services Subscription. <br /> k. Subscription Fees: The fees payable to MERIDIAN by the CLIENT for the User Subscriptions. <br /> I. Subscription Term: The term of the Subscription. <br /> m. Support: Functional and technical support services as set forth herein. <br /> n. Support Policy: MERIDIAN'S policy for providing support in relation to the Services as described <br /> herein <br /> o. Service Levels: The Service Level commitments as set forth herein. <br /> p. User Subscription: The subscriptions purchased to grant Authorized Users access to the Services <br /> as described herein. <br /> q. Product Extensions: Any modification to the base Meridian LMS application that is specific to the <br /> CLIENT's requirements and scope as defined in the Statement of Work and any associated <br /> Change Order. Product Extensions (also known as customizations) are prohibited in this <br /> agreement. <br /> r. Software Updates: Meridian governed enhancements and defect resolutions for the Meridian LMS <br /> software application in base product form. The release and application of any Software Update is <br /> at the sole discretion of Meridian_ <br /> 2. Subscription <br /> a. Subject to the CLIENT purchasing the User Subscription, the restrictions set forth in this Section <br /> and other terms and conditions of this Agreement, MERIDIAN hereby grants to the CLIENT, a <br /> non-exclusive, non-transferable right to permit the Authorized Users of the CLIENT to(i)use such <br /> Services; and (ii)display such Services solely for the purpose of exercising CLIENT's rights and <br /> performing CLIENT's obligations hereunder. The foregoing subscription is subject to the <br /> restrictions below and the other terms and conditions of this Agreement. Services shall be used <br /> during the Subscription Terms solely for the CLIENT's Internal Business Operations. <br /> b. In relation to the Authorized Users, the CLIENT agrees that: <br /> i. the maximum number of Authorized Users that it authorizes to access and use the Services <br /> shall not exceed the number of User Subscriptions CLIENT has purchased; <br /> T CLIENT will not allow any User Subscription to be used by more than one individual Authorized <br /> User during an annual subscription term. A license can be reassigned in its entirety upon the <br /> next annual subscription term to another individual Authorized User, in which case the prior <br /> Authorized User shall be flagged inactive and no longer have any right to access or use the <br /> Services; <br /> SaaS Agreement: Multi—Tenant • <br />