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Exhibit A Scope of Work—Graviton Consultant Agreement <br /> .4.3 Change Management Track Deliverables <br /> For each implementation phase, there will be 5 change management track deliverables to be completed <br /> over the course of implementation. The graphic below depicts the implementation stages and the <br /> corresponding change management deliverables that will be completed. Each deliverable will be <br /> included in the project schedule. <br /> Graphic:Change Management Deliverables <br /> ig <br /> Preparing for Change Managing Change Reinforcing Change <br /> Early stages focus on building awareness Middle stages focus on assessing change Later stages focus on the Organization <br /> of and desire for change: impact and completing tasks to prepare transitioning from project to operations <br /> Stakeholder Analysis organization for Change Operations Plan <br /> Change Management Plan Change Impact Analysis RASCI chart for roles and responsibilities <br /> Communications Schedule Department Readiness System Governance <br /> Data management <br /> The table below lists the change management track deliverable,the deliverable acceptance criteria,the <br /> City's role in the completion of the deliverable, and the role Graviton will play in the completion of the <br /> deliverable. Upon development of the deliverable,the Graviton project manager will submit the <br /> deliverable and the City will review and approved the deliverable in accordance with the deliverable <br /> submission and approval process defined by the Project Management Plan deliverable that will be <br /> developed and approved during the plan stage of the project. <br /> 60 GRAVITON <br />