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HomeMy WebLinkAboutAgenda Packet_2025-08-05City Council Meeting Packet August 5, 2025 CLOSED SESSION MEETING – 4:00 PM REGULAR OPEN MEETING – 5:30 PM  (Immediately following the Closed Session Meeting) CITY COUNCIL CHAMBER 22 Civic Center Plaza Santa Ana, CA 92701 Valerie Amezcua Mayor Thai Viet Phan Councilmember – Ward 1 Benjamin Vazquez Mayor Pro Tem ­ Ward 2 Jessie Lopez Councilmember ­ Ward 3 Phil Bacerra Councilmember ­ Ward 4 Johnathan Ryan Hernandez Councilmember ­ Ward 5 David Penaloza Councilmember ­ Ward 6 Mayor and Council telephone: 714­647­6900 Agenda item inquiries: 714­647­6520 Sonia R. Carvalho City Attorney Alvaro Nuñez City Manager Jennifer L. Hall City Clerk In compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting, contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enable the City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supporting documentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes. CITY VISION AND CODE OF ETHICS The City of Santa Ana is committed to achieving a shared vision for the organization and its community. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtful and inclusive process designed to set the City and organization on a course that meets the challenges of today and tomorrow, as follows: Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment in youth • Safe and healthy community • Neighborhood pride • Thriving economic climate • Enriched and diverse culture • Quality government services Mission ­ To deliver efficient public services in partnership with our community which ensures public safety, a prosperous economic environment, opportunities for our youth, and a high quality of life for residents. Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility • Innovation • Transparency Code of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008, voters approved an amendment to the City Charter which established the Code of Ethics and Conduct for elected officials and members of appointed boards, commissions, and committees to assure public confidence. The following are the core values expressed: • Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • Efficiency Members of the public may attend the City Council meeting in­person or join via Zoom. As a courtesy to the public, the City Council meeting will occur live via teleconference Zoom webinar. You may view the meeting from your computer, tablet, or smart phone via YouTube LiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available on Spectrum channel 3. PUBLIC COMMENTS – Members of the public who wish to address the City Council on closed session items, items on the regular agenda, or on matters which are not on the agenda but are within the subject matter jurisdiction of the City Council, may do so by one of the following ways: MAILING OPTION written communications – Public comments may be mailed to: Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All written communications received via mail two (2) hours before the scheduled start of the meeting will be distributed to the City Council and imaged into the City’s document archive system which is available for public review. SENDING E­MAIL OPTION – Public comments may be sent via email to the City Clerk’s office at eComment@santa­ana.org. Please note the agenda item you are commenting on in the subject line of the email. All emails received two (2) hours before the scheduled start of the meeting will be distributed to the City Council and imaged into the City’s document archive system which is available for public review. LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide live comments during the meeting by Zoom or Conference Call. To join by Zoom click on or type the following address into your web browser https://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­ 9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerk when it is time for a: i) closed session item, ii) agenda/general comments, iii) special agenda item, or iv) for Housing Authority item. You may request to speak by dialing *9 from your phone or you may virtually raise your hand from Zoom. After the Clerk confirms the last three digits of the caller’s phone number or Zoom ID and unmutes them, the caller must press *6 or microphone icon to speak. Callers are encouraged, but not required, to identify themselves by name. Each caller will be provided three (3) minutes to speak, unless due to the number of speakers wanting to speak a decision is made to provide a different amount of time to speak. IN­PERSON OPTION ­ Members of the public can provide in­person comments at the podium in the Council Chamber. The Council Chamber will have seating available for members of the public to attend the meeting in­person. Public comments are limited to three (3) minutes per speaker, unless a different time is announced by the presiding chair. Speakers who wish to address the Council must do so by submitting a “Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m. for all other designated public comment periods as listed below. Cards will not be accepted after the Public Comment Session begins without the permission of the presiding chair. The following designated public comment periods are: 1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide live comments on closed session items by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand BY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m. will not be permitted to speak.   2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDA ITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not in the speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak. TRANSLATION SERVICES ­ Spanish interpreting services are provided at City Council meetings. Simultaneous Spanish interpretation is provided through the use of headsets and consecutive interpretation (Spanish­to­English) in addition to those wishing to address the City Council at the podium.  La ciudad provee servicios de interpretación al español en las juntas del Consejo.  La interpretación simultánea al español se ofrece por medio del uso de audífonos y la interpretación consecutiva (español a inglés) también está disponible para cualquiera que desee dirigirse al consejo municipal en el podio. About the Agenda To download or view the attachments (staff report and other supporting documentation) for each agenda item, you must select the agenda item to see the attachments to either open in a new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ). CLOSED SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL ADDITIONS\DELETIONS TO CLOSED SESSION PUBLIC COMMENTS – Members of the public may address the City Council on Closed Session items. RECESS – City Council will recess to Closed Session for the purpose of conducting regular City business. CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1.LIABILITY CLAIM pursuant to Government Code Section 54956.95: A. Claimant: William Thielman [Workers’ Compensation Claim] B. Claimant: David Lampman [Workers’ Compensation Claim] 2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Peter Brown Employee Organizations: Service Employees International Union, Full­Time Employees Unit (SEIU­FT) Service Employees International Union, Part­Time Non­Civil Service Employees Unit (SEIU­PTNCS) 3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organizations: Confidential Association of Santa Ana (CASA) Santa Ana Middle Management / Administrative Management Association (SAMA) Santa Ana Police Management Association (PMA) RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL PLEDGE OF ALLEGIANCE Mayor Amezcua WORDS OF INSPIRATION Police Chaplain Bob Barnett ADDITIONS\DELETIONS TO THE AGENDA CEREMONIAL PRESENTATIONS 1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 1 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity Clerk In compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting, contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enable the City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supporting documentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes. CITY VISION AND CODE OF ETHICS The City of Santa Ana is committed to achieving a shared vision for the organization and its community. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtful and inclusive process designed to set the City and organization on a course that meets the challenges of today and tomorrow, as follows: Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment in youth • Safe and healthy community • Neighborhood pride • Thriving economic climate • Enriched and diverse culture • Quality government services Mission ­ To deliver efficient public services in partnership with our community which ensures public safety, a prosperous economic environment, opportunities for our youth, and a high quality of life for residents. Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility • Innovation • Transparency Code of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008, voters approved an amendment to the City Charter which established the Code of Ethics and Conduct for elected officials and members of appointed boards, commissions, and committees to assure public confidence. The following are the core values expressed: • Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • Efficiency Members of the public may attend the City Council meeting in­person or join via Zoom. As a courtesy to the public, the City Council meeting will occur live via teleconference Zoom webinar. You may view the meeting from your computer, tablet, or smart phone via YouTube LiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available on Spectrum channel 3. PUBLIC COMMENTS – Members of the public who wish to address the City Council on closed session items, items on the regular agenda, or on matters which are not on the agenda but are within the subject matter jurisdiction of the City Council, may do so by one of the following ways: MAILING OPTION written communications – Public comments may be mailed to: Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All written communications received via mail two (2) hours before the scheduled start of the meeting will be distributed to the City Council and imaged into the City’s document archive system which is available for public review. SENDING E­MAIL OPTION – Public comments may be sent via email to the City Clerk’s office at eComment@santa­ana.org. Please note the agenda item you are commenting on in the subject line of the email. All emails received two (2) hours before the scheduled start of the meeting will be distributed to the City Council and imaged into the City’s document archive system which is available for public review. LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide live comments during the meeting by Zoom or Conference Call. To join by Zoom click on or type the following address into your web browser https://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­ 9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerk when it is time for a: i) closed session item, ii) agenda/general comments, iii) special agenda item, or iv) for Housing Authority item. You may request to speak by dialing *9 from your phone or you may virtually raise your hand from Zoom. After the Clerk confirms the last three digits of the caller’s phone number or Zoom ID and unmutes them, the caller must press *6 or microphone icon to speak. Callers are encouraged, but not required, to identify themselves by name. Each caller will be provided three (3) minutes to speak, unless due to the number of speakers wanting to speak a decision is made to provide a different amount of time to speak. IN­PERSON OPTION ­ Members of the public can provide in­person comments at the podium in the Council Chamber. The Council Chamber will have seating available for members of the public to attend the meeting in­person. Public comments are limited to three (3) minutes per speaker, unless a different time is announced by the presiding chair. Speakers who wish to address the Council must do so by submitting a “Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m. for all other designated public comment periods as listed below. Cards will not be accepted after the Public Comment Session begins without the permission of the presiding chair. The following designated public comment periods are: 1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide live comments on closed session items by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand BY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m. will not be permitted to speak.   2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDA ITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not in the speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak. TRANSLATION SERVICES ­ Spanish interpreting services are provided at City Council meetings. Simultaneous Spanish interpretation is provided through the use of headsets and consecutive interpretation (Spanish­to­English) in addition to those wishing to address the City Council at the podium.  La ciudad provee servicios de interpretación al español en las juntas del Consejo.  La interpretación simultánea al español se ofrece por medio del uso de audífonos y la interpretación consecutiva (español a inglés) también está disponible para cualquiera que desee dirigirse al consejo municipal en el podio. About the Agenda To download or view the attachments (staff report and other supporting documentation) for each agenda item, you must select the agenda item to see the attachments to either open in a new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ). CLOSED SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL ADDITIONS\DELETIONS TO CLOSED SESSION PUBLIC COMMENTS – Members of the public may address the City Council on Closed Session items. RECESS – City Council will recess to Closed Session for the purpose of conducting regular City business. CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1.LIABILITY CLAIM pursuant to Government Code Section 54956.95: A. Claimant: William Thielman [Workers’ Compensation Claim] B. Claimant: David Lampman [Workers’ Compensation Claim] 2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Peter Brown Employee Organizations: Service Employees International Union, Full­Time Employees Unit (SEIU­FT) Service Employees International Union, Part­Time Non­Civil Service Employees Unit (SEIU­PTNCS) 3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organizations: Confidential Association of Santa Ana (CASA) Santa Ana Middle Management / Administrative Management Association (SAMA) Santa Ana Police Management Association (PMA) RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL PLEDGE OF ALLEGIANCE Mayor Amezcua WORDS OF INSPIRATION Police Chaplain Bob Barnett ADDITIONS\DELETIONS TO THE AGENDA CEREMONIAL PRESENTATIONS 1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 2 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics and Conduct for elected officials and members of appointed boards, commissions, and committees to assure public confidence. The following are the core values expressed: • Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • Efficiency Members of the public may attend the City Council meeting in­person or join via Zoom. As a courtesy to the public, the City Council meeting will occur live via teleconference Zoom webinar. You may view the meeting from your computer, tablet, or smart phone via YouTube LiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available on Spectrum channel 3. PUBLIC COMMENTS – Members of the public who wish to address the City Council on closed session items, items on the regular agenda, or on matters which are not on the agenda but are within the subject matter jurisdiction of the City Council, may do so by one of the following ways: MAILING OPTION written communications – Public comments may be mailed to: Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All written communications received via mail two (2) hours before the scheduled start of the meeting will be distributed to the City Council and imaged into the City’s document archive system which is available for public review. SENDING E­MAIL OPTION – Public comments may be sent via email to the City Clerk’s office at eComment@santa­ana.org. Please note the agenda item you are commenting on in the subject line of the email. All emails received two (2) hours before the scheduled start of the meeting will be distributed to the City Council and imaged into the City’s document archive system which is available for public review. LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide live comments during the meeting by Zoom or Conference Call. To join by Zoom click on or type the following address into your web browser https://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­ 9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerk when it is time for a: i) closed session item, ii) agenda/general comments, iii) special agenda item, or iv) for Housing Authority item. You may request to speak by dialing *9 from your phone or you may virtually raise your hand from Zoom. After the Clerk confirms the last three digits of the caller’s phone number or Zoom ID and unmutes them, the caller must press *6 or microphone icon to speak. Callers are encouraged, but not required, to identify themselves by name. Each caller will be provided three (3) minutes to speak, unless due to the number of speakers wanting to speak a decision is made to provide a different amount of time to speak. IN­PERSON OPTION ­ Members of the public can provide in­person comments at the podium in the Council Chamber. The Council Chamber will have seating available for members of the public to attend the meeting in­person. Public comments are limited to three (3) minutes per speaker, unless a different time is announced by the presiding chair. Speakers who wish to address the Council must do so by submitting a “Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m. for all other designated public comment periods as listed below. Cards will not be accepted after the Public Comment Session begins without the permission of the presiding chair. The following designated public comment periods are: 1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide live comments on closed session items by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand BY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m. will not be permitted to speak.   2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDA ITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not in the speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak. TRANSLATION SERVICES ­ Spanish interpreting services are provided at City Council meetings. Simultaneous Spanish interpretation is provided through the use of headsets and consecutive interpretation (Spanish­to­English) in addition to those wishing to address the City Council at the podium.  La ciudad provee servicios de interpretación al español en las juntas del Consejo.  La interpretación simultánea al español se ofrece por medio del uso de audífonos y la interpretación consecutiva (español a inglés) también está disponible para cualquiera que desee dirigirse al consejo municipal en el podio. About the Agenda To download or view the attachments (staff report and other supporting documentation) for each agenda item, you must select the agenda item to see the attachments to either open in a new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ). CLOSED SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL ADDITIONS\DELETIONS TO CLOSED SESSION PUBLIC COMMENTS – Members of the public may address the City Council on Closed Session items. RECESS – City Council will recess to Closed Session for the purpose of conducting regular City business. CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1.LIABILITY CLAIM pursuant to Government Code Section 54956.95: A. Claimant: William Thielman [Workers’ Compensation Claim] B. Claimant: David Lampman [Workers’ Compensation Claim] 2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Peter Brown Employee Organizations: Service Employees International Union, Full­Time Employees Unit (SEIU­FT) Service Employees International Union, Part­Time Non­Civil Service Employees Unit (SEIU­PTNCS) 3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organizations: Confidential Association of Santa Ana (CASA) Santa Ana Middle Management / Administrative Management Association (SAMA) Santa Ana Police Management Association (PMA) RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL PLEDGE OF ALLEGIANCE Mayor Amezcua WORDS OF INSPIRATION Police Chaplain Bob Barnett ADDITIONS\DELETIONS TO THE AGENDA CEREMONIAL PRESENTATIONS 1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 3 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m. for all other designated public comment periods as listed below. Cards will not be accepted after the Public Comment Session begins without the permission of the presiding chair. The following designated public comment periods are: 1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide live comments on closed session items by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand BY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m. will not be permitted to speak.   2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDA ITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom or the Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not in the speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak. TRANSLATION SERVICES ­ Spanish interpreting services are provided at City Council meetings. Simultaneous Spanish interpretation is provided through the use of headsets and consecutive interpretation (Spanish­to­English) in addition to those wishing to address the City Council at the podium.  La ciudad provee servicios de interpretación al español en las juntas del Consejo.  La interpretación simultánea al español se ofrece por medio del uso de audífonos y la interpretación consecutiva (español a inglés) también está disponible para cualquiera que desee dirigirse al consejo municipal en el podio. About the Agenda To download or view the attachments (staff report and other supporting documentation) for each agenda item, you must select the agenda item to see the attachments to either open in a new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ). CLOSED SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL ADDITIONS\DELETIONS TO CLOSED SESSION PUBLIC COMMENTS – Members of the public may address the City Council on Closed Session items. RECESS – City Council will recess to Closed Session for the purpose of conducting regular City business. CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1.LIABILITY CLAIM pursuant to Government Code Section 54956.95: A. Claimant: William Thielman [Workers’ Compensation Claim] B. Claimant: David Lampman [Workers’ Compensation Claim] 2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Peter Brown Employee Organizations: Service Employees International Union, Full­Time Employees Unit (SEIU­FT) Service Employees International Union, Part­Time Non­Civil Service Employees Unit (SEIU­PTNCS) 3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organizations: Confidential Association of Santa Ana (CASA) Santa Ana Middle Management / Administrative Management Association (SAMA) Santa Ana Police Management Association (PMA) RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL PLEDGE OF ALLEGIANCE Mayor Amezcua WORDS OF INSPIRATION Police Chaplain Bob Barnett ADDITIONS\DELETIONS TO THE AGENDA CEREMONIAL PRESENTATIONS 1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 4 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) for each agenda item, you must select the agenda item to see the attachments to either open in a new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ). CLOSED SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL ADDITIONS\DELETIONS TO CLOSED SESSION PUBLIC COMMENTS – Members of the public may address the City Council on Closed Session items. RECESS – City Council will recess to Closed Session for the purpose of conducting regular City business. CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1.LIABILITY CLAIM pursuant to Government Code Section 54956.95: A. Claimant: William Thielman [Workers’ Compensation Claim] B. Claimant: David Lampman [Workers’ Compensation Claim] 2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Peter Brown Employee Organizations: Service Employees International Union, Full­Time Employees Unit (SEIU­FT) Service Employees International Union, Part­Time Non­Civil Service Employees Unit (SEIU­PTNCS) 3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organizations: Confidential Association of Santa Ana (CASA) Santa Ana Middle Management / Administrative Management Association (SAMA) Santa Ana Police Management Association (PMA) RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL PLEDGE OF ALLEGIANCE Mayor Amezcua WORDS OF INSPIRATION Police Chaplain Bob Barnett ADDITIONS\DELETIONS TO THE AGENDA CEREMONIAL PRESENTATIONS 1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 5 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations: Service Employees International Union, Full­Time Employees Unit (SEIU­FT) Service Employees International Union, Part­Time Non­Civil Service Employees Unit (SEIU­PTNCS) 3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organizations: Confidential Association of Santa Ana (CASA) Santa Ana Middle Management / Administrative Management Association (SAMA) Santa Ana Police Management Association (PMA) RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor  Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL PLEDGE OF ALLEGIANCE Mayor Amezcua WORDS OF INSPIRATION Police Chaplain Bob Barnett ADDITIONS\DELETIONS TO THE AGENDA CEREMONIAL PRESENTATIONS 1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 6 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality of Life Team for Outstanding Contributions to the Community 2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanor and Vida Ramos for their Exceptional Athletic Accomplishments STAFF PRESENTATIONS 3.Sister City Sahuayo Presentation CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. CONSENT CALENDAR RECOMMENDED ACTION:  Approve staff recommendations on the following Consent Calendar Items: 4 through 19 and waive reading of all resolutions and ordinances.  4.Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 5.Minutes from the Regular Meeting of July 15, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. 6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the Mayoral Representative to the Personnel Board for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Adrian Anguiano to the Personnel Board as the mayoral representative and administer the Oath of Office. 7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6 Representative to the Arts and Culture Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 7 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality ofLife Team for Outstanding Contributions to the Community2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanorand Vida Ramos for their Exceptional Athletic AccomplishmentsSTAFF PRESENTATIONS3.Sister City Sahuayo PresentationCLOSED SESSION REPORT – The City Attorney will report on any action(s) from ClosedSession.PUBLIC COMMENTS – Public comments will be held during the beginning of the meetingfor ALL comments on agenda and non­agenda items.CONSENT CALENDARRECOMMENDED ACTION:  Approve staff recommendations on the followingConsent Calendar Items: 4 through 19 and waive reading of all resolutionsand ordinances. 4.Excused AbsencesDepartment(s): City Clerk’s OfficeRecommended Action: Excuse the absent members.5.Minutes from the Regular Meeting of July 15, 2025Department(s): City Clerk’s OfficeRecommended Action: Approve minutes.6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the MayoralRepresentative to the Personnel Board for a Partial Term Expiring December 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Adrian Anguiano to the Personnel Board as themayoral representative and administer the Oath of Office.7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6Representative to the Arts and Culture Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s Office Recommended Action: Appoint Victorino Bermejo to the Arts and Culture Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6 Representative to the Historic Resources Commission for a Partial Term Expiring December 8, 2026 Department(s): City Clerk’s Office Recommended Action: Appoint Dylan Almendral to the Historic Resources Commission as the Ward 6 representative and administer the Oath of Office. (Pursuant to SAMC Sec. 2­326(a), requires five affirmative votes.) 9.Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 Department(s): City Clerk’s Office Recommended Action: 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. 10.Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long­Term Solutions to Short­Term Rentals and City’s Response to the Findings and Recommendations Department(s): Planning and Building Agency Recommended Action: Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long­ term solutions to short­term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. 11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, and Board­Up Services for the Planning and Building Agency (Specification No. 25­025) (Non­General Fund) Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 8 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality ofLife Team for Outstanding Contributions to the Community2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanorand Vida Ramos for their Exceptional Athletic AccomplishmentsSTAFF PRESENTATIONS3.Sister City Sahuayo PresentationCLOSED SESSION REPORT – The City Attorney will report on any action(s) from ClosedSession.PUBLIC COMMENTS – Public comments will be held during the beginning of the meetingfor ALL comments on agenda and non­agenda items.CONSENT CALENDARRECOMMENDED ACTION:  Approve staff recommendations on the followingConsent Calendar Items: 4 through 19 and waive reading of all resolutionsand ordinances. 4.Excused AbsencesDepartment(s): City Clerk’s OfficeRecommended Action: Excuse the absent members.5.Minutes from the Regular Meeting of July 15, 2025Department(s): City Clerk’s OfficeRecommended Action: Approve minutes.6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the MayoralRepresentative to the Personnel Board for a Partial Term Expiring December 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Adrian Anguiano to the Personnel Board as themayoral representative and administer the Oath of Office.7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6Representative to the Arts and Culture Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Victorino Bermejo to the Arts and CultureCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6Representative to the Historic Resources Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Dylan Almendral to the Historic ResourcesCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)9.Receive and File Boards and Commissions Biannual Attendance Report for JanuaryThrough June 2025Department(s): City Clerk’s OfficeRecommended Action: 1. Receive and file Boards and Commissions BiannualAttendance Report.2. Provide direction to staff, if/as needed.10.Orange County Grand Jury’s Investigative Report, Findings, and RecommendationsRegarding Long­Term Solutions to Short­Term Rentals and City’s Response to theFindings and RecommendationsDepartment(s): Planning and Building AgencyRecommended Action: Receive and file the Orange County Grand Jury’sinvestigative report, findings, and recommendations regarding long­ term solutions toshort­term rentals and authorize the City Manager to deliver the city’s response to thefindings and recommendations to the presiding judge of the Superior Court.11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services,Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental &Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, andBoard­Up Services for the Planning and Building Agency (Specification No. 25­025)(Non­General Fund)Department(s): Planning and Building AgencyRecommended Action: Authorize the City Manager to execute agreements withSLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., QualitySprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & EngineeringServices for citywide on­call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewal options (Core Agreement No. A­2025­XXX). 12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25­040) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions (Agreement No. A­2025­XXX). 13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25­020) (General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one­year extensions (Agreement No. A­2025­XXX). 14.Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC Department(s): Human Resources Recommended Action: Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add­on service of web­based training content at an annual rate of $42,064.  15.Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund) Department(s): Human Resources Recommended Action: 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 9 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality ofLife Team for Outstanding Contributions to the Community2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanorand Vida Ramos for their Exceptional Athletic AccomplishmentsSTAFF PRESENTATIONS3.Sister City Sahuayo PresentationCLOSED SESSION REPORT – The City Attorney will report on any action(s) from ClosedSession.PUBLIC COMMENTS – Public comments will be held during the beginning of the meetingfor ALL comments on agenda and non­agenda items.CONSENT CALENDARRECOMMENDED ACTION:  Approve staff recommendations on the followingConsent Calendar Items: 4 through 19 and waive reading of all resolutionsand ordinances. 4.Excused AbsencesDepartment(s): City Clerk’s OfficeRecommended Action: Excuse the absent members.5.Minutes from the Regular Meeting of July 15, 2025Department(s): City Clerk’s OfficeRecommended Action: Approve minutes.6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the MayoralRepresentative to the Personnel Board for a Partial Term Expiring December 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Adrian Anguiano to the Personnel Board as themayoral representative and administer the Oath of Office.7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6Representative to the Arts and Culture Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Victorino Bermejo to the Arts and CultureCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6Representative to the Historic Resources Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Dylan Almendral to the Historic ResourcesCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)9.Receive and File Boards and Commissions Biannual Attendance Report for JanuaryThrough June 2025Department(s): City Clerk’s OfficeRecommended Action: 1. Receive and file Boards and Commissions BiannualAttendance Report.2. Provide direction to staff, if/as needed.10.Orange County Grand Jury’s Investigative Report, Findings, and RecommendationsRegarding Long­Term Solutions to Short­Term Rentals and City’s Response to theFindings and RecommendationsDepartment(s): Planning and Building AgencyRecommended Action: Receive and file the Orange County Grand Jury’sinvestigative report, findings, and recommendations regarding long­ term solutions toshort­term rentals and authorize the City Manager to deliver the city’s response to thefindings and recommendations to the presiding judge of the Superior Court.11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services,Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental &Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, andBoard­Up Services for the Planning and Building Agency (Specification No. 25­025)(Non­General Fund)Department(s): Planning and Building AgencyRecommended Action: Authorize the City Manager to execute agreements withSLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., QualitySprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & EngineeringServices for citywide on­call trash, weeds, rubbish, sanitation abatement and boardup services in an aggregate amount not to exceed $450,000 for a term beginningAugust 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewaloptions (Core Agreement No. A­2025­XXX).12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No.25­040) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withBC Services, Inc. to provide collection agency services for a term beginning August 5,2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions(Agreement No. A­2025­XXX).13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide BudgetManagement Software (Specification No. 25­020) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withEuna Solutions, Inc. for the maintenance and support of Citywide budget managementsoftware in an amount not to exceed $585,565, for a term beginning August 15, 2025and expiring August 14, 2028, with provisions for two (2), one­year extensions(Agreement No. A­2025­XXX).14.Authorize Funding for One (1) Additional Year for a Learning Management SystemAgreement with Meridian Knowledge Solutions, LLCDepartment(s): Human ResourcesRecommended Action: Authorize funding at reduced subscription fees for one (1)additional year for the agreement with Meridian Knowledge Solutions, LLC, for theLearning Management System (“LMS”) subscription at an annual rate of $30,362, andthe add­on service of web­based training content at an annual rate of $42,064. 15.Approve Renewal of Citywide Insurance Program and Policies Through IndependentCities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an AppropriationAdjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, andRegulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund)Department(s): Human ResourcesRecommended Action: 1. Authorize the City Manager to approve payment ofinsurance premiums and associated programs to ICRMA in an amount not to exceed$9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026including but not limited to:a. Excess Liability Programb. Excess Workers’ Compensation Programc. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2.   Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3.   Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000. 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002­50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051­64010). (Requires five affirmative votes) 16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23­132) (Non­General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­ year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). 17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 10 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality ofLife Team for Outstanding Contributions to the Community2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanorand Vida Ramos for their Exceptional Athletic AccomplishmentsSTAFF PRESENTATIONS3.Sister City Sahuayo PresentationCLOSED SESSION REPORT – The City Attorney will report on any action(s) from ClosedSession.PUBLIC COMMENTS – Public comments will be held during the beginning of the meetingfor ALL comments on agenda and non­agenda items.CONSENT CALENDARRECOMMENDED ACTION:  Approve staff recommendations on the followingConsent Calendar Items: 4 through 19 and waive reading of all resolutionsand ordinances. 4.Excused AbsencesDepartment(s): City Clerk’s OfficeRecommended Action: Excuse the absent members.5.Minutes from the Regular Meeting of July 15, 2025Department(s): City Clerk’s OfficeRecommended Action: Approve minutes.6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the MayoralRepresentative to the Personnel Board for a Partial Term Expiring December 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Adrian Anguiano to the Personnel Board as themayoral representative and administer the Oath of Office.7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6Representative to the Arts and Culture Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Victorino Bermejo to the Arts and CultureCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6Representative to the Historic Resources Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Dylan Almendral to the Historic ResourcesCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)9.Receive and File Boards and Commissions Biannual Attendance Report for JanuaryThrough June 2025Department(s): City Clerk’s OfficeRecommended Action: 1. Receive and file Boards and Commissions BiannualAttendance Report.2. Provide direction to staff, if/as needed.10.Orange County Grand Jury’s Investigative Report, Findings, and RecommendationsRegarding Long­Term Solutions to Short­Term Rentals and City’s Response to theFindings and RecommendationsDepartment(s): Planning and Building AgencyRecommended Action: Receive and file the Orange County Grand Jury’sinvestigative report, findings, and recommendations regarding long­ term solutions toshort­term rentals and authorize the City Manager to deliver the city’s response to thefindings and recommendations to the presiding judge of the Superior Court.11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services,Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental &Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, andBoard­Up Services for the Planning and Building Agency (Specification No. 25­025)(Non­General Fund)Department(s): Planning and Building AgencyRecommended Action: Authorize the City Manager to execute agreements withSLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., QualitySprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & EngineeringServices for citywide on­call trash, weeds, rubbish, sanitation abatement and boardup services in an aggregate amount not to exceed $450,000 for a term beginningAugust 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewaloptions (Core Agreement No. A­2025­XXX).12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No.25­040) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withBC Services, Inc. to provide collection agency services for a term beginning August 5,2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions(Agreement No. A­2025­XXX).13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide BudgetManagement Software (Specification No. 25­020) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withEuna Solutions, Inc. for the maintenance and support of Citywide budget managementsoftware in an amount not to exceed $585,565, for a term beginning August 15, 2025and expiring August 14, 2028, with provisions for two (2), one­year extensions(Agreement No. A­2025­XXX).14.Authorize Funding for One (1) Additional Year for a Learning Management SystemAgreement with Meridian Knowledge Solutions, LLCDepartment(s): Human ResourcesRecommended Action: Authorize funding at reduced subscription fees for one (1)additional year for the agreement with Meridian Knowledge Solutions, LLC, for theLearning Management System (“LMS”) subscription at an annual rate of $30,362, andthe add­on service of web­based training content at an annual rate of $42,064. 15.Approve Renewal of Citywide Insurance Program and Policies Through IndependentCities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an AppropriationAdjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, andRegulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund)Department(s): Human ResourcesRecommended Action: 1. Authorize the City Manager to approve payment ofinsurance premiums and associated programs to ICRMA in an amount not to exceed$9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026including but not limited to:a. Excess Liability Programb. Excess Workers’ Compensation Programc. Auto Physical Damage Programd. Property and Equipment Programe. Crime Programf. Cyber Programg. Associated Programs2.   Authorize the City Manager to approve payment of insurance premiums to ArthurJ. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages ofCity’s assets from July 1, 2025 to June 30, 2026 including but not limited to:a. General Liability Buffer Programb. Workers’ Compensation Buffer Programc. Earth Movement & Flood and Difference in Coverage (DIC) Programd. Terrorism Insurance Programe. Underground Storage Tank and Environmental Program3.   Authorize the City Manager to approve the City’s obligation to pay the State ofCalifornia Department of Industrial Relations (DIR) estimated assessment in theamount not to exceed $500,000.4. Approve an Appropriation Adjustment of $1,345,359 in Liability and PropertyInsurance Revenue to utilize the fund balance through the Prior Year Carryforwardrevenue account (No. 08009002­50001) and appropriate spending of the originaladopted budget in the same amount from the Liability & Property insurance account(No. 08009051­64010). (Requires five affirmative votes)16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for EnterpriseResource Planning (ERP) System Software and Implementation Services(Specification No. 23­132) (Non­General Fund)Department(s): Information TechnologyRecommended Action: 1. Approve agreement with Graviton Consulting Services,Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­year term beginning September 1, 2025, with seven optional one­year renewals, in anaggregate amount not to exceed $5,026,843; and authorize the City Manager, or theirdesignee, to execute future ordering documents as necessary, provided the total costdoes not exceed the approved aggregate amount (Agreement No. A­2025­XXX).2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERPimplementation services, in an amount not to exceed $4,798,915, for a 35­month termbeginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX).3. Approve agreement with Oracle America, Inc. for Public Sector Oracle CloudServices, to govern the terms and conditions of the Oracle Cloud ERP services(Agreement No. A­2025­XXX).17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the Cityof Orange, and Construction Contract for the Main Street Rehabilitation Project fromMemory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos.20­6959, 20­6960) (Non­General Fund) Department(s): Public Works Agency Recommended Action: 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002­57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660­66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes) 2. Approve an amendment to the Fiscal Year 2025­2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959, 20­6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­ 6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER­2025­58 was filed for Project No. 20­6959. 18.Master Reimbursement Agreement with Orange County Sanitation District (Non­ General Fund) Department(s): Public Works Agency Recommended Action: Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A­2025­XXX). 19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) Department(s): Finance and Management Services Recommended Action: 1. Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 11 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality ofLife Team for Outstanding Contributions to the Community2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanorand Vida Ramos for their Exceptional Athletic AccomplishmentsSTAFF PRESENTATIONS3.Sister City Sahuayo PresentationCLOSED SESSION REPORT – The City Attorney will report on any action(s) from ClosedSession.PUBLIC COMMENTS – Public comments will be held during the beginning of the meetingfor ALL comments on agenda and non­agenda items.CONSENT CALENDARRECOMMENDED ACTION:  Approve staff recommendations on the followingConsent Calendar Items: 4 through 19 and waive reading of all resolutionsand ordinances. 4.Excused AbsencesDepartment(s): City Clerk’s OfficeRecommended Action: Excuse the absent members.5.Minutes from the Regular Meeting of July 15, 2025Department(s): City Clerk’s OfficeRecommended Action: Approve minutes.6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the MayoralRepresentative to the Personnel Board for a Partial Term Expiring December 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Adrian Anguiano to the Personnel Board as themayoral representative and administer the Oath of Office.7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6Representative to the Arts and Culture Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Victorino Bermejo to the Arts and CultureCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6Representative to the Historic Resources Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Dylan Almendral to the Historic ResourcesCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)9.Receive and File Boards and Commissions Biannual Attendance Report for JanuaryThrough June 2025Department(s): City Clerk’s OfficeRecommended Action: 1. Receive and file Boards and Commissions BiannualAttendance Report.2. Provide direction to staff, if/as needed.10.Orange County Grand Jury’s Investigative Report, Findings, and RecommendationsRegarding Long­Term Solutions to Short­Term Rentals and City’s Response to theFindings and RecommendationsDepartment(s): Planning and Building AgencyRecommended Action: Receive and file the Orange County Grand Jury’sinvestigative report, findings, and recommendations regarding long­ term solutions toshort­term rentals and authorize the City Manager to deliver the city’s response to thefindings and recommendations to the presiding judge of the Superior Court.11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services,Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental &Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, andBoard­Up Services for the Planning and Building Agency (Specification No. 25­025)(Non­General Fund)Department(s): Planning and Building AgencyRecommended Action: Authorize the City Manager to execute agreements withSLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., QualitySprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & EngineeringServices for citywide on­call trash, weeds, rubbish, sanitation abatement and boardup services in an aggregate amount not to exceed $450,000 for a term beginningAugust 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewaloptions (Core Agreement No. A­2025­XXX).12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No.25­040) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withBC Services, Inc. to provide collection agency services for a term beginning August 5,2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions(Agreement No. A­2025­XXX).13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide BudgetManagement Software (Specification No. 25­020) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withEuna Solutions, Inc. for the maintenance and support of Citywide budget managementsoftware in an amount not to exceed $585,565, for a term beginning August 15, 2025and expiring August 14, 2028, with provisions for two (2), one­year extensions(Agreement No. A­2025­XXX).14.Authorize Funding for One (1) Additional Year for a Learning Management SystemAgreement with Meridian Knowledge Solutions, LLCDepartment(s): Human ResourcesRecommended Action: Authorize funding at reduced subscription fees for one (1)additional year for the agreement with Meridian Knowledge Solutions, LLC, for theLearning Management System (“LMS”) subscription at an annual rate of $30,362, andthe add­on service of web­based training content at an annual rate of $42,064. 15.Approve Renewal of Citywide Insurance Program and Policies Through IndependentCities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an AppropriationAdjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, andRegulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund)Department(s): Human ResourcesRecommended Action: 1. Authorize the City Manager to approve payment ofinsurance premiums and associated programs to ICRMA in an amount not to exceed$9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026including but not limited to:a. Excess Liability Programb. Excess Workers’ Compensation Programc. Auto Physical Damage Programd. Property and Equipment Programe. Crime Programf. Cyber Programg. Associated Programs2.   Authorize the City Manager to approve payment of insurance premiums to ArthurJ. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages ofCity’s assets from July 1, 2025 to June 30, 2026 including but not limited to:a. General Liability Buffer Programb. Workers’ Compensation Buffer Programc. Earth Movement & Flood and Difference in Coverage (DIC) Programd. Terrorism Insurance Programe. Underground Storage Tank and Environmental Program3.   Authorize the City Manager to approve the City’s obligation to pay the State ofCalifornia Department of Industrial Relations (DIR) estimated assessment in theamount not to exceed $500,000.4. Approve an Appropriation Adjustment of $1,345,359 in Liability and PropertyInsurance Revenue to utilize the fund balance through the Prior Year Carryforwardrevenue account (No. 08009002­50001) and appropriate spending of the originaladopted budget in the same amount from the Liability & Property insurance account(No. 08009051­64010). (Requires five affirmative votes)16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for EnterpriseResource Planning (ERP) System Software and Implementation Services(Specification No. 23­132) (Non­General Fund)Department(s): Information TechnologyRecommended Action: 1. Approve agreement with Graviton Consulting Services,Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­year term beginning September 1, 2025, with seven optional one­year renewals, in anaggregate amount not to exceed $5,026,843; and authorize the City Manager, or theirdesignee, to execute future ordering documents as necessary, provided the total costdoes not exceed the approved aggregate amount (Agreement No. A­2025­XXX).2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERPimplementation services, in an amount not to exceed $4,798,915, for a 35­month termbeginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX).3. Approve agreement with Oracle America, Inc. for Public Sector Oracle CloudServices, to govern the terms and conditions of the Oracle Cloud ERP services(Agreement No. A­2025­XXX).17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the Cityof Orange, and Construction Contract for the Main Street Rehabilitation Project fromMemory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos.20­6959, 20­6960) (Non­General Fund)Department(s): Public Works AgencyRecommended Action: 1. Approve an appropriation adjustment recognizing$104,670 in cost reimbursements from the City of Orange into the Select StreetConstruction, Expense Reimbursement revenue account (No. 05917002­57000), andappropriate the same amount to the Select Street Construction, Improvements OtherThan Buildings expenditure account (No. 05917660­66220) for the Main StreetRehabilitation Project. (Requires five affirmative votes)2. Approve an amendment to the Fiscal Year 2025­2026 Capital ImprovementProgram to include an additional $104,670 in construction funds for the Main StreetRehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959,20­6960)3. Authorize the City Manager to execute a Cooperative Cost ReimbursementAgreement with the City of Orange for improvements on Main Street within the Orangejurisdiction from Memory Lane to North City Limits.4. Award a construction contract to All American Asphalt, the lowest responsiblebidder, in accordance with the base bid in the amount of $792,573, subject to changeorders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­6960), for a term beginning August 5, 2025 and ending upon project completion.5. Approve the Project Cost Analysis for a total estimated construction delivery cost of$990,716, which includes $792,573 for the construction contract; $118,885 forcontract administration, inspection, and testing; and $79,258 in project contingencyfunds for unanticipated or unforeseen work.6. Determine that, pursuant to the California Environmental Quality Act, therecommended actions are exempt from further review. Categorical ExemptionEnvironmental Review No. ER­2025­58 was filed for Project No. 20­6959.18.Master Reimbursement Agreement with Orange County Sanitation District (Non­General Fund)Department(s): Public Works AgencyRecommended Action: Approve a Master Reimbursement Agreement with OrangeCounty Sanitation District and authorize the City Manager to enter into subsequentProject Specific Supplemental Agreements as needed for the adjustment of OCSanitation’s manhole frame and covers as part of City’s Capital Improvement Projects(Agreement No. A­2025­XXX).19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank,N.A. (General Fund)Department(s): Finance and Management ServicesRecommended Action: 1. Adopt a Resolution designating J.P. Morgan ChaseBank, N.A. as the official depository for the City of Santa Ana for two (2) additionalyears commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2. Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A­2025­XXX). **END OF CONSENT CALENDAR** BUSINESS CALENDAR 20.Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly Department(s): City Clerk’s Office Recommended Action: Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. **END OF BUSINESS CALENDAR** CITY MANAGER COMMENTS COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. 1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta, GA 2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GA July 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event, Sahuayo, Michoacán 3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School Executive Education, Cambridge, MA 4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event, Sahuayo, Michoacán ADJOURNMENT – Adjourn the City Council meeting. In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 12 8/5/2025   City Council Meeting PacketAugust 5, 2025CLOSED SESSION MEETING – 4:00 PMREGULAR OPEN MEETING – 5:30 PM (Immediately following the Closed Session Meeting)CITY COUNCIL CHAMBER22 Civic Center Plaza Santa Ana, CA 92701Valerie AmezcuaMayorThai Viet PhanCouncilmember – Ward 1 Benjamin VazquezMayor Pro Tem ­ Ward 2Jessie LopezCouncilmember ­ Ward 3 Phil BacerraCouncilmember ­ Ward 4Johnathan Ryan HernandezCouncilmember ­ Ward 5 David PenalozaCouncilmember ­ Ward 6Mayor and Council telephone: 714­647­6900Agenda item inquiries: 714­647­6520Sonia R. CarvalhoCity Attorney Alvaro NuñezCity Manager Jennifer L. HallCity ClerkIn compliance with the Americans with Disabilities Act (ADA), if you need special assistance to participate in this Meeting,contact Michael Ortiz, City ADA Program Coordinator, at (714) 647­5624. Notification 48 hours prior to the Meeting will enablethe City to make reasonable arrangements to assure accessibility to this meeting. The City Council agenda and supportingdocumentation can be found on the City’s website – www.santa­ana.org/agendas­and­minutes.CITY VISION AND CODE OF ETHICSThe City of Santa Ana is committed to achieving a shared vision for the organization and itscommunity. The Vision, Mission and Guiding Principles (Values) are the result of a thoughtfuland inclusive process designed to set the City and organization on a course that meets thechallenges of today and tomorrow, as follows:Vision ­ The dynamic center of Orange County which is acclaimed for our: Investment inyouth • Safe and healthy community • Neighborhood pride • Thriving economic climate •Enriched and diverse culture • Quality government servicesMission ­ To deliver efficient public services in partnership with our community which ensurespublic safety, a prosperous economic environment, opportunities for our youth, and a highquality of life for residents.Guiding Principles ­ Collaboration • Efficiency • Equity • Excellence • Fiscal Responsibility •Innovation • TransparencyCode of Ethics and Conduct ­ At the Special Municipal Election held on February 5, 2008,voters approved an amendment to the City Charter which established the Code of Ethics andConduct for elected officials and members of appointed boards, commissions, andcommittees to assure public confidence. The following are the core values expressed: •Integrity • Honesty • Responsibility • Fairness • Accountability • Respect • EfficiencyMembers of the public may attend the City Council meeting in­person or join via Zoom. As acourtesy to the public, the City Council meeting will occur live via teleconference Zoomwebinar. You may view the meeting from your computer, tablet, or smart phone via YouTubeLiveStream at https://www.youtube.com/cityofsantaanavideos/ or on CTV3, available onSpectrum channel 3.PUBLIC COMMENTS – Members of the public who wish to address the City Council onclosed session items, items on the regular agenda, or on matters which are not on theagenda but are within the subject matter jurisdiction of the City Council, may do so by one ofthe following ways:MAILING OPTION written communications – Public comments may be mailed to:Office of the City Clerk, 20 Civic Center Plaza M­30, Santa Ana, CA 92701. All writtencommunications received via mail two (2) hours before the scheduled start of themeeting will be distributed to the City Council and imaged into the City’s documentarchive system which is available for public review.SENDING E­MAIL OPTION – Public comments may be sent via email to the CityClerk’s office at eComment@santa­ana.org. Please note the agenda item you arecommenting on in the subject line of the email. All emails received two (2) hours beforethe scheduled start of the meeting will be distributed to the City Council and imagedinto the City’s document archive system which is available for public review.LIVE VIRTUAL OPTION – As a courtesy, members of the public may provide livecomments during the meeting by Zoom or Conference Call. To join by Zoom click on ortype the following address into your web browserhttps://us02web.zoom.us/j/315965149. To join the Conference Call: Dial (669) 900­9128 and enter MEETING ID: 315 965 149#. You will be prompted by the City Clerkwhen it is time for a: i) closed session item, ii) agenda/general comments, iii) specialagenda item, or iv) for Housing Authority item. You may request to speak by dialing *9from your phone or you may virtually raise your hand from Zoom. After the Clerkconfirms the last three digits of the caller’s phone number or Zoom ID and unmutesthem, the caller must press *6 or microphone icon to speak. Callers are encouraged,but not required, to identify themselves by name. Each caller will be provided three (3)minutes to speak, unless due to the number of speakers wanting to speak a decision ismade to provide a different amount of time to speak.IN­PERSON OPTION ­ Members of the public can provide in­person comments at thepodium in the Council Chamber. The Council Chamber will have seating available formembers of the public to attend the meeting in­person. Public comments are limited tothree (3) minutes per speaker, unless a different time is announced by the presidingchair. Speakers who wish to address the Council must do so by submitting a“Request to Speak” card by 4:00 p.m. for Closed Session items and by 5:45 p.m.for all other designated public comment periods as listed below. Cards will not beaccepted after the Public Comment Session begins without the permission of thepresiding chair.The following designated public comment periods are:1. LIVE PUBLIC COMMENTS ON CLOSED SESSION ITEMS – You can provide livecomments on closed session items by joining Zoom or the Conference Call as described inthe LIVE or IN­PERSON PUBLIC COMMENTS OPTION above. Speaker queue will openat 3:30 p.m. YOU MUST JOIN ZOOM OR THE CONFERENCE CALL and raise your handBY 4:00 p.m. Speakers who are not in the speaker queue with their hand raised by 4:00 p.m.will not be permitted to speak.  2. LIVE PUBLIC COMMENTS ON REGULAR AGENDA ITEMS AND NON­AGENDAITEMS (GENERAL PUBLIC COMMENT) – You can provide comments by joining Zoom orthe Conference Call as described in the LIVE or IN­PERSON PUBLIC COMMENTSOPTION above. Speaker queue will open at 3:30 p.m. YOU MUST JOIN ZOOM OR THECONFERENCE CALL and raise your hand PRIOR TO 5:45 p.m. Speakers who are not inthe speaker queue with their hand raised by 5:45 p.m. will not be permitted to speak.TRANSLATION SERVICES ­ Spanish interpreting services are provided at CityCouncil meetings. Simultaneous Spanish interpretation is provided through the useof headsets and consecutive interpretation (Spanish­to­English) in addition to thosewishing to address the City Council at the podium. La ciudad provee servicios de interpretación al español en las juntas del Consejo. La interpretación simultánea al español se ofrece por medio del uso de audífonos yla interpretación consecutiva (español a inglés) también está disponible paracualquiera que desee dirigirse al consejo municipal en el podio.About the AgendaTo download or view the attachments (staff report and other supporting documentation) foreach agenda item, you must select the agenda item to see the attachments to either open ina new link (the eyeball ) or download a pdf (the cloud symbol with the down arrow ).CLOSED SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLADDITIONS\DELETIONS TO CLOSED SESSIONPUBLIC COMMENTS – Members of the public may address the City Council on ClosedSession items.RECESS – City Council will recess to Closed Session for the purpose of conducting regularCity business.CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certainmatters without members of the public present. The City Council finds, based on advice fromthe City Attorney, that discussion in open session of the following matters will prejudice theposition of the City in existing and anticipated litigation:1.LIABILITY CLAIM pursuant to Government Code Section 54956.95:A. Claimant: William Thielman [Workers’ Compensation Claim]B. Claimant: David Lampman [Workers’ Compensation Claim]2.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Peter BrownEmployee Organizations:Service Employees International Union, Full­Time Employees Unit (SEIU­FT)Service Employees International Union, Part­Time Non­Civil Service EmployeesUnit (SEIU­PTNCS)3.CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section54957.6(a):Agency Negotiator: Lori Schnaider, Executive Director of Human ResourcesEmployee Organizations:Confidential Association of Santa Ana (CASA)Santa Ana Middle Management / Administrative Management Association(SAMA)Santa Ana Police Management Association (PMA)RECONVENE – City Council will reconvene to continue regular City business.CITY COUNCIL REGULAR OPEN SESSIONCALL TO ORDERATTENDANCE Council Members Phil BacerraJohnathan Ryan HernandezJessie LopezDavid PenalozaThai Viet PhanMayor  Pro Tem Benjamin VazquezMayorValerie AmezcuaCity Manager Alvaro NuñezCity Attorney Sonia R. CarvalhoCity Clerk Jennifer L. HallROLL CALLPLEDGE OF ALLEGIANCE Mayor AmezcuaWORDS OF INSPIRATION Police Chaplain Bob BarnettADDITIONS\DELETIONS TO THE AGENDACEREMONIAL PRESENTATIONS1.Certificates of Recognition presented by Mayor Amezcua recognizing the Quality ofLife Team for Outstanding Contributions to the Community2.Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Eleanorand Vida Ramos for their Exceptional Athletic AccomplishmentsSTAFF PRESENTATIONS3.Sister City Sahuayo PresentationCLOSED SESSION REPORT – The City Attorney will report on any action(s) from ClosedSession.PUBLIC COMMENTS – Public comments will be held during the beginning of the meetingfor ALL comments on agenda and non­agenda items.CONSENT CALENDARRECOMMENDED ACTION:  Approve staff recommendations on the followingConsent Calendar Items: 4 through 19 and waive reading of all resolutionsand ordinances. 4.Excused AbsencesDepartment(s): City Clerk’s OfficeRecommended Action: Excuse the absent members.5.Minutes from the Regular Meeting of July 15, 2025Department(s): City Clerk’s OfficeRecommended Action: Approve minutes.6.Appoint Adrian Anguiano Nominated by Mayor Amezcua as the MayoralRepresentative to the Personnel Board for a Partial Term Expiring December 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Adrian Anguiano to the Personnel Board as themayoral representative and administer the Oath of Office.7.Appoint Victorino Bermejo Nominated by Councilmember Penaloza as the Ward 6Representative to the Arts and Culture Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Victorino Bermejo to the Arts and CultureCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)8.Appoint Dylan Almendral Nominated by Councilmember Penaloza as the Ward 6Representative to the Historic Resources Commission for a Partial Term ExpiringDecember 8, 2026Department(s): City Clerk’s OfficeRecommended Action: Appoint Dylan Almendral to the Historic ResourcesCommission as the Ward 6 representative and administer the Oath of Office. (Pursuantto SAMC Sec. 2­326(a), requires five affirmative votes.)9.Receive and File Boards and Commissions Biannual Attendance Report for JanuaryThrough June 2025Department(s): City Clerk’s OfficeRecommended Action: 1. Receive and file Boards and Commissions BiannualAttendance Report.2. Provide direction to staff, if/as needed.10.Orange County Grand Jury’s Investigative Report, Findings, and RecommendationsRegarding Long­Term Solutions to Short­Term Rentals and City’s Response to theFindings and RecommendationsDepartment(s): Planning and Building AgencyRecommended Action: Receive and file the Orange County Grand Jury’sinvestigative report, findings, and recommendations regarding long­ term solutions toshort­term rentals and authorize the City Manager to deliver the city’s response to thefindings and recommendations to the presiding judge of the Superior Court.11.Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services,Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental &Engineering Services for On­Call Trash, Weed, Rubbish, Sanitation Abatement, andBoard­Up Services for the Planning and Building Agency (Specification No. 25­025)(Non­General Fund)Department(s): Planning and Building AgencyRecommended Action: Authorize the City Manager to execute agreements withSLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., QualitySprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & EngineeringServices for citywide on­call trash, weeds, rubbish, sanitation abatement and boardup services in an aggregate amount not to exceed $450,000 for a term beginningAugust 5, 2025 and expiring August 4, 2028, with provisions for two, one­year renewaloptions (Core Agreement No. A­2025­XXX).12.Agreement with BC Services, Inc. for Collection Agency Services (Specification No.25­040) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withBC Services, Inc. to provide collection agency services for a term beginning August 5,2025 and expiring August 4, 2028, with provisions for two (2) 1­year extensions(Agreement No. A­2025­XXX).13.Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide BudgetManagement Software (Specification No. 25­020) (General Fund)Department(s): Finance and Management ServicesRecommended Action: Authorize the City Manager to execute an agreement withEuna Solutions, Inc. for the maintenance and support of Citywide budget managementsoftware in an amount not to exceed $585,565, for a term beginning August 15, 2025and expiring August 14, 2028, with provisions for two (2), one­year extensions(Agreement No. A­2025­XXX).14.Authorize Funding for One (1) Additional Year for a Learning Management SystemAgreement with Meridian Knowledge Solutions, LLCDepartment(s): Human ResourcesRecommended Action: Authorize funding at reduced subscription fees for one (1)additional year for the agreement with Meridian Knowledge Solutions, LLC, for theLearning Management System (“LMS”) subscription at an annual rate of $30,362, andthe add­on service of web­based training content at an annual rate of $42,064. 15.Approve Renewal of Citywide Insurance Program and Policies Through IndependentCities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an AppropriationAdjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, andRegulatory Fees for Total Payments Not to Exceed $13,521,649 (Non­General Fund)Department(s): Human ResourcesRecommended Action: 1. Authorize the City Manager to approve payment ofinsurance premiums and associated programs to ICRMA in an amount not to exceed$9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026including but not limited to:a. Excess Liability Programb. Excess Workers’ Compensation Programc. Auto Physical Damage Programd. Property and Equipment Programe. Crime Programf. Cyber Programg. Associated Programs2.   Authorize the City Manager to approve payment of insurance premiums to ArthurJ. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages ofCity’s assets from July 1, 2025 to June 30, 2026 including but not limited to:a. General Liability Buffer Programb. Workers’ Compensation Buffer Programc. Earth Movement & Flood and Difference in Coverage (DIC) Programd. Terrorism Insurance Programe. Underground Storage Tank and Environmental Program3.   Authorize the City Manager to approve the City’s obligation to pay the State ofCalifornia Department of Industrial Relations (DIR) estimated assessment in theamount not to exceed $500,000.4. Approve an Appropriation Adjustment of $1,345,359 in Liability and PropertyInsurance Revenue to utilize the fund balance through the Prior Year Carryforwardrevenue account (No. 08009002­50001) and appropriate spending of the originaladopted budget in the same amount from the Liability & Property insurance account(No. 08009051­64010). (Requires five affirmative votes)16.Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for EnterpriseResource Planning (ERP) System Software and Implementation Services(Specification No. 23­132) (Non­General Fund)Department(s): Information TechnologyRecommended Action: 1. Approve agreement with Graviton Consulting Services,Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­year term beginning September 1, 2025, with seven optional one­year renewals, in anaggregate amount not to exceed $5,026,843; and authorize the City Manager, or theirdesignee, to execute future ordering documents as necessary, provided the total costdoes not exceed the approved aggregate amount (Agreement No. A­2025­XXX).2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERPimplementation services, in an amount not to exceed $4,798,915, for a 35­month termbeginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­2025­XXX).3. Approve agreement with Oracle America, Inc. for Public Sector Oracle CloudServices, to govern the terms and conditions of the Oracle Cloud ERP services(Agreement No. A­2025­XXX).17.Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the Cityof Orange, and Construction Contract for the Main Street Rehabilitation Project fromMemory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos.20­6959, 20­6960) (Non­General Fund)Department(s): Public Works AgencyRecommended Action: 1. Approve an appropriation adjustment recognizing$104,670 in cost reimbursements from the City of Orange into the Select StreetConstruction, Expense Reimbursement revenue account (No. 05917002­57000), andappropriate the same amount to the Select Street Construction, Improvements OtherThan Buildings expenditure account (No. 05917660­66220) for the Main StreetRehabilitation Project. (Requires five affirmative votes)2. Approve an amendment to the Fiscal Year 2025­2026 Capital ImprovementProgram to include an additional $104,670 in construction funds for the Main StreetRehabilitation Project from Memory Lane to North City Limits Project (No. 20­6959,20­6960)3. Authorize the City Manager to execute a Cooperative Cost ReimbursementAgreement with the City of Orange for improvements on Main Street within the Orangejurisdiction from Memory Lane to North City Limits.4. Award a construction contract to All American Asphalt, the lowest responsiblebidder, in accordance with the base bid in the amount of $792,573, subject to changeorders, for the construction of the Main Street Rehabilitation Project (No. 20­6959, 20­6960), for a term beginning August 5, 2025 and ending upon project completion.5. Approve the Project Cost Analysis for a total estimated construction delivery cost of$990,716, which includes $792,573 for the construction contract; $118,885 forcontract administration, inspection, and testing; and $79,258 in project contingencyfunds for unanticipated or unforeseen work.6. Determine that, pursuant to the California Environmental Quality Act, therecommended actions are exempt from further review. Categorical ExemptionEnvironmental Review No. ER­2025­58 was filed for Project No. 20­6959.18.Master Reimbursement Agreement with Orange County Sanitation District (Non­General Fund)Department(s): Public Works AgencyRecommended Action: Approve a Master Reimbursement Agreement with OrangeCounty Sanitation District and authorize the City Manager to enter into subsequentProject Specific Supplemental Agreements as needed for the adjustment of OCSanitation’s manhole frame and covers as part of City’s Capital Improvement Projects(Agreement No. A­2025­XXX).19.Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank,N.A. (General Fund)Department(s): Finance and Management ServicesRecommended Action: 1. Adopt a Resolution designating J.P. Morgan ChaseBank, N.A. as the official depository for the City of Santa Ana for two (2) additionalyears commencing January 1, 2027 through December 31, 2028.RESOLUTION NO. 2025­XXX entitled A RESOLUTION OF THE CITY COUNCIL OFTHE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., ASTHE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONALYEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIESAUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND2. Authorize the City Manager to execute a second amendment to agreement with J.P.Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and relatedservices in the amount of $225,000, for a total agreement amount not to exceed$787,500 (Agreement No. A­2025­XXX).**END OF CONSENT CALENDAR**BUSINESS CALENDAR20.Designate a Voting Delegate and up to Two Alternates for League of California Cities(Cal Cities) 2025 Annual Conference General AssemblyDepartment(s): City Clerk’s OfficeRecommended Action: Designate a voting delegate and up to two alternates for theCal Cities Annual Conference General Assembly on Friday, October 10, 2025.**END OF BUSINESS CALENDAR**CITY MANAGER COMMENTSCOUNCIL COMMENTSAB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time formembers of the Council to provide a brief oral report on attendance of any regional board orcommission meeting or any conference, meeting or event attended.1.July 21­25, 2025 Councilmember Bacerra – 2  Annual AAPI LEAD Summit, Atlanta,GA2.July 22­25, 2025 Councilmember Hernandez – 2025 NALEO Conference, Atlanta, GAJuly 25­29, 2025 Councilmember Hernandez – Sister City Partnership Event,Sahuayo, Michoacán3.July 6­26, 2025 Councilmember Lopez – Harvard Kennedy School ExecutiveEducation, Cambridge, MA4.July 24­29, 2025 Councilmember Phan – Sister City Partnership Event,Sahuayo, MichoacánADJOURNMENT – Adjourn the City Council meeting.In Memory of Detective Joshua Kelley­Eklund Detective Victor Lemus Detective William Osborn Future Items 1. A­Frame Sign Ordinance (Public Hearing) 2. Group/Sober Living Homes Ordinance (Public Hearing) 3. Citywide Zoning Code Update (Study Session) POSTING STATEMENT: On July 29, 2025, a true and correct copy of this agenda was posted at the entrance to City Hall, 20 Civic Center Plaza, Santa Ana, CA 92701. Internet Access to City Council, Agency, and Authority agendas and related material is available prior to meetings at santa­ana.org/agendas­and­minutes. nd   City Council 13 8/5/2025   CITY COUNCIL 1 JULY 15, 2025 DRAFT Minutes of the Regular Meeting of the City Council City of Santa Ana, California July 15, 2025 CLOSED SESSION MEETING – 4 :00 P.M. REGULAR OPEN MEETING – 5:30 P.M. (Immediately following the Closed Session Meeting) CITY COUNCIL CHAMBER 22 Civic Center Plaza Santa Ana, CA 92701 CLOSED SESSION CALL TO ORDER MINUTES: Mayor Amezcua called the Closed Session meeting to order at 4:07 P.M. ATTENDANCE Council Members Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Mayor Pro Tem Benjamin Vazquez Mayor Valerie Amezcua City Manager Alvaro Nuñez City Attorney Sonia R. Carvalho City Clerk Jennifer L. Hall ROLL CALL MINUTES: City Clerk Jennifer L. Hall conducted roll call. Councilmembers Bacerra and Phan, Mayor Pro Tem Vazquez, and Mayor Amezcua were present. Councilmembers Hernandez and Penaloza arrived during Closed Session. Councilmember Lopez was absent.     City Council 5 – 1 8/5/2025 CITY COUNCIL 2 JULY 15, 2025 ADDITIONS\DELETIONS TO CLOSED SESSION MINUTES: None. PUBLIC COMMENTS – Members of the public may address the City Council on Closed Session items. MINUTES: None. RECESS – City Council will recess to Closed Session for the purpose of conducting regular City business. MINUTES: Mayor Amezcua recessed to consider the Closed Session items at 4:08 P.M. CLOSED SESSION ITEMS – The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1. CONFERENCE WITH LEGAL COUNSEL – EXISTING LITIGATION pursuant to Paragraph (1) of subdivision (d) of Section 54956.9 of the Government Code: A. City of Santa Ana v. Orange County Association for Mental Health, et al., Orange County Superior Court, Case No. 30-2020-01124174 B. Arch Insurance Company v. City of Santa Ana, Orange County Superior Court, Case No. 30-2024-01436141 2. CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organization: Confidential Association of Santa Ana (CASA) 3. CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organization: Santa Ana Middle Management/Administrative Management Association (SAMA) 4. CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organization: Service Employees International Union Full-Time Employees Unit (SEIU) 5. CONFERENCE WITH LABOR NEGOTIATOR pursuant to Government Code Section 54957.6(a): Agency Negotiator: Lori Schnaider, Executive Director of Human Resources Employee Organization: Service Employees International Union Local 721, Part- Time Non-Civil Service Employees Unit (SEIU-PTNCS)     City Council 5 – 2 8/5/2025 CITY COUNCIL 3 JULY 15, 2025 6. CONFERENCE WITH LEGAL COUNSEL – POTENTIAL INITIATION OF LITIGATION pursuant to paragraph (4) of subdivision (d) of Government Code Section 54956.9: One (1) case CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. RECONVENE – City Council will reconvene to continue regular City business. CITY COUNCIL REGULAR OPEN SESSION CALL TO ORDER MINUTES: Mayor Amezcua reconvened the City Council Meeting to order at 6:08 P.M. ATTENDANCE Councilmembers Mayor Pro Tem Phil Bacerra Johnathan Ryan Hernandez Jessie Lopez David Penaloza Thai Viet Phan Benjamin Vazquez Mayor Valerie Amezcua City Manager City Attorney City Clerk Alvaro Nuñez Sonia R. Carvalho Jennifer L. Hall ROLL CALL MINUTES: City Clerk Jennifer L. Hall conducted roll call. Councilmembers Bacerra, Hernandez, Penaloza, and Phan, Mayor Pro Tem Vazquez, and Mayor Amezcua were present. Councilmember Lopez was absent. PLEDGE OF ALLEGIANCE Public Works Executive Director Nabil Saba WORDS OF INSPIRATION Pastor Angie Aparicio ADDITIONS\DELETIONS TO THE AGENDA MINUTES: City Clerk Jennifer L. Hall announced Agenda Item No. 9, Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services, has been removed from consideration per staff recommendation.     City Council 5 – 3 8/5/2025 CITY COUNCIL 4 JULY 15, 2025 CEREMONIAL PRESENTATIONS 1. Proclamation presented by Mayor Amezcua proclaiming July as Parks and Recreation Month MINUTES: Mayor Amezcua presented a proclamation proclaiming July as Parks and Recreation Month. 2. Certificates of Recognition presented by Mayor Pro Tem Vazquez recognizing Chicanxs Unidxs for Exceptional Service to the Community MINUTES: Mayor Pro Tem Vazquez presented certificates of recognition recognizing Chicanxs Unidxs for exceptional services to the community. 3. Certificates of Recognition presented by Councilmember Bacerra recognizing Orange County Fire Authority’s Best and Bravest Outstanding Contributions to the Community MINUTES: Councilmember Bacerra presented certificates of recognition recognizing Orange County Fire Authority’s Best and Bravest for outstanding contributions to the community. 4. Proclamation presented by Councilmember Phan honoring Nabil Saba in Recognition of his Retirement and 25 Years of Dedicated Service to the City of Santa Ana MINUTES: Councilmember Phan presented a proclamation honoring Nabil Saba in recognition of his retirement and 25 years of dedicated service to the City of Santa Ana. CLOSED SESSION REPORT – The City Attorney will report on any action(s) from Closed Session. MINUTES: City Attorney Sonia Carvalho reported that for Item No. 1A, City of Santa Ana v. Orange County Association for Mental Health, et al., the City Council voted 4- 0 (Councilmembers Hernandez, Lopez, and Penaloza absent) to enter an agreement to resolve the case without cost to the City. For Item No. 1B, Arch Insurance Company v. City of Santa Ana, she reported the Council voted 4-0 (Councilmembers Hernandez, Lopez, and Penaloza absent) to settle the case for $340,000. City Attorney Carvalho reported that for Item No. 6, City Council voted unanimously 6-0 (Councilmember Lopez absent) to join the City of Los Angeles, County of Los Angeles, and nine other cities that intervened on behalf of their residents in the Vasquez Perdomo v. Noem case. RECESS MINUTES: Mayor Amezcua recessed the City Council meeting and convened the Housing Authority meeting to order at 7:06 P.M.     City Council 5 – 4 8/5/2025 CITY COUNCIL 5 JULY 15, 2025 RECONVENE MINUTES: Mayor Amezcua reconvened the City Council meeting to order at 7:08 P.M. PUBLIC COMMENTS – Public comments will be held during the beginning of the meeting for ALL comments on agenda and non­agenda items. MINUTES: City Clerk Jennifer L. Hall reported out the summary of email comments received: (15) Agenda Item No. 15 and five (5) non-agenda comments. The following speakers addressed the City Council in-person: 1. Quinn Tran spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 2. Jaydelyn Verdin spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 3. Jadeley Verdin spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 4. Jaime Fernandez spoke regarding giving affordable dental care to the community. 5. Amalia Mejia requested clarification and expressed concern regarding the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 6. Joe Saladino spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 7. David Pulido spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15) and requested justice for Noe Rodriguez. 8. Kayla Asato spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 9. Isuri Ramos, Chispa, spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 10. Emma Gottfried spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15) and requested justice for Noe Rodriguez. 11. Matthew Compton spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15) and requested justice for Noe Rodriguez.     City Council 5 – 5 8/5/2025 CITY COUNCIL 6 JULY 15, 2025 12. Vincent spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15) and requested justice for Noe Rodriguez. 13. Erika Armenta (translation: Spanish) requested justice for Noe Rodriguez and spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 14. Abraham Quintana spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15) and requested justice for Noe Rodriguez. 15. Carl Benninger spoke regarding potential solutions and streamlining the process to citizenship and spoke regarding the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 16. Andrea Meza spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 17. Danielle Cano spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 18. Carlos Perea commended the Council regarding Closed Session Item No. 6 and spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 19. Zury spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 20. Dylan Thompson spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 21. Adriana Alvarez spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 22. America Najera spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 23. Francisco Gomez expressed gratitude to Mayor Amezcua for her continued efforts within the community and extended heartfelt sentiments to the Santa Ana Police Department for their service. The following speakers addressed the City Council via teleconference: 24. Nina Jirik spoke regarding the proclamation proclaiming July as Parks and Recreation Month and Washington Square Park. 25. Tiffany Bailey, ACLU SoCal, spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15).     City Council 5 – 6 8/5/2025 CITY COUNCIL 7 JULY 15, 2025 26. Marlenne Ortega spoke in opposition to the proposed amendments related to the Police Oversight Commission ordinance (Agenda Item No. 15). 27. Dale Helvig expressed gratitude to Councilmember Phan’s comments honoring Nabil Saba and appreciation for Carl Benninger’s public comment. RECOMMENDED ACTION: Approve staff recommendations on the following Consent Calendar Items: 5 through 14 and waive reading of all resolutions and ordinances. MINUTES: At 8:18 P.M., the Consent Calendar was considered. Councilmember Phan recused herself from Agenda Item No. 12 as the listed entity, Olive Crest, is a client of her employer, Rutan and Tucker, and left the dais at 8:20 P.M., returning at 8:21 P.M. Councilmember Hernandez briefly spoke in support of Agenda item No. 12. MOTION: Councilmember Hernandez moved to approve Consent Calendar Item Nos. 5 through 24, with the exception of Item No. 9 removed by staff, seconded by Councilmember Penaloza. The motion carried, 6­0­0­1, by the following roll call vote: AYES: NOES: ABSTAIN: ABSENT: COUNCILMEMBER BACERRA, COUNCILMEMBER HERNANDEZ, COUNCILMEMBER PENALOZA, COUNCILMEMBER PHAN, MAYOR PRO TEM VAZQUEZ, MAYOR AMEZCUA NONE NONE COUNCILMEMBER LOPEZ Status: 6 – 0 – 0 – 1 – Pass 5. Excused Absences Department(s): City Clerk’s Office Recommended Action: Excuse the absent members. 6. Minutes from the Regular Meetings of June 17, 2025 and July 1, 2025 Department(s): City Clerk’s Office Recommended Action: Approve minutes. CONSENT CALENDAR     City Council 5 – 7 8/5/2025 CITY COUNCIL 8 JULY 15, 2025 7. Memorandums of Understanding with Workforce Innovation and Opportunity Act Partners Department(s): Community Development Agency Recommended Action: 1. Approve Memorandums of Understanding with the Santa Ana WORK Center, Rancho Santiago Community College District, Employment Development Department, Department of Rehabilitation, SER Jobs for Progress, United American Indian Involvement, Inc., Long Beach Job Corps, Community Action Partnership of Orange County, and City of Santa Ana Housing Authority (Family Self­Sufficiency Program) setting the terms for the sharing of resources and expenses associated with the operations of a comprehensive One­Stop center, for a three­year term expiring June 30, 2028, and authorize the City Manager to execute amendments during the term that adjust shared operational expenses and make non­substantive changes to comply with changes in federal or state law; provided all other terms and conditions of the MOU remain the same and approved by the City Attorney (Core Agreement No. A-2025-116). 2. Approve a second amendment to Sub­Lease Agreement and Memorandum of Understanding with the County of Orange, Social Services Agency to extend the term through June 30, 2028 and authorize the City Manager to execute amendments during the term that adjust shared operational expenses and make non­substantive changes to comply with changes in federal or state law; provided all other terms and conditions of the MOU remain the same and approved by the City Attorney (Agreement No. A-2025-117). 8. Agreement with PlanetBids, LLC for eProcurement Bidding Platform Module Services (Specification No. 25-045) (General Fund and Non-General Fund) Department(s): Finance and Management Services Recommended Action: Authorize the City Manager to execute an agreement with PlanetBids, LLC to provide eProcurement Bidding Platform Module Services in an amount not to exceed $159,635, for a term beginning July 15, 2025 and expiring June 30, 2028, with provisions for one (1), one­year extension (Agreement No. A- 2025-118). 9. Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23-132) (Non-General Fund) Department(s): Information Technology Recommended Action: 1. Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three­year term beginning September 1, 2025, with seven optional one­year renewals, in an aggregate     City Council 5 – 8 8/5/2025 CITY COUNCIL 9 JULY 15, 2025 amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A­2025­ XXX). 2. Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35­month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A­ 2025­XXX). 3. Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A­2025­XXX). MINUTES: Item No. 9 removed by staff. No action taken. 10. Historic Property Preservation Agreements for the Properties Located at 1001 N. Olive Street and 1011 N. Olive Street Department(s): Planning and Building Agency Recommended Action: Authorize the City Manager or designee to execute the attached Mills Act agreement with the below­referenced property owners for the identified structure(s) (Agreement Nos. A-2025-119 and A-2025-120). [Includes determination that the proposed projects are exempt from further review in accordance with the California Environmental Quality Act as Categorical Exemption(s)/Environmental Review Nos. 2025­28 and 2025­30 will be filed for the project.] Table 1: Mills Act Agreements Approved by the Historic Resources Commission (HRC) Property Owner(s) Historic Property Preservation Agreement No. Address/House Vote by HRC Kevin Shuler and Brian Stoddart representing Palm Springs Deepwell Modern, LLC 2025­03 1001 N. Olive Street 5:0:0:2 (Commissioner Escamilla and Padilla absent) Robert James Manson and Alma Cristina Manson 2025­04 1011 N. Olive Street 5:0:0:2 (Commissioner Escamilla and Padilla absent)     City Council 5 – 9 8/5/2025 CITY COUNCIL 10 JULY 15, 2025 11. Authorize the Planning Division to Prepare and Provide Notice to the County of Orange Airport Land Use Commission (ALUC) in Accordance with Public Utilities Code Section 21676(b) for The Village Santa Ana Specific Plan Located at 1561 W. Sunflower Avenue Currently Undergoing Public Review and Entitlements Processing with the City. Department(s): Planning and Building Agency Recommended Action: Adopt a resolution authorizing the Planning Division to initiate the preparation and drafting of findings and determination overruling the County of Orange Airport Land Use Commission’s Determination of Inconsistency associated with the proposed The Village Santa Ana Specific Plan located at 1561 W. Sunflower Avenue and to provide notice in accordance with Section 21676(b) of the Public Utilities Code to the County of Orange Airport Land Use Commission and the State of California Department of Transportation’s Division of Aeronautics. RESOLUTION NO. 2025-033 entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA AUTHORIZING THE PLANNING DIVISION TO INITIATE THE PREPARATION AND DRAFTING OF FINDINGS IN SUPPORT OF OVERRULLING THE ORANGE COUNTY AIRPORT LAND USE COMMISSION’S DETERMINATION OF INCONSISTENCY ASSOCIATED WITH THE PROPOSED THE VILLAGE SANTA ANA SPECIFIC PLAN PROJECT LOCATED AT 1561 WEST SUNFLOWER AVENUE AND TO PROVIDE NOTICE OF INTENT TO OVERRULE THE AIRPORT LAND USE COMMISSION’S DETERMINATION IN ACCORDANCE WITH SECTION 21676(B) OF THE PUBLIC UTILITIES CODE TO THE COUNTY OF ORANGE AIRPORT LAND USE COMMISSION AND THE STATE OF CALIFORNIA DEPARTMENT OF TRANSPORTATION’S DIVISION OF AERONAUTICS AT LEAST 45 DAYS PRIOR TO THE FUTURE PUBLIC HEARING DATE FOR THE PROPOSED PROJECT AND PROPOSED OVERRULING ACTION BY THE CITY COUNCIL [includes determination that this action is not subject to the California Environmental Quality Act (CEQA) pursuant to Sections 15060(c)(2) and 15061(b)(3) of the CEQA Guidelines because it has no potential for resulting in physical change to the environment, directly or indirectly.] 12. Density Bonus Agreement No. 2025-03 to Facilitate the Construction of a Fifteen-Unit Multi-Family Residential Development, Including Three Units Proposed as Affordable to Very Low-Income Households Department(s): Planning and Building Agency Recommended Action: 1. Determine that, pursuant to the California Environmental Quality Act (CEQA) and the CEQA Guidelines, the recommended action (below) is exempt from further review under Section 15168 (Program EIR); and 2. Adopt a resolution approving Density Bonus Agreement No. 2025­03;     City Council 5 – 10 8/5/2025 CITY COUNCIL 11 JULY 15, 2025 RESOLUTION NO. 2025-034 entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA APPROVING DENSITY BONUS AGREEMENT NO. 2025­03 TO ALLOW A FIFTEEN­UNIT MULTI­FAMILY RESIDENTIAL DEVELOPMENT, INCLUDING THREE UNITS PROPOSED AS AFFORDABLE TO VERY LOW ­INCOME HOUSEHOLDS, AT THE PROPERTY LOCATED AT 2130 E. FOURTH STREET (APN: 400­091­23); and 3. Authorize the City Manager to execute a Density Bonus Agreement with Olive Crest, with a 55­year covenant term, for a rental residential development consisting of a fifteen­unit multi­family residential development, including three units proposed as affordable to very low­income households, at the property located at 2130 E. Fourth Street (Agreement No. A-2025-121). MOTION: Councilmember Hernandez moved to approve Consent Calendar Item No. 12, as part of the Consent Calendar, seconded by Councilmember Penaloza. The motion carried, 5­0­1­1, by the following roll call vote: AYES: NOES: ABSTAIN: ABSENT: COUNCILMEMBER BACERRA, COUNCILMEMBER HERNANDEZ, COUNCILMEMBER PENALOZA, MAYOR PRO TEM VAZQUEZ, MAYOR AMEZCUA NONE COUNCILMEMBER PHAN (recusal) COUNCILMEMBER LOPEZ Status: 5 – 0 – 1 – 1 – Pass 13. Resolution Supporting Assembly Bill 1303 – Lifeline Program: Customer Data Privacy Department(s): City Manager’s Office Recommended Action: Adopt a Resolution supporting Assembly Bill 1303, which strengthens privacy protections for applicants and subscribers of the California Lifeline Program by prohibiting the unauthorized disclosure of sensitive customer data and eliminating unnecessary documentation requirements that create barriers for vulnerable and immigrant communities. RESOLUTION NO. 2025-035 entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA SUPPORTING ASSEMBLY BILL 1303 – LIFELINE PROGRAM: CUSTOMER DATA PRIVACY BY ASSEMBLYMEMBER AVELINO VALENCIA     City Council 5 – 11 8/5/2025 CITY COUNCIL 12 JULY 15, 2025 14. Resolution Supporting Senate Bill 627 (Wiener, Arreguín, Pérez), Senate Bill 805 (Pérez), and H.R. 4176 (Correa) – the No Secret Police Act Department(s): City Manager’s Office Recommended Action: Adopt a Resolution supporting Senate Bill 627, Senate Bill 805, and H.R. 4176, the No Secret Police Act, to promote law enforcement transparency and accountability by requiring officers to display visible identification and limiting the use of face coverings that obscure identity, except under narrowly defined safety circumstances. RESOLUTION NO. 2025-036 entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA SUPPORTING CALIFORNIA SENATE BILLS 627 (WIENER, PEREZ, ARREGUÍN), AND 805 (PEREZ, WIENER) AND H.R. 4176 (CORREA), TO PROMOTE LAW ENFORCEMENT TRANSPARENCY AND ACCOUNTABILITY **END OF CONSENT CALENDAR** MINUTES: At 8:21 P.M., the Business Calendar was considered. 15. Ordinance Amending Article IV to Chapter 2 of the Santa Ana Municipal Code Police Oversight Commission to Align with State Law, Enhance Transparency, and Improve Operational Efficiency and Best Practices in Law Enforcement Accountability (Continued from the City Council meeting of July 1, 2025, Item No. 29) Department(s): City Manager’s Office Recommended Action: Conduct a first reading of an ordinance amending Article IV to Chapter 2 of the Santa Ana Municipal Code Police Oversight Commission to align with state law, enhance transparency, and improve operational efficiency and best practices in law enforcement accountability. ORDINANCE NO. NS-XXXX entitled AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF SANTA ANA AMENDING SECTIONS 2­660­2­669 OF CHAPTER 2 (ADMINISTRATION), ARTICLE IV, DIVISION 16 OF THE SANTA ANA MUNICIPAL CODE ESTABLISHING A POLICE COMMISSION MINUTES: Deputy City Manager Sylvia Vazquez and Senior Assistant City Attorney Tamara Bogosian gave a presentation regarding the Police Oversight Commission ordinance proposed amendments. Independent Oversight Director T. Jack Morse spoke regarding his previous experience with an audit vs. an investigatory model. BUSINESS CALENDAR     City Council 5 – 12 8/5/2025 CITY COUNCIL 13 JULY 15, 2025 Mayor Amezcua inquired why the AdHoc Committee was formed and who was part and present at the AdHoc Committee meetings. City Attorney Sonia Carvalho spoke regarding new staff exploring the issues in the ordinance, and stated the AdHoc Committee was formed per staff’s request not at the direction of the Council. Mayor Pro Tem Vazquez inquired regarding potential litigation. Independent Oversight Director Morse clarified his role regarding litigation. City Attorney Carvalho spoke regarding the Culichi Town incident and potential misinformation. Mayor Amezcua spoke regarding the City’s Citizen Police Academy. Police Chief Robert Rodriguez provided information regarding the Police Department’s divisions, programs, facilities, and the importance of building a positive relationship with the community. Councilmember Hernandez spoke regarding police oversight, an officer involved shooting of his family member, police brutality, and a potential conflict of interest. MOTION: Councilmember Hernandez moved to leave the ordinance as is, seconded by Mayor Pro Tem Vazquez. MINUTES: Councilmember Phan inquired regarding internal affairs investigation protocols, dual track investigations, differentiating which provisions are required by federal and state law and City policies, and the number of complaints received annually. Senior Assistant City Attorney Bogosian confirmed that state law dictates each jurisdiction must have a complaint policy in place and the City’s municipal code dictates that the Internal Affairs division investigates the complaints. Chief Rodriguez clarified that three concurrent investigations are required when an officer involved shooting occurs. Mayor Amezcua inquired regarding the three oversight models and which exposes the City to the most liability and confidentiality. Independent Oversight Director Morse spoke regarding the three oversight models: investigatory model, audit model, and the hybrid, and the confidentiality clause in the ordinance.     City Council 5 – 13 8/5/2025 CITY COUNCIL 14 JULY 15, 2025 Senior Assistant City Attorney Bogosian spoke regarding the eight categories of records that would be subject to disclosure circumstances which would allow officer personnel records to be disclosable under the California Public Records Act: Officer involved shooting resulting in death, use of force resulting in great bodily injury, sustained finding of dishonesty, sexual assault, unlawful arrest or search, failure to intervene against another officer that is clearly using excessive force, in custody deaths, and unlawful activities that interfere with First Amendment Assemblies. Councilmember Bacerra spoke regarding a conflict within the ordinance and the Public Safety Officers Procedural Bill of Rights Act (POBR), his preference of the auditor monitor model, the importance of due process, and training for commissioners. City Attorney Carvalho spoke regarding staff turnover since the original ordinance was drafted. Mayor Amezcua commented on how the City operates under a City Manager form of government and that the original ordinance language granted the Police Oversight Director authority that conflicted with the City Manager's authority under the City Charter. Mayor Pro Tem Vazquez inquired regarding a pending case out of Los Angeles County and requested to postpone the item and direct staff to return in 60 days with a revised version of the ordinance, drafted in partnership with the Police Oversight Commission, Police Oversight Director, City Staff, and community stakeholders, in an open forum. Mayor Amezcua inquired regarding input at public community meetings and meetings with staff regarding the drafting of the initial ordinance and expressed hesitation to a joint meeting due to commissioners’ previous comments about filing complaints. Assistant City Attorney Martinez spoke regarding a memo he drafted to the Police Oversight Commissioners reminding them of the importance of impartiality. SUBSTITUTE MOTION: Mayor Pro Tem Vazquez moved to push the item for 60 days and direct staff to return in 60 days with a revised version of the ordinance, drafted in partnership with the Police Oversight Commission, Police Oversight Director, City Staff, and community stakeholders, in an open forum, seconded by Mayor Amzecua. MINUTES: City Manager Alvaro Nuñez spoke of the importance of interagency collaboration and reported the special joint meeting could be held in the City Council chamber. Councilmember Bacerra requested clarification regarding what amendments were being recommended by the Council.     City Council 5 – 14 8/5/2025 CITY COUNCIL 15 JULY 15, 2025 Councilmember Hernandez spoke regarding a June 9th mutual aid incident involving various law enforcement agencies including the Santa Ana Police Department, and noted that the nonprofit policescorecard.org reports that from 2013 to 2023 the Santa Ana Police Department has had 20 officer involved deaths, 268 misconduct complaints, and he spoke of the importance of accountability. Councilmember Phan inquired regarding any legal restriction preventing the City from following both the auditing and investigative model, POBR’s one-year statute of limitations, ramifications of a potential POBR violation, and the importance of due process. She stated that there is no state law preventing the Council from having authority over the oversight director if the Charter were amended and she asked for the reason staff recommended to strike Section 2-665(a). She inquired regarding limitations the commission might have towards educating the public about the complaint process. City Manager Nuñez stated the strike out allows administrative authority to return to the City Manager to ensure proper policies are implemented within the department. City Attorney Carvalho spoke regarding the difference between a legislative body providing the public information versus aggressive advocacy. Councilmember Phan suggested the joint meeting be a study session, so the entire Council can provide input. Councilmember Bacerra spoke regarding section 2-665(B)4 and the ramifications of potentially striking “sustained findings” from the section. SECOND SUBSTITUTE MOTION: Councilmember Bacerra moved to approve the ordinance as presented with the following amendments, Section 2-665(a) add back in stricken language up to “City Manager,” Section 2-665(b)(3) strike “results in death,” and Section 2-665(b)(4) strike “with sustained findings.” Councilmember Penaloza spoke regarding the importance of training for the oversight commissioners and inquired how changes to the confidentially section 2- 663 would affect the information being provided to the commissioners and the public. MOTION: At 11:04 P.M., Mayor Amezcua moved to continue the meeting until 11:30 P.M., seconded by Councilmember Penaloza. SUBSTITUTE MOTION: Councilmember Bacerra moved to continue the meeting until Item No. 15 is concluded, seconded by Councilmember Penaloza. Councilmember Penaloza withdrew his second from Mayor Amezcua’s motion to continue the meeting until 11:30 P.M. Councilmember Phan seconded Mayor Amezcua’s motion.     City Council 5 – 15 8/5/2025 CITY COUNCIL 16 JULY 15, 2025 SUBSTITUTE MOTION: Councilmember Bacerra moved to continue the meeting until Item No. 15 is concluded, seconded by Councilmember Penaloza. The substitute motion carried, 4­2­0­1, by the following roll call vote: AYES: NOES: ABSTAIN: ABSENT: COUNCILMEMBER BACERRA, COUNCILMEMBER PENALOZA, COUNCILMEMBER PHAN, MAYOR AMEZCUA COUNCILMEMBER HERNANDEZ, MAYOR PRO TEM VAZQUEZ NONE COUNCILMEMBER LOPEZ Status: 4 – 2 – 0 – 1 – Pass MINUTES: Mayor Amezcua spoke regarding the importance that the City maintain a positive relationship with the City’s police officers and how the oversight commission would be affected if an officer were to file a lawsuit against the City. Senior Assistant City Attorney Bogosian spoke regarding the ongoing litigation between the City of Los Angeles and one of their officers. SECOND SUBSTITUTE MOTION: Councilmember Bacerra moved to approve the ordinance as presented with the following amendments, Section 2-665(a) add back in stricken language up to “City Manager,” Section 2-665(b)(3) strike “results in death,” and Section 2-665(b)(4) strike “with sustained findings,” seconded by Mayor Amezcua, The second substitute motion failed, 3­3­0­1, by the following roll call vote: AYES: NOES: ABSTAIN: ABSENT: COUNCILMEMBER BACERRA, COUNCILMEMBER PENALOZA, MAYOR AMEZCUA COUNCILMEMBER HERNANDEZ, COUNCILMEMBER PHAN, MAYOR PRO TEM VAZQUEZ NONE COUNCILMEMBER LOPEZ Status: 3 – 3 – 0 – 1 – Fail SUBSTITUTE MOTION: Mayor Pro Tem Vazquez moved to review the ordinance at a joint special meeting with the Police Oversight Commission, Police Oversight Director, and the City Council, in 60 days before which all members shall have met with the City Manager, City Attorney, Police Oversight Director, and Police Chief, seconded by Mayor Amezcua. The substitute motion passed, 6­0­0­1, by the following roll call vote:     City Council 5 – 16 8/5/2025 CITY COUNCIL 17 JULY 15, 2025 AYES: NOES: ABSTAIN: ABSENT: COUNCILMEMBER BACERRA, COUNCILMEMBER HERNANDEZ, COUNCILMEMBER PENALOZA, COUNCILMEMBER PHAN, MAYOR PRO TEM VAZQUEZ, MAYOR AMEZCUA NONE NONE COUNCILMEMBER LOPEZ Status: 6 – 0 – 0 – 1 – Pass **END OF BUSINES CALENDAR** CITY MANAGER COMMENTS MINUTES: City Manager Alvaro Nuñez spoke regarding the sympathy strike with the City’s waste collector company that affected residents’ trash pick-up and disclosed that all waste would be picked up by the end of the week. Mayor Amezcua requested reimbursement to constituents for the delay in waste collection. COUNCIL COMMENTS AB1234 DISCLOSURE – If the City paid for travel or other expenses this is the time for members of the Council to provide a brief oral report on attendance of any regional board or commission meeting or any conference, meeting or event attended. MINUTES: Mayor Pro Tem Vazquez expressed pride in the City’s decision to join the City of Los Angeles in its litigation against the U.S. President and ICE raids. He acknowledged the strength and unity of the community during this time and extended an invitation to the public to attend Musica Migra on July 24, 2025 at La Santa Park. He highlighted the upcoming openings of the Delhi Library and Jerome Park and offered an apology on behalf of guests at the meeting for their behavior. Councilmember Penaloza thanked city staff for their efforts in tonight’s meeting, echoed Mayor Amezcua’s comments on reimbursements to constituents, and reminded the community about Movies in the Park for the summer and National Night Out, and wished his wife a happy birthday. Councilmember Phan thanked staff and the community for participating in the 4th of July event at Centennial Park, congratulated Director Nabil Saba on his retirement, and invited the community to Memorial Park for National Night Out. Councilmember Bacerra echoed remarks regarding reimbursement to constituents affected by waste collection delays. He announced upcoming community office hours on August 2, 2025, at Adams Park. He thanked the Parks and Recreation Department for organizing the Movies in the Park events, inquired whether officers are currently under investigation in connection with the death of Noe Rodriguez, and requested an update on the status of the investigation.     City Council 5 – 17 8/5/2025 CITY COUNCIL 18 JULY 15, 2025 Councilmember Hernandez thanked City staff for their work in organizing the meeting, echoed Mayor Pro Tem Vazquez’s remarks regarding constituents’ behaviors, and recognized resident Eileen Constance Marcel Falkner in celebration of her 99th birthday. Mayor Amezcua thanked City Attorney Carvalho for her continued efforts in engaging with the community and upholding the City’s charter, announced Coffee with the Mayor scheduled for August 2, 2025, at the Santa Ana Zoo, and extended early birthday wishes to Parks and Recreation Director Hawk Scott. She expressed concern to the City Attorney and City Manager regarding three hostile work environment complaints filed against Councilmember Hernandez and formally requested the matter be investigated and addressed in accordance with the City’s Code of Ethics. Police Chief Robert Rodriguez confirmed the officers in regards to Noe Rodriguez’s death are under investigation by the Attorney General’s Office in accordance with Assembly Bill 1506 and clarified the Attorney General does not provide case updates during ongoing investigations. ADJOURNMENT – Adjourn the City Council meeting. MINUTES: Mayor Amezcua adjourned the City Council Meeting at 11:37 P.M. Respectfully submitted: ___________________________ Jennifer L. Hall, CMC City Clerk     City Council 5 – 18 8/5/2025 City Clerk’s Office www.santa-ana.org/city-clerks-office Item # 9 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Boards and Commissions Biannual Attendance Report AGENDA TITLE Receive and File Boards and Commissions Biannual Attendance Report for January Through June 2025 RECOMMENDED ACTION 1. Receive and file Boards and Commissions Biannual Attendance Report. 2. Provide direction to staff, if/as needed. GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The Boards and Commissions Attendance Report is prepared biannually to inform the City Council regarding member attendance at board and commission meetings. This report covers the period of January through June 2025. Pursuant to Santa Ana Municipal Code Section (SAMC) 2-326(c), if a member of a board or commission absents themselves from two regular meetings of such board or commission, consecutively, unless by permission of such board or commission expressed in its official minutes, or fails to attend at least one-half of the regular meetings of such board or commission within a calendar year, or is convicted of a crime involving moral turpitude, or ceases to be a resident of the City, the office shall become vacant and shall be so declared by the City Council. Should the City Council find that any member of a board or commission meets the above noted absence thresholds, City Council may declare such vacancy and remove the board or commission member from their appointment. Any such vacancy would then be subject to appointment to fill the unexpired portion of the existing term, pursuant to SAMC Section 2-326(b) and following the required noticing procedures of Government Code Section 54974(a).     City Council 9 – 1 8/5/2025 Boards and Commissions Biannual Attendance Report August 5, 2025 Page 2 5 2 5 3 During this reporting period, no board or commission member for a body listed in the SAMC had two consecutive unexcused absences or missed at least half of the regular meetings. Approval of nominations concurrently listed on the August 5, 2025 agenda will result in four boards/commissions having full membership, as follows: •Arts and Culture Commission •Parks, Recreation, and Community Services Commission •Planning Commission •Police Oversight Commission. The other seven boards/commissions have at least one vacancy, as follows: •Community Development Commission: 3 vacancies (Wards 1 and 2, Section 8 Tenant Seat) •Environmental and Transportation Advisory Commission: 2 vacancies (Ward 5, Hispanic Chamber of Commerce) •Historic Resources Commission: 1 vacancy (Ward 5) •Measure X Oversight Committee: 1 vacancy (Ward 1) •Personnel Board: 2 vacancies (Wards 1 and 5) •Rental Housing Board: 4 vacancies (Wards 2, 4, 5, and 6) •Youth Commission: 2 vacancies (Wards 2 and 5) At the end of this reporting period (June 30), the Rental Housing Board had three vacancies. An additional resignation since that time has resulted in that body having only three appointed members, which is less than a quorum, leaving them unable to hold meetings and conduct business as required by the SAMC. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT There is no fiscal impact associated with this action. EXHIBIT(S) 1. Biannual Attendance Reports 2. Roster of Current Vacancies and Expired Terms Submitted By: Jennifer L. Hall, City Clerk Approved By: Alvaro Nuñez, City Manager     City Council 9 – 2 8/5/2025     City Council 9 – 3 8/5/2025     City Council 9 – 4 8/5/2025     City Council 9 – 5 8/5/2025     City Council 9 – 6 8/5/2025     City Council 9 – 7 8/5/2025     City Council 9 – 8 8/5/2025     City Council 9 – 9 8/5/2025     City Council 9 – 10 8/5/2025     City Council 9 – 11 8/5/2025     City Council 9 – 12 8/5/2025     City Council 9 – 13 8/5/2025     City Council 9 – 14 8/5/2025 Roster of Current Vacancies and Expired Terms CITY OF SANTA ANA POSTED ON: AT: DO NOT REMOVE PURSUANT TO GOVERNMENT CODE SEC. 54974. SERVING WARD BOARD APPOINTED BY LAST NAME FIRST NAME APPT REAPPT EXPIRE RESIDING WARD POSITION 1 Santa Ana 2018 Measure X Citizen Oversight Committee Phan VACANT 12/12/2028 NA Community Development Commission Phan VACANT 12/12/2028 NA Personnel Board Phan VACANT 12/12/2028 NA 2 Youth Commission Vazquez VACANT 12/8/2026 NA Rental Housing Board Vazquez VACANT 12/31/2027 At-Large with no Financial Community Development Commission Vazquez VACANT 12/8/2026 NA 4 Page 1 of 4Wednesday, July 23, 2025 DISCLOSURE: The report information is subject to change. If you need the most current information on file, please contact the Clerk of the Council Office at 714 647-6520.     City Council 9 – 15 8/5/2025 SERVING WARD BOARD APPOINTED BY LAST NAME FIRST NAME APPT REAPPT EXPIRE RESIDING WARD POSITION Rental Housing Board Bacerra VACANT 12/31/2027 Landlord 5 Police Oversight Commission Hernandez Mejia Amalia 06/06/2023 12/10/2024 4 NA Rental Housing Board Hernandez VACANT 12/31/2027 Landlord Youth Commission Hernandez VACANT 12/12/2028 NA Environment and Transportation Advisory Commission (ETAC) Hernandez VACANT 12/12/2028 NA Historic Resources Commission Hernandez VACANT 12/12/2028 NA Personnel Board Hernandez VACANT 12/12/2028 NA Planning Commission Hernandez Woo Alan 03/16/2021 12/10/2024 3 NA 6 Personnel Board Penaloza Rivera Angie 01/15/2019 12/13/2022 4 NA Page 2 of 4Wednesday, July 23, 2025 DISCLOSURE: The report information is subject to change. If you need the most current information on file, please contact the Clerk of the Council Office at 714 647-6520.     City Council 9 – 16 8/5/2025 SERVING WARD BOARD APPOINTED BY LAST NAME FIRST NAME APPT REAPPT EXPIRE RESIDING WARD POSITION Historic Resources Commission Penaloza VACANT 12/8/2026 NA Rental Housing Board Penaloza VACANT 12/31/2027 At-Large with no Financial Arts and Culture Commission Penaloza VACANT 12/8/2026 NA City-Wide Personnel Board Amezcua VACANT 12/8/2026 NA Hispanic Chamber Environment and Transportation Advisory Commission (ETAC) Hispanic Chamber VACANT 12/11/2018 Hisp Chamber Rep. NA Community Development Commission Sec. 8 Tenant VACANT 12/31/2026 Sec. 8 Tenant Workforce Development Board Private Sector VACANT 5/31/2026 NA Private Sector Workforce Development Board Private Sectior VACANT 5/31/2020 NA Private Sector Workforce Development Board Community Based VACANT 5/31/2022 Community Based Page 3 of 4Wednesday, July 23, 2025 DISCLOSURE: The report information is subject to change. If you need the most current information on file, please contact the Clerk of the Council Office at 714 647-6520.     City Council 9 – 17 8/5/2025 SERVING WARD BOARD APPOINTED BY LAST NAME FIRST NAME APPT REAPPT EXPIRE RESIDING WARD POSITION Workforce Development Board Private Sector VACANT 5/31/2026 NA Private Sector Workforce Development Board Public Sector/SAUS VACANT 5/31/2022 Education/SAUS D Page 4 of 4Wednesday, July 23, 2025 DISCLOSURE: The report information is subject to change. If you need the most current information on file, please contact the Clerk of the Council Office at 714 647-6520.     City Council 9 – 18 8/5/2025 Planning and Building Agency www.santa-ana.org/pb Item # 10 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Receive and File - Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long-Term Solutions to Short-Term Rentals AGENDA TITLE Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long-Term Solutions to Short-Term Rentals and City’s Response to the Findings and Recommendations RECOMMENDED ACTION Receive and file the Orange County Grand Jury’s investigative report, findings, and recommendations regarding long- term solutions to short-term rentals and authorize the City Manager to deliver the city’s response to the findings and recommendations to the presiding judge of the Superior Court. GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The 2024-2025 Orange County Grand Jury (OCGJ) Report (Exhibit 1), received June 4, 2025 and titled "Long-Term Solutions to Short-Term Rentals," outlines the current status and recent developments related to Short-Term Rentals (STRs). The study includes thirty-four cities in Orange County including Santa Ana and focuses on cities with the largest number of STRs and cities with bans on STRs, as well as coastal cities likely to see large amounts of STR activity. While STRs are not a new phenomenon in Orange County, the City has seen a notable rise in STR activity over the past three years. The growth of Online Booking Agencies (OBAs) such as Airbnb and Vrbo has further increased the visibility and prevalence of STRs, raising concerns about public nuisances and community disruptions. While STRs have existed in various forms throughout Orange County for over a decade, the expansion of OBAs has made it easier for property owners to list and rent homes for short durations, contributing to a regional increase in STRs. The report provides an overview of current enforcement efforts, ongoing coordination efforts, and future regulatory considerations. Although the City of Santa Ana does not     City Council 10 – 1 8/5/2025 Receive and File - Orange County Grand Jury’s Investigative Report, Findings, and Recommendations Regarding Long- Term Solutions to Short- Term Rentals August 5, 2025 Page 2 5 2 2 5 permit STRs within its jurisdiction, the use of OBAs has contributed to an uptick in unpermitted STR operations in the city over the last three years. In accordance with California Penal Code Sections 933 and 933.05, the OCGJ mandates that the City must respond to the conclusions and recommendations outlined in the report. The City of Santa Ana is required to respond to findings F1, F2, F3, and F12, as well as recommendations R1, R2, and R9 of the OCGJ Report. The City is not required to respond to the remaining findings and recommendations. An overview of the OCGJ's findings, recommendations, and the City's corresponding responses, is attached as Exhibit 2. These responses outline the City’s recent adoption of a clear, reiterated prohibition of STRs (Ordinance No. NS-3072, adopted on December 3, 2024); ongoing coordination among various departments and agencies on enforcement; and routine reevaluation of local land use regulatory ordinances, such as the City’s zoning code. Once authorized by the City Council, the responses documented in Exhibit 2 will be submitted to the Presiding Judge of the Superior Court. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT There is no fiscal impact associated with this action. EXHIBIT(S) 1. County of Orange Grand Jury Investigative Report, Findings and Recommendations Regarding Long-Term Solutions to Short-Term Rentals 2. City Responses to Report’s Findings and Recommendations Submitted By: Ali Pezeshkpour, AICP, Executive Director, Planning and Building Agency Approved By: Alvaro Nuñez, City Manager     City Council 10 – 2 8/5/2025 2024-2025 ORANGE COUNTY GRAND JURY REPORT Long-Term Solutions to Short-Term Rentals Grand Jury Exhibit 1     City Council 10 – 3 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 2 TABLE OF CONTENTS ACRONYMS ................................................................................................................................. 3 SUMMARY ................................................................................................................................... 4 BACKGROUND ........................................................................................................................... 4 REASON FOR THE STUDY ...................................................................................................... 5 METHOD OF STUDY ................................................................................................................. 5 INVESTIGATION ........................................................................................................................ 6 How Cities Manage STRs ......................................................................................................... 7 Code Enforcement’s Role ......................................................................................................... 8 STR Policies Vary in Orange County ...................................................................................... 8 Cities With an STR Ban ........................................................................................................... 8 Cities Without a Specific STR Ordinance ................................................................................ 9 How Cities Collect Complaints ................................................................................................ 9 Issues with STR Code Enforcement ........................................................................................ 9 Tools That Help Code Enforcement Accomplish Their Goals ............................................ 10 Legal Cases Uncover Gaps in STR Ordinances ................................................................... 10 Managing Permit Scarcity ...................................................................................................... 11 Collecting TOT Revenue ........................................................................................................ 12 Major Events Fuel Demand for STRs ................................................................................... 13 STR Impact on Affordable Housing ...................................................................................... 13 STRs Can be Good Neighbors ................................................................................................ 14 FINDINGS ................................................................................................................................... 15 RECOMMENDATIONS ............................................................................................................ 16 RESPONSES ............................................................................................................................... 17 Responses Required ................................................................................................................ 18 Findings ................................................................................................................................. 19 Recommendations .................................................................................................................. 19 Requested Responses............................................................................................................... 19 Findings ................................................................................................................................. 19 Recommendations .................................................................................................................. 19     City Council 10 – 4 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 3 BIBLIOGRAPHY ....................................................................................................................... 20 ANNOTATED BIBLIOGRAPHY ............................................................................................ 21 TABLES Table 1: STR policies by city.......................................................................................................... 5 Table 2: Models of short-term rentals ............................................................................................. 7 Table 3: Recent selected legal findings related to STRs ............................................................... 11 Table 4: STR permit limits and affordable housing needed (Housing Element) .......................... 14 FIGURES Figure 1: A single residence may appear on multiple websites. ..................................................... 7 ACRONYMS ADU Accessory Dwelling Units CCC California Coastal Commission CE Code Enforcement GIS Geographic Information System HOA Homeowners Association LI Low Income OBA Online Booking Agency STR Short-Term Rental TOT Transient Occupancy Tax VLI Very Low Income     City Council 10 – 5 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 4 SUMMARY Short-term rental (STR) is defined as occupancy of a residence such as a home or an apartment for fewer than 30 days. Some Orange County residents complain that the growth of STRs impinges on their quality of life and adds costs to city government for additional code enforcement. The 2024-2025 Orange County Grand Jury (Grand Jury) investigation revealed that: • Cities with a growing number of STRs did not always receive higher complaint volumes. • Some cities employ effective strategies to manage complaints and other cities can learn from their success. • When cities ban STRs, this often leads to a never-ending game of “whack-a-mole”—as soon as one unpermitted STR is shut down, another opens. • Code Enforcement (CE) errs on the side of leniency. • Some cities rarely pursue fines for STR violations or collect the Transient Occupancy Tax (TOT) on unreported STR income. • Some cities rely on the “honor system” for STR owners to report and pay the correct TOT. • The commonly held belief that STRs negatively impact affordable housing is not evident in cities with STRs. This report identifies best practices that city councils and their planning departments can use to more efficiently and effectively manage their STRs. This includes modifying STR ordinances, and for some cities, utilizing third-party digital tools for better code enforcement and data tracking to collect unreported TOT. BACKGROUND For many years, Orange County has been an international destination, with its forty-two miles of scenic coastline, Disneyland, Knotts Berry Farm, Angel Stadium, Honda Center, and other attractions. Vacation rental properties in Orange County’s beach communities go back many decades; for instance, in the 1920s, Crystal Cove State Park offered camping sites to the public, and in the 1940s it offered trailers. For some, STRs are business opportunities. To others, STRs are a nuisance and impinge on neighbors’ quality of life. In response to these conflicting priorities, some cities in Orange County have banned STRs, some have limited their number, and some have no limits.     City Council 10 – 6 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 5 Table 1: STR policies by city Policy Choice Cities with the Policy Banned (19) Aliso Viejo, Brea, Costa Mesa, Cypress, Fountain Valley, Garden Grove, Irvine, La Habra, Laguna Hills, Laguna Niguel, Laguna Woods, Los Alamitos, Rancho Santa Margarita, Santa Ana, Stanton, Tustin, Villa Park, Westminster, Yorba Linda Allowed (15) Anaheim, Buena Park, Dana Point, Fullerton, Huntington Beach, La Palma, Laguna Beach, Lake Forest, Mission Viejo, Newport Beach, Orange, Placentia, San Clemente, San Juan Capistrano, Seal Beach The advent of online booking agencies (OBAs) has made it even easier for homeowners (and apartment lessees) to supplement their income by renting out their home or room and advertising to millions around the world. As a result, STRs’ visibility has increased, creating tension between STR operators and neighbors. REASON FOR THE STUDY Short-term rentals are a heated topic in Orange County cities. Various news reports have covered the impact of STRs on local communities, and this motivated the Grand Jury to investigate how effectively Orange County cities are managing STRs. The scope of this study includes the thirty-four cities in Orange County, with a focus on cities with the largest number of STRs and cities with bans on STRs, as well as coastal cities. The Grand Jury studied STR permits and the effectiveness of STR bans. Finally, the Grand Jury examined strategies to improve the quality of life for residents and to provide city planning departments a compilation of tools that will assist in effectively balancing the expectations of the residents and the business owners operating STRs. METHOD OF STUDY The Grand Jury conducted the following: • Research on STR management and business models o Survey of national publications with articles on STRs     City Council 10 – 7 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 6 o Review of websites, interviews, testimonials, and other materials produced by companies serving the STR and hospitality markets or from contractors with products for cities managing STRs o Review of academic papers on STRs and their history o Review of non-governmental agency white papers on STRs • In-person interviews of city personnel • Review of: o City meeting minutes and recordings of residents’ concerns o Various cities’ STR complaint processes o City ordinances as well as state statutes o California Coastal Commission guidance o Third-party STR surveillance software used by cities o Various cities’ STR complaints from June 2022 through June 2024 o Relevant legal rulings • Analysis of TOT INVESTIGATION The Grand Jury learned that in most cases, STR operators are required to obtain a business license, register with their city for a permit, submit reports, pass an inspection, and pay TOT. This is a city-level tax levied on any temporary lodging that is occupied for fewer than thirty days. All hotels, motels, and bed and breakfasts must remit this tax. Short-term rentals permitting and other policies vary by city. A short-term rental’s TOT is paid either monthly, quarterly, or annually. Most cities allowing STRs require a twenty-four-hour, in-person contact to address complaints, within either thirty or sixty minutes. Short-term rental operators often use one of the numerous OBAs, such as VRBO (from the phrase Vacation Rentals by Owner), Airbnb, Zumper, and HomeAway. In addition, some operators may advertise via direct booking sites (a website for their specific property) or through local rental agents. Multiple OBAs mean that a unique property may have as many as a dozen listings.     City Council 10 – 8 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 7 Figure 1: A single residence may appear on multiple websites. How Cities Manage STRs In nearly every city, short-term rentals are regulated by ordinances that define operational rules, establish fees for licensing and violations, and outline the appeals process. Often these rules include disclosure to neighbors, a “Good Neighbor Policy” brochure for the renter, parking and garbage policies, and quiet hours for the neighborhood. An emergency contact who would be readily available to respond to a complaint is typically required. City ordinances may define who can own and operate an STR. Cities may limit operation to the primary homeowner or renter, or they may allow investors who own multiple STR properties. The Grand Jury observed the following STR models: Table 2: Models of short-term rentals Hosted/Shared Housing Owner must be on the property/in house Primary Housing Rentals of an owner’s primary residence are permitted Unrestricted No restrictions on ownership (income- producing property) The Hosted/Shared model is when a homeowner or renter with an extra room rents it out for fewer than thirty days. The host stays at the property during the guests’ stay, either in the house or in an on-property Accessory Dwelling Unit (ADU). The Primary Housing model is when the host rents out their principal home but is not present on the property. Unrestricted STRs are income-producing properties, often owned by corporations and managed by property management companies. 123 Your Street VRBO.com airbnb.com Zumper.com HomeAway .com Booking.com holidayhomes.com vacasa.com evolve.com avantstay.com agoda.com flipkey.com casamundo.com 9flats.com onefinestay.com     City Council 10 – 9 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 8 Regardless of the model, neighbors have the expectation that STR businesses will be operated in a responsible and respectful manner. Owner-occupied models make it easier for a neighbor with a complaint to get resolution. In cities that use this model, formal complaints are fewer because neighbors can quickly resolve issues between themselves. Code Enforcement’s Role Code Enforcement (CE) responsibilities include initial and ongoing inspections of STRs to assure adherence to building codes, noise and parking requirements, along with monitoring city complaint portals and searching for nonpermitted STRs. Code Enforcement officers also investigate citizen complaints to substantiate claims and issue citations. Revenue staff work in tandem with CE to process permits and licenses and to collect TOT and other fees. In at least one city that has a waiting list for STR permits, revenue staff rather than CE staff manage the list, which may delay or limit CE’s ability to find unpermitted STRs. Several cities employ third-party platforms offering an array of services, including STR registration portals, a complaints hotline and/or online portal, and tax payment portals. These platforms offer efficient and potentially cost-effective options to aid staff monitoring STRs. Cities may also select a third-party platform option that identifies both permitted and unpermitted STRs advertising on OBAs. STR Policies Vary in Orange County Each of the thirty-four cities in Orange County has its own policies. As of this writing, nineteen of the cities had a ban on all STRs and fifteen allowed STRs (see Table 1). Unincorporated areas of the county (e.g., Rossmoor, North Tustin) are covered by County of Orange policy through the OC Public Works department, which issues permits; however, the Grand Jury did not observe STR volumes in unincorporated areas warranting analysis. Cities With an STR Ban The Grand Jury learned that it is difficult for cities to enforce a ban. Cities report that after they enacted a ban, the volume of STRs saw a notable decline; however, some unpermitted STRs still continued to operate. Cities may use a rental identification database and a complaint portal to improve compliance, often through third-party software. These databases can often identify the address of an unpermitted STR and allow follow-up with the property owner. At least one city with technologically savvy CE staff has performed this task without help from a third-party platform. All cities in the coastal zone have permits for STRs, and this is linked to mandates from the California Coastal Commission (CCC) which issued a 2016 memo with guidance that coastal cities provide “lower cost visitor…facilities” and beach access via STRs.     City Council 10 – 10 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 9 Cities Without a Specific STR Ordinance Some cities without an STR ordinance have operated on the assumption that because STRs are not defined by an ordinance, they are banned. However, when an STR operator challenges a citation, these cities have often discovered that the subsequent court ruling goes against the city, as evidenced by recent cases described below. Cities often respond to these losses by drafting new ordinances and amendments, but sometimes a new STR operator will find another legal gap, and the “whack-a-mole” game continues. Multi-unit apartment complexes may also host unpermitted STRs in cities that have bans. Photos used in online advertising often make complexes easy to find, but identifying specific units may be difficult. Property managers are more familiar with the units and can sometimes help CE track these down. Some properties without permits are advertised on foreign-language websites. Image searches may uncover these host sites, but the Grand Jury did not identify any solution yet for this challenge. How Cities Collect Complaints Many Orange County cities provide an online complaint portal as well as a telephone hotline; these services are staffed by a third-party platform or by city staff. In cities that allow STRs, Code Enforcement will reach out to the STR emergency contact to initiate complaint resolution. Issues with STR Code Enforcement Most STR operators want to avoid citations and fines. Neighbor complaints can lead to notices of violation, fines, and ultimately revocation of the STR operating permit. With effective enforcement, STRs that violate city codes receive a citation and/or fine. This can result in improved behavior on the part of the STR operator. In the fifteen cities that allow STRs, neighbors face hurdles in complaint resolution. This, along with laxity in enforcement, may explain why fewer than ten percent of STRs record a complaint in a given year, a number that fails to reflect the frustration of STR neighbors. Tracking and confirmation of complaints is often difficult. In order to enforce STR ordinance rules, code or law enforcement must first substantiate that the source is an STR. In some cities that permit STRs, Code Enforcement works only during regular business hours. Nuisance reports often occur in the evening or early morning, when CE may not be on duty. Therefore, residents or other complainants do not receive a timely response and the problem is not resolved at the time of the actual nuisance, if ever.     City Council 10 – 11 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 10 Most ordinances require an emergency contact for each STR, but a review of hundreds of complaints between 2022 and 2024 shows that in a number of cases the contact does not respond either in the thirty- or sixty-minute required time frame. Warnings and citations may take up to a week to issue and are recorded in an STR complaint log. The STR operator may appeal the citation. Initial appeals are made through a city official or a third-party administrative officer. This can take some time, during which the STR may continue to operate. An ordinance without an appeals procedure may be challenged in the courts. The Grand Jury learned that in most cities, CE investigates complaints with a fair bit of leniency. First, the CE officer will visit the property and confirm the violation. The most common complaint is noise, and this violation must be observed and verified by the CE officer. Other complaints may involve vehicle parking, trash, and exceeding permitted occupancy. The CE officer often works through the emergency contact to resolve problems and often will issue a warning rather than a citation. Tools That Help Code Enforcement Accomplish Their Goals Cities that allow STRs would benefit from a system that geographically integrates STR owner contact information, permit, and business license numbers. Having this information readily available would enable CE to respond to complaints more effectively. Some of the third-party platforms offer these tools, but using a third-party platform requires a degree of technical knowledge and an investment in Code Enforcement training. Some cities accomplish this work with internal tools and staff. Beyond responding to complaints, CE in some cities proactively inspect permitted STRs and/or confirm the emergency contacts. These inspections confirm occupancy limits, ensure that safety equipment is onsite, and validate that no unpermitted construction has been done on the property. Legal Cases Uncover Gaps in STR Ordinances Recent cases up and down the state have established firm guidance for cities as they deal with STR issues. The Grand Jury identified a few cases that clarified areas of ambiguity in existing STR ordinances:     City Council 10 – 12 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 11 Table 3: Recent selected legal findings related to STRs Case Decision People v. Venice Suites, LLC, 71 Cal. App. 5th 715, 732-34 (2021) Specificity in zoning language is necessary. Length of occupancy was not specified in code and therefore STR usage would be permitted. Keen v. City of Manhattan Beach, 77 Cal. App. 5th 142 (2022) The term “residence” alone is not effective in banning STRs. A specific STR ordinance is necessary. Coastal Protection Alliance Inc. v. Airbnb, Inc., 95 Cal. App. 5th 207, 270 (2023) Operation of STRs in coastal zones does not in and of itself constitute an increase in density or intensity requiring changes in zoning. Kracke v. City of Santa Barbara, 63 Cal. App. 5th 1089 (2021) Coastal cities need to secure and comply with Coastal Commission rulings before drafting any limiting ordinances pertaining to STRs. These rulings highlight gaps in city ordinances and may provide grounds for appeal of STR citations. In light of these rulings, the cities of Anaheim and Santa Ana amended their codes to incorporate language that plugs the gaps, resulting in more effective STR enforcement. Managing Permit Scarcity Limits on the number of STR permits create a quasi-monopoly. In some cities, the permit limit was set at a point in time when no limit existed. The cities selected a number slightly greater than the inventory then in existence. Once the limit was set, these cities saw an acceleration in applications up to the limit. In some cities, STRs are excluded only in certain zones. Single family home (R1) zones and Homeowner Associations (HOAs) often have exclusions. Other cities permit unlimited STRs in a “vacation home zone” near the beach or an attraction. Still others allow one STR in a fixed radius (typically 300 feet), which effectively limits permits. At least three cities (Newport Beach, Dana Point, and Orange) have created waiting lists in response to having more applications than available permits. However, STR operators rarely voluntarily relinquish their permits. If an STR has been converted to a long-term rental, then it is no longer subject to TOT. Unless the STR operator informs the city of the conversion, a city that only collects TOT annually (as at least one city does) will not know for a year that the unit is no longer operating as an STR. At that point, as they have not received any TOT from the unit, the     City Council 10 – 13 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 12 city can initiate proceedings to rescind the STR permit and pass it on to the next applicant on the waiting list. However, the STR operator can appeal, and this can extend the process even longer. Some cities allow permit holders to transfer their permit to a family member or to the new owner of their property, thus circumventing the waiting list altogether. A system where permits expire after a certain time would afford those on the waiting list an opportunity to be placed ahead of renewals, thus creating a more equitable process. One city, Dana Point, has set a limit on investor-owned properties, allowing more Hosted STRs to have priority in getting permits. Collecting TOT Revenue The fifteen cities that allow STRs (see Table 1) collect TOT on STR revenue, plus any fees charged to the renter. Operators report TOT to cities either annually, quarterly, or monthly. Monthly reporting of TOT has several advantages: cities receive TOT sooner, the STR owner has a smoother and more predictable cash flow, and cities can quickly identify non-revenue- producing STRs. In cities like Dana Point and Anaheim, TOT represents a substantial percentage of city revenue; however, nearly all of this comes from hotels. Short-term rental TOT in Newport Beach represents thirty percent of total TOT collections, contributing two percent of city revenues. Newport Beach has the greatest share of TOT revenue from STRs (with 1,550 units) and the greatest number of STRs of all Orange County cities. Transient Occupancy Tax rates vary by city from eight to seventeen percent. Despite the limited amounts, each city that collects short- term rental TOT increases their general fund. Each city handles TOT collection differently. Newport Beach collects quarterly from agents who operate STRs and annually from STR homeowners, using paper-based forms. This system does not allow for easy tracking of short-term rental TOT by permit number because multiple units at the same address (with separate permits) may be combined on the form. A digital submission by unique permit number, such as is used by the City of Orange, is easy and provides greater detail to the city. The City of Anaheim has agreements called Voluntary Collection Agreements (VCAs) with a number of Online Booking Agency platforms that enable monthly TOT remittance from short- term rental advertising on the OBA. In most cases, OBAs share a spreadsheet with totals only; however, at least one platform remits with detailed addresses with amounts by address. It is possible for an OBA to send more detailed data and for the city to integrate it into its information systems, but as yet no city appears to have negotiated with an OBA to implement this direct reporting. Requiring an OBA to report more detail ensures that all STR tax from Online Booking Agency is reported, collected, and remitted to the city, whether the STR is permitted or not. However, this system still would not capture STRs booked directly with the operator, which may be up to 30-60% of gross rental revenue.     City Council 10 – 14 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 13 At least one city (Orange) requires that TOT reporting include the number of days the STR is available for rent and number of days rented each month. Capturing these statistics facilitates desk auditing. A “desk audit” is a remote review of the STR operators’ reported information to ensure compliance with TOT reporting requirements. This is in contrast to a “business-level audit,” which is performed by the city on site and involves verification of the reported information against third-party records, such as bank statements. The Grand Jury’s review of a subset of Orange County cities did not identify any that did more than desk audits on short-term rental TOT receipts. Put simply, these cities currently rely on the “honor system.” Conducting business-level audits would allow cities to discover and collect additional funds. However, a city should consider the cost of enforcement versus the financial benefit of STR business audits, especially in smaller cities with limited short-term rental TOT. Major Events Fuel Demand for STRs Reports from the 2024 Olympic games indicate that the average price per night of STRs in and around Paris more than doubled during the Olympics, and total inventory grew by nearly fifty percent. With the coming 2026 Los Angeles World Cup and the 2028 Los Angeles Olympics, these surges are likely to be seen in Orange County, especially with the Honda Center and Trestles Beach—both in Orange County—being used as Olympic venues. Orange County cities have not yet dedicated resources to plan around STRs for these major events. STR Impact on Affordable Housing Some housing advocates argue that STRs reduce the inventory of much needed and mandated affordable housing. The Grand Jury found that STRs have a negligible effect on affordable housing in cities that currently allow STRs. The Southern California Association of Governments, acting under the direction of the State Housing Element Law, sets a mandated volume of new units by city for Very Low Income (VLI) and Low Income (LI) units, and this analysis uses it as the estimate of needed affordable units. The Grand Jury’s analysis of inland cites suggests that if their existing STR units were converted to affordable housing, they would contribute at most about eight percent (125/1,671 from Table 4) of the affordable units required (in the city of Orange), and a much smaller percentage in other inland cities. On the other hand, in coastal cities, the STR volumes appear to meet a sizable portion of affordable unit goals. However, coastal cities must comply with State law enforced through the California Coastal Commission (CCC). The CCC weighs in on all coastal development and changes, and any modification of a city’s zoning rules or limits on STRs would be subject to the CCC’s approval. The CCC’s stated goal is to preserve access to public beaches and low-cost     City Council 10 – 15 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 14 short-term housing, which includes STRs. It is therefore unrealistic to expect that coastal STRs would be converted to long-term affordable housing in any sizeable number. Table 4: STR permit limits and affordable housing needed (Housing Element) Housing Element 6th Series Unit Goals Inland Cities Limit on STR Permits Very Low Income (VLI) Low Income (LI) VLI+LI Unit Goal Anaheim 277 3,767 2,397 6,164 Buena Park 11 2,119 1,343 3,462 Fullerton 100 3,198 1,989 5,187 Orange 125 1,067 604 1,671 Coastal Cities* Dana Point 115 147 84 231 Laguna Beach 300 118 80 198 Newport Beach 1,550 1,456 930 2,386 San Clemente 225 282 164 446 Seal Beach 33 258 201 459 *Subject to CCC legal requirements Equally important is the fact that there is rarely a one-to-one relationship between STRs and long-term housing. In many areas of the County, STRs are luxury or large-scale homes. It is extremely unlikely that such homes could or would be easily converted into affordable housing or demolished to create multiple affordable dwellings. Aside from the complications of such an endeavor, the likelihood that neighbors would acquiesce to these changes is negligible. Based on the above factors, the Grand Jury concludes that, contrary to widely held belief, STRs should not be considered a significant factor in the availability of affordable housing in Orange County cities with STRs. STRs Can be Good Neighbors The burden of getting STR operators to function in a community friendly way should be on the operator and government, not the neighborhood residents. Best practices include the following: • Updated ordinances that limit how STRs can advertise and specifically exclude STRs from banned cities • Concise city permitting guidance     City Council 10 – 16 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 15 • An easy-to-use complaint system for residents • Diligent code enforcement • Requiring an in-person contact • Permit numbers in all advertising • Monthly electronic collection of TOT Several Orange County cities, such as Seal Beach, Dana Point, and Orange, have clear permitting procedures that explicitly outline Good Neighbor policies, yielding low complaint rates. Anaheim and Santa Ana have made ordinance revisions that improve the odds that their cities will prevail in appeals to STR citations. Newport Beach, Dana Point, and Anaheim perform regular inspections on new and existing STRs to ensure units are safe and code compliant. Incorporating the above elements in a city’s ordinances and practicing effective code enforcement would enhance the relationship between STR business operators and their neighbors. Moreover, better communication among cities to share these best practices would greatly improve the management of STRs. FINDINGS In accordance with California Penal Code Sections 933 and 933.05, the 2024-2025 Grand Jury requires (or as noted, requests) responses from each agency affected by the findings presented in this section. The responses are to be submitted to the Presiding Judge of the Superior Court. Based on its investigation “Long-Term Solutions to Short-Term Rentals,” the 2024-2025 Orange County Grand Jury has arrived at twelve findings, as follows: F1: Despite the increasing media coverage of Online Booking Agencies (OBAs), STRs are not a new phenomenon in Orange County. F2: The steady growth of STR usage in the last decade raises concerns of potential public nuisance. F3: Even with robust Code Enforcement, a city’s statutory ban on STRs is not enough to keep STRs from operating. F4: Anaheim’s ordinance requires OBAs to report Transient Occupancy Tax (TOT) directly to the city. This has led to the favorable consequence that unpermitted STR income is reported to the city.     City Council 10 – 17 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 16 F5: Proactive home inspections of new and renewing STRs, which have been implemented in some Orange County cities, improve code enforcement and STR compliance with city ordinances. F6: Direct remittance of taxes by OBAs does not capture all TOT for an STR because of direct booking practices. F7: Some cities in Orange County have outdated systems for tracking short-term rental TOT making the process less effective and more difficult for staff. F8: In some cases, STRs are improperly recharacterized as long-term rentals to circumvent the collection of TOT and any applicable penalties. F9: Online Booking Agencies in foreign languages are outside the current capabilities of Code Enforcement to monitor and track unpermitted STRs. F10: Cities that fail to routinely review their STR waiting lists potentially lose TOT revenue and contribute to a greater prevalence of unpermitted STRs. F11: Locations that have hosted major events have reported an outsized increase in demand and pricing of STRs, a situation Orange County is likely to experience with the upcoming 2026 Los Angeles World Cup and 2028 Los Angeles Olympics. F12: City leaders have no regular communication with each other concerning STR issues, limiting opportunities to develop strategies and expertise to improve service. RECOMMENDATIONS In accordance with California Penal Code Sections 933 and 933.05, the 2024-2025 Grand Jury requires (or, as indicated, requests) responses from each agency affected by the recommendations presented in this section. The responses are to be submitted to the Presiding Judge of the Superior Court. Based on its investigation described herein, the 2024-2025 Orange County Grand Jury makes the following nine recommendations: R1: Cities should review and begin to update ordinances to keep up with the rapidly changing nature of court findings and legislation related to STRs, by December 31, 2025, and no less frequently than every three years thereafter. (F4, F12) R2: Cities should consider developing a plan for upcoming major events that are expected to create a surge in demand for STRs and its associated Transient Occupancy Tax, by December 31, 2025, and no less frequently than every two years thereafter. (F11)     City Council 10 – 18 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 17 R3: Cities that allow STRs should evaluate the benefit of ordinances facilitating Voluntary Collection Agreements requiring OBAs to submit TOT directly, by June 30, 2026. (F4, F12) R4: Cities that allow STRs should evaluate the benefit of collecting TOT on a monthly basis by individual property, by June 30, 2026. (F7, F8) R5: Cities should require STRs to include the number of days rented per month per permit to facilitate short-term rental TOT desk audits by November 30, 2025. (F7, F8) R6: Cities with a permit waiting list should implement strategies to remove non-revenue- generating licenses to allow for fair access by December 31, 2025, and annually thereafter. (F7, F10) R7: Cities that allow STRs should consider allocating resources to update their short-term rental TOT tracking systems by September 30, 2026. (F7, F8, F10) R8: Cities that allow STRs should consider random multi-year audits to confirm TOT by June 30,2026, and annually thereafter. (F6, F7, F8) R9: City leaders should have regular discussions with each other to share STR management strategies on a biannual basis commencing no later than January 1, 2026. (F12) RESPONSES The following excerpts from the California Penal Code provide the requirements for public agencies to respond to the Findings and Recommendations of this Grand Jury report: Penal Code Section 933: (c) No later than 90 days after the grand jury submits a final report on the operations of any public agency subject to its reviewing authority, the governing body of the public agency shall comment to the presiding judge of the superior court on the findings and recommendations pertaining to matters under the control of the governing body, and every elected county officer or agency head for which the grand jury has responsibility pursuant to Section 914.1 shall comment within 60 days to the presiding judge of the superior court, with an information copy sent to the board of supervisors, on the findings and recommendations pertaining to matters under the control of that county officer or agency head and any agency or agencies which that officer or agency head supervises or controls. In any city and county, the mayor shall also comment on the findings and recommendations. All of these comments and reports shall forthwith be submitted to the presiding judge of the superior court who impaneled the grand jury. A copy of all responses to grand jury reports shall be placed on file with the clerk of the public agency and the office of the county clerk, or the mayor when applicable, and shall remain on file in those offices. One copy shall be placed on file with the applicable grand jury final report by, and in the control of the currently impaneled grand jury, where it shall be maintained for a minimum of five years.     City Council 10 – 19 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 18 Penal Code Section 933.05: (a) For purposes of subdivision (b) of Section 933, as to each grand jury finding, the responding person or entity shall indicate one of the following: (1) The respondent agrees with the finding. (2) The respondent disagrees wholly or partially with the finding, in which case the response shall specify the portion of the finding that is disputed and shall include an explanation of the reasons therefor. (b) For purposes of subdivision (b) of Section 933, as to each grand jury recommendation, the responding person or entity shall report one of the following actions: (1) The recommendation has been implemented, with a summary regarding the implemented action. (2) The recommendation has not yet been implemented, but will be implemented in the future, with a timeframe for implementation. (3) The recommendation requires further analysis, with an explanation and the scope and parameters of an analysis or study, and a timeframe for the matter to be prepared for discussion by the officer or head of the agency or department being investigated or reviewed, including the governing body of the public agency when applicable. This timeframe shall not exceed six months from the date of publication of the grand jury report. (4) The recommendation will not be implemented because it is not warranted or is not reasonable, with an explanation therefor. (c) However, if a finding or recommendation of the grand jury addresses budgetary or personnel matters of a county agency or department headed by an elected officer, both the agency or department head and the board of supervisors shall respond if requested by the grand jury, but the response of the board of supervisors shall address only those budgetary or personnel matters over which it has some decision-making authority. The response of the elected agency or department head shall address all aspects of the findings or recommendations affecting his or her agency or department. (d) A grand jury may request a subject person or entity to come before the grand jury for the purpose of reading and discussing the findings of the grand jury report that relates to that person or entity in order to verify the accuracy of the findings prior to their release. (e) During an investigation, the grand jury shall meet with the subject of that investigation regarding the investigation, unless the court, either on its own determination or upon request of the foreperson of the grand jury, determines that such a meeting would be detrimental. (f) A grand jury shall provide to the affected agency a copy of the portion of the grand jury report relating to that person or entity two working days prior to its public release and after the approval of the presiding judge. No officer, agency, department, or governing body of a public agency shall disclose any contents of the report prior to the public release of the final report. Responses Required Comments to the Presiding Judge of the Superior Court in compliance with Penal Code Section 933.05 are required within 90 days of the date of the publication of this report from:     City Council 10 – 20 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 19 Findings City Councils of the following cities: Dana Point, Fullerton, Huntington Beach, Laguna Beach, Newport Beach, San Clemente, San Juan Capistrano, Seal Beach F1, F2, F5, F6, F7, F8, F9, F10, F11, F12 Costa Mesa, Irvine, Santa Ana F1, F2, F3, F12 Anaheim F1, F2, F4, F5, F6, F7, F8, F9, F11, F12 Recommendations City Councils of the following cities: Anaheim, Dana Point, Fullerton, Huntington Beach, Laguna Beach, Newport Beach, Orange, San Clemente, San Juan Capistrano, Seal Beach R1, R2, R3, R4, R5, R6, R7, R8, R9 Costa Mesa, Irvine, Santa Ana R1, R2, R9 Requested Responses Comments to the Presiding Judge of the Superior Court in compliance with Penal Code Section 933.05 are requested within 90 days of the date of the publication of this report from: Findings City Councils of the following cities: Buena Park, La Palma, Lake Forest, Mission Viejo, Placentia F1, F2, F5, F6, F7, F8, F9, F10, F11, F12 Aliso Viejo, Brea, Cypress, Fountain Valley, Garden Grove, La Habra, Laguna Hills, Laguna Niguel, Laguna Woods, Los Alamitos, Rancho Santa Margarita, Stanton, Tustin, Villa Park, Westminster, Yorba Linda F1, F2, F3, F12 Recommendations City Councils of the following cities: Buena Park, La Palma, Lake Forest, Mission Viejo, Placentia R1, R2, R3, R4, R5, R6, R7, R8, R9     City Council 10 – 21 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 20 Aliso Viejo, Brea, Cypress, Fountain Valley, Garden Grove, La Habra, Laguna Hills, Laguna Niguel, Laguna Woods, Los Alamitos, Rancho Santa Margarita, Stanton, Tustin, Villa Park, Westminster, Yorba Linda R1, R2, R9 BIBLIOGRAPHY Better Neighbors LA. "BNLA Annual Report 2022." February 24, 2023. https://static1.squarespace.com/static/5fc9845732f65217775cb3a5/t/63f8e87357c81b1848 48b95b/1677256830192/BNLA_Annual+Report_2022-web.pdf. California Coastal Commission. "Short Term Vacation Rental Memo to Coastal Planning and Development Directors." December 6, 2016. https://documents.coastal.ca.gov/assets/la/Short_Term_Vacation_Rental_to_Coastal_Plan ning_&_Devt_Directors_120616.pdf. California Coastal Commission. "Recent LCP Policy Examples for Lower Cost Overnight Accommodations." 2023. https://documents.coastal.ca.gov/assets/lower-cost-coastal- lodging/LCOA-Doc2.pdf. Costar. "Summer Olympics Drove Paris Room Rates to All-Time Highs." CoStar, August 11, 2024. https://www.costar.com/article/54408592/summer-olympics-drove-paris-room-rates-to-all- time-highs. Dubetz, Alissa, Matt Horton, and Charlotte Kesteven. "Staying Power: The Effects of Short- Term Rentals on California’s Tourism Economy and Housing Affordability." Milken Institute, June 1, 2022. https://milkeninstitute.org/content-hub/research-and-reports/reports/staying-power- effects-short-term-rentals-californias-tourism-economy-and-housing-affordability Humphreys, Lucy. "Regulating Short-Term Rentals in California's Coastal Cities: Harmonizing Local Ordinances with the California Coastal Act." Loyola of Los Angeles Law Review 52 (2019): 309. Jin, Ginger Zhe, Liad Wagman, and Mengyi Zhong. "The Effects of Short-term Rental Regulation: Insights from Chicago." November 19, 2023. SSRN. https://ssrn.com/abstract=4638022 or http://dx.doi.org/10.2139/ssrn.4638022. Reinhard, D., and J.J. Roth. "Renting Trouble? An Analysis of Crime and Calls to Police at Addresses with Different Rental Types." Crime Science 13, no. 35 (2024). https://doi.org/10.1186/s40163-024-00232-8.     City Council 10 – 22 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 21 Safely. "The Best Alternatives to Airbnb and VRBO: The Rise of the Niche Platforms." Safely, February 17, 2025. https://safely.com/articles/the-best-alternatives-to-airbnb-and-vrbo-the-rise- of-the-niche-platforms/. Thompson, Robert. "Affordable Twenty-Four Hour Coastal Access: Can We Save a Working Stiff's Place in Paradise?" Ocean and Coastal Law Journal 12, no. 1 (2006). https://digitalcommons.mainelaw.maine.edu/oclj/vol12/iss1/5/. Urevich, Robin. "Is My Short-Term Los Angeles Rental Legal?" ProPublica, September 3, 2024. https://www.propublica.org/article/is-my-short-term-los-angeles-rental-legal. Wachsmuth, David, and Danielle Kerrigan. "Short-Term Rentals in Los Angeles: 2022 Report." Urban Politics and Governance Research Group, McGill University, 2022. https://upgo.lab.mcgill.ca/publication/strs-in-los-angeles-2022/Wachsmuth_LA_2022.pdf. ANNOTATED BIBLIOGRAPHY Airbnb. “Vacation Rentals, Homes, Experiences & Places.” Airbnb.com. Accessed January 6, 2025. https://www.airbnb.com. Leading booking platform for STRs. AirDNA. “Short-Term Rental Data & Analytics.” AirDNA.co. Accessed January 6, 2025. https://www.airdna.co. Platform that tracks the STR market, claiming listings of ten million properties that are then linked to partner data to detect reservations and calculate market performance. Market-level volumes are reported with projections. Subscriptions allow for detailed searching and market reports. Booking.com. “Booking.com: Hotels, Apartments, Villas, Hostels & More.” Booking.com. Accessed January 6, 2025. https://www.booking.com. Leading booking platform includes hotels and STRs. Deckard. “Deckard Technologies.” Deckard.com. Accessed January 6, 2025. https://www.deckard.com. Owner of Rentalscape product, a third-party platform working with cities, offering STR detection with address identification, complaint platform (call-center, web reporting), and tax collection. Granicus. “Host Compliance.” Granicus.com. Accessed January 6, 2025. https://granicus.com/product/host-compliance/. Third-party platform working with cities offering STR detection, a complaint platform and tax collection. Host Compliance product recently integrated into Granicus.     City Council 10 – 23 8/5/2025 Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 22 Rabbu. “Short-Term Rental Property Management.” Rabbu.com. Accessed January 6, 2025. https://rabbu.com. One of several investment platforms that does market analysis for STR buyers. STR. “Hotel Industry Data & Benchmarking.” STR.com. Accessed January 6, 2025. https://www.str.com. Part of the Costar Group of real estate data companies; tracks data on hospitality markets with a primary focus on hotels, but STR data such as prices and volumes are also tracked. Vacasa. “Vacation Rentals.” Vacasa.com. Accessed January 6, 2025. https://www.vacasa.com. Vacation rental management and booking site. Provides services to owners and customers. VRBO. “Vacation Rentals by Owner.” VRBO.com. Accessed January 6, 2025. https://www.vrbo.com. Leading booking platform, part of Expedia travel group. Integrated Home Away in 2019. Zumper. “Apartments for Rent.” Zumper.com. Accessed January 6, 2025. http://zumper.com. One of many aggregating sites for rentals across platforms. Limits searches to strict city boundaries when searching.     City Council 10 – 24 8/5/2025 2024-2025 Responses to Orange County Grand Jury Findings and Recommendations “Long-Term Solutions to Short-Term Rentals” Exhibit 2 Page 1 of 3 Finding City Position (1 or 2)* Response to Finding F1: Despite the increasing media coverage of Online Booking Agencies (OBAs), STRs are not a new phenomenon in Orange County. 1 Although STRs are not a new phenomenon in Orange County, the City of Santa Ana has seen a significant rise of STRs within the last three years, likely attributed to a growth in tourism following the global Covid-19 pandemic and the growth of Online Booking Agencies (OBAs). F2: The steady growth of STR usage in the last decade raises concerns of potential public nuisance. 1 The steady growth of STRs in Santa Ana has raised concerns of public nuisance and community disruption. These include: •Loud music and disruptive gatherings •Illegal parking of vehicles •Trash accumulation and lack of waste management These nuisances have resulted in adverse impacts on residential neighborhoods, challenging the City’s efforts to preserve quality of life and neighborhood integrity. F3: Even with robust Code Enforcement, a city’s statutory ban on STRs is not enough to keep STRs from operating. 2 The City’s Code Enforcement staff has the ability to receive, investigate, and issue the required citations to a property owner in violation of the City’s statutory ban on STRs. However, despite a statutory ban on STRs, enforcement remains a persistent challenge. Many STRs continue to operate covertly, often changing listings or locations to evade detection. Santa Ana’s Code Enforcement team remains committed to addressing violations. The City’s Code Enforcement staff is equipped to: •Receive and investigate complaints •Identify violators •Issue citations to property owners operating illegal STRs While enforcement is ongoing, it is limited by the evolving and decentralized nature of online rental platforms.     City Council 10 – 25 8/5/2025 2024-2025 Responses to Orange County Grand Jury Findings and Recommendations “Long-Term Solutions to Short-Term Rentals” Exhibit 2 Page 2 of 3 Finding City Position (1 or 2)* Response to Finding F12: City leaders have no regular communication with each other concerning STR issues, limiting opportunities to develop strategies and expertise to improve service. 2 Effective STR management requires continuous communication and collaboration. Although previously cited as lacking regular coordination, City staff and the City Attorney’s Office now meet frequently to discuss STR-related issues and develop strategies to improve service and enforcement effectiveness. Continued collaboration with the Santa Ana Police Department for calls for service and enforcement inspections is an essential component of this collaborative climate. *For the purposes of this Orange County Grand Jury Report, City Position 1 indicates that the respondent agrees with the finding, and City Position 2 indicates that the respondent disagrees wholly or partially with the finding.     City Council 10 – 26 8/5/2025 2024-2025 Responses to Orange County Grand Jury Findings and Recommendations “Long-Term Solutions to Short-Term Rentals” Exhibit 2 Page 3 of 3 Recommendation City Position (1, 2, 3, or 4)* Response to Recommendation R1: Cities should review and begin to update ordinances to keep up with the rapidly changing nature of court findings and legislation related to STRs, by December 31, 2025, and no less frequently than every three years thereafter. 1 The City of Santa Ana updated its municipal code on December 3, 2024, as it relates to STRs. Moreover, the Planning Division is currently comprehensively updating the City’s zoning code, which will include consistency with the latest state and federal laws, as well as court rulings. Completion of the comprehensive update to the zoning code is expected to occur fall 2025. These updates demonstrate the City’s proactive approach to maintaining a legally sound regulatory framework. R2: Cities should consider developing a plan for upcoming major events that are expected to create a surge in demand for STRs and its associated Transient Occupancy Tax, by December 31, 2025, and no less frequently than every two years thereafter. 1 The City’s Planning Division recommends updates to its zoning code for Planning Commission and City Council consideration on a yearly basis to address changes to state and federal law, and any court ruling affecting land use. The City does not permit STRs within its jurisdiction, so there is no need to develop a strategy to address surge in demand. If the policy direction related to STRs changes, the City will develop a robust inter-agency team to create a regulatory framework to permit and tax such a use. R9: City leaders should have regular discussions with each other to share STR management strategies on a biannual basis commencing no later than January 1, 2026. 1 City staff, along with the City Attorney’s Office, will continue to have regular discussions to share STR management strategies. This collaboration also includes input from the Santa Ana Police Department. *For the purposes of this Orange County Grand Jury Report, City Position 1 indicates the recommendation has been implemented, with a summary regarding the implemented action; City Position 2 indicates the recommendation has not yet been implemented, but will be implemented in the future, with a timeframe for implementation; City Position 3 indicates the recommendation requires further analysis, with an explanation and the scope and parameters of an analysis or study, and a timeframe for the matter to be prepared for discussion by the officer or head of the agency or department being investigated or reviewed, including the governing body of the public agency when applicable (timeframe shall not exceed six months from the date of publication of the grand jury report); and City Position 4 indicates the recommendation will not be implemented because it is not warranted or is not reasonable, with an explanation therefor.     City Council 10 – 27 8/5/2025 Planning and Building Agency www.santa-ana.org/pba Item # 11 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Trash, Weeds, Rubbish, Sanitation Abatement, and Board-Up Services AGENDA TITLE Agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for On-Call Trash, Weed, Rubbish, Sanitation Abatement, and Board-Up Services for the Planning and Building Agency (Specification No. 25-025) (Non-General Fund) RECOMMENDED ACTION Authorize the City Manager to execute agreements with SLS Property Solutions, Inc., Real Estate Consulting & Services, Inc., Quality Sprayers, Inc., and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services for citywide on-call trash, weeds, rubbish, sanitation abatement and board up services in an aggregate amount not to exceed $450,000 for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two, one-year renewal options (Core Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION The Code Enforcement Division is the primary division within the City of Santa Ana responsible for resolving public nuisances related to abandoned properties, illegal occupancy, vacant land, and unsecured buildings on residential, commercial, and public right-of-way areas, following approval from the Executive Director of the Planning and Building Agency. Beyond these, the Division addresses weed abatement, sanitation, and rubbish removal on occupied properties through legal administrative means. Large- scale abatement efforts may need the use of specialized machinery, including track loaders, truck and semi-end dump trailer combinations, water trucks, high-reach forklifts, stake bed trucks, and backhoes, especially when biohazardous materials are involved. Unmaintained properties—whether abandoned, substandard, or neglected—attract crime and vandalism, posing a significant threat to the health and safety of the surrounding community. These dangerous structures often become public nuisances, attracting graffiti, vermin, overgrown vegetation, dumping, encampments, and trespassing. Even abandoned swimming pools can become breeding grounds for     City Council 11 – 1 8/5/2025 Trash, Weeds, Rubbish, Sanitation Abatement, and Board Up Services August 5, 2025 Page 2 5 2 0 2 insects and a serious drowning risk. The Code Enforcement Division is responsible for investigating and resolving these hazardous conditions. This includes, but is not limited to, issues such as unsecured or open structures, vacant lots, unfenced parcels, overgrown vegetation, accumulated trash and debris, and unkempt swimming pools. As defined by California Health and Safety Code (Section 17920.3), these conditions create immediate dangers, severe blight, and threaten public life, health, property, and safety. In addition to the California Health and Safety Code, the Santa Ana Municipal Code (SAMC) designates all dangerous buildings or portions thereof as public nuisances. These nuisances must be corrected through repair, rehabilitation, demolition, or removal. When City inspections uncover such hazardous conditions, a formal notice is issued to the property owner, requiring them to remedy the issues promptly. If the owner fails to correct the hazardous conditions within the specified timeframe, the City may hire a contractor to perform the necessary abatement. This can include weed and sanitation clean-ups, boarding up structures, and other measures to secure the property. All costs associated with the abatement, along with administrative fees authorized by Santa Ana Municipal Code Chapter 17, are then billed to the property owner. Cost Recovery and Legal Action The City actively pursues reimbursement of all resulting abatement costs from the property owner. If these costs are not repaid in a timely manner, they are referred to the Orange County Tax Assessor to be recorded as a lien on the property. Furthermore, the City Attorney's Office may initiate criminal action against the property owner. Consultant Selection In some cases, the Code Enforcement Division hires qualified, experienced consultants for specific projects. Being on the City’s pre-approved list does not guarantee work. Firms are selected based on their ability to perform the required work within specific timeframes and budget constraints. This streamlined approval process allows the City to quickly engage expert assistance, respond effectively to fluctuating demands, and ultimately provide better service to the City of Santa Ana. Request for Proposals (RFP) No. 25-085 was issued on June 3, 2025 on the City’s online bid management and publication system. A summary of vendor participation and results is as follows: 1 Santa Ana vendor notified 22 Vendors downloaded the RFP packet 6 Proposals received 1 Proposal received from Santa Ana vendor     City Council 11 – 2 8/5/2025 Trash, Weeds, Rubbish, Sanitation Abatement, and Board Up Services August 5, 2025 Page 3 5 2 0 2 Proposals were solicited, opened on June 17, 2025, and evaluated. Six proposals were submitted by the RFP deadline and four (4) were determined to be responsive to the specifications and met the City’s requirements. An evaluation committee reviewed and rated the proposals according to the criteria listed in the RFP. The proposal submitted by the vendor from Santa Ana was disqualified because it was incomplete and was not responsive to the RFP’s pricing requirements. Staff recommends awarding the four (4) agreements with: SLS Property Solutions, Inc.; Real Estate Consulting & Services, Inc.; Quality Sprayers, Inc.; and Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services, which provided complete and qualifying responses to the City’s RFP (Exhibits 1-4). ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT Funding will be available in current FY 25-26 budget and funding for subsequent fiscal years will be included in the proposed budgets for the city Council Consideration. As noted in the Cost Recovery and Legal Action section, these costs are expected to be reimbursed by the property owner. Reimbursements will be deposited into Account 12116002-53507 (Planning’s Special Repair / Demolition – Emergency Repair Assessment). Fiscal Year Accounting Unit- Account # Fund Description Accounting Unit, Account Description Amount FY 25-26 August - June 12116540-62300 Non-General Fund Planning & Building, Community Preservation, Contract Services - Professional $100,000 FY 26-27 12116540-62300 Non-General Fund Planning & Building, Community Preservation, Contract Services - Professional $100,000 FY 27-28 12116540-62300 Non-General Fund Planning & Building, Community Preservation, Contract Services - Professional $100,000 FY 28-29 12116540-62300 Non-General Fund Planning & Building, Community Preservation, Contract Services - Professional $75,000 FY 29-30 12116540-62300 Non-General Fund Planning & Building, Community Preservation, Contract Services - Professional $70,000 FY 30-31 July - August 12116540-62300 Non-General Fund Planning & Building, Community Preservation, $5,000     City Council 11 – 3 8/5/2025 Trash, Weeds, Rubbish, Sanitation Abatement, and Board Up Services August 5, 2025 Page 4 5 2 0 2 Fiscal Year Accounting Unit- Account # Fund Description Accounting Unit, Account Description Amount Contract Services - Professional Grand Total $450,000 EXHIBIT(S) 1. Agreement - SLS Property Solutions, Inc. 2. Agreement - Real Estate Consulting & Services, Inc 3. Agreement - Quality Sprayers, Inc. 4. Agreement - Hunter Consulting, Inc. DBA HCI Environmental & Engineering Services Submitted By: Ali Pezeshkpour, AICP, Executive Director of Planning and Building Agency Approved By: Alvaro Nuñez, City Manager     City Council 11 – 4 8/5/2025 Page 1 of 8 #2073677v1 AGREEMENT WITH SLS PROPERTY SOLUTIONS, INC. TO PROVIDE ON-CALL TRASH, WEEDS, RUBBISH, SANITATION ABATEMENT, AND PROPERTY BOARD-UP SERVICES THIS AGREEMENT is made and entered into on this 5th day of August, 2025 by and between SLS Property Solutions, Inc., a California corporation (“Contractor”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A.On June 3, 2025, City issued Request for Proposal (“RFP”) No. 25-085 by which it sought qualified Contractors to provide on-call services for weeds, trash, rubbish, sanitation abatement, and property board-up services. B.Contractor submitted a responsive proposal that was among those selected by the City. Contractor represents that it is able and willing to provide the services described in the scope of work that was included in RFP No. 25-085 and attached as Exhibit A. Contractor’s proposal shall be incorporated by reference as though fully attached here to this Agreement. C.Contractor was selected as one of four (4) vendors which qualified for this engagement. Only those Contractors approved by the City Council on August 5, 2025 shall be eligible to be engaged by the City for these services. D.In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES On an on-call basis, and at the City’s sole discretion, Contractor shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Scope of Services - Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.City neither warrants nor guarantees any minimum or maximum compensation to Contractor under this Agreement. Contractor shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Contractor is one of four (4) Contractors selected under RFP 25-085. The total compensation for these services provided by all such Contractors selected under RFP EXHIBIT 1     City Council 11 – 5 8/5/2025 Page 2 of 8 #2073677v1 25-085 shall not exceed the shared aggregate amount of Four Hundred and Fifty Thousand Dollars ($450,000) during the term of the Agreement, including any extension periods. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Contractor agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Contractor agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Contractor’s account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above for a three (3) year term with the option for the City to grant up to two (2), one (1) year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent Contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement (“Documents & Data”). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in     City Council 11 – 6 8/5/2025 Page 3 of 8 #2073677v1 any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Insurance requirements are attached hereto as Insurance Requirements - Exhibit C 7. INDEMNIFICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created     City Council 11 – 7 8/5/2025 Page 4 of 8 #2073677v1 pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. 10. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City’s Municipal Code, whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Contractor or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any amendment to those awards, to any former full-time employee for one-year from date of employee separation except for any CalPERS retiree as authorized by City Council resolution d. The Contractor must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Contractor warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Contractor hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description     City Council 11 – 8 8/5/2025 Page 5 of 8 #2073677v1 of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Contractor covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported (in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in subsections (b) and (c) above. 12. NON-DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, o r disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of     City Council 11 – 9 8/5/2025 Page 6 of 8 #2073677v1 termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30)     City Council 11 – 10 8/5/2025 Page 7 of 8 #2073677v1 P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Planning and Building Agency City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 To Contractor: Sarah L Strader, President SLS Property Solutions, Inc. 875 Iron Horse Dr., A-271 Park City, UT, 84060 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. [signature page to follow]     City Council 11 – 11 8/5/2025 IN WITNESS WHEREOF, tbe paities liereto iiave executed tliis,%reeincnt tlie date and year first above written. ATTEST:(ITY OF SANT,'l ANA Jcnnifcr L. Hall City Clerk APPRO1'ED AS TO FORM SONI A R. CARV ALHO Melissii M Crostliwaite Senior Assistant City /ittoriiey RECOMMENDED FOR APPROV AL: Alvaro Nui'icz City Manager CONTRACTOR: Ali Pezeslikpour Executive Director Pianning cu'id Building Agency Page 8 of 8 .!'2073677vl     City Council 11 – 12 8/5/2025 #2073677v1 EXHIBIT A SCOPE OF SERVICES     City Council 11 – 13 8/5/2025 CITY OF SANTA ANA Board Up Procedures: The USFA National Arson Prevention Initiative Board Up Procedures is incorporated herein by reference and are hereby accepted as Reference Specifications. These Reference Specifications are intended to govern certain construction materials, methods, and details with some additional modification herein. A.Security Measures 1)All openings in the basement, crawl spaces, garages, first floor doors and windows, and any point of entry accessible from a porch, fire escape or other potential climbing point shall be barricaded with plywood, 2x4 braces, carriage bolt sets, specialized head/drive screws, and nails, unless stated otherwise. NOTE: General contractor screws, particleboard, wafer board, Masonite, or other similar material shall NOT be used for purposes of boarding-up a building. 2)Garage Doors and Openings at least 10' from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails every 12" around the perimeter. For all openings, the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brick molding edge on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight. 3)The structure shall be posted with a NO TRESPASSING sign at the completion of the board-up. 4)The Commercial property with full windows or glass facades shall be blacked out and adhesive shall be used to attach the plywood to the glass from the interior to prevent shattering. Plywood shall be secured to the window/glass framing. 5)ONLY Interior Boarding shall require blackout of windows and be secured with plywood and 2x4 braces fasten to the wall with deck nails and specialized star-drive head screws. B.Materials 1)Plywood, 1/2" (4 ply) exterior grade CDX 2)Braces - 2" by 4" by 8' (or longer) construction grade lumber 3)3/8" (coarse thread) by 12" (or longer) carriage bolts (rounded head on weather side) 4)3/8" (coarse thread) construction grade nuts EXHIBIT A SCOPE OF SERVICES     City Council 11 – 14 8/5/2025 CITY OF SANTA ANA 5) 1/2" (USS Standard) Flat washers with an inside diameter large enough to bypass the wrench neck inside the carriage bolt head so no lift edge is available beneath an installed carriage bolt head. 6) 3/8" (USS Standard) diameter flat washers for installation beneath the nut inside the building 7) Combination of 2”-3” deck nails and 2”-3” Star-drive screws; T-20, T-25, etc. C. Barrier Assembly 1) Plywood shall be cut to fit over the window and door openings, flush with outside of the molding/trimmer stud. Application of barriers shall be completed so that all lift or pry points are avoided. Plywood board shall be solid sheets without seams or joints. 2) The 2x4 braces shall be cut to fit the horizontal dimension of the plywood. Two exterior and two interior 2x4 braces shall be provided for each window and three sets for each door. 3) Window Assembly – Braces are located horizontally approximately 1/3 of the distance from the top and the bottom of the window. Bolt holes are located 1/3 of the length of the brace from the outside edge of the window jams. Prior to installation, the assembly should be pre-assembled and 3/8” holes drilled through all of the components. 4) Door Assembly – Door braces will be placed horizontally; one in the center of the doorway and one 1/2 the distance from the center to the top and one 1/2 distance from the center to the bottom of the doorway. Bolt holes are located 1/3 of the length of the brace from the outside edge of the doorframe. Prior to installation, the assembly should be pre- assembled and 3/8” holes drilled through all of the components. 5) Plywood used to cover exterior openings shall be nailed every 12" along the perimeter of the frame of the window, door, or opening. 6) The 2x4 braces on the interior and exterior of the assemblies shall be secured using 3/8” by 12” carriage bolt assemblies. Bolts shall be inserted through the predrilled holes from the exterior with a 1/2” washer place against the exterior brace, a 3/8” washer is placed against the interior brace. The bolt is tightened from the inside so that it slightly compresses the interior brace. The 2x4 Bottom Brace shall be cut to width of door trim and drilled to the floor to prevent opening. 7) Garage Door – the opening shall be covered with plywood and secured with a minimum of 3- inch-long deck or wood screws installed on 6-inch centers around the circumference of the opening. An interior or exterior 2x4 Bottom Brace is required to prevent it from opening and drilled to the floor with masonry screws (or as appropriate). NOTE: These specifications are subject to change upon case-by-case scenario. Any changes or recommendations shall be discussed during the walk-through of the property prior to a proposal, quote and or notice to proceed.     City Council 11 – 15 8/5/2025 CITY OF SANTA ANA D. Window Boarding Specification NOTES: 1) FOR DOUBLE HUNG WINDOWS, SLIDE SASH TO CENTER OF UNIT AND PASS BOLTS THROUGH OPENINGS AT TOP AND BOTTOM. 2) STORM WINDOWS SHOULD BE REMOVED AND STORED INSIDE STRUCTURE. 3) OUTSIDE TRIM MAY HAVE TO BE REMOVED TO ACCOMMODATE A FLUSH AND TIGHT FIT. 4) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 5) BRACE LOCATIONS: A = 1/3 B (SEE DIMENSION LOCATIONS ON DRAWING) NOTE: WINDOWS 3 FEET IN HEIGHT OR SHORTER ONLY REQUIRE ONE BRACE. 6) LOCATION OF BOLT HOLES: C = 1/3D (SEE DIMENSION LOCATIONS ON DRAWING) 7) THE PLYWOOD BOARD SHOULD BE SECURED WITH SCREWS EVERY 12" ALONG THE PERIMETER OF THE FRAME OF THE WINDOW, DOOR, OR OPENING, AND WITH DECK NAILS AT EVERY 6” MARK WHERE SCREW IS NOT PLACED.     City Council 11 – 16 8/5/2025 CITY OF SANTA ANA E. Door Boarding Specifications NOTES: 1) IRON DOORS OR FRAMES MAY BE REMOVED AND STORED INSIDE BUILDING IF NECESSARY. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING. LONGER BOLTS MAY BE NECESSARY. 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 4) IF PLYWOOD CAN NOT BE BUTTED AGAINST BAND MOLDING, CUT TO COVER OUTSIDE EDGE OF DOOR FRAME. 5) BOLT HOLES ARE LOCATED AS THEY ARE FOR WINDOWS (SEE WINDOW DETAIL) 6) CENTER BRACE LOCATED IN CENTER OF DOORWAY OPENING. TOP AND BOTTOM BRACES ARE POSITIONED WHERE A = 1/2B (SEE DIMENSION LOCATIONS ON DRAWING) 7) USE 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM. DRILL TO THE FLOOR TO PREVENT OPENING. INTERIOR AND EXTERIOR BOTTOM BRACES WITH MASONRY SCREWS ARE MANDATORY WHEN BOARDING GARAGE DOORS.     City Council 11 – 17 8/5/2025 CITY OF SANTA ANA F. Brace and Carriage Bolt Specification NOTES: 1) USE 2" BY 4" BY 8' (OR LONGER) CONSTRUCTION GRADE LUMBER FOR BRACES. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS WASHER INTO 2X4 BRACE. 4) USE 1/2" WASHER ON WEATHER SIDE TO ACCOMMODATE THE WRENCH NECK OF BOLT AND ELIMINATE PRY POINTS. G. Window Assembly MATERIALS REQUIRED PER WINDOW  1 - 1/2" CDX PLYWOOD SHEET-CUT TO DIMENSIONS OF WINDOW FRAME (WEATHER SIDE)  4 - 2X4 BRACES - CUT TO WIDTH OF PLYWOOD  4 - CARRIAGE BOLT ASSEMBLIES NUMBER OF WINDOWS TO BE SECURED (NW): NUMBER OF WINDOWS BRACES REQUIRED: (NW X 4) CARRIAGE BOLT ASSEMBLIES REQUIRED (BW): (NW X 4)     City Council 11 – 18 8/5/2025 CITY OF SANTA ANA H. Door Assembly MATERIALS REQUIRED PER DOOR  1 - 1/2" CDX PLYWOOD SHEET - CUT TO DIMENSIONS OF DOOR FRAME (WEATHER SIDE)  1 - 1/2" CDX PLYWOOD SHEET - CUT TO OUTSIDE DIMENSIONS OF DOOR FRAME TRIM (INSIDE)  6 – 2X4 BRACES - 3 CUT TO WIDTH OF OUTSIDE PLYWOOD - 3 CUT TO WIDTH OF INSIDE PLYWOOD  1 - 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM DRILLED TO FLOOR (INSIDE)  6 - CARRIAGE BOLT ASSEMBLIES NUMBER OF DOORS TO BE SECURED (ND): NUMBER OF DOOR BRACES REQUIRED: (ND X 6) NUMBER OF BOTTOM BRACES REQUIRED: (ND) CARRIAGE BOLT ASSEMBLIES REQUIRED (BD): (ND X 6) I. Carriage Bolt Assembly MATERIALS REQUIRED PER CARRIAGE BOLT ASSEMBLY  1 - 3/8" X 12' (OR LONGER IF NECESSARY) CARRIAGE BOLT - COURSE THREAD  1 - 1/2" USS STANDARD FLAT WASHER (WEATHER SIDE)  1 - 3/8" USS STANDARD FLAT WASHER (INSIDE)  1 - 3/8" CONSTRUCTION GRADE NUT - COURSE THREAD TOTAL CARRIAGE BOLT ASSEMBLIES REQUIRED FOR WINDOWS AND DOORS: (BW + BD) _________________ J. Removal of Trash and Debris 1) The Contractor shall be responsible for the removal and proper disposal of all trash, debris, and waste materials generated during the demolition of any structure under this Agreement. This includes, but is not limited to, construction materials, rubble, hazardous waste, and any other by- products of the demolition process. 2) All trash and trash and debris must be removed from the site within seven (7) days following the completion of demolition activities. The Contractor shall ensure the site is left in a clean and orderly condition, free of any remaining debris.     City Council 11 – 19 8/5/2025 CITY OF SANTA ANA 3) Contractor shall comply with all applicable federal, state, and local laws, regulations, and ordinances related to the handling, transportation, and disposal of demolition debris, including obtaining any required permits and approvals. 4) The removal of trash and debris shall be subject to inspection and approval by the Director of the Santa Ana Planning and Building Agency, or their designee. The Contractor shall promptly address any deficiencies identified during such inspection. K. Fee Proposal Contractor shall submit a fee proposal as described below. This fee proposal shall be based on ON- CALL DEMOLITION SERVICES for the sample project site described below. The proposal will be used for fee comparison and evaluation purposes. Furthermore, this fee proposal will become part of Exhibit B of the Contract Agreement and will be used to compare with an actual task order quote requested by the City. Fee proposal shall include: 1. Description of work (summarized scope of services) 2. All costs, fees and other anticipated expenses, and total cost of the services (per spreadsheet below) 3. Schedule (from date of receiving a Notice to Proceed to task order completion)     City Council 11 – 20 8/5/2025 #2073677v1 EXHIBIT B COMPENSATION Fee Proposal including hourly rates if applicable     City Council 11 – 21 8/5/2025     City Council 11 – 22 8/5/2025     City Council 11 – 23 8/5/2025 #2073677v1 EXHIBIT C INSURANCE REQUIREMENTS     City Council 11 – 24 8/5/2025 Exhibit C – Insurance Requirements Contractor shall procure and maintain for the duration of the contract, and for 5 years thereafter, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, employees, and sub-contractors. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: 1. Commercial General Liability (CGL). Insurance Services Office (ISO) Form CG 0001 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence and $4,000,000 in the aggregate. Umbrella and excess insurance policies can be used to meet the required limits. 2. Automobile Liability (AL). Insurance Services Office Form CA 0001 covering Code 1(any auto), with combined single limit no less than $2,000,000. 3. Workers’ Compensation (WC). As required by the State of California, with statutory limits, and Employers’ Liability insurance with a limit of no less than$1,000,000 per accident, policy, employee for bodily injury or disease. 4. Pollution Legal Liability (PLL). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate. 5. Professional Liability Insurance (Errors & Omissions). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. These insurance requirements shall not in any way act to reduce coverage that is broader or includes higher limits than the minimums shown above. If Contractor maintains broader coverage and/or higher limits than the minimums shown above, City shall be entitled to the broader coverage and/or the higher limits maintained by Contractor. Insurance provided under this contract shall not contain any restrictions or limitations which are inconsistent with City’s rights under this contract. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: 1. City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers are to be covered as additional insureds on Contractor’s CGL and AL policies with respect to liability arising out of work operations performed by or on behalf of Contractor including materials, parts, and equipment furnished in connection with such work or operations and automobiles owned, leased, hired, or borrowed by or on behalf of Contractor. Additional insured status can be provided in the form of an endorsement to Contractor’s insurance. 2. For any claims related to this project, Contractor’s insurance coverage shall be primary insurance coverage as respects City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by City of Santa Ana, its City Council, officers, officials, employees, agents, or volunteers shall not contribute with it.     City Council 11 – 25 8/5/2025 Exhibit C – Insurance Requirements 3. A severability of interest provision must apply for all the additional insureds, ensuring that Contractor’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 4. Contractor hereby grants to City a waiver of subrogation which any insurer of said Contractor may acquire against City of Santa Ana, its City Council, officers, officials, employees, agents and volunteers” by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement(s) that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not City has received a waiver of subrogation endorsement from any insurer(s). 5. Each insurance policy required by this clause shall provide that coverage shall not be canceled, suspended, voided, reduced in scope or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City and ten (10) days prior written notice of policy cancellation or non-renewal due to non-payment. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Planning and Building Agency, 20 Civic Center Plaza, M-21, Santa Ana, CA 92701. The name and location of the project must be indicated in the Description of Operations section of each certificate. Claims Made Policies If any coverage required is written on a claims-made coverage form: 1. The retroactive date must be shown, and this date must be before the execution date of the contract. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of work. 3. If coverage is cancelled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective, or start of work date, Contractor must purchase extended reporting period coverage for a minimum of five (5) years after completion of work. 4. A copy of the claims reporting requirements must be submitted to City. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to CITY. Waiver of Subrogation Contractor hereby agrees to waive rights of subrogation which any insurer of Contractor may acquire from Contractor by virtue of the payment of any loss. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation. The Workers’     City Council 11 – 26 8/5/2025 Exhibit C – Insurance Requirements Compensation policy shall be endorsed with a waiver of subrogation in favor of City for all work performed by Contractor, its employees, agents and sub-contractors. Verification of Coverage Contractor shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause). A statement on a Certificate(s)/Evidence of Insurance will not be accepted in lieu of the actual endorsements required herein. Failure to obtain the required documents prior to the work beginning shall not waive Contractor’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements, required by these specifications, at any time. Sub-Contractors Contractor shall require and verify that all sub-contractors maintain insurance meeting all requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from sub-contractors. For CGL coverage, sub-contractors shall provide coverage with a form at least as broad as CG 20 38 04 13. Failure to Maintain Insurance Coverage If Contractor, for any reason, fails to maintain insurance coverage which is required pursuant to this contract, the same shall be deemed a material breach of contract. City, at its sole option, may terminate this contract at any time and obtain damages from Contractor resulting from said breach. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other circumstances.     City Council 11 – 27 8/5/2025 Page 1 of 8 #2073729v2 AGREEMENT WITH REAL ESTATE CONSULTING & SERVICES, INC. TO PROVIDE ON-CALL TRASH, WEEDS, RUBBISH, SANITATION ABATEMENT, AND PROPERTY BOARD-UP SERVICES THIS AGREEMENT is made and entered into on this 5th day of August, 2025 by and between Real Estate Consulting & Services, Inc., a California corporation (“Contractor”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A.On June 3, 2025, City issued Request for Proposal (“RFP”) No. 25-085 by which it sought qualified Contractors to provide on-call services for weeds, trash, rubbish, sanitation abatement, and property board-up services. B.Contractor submitted a responsive proposal that was among those selected by the City. Contractor represents that it is able and willing to provide the services described in the scope of work that was included in RFP No. 25-085 and attached as Exhibit A. Contractor’s proposal shall be incorporated by reference as though fully attached here to this Agreement. C.Contractor was selected as one of four (4) vendors which qualified for this engagement. Only those Contractors approved by the City Council on August 5, 2025 shall be eligible to be engaged by the City for these services. D.In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES On an on-call basis, and at the City’s sole discretion, Contractor shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.City neither warrants nor guarantees any minimum or maximum compensation to Contractor under this Agreement. Contractor shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Contractor is one of four (4) Contractors selected under RFP 25-085. The total compensation for these services provided by all such Contractors selected under RFP EXHIBIT 2     City Council 11 – 28 8/5/2025 Page 2 of 8 #2073729v2 25-085 shall not exceed the shared aggregate amount of Four Hundred and Fifty Thousand Dollars ($450,000) during the term of the Agreement, including any extension periods. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Contractor agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Contractor agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Contractor’s account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above for a three (3) year term with the option for the City to grant up to two (2), one (1) year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent Contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement (“Documents & Data”). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in     City Council 11 – 29 8/5/2025 Page 3 of 8 #2073729v2 any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Insurance requirements are attached hereto as Insurance Requirements - Exhibit C 7. INDEMNIFICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, Contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created     City Council 11 – 30 8/5/2025 Page 4 of 8 #2073729v2 pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. 10. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City’s Municipal Code, whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Contractor or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any amendment to those awards, to any former full-time employee for one-year from date of employee separation except for any CalPERS retiree as authorized by City Council resolution d. The Contractor must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Contractor warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Contractor hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description     City Council 11 – 31 8/5/2025 Page 5 of 8 #2073729v2 of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Contractor covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported (in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in subsections (b) and (c) above. 12. NON-DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, o r disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of     City Council 11 – 32 8/5/2025 Page 6 of 8 #2073729v2 termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30)     City Council 11 – 33 8/5/2025 Page 7 of 8 #2073729v2 P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Planning and Building Agency City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 To Contractor: Jeffery Coss, President Real Estate Consulting & Services, Inc. 18345 Pasadena Street Lake Elsinore, CA, 92530 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. [signature page to follow]     City Council 11 – 34 8/5/2025 IN WITNESS WHEREOF, the parties hereto liave executed this Agreement the date and year first above written. ATTEST:CITY OF SANTA ANA Jennifer L. Hall City Clerk APPROVED AS TO FORM: SONI A R. CARV ALHO Melissa M Crosthwaite Senior ASsistant City Attoti'iey RECOMMENDED FOR APPROV AL: Alvaro Nufiez City Manager CONTRACTOR: Jeffery Coss President Ali Pezeshkpour Executive Director Planning ai'id Buildirig Agency Page 8 of 8 #2073729v2    City Council 11 – 35 8/5/2025 #2073729v2 EXHIBIT A SCOPE OF SERVICES     City Council 11 – 36 8/5/2025 CITY OF SANTA ANA Board Up Procedures: The USFA National Arson Prevention Initiative Board Up Procedures is incorporated herein by reference and are hereby accepted as Reference Specifications. These Reference Specifications are intended to govern certain construction materials, methods, and details with some additional modification herein. A.Security Measures 1)All openings in the basement, crawl spaces, garages, first floor doors and windows, and any point of entry accessible from a porch, fire escape or other potential climbing point shall be barricaded with plywood, 2x4 braces, carriage bolt sets, specialized head/drive screws, and nails, unless stated otherwise. NOTE: General contractor screws, particleboard, wafer board, Masonite, or other similar material shall NOT be used for purposes of boarding-up a building. 2)Garage Doors and Openings at least 10' from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails every 12" around the perimeter. For all openings, the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brick molding edge on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight. 3)The structure shall be posted with a NO TRESPASSING sign at the completion of the board-up. 4)The Commercial property with full windows or glass facades shall be blacked out and adhesive shall be used to attach the plywood to the glass from the interior to prevent shattering. Plywood shall be secured to the window/glass framing. 5)ONLY Interior Boarding shall require blackout of windows and be secured with plywood and 2x4 braces fasten to the wall with deck nails and specialized star-drive head screws. B.Materials 1)Plywood, 1/2" (4 ply) exterior grade CDX 2)Braces - 2" by 4" by 8' (or longer) construction grade lumber 3)3/8" (coarse thread) by 12" (or longer) carriage bolts (rounded head on weather side) 4)3/8" (coarse thread) construction grade nuts EXHIBIT A SCOPE OF SERVICES     City Council 11 – 37 8/5/2025 CITY OF SANTA ANA 5) 1/2" (USS Standard) Flat washers with an inside diameter large enough to bypass the wrench neck inside the carriage bolt head so no lift edge is available beneath an installed carriage bolt head. 6) 3/8" (USS Standard) diameter flat washers for installation beneath the nut inside the building 7) Combination of 2”-3” deck nails and 2”-3” Star-drive screws; T-20, T-25, etc. C. Barrier Assembly 1) Plywood shall be cut to fit over the window and door openings, flush with outside of the molding/trimmer stud. Application of barriers shall be completed so that all lift or pry points are avoided. Plywood board shall be solid sheets without seams or joints. 2) The 2x4 braces shall be cut to fit the horizontal dimension of the plywood. Two exterior and two interior 2x4 braces shall be provided for each window and three sets for each door. 3) Window Assembly – Braces are located horizontally approximately 1/3 of the distance from the top and the bottom of the window. Bolt holes are located 1/3 of the length of the brace from the outside edge of the window jams. Prior to installation, the assembly should be pre-assembled and 3/8” holes drilled through all of the components. 4) Door Assembly – Door braces will be placed horizontally; one in the center of the doorway and one 1/2 the distance from the center to the top and one 1/2 distance from the center to the bottom of the doorway. Bolt holes are located 1/3 of the length of the brace from the outside edge of the doorframe. Prior to installation, the assembly should be pre- assembled and 3/8” holes drilled through all of the components. 5) Plywood used to cover exterior openings shall be nailed every 12" along the perimeter of the frame of the window, door, or opening. 6) The 2x4 braces on the interior and exterior of the assemblies shall be secured using 3/8” by 12” carriage bolt assemblies. Bolts shall be inserted through the predrilled holes from the exterior with a 1/2” washer place against the exterior brace, a 3/8” washer is placed against the interior brace. The bolt is tightened from the inside so that it slightly compresses the interior brace. The 2x4 Bottom Brace shall be cut to width of door trim and drilled to the floor to prevent opening. 7) Garage Door – the opening shall be covered with plywood and secured with a minimum of 3- inch-long deck or wood screws installed on 6-inch centers around the circumference of the opening. An interior or exterior 2x4 Bottom Brace is required to prevent it from opening and drilled to the floor with masonry screws (or as appropriate). NOTE: These specifications are subject to change upon case-by-case scenario. Any changes or recommendations shall be discussed during the walk-through of the property prior to a proposal, quote and or notice to proceed.     City Council 11 – 38 8/5/2025 CITY OF SANTA ANA D. Window Boarding Specification NOTES: 1) FOR DOUBLE HUNG WINDOWS, SLIDE SASH TO CENTER OF UNIT AND PASS BOLTS THROUGH OPENINGS AT TOP AND BOTTOM. 2) STORM WINDOWS SHOULD BE REMOVED AND STORED INSIDE STRUCTURE. 3) OUTSIDE TRIM MAY HAVE TO BE REMOVED TO ACCOMMODATE A FLUSH AND TIGHT FIT. 4) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 5) BRACE LOCATIONS: A = 1/3 B (SEE DIMENSION LOCATIONS ON DRAWING) NOTE: WINDOWS 3 FEET IN HEIGHT OR SHORTER ONLY REQUIRE ONE BRACE. 6) LOCATION OF BOLT HOLES: C = 1/3D (SEE DIMENSION LOCATIONS ON DRAWING) 7) THE PLYWOOD BOARD SHOULD BE SECURED WITH SCREWS EVERY 12" ALONG THE PERIMETER OF THE FRAME OF THE WINDOW, DOOR, OR OPENING, AND WITH DECK NAILS AT EVERY 6” MARK WHERE SCREW IS NOT PLACED.     City Council 11 – 39 8/5/2025 CITY OF SANTA ANA E. Door Boarding Specifications NOTES: 1) IRON DOORS OR FRAMES MAY BE REMOVED AND STORED INSIDE BUILDING IF NECESSARY. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING. LONGER BOLTS MAY BE NECESSARY. 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 4) IF PLYWOOD CAN NOT BE BUTTED AGAINST BAND MOLDING, CUT TO COVER OUTSIDE EDGE OF DOOR FRAME. 5) BOLT HOLES ARE LOCATED AS THEY ARE FOR WINDOWS (SEE WINDOW DETAIL) 6) CENTER BRACE LOCATED IN CENTER OF DOORWAY OPENING. TOP AND BOTTOM BRACES ARE POSITIONED WHERE A = 1/2B (SEE DIMENSION LOCATIONS ON DRAWING) 7) USE 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM. DRILL TO THE FLOOR TO PREVENT OPENING. INTERIOR AND EXTERIOR BOTTOM BRACES WITH MASONRY SCREWS ARE MANDATORY WHEN BOARDING GARAGE DOORS.     City Council 11 – 40 8/5/2025 CITY OF SANTA ANA F. Brace and Carriage Bolt Specification NOTES: 1) USE 2" BY 4" BY 8' (OR LONGER) CONSTRUCTION GRADE LUMBER FOR BRACES. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS WASHER INTO 2X4 BRACE. 4) USE 1/2" WASHER ON WEATHER SIDE TO ACCOMMODATE THE WRENCH NECK OF BOLT AND ELIMINATE PRY POINTS. G. Window Assembly MATERIALS REQUIRED PER WINDOW  1 - 1/2" CDX PLYWOOD SHEET-CUT TO DIMENSIONS OF WINDOW FRAME (WEATHER SIDE)  4 - 2X4 BRACES - CUT TO WIDTH OF PLYWOOD  4 - CARRIAGE BOLT ASSEMBLIES NUMBER OF WINDOWS TO BE SECURED (NW): NUMBER OF WINDOWS BRACES REQUIRED: (NW X 4) CARRIAGE BOLT ASSEMBLIES REQUIRED (BW): (NW X 4)     City Council 11 – 41 8/5/2025 CITY OF SANTA ANA H. Door Assembly MATERIALS REQUIRED PER DOOR  1 - 1/2" CDX PLYWOOD SHEET - CUT TO DIMENSIONS OF DOOR FRAME (WEATHER SIDE)  1 - 1/2" CDX PLYWOOD SHEET - CUT TO OUTSIDE DIMENSIONS OF DOOR FRAME TRIM (INSIDE)  6 – 2X4 BRACES - 3 CUT TO WIDTH OF OUTSIDE PLYWOOD - 3 CUT TO WIDTH OF INSIDE PLYWOOD  1 - 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM DRILLED TO FLOOR (INSIDE)  6 - CARRIAGE BOLT ASSEMBLIES NUMBER OF DOORS TO BE SECURED (ND): NUMBER OF DOOR BRACES REQUIRED: (ND X 6) NUMBER OF BOTTOM BRACES REQUIRED: (ND) CARRIAGE BOLT ASSEMBLIES REQUIRED (BD): (ND X 6) I. Carriage Bolt Assembly MATERIALS REQUIRED PER CARRIAGE BOLT ASSEMBLY  1 - 3/8" X 12' (OR LONGER IF NECESSARY) CARRIAGE BOLT - COURSE THREAD  1 - 1/2" USS STANDARD FLAT WASHER (WEATHER SIDE)  1 - 3/8" USS STANDARD FLAT WASHER (INSIDE)  1 - 3/8" CONSTRUCTION GRADE NUT - COURSE THREAD TOTAL CARRIAGE BOLT ASSEMBLIES REQUIRED FOR WINDOWS AND DOORS: (BW + BD) _________________ J. Removal of Trash and Debris 1) The Contractor shall be responsible for the removal and proper disposal of all trash, debris, and waste materials generated during the demolition of any structure under this Agreement. This includes, but is not limited to, construction materials, rubble, hazardous waste, and any other by- products of the demolition process. 2) All trash and trash and debris must be removed from the site within seven (7) days following the completion of demolition activities. The Contractor shall ensure the site is left in a clean and orderly condition, free of any remaining debris.     City Council 11 – 42 8/5/2025 CITY OF SANTA ANA 3) Contractor shall comply with all applicable federal, state, and local laws, regulations, and ordinances related to the handling, transportation, and disposal of demolition debris, including obtaining any required permits and approvals. 4) The removal of trash and debris shall be subject to inspection and approval by the Director of the Santa Ana Planning and Building Agency, or their designee. The Contractor shall promptly address any deficiencies identified during such inspection. K. Fee Proposal Contractor shall submit a fee proposal as described below. This fee proposal shall be based on ON- CALL DEMOLITION SERVICES for the sample project site described below. The proposal will be used for fee comparison and evaluation purposes. Furthermore, this fee proposal will become part of Exhibit B of the Contract Agreement and will be used to compare with an actual task order quote requested by the City. Fee proposal shall include: 1. Description of work (summarized scope of services) 2. All costs, fees and other anticipated expenses, and total cost of the services (per spreadsheet below) 3. Schedule (from date of receiving a Notice to Proceed to task order completion)     City Council 11 – 43 8/5/2025 #2073729v2 EXHIBIT B COMPENSATION Fee Proposal including hourly rates if applicable     City Council 11 – 44 8/5/2025 18345 Pasadena Street, Lake Elsinore, CA 92530 Ph: 714-571-0175 Fax: 714-558-0404 www.consultnserve.com SECTION 1 COST PROPOSAL RATE AND SERVICE STRUCTURE- Fee Structure (Flat rate and hourly rate) for the following services: 1. Board-up cost of 1st standard window/ (1) each additional window thereafter $175 1st window, $125 each additional 2. Board up cost of 1st single door opening /(1) each additional door thereafter $175 1st window, $125 each additional 3. Board up cost of a garage $450 4. Bolt, screw door, garages and windows $25 5. Chain and lock fee $50 6. Weed abatement service: includes mow, hand weed abatement, blow off sidewalks, edging and handwork of perimeter, disposal etc., (primarily neglected residential, commercial property) per hour rate $60/hr 7. Small scale- Debris removal service; cost per ton. Includes clean-up debris by hand, disposal (no heavy equipment) $250/ton 8. Large Scale - Debris removal service cost, unpermitted encampments. Cost of heavy equipment that include but may not be limited to Track Loaders, Truck and semi-end dump trailer combinations, Water trucks, High Reach fork-lifts, Stake bed trucks, backhoes, skip loaders, tractors, and additional service trucks and machinery to assist. Evaluation and analysis will be based on submittal of proposal and all identified costs, including any and all costs related to collect and dispose items. Varies based on Equipment Needed. 9. Travel charge $200 10. After hour charge Rates listed in Section 2 SECTION 2     City Council 11 – 45 8/5/2025 18345 Pasadena Street, Lake Elsinore, CA 92530 Ph: 714-571-0175 Fax: 714-558-0404 www.consultnserve.com 1. Board-up of vacant dangerous building according to adopted City of Santa Ana requirements Line-Item Billing Rates 7am to 6pm $95/hr. 6:01pm to 6:59am including Saturdays $125/hr. Sundays and Holidays $190/hr. 2. Resecuring of buildings after intrusions and/or other activities (removal and replacement of locks, etc) Line-Item Billing Rates 7am to 6pm $95/hr. 6:01pm to 6:59am including Saturdays $125/hr. Sundays and Holidays $190/hr. 3. Debris clean-up of vandalized or fire damaged structures Line-Item Billing Rates Foreman $80/hr. Laborer $40/hr. 4. Abatement/removal of graffiti (paint to match) Line-Item Billing Rates 7am to 6pm $95/hr. 6:01pm to 6:59am including Saturdays $125/hr. Sundays and Holidays $190/hr. 5. Weed abatement and trash removal Line-Item Billing Rates Foreman $80/hr. Laborer $40/hr. 6. Fence repair or replacement (all types) Line-Item Billing Rates Foreman $95/hr. Laborer $85/hr. 7. Removal of equipment, furniture or other types of household goods and private property from illegal storage locations Line-Item Billing Rates Foreman $80/hr. Laborer $40/hr 8. Maintenance or removal of landscape to include large shrubs and tree trimming Line-Item Billing Rates $80/hr. foreman $40/hr. laborer 9. Miscellaneous clean-up (removal of illegal non-hazardous pumps), repair, painting, light handyman tasks, and hauling Line-Item Billing Rates 7am to 6pm $95/hr. 6:01pm to 6:59am including Saturdays $125/hr. Sundays and Holidays $190/hr     City Council 11 – 46 8/5/2025 18345 Pasadena Street, Lake Elsinore, CA 92530 Ph: 714-571-0175 Fax: 714-558-0404 www.consultnserve.com 10. Installations and/or inspection of irrigation systems, meters, timing devices, etc. Line-Item Billing Rates Foreman $80/hr. Laborer $40/hr. 11. Installation and/or inspections of plant material, trees, shrubs, turf, or other types of vegetation, or ground cover Line-Item Billing Rates Foreman $80/hr. Laborer $40/hr. 12. Sign installation or removal Line-Item Billing Rates Foreman $80/hr. Laborer $40/hr. 13. Drainage of stagnant swimming pools Line-Item Billing Rates Pool $800 Spa $200     City Council 11 – 47 8/5/2025 #2073729v2 EXHIBIT C INSURANCE REQUIREMENTS     City Council 11 – 48 8/5/2025 Exhibit C – Insurance Requirements Contractor shall procure and maintain for the duration of the contract, and for 5 years thereafter, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, employees, and sub-contractors. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: 1. Commercial General Liability (CGL). Insurance Services Office (ISO) Form CG 0001 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence and $4,000,000 in the aggregate. Umbrella and excess insurance policies can be used to meet the required limits. 2. Automobile Liability (AL). Insurance Services Office Form CA 0001 covering Code 1(any auto), with combined single limit no less than $2,000,000. 3. Workers’ Compensation (WC). As required by the State of California, with statutory limits, and Employers’ Liability insurance with a limit of no less than$1,000,000 per accident, policy, employee for bodily injury or disease. 4. Pollution Legal Liability (PLL). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate. 5. Professional Liability Insurance (Errors & Omissions). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. These insurance requirements shall not in any way act to reduce coverage that is broader or includes higher limits than the minimums shown above. If Contractor maintains broader coverage and/or higher limits than the minimums shown above, City shall be entitled to the broader coverage and/or the higher limits maintained by Contractor. Insurance provided under this contract shall not contain any restrictions or limitations which are inconsistent with City’s rights under this contract. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: 1. City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers are to be covered as additional insureds on Contractor’s CGL and AL policies with respect to liability arising out of work operations performed by or on behalf of Contractor including materials, parts, and equipment furnished in connection with such work or operations and automobiles owned, leased, hired, or borrowed by or on behalf of Contractor. Additional insured status can be provided in the form of an endorsement to Contractor’s insurance. 2. For any claims related to this project, Contractor’s insurance coverage shall be primary insurance coverage as respects City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by City of Santa Ana, its City Council, officers, officials, employees, agents, or volunteers shall not contribute with it.     City Council 11 – 49 8/5/2025 Exhibit C – Insurance Requirements 3. A severability of interest provision must apply for all the additional insureds, ensuring that Contractor’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 4. Contractor hereby grants to City a waiver of subrogation which any insurer of said Contractor may acquire against City of Santa Ana, its City Council, officers, officials, employees, agents and volunteers” by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement(s) that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not City has received a waiver of subrogation endorsement from any insurer(s). 5. Each insurance policy required by this clause shall provide that coverage shall not be canceled, suspended, voided, reduced in scope or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City and ten (10) days prior written notice of policy cancellation or non-renewal due to non-payment. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Planning and Building Agency, 20 Civic Center Plaza, M-21, Santa Ana, CA 92701. The name and location of the project must be indicated in the Description of Operations section of each certificate. Claims Made Policies If any coverage required is written on a claims-made coverage form: 1. The retroactive date must be shown, and this date must be before the execution date of the contract. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of work. 3. If coverage is cancelled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective, or start of work date, Contractor must purchase extended reporting period coverage for a minimum of five (5) years after completion of work. 4. A copy of the claims reporting requirements must be submitted to City. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to CITY. Waiver of Subrogation Contractor hereby agrees to waive rights of subrogation which any insurer of Contractor may acquire from Contractor by virtue of the payment of any loss. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation. The Workers’     City Council 11 – 50 8/5/2025 Exhibit C – Insurance Requirements Compensation policy shall be endorsed with a waiver of subrogation in favor of City for all work performed by Contractor, its employees, agents and sub-contractors. Verification of Coverage Contractor shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause). A statement on a Certificate(s)/Evidence of Insurance will not be accepted in lieu of the actual endorsements required herein. Failure to obtain the required documents prior to the work beginning shall not waive Contractor’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements, required by these specifications, at any time. Sub-Contractors Contractor shall require and verify that all sub-contractors maintain insurance meeting all requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from sub-contractors. For CGL coverage, sub-contractors shall provide coverage with a form at least as broad as CG 20 38 04 13. Failure to Maintain Insurance Coverage If Contractor, for any reason, fails to maintain insurance coverage which is required pursuant to this contract, the same shall be deemed a material breach of contract. City, at its sole option, may terminate this contract at any time and obtain damages from Contractor resulting from said breach. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other circumstances.     City Council 11 – 51 8/5/2025 Page 1 of 8 #2073740v2 AGREEMENT WITH QUALITY SPRAYERS, INC. TO PROVIDE ON-CALL TRASH, WEEDS, RUBBISH, SANITATION ABATEMENT, AND PROPERTY BOARD-UP SERVICES THIS AGREEMENT is made and entered into on this 5th day of August, 2025 by and between Quality Sprayers, Inc., a California corporation (“Contractor”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A.On June 3, 2025, City issued Request for Proposal (“RFP”) No. 25-085 by which it sought qualified Contractors to provide on-call services for weeds, trash, rubbish, sanitation abatement, and property board-up services. B.Contractor submitted a responsive proposal that was among those selected by the City. Contractor represents that it is able and willing to provide the services described in the scope of work that was included in RFP No. 25-085 and attached as Exhibit A. Contractor’s proposal shall be incorporated by reference as though fully attached here to this Agreement. C.Contractor was selected as one of four (4) vendors which qualified for this engagement. Only those Contractors approved by the City Council on August 5, 2025 shall be eligible to be engaged by the City for these services. D.In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES On an on-call basis, and at the City’s sole discretion, Contractor shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.City neither warrants nor guarantees any minimum or maximum compensation to Contractor under this Agreement. Contractor shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Contractor is one of four (4) Contractors selected under RFP 25-085. The total compensation for these services provided by all such Contractors selected under RFP EXHIBIT 3     City Council 11 – 52 8/5/2025 Page 2 of 8 #2073740v2 25-085 shall not exceed the shared aggregate amount of Four Hundred and Fifty Thousand Dollars ($450,000) during the term of the Agreement, including any extension periods. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Contractor agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Contractor agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Contractor’s account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above for a three (3) year term with the option for the City to grant up to two (2), one (1) year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent Contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement (“Documents & Data”). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in     City Council 11 – 53 8/5/2025 Page 3 of 8 #2073740v2 any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Insurance requirements are attached hereto as Insurance Requirements - Exhibit C 7. INDEMNIFICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, Contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from th is Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding an y action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created     City Council 11 – 54 8/5/2025 Page 4 of 8 #2073740v2 pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. 10. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City’s Municipal Code, whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Contractor or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any amendment to those awards, to any former full-time employee for one-year from date of employee separation except for any CalPERS retiree as authorized by City Council resolution d. The Contractor must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Contractor warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Contractor hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description     City Council 11 – 55 8/5/2025 Page 5 of 8 #2073740v2 of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Contractor covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported (in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in subsections (b) and (c) above. 12. NON-DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, o r disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of     City Council 11 – 56 8/5/2025 Page 6 of 8 #2073740v2 termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may b e brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30)     City Council 11 – 57 8/5/2025 Page 7 of 8 #2073740v2 P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Planning and Building Agency City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 To Contractor: Jasen Higbee General Manager Quality Sprayer, Inc. 675 N. Euclid #498 Anaheim, CA, 92806 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. [signature page to follow]     City Council 11 – 58 8/5/2025 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST:CITY OF SANTA ANA .lennifer I,. Hall City Clerk Alvam Nuiiex C'ily Manager APPROVED AS TO FORM: SONIA R. CARV ALHO CONTRACTOR: /, , , i1 /) Melissa M Crosthwaite Senior ,Assistant City Attorncy RECOMMENDED FOR APPROV AL: Jffscn gl'icc (Ii I Manager Ali I)ezcslikp<iur Executive Director PJanning and Building Agency Page 8 of 8 #2073740v2    City Council 11 – 59 8/5/2025 #2073740v2 EXHIBIT A SCOPE OF SERVICES     City Council 11 – 60 8/5/2025 CITY OF SANTA ANA Board Up Procedures: The USFA National Arson Prevention Initiative Board Up Procedures is incorporated herein by reference and are hereby accepted as Reference Specifications. These Reference Specifications are intended to govern certain construction materials, methods, and details with some additional modification herein. A.Security Measures 1)All openings in the basement, crawl spaces, garages, first floor doors and windows, and any point of entry accessible from a porch, fire escape or other potential climbing point shall be barricaded with plywood, 2x4 braces, carriage bolt sets, specialized head/drive screws, and nails, unless stated otherwise. NOTE: General contractor screws, particleboard, wafer board, Masonite, or other similar material shall NOT be used for purposes of boarding-up a building. 2)Garage Doors and Openings at least 10' from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails every 12" around the perimeter. For all openings, the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brick molding edge on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight. 3)The structure shall be posted with a NO TRESPASSING sign at the completion of the board-up. 4)The Commercial property with full windows or glass facades shall be blacked out and adhesive shall be used to attach the plywood to the glass from the interior to prevent shattering. Plywood shall be secured to the window/glass framing. 5)ONLY Interior Boarding shall require blackout of windows and be secured with plywood and 2x4 braces fasten to the wall with deck nails and specialized star-drive head screws. B.Materials 1)Plywood, 1/2" (4 ply) exterior grade CDX 2)Braces - 2" by 4" by 8' (or longer) construction grade lumber 3)3/8" (coarse thread) by 12" (or longer) carriage bolts (rounded head on weather side) 4)3/8" (coarse thread) construction grade nuts EXHIBIT A SCOPE OF SERVICES     City Council 11 – 61 8/5/2025 CITY OF SANTA ANA 5) 1/2" (USS Standard) Flat washers with an inside diameter large enough to bypass the wrench neck inside the carriage bolt head so no lift edge is available beneath an installed carriage bolt head. 6) 3/8" (USS Standard) diameter flat washers for installation beneath the nut inside the building 7) Combination of 2”-3” deck nails and 2”-3” Star-drive screws; T-20, T-25, etc. C. Barrier Assembly 1) Plywood shall be cut to fit over the window and door openings, flush with outside of the molding/trimmer stud. Application of barriers shall be completed so that all lift or pry points are avoided. Plywood board shall be solid sheets without seams or joints. 2) The 2x4 braces shall be cut to fit the horizontal dimension of the plywood. Two exterior and two interior 2x4 braces shall be provided for each window and three sets for each door. 3) Window Assembly – Braces are located horizontally approximately 1/3 of the distance from the top and the bottom of the window. Bolt holes are located 1/3 of the length of the brace from the outside edge of the window jams. Prior to installation, the assembly should be pre-assembled and 3/8” holes drilled through all of the components. 4) Door Assembly – Door braces will be placed horizontally; one in the center of the doorway and one 1/2 the distance from the center to the top and one 1/2 distance from the center to the bottom of the doorway. Bolt holes are located 1/3 of the length of the brace from the outside edge of the doorframe. Prior to installation, the assembly should be pre- assembled and 3/8” holes drilled through all of the components. 5) Plywood used to cover exterior openings shall be nailed every 12" along the perimeter of the frame of the window, door, or opening. 6) The 2x4 braces on the interior and exterior of the assemblies shall be secured using 3/8” by 12” carriage bolt assemblies. Bolts shall be inserted through the predrilled holes from the exterior with a 1/2” washer place against the exterior brace, a 3/8” washer is placed against the interior brace. The bolt is tightened from the inside so that it slightly compresses the interior brace. The 2x4 Bottom Brace shall be cut to width of door trim and drilled to the floor to prevent opening. 7) Garage Door – the opening shall be covered with plywood and secured with a minimum of 3- inch-long deck or wood screws installed on 6-inch centers around the circumference of the opening. An interior or exterior 2x4 Bottom Brace is required to prevent it from opening and drilled to the floor with masonry screws (or as appropriate). NOTE: These specifications are subject to change upon case-by-case scenario. Any changes or recommendations shall be discussed during the walk-through of the property prior to a proposal, quote and or notice to proceed.     City Council 11 – 62 8/5/2025 CITY OF SANTA ANA D. Window Boarding Specification NOTES: 1) FOR DOUBLE HUNG WINDOWS, SLIDE SASH TO CENTER OF UNIT AND PASS BOLTS THROUGH OPENINGS AT TOP AND BOTTOM. 2) STORM WINDOWS SHOULD BE REMOVED AND STORED INSIDE STRUCTURE. 3) OUTSIDE TRIM MAY HAVE TO BE REMOVED TO ACCOMMODATE A FLUSH AND TIGHT FIT. 4) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 5) BRACE LOCATIONS: A = 1/3 B (SEE DIMENSION LOCATIONS ON DRAWING) NOTE: WINDOWS 3 FEET IN HEIGHT OR SHORTER ONLY REQUIRE ONE BRACE. 6) LOCATION OF BOLT HOLES: C = 1/3D (SEE DIMENSION LOCATIONS ON DRAWING) 7) THE PLYWOOD BOARD SHOULD BE SECURED WITH SCREWS EVERY 12" ALONG THE PERIMETER OF THE FRAME OF THE WINDOW, DOOR, OR OPENING, AND WITH DECK NAILS AT EVERY 6” MARK WHERE SCREW IS NOT PLACED.     City Council 11 – 63 8/5/2025 CITY OF SANTA ANA E. Door Boarding Specifications NOTES: 1) IRON DOORS OR FRAMES MAY BE REMOVED AND STORED INSIDE BUILDING IF NECESSARY. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING. LONGER BOLTS MAY BE NECESSARY. 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 4) IF PLYWOOD CAN NOT BE BUTTED AGAINST BAND MOLDING, CUT TO COVER OUTSIDE EDGE OF DOOR FRAME. 5) BOLT HOLES ARE LOCATED AS THEY ARE FOR WINDOWS (SEE WINDOW DETAIL) 6) CENTER BRACE LOCATED IN CENTER OF DOORWAY OPENING. TOP AND BOTTOM BRACES ARE POSITIONED WHERE A = 1/2B (SEE DIMENSION LOCATIONS ON DRAWING) 7) USE 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM. DRILL TO THE FLOOR TO PREVENT OPENING. INTERIOR AND EXTERIOR BOTTOM BRACES WITH MASONRY SCREWS ARE MANDATORY WHEN BOARDING GARAGE DOORS.     City Council 11 – 64 8/5/2025 CITY OF SANTA ANA F. Brace and Carriage Bolt Specification NOTES: 1) USE 2" BY 4" BY 8' (OR LONGER) CONSTRUCTION GRADE LUMBER FOR BRACES. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS WASHER INTO 2X4 BRACE. 4) USE 1/2" WASHER ON WEATHER SIDE TO ACCOMMODATE THE WRENCH NECK OF BOLT AND ELIMINATE PRY POINTS. G. Window Assembly MATERIALS REQUIRED PER WINDOW  1 - 1/2" CDX PLYWOOD SHEET-CUT TO DIMENSIONS OF WINDOW FRAME (WEATHER SIDE)  4 - 2X4 BRACES - CUT TO WIDTH OF PLYWOOD  4 - CARRIAGE BOLT ASSEMBLIES NUMBER OF WINDOWS TO BE SECURED (NW): NUMBER OF WINDOWS BRACES REQUIRED: (NW X 4) CARRIAGE BOLT ASSEMBLIES REQUIRED (BW): (NW X 4)     City Council 11 – 65 8/5/2025 CITY OF SANTA ANA H. Door Assembly MATERIALS REQUIRED PER DOOR  1 - 1/2" CDX PLYWOOD SHEET - CUT TO DIMENSIONS OF DOOR FRAME (WEATHER SIDE)  1 - 1/2" CDX PLYWOOD SHEET - CUT TO OUTSIDE DIMENSIONS OF DOOR FRAME TRIM (INSIDE)  6 – 2X4 BRACES - 3 CUT TO WIDTH OF OUTSIDE PLYWOOD - 3 CUT TO WIDTH OF INSIDE PLYWOOD  1 - 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM DRILLED TO FLOOR (INSIDE)  6 - CARRIAGE BOLT ASSEMBLIES NUMBER OF DOORS TO BE SECURED (ND): NUMBER OF DOOR BRACES REQUIRED: (ND X 6) NUMBER OF BOTTOM BRACES REQUIRED: (ND) CARRIAGE BOLT ASSEMBLIES REQUIRED (BD): (ND X 6) I. Carriage Bolt Assembly MATERIALS REQUIRED PER CARRIAGE BOLT ASSEMBLY  1 - 3/8" X 12' (OR LONGER IF NECESSARY) CARRIAGE BOLT - COURSE THREAD  1 - 1/2" USS STANDARD FLAT WASHER (WEATHER SIDE)  1 - 3/8" USS STANDARD FLAT WASHER (INSIDE)  1 - 3/8" CONSTRUCTION GRADE NUT - COURSE THREAD TOTAL CARRIAGE BOLT ASSEMBLIES REQUIRED FOR WINDOWS AND DOORS: (BW + BD) _________________ J. Removal of Trash and Debris 1) The Contractor shall be responsible for the removal and proper disposal of all trash, debris, and waste materials generated during the demolition of any structure under this Agreement. This includes, but is not limited to, construction materials, rubble, hazardous waste, and any other by- products of the demolition process. 2) All trash and trash and debris must be removed from the site within seven (7) days following the completion of demolition activities. The Contractor shall ensure the site is left in a clean and orderly condition, free of any remaining debris.     City Council 11 – 66 8/5/2025 CITY OF SANTA ANA 3) Contractor shall comply with all applicable federal, state, and local laws, regulations, and ordinances related to the handling, transportation, and disposal of demolition debris, including obtaining any required permits and approvals. 4) The removal of trash and debris shall be subject to inspection and approval by the Director of the Santa Ana Planning and Building Agency, or their designee. The Contractor shall promptly address any deficiencies identified during such inspection. K. Fee Proposal Contractor shall submit a fee proposal as described below. This fee proposal shall be based on ON- CALL DEMOLITION SERVICES for the sample project site described below. The proposal will be used for fee comparison and evaluation purposes. Furthermore, this fee proposal will become part of Exhibit B of the Contract Agreement and will be used to compare with an actual task order quote requested by the City. Fee proposal shall include: 1. Description of work (summarized scope of services) 2. All costs, fees and other anticipated expenses, and total cost of the services (per spreadsheet below) 3. Schedule (from date of receiving a Notice to Proceed to task order completion)     City Council 11 – 67 8/5/2025 #2073740v2 EXHIBIT B COMPENSATION Fee Proposal including hourly rates if applicable     City Council 11 – 68 8/5/2025     City Council 11 – 69 8/5/2025     City Council 11 – 70 8/5/2025 #2073740v2 EXHIBIT C INSURANCE REQUIREMENTS     City Council 11 – 71 8/5/2025 Exhibit C – Insurance Requirements Contractor shall procure and maintain for the duration of the contract, and for 5 years thereafter, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, employees, and sub-contractors. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: 1. Commercial General Liability (CGL). Insurance Services Office (ISO) Form CG 0001 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence and $4,000,000 in the aggregate. Umbrella and excess insurance policies can be used to meet the required limits. 2. Automobile Liability (AL). Insurance Services Office Form CA 0001 covering Code 1(any auto), with combined single limit no less than $2,000,000. 3. Workers’ Compensation (WC). As required by the State of California, with statutory limits, and Employers’ Liability insurance with a limit of no less than$1,000,000 per accident, policy, employee for bodily injury or disease. 4. Pollution Legal Liability (PLL). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate. 5. Professional Liability Insurance (Errors & Omissions). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. These insurance requirements shall not in any way act to reduce coverage that is broader or includes higher limits than the minimums shown above. If Contractor maintains broader coverage and/or higher limits than the minimums shown above, City shall be entitled to the broader coverage and/or the higher limits maintained by Contractor. Insurance provided under this contract shall not contain any restrictions or limitations which are inconsistent with City’s rights under this contract. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: 1. City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers are to be covered as additional insureds on Contractor’s CGL and AL policies with respect to liability arising out of work operations performed by or on behalf of Contractor including materials, parts, and equipment furnished in connection with such work or operations and automobiles owned, leased, hired, or borrowed by or on behalf of Contractor. Additional insured status can be provided in the form of an endorsement to Contractor’s insurance. 2. For any claims related to this project, Contractor’s insurance coverage shall be primary insurance coverage as respects City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by City of Santa Ana, its City Council, officers, officials, employees, agents, or volunteers shall not contribute with it.     City Council 11 – 72 8/5/2025 Exhibit C – Insurance Requirements 3. A severability of interest provision must apply for all the additional insureds, ensuring that Contractor’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 4. Contractor hereby grants to City a waiver of subrogation which any insurer of said Contractor may acquire against City of Santa Ana, its City Council, officers, officials, employees, agents and volunteers” by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement(s) that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not City has received a waiver of subrogation endorsement from any insurer(s). 5. Each insurance policy required by this clause shall provide that coverage shall not be canceled, suspended, voided, reduced in scope or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City and ten (10) days prior written notice of policy cancellation or non-renewal due to non-payment. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Planning and Building Agency, 20 Civic Center Plaza, M-21, Santa Ana, CA 92701. The name and location of the project must be indicated in the Description of Operations section of each certificate. Claims Made Policies If any coverage required is written on a claims-made coverage form: 1. The retroactive date must be shown, and this date must be before the execution date of the contract. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of work. 3. If coverage is cancelled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective, or start of work date, Contractor must purchase extended reporting period coverage for a minimum of five (5) years after completion of work. 4. A copy of the claims reporting requirements must be submitted to City. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to CITY. Waiver of Subrogation Contractor hereby agrees to waive rights of subrogation which any insurer of Contractor may acquire from Contractor by virtue of the payment of any loss. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation. The Workers’     City Council 11 – 73 8/5/2025 Exhibit C – Insurance Requirements Compensation policy shall be endorsed with a waiver of subrogation in favor of City for all work performed by Contractor, its employees, agents and sub-contractors. Verification of Coverage Contractor shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause). A statement on a Certificate(s)/Evidence of Insurance will not be accepted in lieu of the actual endorsements required herein. Failure to obtain the required documents prior to the work beginning shall not waive Contractor’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements, required by these specifications, at any time. Sub-Contractors Contractor shall require and verify that all sub-contractors maintain insurance meeting all requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from sub-contractors. For CGL coverage, sub-contractors shall provide coverage with a form at least as broad as CG 20 38 04 13. Failure to Maintain Insurance Coverage If Contractor, for any reason, fails to maintain insurance coverage which is required pursuant to this contract, the same shall be deemed a material breach of contract. City, at its sole option, may terminate this contract at any time and obtain damages from Contractor resulting from said breach. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other circumstances.     City Council 11 – 74 8/5/2025 Page 1 of 8 #2073734v2 AGREEMENT WITH HUNTER CONSULTING, INC. TO PROVIDE ON-CALL TRASH, WEEDS, RUBBISH, SANITATION ABATEMENT, AND PROPERTY BOARD-UP SERVICES THIS AGREEMENT is made and entered into on this 5th day of August, 2025 by and between Hunter Consulting, Inc., a California corporation dba HCI Environmental & Engineering Services (“Contractor”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A.On June 3, 2025, City issued Request for Proposal (“RFP”) No. 25-085 by which it sought qualified Contractors to provide on-call services for weeds, trash, rubbish, sanitation abatement, and property board-up services. B.Contractor submitted a responsive proposal that was among those selected by the City. Contractor represents that it is able and willing to provide the services described in the scope of work that was included in RFP No. 25-085 and attached as Exhibit A. Contractor’s proposal shall be incorporated by reference as though fully attached herein to this Agreement. C.Contractor was selected as one of four (4) vendors which qualified for this engagement. Only those Contractors approved by the City Council on August 5, 2025 shall be eligible to be engaged by the City for these services. D.In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES On an on-call basis, and at the City’s sole discretion, Contractor shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.City neither warrants nor guarantees any minimum or maximum compensation to Contractor under this Agreement. Contractor shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Contractor is one of four (4) Contractors selected under RFP 25-085. The total compensation for these services provided by all such Contractors selected under RFP EXHIBIT 4     City Council 11 – 75 8/5/2025 Page 2 of 8 #2073734v2 25-085 shall not exceed the shared aggregate amount of Four Hundred and Fifty Thousand Dollars ($450,000) during the term of the Agreement, including any extension periods. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Contractor agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Contractor agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Contractor’s account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above for a three (3) year term with the option for the City to grant up to two (2), one (1) year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent Contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement (“Documents & Data”). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in     City Council 11 – 76 8/5/2025 Page 3 of 8 #2073734v2 any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Insurance requirements are attached hereto as Insurance Requirements - Exhibit C 7. INDEMNIFICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, Contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judici al or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created     City Council 11 – 77 8/5/2025 Page 4 of 8 #2073734v2 pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. 10. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City’s Municipal Code, whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Contractor or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any amendment to those awards, to any former full-time employee for one-year from date of employee separation except for any CalPERS retiree as authorized by City Council resolution d. The Contractor must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Contractor warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Contractor hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description     City Council 11 – 78 8/5/2025 Page 5 of 8 #2073734v2 of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Contractor covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported (in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in subsections (b) and (c) above. 12. NON-DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of     City Council 11 – 79 8/5/2025 Page 6 of 8 #2073734v2 termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30)     City Council 11 – 80 8/5/2025 Page 7 of 8 #2073734v2 P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Planning and Building Agency City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 To Contractor: Gregory J. Parker President/CEO Hunter Consulting, Inc. 1680 Commerce St Corona, CA, 92880 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. [signature page to follow]     City Council 11 – 81 8/5/2025 IN WIaINESS WHEREOF, the parties hereto have executed this Agreement the date and year first above wiitten. ATTEST:CITY OF SANTA ANA Jennifer L. Hall City Cleit APPROVED AS TO FORM: SONIA R. CARV ALHO Melissa M Crosthwaite Senior ASsistant City Attorney RECOMMENDED FOR APPROVAL: Ali Pezeshkpour Executive Director Planning and Building Agency Alvaro Nufiez City Manager CONTRACTOR: k Gregory J. Parker President/CEO Page 8 of 8 #2073734v2    City Council 11 – 82 8/5/2025 #2073734v2 EXHIBIT A SCOPE OF SERVICES     City Council 11 – 83 8/5/2025 CITY OF SANTA ANA Board Up Procedures: The USFA National Arson Prevention Initiative Board Up Procedures is incorporated herein by reference and are hereby accepted as Reference Specifications. These Reference Specifications are intended to govern certain construction materials, methods, and details with some additional modification herein. A.Security Measures 1)All openings in the basement, crawl spaces, garages, first floor doors and windows, and any point of entry accessible from a porch, fire escape or other potential climbing point shall be barricaded with plywood, 2x4 braces, carriage bolt sets, specialized head/drive screws, and nails, unless stated otherwise. NOTE: General contractor screws, particleboard, wafer board, Masonite, or other similar material shall NOT be used for purposes of boarding-up a building. 2)Garage Doors and Openings at least 10' from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails every 12" around the perimeter. For all openings, the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brick molding edge on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight. 3)The structure shall be posted with a NO TRESPASSING sign at the completion of the board-up. 4)The Commercial property with full windows or glass facades shall be blacked out and adhesive shall be used to attach the plywood to the glass from the interior to prevent shattering. Plywood shall be secured to the window/glass framing. 5)ONLY Interior Boarding shall require blackout of windows and be secured with plywood and 2x4 braces fasten to the wall with deck nails and specialized star-drive head screws. B.Materials 1)Plywood, 1/2" (4 ply) exterior grade CDX 2)Braces - 2" by 4" by 8' (or longer) construction grade lumber 3)3/8" (coarse thread) by 12" (or longer) carriage bolts (rounded head on weather side) 4)3/8" (coarse thread) construction grade nuts EXHIBIT A SCOPE OF SERVICES     City Council 11 – 84 8/5/2025 CITY OF SANTA ANA 5) 1/2" (USS Standard) Flat washers with an inside diameter large enough to bypass the wrench neck inside the carriage bolt head so no lift edge is available beneath an installed carriage bolt head. 6) 3/8" (USS Standard) diameter flat washers for installation beneath the nut inside the building 7) Combination of 2”-3” deck nails and 2”-3” Star-drive screws; T-20, T-25, etc. C. Barrier Assembly 1) Plywood shall be cut to fit over the window and door openings, flush with outside of the molding/trimmer stud. Application of barriers shall be completed so that all lift or pry points are avoided. Plywood board shall be solid sheets without seams or joints. 2) The 2x4 braces shall be cut to fit the horizontal dimension of the plywood. Two exterior and two interior 2x4 braces shall be provided for each window and three sets for each door. 3) Window Assembly – Braces are located horizontally approximately 1/3 of the distance from the top and the bottom of the window. Bolt holes are located 1/3 of the length of the brace from the outside edge of the window jams. Prior to installation, the assembly should be pre-assembled and 3/8” holes drilled through all of the components. 4) Door Assembly – Door braces will be placed horizontally; one in the center of the doorway and one 1/2 the distance from the center to the top and one 1/2 distance from the center to the bottom of the doorway. Bolt holes are located 1/3 of the length of the brace from the outside edge of the doorframe. Prior to installation, the assembly should be pre- assembled and 3/8” holes drilled through all of the components. 5) Plywood used to cover exterior openings shall be nailed every 12" along the perimeter of the frame of the window, door, or opening. 6) The 2x4 braces on the interior and exterior of the assemblies shall be secured using 3/8” by 12” carriage bolt assemblies. Bolts shall be inserted through the predrilled holes from the exterior with a 1/2” washer place against the exterior brace, a 3/8” washer is placed against the interior brace. The bolt is tightened from the inside so that it slightly compresses the interior brace. The 2x4 Bottom Brace shall be cut to width of door trim and drilled to the floor to prevent opening. 7) Garage Door – the opening shall be covered with plywood and secured with a minimum of 3- inch-long deck or wood screws installed on 6-inch centers around the circumference of the opening. An interior or exterior 2x4 Bottom Brace is required to prevent it from opening and drilled to the floor with masonry screws (or as appropriate). NOTE: These specifications are subject to change upon case-by-case scenario. Any changes or recommendations shall be discussed during the walk-through of the property prior to a proposal, quote and or notice to proceed.     City Council 11 – 85 8/5/2025 CITY OF SANTA ANA D. Window Boarding Specification NOTES: 1) FOR DOUBLE HUNG WINDOWS, SLIDE SASH TO CENTER OF UNIT AND PASS BOLTS THROUGH OPENINGS AT TOP AND BOTTOM. 2) STORM WINDOWS SHOULD BE REMOVED AND STORED INSIDE STRUCTURE. 3) OUTSIDE TRIM MAY HAVE TO BE REMOVED TO ACCOMMODATE A FLUSH AND TIGHT FIT. 4) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 5) BRACE LOCATIONS: A = 1/3 B (SEE DIMENSION LOCATIONS ON DRAWING) NOTE: WINDOWS 3 FEET IN HEIGHT OR SHORTER ONLY REQUIRE ONE BRACE. 6) LOCATION OF BOLT HOLES: C = 1/3D (SEE DIMENSION LOCATIONS ON DRAWING) 7) THE PLYWOOD BOARD SHOULD BE SECURED WITH SCREWS EVERY 12" ALONG THE PERIMETER OF THE FRAME OF THE WINDOW, DOOR, OR OPENING, AND WITH DECK NAILS AT EVERY 6” MARK WHERE SCREW IS NOT PLACED.     City Council 11 – 86 8/5/2025 CITY OF SANTA ANA E. Door Boarding Specifications NOTES: 1) IRON DOORS OR FRAMES MAY BE REMOVED AND STORED INSIDE BUILDING IF NECESSARY. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING. LONGER BOLTS MAY BE NECESSARY. 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS 2X4 BRACE. 4) IF PLYWOOD CAN NOT BE BUTTED AGAINST BAND MOLDING, CUT TO COVER OUTSIDE EDGE OF DOOR FRAME. 5) BOLT HOLES ARE LOCATED AS THEY ARE FOR WINDOWS (SEE WINDOW DETAIL) 6) CENTER BRACE LOCATED IN CENTER OF DOORWAY OPENING. TOP AND BOTTOM BRACES ARE POSITIONED WHERE A = 1/2B (SEE DIMENSION LOCATIONS ON DRAWING) 7) USE 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM. DRILL TO THE FLOOR TO PREVENT OPENING. INTERIOR AND EXTERIOR BOTTOM BRACES WITH MASONRY SCREWS ARE MANDATORY WHEN BOARDING GARAGE DOORS.     City Council 11 – 87 8/5/2025 CITY OF SANTA ANA F. Brace and Carriage Bolt Specification NOTES: 1) USE 2" BY 4" BY 8' (OR LONGER) CONSTRUCTION GRADE LUMBER FOR BRACES. 2) USE 3/8" X 12" CARRIAGE BOLTS - ROUNDED HEAD ON OUTSIDE OF BUILDING 3) TIGHTEN NUTS FROM INSIDE ENOUGH TO SLIGHTLY COMPRESS WASHER INTO 2X4 BRACE. 4) USE 1/2" WASHER ON WEATHER SIDE TO ACCOMMODATE THE WRENCH NECK OF BOLT AND ELIMINATE PRY POINTS. G. Window Assembly MATERIALS REQUIRED PER WINDOW  1 - 1/2" CDX PLYWOOD SHEET-CUT TO DIMENSIONS OF WINDOW FRAME (WEATHER SIDE)  4 - 2X4 BRACES - CUT TO WIDTH OF PLYWOOD  4 - CARRIAGE BOLT ASSEMBLIES NUMBER OF WINDOWS TO BE SECURED (NW): NUMBER OF WINDOWS BRACES REQUIRED: (NW X 4) CARRIAGE BOLT ASSEMBLIES REQUIRED (BW): (NW X 4)     City Council 11 – 88 8/5/2025 CITY OF SANTA ANA H. Door Assembly MATERIALS REQUIRED PER DOOR  1 - 1/2" CDX PLYWOOD SHEET - CUT TO DIMENSIONS OF DOOR FRAME (WEATHER SIDE)  1 - 1/2" CDX PLYWOOD SHEET - CUT TO OUTSIDE DIMENSIONS OF DOOR FRAME TRIM (INSIDE)  6 – 2X4 BRACES - 3 CUT TO WIDTH OF OUTSIDE PLYWOOD - 3 CUT TO WIDTH OF INSIDE PLYWOOD  1 - 2X4 BOTTOM BRACE - CUT TO WIDTH OF DOOR TRIM DRILLED TO FLOOR (INSIDE)  6 - CARRIAGE BOLT ASSEMBLIES NUMBER OF DOORS TO BE SECURED (ND): NUMBER OF DOOR BRACES REQUIRED: (ND X 6) NUMBER OF BOTTOM BRACES REQUIRED: (ND) CARRIAGE BOLT ASSEMBLIES REQUIRED (BD): (ND X 6) I. Carriage Bolt Assembly MATERIALS REQUIRED PER CARRIAGE BOLT ASSEMBLY  1 - 3/8" X 12' (OR LONGER IF NECESSARY) CARRIAGE BOLT - COURSE THREAD  1 - 1/2" USS STANDARD FLAT WASHER (WEATHER SIDE)  1 - 3/8" USS STANDARD FLAT WASHER (INSIDE)  1 - 3/8" CONSTRUCTION GRADE NUT - COURSE THREAD TOTAL CARRIAGE BOLT ASSEMBLIES REQUIRED FOR WINDOWS AND DOORS: (BW + BD) _________________ J. Removal of Trash and Debris 1) The Contractor shall be responsible for the removal and proper disposal of all trash, debris, and waste materials generated during the demolition of any structure under this Agreement. This includes, but is not limited to, construction materials, rubble, hazardous waste, and any other by- products of the demolition process. 2) All trash and trash and debris must be removed from the site within seven (7) days following the completion of demolition activities. The Contractor shall ensure the site is left in a clean and orderly condition, free of any remaining debris.     City Council 11 – 89 8/5/2025 CITY OF SANTA ANA 3) Contractor shall comply with all applicable federal, state, and local laws, regulations, and ordinances related to the handling, transportation, and disposal of demolition debris, including obtaining any required permits and approvals. 4) The removal of trash and debris shall be subject to inspection and approval by the Director of the Santa Ana Planning and Building Agency, or their designee. The Contractor shall promptly address any deficiencies identified during such inspection. K. Fee Proposal Contractor shall submit a fee proposal as described below. This fee proposal shall be based on ON- CALL DEMOLITION SERVICES for the sample project site described below. The proposal will be used for fee comparison and evaluation purposes. Furthermore, this fee proposal will become part of Exhibit B of the Contract Agreement and will be used to compare with an actual task order quote requested by the City. Fee proposal shall include: 1. Description of work (summarized scope of services) 2. All costs, fees and other anticipated expenses, and total cost of the services (per spreadsheet below) 3. Schedule (from date of receiving a Notice to Proceed to task order completion)     City Council 11 – 90 8/5/2025 #2073734v2 EXHIBIT B COMPENSATION Fee Proposal including hourly rates if applicable     City Council 11 – 91 8/5/2025 Rate and Service Structure 1.Board up cost of 1st standard window/(1) additional window thereafter $1,465.00 Flat Rate (Max 4 hours. Additional time after 4 hrs resorts to hourly rate) $366.00 Hourly Rate (4 hour minimum) 2.Board up cost of 1st single door opening/(1) each additional door thereafter $1,575.00 Flat Rate (Max 4 hours. Additional time after 4 hrs resorts to hourly rate) $394.00 Hourly Rate (4 hour minimum) 3.Board up of cost of garage (standard 2 car garage door-17x17) $2,604.00 Flat Rate per garage door $651.00 Hourly Rate (4 hour minimum) 4.Bolt, screw door, garages and windows. $35.00 per bolt & screws 5.Chain and lock fee $98.00 per set 6.Weed abatement service: includes mow, hand weed abatement, blow off sidewalks, edging and handiwork of perimeter, disposal etc., (primarily neglected residential, commercial property) per hour rate $1,542.00 Flat Rate $385.00 Hourly Rate (4 hour minimum) 7.Small Scale- Debris removal service. Cost per ton. Includes clean up debris by hand, disposal (no heavy equipment) $2,163.00 Flat Rate-based on 2 technicians/4 hr max, no equipment and disposal at cost plus 35% $541.00 Hourly Rate for 2 additional technicians 8.Large Scale-Debris removal service unpermitted encampments. Cost of heavy equipment that include but may not be limited to track loarders, truck and semi end dump trailer combnations, water trucks, high reach fork-lifts, stake bed trucks, backhoes, skip loaders, tractors, and additiona service trucks and machinery to assist,. Evaluation and analysis will be based on sumittal of proposal and all identified costs, include any and all costs related to collect and dispose of items. Due to the variable nature of large-scale debris removal at unpermitted encampments, we propose utilizing our standardized menu pricing structure for homeless encampment cleanups. This pricing model includes rates for all necessary equipment, labor, and disposal services —such as track loaders, backhoes, water trucks, skip loaders, end dump trailers, forklifts, and other support vehicles or machinery.     City Council 11 – 92 8/5/2025 By using the menu pricing model, we are able to provide transparent, itemized costs based on actual services rendered, ensuring flexibility and accuracy when the scope of work cannot be precisely determined in advance. Our proposal includes a copy of our current pricing menu for your review and evaluation. 9.Travel Charge $795.00 (per location/per tech-based on 4 hours) 10. After hour charge $1,100.00 (per truck/per tech- based on 4 hours) Manifest fee- $45.00 Mob and Demob of equipment-$600.00 (per each) Bio-Hazardous Waste containers-$60.00 (44g drum) Bio-Hazrdous misc supplies & PPE-$135.00 (per technician) Bio-Hazardous Waste disposal-Cost +35% Hazardous Waste disposal and transportation -Cost +35% See attached additional pricing     City Council 11 – 93 8/5/2025 #2073734v2 EXHIBIT C INSURANCE REQUIREMENTS     City Council 11 – 94 8/5/2025 Exhibit C – Insurance Requirements Contractor shall procure and maintain for the duration of the contract, and for 5 years thereafter, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, employees, and sub-contractors. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: 1. Commercial General Liability (CGL). Insurance Services Office (ISO) Form CG 0001 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence and $4,000,000 in the aggregate. Umbrella and excess insurance policies can be used to meet the required limits. 2. Automobile Liability (AL). Insurance Services Office Form CA 0001 covering Code 1(any auto), with combined single limit no less than $2,000,000. 3. Workers’ Compensation (WC). As required by the State of California, with statutory limits, and Employers’ Liability insurance with a limit of no less than$1,000,000 per accident, policy, employee for bodily injury or disease. 4. Pollution Legal Liability (PLL). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate. 5. Professional Liability Insurance (Errors & Omissions). With limits no less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. These insurance requirements shall not in any way act to reduce coverage that is broader or includes higher limits than the minimums shown above. If Contractor maintains broader coverage and/or higher limits than the minimums shown above, City shall be entitled to the broader coverage and/or the higher limits maintained by Contractor. Insurance provided under this contract shall not contain any restrictions or limitations which are inconsistent with City’s rights under this contract. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: 1. City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers are to be covered as additional insureds on Contractor’s CGL and AL policies with respect to liability arising out of work operations performed by or on behalf of Contractor including materials, parts, and equipment furnished in connection with such work or operations and automobiles owned, leased, hired, or borrowed by or on behalf of Contractor. Additional insured status can be provided in the form of an endorsement to Contractor’s insurance. 2. For any claims related to this project, Contractor’s insurance coverage shall be primary insurance coverage as respects City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by City of Santa Ana, its City Council, officers, officials, employees, agents, or volunteers shall not contribute with it.     City Council 11 – 95 8/5/2025 Exhibit C – Insurance Requirements 3. A severability of interest provision must apply for all the additional insureds, ensuring that Contractor’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 4. Contractor hereby grants to City a waiver of subrogation which any insurer of said Contractor may acquire against City of Santa Ana, its City Council, officers, officials, employees, agents and volunteers” by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement(s) that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not City has received a waiver of subrogation endorsement from any insurer(s). 5. Each insurance policy required by this clause shall provide that coverage shall not be canceled, suspended, voided, reduced in scope or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City and ten (10) days prior written notice of policy cancellation or non-renewal due to non-payment. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Planning and Building Agency, 20 Civic Center Plaza, M-21, Santa Ana, CA 92701. The name and location of the project must be indicated in the Description of Operations section of each certificate. Claims Made Policies If any coverage required is written on a claims-made coverage form: 1. The retroactive date must be shown, and this date must be before the execution date of the contract. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of work. 3. If coverage is cancelled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective, or start of work date, Contractor must purchase extended reporting period coverage for a minimum of five (5) years after completion of work. 4. A copy of the claims reporting requirements must be submitted to City. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to CITY. Waiver of Subrogation Contractor hereby agrees to waive rights of subrogation which any insurer of Contractor may acquire from Contractor by virtue of the payment of any loss. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation. The Workers’     City Council 11 – 96 8/5/2025 Exhibit C – Insurance Requirements Compensation policy shall be endorsed with a waiver of subrogation in favor of City for all work performed by Contractor, its employees, agents and sub-contractors. Verification of Coverage Contractor shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause). A statement on a Certificate(s)/Evidence of Insurance will not be accepted in lieu of the actual endorsements required herein. Failure to obtain the required documents prior to the work beginning shall not waive Contractor’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements, required by these specifications, at any time. Sub-Contractors Contractor shall require and verify that all sub-contractors maintain insurance meeting all requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from sub-contractors. For CGL coverage, sub-contractors shall provide coverage with a form at least as broad as CG 20 38 04 13. Failure to Maintain Insurance Coverage If Contractor, for any reason, fails to maintain insurance coverage which is required pursuant to this contract, the same shall be deemed a material breach of contract. City, at its sole option, may terminate this contract at any time and obtain damages from Contractor resulting from said breach. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other circumstances.     City Council 11 – 97 8/5/2025 Finance and Management Services www.santa-ana.org/finance Item # 12 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Collection Agency Services AGENDA TITLE Agreement with BC Services, Inc. for Collection Agency Services (Specification No. 25- 040) (General Fund) RECOMMENDED ACTION Authorize the City Manager to execute an agreement with BC Services, Inc. to provide collection agency services for a term beginning August 5, 2025 and expiring August 4, 2028, with provisions for two (2) 1-year extensions (Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION As part of its regular operations, the City routinely processes payments to vendors and collects monies owed to Santa Ana. The Treasury and Customer Services Division (TCS) has historically led the City’s collection efforts, managing delinquent account referrals from all agencies. In addition, the City contracts with outside billing and collection services for paramedic services and parking ticket citations. When both internal efforts and contracted services are unable to recover outstanding debts, the accounts may be referred to an outside collection agency for further action. To support these efforts, TCS is committed to using all available resources to increase the collection of monies legally owed to the City. The City makes several attempts to collect in-house before delinquent accounts are referred to collection agencies. As part of this process, the City issues a minimum of three collection letters to individuals and businesses with outstanding balances. These letters notify them of the amount owed and may offer payment alternatives, such as installment plans. The City strives to ensure that a resident or business is provided an opportunity to resolve their debt before it is escalated to a collection agency. If a customer fails to respond or does not adhere to a mutually agreed upon payment schedule, the account is referred to a third-party collection agency for further action. The referral of delinquent accounts to third-party collection agencies is an efficient method in managing debts owed to the City. These agencies have the resources required to     City Council 12 – 1 8/5/2025 Collection Agency Services August 5, 2025 Page 2 5 2 3 5 monitor accounts in addition to ensuring compliance with the Fair Debt Collection Practices Act (FDCPA), Federal Fair Credit Reporting Act (FCRA), and other legislation. The selected proposer has proven to adhere to all of the rules required for debt collection, including state laws that protect debtors from harassment, abuse, and deceptive practices. These rules include restrictions on communication times, the use of threatening or profane language, and the representative of debt collection practices. The City’s current agreement with its temporary collection agency servicer expires September 30, 2025. To enhance debt recovery and resume regular collection cycles, staff initiated a competitive bidding process. Request for Proposals (RFP) No. 25-040 was issued on March 12, 2025, on the City’s online bid management and publication system. A summary of vendor participation and results is as follows: 72 Vendors Notified 1 Santa Ana Vendor Notified 31 Vendors Downloaded the RFP Packet 9 Proposals Received 0 Proposals Received from Santa Ana Vendors Proposals were solicited, opened on April 10, 2025, and evaluated. Nine (9) proposals were submitted by the RFP deadline, and eight (8) proposals were determined to be responsive to the specifications and met the City’s requirements. An evaluation committee reviewed the responsive proposals and rated them according to the criteria listed in the RFP. Staff recommends awarding an agreement to the BC Services, Inc. (“BCS”) (Exhibit 1). The proposal submitted by BCS was found to meet the City’s needs, offers the best value, and is appropriate for the services requested. BC Services possesses a strong background and experience, understanding of the scope of work, and value added customer service. Local Outreach Efforts The Purchasing Division advertised this project on the City’s online bid management and publication system, which directly notified one (1) Santa Ana vendor. However, no Santa Ana vendors downloaded the RFP packet or submitted a bid for consideration. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT Payment for services is contingent upon successful collection, regardless of effort spent on individual accounts. There is no direct fiscal impact on any expenditure accounts. The vendor will retain a fee ranging from 14.5% to 25% of the amounts collected. This includes 14.5% for accounts placed with the vendor for initial collection efforts and 25%     City Council 12 – 2 8/5/2025 Collection Agency Services August 5, 2025 Page 3 5 2 3 5 for accounts that have previously been worked by another collection agency or that require City-authorized legal action. These types of fees are standard within the industry and are lower than the rates currently paid by the City. BCS has also agreed that the City may withdraw any uncollected accounts at any time without charge or penalty. As a result, net revenues will be reduced by the amount paid to the vendor for collections. EXHIBIT(S) 1. Consultant Agreement with BC Services, Inc. 2. RFP 25-040 Submitted By: Alex Trinidad, Executive Director, Finance and Management Services Agency Approved By: Alvaro Nuñez, City Manager     City Council 12 – 3 8/5/2025 Page 1 of 13 #2068906v1 AGREEMENT FOR COLLECTION AGENCY SERVICES BETWEEN BC SERVICES, INC. AND CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this 5th day of August, 2025 by and between BC Services, Inc. (“Consultant”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A.On March 12, 2025, the City issued a Request for Proposal No 25-040 (“RFP”) by which it sought to retain a firm having the required skill and knowledge in general collection agency services. B.Consultant submitted a responsive proposal that was selected by the City. Consultant represents that Consultant is able and willing to provide such services to the City described in the scope of work that was included in the RFP. The RFP is referenced herein as if incorporated in full. C.In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth below and in Scope of Services - Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.Consultant shall provide services on a contingency basis and retain commission on all monies actually collected on assigned accounts, whether paid to City or Consultant, at the following rates: i.14.5% for all first and second placement accounts receivable initially placed for collection with Consultant beginning September 1, 2025; ii.25% for all second placement accounts receivable initially placed for collection with Consultant beginning January 1, 2026; and iii.25% for accounts requiring City-authorized legal action whereas approval must be obtained from City prior to initiating any legal action on an account. EXHIBIT 1     City Council 12 – 4 8/5/2025 Page 2 of 13 #2068906v1 b. Consultant agrees that City may withdraw any uncollected accounts without any charge or penalty regardless if collection efforts were made. c. Payment, less commission, shall be remitted to City by the 20th day of the month following collection with supporting documentation evidencing work performed, subject to City accounting procedures. City and Consultant agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Consultant agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the Consultant will be authorized to deposit payments directly into City’s account(s) with financial institutions. City agrees that any outstanding service invoices will also be remitted payment directly into Consultant’s account(s) with financial institutions through ACH transfers. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above for a three (3) year term with the option for the City to grant up to two 1-year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement (“Documents & Data”). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all     City Council 12 – 5 8/5/2025 Page 3 of 13 #2068906v1 Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require any subcontractors to obtain and maintain insurance as described below for the entire Term of this Agreement against claims for injuries to persons or damage to property which may arise from or in connection with services, products and materials supplied to City. Total cost of such insurance shall be borne by Consultant. MINIMUM SCOPE AND LIMIT OF INSURANCE 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence and $2,000,000 aggregate. Required policy limits can be met with primary and umbrella/excess insurance policies. 2. Automobile Liability: Insurance Services Office Form CA 00 01 covering Code 1 (any auto), with limits no less than $1,000,000 combined single limits. In the event C onsultant does not maintain commercial automobile liability insurance, City will accept evidence of personal automobile insurance. 3. Workers’ Compensation: as required by the State of California, with Statutory Limits, and Employer’s Liability Insurance with limit of no less than $1,000,000 per accident, policy or employee, for bodily injury or disease. Coverage is not required if Consultant has no employees and signs request to waive such insurance. 4. Professional Liability Insurance: with limits no less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. If Consultant maintains broader coverage and/or higher limits than the minimum requirements for each line of coverage shown above, City requires and shall be entitled to the broader coverage and/or the higher limits maintained by Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City. Other Insurance Provisions The above required insurance policies are to contain or be endorsed to contain the following provisions: 1. City, its City Council, its officers, officials, employees, agents, and volunteers are to be covered as additional insureds, under Consultant’s CGL, Professional Liability, and Automobile Liability policies, with respect to any liability arising out of work or operations performed by or on behalf of the Instructor including materials, parts, equipment, and     City Council 12 – 6 8/5/2025 Page 4 of 13 #2068906v1 personnel furnished in connection with such work or operations. 2. Consultant’s Insurance company(ies) agrees to waive all rights of subrogation against City, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which arise from work performed by Consultant under this Agreement. 3. For any claims related to this contract, Consultant’s insurance coverage shall be primary and any insurance maintained by City, it’s City Council, its officers, officials, employees, agents, or volunteers shall not contribute with it. 4. A severability of interest provision must apply for all the additional insureds, ensuring that Consultant’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 5. Insurance policies required herein shall provide that coverage shall not be canceled, suspended, voided, reduced in coverage or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written notice shall be provided to City for policy cancellation or non- renewal due to non-payment of premium. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Finance & Management Services Agency, City of Santa Ana, 20 Civic Center Plaza (M-15) P.O. Box 1988, Santa Ana, California 92702. The name and location of project must be included in the Description of Operations section of each certificate. Self-Insured Retentions Self-insured retentions must be declared to and approved by the City. The City ma y require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the State of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to City. Verification of Coverage Consultant shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive Consultant’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances.     City Council 12 – 7 8/5/2025 Page 5 of 13 #2068906v1 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Consultant’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such     City Council 12 – 8 8/5/2025 Page 6 of 13 #2068906v1 information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of c are it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City’s Municipal Code, whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Consultant or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any amendment to those awards, to any former full-time employee for one-year from date of employee separation except for any CalPERS retiree as authorized by City Council resolution d. The Consultant must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Consultant warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Consultant hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Consultant covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported (in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in     City Council 12 – 9 8/5/2025 Page 7 of 13 #2068906v1 subsections (b) and (c) above. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf o f any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Consultants retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate.     City Council 12 – 10 8/5/2025 Page 8 of 13 #2068906v1 b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Finance & Management     City Council 12 – 11 8/5/2025 Page 9 of 13 #2068906v1 Services Agency City of Santa Ana 20 Civic Center Plaza (M-15) P.O. Box 1988 Santa Ana, California 92702 To Consultant: A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. [SIGNATURES ON FOLLOWING PAGE] Alexandra Slocum EVP Sales and Marketing BC Services, Inc. 550 Disc Drive Longmont, CO 80503 Fax: (303) 532-3544     City Council 12 – 12 8/5/2025 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: Jennifer L. Hall City Clerk APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney : B y: Andrea Garcia-Miller Assistant City Attorney RECOMMENDED FOR APPROVAL: Alex Trinidad, CPA Executive Director Finance and Management Services Agency #2068906vl CITY OF SANTA ANA Alvaro Nunez City Manager CONSUL TANT: Page 10 of 13 Alexander Trinidad (Jul 21, 2025 14:11 PDT)     City Council 12 – 13 8/5/2025 Page 11 of 13 #2068906v1 EXHIBIT A SCOPE OF SERVICES Revenue collection services for unpaid and delinquent accounts receivables will include: • Collection of miscellaneous delinquent accounts receivable items where customers have not paid for services or charges from the City (e.g. Third-Party Liability Billing, Business License Delinquent Accounts, Municipal Utility Services Delinquent Accounts, Dog License Delinquent Accounts, etc.). • Collection on delinquent Administrative Citations where members of the public have not paid for citation(s) issued due to a code violation within the City limits. • Administrative Citations and/or Unpaid City Taxes and Fees associated with Cannabis Accounts • Collection of delinquent paramedic and ambulance ground emergency medical transportation service charges. • Collection of other debts, charges, or monies owed to the City by members of the public and current or previous employees or officials of the City Required Scope of Services: 1. Firm shall provide collection services for debts owed to the City for Delinquent Billing. 2. Firm shall designate a manager for the City’s account who will be the City’s primary contact with the Firm. 3. City and/or City’s contracted third party vendor shall submit delinquent accounts for collection via e-mail or electronic filing. Firm shall provide acknowledgement within five (5) business days of account placement. 4. City shall provide documentation to firm for each account, including name, any available customer information, last known address, account number, and balance due. 5. Firm shall make a minimum of two written or telephone contacts for each account (unless the account clears sooner) within forty-five (45) days of receipt of account. 6. Firm shall maintain complete records of each account referred by the City, including all correspondence, documents, account records, transactions and a detailed log of all collection efforts of actions. These records shall be retained for a minimum of three years after termination of collection actions on each account. 7. The firm shall provide a detailed action plan outlining its backup and disaster recovery procedures for servers containing debtor data, ensuring data integrity, security, and business continuity in the event of a disaster. 8. Firm shall provide to the City a monthly report on the status of each account including: account number, customer name, the amount received, the balance due and date of last payment, and the actions taken on the account. Firm should immediately advise the City of any account that is paid in full or deemed uncollectible. If an account is deemed uncollectible, information regarding this determination must be provided to the City. The firm is not entitled to collection fees after it determined that an account is uncollectible, regardless if payment is made to the City. 9. Firm shall provide to the City quarterly financial summary reports including totals for receipts, net accounts receivable, total accounts receivable, and collection percentage.     City Council 12 – 14 8/5/2025 Page 12 of 13 #2068906v1 10. Firm shall provide to the City an annual financial summary report as of June 30th (City’s fiscal year end) including totals for receipts, net accounts receivable, total accounts receivable and collection percentage. This report should be submitted to the City no later than July 31st of each year. 11. At any time, all records of the firm pertaining to the City shall be subject to inspection, review, or audit by City, State, or Federal officials, during the contract period and for seven years after the termination of the contract. 12. Firm shall guarantee the confidentiality, security and safety of all files, documents and information provided by the City, except as to disclosure required by federal and state laws and regulations. 13. Firm will exercise its best ethical, prudent, lawful, and professional efforts to secure collections on all accounts referred by the City. Collections activities shall comply with all federal, state and local laws, and applicable regulations including but not limited to the Federal Fair Debt Collection Practices Act. 14. Firm will process all customer payments in accordance with applicable Payment Card Industry (PCI) security requirements. 15. Firm shall be HIPPA (Health Insurance and Portability and Accountability Act of 1996) compliant and maintain compliance throughout the term of the contract. 16. In accordance with the Fair and Accurate Credit Transaction (FACT) Act, the firm must have an identity theft prevention program in place. 17. Firm shall report all uncollectible accounts to Experian. Reporting must be done in accordance with all federal, state and local laws, including but not limited to, the Fair Debt Collections Practices Act, the Federal Equal Credit Opportunity act, and the Consumer Credit Protection Act. Firm shall not report accounts to Experian until the firm has worked the account for 45 days. At the request of the City, the firm shall remove an account notification from Experian and provide a copy of that notification to the City. The City retains the right to recall any accounts assigned for collection without charge or penalty from the firm. Upon recall by the City, no further collection efforts on recalled accounts may be undertaken. If the account being recalled was report ed to Experian, it is expected that the record be cleared from the customer’s credit report and written confirmation provided to the City upon request. 18. Firm reporting shall comply in accordance with the Federal Fair Credit Reporting Act (FCRA) regulations which established two types of debt categories. 1) “Permissible Debt” such as, unpaid utility billings, unpaid paramedic billings, and any unpaid sums relating to City Services which were electively sought or contracted for from the City, and 2) “Prohibited Debt” such as, taxes, licensing and permit fees, towing & impound fess/costs, administrative code violations, and damage to City property. Permissible debts may continue to be reported to credit reporting agencies; prohibited debts may not. 19. Firm shall not assign or subcontract any portion of this agreement or transfer or assign any claim, pursuant to the contract, without the written consent of the City. 20. Firm shall make contacts with delinquent accounts under the name of the firm and not the City of Santa Ana. 21. Firm shall instruct consumers to submit payments to the firm and not to the City of Santa Ana except by written agreement by the City. The firm shall be notified of any payments made to the City of Santa Ana for accounts under collection with the firm. The firm will be entitled to collection fees only if notice was sent to the assigned accounts. The firm will not be entitled to collection fees if payment was submitted to the City and no work was yet done on the assigned accounts. 22. Firm shall collect and deposit payments from customers and on no later than the 20th day of every     City Council 12 – 15 8/5/2025 Page 13 of 13 #2068906v1 month following collection, submit an ACH deposit to the City for all monies collected in the previous month, less collection fees, along with a report including the account name and number, amount collected and collection fees. 23. Any compromise settlement of principal or charges shall be agreed upon in writing between the firm and the City prior to acceptance. 24. Firm may allow for time payment agreements (payment plans) and may enter into time payment agreements with consumers for any period less than one year without the consent of the City. Any time payment agreement extending beyond one year from the date of initiation of plan or any account owing more than $5,000 must be agreed upon in writing between the firm and the City prior to acceptance. 25. No legal actions shall be taken by the firm without express written consent of the City. 26. Firm shall be solely responsible for any and all costs incurred in and associated with the collection of debts referred to it by the City. 27. In the event of contract termination or the bankruptcy/dissolution of the firm, all accounts and documentation relating to City accounts shall be returned to the City, regardless of status or payment arrangements made with consumers.     City Council 12 – 16 8/5/2025 Consultant Agreement_BC Services Collections - CAO_BCS (002) Final Audit Report 2025-07-21 Created:2025-07-21 By:Kristin Andrade (kandrade@santa-ana.org) Status:Signed Transaction ID:CBJCHBCAABAAakeTXHJOKPYvuY73vkQFY8FbL5H-pxz8 "Consultant Agreement_BC Services Collections - CAO_BCS (0 02)" History Document created by Kristin Andrade (kandrade@santa-ana.org) 2025-07-21 - 5:24:04 PM GMT Document emailed to Alexander Trinidad (atrinidad@santa-ana.org) for signature 2025-07-21 - 5:24:22 PM GMT Email viewed by Alexander Trinidad (atrinidad@santa-ana.org) 2025-07-21 - 8:15:06 PM GMT Document e-signed by Alexander Trinidad (atrinidad@santa-ana.org) Signature Date: 2025-07-21 - 9:11:53 PM GMT - Time Source: server Agreement completed. 2025-07-21 - 9:11:53 PM GMT     City Council 12 – 17 8/5/2025 REQUEST FOR PROPOSALS NO. 25-040 FOR COLLECTION AGENCY SERVICES CITY OF SANTA ANA KEY RFP DATES: The schedule below is tentative and subject to change at the discretion of City, with appropriate notice to prospective Proposers. Issue Date: Wednesday, March 12, 2025 Deadline for Questions: Monday, March 24, 2025, 4:00 P.M. Proposal Due Date: Thursday, April 10, 2025, 4:00 P.M. EXHIBIT 2     City Council 12 – 18 8/5/2025 CITY OF SANTA ANA TABLE OF CONTENTS I. BACKGROUND ........................................................................................................................... 3 II. OVERVIEW OF PROJECT .......................................................................................................... 3 III. TERM OF AGREEMENT ............................................................................................................ 3 IV. MINIMUM QUALIFICATIONS ...................................................................................................... 3 V. RESPONSE TO RFP .................................................................................................................. 3 VI. CERTIFICATIONS (ATTACHMENTS) ......................................................................................... 8 VII. REFERENCES ............................................................................................................................ 8 VIII. MINIMUM SCOPE AND LIMIT OF INSURANCE ......................................................................... 9 IX. SELECTION PROCEDURES & CRITERIA ................................................................................. 9 X. WITHDRAWALS........................................................................................................................ 10 XI. GENERAL TERMS AND CONDITIONS .................................................................................... 10 XII. AWARD OF AGREEMENT ........................................................................................................ 15 XIII. IMPLEMENTATION ................................................................................................................... 15 EXHIBITS Exhibits provided herein for Proposers’ reference only. EXHIBIT I – SCOPE OF SERVICES EXHIBIT II – SAMPLE AGREEMENT ATTACHMENTS A PROPOSER’S CERTIFICATION, PROPOSAL ITEM PRICING B REFERENCES C PROPOSER’S STATEMENT D NON-COLLUSION AFFIDAVIT E NON-LOBBYING CERTIFICATION F NON-DISCRIMINATION CERTIFICATION     City Council 12 – 19 8/5/2025 CITY OF SANTA ANA I. BACKGROUND The City of Santa Ana, California, is rich in culture and pride, the county seat of Orange County, and encompasses an area of approximately 27 square miles. For more information, please visit https://www.santa-ana.org/ II. OVERVIEW OF PROJECT The City of Santa Ana (City) is seeking proposals from qualified firms and organizations (Proposers) to provide general collection services for the City’s delinquent accounts and past due invoices. See EXHIBIT I for the complete Scope of Services. The term “Vendor”, “Proposer”, “Firm”, “Consultants”, and “Contractor” shall refer to any legal entity or entities submitting a proposal in response to this Request for Proposals (RFP). III. TERM OF AGREEMENT The anticipated term of the agreement is for an initial period of three (3) years. The City may, at its discretion, extend the agreement with the same or more limited scope of required services for two (2) additional one-year periods, upon mutual agreement contingent upon City Council approval, or City Manager or City Attorney authorization, as appropriate. The total term of the awarded agreement shall not exceed five (5) years. Usage is not guaranteed. Execution of an agreement between the City and successful firm(s) and/or individual(s) does not guarantee work throughout the duration of the contract period. Numerous factors will be evaluated by the City in its delivery of project and assignments, including technical expertise required. IV. MINIMUM QUALIFICATIONS 1) Contractor must have been in business continuously for the most recent five (5) years prior to the date of this RFP. 2) Minimum three (3) most recent years of experience performing similar services as those detailed in the Scope of Services section of this RFP. 3) The firm must be licensed and in good standing with the State of California’s Department of Financial Protection & Innovation to perform debt collection services. 4) In accordance with the Fair and Accurate Credit Transaction (FACT) Act, the firm must have an identity theft prevention program in place. V. RESPONSE TO RFP A. SUBMITTAL INSTRUCTIONS It is the responsibility of the Proposer to ensure that any proposals submitted have been uploaded to PlanetBids prior to the RFP due date and time. Proposals, including all required sections and forms, shall be submitted electronically via the City’s Bid Management System, PlanetBids. No other form of submittal will be accepted. PlanetBids will not accept late proposals and no exceptions shall be made. Proposers will receive an e-bid confirmation number with a time stamp from PlanetBids indicating that their City of Santa Ana RFP No. 25-040 Page 3 of 33     City Council 12 – 20 8/5/2025 CITY OF SANTA ANA proposal was submitted successfully. The City will only receive and consider those proposals that were transmitted successfully. Submit proposal online at: http://www.planetbids.com/portal/portal.cfm?CompanyID=20137. Proposer shall be solely responsible for informing itself with respect to the proper utilization of the bid management system, for ensuring the capability of their computer system to upload the required documents, and for the stability of their internet service. Failure of the Proposer to successfully submit an electronic proposal shall be at the Proposer’s sole risk and no relief will be given for late and/or improperly submitted proposals. Proposers experiencing any technical difficulties with the bid submission process may contact PlanetBids at (818) 992- 1771. Questions of an operational nature may be directed to the City’s assigned Buyer. Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of assistance, or assurance that any given problem will be resolved by the bid submission deadline. Proposals shall NOT be sent via telegraphic, electronic, or facsimile means. All notifications, updates and addenda will be posted online on PlanetBids at https://www.planetbids.com/portal/portal.cfm?CompanyID=20137. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. Failure to respond to required updates may result in a determination of a nonresponsive proposal. B. COMMUNICATION / CONTACT WITH CITY STAFF Unless otherwise authorized herein, Proposers who are considering submitting a proposal in response to this RFP, or who submit a proposal in response to this RFP, are only to communicate with the assigned Project Coordinator(s), and no other City staff about this RFP from the date this RFP is issued until a contract is awarded. The City will provide all official communication concerning this RFP in writing via the City’s Bid Management System, PlanetBids. The City will not be responsible for or bound by any oral communication or any other information or contact that occurs outside the official communication process specified herein, unless confirmed in writing by the designated Project Manager(s). C. REQUEST FOR INFORMATION OR CLARIFICATION / QUESTIONS Questions regarding this RFP shall be submitted via PlanetBids. Responses to all questions will be posted on PlanetBids no later than the date and time shown at the schedule of key RFP dates on the cover page of this RFP. All prospective Proposers are advised to visit PlanetBids on a regular basis as responses may be posted earlier than the date above (if applicable). No verbal requests or responses will be accepted. Significant interpretations or clarifications will be addressed via addenda to this RFP. Significant interpretations or clarifications and responses to questions received by the deadline will be addressed via addenda to this RFP, which will be released and posted on PlanetBids under the “Addenda/Emails” tab. General process questions may be directed to the following: Jacques Lam Buyer jlam@santa-ana.org City of Santa Ana RFP No. 25-040 Page 4 of 33     City Council 12 – 21 8/5/2025 CITY OF SANTA ANA D. EXCEPTIONS Requests submitted for City’s consideration of proposed terms and conditions, including modifications to the City’s RFP and/or Contract terms and conditions must be submitted by the deadline for questions. Such requests should include an attachment in Word or PDF format on formal company letterhead that shows the requested modifications. Should the Proposer be considered for award recommendation and progress into the negotiations phase, the requests for exceptions or modifications to the City’s terms and conditions will be discussed at that time. The City will not accept any requests after the deadline for questions and reserves the right to reject or strike any requests for exceptions or additional terms and conditions related to Agreement, RFP, and insurance and indemnification terms and conditions. E. ADDENDA Any changes in RFP from the date of release to date of submittal will result in an addendum or amendment. Notification of such addendum or amendment shall be posted on City’s PlanetBids system, https://www.planetbids.com/portal/portal.cfm?CompanyID=20137. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. F. UNDERSTANDING PROPOSAL It is the responsibility of each Proposer to inquire about any criteria, condition, term, provision, or requirement of the RFP that the Proposer does not understand. Responses to inquiries, if they significantly change or clarify the RFP requirements or any aspect of the procurement process, will be forwarded by addenda to all Proposers. The City will not be bound by any oral responses to inquiries. By submitting proposals, Proposers assert that they have fully read the RFP and any addenda issued by the City, the proposed Contract and any other Contract Documents, and affirm that the terms and conditions stated therein are fully understood and are acceptable to the Proposer. Each Proposer accepts the terms and conditions of the Contract Documents and indicates their ability and willingness to perform the requested services under such terms and conditions. Any exceptions to the terms and conditions set forth in the Contract Document shall be submitted to the City by the deadline to submit requests for information or clarification/questions set forth herein. G. PROPOSAL CONTENTS Proposals are to be prepared in such a way as to provide a straightforward, concise delineation of capabilities to satisfy the requirements of this RFP. Colored displays, promotional materials, photographs etc., are not necessary or desired. Emphasis should be concentrated on conformance to RFP instructions, responsiveness to the RFP requirements, and on completeness and clarity of content. Digital dividers and clear organization of content and material are encouraged. 1. Statement of Qualifications (SOQ) SOQ must include a Table of Contents and be limited to a maximum of 20 pages (excluding City’s required Certifications listed in Section VIII below; Proposal Cover Letter, section dividers, table of contents, front/back cover pages). The page limitation includes all appendices, attachments, and supplemental information. Additionally, SOQ must include the following: a. Cover Letter Proposals shall include a letter signed by a principal or authorized representative who can make legally binding commitments for the entity. Include type of business entity. Cover Letter shall not exceed one page. City of Santa Ana RFP No. 25-040 Page 5 of 33     City Council 12 – 22 8/5/2025 CITY OF SANTA ANA Cover letter must be addressed to the following City Project Manager: Alejandra Gutierrez, Treasury and Customer Services Manager and Robert Zubiate, Senior Management Analyst City of Santa Ana – Finance & Management Services Agency 20 Civic Center Plaza, M-15 Santa Ana, CA 92701 b. Services Provided A description of proposed services to be provided and how they meet the needs of the City as described in Exhibit I – Scope of Services. c. Agreement Statement Proposal shall include a statement outlining your concurrence or reference to concerns previously submitted with any and all provisions as contained in EXHIBIT II – Sample Agreement of this RFP (if any). d. Firm and Team Experience Proposal shall include a profile of the firm’s experience including the following: i. A general description of the firm, including size and number of employees working directly with the City on this agreement, and the firm’s Nationwide Multistate Licensing System (NMLS) ID number. ii. Firm’s nearest address serving the City of Santa Ana and headquarters address. iii. Name and contact information of the supervising Project Manager/Principal Agent, to be assigned to the agreement. The Project Manager/Principal Agent shall be the primary contact person to represent your firm and will be the person to conduct the presentation, if invited to an interview. iv. Resumes for all key staff proposed describing relevant experience. e. Proposed Work Plan Proposal shall include a statement demonstrating the firm’s understanding of the Scope of Services and the ability of the firm to make collections in all fifty states, in addition to the firm’s ability to file reports with all three national credit bureaus. Additionally, proposed work plan shall include Proposers’: i. Anticipated approach to performing services as specified herein; ii. Suggestions or special concerns the evaluation committee should take into consideration (if any); iii. Description of deliverables and implementation plan. Proposer shall submit a general description of the deliverables, implementation plan, and timeline. iv. Description of the methodology that will be followed in carrying out the responsibilities outlined in Exhibit I – Scope of Services. Clearly describe all collection services proposed for the City. As a part of the description, identify the responsibilities of the City and the responsibilities of the firm. Also, describe the coordination required between the customer, the City, and the firm if an City of Santa Ana RFP No. 25-040 Page 6 of 33     City Council 12 – 23 8/5/2025 CITY OF SANTA ANA account is assigned. Please provide any additional information or suggestions that will aid in the City’s selection process. v. Provide sample copies of the type of reports the City could expect to receive from the firm with each report clearly marked as to the type of information the particular report is trying to convey (this can be included as part of an attachment). A monthly report on the amount assigned, the amount collected, the amount returned, and the overall collection rate is required, at minimum. vi. Provide sample letters to be sent to delinquent accounts. Be sure to indicate what collection method each letter pertains to (this can be included as part of an attachment). vii. Provide a statement of the dollar amount(s) of an account below which your firm will not actively pursue regular collection and/or legal action. (Indicate whether dollar amount(s) is applied per individual assigned debt or bundled per multiple assigned debts). viii. Identify any toll-free numbers / dedicated email addresses for customer service and support and during what hours live phone assistance and email assistance are available in PST/PDT times. f. References: Attachment B – References shall be submitted for similar projects performed for state and/or similar government clients. 2. Cost Proposal All Proposers are required to submit a fixed rate fee with their Cost Proposal. Compensation shall be contingent upon actual collections of debts owed to the City. Agency may subtract a fee negotiated through this agreement, from the amount of the debt collected and paid to the City, as a percentage of the debt collected with a specified maximum. All Proposers must identify the fee or percentage, how it is determined, and the fee must be consistent across all debts collected. Furthermore, the City may withdraw any uncollected accounts without any charge or penalty regardless if collection efforts were made. Pricing instructions should be clearly defined to ensure fees proposed can be compared and evaluated. Cost Proposal must include a payment schedule if applicable. City reserves the right to negotiate compensation and/or payment schedule prior to award of any resulting agreement. When applicable, if providing hourly rate sheets, Proposer shall not include rate ranges or averages. The City shall not provide reimbursement for travel-related expenses, mileage, parking, lodging, meals, incidental fees, insurance, freight/shipping and handling/delivery, and any other business expenses, supplies and materials related to providing services as specified herein. Additional costs will not be considered and will not be reimbursed by the City, therefore, such costs must be absorbed in Proposer’s cost proposal fee structure. Any language related to travel reimbursement shall be stricken from the document by the City and if not stricken, shall be deemed invalid. Proposals shall be valid for a minimum of one hundred eighty (180) days following Proposal deadline. The cost for developing the Proposal is the sole responsibility of the Proposer. All Proposals submitted become property of the City. City of Santa Ana RFP No. 25-040 Page 7 of 33     City Council 12 – 24 8/5/2025 CITY OF SANTA ANA Pricing shall remain firm for the entire initial Agreement term. Thereafter, any proposed pricing adjustment for follow-on renewal periods shall be submitted to the City Representative in writing at least ninety (90) days prior to the new Agreement term. The City reserves the right to accept, reject, or negotiate any proposed pricing adjustment not to exceed the Bureau of Labor Statistics Consumer Price Index (CPI) data as follows: Los Angeles-Long Beach-Anaheim, CA; All Urban Consumers; Not Seasonally Adjusted; annualized change comparing the most recent month’s reported data to the same month of the prior year. (This information may be found on the U.S. Department of Labor’s website at www.bls.gov.) VI. CERTIFICATIONS (ATTACHMENTS) In addition to the SOQ, Narrative/Technical Proposal, and Cost Proposal, the following forms, included in this RFP, shall be signed and included as part of the proposal submittal package: • Attachment A: Proposer’s Certification and Proposal Item Pricing • Attachment B: References • Attachment C: Proposer’s Statement • Attachment D: Non-Collusion Affidavit • Attachment E: Non-Lobbying Certification • Attachment F: Non-Discrimination Certification The proposal must be completely responsive to the RFP. Incomplete proposals will be deemed as nonresponsive and will be rejected. The City reserves the right to reject any or all proposals submitted and no representation is made hereby that any commitment will be awarded pursuant to this RFP or otherwise. PLEASE NOTE: • All forms above must be signed by a representative of the Firm that is legally authorized to contractually bind the Proposer. • City will not waive notarization requirement when applicable on any of the required attachments. VII. REFERENCES Contractor shall provide three (3) references from other similar public agencies for which services similar to those specified in this RFP have been performed, including contact names and telephone numbers. Use ATTACHMENT B – References. The respondent grants permission for the City to contact any individuals listed as references. City may disqualify a Proposer if: • References fail to substantiate Proposer’s description of services and deliverables provided; or • References fail to support that Proposer has a continuing pattern of providing capable, productive, and skilled personnel, or • City is unable to reach the point of contact with reasonable effort. It is the Proposer’s responsibility to inform the point of contact(s) of normal City working hours. City of Santa Ana RFP No. 25-040 Page 8 of 33     City Council 12 – 25 8/5/2025 CITY OF SANTA ANA VIII. MINIMUM SCOPE AND LIMIT OF INSURANCE See Exhibit II – Sample Agreement IX. SELECTION PROCEDURES & CRITERIA A. Evaluation: The City will establish a proposal review committee. The review committee will evaluate proposals based on the response to the RFP, which includes adherence to outlined directions and format, and the City evaluation criteria set forth below. B. Scoring Criteria: Proposers will be ranked by the review committee based on the following criteria: C. Rankings: A final score will be calculated for each submitted proposal and used to rank Proposers. Based upon the foregoing criteria, all proposals shall be ranked by score. Only those proposals receiving a score above 70 will be considered for award. The City reserves the right to award the contract to any proposer(s) with a score above 70. The review committee will evaluate proposers based on their response to the RFP and the City evaluation criteria set forth above. D. Interviews: The review committee may invite the proposers to interview. If invited to interview, Proposers must be prepared to include key personnel in the interview and/or presentation. The City reserves the right to seek additional information from any or all Proposers invited to present proposals. A final score will be calculated for each submitted proposal and used to rank Proposers. City reserves the right to begin negotiations and enter into a contract without holding interviews, or further discussions. CATEGORY POINTS Responsiveness to RFP • Proposal’s compliance with the requirements of this RFP. • Scope of Services offered including ability to provide optional services. • The value to any new and/or innovative product or service suggestions or other new ideas and enhancements. 15 Experience of Firm and Personnel • The experience, resources, and qualifications of the firm and individuals assigned to this account, including manager, supervisor and assigned staff. 40 Proposed Pricing • Reasonableness of Cost 35 References • References that are similar in size and project scope to the City. 10 TOTAL POSSIBLE SCORE (Before interviews – if held) 100 Interviews • The City reserves the right to conduct interviews with the highest-rated firm(s). In the event the City does perform an interview process, the following is the maximum number of additive points that may be applied to the proposal score. Total possible score may exceed 100 points. 20 City of Santa Ana RFP No. 25-040 Page 9 of 33     City Council 12 – 26 8/5/2025 CITY OF SANTA ANA E. Selection: The City is under no obligation to accept any proposal and reserves the right to negotiate with respondents as to fees and terms. The City may reject proposals at its sole discretion. If proposal fails to satisfy any requirements outlined in this RFP, it may be considered non-responsive and may be rejected. The City shall not be obligated to accept the lowest priced proposals, but will make awards in the best interests of the City after all factors have been evaluated. The review committee will recommend the qualified Proposers to the City Council or City Manager for award of contract, as appropriate. X. WITHDRAWALS Proposers are responsible for verifying all prices and information before submitting a proposal. Prior to the proposal due date, the Proposer or Proposer’s representative may withdraw the proposal by providing written notice of the proposal withdrawal to the City Contact/Project Manager. Verbal or telephonic withdrawals are not permissible. XI. GENERAL TERMS AND CONDITIONS A. AMERICANS WITH DISABILITIES ACT The awarded Contractor hereby certifies that it will comply, as applicable, with the Americans with Disabilities Act of 1990 (“ADA”), 42 USC §§ 12101 et seq., and its implementing regulations, including Subtitle A, Title II of the ADA. Contractor will not discriminate against persons with disabilities nor against persons due to their relationship to or association with a person with a disability. Any contract entered into by the awarded Contractor (or any subcontract thereof), relating to this RFP, shall be subject to the provisions of this paragraph. B. CITY BUSINESS LICENSE The selected proposer must obtain a City of Santa Ana Business License prior to the execution of a contract and must provide a copy to the Buyer assigned to this RFP. The awarded party shall maintain a current business license throughout the term of the resulting contract. Procedure to obtain a City of Santa Ana Business License is available by contacting the Finance and Management Services, Business Tax Office at (714) 647-5447 or on the City’s website: www.santa-ana.org C. CITY RIGHT TO REJECT The City reserves the right to reject any or all proposals submitted and no representation is made hereby that any agreement will be awarded pursuant to this RFP or otherwise. The City reserves the right to accept or reject the combined or separate components of this proposal in part or in its entirety or to waive any minor inconsistency, informality or technical defect in the proposal. D. CONFLICT OF INTEREST Contractor shall exercise reasonable care and diligence to prevent any actions or conditions that could result in a conflict with the best interests of the City. This obligation shall apply to the Contractor; the Contractor’s employees, agents, and Subcontractors associated with accomplishing work and services hereunder. The Contractor’s efforts shall include, but not be limited to, establishing precautions to prevent its employees, agents, and Subcontractors from providing or offering gifts, entertainment, payments, loans or other considerations which could be deemed to influence or appear to influence City staff or elected officers from acting in the best interests of the City. City of Santa Ana RFP No. 25-040 Page 10 of 33     City Council 12 – 27 8/5/2025 CITY OF SANTA ANA Each Proposer must disclose any existing or potential conflict of interest relative to the performance of the contractual services resulting from this RFP. Any such relationship that might be perceived or represented as a conflict should be disclosed. The City reserves the right to disqualify any Proposer on the grounds of actual or apparent conflict of interest. No person, firm, or subsidiary thereof who has been awarded this Contract may be awarded a Contract for the provision of services, the delivery of supplies, or the provision of any other related action which is required, suggested, or otherwise deemed appropriate as an end product of this Contract. Therefore, Contractor is precluded from contracting for any work recommended as a result of this Contract. E. CONTRACTOR’S EXPENSE Pre-Contractual Expenses: The City is not liable for any costs incurred by Proposers prior to entering into a formal contract. Costs of developing a response to this RFP, are entirely the responsibility of the Proposer, and shall not be reimbursed in any manner by the City. Pre- contractual expenses are not to be included in the cost proposal. Pre-contractual expenses include, but are not limited to, preparation of the proposal, submission of the proposal and additional information, attendance at pre-proposal conference, negotiating any matter related to this RFP with City, and/or any other expenses incurred by the Proposer prior to the date of award and execution, if any, of the contract. Other Expenses: The Contractor will be responsible for all costs related to photo copying, telephone communications, fax communications, and parking while on City sites during the performance of work and services under this Contract. F. CONTRACTOR’S PROJECT MANAGER/KEY PERSONNEL Except as formally approved by the City, the key personnel identified in Contractor’s proposal shall be the individuals who will actually complete the work. Changes in staffing must be reported in writing and approved by the City. The City shall have the right to require the removal and replacement of the Contractor’s Project Manager and key personnel under the awarded contract. The City shall notify the Contractor in writing of such action. The City is not required to provide any reason, rationale, or additional factual information if it elects to request any specific key personnel be removed from performing services under the awarded contract. The City shall review and approve the appointment of the replacement for the Contractor’s personnel. Said approval shall not be unreasonably withheld. Standards of Conduct: Contractor’s personnel shall be courteous and maintain good working relationships with all stakeholders, state or outside agencies, other team members and staff within the City. G. COST PROPOSAL The awarded Contractor agrees to provide the purchased services at the costs, rates, and fees as set forth in their Fee Schedule in response to this RFP. No other costs, rates or fees shall be payable to the awarded Subcontractor for implementation of their proposal. H. DATA RETENTION Contractor shall be responsible for retaining data, records, and documentation for the preparation of required items. These materials shall be made available to and as requested by City. City of Santa Ana RFP No. 25-040 Page 11 of 33     City Council 12 – 28 8/5/2025 CITY OF SANTA ANA All materials, documents, data or information obtained from the City Data files or any City medium furnished to Contractor in the performance of an awarded contract will at all times remain the property of the City. Such data or information may not be used or copied for direct or indirect use by Contractor after completion or termination of this Contract without the express written consent of the City. All materials, documents, data or information, including copies, must be returned to the City at the end of the contract. All data, documents and other products used, developed, or produced during response preparation of the RFP will become property of the City. All responses to the RFP shall become property of the City. Proposer information identified as proprietary shall be maintained confidential, to the extent allowed under the California Public Records Act. I. DRUG-FREE WORKPLACE The awarded Contractor certifies compliance with Government Code Section 8355 in matters relating to providing a drug-free workplace. Failure to comply with these requirements may result in suspension of payments under the Contract or termination of the contract or both, and the Contractor may be ineligible for award of any future City contracts. J. EXAMINATION Proposer represents that it has thoroughly examined and become familiar with the services and responsibilities required this RFP and that it is capable of effectively and efficiently performing quality work to achieve the City’s objectives. Any attachments referenced herein or any interpretations, clarifications or amendments subsequently posted in relation to this RFP are fully incorporated. Any irregularities or lack of clarity in the RFP should be brought to the designated City Contact/Project Manager’s attention as soon as possible so that corrective addenda may be furnished to prospective Proposers. Proposals which appear unrealistic in the terms of technical commitments, lack of technical competence, or are indicative of failure to comprehend the complexity and risk of this contract, may be rejected. K. EXECUTION OF AGREEMENT Upon successful negotiations, the City and the selected Proposer will enter into an Agreement similar to that as shown in EXHIBIT II – Sample Agreement of this RFP. If a Proposer is unwilling or unable to execute an Agreement within thirty (30) days after being notified of selection under this RFP, the City reserves the right to disqualify them without any further obligation L. FISCAL NONFUNDING CLAUSE In the event sufficient budgeted funds are not available for a new fiscal period, the City shall retain the right to notify the provider of such occurrence in writing at least thirty (30) days before the end of the current fiscal period and terminate the contract on the last day of the current fiscal period without penalty or expense to the City. M. INDEPENDENT CONTRACTOR Contractor is considered an independent Contractor and neither Contractor, its employees, nor anyone working under Contractor will be considered an agent or an employee of City. Neither Contractor, its employees, nor anyone working under Contractor, will qualify for workers’ compensation or other fringe benefits of any kind through City. City of Santa Ana RFP No. 25-040 Page 12 of 33     City Council 12 – 29 8/5/2025 CITY OF SANTA ANA N. JOINT OFFERS/SUBCONSULTANTS Where two or more Proposers desire to submit a single proposal in response to this RFP, they should do so on a prime sub-consultant basis. The City intends to contract with a single firm, also known as the prime, and not with multiple firms doing business as a joint venture. Should the use of sub-consultants be offered, the Proposer shall provide the same assurances of competence for the sub-consultant plus the demonstrated ability to manage and supervise the subcontracted work. Sub-consultants shall not be allowed to further subcontract with others for work under the Agreement. The provisions of the Agreement shall apply to all sub-consultants in the same manner as the Proposer. The proposer is responsible for all the actions taken by their sub-contractor. The City reserves the right to reject, replace and approve any and all Subcontractors. All Subcontractor(s) shall be identified in the response to the RFP and the City reserves the right to reject any proposed Subcontractor(s). Subcontractors shall be the responsibility of the prime Contractor and the City shall assume no liability of such Subcontractors. O. LITIGATION STATUS Each Proposer must include in its proposal a complete disclosure of any alleged significant prior or ongoing contract failures, any civil or criminal litigation or investigation pending which involves the Proposer or in which the Proposer has been judged guilty or liable. Failure to comply with the terms of this provision will disqualify any proposal. The City reserves the right to reject any proposal based upon the Proposer’s prior history with the City or with any other party, which documents, without limitation, unsatisfactory performance, adversarial or contentious demeanor, significant failure(s) to meet contract milestones or other contractual failures. P. NEGOTIATIONS The City reserves the right to negotiate final contract terms with any Proposer selected. The contract between the parties will consist of the RFP together with any modifications thereto, and the awarded Contractor’s proposal, together with any modifications and clarifications thereto that are submitted at the request of the City during the evaluation and negotiation process. In the event of any conflict or contradiction between or among these documents, the documents shall control in the following order of precedence: the final executed contract, the RFP, any modifications and clarifications to the awarded Contractor’s proposal, and the awarded Contractor’s proposal. Specific exceptions to this general rule may be noted in the final executed contract. Negotiations shall be confidential and not subject to disclosure to competing Contractors unless and until an agreement is reached. If contract negotiations cannot be concluded successfully, the City reserves the right to negotiate a contract with another Contractor or withdraw the RFP. Q. NON-PAYMENTS Note that payments will NOT be made for any unsatisfactory work until corrected. In the event of nonpayment of undisputed sums by the City, Contractor shall give the City thirty (30) working days to cure the alleged breach. R. OWNERSHIP OF DOCUMENTS The City has permanent ownership of all directly connected and derivative materials produced under this contract by the Contractor. All documents, reports and other incidental or derivative work or materials furnished hereunder shall become and remains the sole property of the City and may be used by the City as it may require without additional cost to the City. Contractor City of Santa Ana RFP No. 25-040 Page 13 of 33     City Council 12 – 30 8/5/2025 CITY OF SANTA ANA shall provide the City copies of documents upon its request at any time. None of the documents, reports and other incidental or derivative work or furnished materials shall be used by the Contractor without the express written consent of the City. S. PARKING The City will not provide free parking and/or reimbursement for the cost of parking while providing services and conducting business with the City. T. PROFESSIONAL STANDARDS Contractor staff shall be courteous to the public and City staff utilizing facilities where Contractor is performing work, but shall be responsive only to the requests of the City’s Project Manager or designee. Contractor staff shall direct all inquiries to Project Manager or designee. Contractor acknowledges that City locations consist of public-use facilities and recognizes the obligation to ensure Contractor personnel and agents maintain the highest level of professional standards in attire, decorum, and interaction with the public and City personnel. U. PROJECT MANAGER The selected Proposer will assume responsibility for all services in its proposal. The selected Proposer shall identify a sole point of contact, Project Manager, with the greatest knowledge in regard to the required service operations and contractual matters, including payment of any and all charges resulting from the Agreement. V. PROPOSAL VALIDITY Services, pricing, and warranties indicated in a Proposer’s Proposal must be valid for a period of 180 days at minimum after the submission of the Proposal. W. PUBLIC AGENCIES Other public agencies, as defined by California Government Code Section 6500, may choose to use the terms of this Contract, subject to Contractor’s acceptance. The City is not liable or responsible for any obligations related to a subsequent contract between Contractor and another public agency. X. PUBLIC RECORDS Proposals will become public record after the award of a contract unless the proposal or specific parts of the proposal can be shown to be exempt by law. Each Proposer may clearly label all or part of a proposal as "CONFIDENTIAL" provided that the Proposer thereby agrees to indemnify and defend the City for honoring such a designation. The failure to so label any information that is released by the City shall constitute a complete waiver of any and all claims for damages caused by any release of the information. Proposer information identified as proprietary shall be maintained confidential, to the extent allowed under the California Public Records Act. Y. SUBCONTRACTORS Proposals in response to this RFP must identify any Subcontractors, and outline the contractual relationship between the Awarded Subcontractor and each Subcontractor. An official of each proposed Subcontractor must sign, and include as part of the proposal submitted by the Prime Contractor, a statement to the effect that the Subcontractor has read and will agree to abide by the awarded Contractor’s obligations. Any Subcontractor proposed after award of contract must be approved by the City before commencement of work. City of Santa Ana RFP No. 25-040 Page 14 of 33     City Council 12 – 31 8/5/2025 CITY OF SANTA ANA The City will look solely to the awarded Contractor for the performance of all contractual obligations which may result from an award based on this RFP, and the awarded Contractor shall not be relieved for the non-performance of any or all Subcontractors. XII. AWARD OF AGREEMENT Selected Contractor(s) will be notified in writing. Any award is contingent upon the successful negotiation of final contract terms. A. EXECUTION OF AGREEMENT A standard agreement is included as EXHIBIT II Sample Agreement of this RFP. “Proposer” will hereinafter be referred to as “Consultant” or “Contractor” in standard agreement. The term of the agreement will begin after the agreement is fully executed, and all required bonds, insurance documents and contents of the payment information packet have been received and approved. XIII. IMPLEMENTATION A. KICK-OFF MEETINGS The successful proposer will be required to meet with City staff prior to commencement of services or at any time as required by the City, to discuss and agree on operational issues including transition of services and scheduling. City of Santa Ana RFP No. 25-040 Page 15 of 33     City Council 12 – 32 8/5/2025 CITY OF SANTA ANA Revenue collection services for unpaid and delinquent accounts receivables will include: • Collection of miscellaneous delinquent accounts receivable items where customers have not paid for services or charges from the City (e.g. Third-Party Liability Billing, Business License Delinquent Accounts, Municipal Utility Services Delinquent Accounts, Dog License Delinquent Accounts, etc.). • Collection on delinquent Administrative Citations where members of the public have not paid for citation(s) issued due to a code violation within the City limits. • Administrative Citations and/or Unpaid City Taxes and Fees associated with Cannabis Accounts • Collection of delinquent paramedic and ambulance ground emergency medical transportation service charges. • Collection of other debts, charges, or monies owed to the City by members of the public and current or previous employees or officials of the City Requirements: The exact range and extent of services is subject to negotiation, but at a minimum must include professional services and dedicated personnel to perform the following scope of services: 1. Firm shall provide collection services for debts owed to the City for Delinquent Billing. 2. Firm shall designate a manager for the City’s account who will be the City’s primary contact with the Firm. 3. City and/or City’s contracted third party vendor shall submit delinquent accounts for collection via e- mail or electronic filing. Firm shall provide acknowledgement within five (5) business days of account placement. 4. City shall provide documentation to firm for each account, including name, any available customer information, last known address, account number, and balance due. 5. Firm shall make a minimum of two (2) written or telephone contacts for each account (unless the account clears sooner) within forty-five (45) days of receipt of account. 6. Firm shall discuss their recommended use of skip tracing on delinquent accounts. Firm must provide a description of the specific tools used to conduct skip tracing. 7. Firm shall maintain complete records of each account referred by the City, including all correspondence, documents, account records, transactions and a detailed log of all collection efforts of actions. These records shall be retained for a minimum of three (3) years after termination of collection actions on each account. 8. The firm should be able to provide a detailed action plan outlining its backup and disaster recovery procedures for servers containing debtor data, ensuring data integrity, security, and business continuity in the event of a disaster. 9. Firm shall provide to the City a monthly report on the status of each account including: account number, customer name, the amount received, the balance due and date of last payment, and the actions taken on the account. Firm should immediately advise the City of any account that is paid in EXHIBIT I SCOPE OF SERVICES City of Santa Ana RFP No. 25-040 Page 16 of 33     City Council 12 – 33 8/5/2025 CITY OF SANTA ANA full or deemed uncollectible. If an account is deemed uncollectible, information regarding this determination must be provided to the City. The firm is not entitled to collection fees after it determined that an account is uncollectible, regardless if payment is made to the City. 10. Firm shall provide to the City quarterly financial summary reports including totals for receipts, net accounts receivable, total accounts receivable, and collection percentage. 11. Firm shall provide to the City an annual financial summary report as of June 30th (City’s fiscal year end) including totals for receipts, net accounts receivable, total accounts receivable and collection percentage. This report should be submitted to the City no later than July 31st of each year. 12. At any time, all records of the firm pertaining to the City shall be subject to inspection, review, or audit by City, State, or Federal officials, during the contract period and for seven (7) years after the termination of the contract. 13. Firm shall guarantee the confidentiality, security and safety of all files, documents and information provided by the City, except as to disclosure required by federal and state laws and regulations. 14. Firm will exercise its best ethical, prudent, lawful, and professional efforts to secure collections on all accounts referred by the City. Collections activities shall comply with all federal, state and local laws, and applicable regulations including but not limited to the Federal Fair Debt Collection Practices Act. 15. Firm will process all customer payments in accordance with applicable Payment Card Industry (PCI) security requirements. 16. Firm shall be HIPPA (Health Insurance and Portability and Accountability Act of 1996) compliant and maintain compliance throughout the term of the contract. 17. Firm shall report all uncollectible accounts to the major credit bureaus. a. Reporting must be done in accordance with all federal, state and local laws, including but not limited to, the Fair Debt Collections Practices Act, the Federal Equal Credit Opportunity act, and the Consumer Credit Protection Act. b. Firm shall not report accounts to the credit bureaus until the firm has worked the account for forty-five (45) days. c. At the request of the City, the firm shall remove an account notification from all the affected bureaus and provide a copy of that notification to the City. d. The City retains the right to recall any accounts assigned for collection without charge or penalty from the firm. Upon recall by the City, no further collection efforts on recalled accounts may be undertaken. i. If the account being recalled was reported to any credit bureaus, it is expected that the record be cleared from the customer’s credit report and written confirmation provided to the City upon request. 18. Firm reporting shall comply in accordance with the Federal Fair Credit Reporting Act (FCRA) regulations which established two types of debt categories: 1) “Permissible Debt” such as, unpaid utility billings, unpaid paramedic billings, and any unpaid sums relating to City Services which were City of Santa Ana RFP No. 25-040 Page 17 of 33     City Council 12 – 34 8/5/2025 CITY OF SANTA ANA electively sought or contracted for from the City, and 2) “Prohibited Debt” such as, taxes, licensing and permit fees, towing & impound fess/costs, administrative code violations, and damage to City property. a. Permissible debts may continue to be reported to credit reporting agencies; prohibited debts may not. 19. Firm shall not assign or subcontract any portion of this agreement or transfer or assign any claim, pursuant to the contract, without the written consent of the City. 20. Firm shall make contacts with delinquent accounts under the name of the firm and not the City of Santa Ana. 21. Firm shall instruct consumers to submit payments to the firm and not to the City of Santa Ana except by written agreement by the City. a. The firm shall be notified of any payments made to the City of Santa Ana for accounts under collection with the firm. b. The firm will be entitled to collection fees only if notice was sent to the assigned accounts. c. The firm will not be entitled to collection fees if payment was submitted to the City and no work was yet done on the assigned accounts. 22. Firm shall collect and deposit payments from customers on no later than the 15th day of every month, submit an ACH deposit to the City for all monies collected in the previous month, less collection fees, along with a report including the account name and number, amount collected and collection fees. 23. Any compromise settlement of principal or charges shall be agreed upon in writing between the firm and the City prior to acceptance. 24. Firm may allow for time payment agreements (payment plans) and may enter into time payment agreements with consumers for any period less than one year without the consent of the City. a. Any time payment agreement extending beyond one year from the date of initiation of plan or any account owing more than $5,000 must be agreed upon in writing between the firm and the City prior to acceptance. 25. No legal actions shall be taken by the firm without express written consent of the City. 26. Firm shall be solely responsible for any and all costs incurred in and associated with the collection of debts referred to it by the City. 27. In the event of contract termination or the bankruptcy/dissolution of the firm, all accounts and documentation relating to City accounts shall be returned to the City, regardless of status or payment arrangements made with consumers. City of Santa Ana RFP No. 25-040 Page 18 of 33     City Council 12 – 35 8/5/2025 CITY OF SANTA ANA CONSULTANT AGREEMENT CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this ____ day of ______, 20_ by and between ___________________________________________________________, (“Consultant”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A. The City desires to retain a Consultant having special skill and knowledge in the field of: B. Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Scope of Services - Exhibit A, attached hereto and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in Compensation - Exhibit B. The total amount to be expended during the term of this Agreement shall not exceed $xxxxxx. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Consultant agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Consultant agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Consultant’s account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM EXHIBIT II SAMPLE AGREEMENT City of Santa Ana RFP No. 25-040 Page 19 of 33     City Council 12 – 36 8/5/2025 CITY OF SANTA ANA This Agreement shall commence on “the date first written above” for a three (3) year term with the option for the City to grant up to two (1)-year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement (“Documents & Data”). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require any subcontractors to obtain and maintain insurance as described below for the entire Term of this Agreement against claims for injuries to persons or damage to property which may arise from or in connection with services, products and materials supplied to City. Total cost of such insurance shall be borne by Consultant. MINIMUM SCOPE AND LIMIT OF INSURANCE 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence and $2,000,000 aggregate. Required policy limits can be met with primary and umbrella/excess insurance policies. 2. Automobile Liability: Insurance Services Office Form CA 00 01 covering Code 1 (any auto), with limits no less than $1,000,000 combined single limits. In the event Consultant does not maintain commercial automobile liability insurance, City will accept evidence of personal automobile insurance. 3. Workers’ Compensation: as required by the State of California, with Statutory Limits, and Employer’s Liability Insurance with limit of no less than $1,000,000 per accident, policy or City of Santa Ana RFP No. 25-040 Page 20 of 33     City Council 12 – 37 8/5/2025 CITY OF SANTA ANA employee, for bodily injury or disease. Coverage is not required if Consultant has no employees and signs request to waive such insurance. 4. Professional Liability Insurance: with limits no less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. If Consultant maintains broader coverage and/or higher limits than the minimum requirements for each line of coverage shown above, City requires and shall be entitled to the broader coverage and/or the higher limits maintained by Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City. Other Insurance Provisions The above required insurance policies are to contain or be endorsed to contain the following provisions: 1. City, its City Council, its officers, officials, employees, agents, and volunteers are to be covered as additional insureds, under Consultant’s CGL, Professional Liability, and Automobile Liability policies, with respect to any liability arising out of work or operations performed by or on behalf of the Instructor including materials, parts, equipment, and personnel furnished in connection with such work or operations. 2. Consultant’s Insurance company(ies) agrees to waive all rights of subrogation against City, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which arise from work performed by Consultant under this Agreement. 3. For any claims related to this contract, Consultant’s insurance coverage shall be primary and any insurance maintained by City, it’s City Council, its officers, officials, employees, agents, or volunteers shall not contribute with it. 4. A severability of interest provision must apply for all the additional insureds, ensuring that Consultant’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 5. Insurance policies required herein shall provide that coverage shall not be canceled, suspended, voided, reduced in coverage or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written notice shall be provided to City for policy cancellation or non-renewal due to non- payment of premium. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Finance & Management Services Agency, City of Santa Ana, 20 Civic Center Plaza (M-15) P.O. Box 1988, Santa Ana, California 92702. The name and location of project must be included in the Description of Operations section of each certificate. Self-Insured Retentions Self-insured retentions must be declared to and approved by the City. The City may require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the State of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to City. Verification of Coverage Consultant shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements City of Santa Ana RFP No. 25-040 Page 21 of 33     City Council 12 – 38 8/5/2025 CITY OF SANTA ANA before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive Consultant’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. City of Santa Ana RFP No. 25-040 Page 22 of 33     City Council 12 – 39 8/5/2025 CITY OF SANTA ANA 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit City of Santa Ana RFP No. 25-040 Page 23 of 33     City Council 12 – 40 8/5/2025 CITY OF SANTA ANA the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana City of Santa Ana RFP No. 25-040 Page 24 of 33     City Council 12 – 41 8/5/2025 CITY OF SANTA ANA 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Finance & Management Services Agency City of Santa Ana 20 Civic Center Plaza (M-15) P.O. Box 1988 Santa Ana, California 92702 Fax: To Contractor: A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. First & Last Name Title Consultant Firm Name Address City, State, Zip Fax: City of Santa Ana RFP No. 25-040 Page 25 of 33     City Council 12 – 42 8/5/2025 CITY OF SANTA ANA IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA Jennifer L. Hall Alvaro Nuñez City Clerk City Manager APPROVED AS TO FORM: SONIA R. CARVALHO CONSULTANT: City Attorney By: Assistant City Attorney (title) Tax ID# RECOMMENDED FOR APPROVAL: Executive Director Finance & Management Services Agency SAMPLE ONLY (name) (title) City of Santa Ana RFP No. 25-040 Page 26 of 33     City Council 12 – 43 8/5/2025 CITY OF SANTA ANA Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services (Exhibit I) and am qualified to provide services being requested as specified herein. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal. PROPOSER’S STATEMENT: I have read, understood and agree to the terms and conditions on all pages of the Request for Proposals. Upon request, I will transfer and deliver goods or services to the City in accordance with said terms and conditions. __________________________________________________________________________________ LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS __________________________________________________________________________________ BUSINESS ADDRESS __________________________________________________________________________________ PRINTED NAME OF AUTHORIZED AGENT TITLE __________________________________________________________________________________ SIGNATURE OF AUTHORIZED AGENT DATE E-MAIL ADDRESS __________________________________________________________________________________ FEDERAL ID NUMBER (IF APPLICABLE) CONTRACTOR LICENSE NUMBER (IFAPPLICABLE) __________________________________________________________________________________ CITY OF SANTA ANA BUSINESS LICENSE NUMBER (PLEASE PROVIDE IF AVAILABLE, BUT NOT REQUIRED UNTIL AND IF AN AWARD IS MADE TO PROPOSER.) THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. ATTACHMENT A PROPOSER’S CERTIFICATION, PROPOSAL PRICING City of Santa Ana RFP No. 25-040 Page 27 of 33     City Council 12 – 44 8/5/2025 CITY OF SANTA ANA List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. REFERENCE Customer Name:_________________________Contact Individual: ____________________________ Address: ________________________________Phone Number: _______________________________ EMAIL: ____________________________________ Contract Amount: ________________________Year: ______________________________________ Description of supplies, equipment, or services provided: __________________________________________________________________________________ REFERENCE Customer Name:_________________________Contact Individual: ____________________________ Address: ________________________________Phone Number: _______________________________ EMAIL: ____________________________________ Contract Amount: ________________________Year: ______________________________________ Description of supplies, equipment, or services provided: __________________________________________________________________________________ REFERENCE Customer Name:_________________________Contact Individual: ____________________________ Address: ________________________________Phone Number: _______________________________ EMAIL: ____________________________________ Contract Amount: ________________________Year: ______________________________________ Description of supplies, equipment, or services provided: THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. ATTACHMENT B REFERENCES City of Santa Ana RFP No. 25-040 Page 28 of 33     City Council 12 – 45 8/5/2025 CITY OF SANTA ANA Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting hereon the action of approval of the Council, signed by the Executive Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto. Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays, Sundays and City’s legal holidays), or the funds, check, draft, or proposer’s bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer’s bond substituted in lieu thereof shall be returned to the undersigned. Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed. All terms contained in the specifications, the certification of nondiscrimination by contractors, and the required insurance certificates are to be incorporated by reference into this agreement and are made specifically as part of this RFP. Firm________________________________________________________________________________ Signed and Printed Name: ______________________________________________________________ Title ________________________________________________________________________________ Date THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. ATTACHMENT C PROPOSER’S STATEMENT City of Santa Ana RFP No. 25-040 Page 29 of 33     City Council 12 – 46 8/5/2025 CITY OF SANTA ANA (Title 23 United States Code Section 112 and Public Contract Code Section 7106) To the CITY OF SANTA ANA In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from bidding; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham proposal. Note: The above non-collusion affidavit is part of the proposal. Signing this proposal on the signature portion thereof shall also constitute signature of this non-collusion affidavit. Proposers are cautioned that making a false certification may subject the certifier to criminal prosecution. Signed____________________________________________________________________________ State of ________, County of __________________________________________________________ Subscribed and sworn to (or affirmed) before me on this________ day of_____________, 20____, by ________________________, proved to me on the basis of satisfactory evidence to be the person(s) who appeared before me. ________________________ Notary Public Signature Notary Public Seal THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. ATTACHMENT D NON-COLLUSION AFFIDAVIT City of Santa Ana RFP No. 25-040 Page 30 of 33     City Council 12 – 47 8/5/2025 CITY OF SANTA ANA The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or her knowledge and belief, that: (1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure of Lobbying Activities," in conformance with its instructions. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. The prospective participant also agrees by submitting his or her bid or proposal that he or she shall require that the language of this certification be included in all lower tier subcontracts, which exceed $100,000 and that all such subrecipients shall certify and disclose accordingly. Signed: Title: Firm: Date: THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. ATTACHMENT E NON-LOBBYING CERTIFICATION City of Santa Ana RFP No. 25-040 Page 31 of 33     City Council 12 – 48 8/5/2025 CITY OF SANTA ANA The undersigned consultant or corporate officer, during the performance of this contract, certifies as follows: 1. The Consultant shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Consultant shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. 2. The Consultant shall, in all solicitations or advertisements for employees placed by or on behalf of the Consultant, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 3. The Consultant shall send to each labor union or representative of workers with which he/she has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers’ representatives of the Consultant’s commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 5. The Consultant shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders. 6. In the event of the Consultant’s non-compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in part and the Consultant may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or as otherwise provided by law. 7. The Consultant shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract ATTACHMENT F NON-DISCRIMINATION CERTIFICATION City of Santa Ana RFP No. 25-040 Page 32 of 33     City Council 12 – 49 8/5/2025 CITY OF SANTA ANA or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance; provided, however, that in the event the Consultant becomes involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction by the administering agency, the Consultant may request that the United States enter into such litigation to protect the interests of the United States. 8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as amended, no discrimination shall be made in the employment of persons upon public works because of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any consultant of public works violating this Section is subject to all the penalties imposed for a violation of the Chapter. Signed: Title: Firm: Date: THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. City of Santa Ana RFP No. 25-040 Page 33 of 33     City Council 12 – 50 8/5/2025 Finance and Management Services www.santa-ana.org/finance Item # 13 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Citywide Budget Management Software AGENDA TITLE Agreement with Euna Solutions, Inc for Maintenance and Support of Citywide Budget Management Software (Specification No. 25-020) (General Fund) RECOMMENDED ACTION Authorize the City Manager to execute an agreement with Euna Solutions, Inc. for the maintenance and support of Citywide budget management software in an amount not to exceed $585,565, for a term beginning August 15, 2025 and expiring August 14, 2028, with provisions for two (2), one-year extensions (Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION Request for Proposals (RFP) No. 25-020 was issued on February 11, 2025 on the City’s online bid management and publication system. A summary of vendor participation and results is as follows: 453 Vendors notified 37 Santa Ana vendors notified 4 Responsive proposals received 0 Proposals received from Santa Ana vendors Proposals were solicited, opened on March 6, 2025, and evaluated. Four proposals were submitted by the RFP deadline and were determined to be responsive to the specifications and met the City’s requirements. An evaluation committee reviewed and rated the proposals according to the criteria listed in the RFP. Staff recommends awarding an agreement to the highest-ranked firm, Euna Solutions, Inc. (Exhibit 1). The proposal submitted by Euna Solutions, Inc. for Euna Budget Professional was determined by the Committee to be the most well suited for the City’s needs while simultaneously providing the best value.     City Council 13 – 1 8/5/2025 Citywide Budget Management Software August 5, 2025 Page 2 5 2 3 4 The City began utilizing Euna Budget Professional (known at the time as Questica Budget) in January 2018. This comprehensive budget management software currently includes the following key components: •Operating & Capital- Streamlines the development of the City’s annual operating and capital improvement budgets. •Personnel Module- Provides multi-year forecasing and calculation of labor costs. •OpenBook- A transparency tool that displays interactive charts and tables of current and prior year budgets. The portal also includes vendor payments and contracts approved by the City Manager, providing a comprehensive view of the City’s financial activity. The OpenBook portal is publicly accessible here: https://santaana.openbook.questica.com/#/. The initial implementation enhanced the City’s reporting capabilities, automated workflow processes for budget development, and integrated seamlessly with existing financial and payroll systems. As part of this expanded partnership with Euna Solutions, the City will upgrade to the latest version of Euna Budget Professional and implement the Budget Book Studio module. Budget Book Studio is expected to greatly reduce the staff time needed to produce the annual budget book by automating content generation and enabling easy export to PDF for printing. The City will soon be undertaking the implementation of a new Enterprise Resource Planning (ERP) system to replace its aging financial system. The ERP implementation does not include a budgeting software module, as staff determined that an external provider, such as Euna Solutions, best meets the City’s budgeting needs. It is expected that this software will integrate with the new ERP system once fully implemented to ensure seamless financial and budget operations. Currently, the City is not eligible for major software version upgrades due to its on-site setup. Migrating to the cloud will allow the City to utilize the most optimized version of the software, further improving operational efficiency and supporting integration with the new ERP system. Costs are higher in Year 1 due to the one-time implementation costs associated with migration to a cloud-based service and Budget Book Studio. If the agreement is approved by City Council, staff anticipates incorporating these additional new features into the FY2026-27 budget development process. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action.     City Council 13 – 2 8/5/2025 Citywide Budget Management Software August 5, 2025 Page 3 5 2 3 4 FISCAL IMPACT Funding is available in the FY2025-26 budget and funding for subsequent fiscal years will be included in the proposed budgets for City Council consideration. A breakdown of the funding is provided in the table below. EXHIBIT(S) 1. Agreement with Euna Solutions, Inc. Submitted By: Alex Trinidad, Executive Director, Finance and Management Services Agency Approved By: Alvaro Nuñez, City Manager Fiscal Year Accounting Unit – Account # Fund Description Accounting Unit, Account Description Amount Contract (3-Year Term) FY25-26 01110100-66511 General Fund FMSA- Management & Support, Computer Software Subscriptions $133,000 FY26-27 01110100-66511 General Fund FMSA- Management & Support, Computer Software Subscriptions $105,000 FY27-28 01110100-66511 General Fund FMSA- Management & Support, Computer Software Subscriptions $110,250 Optional Two, One-Year Extensions FY28-29 01110100-66511 General Fund FMSA- Management & Support, Computer Software Subscriptions $115,765 FY29-30 01110100-66511 General Fund FMSA- Management & Support, Computer Software Subscriptions $121,550     City Council 13 – 3 8/5/2025 EXHIBIT 1     City Council 13 – 4 8/5/2025     City Council 13 – 5 8/5/2025     City Council 13 – 6 8/5/2025     City Council 13 – 7 8/5/2025     City Council 13 – 8 8/5/2025     City Council 13 – 9 8/5/2025     City Council 13 – 10 8/5/2025     City Council 13 – 11 8/5/2025     City Council 13 – 12 8/5/2025     City Council 13 – 13 8/5/2025     City Council 13 – 14 8/5/2025     City Council 13 – 15 8/5/2025     City Council 13 – 16 8/5/2025     City Council 13 – 17 8/5/2025     City Council 13 – 18 8/5/2025     City Council 13 – 19 8/5/2025     City Council 13 – 20 8/5/2025     City Council 13 – 21 8/5/2025     City Council 13 – 22 8/5/2025 Human Resources Department www.santa-ana.org/HR Item # 14 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Authorize Funding for One (1) Additional Year for a Learning Management System AGENDA TITLE Authorize Funding for One (1) Additional Year for a Learning Management System Agreement with Meridian Knowledge Solutions, LLC RECOMMENDED ACTION Authorize funding at reduced subscription fees for one (1) additional year for the agreement with Meridian Knowledge Solutions, LLC, for the Learning Management System (“LMS”) subscription at an annual rate of $30,362, and the add-on service of web-based training content at an annual rate of $42,064. GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION On June 17, 2025, City Council authorized funding for two additional years for the Learning Management System (LMS) at $34,006 annually and the add-on service of web- based training content through OpenSesame at an annual rate of $42,064 for fiscal years 25-2026 and 2026-2027. Since that request was approved, staff has negotiated a reduction in LMS service fees for the LMS at a rate of $30,362 per year. However, this reduction in rate requires acknowledgement of a third, optional year in 2027-2028. Acceptance of this new rate and optional third year allows for the City to pay the reduced fee for the LMS subscription for all three years and be able to cancel prior to the third year if the services are no longer required. Staff is requesting approval for this third, optional year in order to take advantage of the lower rate for all years. Prior to the 2027-2028 Fiscal Year, staff will evaluate the need of the LMS and cancel the subscription if it is no longer needed. Acceptance of this new rate results in a General Fund savings of $3,644 per year. The City’s agreement with Meridian Knowledge Solutions auto renews unless notice of cancellation is provided prior to the new term. City staff will review service needs prior to the ending of the two year term.     City Council 14 – 1 8/5/2025 Authorize Funding for One (1) Additional Year for a Learning Management System August 5, 2025 Page 2 5 2 4 8 ENVIRONMENTAL IMPACT The consideration and approval of the proposed action do not constitute a project under the California Environmental Quality Act. FISCAL IMPACT If the City Council approves the recommendation, staff anticipates the following costs over the next three years. Funding is available in the FY25-26 budget and funding for subsequent fiscal years will be included in the proposed budgets for City Council consideration. LMS (Meridian) Fiscal Year Accounting Unit – Account No. Fund Description Fund, Account Description Amount Contract (2-Year Term) - Approved on June 17, 2025* 2025-26 01109050-66511 General Fund Human Resources Services – Software Subscriptions $30,362 2026-27 01109050-66511 General Fund Human Resources Services – Software Subscriptions $30,362 Optional Additional Year Funding – Recommended 2027-28 01109050-66511 General Fund Human Resources Services – Software Subscriptions $30,362 Additional Year Funding Total $30,362 Grand Total Over Three Years $91,086 * The previously approved two-year contract term rate was $34,006. Web-based training content (OpenSesame) Fiscal Year Accounting Unit – Account No. Fund Description Fund, Account Description Amount Contract (2-Year Term) - Approved on June 17, 2025 2025-26 08009052-62120 Liability & Property Ins Fund Liability & Property Ins – Safety Program – Training, Transportation, Meeting $12,619 2025-26 08209052-62120 Workers Compensation Fund Workers Compensation - Safety Program – $12,619     City Council 14 – 2 8/5/2025 Authorize Funding for One (1) Additional Year for a Learning Management System August 5, 2025 Page 3 5 2 4 8 Training, Transportation, Meeting 2025-26 01109051-62120 General Fund Human Resources Services - Training, Transportation, Meeting $16,826 2026-27 08009052-62120 Liability & Property Ins Fund Liability & Property Ins – Safety Program – Training, Transportation, Meeting $12,619 2026-27 08209052-62120 Workers Compensation Fund Workers Compensation - Safety Program – Training, Transportation, Meeting $12,619 2026-27 01109051-62120 General Fund Human Resources Services - Training, Transportation, Meeting $16,826 Optional Additional Year Funding – Recommended 2027-28 08009052-62120 Liability & Property Ins Fund Liability & Property Ins – Safety Program – Training, Transportation, Meeting $12,619 2027-28 08209052-62120 Workers Compensation Fund Workers Compensation - Safety Program – Training, Transportation, Meeting $12,619 2027-28 01109051-62120 General Fund Human Resources Services - Training, Transportation, Meeting $16,826 Additional Year Funding Total $42,064 Grand Total Over Three Years $126,192     City Council 14 – 3 8/5/2025 Authorize Funding for One (1) Additional Year for a Learning Management System August 5, 2025 Page 4 5 2 4 8 EXHIBIT(S) 1. Agreement with Meridian Knowledge Solutions, LLC 2. Third Optional Year Quote Submitted By: Lori Schnaider, Executive Director of Human Resources Approved By: Alvaro Nuñez, City Manager     City Council 14 – 4 8/5/2025 INSURANCE NOT ON rn F ('-.J WORK MAY NOT PRO CtE LJ A-2022-073 N C) N L() - ~: rt~(_Lo"<\ ~ ':-,l!··v'yL General Terms and Conditions This Software as a Service Subscription Agreement (this "Agreement'') is made and entered into as of the effective date set forth below (the "Effective Date") between : Effective Date of this Agreement: May 17, 2022 MERIDIAN : MERIDIAN KNOWLEDGE SOLUTIONS , LLC , a Virginia, limited liability company CLIENT: City of Santa Ana 20 Civic Center Plaza, M-24 Santa Ana , CA 92701 These terms and conditions constitute the entire legal agreement between client and Meridian Knowledge Solutions , LLC ("Meridian") concerning the access to the proprietary Meridian LMS software program, associated documentation ("Software") and the services performed by Meridian in support thereof. MERIDIAN and CLIENT are also referred to as "Party" or "Parties." A . MERIDI AN has developed certain software programs and associated documentation wh ich MERIDIAN makes avai lable to its CLIENT's ("Subscribers") on a Subscription ("Subscription ") basis. B . CLIENT wishes to use MERIDIAN 'S Services and Software in its business operations . C. MERIDIAN has agreed to provide , and the CLIENT has agreed to pay fo r and use MERIDIAN'S Services and Software subject to the terms and conditions of this Agreement. 0 . In the event there are conflicting terms among the various documents , the order of precedence is as follows: 1) This Agreement, including Schedule(s); 2) Project Documents ; a nd 3) Exhibit(s). 1. Definitions a. Authorized User: Employees, agents , and independent c ontractors of the CLIENT who are authorized to use the Software as described herein. b. Confidential Information: Informatio n that is proprietary or confidential of MERIDIAN as further defined throughout this Agreement. c. CLIENT Data: Data that is input by the CLIENT or Auth ori zed Users of the CLIENT into the Software for the purpose of utiliz ing the Software. d. Documentation : Documents made available by MERIDIAN to the CLIENT from time to time which may include but is not limited to documents co ntaining Software descriptions, user manuals and other material related to the Software. e . Effective Date : The day this Agreement takes effect. f. Initial Subs cripti on Term : The initial term of this Agreement. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 5 8/5/2025 g. Internal Business Operations: The interna l business processes of an organization. Business operations include the day-to-day activities of the business. Such operations facilitate the achievement of a business' prime function. h. Standard Business Hours: Monday through Friday 8:00am -8:00pm Eastern Time {ET), excluding MERIDIAN holidays. i. Services : The access to the software services {Software Services, Implementation Services, collectively, and any Support provided for such Services) provided by MERID IAN to CLIENT under this Agreement. j. Software: The application provided as a part of the Services Subscription. k. Subscription Fees: The fees payable to MERIDIAN by the CLIENT for the User Subscriptions. I. Subscription Term : The term of the Subscription . m. Support: Functional and technical support services as set forth herein. n. Support Po li cy: MERIDIAN'S policy for provid ing support in re lation to the Services as described herein o . Service Levels: The Service Level commitments as set forth herein . p. User Subscription: The subscriptions purchased to grant Authorized Users access to the Services as described herein. q. Product Extensions: Any modification to the base Meridian LMS application that is specific to the CLIENT's requirements and scope as defined in the Statement of Work and any associated Change Order. Product Extensions (also known as customizations) are prohibited in this agreement. r. Software Updates : Meridian governed enhancements and defect resolutions for the Meridian LMS software application in base product form . The re lease and application of any Software Update is at the sole discretion of Meridian. 2. Subscription a. Subject to the CLIENT purchasing the User Subscription, the restrictions set forth in this Section and other terms and conditions of this Agreement, MERIDIAN hereby grants to the CLIENT, a non-exclusive, non-transferable right to permit the Authorized Users of the CLIENT to (i) use such Services; and {ii) display such Services solely for the purpose of exercising CLIENT's rights and performing CLIENT's obligations hereunder. The foregoing subscription is subject to the restrictions below and the other terms and conditions of this Agreement. Services shall be used du ring the Subscription Terms solely fo r the CLIENT's Internal Business Operations. b. In relation to the Authorized Users, the CLIENT agrees that: i. the maximum number of Authorized Users that it authorizes to access and use the Services shall not exceed the number of User Subscriptions CLIENT has purchased; ii. CLIENT will not allow any User Subscription to be used by more than one individual Authorized User during an annual subscription term . A license can be reassigned in its entirety upon the next annual subscription term to another individual Authorized User, in which case the prior Authorized User shall be flagged inactive and no longer have any right lo access or use the Services ; Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 6 8/5/2025 iii. MERIDIAN wi ll monitor the actual number of Authorized Users to ensure compliance with Item (2)(a)(b) above during the annual subscription term. c. The CLIENT will not intentionally access, store, distribute or transmit any vi ruses, Trojans or any and all malicious code, or any material during the course of its use of the Services that as outlined below . In the event any of the identified items occur, CLIENT will remove and promptly notify MERIDIAN immediately if there is potential harm to the software. i. is unlawful , harmful, threatening , defamatory, obscene, infringing , harassing or rac ia lly or ethnically offensive; ii. facilitates illegal activity; ii i . depicts sexually explicit images; iv. promotes unlawful violence; v. is discriminatory based on race, gender, color, religious belief, sexual orientation, disability, or any other illegal activity; vi. causes da mage or injury to any person or property; or vii. infringes on third party intellectual property, copyright or trademark rights. MERIDIAN reserves the right, without liability to the CLIENT, to disable the CLIENT's access to any material that breaches the provisions of this clause . d . It is the CLIENT best interest to test content in the staging site prior to loading it in production to ensure the content plays as expected and records any relevant data. e. Software Support Troubl eshooti ng of third-party or client-deve loped content, as it relates to successfully laun c hing and tracking in the Software. i. Software Support Troubleshooting of third-party or client-developer co ntent , as it relates to successfully launching and tracking in the Software. ii. Meridian 's responsibilities include : reviewing the course to determine what status/calls the course is passing to the LMS and ensuring that the LMS has properly take n acti on on t hose stat us/calls. For example: the course is responsible for passing a completion to the LMS after a user has successfully completed the course. Meridian will review the course to determine if the course did pass a completion status and also confirm if Meridian then appropriately marked the user as Complete. iii. Customer's responsibility include: providing a user impacted by any reported courseware issue that Meridian can use to facilitate testing , providing any answer keys if the course/content contains a tesVexa m /e tc., and providing the courseware files to facilitate Meridian troubleshooting as well as providing the name of the tool used to create the content if applicable . f. The CLIENT shall not except to the extent expressly permitted under this Agreement: i. attempt to reproduce , copy, modify, duplicate, create derivative works from, fram e , mirror, republish , download, display, transmit, or distribute , in whole or in part, any portion of the Software and /or Documentation (as applicable) in any form or media or by any means; Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 7 8/5/2025 ii. attempt to reverse compi le, disassemble, reverse engineer or otherwise red uce to human- perceivable form all or any part of the Software; iii. access all or any part of the Services and/or Documentation in or der to build a product or service which competes with the Services, Software and/or the Documentation provided by this Agreem ent; iv . use the Services, and/or Documentation to pro vide services to third parties: or v . subject to the Assignment Section , license, sublicense, se ll , ren t, lease, transfer, subcontract, assign, distribute, display, disclose , or otherwise commercially exploit, or otherwise make the Services, and/or Documentation available to any third party except the Authorized Users, or vi . attempt to obtain, or assist th ird parties in obtaining, access to the Services, and/or Documentation , oth er than as provided under this clause. g. The CLIENT shall use all reasonable endeavors to prevent any una uthorized access to, or use of, the Services, and/or the Documentation and , in the event of any such unauthorized access or use, promptly notify MERIDIAN. The rights provided under this Section are granted to the CLIENT onl y and sha ll not be considered granted to any subsidiary or affiliate of the CLIENT. h. Additi onal User Subscriptions i. The CLIENT may, during any Subscription Term, purchase additional User Subscriptions in excess of the number set out in Schedule 1 and MERIDIAN shall grant access to the Services to such additional Authorized Users in accordance with the provisions of this Agreement. ii. If the CLI ENT wishes to purchase additional User Subscriptions, the CLIENT shall notify MERIDIAN in writing. MERIDIAN shall evaluate such request for additiona l User Subscriptions and respond to the CLIENT with approval or disapproval of the request and such approval not to be unreasonably withheld. iii. If MER ID IAN approves the CLIENT's request to purchase additional User Subscriptions, the CLIENT shall, within th irty (30) calendar days of the date of MERIDIAN 'S invoice, pay MERIDIAN the relevant fees for such additional User Subscriptions as set out in Schedule 1 and, if such additional User Subscriptions are purchased by the CLIENT part way through the Initial Subscription Term or any Renewal Period (as applicable), such fees sha ll not be pro- rated for the remainder of the In itial Subscription Term or then current Renewal Period (as applicable). 3. Fees ; Payment Terms a. Fees. In consideration of th is Agreement, CLIENT will pay the Subscription fees set forth in Schedule 2 (the "Subscript ion Fees"). In consideration of any other products provided or services performed under this Agreement, CLIENT will pay the fees and charges described in the applicable Schedule. On the Effective Date of this Agreement, the Subscription Fees shall be payable with respect to the Initial Subscripti on Term and at least thirty (30) calendar days prior to each anniversary of the Effective Date, the Subscription Fees sha ll be payable with respect to the next Renewal Period. If, at any time while using the Services, the CLIENT exceeds the amount of storage spac e specified in Sc hedule 2, MERIDIAN shall charge the CLIENT, and the CLIENT shall Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 8 8/5/2025 pay MERIDIAN'S then current excess data storage fees. MERIDIAN'S excess data storage fees are set out in Schedule 2 and current as of the Effective Date. MERIDIAN shall be entitled to increase the Subscription Fees , with respect of the additional User Subscriptions purchased, and/or the excess storage fees at the start of each Renewal Period upon thirty (30) calendar days ' prior notice to the CLIENT and Schedule 2 shall be deemed to have been amended accordingly. Fees are non-cancellable and non-refundable except as otherwise stated herein. b. Payment. All fees and expenses will be due and payable to MERIDIAN within thirty (30) calendar days after the date of invoice. All fees and expenses will be paid to MERIDIAN in United States dollars, by wire transfer of funds to an account designated by MERIDIAN or by check sent to MERIDIAN at Attention: Accounts Receivable, Meridian Knowledge Solutions, LLC, 80 Iron Point Circle, Suite 100, Folsom, CA 95630 unless otherwise specified by MERIDIAN. All past-due payments will bear interest at the rate of one and one-half percent ( 1 ½%) per month or the maximum rate allowed by law, whichever is less. MERIDIAN shall have the right to te rminate the Agreement for default/cause if the CLIENT does not pay MERIDIAN'S undisputed invoices within the terms contained herein. All outstanding invoices will be due and payable immediately upon such termination. If CLIENT does not pay MERIDIAN for any undisputed outstanding invoices, and MERIDIAN incurs any additional costs including, but not limited to court costs, attorney's fees and other damages , in the collection of sa id invoices , MERIDIAN shall have the right to recover the additional costs from CLIENT. c. PCI Compliance. In the event CLIENT engages in pa y ment card transactions as part of the services provided by MERIDIAN , CLIENT shall comply with the Payment Card Industry Data Security Standard ("PCI -DSS") and any amendments or restatements of the PCI DSS during the Term of this agreement. CLIENT accepts responsibility for the security of customer credit card data in its possession, even if all or a po rtion of the services by MERIDIAN are subcontracted to third parties. d. Taxes. CLIENT acknowledges and agrees that it is responsible for the payment of all applicable taxes and duties, including, without limitation, sales , use , excise, value added and franchise taxes, associated with this Agreement, the products provided , and the services performe d under this Agreement, except for taxes based on MERIDIAN'S income . e. The CLIENT shall on the Effective Date provide to MERIDIAN va lid, up-to-date and complete approved purchase order information acceptable to MERIDIAN and any other re leva nt information needed by MERIDIAN to invoice CLIENT. f. If MERIDIAN has not rece ived payment within thirty (30) calendar days after t he due date of any und ispute d invoice, and without prejudice to any other rights and remedies of Merid ian , MERIDIAN may, without further liabil ity to the CLIENT. disable the CLIENT's passwords, accounts and access to all or part of the Services. MERIDIAN shall be under no further obligation to provide any or all of the Services while the invoice(s) concerned remain unpa id; and MERIDIAN shall have the right to terminate the Agreement for default if the CLIENT does not pay MERIDIAN'S undisputed Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 9 8/5/2025 invoices within the terms contained herein. All outstanding invoices will be due and payable immediate ly upon such termination. If CLIENT does not pay MERIDIAN for any undisputed outstanding invoices , and MERIDIAN incurs any additional costs including, but not limited to court costs , attorney's fees and other damages, in the collection of said invoices, MERIDIAN shall have the right to recover the additional costs from CLIENT. 4 . Proprietary Rights a. CLIENT acknowledges and agrees that the Software is protected by U.S. and international copyright, patent, trademark , trade secret and other intellectual property rights and registrations . CLIENT acknowledges that all right, title and interest in and to the Software and all intellectual property rights thereto will be owned sole ly by MERIDIAN and its licensors, as applicable. CLIENT wi ll not remove, obl iterate, obscure or alter any copyright or other proprietary rights notice that appears on the Software. Except for the limited rights expressly granted to CLIENT under this Agreement, CLIENT is not granted any other rights in or to the Software. All rights in and to the Software not specifically granted herein are reserved to MER IDI AN and its licensors , as applicable . 5. Confidentiality Obligations a. Confidential Information. "Confidential Information" means any and all information that is of a confidential, proprietary or trade secret nature that is furnished or disclosed by one Party to the other Party under th is Agreement. Wi thout limiting the generality of the foregoing , "Confidential Information" includes the Software (including the object code and source code forms thereof), the specific business terms of this Agreement and any other information that is marked as "Confidential." "Proprietary," "Trade Secret" or in some other manner to indicate its confidential , proprietary or trade secret nature. "Confidential Information" will not include: (i) information that is or becomes publicly known through no fault of the other Party ; (ii) information received from a third party that was disclosed without breach of any confidentiality obligation ; (iii) informatio n approved for release by written authorization of a Party ; (iv) information developed or created independently by one Party without reference to, or use of, the other Party's Confidential Information; or (v) information that may be required by law, reg ulation or an order of any court, agency or proceeding to be disclosed, provided that the Party from whom the Confidential Informat io n is sought will provide the other Party with written notice of any such re quired disclosure once the Party has knowledge of it and wi ll help the other Party at the expense of the Party to the extent reasonable to obtain an appropriate protective order. b. Non-Disclosure. All Confidential Information w ill remain the property of the Party to whom it originally belonged and neither Party wi ll not be deemed by virtue of its access to the other Party's Confidential Information to ha ve acquired any rig ht or interest in or to any such Confidential Info rmation, other than as specifically set forth herein. The Parties agree: (i) to hold th e Confidential lnfomnation in strict confidence; (ii) except as expressly authorized in this Agreement , not to disclose any Confidential Information to any third party other than employees and independent co ntractors of the respective Party who have a need to know the Co nfidential Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 10 8/5/2025 Information for the purposes of this Agreement and who are subject to a confidentiality agreement that affords at least as much protection to the Confidential Information as this Section 5; (iii) to use the Confidential Information so lel y and exclusively in accordance with the terms of this Agreement in order to carry out the Party's obligations and exercise its rights under this Agreement; and (iv) to notify the other Party promptly of any unauthorized use or disclosure of the Confidential Information and to cooperate with and assist the other Party in every reasonable way to stop or minimize such unauthorized use or disclosure. c . Injunction. The Parties agree that if a court of competent jurisdiction determines that either Party has breached , or attempted or threatened to breach , its confidentiality obligations to the other Party or the other Party's proprietary rights, the non-breaching Party will be entitled to obta in appropriate inj unctive relief and other measures restraining further attempted or threatened breaches of such obligations. Such inju nctive re lief or other measures w ill be in addition to , and not in lieu of, any other righ ts an d remedies available to the Party. 6. Client Data a. The CLIENT sha ll own all rights, title and interest in and to all of the CLIENT Data and shall have sole responsibi lity for the legality, reliability , integ rity, accuracy and quality of the CLIENT Data. b. MERIDIAN shall follow its commerciall y reasonable backup procedures for CLIENT Data and said proced u re may be amended by MERIDIAN in its sole discretion from time to time based upon best practices. In the event of any loss or damage to CLIENT Data, the CLIENT's sole and exclusive remedy shall be for MERIDIAN to use reasonable commercial act ivities to restore the lost or damaged CLIENT Data from the latest back-up of such CLIENT Data ma intained by MERIDIAN in accordance with the backup procedure described herein. MERIDIAN sha ll not be responsible for any loss, destruction , alteration or disclosure of CLIENT Da ta caused by any th ird pa rty (except those thi rd parties subcontracted by MERIDIAN to perform services re lated to CLIENT Data maintenance and back-up). c. MERIDIAN shall, in providing access to th e Services, comply with its Privacy Po licy relating to the privacy and security of the CLI ENT Data available at http ://www.meridianks.co m/privacy- statement/ or such other Policy as may be g iven to the CLIENT from time to time, as such document may be amended from time to time by MERID IAN in its sole discretion. d. The CLIENT shall not store or process Persona lly Identifiable Information (PII) or Personally Identifiable Health Information (PHI) within the Software. PII is defined as information that can be used to unique ly identify a sing le individual and may in c lude an individua l's name in combination with a Driver's License , Social Security Number or C redit Ca rd Information. The defi nition of PII varies depending o n international, federa l , state and local laws and the definition contained herein shall be used fo r reference purposes only and shall not be construed as covering all possib le Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 11 8/5/2025 definitions of PII. PH I is defined as any information that is related to an individual's hea lth record as defined by the Health Insurance Portability and Accountability Act (HIPAA). e. PHI/PII Process ing -The parties shall comply , and warrant tha t they have complied, with implementing all applicable data protection and privacy laws and regulations in any r elevant jurisdiction (together, the "Data Protection Laws"); and where, in connection with this Agreement, the Software is processing information re lated to PH I/PII on behalf of the CLIENT, MERIDIAN shall: i. Process the PHI/PII only on the written instructions of CLIENT; ii . Make all reasonable efforts to im plement appropriate technical and organizational measures to protect those PHI/PII against accidental or unlawful destruction or accidental loss, alteration , unauthorized disclosure or access, in particu lar where the processing involves the transmission of data over a network , and against all other unla wful forms of processing; iii . Return or destroy a ll such personal data promptly upon the termination of this Ag reement, or at any time during the term of this Agreement upon written instructions from CLIENT ; iv. Not disclose PHI/PII to any person except as required or pe rmitted by this Agreement or w ith CLIENT's written consent; v. Provide full cooperation and assistance to CLIENT in implementing any procedures required in order to comply with data privacy laws to wh ich .CLIENT is subject, as advised by CLIENT from time to time; vi. Not process PH I/PII except to the extent reasonably necessary to the performance of this Agreement; vii. Notify CLIENT immediately in the event of any breach of the security of such personal data . and cooperate with CLIENT in any post-breach investigation or remed iation efforts; and viii. Notify CLIENT promptly in the event that MERIDIAN is required by law, court order, warrant , subpoena, or other legal or judicial process to disclose any PHI/PII to any perso n other than CLIE NT. The CLIENT sha ll make all reasonable efforts to ensure that those Personal Data are accurate and up to date at all times, to the extent that it is within CLIENT's abi lity to do so . The Parties hereto agree , that the above warranties relating to PHI and PII are Meridian's sole responsibilities related to the processing and control of CLIENT PH I and PII. 7. European Union Clients In the event that CLIENT will access PII originating from a country in the European Economic Area ("EEA") or from a country outside the EEA, MERIDIAN shall, if requested by CLIENT, will comply with the applicable Privacy Law Legislation in coordination with the European Comm ission, relating to re quirements of the European Union's Directive on Data Protection. CLIENT wa rrants that it has the consent of its employees , independent contractors or any other individual whose PII is being processed and/or transmitted w ithin the Services and MERIDIAN shall have no liability should CLIENT not have received such consent. CLIENT will indemnify , defend and hold MERIDIAN harm less should Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 12 8/5/2025 any such individual or group of individuals bring any suit against MERIDIAN for vio lation of any applicable law . 8. Limited Warranty I Acceptance a. MERIDIAN warrants that it will perform the Services in a manner consistent w ith industry standards reasonably applicable to the performance thereof. MERIDIAN does not warrant that Client's use of the Services will be uninterrupted or error free. The limited warranties set forth in this Agreement do not apply to any deviation by the Software from the specifications set forth in the applicab le Schedule that is caused by, or results from, (i) improper usage of Software APls (Application Programming Interfaces) or the introduction /i mport of corrupt data into the Softwa re by anyone other than MERIDIAN; (ii) use of the Services for any pu rpose other than that authorized in this Agreement; (iii) use of the Services in combination with other software, data or products that are defective or incompatib le with, or are not authorized by MERIDIAN for use with , the Services; (iv) any ma lfunction of CLIENT's software, hardware, computers or computer-related equipment; (v) CLIENT'S failure to use any Updates made available by MERIDIAN: or (vi) an event of Force Majeure (defined below). b. Meridian does not and cannot contro l the flow of data to or from the software and other portions of the internet. such flow depends in large part on the performance of internet services provided or controlled by third parties. at times, actions or inactions of such third parties can impair or disrupt customer's connections to the internet (or portions thereof). although meridian will use commercially reasonable efforts to take all actions it deems appropriate to remedy and avoid such events, meridian cannot guarantee that such events will not occur. accordingly, meridian disclaims any and all liability resu lting from or related to such events. the foregoing warranties are made in lieu of all other warranties, express and implied, including , without limitation, any implied warranties of merchantability or fitness for a particular purpose, and any warranties arising out of course of dealing or course of performance. except as expressly provided herein, there is no warranty against interference with client's enjoyment of the software or against infringement, the services are provided "as is," and meridian disclaims any warranty as to the quality , opera tion of, access to or use of all or any part of the software and any warranty that (I) the services will operate uninterrupted or error-free, (ii) the results arising out of the use of the services will be accurate, complete or error-free , or (iii) the service s will meet the needs of c lient or its clients , agents or suppliers . c. Acceptance of the Software will be upon the CLIE NT's receipt of the URL from M ERIDI AN , where CLIENT will be provided access to the Software . 9. Other CLIENT Obligations a. The CLIENT shall provide MERIDIAN with: i. all necessary cooperation in relation to th is Agreement: Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 13 8/5/2025 ii. all necessary access to such information as may be required by MERIDIAN in order to render the SeNices, including but not limited to CLIENT Data , security access information and configuration seNices: iii. comply with all applicable laws and regulations with respect to its activities under this Agreement; iv. carry out all other CLIENT responsibilities set out in this Agreement in a ti mely and efficient manner. In th e event of any delays i n the CLIENT's provision of such assistance as agreed by the parties, MERIDIAN may adjust any agreed timetable or delivery schedule as reasonab ly necessary; v. ensure th at the Autho ri zed Users use th e SeNices and the Documentation in acco rdan ce with t he terms and conditions of this Agreement and shall be responsible for any Authorized User's breach of this Ag reement; vi . obtain and main tain all necessary licenses, consents , and permissions necessary for MERIDIAN , its employees, subcontractors and/or agents to perform their obligations under this Agree ment, including wi th out limitation the SeNices; vii . ensure that its network and systems comply with the relevant specifications provided by MERIDIAN from time to time; and viii. be sole ly respons ible for p rocuring and maintaining its network connections and telecommun ications links from its systems to MERIDIAN 'S data centers, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or re lating to the CLIENT's network connections or telecommunications links or caused by the internet 10, Indemnification a . Each Party (the "Indemnifying Party") agrees to defend the oth er Party, it s affiliate s and each of their respective offi cers, directors, employees, contractors and agen ts (each an "Indemn ified Party") from and against any action , claim, su it, investig ation or other proceedi ng brought by a th ird party (a "Cla im") to the extent such C laim results from the Indemnifying Party's breach of this Agreement or the neg ligence, wi llful misco nduct or fraud o r violation of law on the part of the Indemnifying Party, its officers, directors, employees, agents or other representatives in connection with this Agreement. The Indemn ifying Party will indemnify a nd hold harm less t he Indemnified Party from any liabilities, losses, damages, judgments, awards , fines , penalties, costs and expenses (including reasonable attorneys' fees and costs o f defense) incurred by or levied against such Indemnified Party as a res ult of such Claim tha t infringes any currently existing United States copyright, patent, trademark or trade secret of a third party. b. MERIDIAN will have no obligation to defend CLIENT with respect to any claim , demand , action or proceeding , described herei n, that is based upon: (i) use of other than the then-current release of the Software , if infringement could have been avoided by use of the th en-current release and the then-current release has been made available to CLIENT; (ii ) use of the Services in conjunction with CLIENT'S data, where use w ith such data gave rise to the infrin gement cla im ; (iii) use of the Services with other software, where use of such other software gave rise to the infringement claim; (iv) use of any SeNices in a manner inconsistent Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 14 8/5/2025 with its documentation; or (v) use of any Services in a manner that breaches this Contract Agreement. CLIENT will defe nd MERIDIAN from and against any and all liability, damage, loss or expense (including reasonab le attorneys' fees) arising out of any cla im, demand, action or p roceeding based on allegations arising as a result of (i) use of the Services by CLIENT in conjunction with any data, equipment or software not provided by MERIDIAN, where the Services would not itself be infringing or otherwise the subject of the claim; (ii) use of the Services by CLIENT in a manner not permitted by this Agreement; (iii); (iv) use of the Services by CLIENT in any unlawful, improper or inappropriate manner or fo r any unlawful, improper or inappropria te purpose ; (v) any claim of infringement of any patent or copyright or misappropriation of any trade secret in which CLIENT or any affiliate of CLIENT has a pecuniary or othe r material interest; or (vi) breach of any of CLIENT's warranties or covenants. 11 . Term and Termination a. The term of this Agreement will begin on the Effective Date and shall continue for the In itial Subscription Term and, thereafter, shall be automatically renewed for successive periods of twelve (12) months ("Renewal Period"), unless: i. Either party notifies the other party of termination, in writing, at least sixty (60) calendar days before the end of the Initial Subscription Term or any subsequent Renewal Period, in which case this Agreement shall terminate upon the expiration of the applicable Initial Subscription Term or Renewal Period; or ii . Otherwise terminated in accordance with the provisions of this Agreement; and the Initial Subscription Term together with any subsequent Renewal Periods shall constitute the entire Subscription Term. b. Either party may terminate this Agreement immediately upon notice to the other party if such other party materially breaches a provision of this Agreement or Schedule, as appl icable, and fails to cure such breach with in thirty (30) calendar days after receipt of notice of such breach from the non-breaching party . If, in the sole judgment of the non-breaching party, such breach cannot reasonably be cured within such thirty (30) calendar day period, the non-breaching party may, in its sole discretion, grant the breaching party an additional thirty (30) calendar day period fol lowing the expiration of the first thirty (30) calendar day period in which to cure such breach; provided that the non-breaching party may terminate this Agreement or such Schedule, as applicable , imm ediatel y if the breaching party has fa iled to cu re such breach within such second thirty (30) ca lendar day period . c. Either party may terminate this Agreement immediately upo n notice to the other party if such other party (i) fil es for or has filed against it a bankruptcy petition and such petition is not dismissed withi n sixty (60) calendar days after th e filing date, (ii) becomes insolvent or (iii) makes an assignment for the benefit of its creditors . Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 15 8/5/2025 12 . Effect of Termination a. Upon the expiration or termination of this Agreement, i. all rights granted to CLIENT under this Agreement will immediately terminate ; ii. CLIENT will cease any further use of the Services . b. At MERIDIAN'S request, CLIENT will verify in writing to MERIDIAN that CLIENT has taken the actions described in Section 12(a)(ii). MERIDIAN may destroy or otherwise dispose of any of the CLIENT Data in its possession unless MERIDIAN receives, no later than ten (1 O) business days after the effective date of the termination of this Agreement , a written request fo r the delivery to the CLIENT of the then most recent back-up of the CLIENT Data. MERIDIAN shall use reasonable commercial efforts to deliver the back-up to the CLIENT within thirty (30) calendar days of its receipt of such a written request, provided that the CLIENT has, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of terminati on). The CLIENT shall pay all reasonable expenses incurred by MERIDIAN in returning or disposing of CLIENT Data. The accrued rights of the parties at termination, or the continuation after termination of any provisio n expressly staled to survive or implicitly surviving termination shall not be affected or prejud iced. The rights and obligations of each of the parties set forth in Sections 2, 3, 4, 5, 6, 7, 8, 10, 12, 13, 14, 17. 18, 20, 21, 23, 24 and 25 and any other Section or Statement herein that by its nature is intended to survive will survive the expiration or termination of this Agreement. Any payments owed by CLIENT as of the termination date shall become immediately due and payable . 13. Limitation of Liability Except in the case of an infringement by c lient of any of meridian's proprietary rights , nei t her party will be liable to the other party for any lost profits, lost data or special, indirect, incidental, consequential or punitive damages of any nature, for any reason , including, without limitation, the breach of thi s agreement or any termination of this agreement, whether such liability is asserted on the bas is of contract, tort (including negligence or strict liability) or otherwise, even if such party has been warned of the poss ibility of such damages and notwithstanding any fai lure of essentia l purpose of any limited remedy of any kind . except as expressly set forth herein, all remedies , including, without limitation, the termination of this agreement and all of the remedies provided by law (and not excluded pursuant to the foregoing sentence) will be deemed cumu lative and not exclusive. in no event will the liability of meridian under th is agreement exceed the total fees paid by client hereunder during the twelve ( 12) months prior to the date any claim is made against MERIDIAN. 14. Government Use/Procurement a. MERIDIAN provides the Service and access to the Software for ultimate U.S . Government end use solely in accordance with the following : Government techn ical data and software rights related to the Service and the Software include on ly those rights customarily provided to the publ ic as Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 16 8/5/2025 defined in this Agreement. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and , for Department of Defense transactions , DFAR 252.227-7015 (Technica l Data -Commercial Items) and DFAR 227 .7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not conveyed under these terms , it must negotiate with MERIDIAN to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable agreement. b. Each party sha ll comply with the export laws and regulations of the United States and other applicable jurisd ictions in providing and using the Service and the Software. Without limiting the foregoing: (a) each party represents that it is not named on any U.S. government li st of persons or entities prohibited from receiving exports; and (b) each Party shall not permit any User to access or use the Service and the Software in violation of any U.S. export embargo, prohibition or restriction. 15. Assignment CLIENT may not assign or otherwise transfer this Agreement or its rights and obligations hereunder without the prior written consent of MERIDIAN , which consent will not be unreasonably withheld. Any transaction or series of transactions in which (i) more than fifty percent (50%) of the outstanding voting stock or membership interests of C LI ENT are transferred to a third party , or (ii) all or substantia ll y all of CLIENT's assets are so ld to a thi rd party, wi ll be deemed an assignment of this Agreement. Any purported assignment or othe r transfer without the consent of MERIDIAN (a) will be void and of no force or effect, and (b) will constitute a materia l breach of this Agreement. 16. Force Majeure Except for a party's payment obligations hereu nder, neither party will be deemed in default of this Agreement to the extent that performance of its obligations, or attempts to cure any breach thereof, are delayed or prevented by reason of any act of God, fire, natural disaster, accident , terrorist attack , act of government, network or telecommunication system failu re , sabotage or any other cause beyond the control of such party ("Force Majeure"), provided that such party promptly gives the other party notice thereof. In the event of such Force Majeure, the time for performance or cure will be extended for a period equal to the duration of the Force Majeure but not in excess of six (6) months. 17. Severablllty If a court of competent jurisdiction determines that any provision of this Agreement is illegal , invalid or otherwise unenforceable for any reason , such provision wil l be deemed stricken to the extent Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 17 8/5/2025 that it is illegal, invalid or otherwise unenforceable . All remaining provisions will remain in full force and effect and this Agreement will be interpreted as if it had not contained the severed provision. 18. Governing Law Issues regarding the valid ity, ownership or enforcement of any copyright, patent, trademark or other proprietary right licensed or sublicensed hereunder will be determined under the applicable law of the United States and the State of California , as applicable. With respect to all other issues , this Agre ement will be construed under and governed by the substantive laws of the State of California without resort to conflict of laws principles. Each party agrees that any legal proceeding commenced by one party against the o ther party under this Agreement will be brought in any state or Federal court having j urisdiction over Orange County , Cal ifornia . Each party submits to such jurisdiction and waives any objection to venue or claim of inconvenient forum. This Agreement wi ll not be governed by the U nited Nations Convention on Contracts for the Internat ional Sale of Goods, the application of which is expressly excluded . 19. Headings Captions and section headings used herein are for reference purposes only and will not control or alter the meaning of this Agreement as set forth in the text. 20. Waiver a. A waiver of any right under this Agreement is only effective if it is in w riting and it applies only to the party to whom the waiver is addressed and to the circumstances for which it is given. b. Unless specifically provided otherwise, rights arising under this agreement are cumulative and do not exclude rights provided by law. 21 . Notices Any notice required to be given under this agreement shall be in writing and shall be delivered by hand or sent by pre-paid fi rst-class post or recorded delivery post to the other party at its address set out in this agreement, or such other address as may have been notified by that party for such purposes . A notice de livered by hand shall be deemed to have been received when delivered (or if delivery is not in business hours , at 9 AM on the first bus iness day following delivery). A correctly addressed notice sent by pre-paid first-class post or record e d delivery post shall be deemed to have been re ceived at the time at which it would have been delivered in the nonnal course of post. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 18 8/5/2025 If to MERIDIAN: With a copy to: If to CLIENT: ATTN : With a copy to : ATTN: Contracts ATTN: Legal Lori Schnaider , HR Clerk of Council Meridian Departme nt City of Sa nta Ana City of Santa Ana Knowledge Meridian 20 Civic Center Plaza 20 Civic Center Plaza Solutions, LLC Knowle dge M-24 M-30 80 Iron Point Solutions, L LC P.O. Box 1988 P.O. Box 1988 Circle 80 Iron Point Santa Ana, CA 92701 Santa Ana , CA 92701 Suite 100 , Circle Folsom, CA Suite 100 95630 Folsom, CA 95630 22. No Partnership or Joint Venture Nothing in this agreement is intended to or shall operate to create a pa rtnershi p between the pa rtie s, or authorize either party to act as agent for the other, and neither party shal l have t he authority to act in the name or on beha lf of or otherwise to bind the o th er in any way (incl uding , but not lim ited to, the making of any representation or wa rranty, the assumption of any obligation or liabi lity and th e exe rcise of any right or power). This Agreement sha ll not prevent MERIDIAN from entering into sim ilar agreements w ith th ird parties, or from independently developing , using , selling or licensing documentation, prod u cts and/or services wh ich are similar to those provided under th is Agreement. 23 . Non-Sollcltatlon In addition to the obligatio n s set forth in Section 5, during the term of this Agreement and for a period of twelve (12) months immediately fo llowing the last occurrence of any introd uctions , interviews, or provision of services under this Agreement, the PARTIES agree not to sol icit or hire , ind irectly or directly, in either an employee or independent contra cto r ca pacity, any individ ual who (i) was introduced under thi s Agreement; ( ii) the PART! ES have interviewed under this Agreement; (i ii) has provided services under this Agreemen t , or (iv) the PARTIES or its employees, representati ves and or agents have received information about or as the result of any introd uction , interview or service provided under th is Ag reement. Should a PARTY breach th is Section of the Agreement in any instance the brea ching PA RTY will pay the oth er PARTY an amount of two (2) times the the n curre nt annual sa lary (includ ing any applicable bonus compensation) of the individual sol icited . Said payment w ill be made within fifteen (15) calendar days of the breach as notified i n writing by the non-breaching PARTY . The Parties heret o further agree that the limit on liabi lity as defin ed herein does not apply to this Section 23. 24. Disputes and Arbitration a. The parties agree that in the event of a dispute or alleged breach they will work together in g ood faith to resolve the matter internally by escalating it to hig her levels of managemen t and, if Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 19 8/5/2025 necessary, to use a mutually agreed upon alternative dispute reso lution mechan ism (other than arbitration) prior to resorting to arbitration. If the parties are unsuccessful at resolving said dispute or all eged breach, then the parties sha ll seek arb itra tion. Except as set forth in Section 5, the parties agree to submit to binding arbitration within six (6) months of the last event givi ng rise to any controversy arising out of this Agreement or involving the construction or application of any of the terms of this Agreement and to waive any statute of li mitations to the contrary. Notification to the other party of a written request for arbitration shall comply with Section 22 governing Notices. Any time ly and properly noticed request for arbitration sha ll be submitted to binding arbitration through the America n Arbitration Association pursuant to its Commercial Arbitration Ru les. Each party sh all pay for its own attorneys' fees and costs for the arbitration. The parties shall split equally the cost of th e arbitrator. Both parties are entitl ed to conduct discovery in accordance with any applicable law. The arbitrator shall apply Vi rginia and Federa l law to t he issues presented and shall is sue a written memorandum of decision. The decision of the arbitrator shal l be final and binding , and the parties waive the right to a jury trial , a trial de novo or appeal except for the purpose of enfo rcing the arbitrator's decision. The prevailing party will be entitled to recover reasonable attorneys ' fees and costs of any action for enforcement , th e amoun t of any such attorneys' fees and costs award to be determined by the Arbitrator. b. Except as set forth in Section 5 with regard to injunctive relief, the parties expressly state that it is their intent to arbitrate disputes between them. Therefore, this Agreement shall be construed so as to be consistent with applicable Federal and Virginia law and to be enforceable to the maximum extent allowable by law to provide arbitration as the forum to resolve their disputes . If necessary, any portion of thi s Agree ment that is unenforceable by law sha ll be stricken, and the arbitrato r or the court , as the case may be , shall have the power to reform this Agreement to the extent necessary to comply w ith appl icable law and to give effect to the parties' intent th at they shall arbitrate their disputes . 25. Publicity CLIENT grants MERIDIAN permission to util ize the CLIENT's trademarks, trade names , or other designations in any promotion , press release or publication subject to CLIENT'S advance approval of said promotion , press release or publication. MERIDIAN w ill provide proposed promotion , press release or publication to CLI ENT within a reasonable time but not less than two business days prior to draft being made public. CLIENT wil l have the right to make any changes that CLIENT deems reasonably necessary. 26. Entire Agreement a. Except as otherwise provided for herein, this Agreement constitutes the entire agreeme nt between the parties pertaining to the subject matter hereof and supersed es all prior and contemporaneous agreements, negotiations and understandings, oral or written, between the parties w ith respect to the subj ect matter hereof. This Agreement w ill be binding on and inure to the benefit of the legal representatives , successors and permitted assigns of the parties . This Agreement may not be Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 20 8/5/2025 modified or refined unless amended by both Parties under a written and signed amendment. The issuance of any additional terms and conditions by either Party hereto included with pu r chase orde rs or other documents are null and void. In the event of any conflict between these General Terms and Conditions and a provision of any Schedule, the provision of the Schedule w ill control, but only with respect to the subject matter of the Schedule. 27 . Service Level Agreement and Software Support The Services provided by MERIDIAN under this agreement are bound by the Service Level Agreement (SLA) as described herein. In the case of an SLA violation, the respective remedies described herein will apply. The SLA penalty applicable in any given month is subject to a total cumulative penalty cap of 10% of the current month 's hosting service fees ("Service Credits"). Any Service Credits due under this agreement will be credited promptly but in no event later than the quarter following the calculation of the Service Credit. MERIDIAN will be provided a ramp up period of ninety (90) days from software Go Live (Production go live date) before any SLA re quirements and subsequent remedies go into effect. System Availability: will mean, with respect to any particular calenda r month , the ratio obtained by subtracting Unscheduled Downtime during such month from the total time (measured in minutes) during such month, and thereafter d ividing the difference so obtained by the total time during such month. Represented algebraically, System Availability for any particular calendar month is determined as follows: (Total Monthly T ime -Unscheduled Downtime } System Availabi lity = Total Month ly Time Note: "Tota l Monthly Time" is deemed to include all minutes in the relevant calendar month excluding minutes of downtime caused by Scheduled Downtime , only to the extent such minutes are included within the Subscription Agreement Term. MERIDIAN wil l undertake commercially reasonable measures to ensure that System Availabi lity equals or exceeds 99. 70 % during each calendar month . MERIDIAN will undertake commercially reasonable measures to notify CLI ENT in advance of Scheduled Downtime. The timing of Scheduled Downtime is subject to change at MERIDIAN's sole discretion. Measurement and Reports : MERIDIAN will monitor System Availability metrics on an ongoing basis. All measurements of System Availability will be calculated on a monthly basis for each cale ndar month during the term of this agreement. MERIDIAN shall provide the System Ava ilability report to CLIENT , on an as required basis, when requested by CLIENT. This report will con ta in performance metrics Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 21 8/5/2025 against the System Availabi lity SLA obligations as depicted herein; and specific to unschedu led downtime events only. Remedies : In the event System Availabi li ty is not equal to or greater than 99.70% for a given month, CLIENT will be entitled to service level credits against its subsequent payment obligations (as set forth in this Subscription Agreemen t) accord ing to the following chart : System Ava il ability Avai labl e Cred it (% of mont/Jly service fee) 99.70% -100.00% No Credit. 95.00% -99.69% Three percent (3%) of the applicable mo nthly hosted service fees fo r the applicable calendar month. 90.00% -94.99% Six percent (6%) of the applicable monthly hosted service fees fo r the app licable calendar month. <89.99% Ten percent (10%) of the appl icable monthly hosted service fees for the applicable cale nda r month. CLI ENT's credits under this section are C LI EN T's sole and exclusive remedy with respect to any Unschedu led Downtime or any failure by MERIDIAN to meet the Service Availability required by this agreement. The monthly availab le credit is capped at the lesser of $5 ,000 or the total cap as set forth in the System Availab ility section herein. 1) Exceptions CLI EN T shall not receive any credits in connection with any failure or deficiency Avai lability caused by or associated with: i. Force Majeure events beyo nd MERIDIAN's reasonable control , including, without limitation , acts of any governmental body, war, insurrection, sabo t age. armed conflict, embargo , fire , flood, stri ke or other labor distu rbance, interruption of or delay in tra nsportation, unava ilability of or inte rruption or de lay in te lecommunications or t hird party services , virus attacks or hackers, failure of third party software (including, without limitation, ecommerce software, payment gateways, chat, statistics or free scripts) or inability to obtain raw materia ls, supp lies , or power used in or equ ipment needed for provision of th is Schedule ; ii. Failure of access circuits to the ISP Network, unless such failure is caused solely by MERIDIAN; iii. Scheduled maintenance and emergency maintenance and upgrades; iv . DNS issues outs ide the di r ect co ntro l of MERIDIAN; v. Issues with FTP, POP, or SMTP CLIENT access; vi. False Schedu le breaches reported as a result of outages or errors of any MERIDIAN measureme nt system ; vii. CLIENTS acts or omissions (or acts or omissions of others engaged or authorized by CLIENT), including, without limitation , custom scripting or coding (e.g ., CGI , Perl, HTML, ASP ), any negligence, wi llful misconduct, or use of the Services in breach of MERIDIAN 's Terms and Condi tions and Acceptable Use Po licy; Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 22 8/5/2025 viii. E-mail or webmai l delivery and transmission ; ix. DNS (Do main Name Server) Propagat ion; and/ or x. Outages elsewhere on the Internet that hinder access to your account. MERIDIAN is no t responsible for browser or DNS cachi ng that may make your site appear inaccessible when others can still access it. MERIDIAN will guarantee only those areas considered under the co ntrol of MERIDIAN : MERIDIAN server links to the In ternet , MER IDIAN 'S routers, and MERIDIAN'S servers. 2) Software Support. MERIDIAN will provide software support as defined below: i. During Standard Business Hours ii . Access fo r up to three (3) named system admin istrators, provided the ir successfu l completion of Meridian's administrator proficiency training iii. Help desk support and guidance on the use of existing base product fun ctions. Effort exceeding a to tal of one (1) hour per one function is considered Training and is not included as part of Software Support. iv. Troubleshooting of CLI ENT reported functional and technical issues related to the intended use of the Software. v . Troubleshooting of thi rd-party or cl ient-developed co ntent, as it relates to successfully la un chi ng and tracking in the Softwa re. To provide effective support for CLIENT submitted support requests, MERIDIAN will categorize issues based upon the issue 's severity level and the time it was received. MERIDIAN may require additional details from CLI ENT after initial issue submission to help resolve the issue. Additional details regarding severity levels and respon se time targets are detailed in MERIDIAN 's Support Policy. 3) Support E)(clusions. All other support that is not explicitly defined in Section 2 Software Support in this Schedule is excluded. 4) Credit Request and Payment Procedures. In order to receive a credit for system ava ilabi li ty as defined in Section 27b here in, CLIE NT must make a request therefore by sending an email message to credi trequest@meri dianks.com. Each request in connection with th is Schedule must in cl ude CLIENT's account number (per MER IDIAN 's invoice) and the dates and times of the unavailabi lity of CLI ENT's Web site and mu st be received by MERIDIAN within ten (10) business days after CLIENT's Web Site was not avai lable. If the unavailability is confirmed by MERIDIAN , credits will be applied within one week after MERIDIAN's receipt of CLI ENT's credit request. Notwithstanding anything to the contrary herein , the total amount credited to CLIENT in a particu lar month unde r this Service Leve l Agreement shall not exceed the total Subscription fee paid by CLIENT for such month for the affected Services. Credits are exclusive of any appli cable taxes charged to CLI ENT or collected by MERIDIAN and are CLIENT's sole and exc lusive remedy with respect to any failure or deficiency in the Ava il ability of Service. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 23 8/5/2025 28. Insurance Meridian shall procure and maintain for the duration of the contract insurance against c laims for injuries to persons or damages to property, which may arise from or in connection with the performance of the work hereunder, and the results of that work by the Meridian, its agen ts, representa tives, or employees .. A. Minimum Insurance Coverage -Coverage shall be at least as broad as : I. Commercial General Liability (CGL}: Insurance Services Office Form CG 00 01 cove ring CGL on an "occurrence" basis, including products and comp leted operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04} or the general aggregate li mit shall be twice the required occurrence limit. 2. Workers' Compensation insurance as required by the State of Californ ia , with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000 ,000 per accident for bodily injury or disease. B. Other Insurance Provisions-The insurance policies are to contain, or be endorsed to contain, the following provisions: 1. Additional Insured Status-The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy wit h respect to l iability arising out of work or operations performed by or on behalf of the Meridian including materials, parts, or equipment furnished in connection with such work or operations. General liability coverage can be provided in the form of an endorsement to Meridian's insurance (at least as broad as ISO Form CG 20 10 11 85 or both CG 20 10, CG 20 26 , CG 20 33, or CG 20 38; and CG 20 37 forms if later revisions used). Primary Coverage-For any claims related to this contract, Merid ian's insurance cove rage shall be primary insurance primary coverage at least as broad as ISO CG 20 01 04 13 as respects the City , its officers, officia ls, employees , and volunteers. Any insurance or self-insurance maintained by the Ci ty , its officers , officials , employees, or volunteers sha ll be excess of the Meridian 's i nsurance and shall not contribute with it. Notice of Cancellation-Ea ch insurance policy required above shall state that coverage shall not be canceled, except with notice to the City. Waiver of Subrogation-Meridian hereby grants to Ci ty a waiver of any ri ght to subrogation, which any insurer of Meridian may acquire against the City by virtue of the payment of any loss under such insurance. Meridian agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City has rec eived a waiver of subrogation endorsement from the insurer. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 24 8/5/2025 C. Acceptability of Insurers-Insurance is to be placed with insurers authorized to conduct bus iness in the state with a current A.M. Best's rat ing of no less than A:VII, unless otherwise acceptable to the City. D. Verification of Coverage-Meridian shall furni sh the City wit h original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL pol icy listing all policy endorsements to City before work begins. However, fa ilu re to obtain the required documents prior to the work beginning shall not waive Meridian's ob ligation to provide th em. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. E. Subcontractors-Merid ian shall re quire and verify that all subcontractors mainta in insurance meeting all the requirements stated herein, and Meridian shall ensure that City is an additional insured on insurance required f rom subcontractors. F. Special Risks or Circumstances-City reserves the right to modify these re qui rements, including limits, based on the nature of the risk, prior experience, insurer, coverage , or other specia l circumstances. 29 . Survival In the event of any termination of the Agreement, Sections 2, 3, 4 , 5, 6, 7, 8, 9, 10, 11 , 12 , 13, 14, 15, 16, 17 , 18, 19, 21, 22, 23 , 24, 25, 27, and 28 shall survive and continue in effect. MERIDIAN: CLIENT: MERIDIAN KNOWLEDGE SOLUTIONS, Le g t a, limited iabi lit company ~ ~ By: 0~Y> By: Printed Name:Sttf'µ.€7\J A· ~a..f'GA]it?'l-printed Name : Kristine Ridge Title: (.,\,4\ e)~ (.:Y.)l-1, 1') l~t2.AT/\Jt Title: City Manager opr-,c.~ Date: OS -a:) ,'dDo'd-. Date: [Signatures continue on the next page] Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 25 8/5/2025 ATTEST: APPRO VED AS TO FORM : S onia R. Carvalho City Attorney Byt~ ~.L!f\1,, Laura A. Rossin i Chief Assistant City Attorney RECOMMENDED FOR APPROV AL : ~~~· /Executive Director Human Resources Agency Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 26 8/5/2025 SCHEDULE 1 IMPLEMENTATION SERVICES SET UP AND OPTIONAL SERVICES STATEMENT OF WORK# SOW-001 Thi s Schedule One (1) Statement of Wo rk ("SOW') defines the implementation Services being provided by MERIDIAN to CLIE NT under the terms and conditions of the Software as a Service and Subscription Agreement; in o rder to enable MERIDIAN to deliver and CLIENT to rece ive those Software Services ; and is executed by and between MERIDIAN and CLI ENT. A. Summary of Scope Implementation Professional Services 1 . Standard Deliverable Summary I Meridian LMS software wi ll be delivered to CLIENT preconfigured with standard settings derived from best practices . CLIENT w ill be provided a limited set of software configurable options that can be personalized to enable the software to meet their business needs (i.e. SCORM settings, Virtual meeting setup , domain configurations). MERIDIAN will (1) work with CLIENT to determine how these optio ns should be configured and (2 ) implement each option based on the set of config urable parameters inherent to the software. Configuration will be lim ited to the product capabil ities outlin ed in the current version of the MERIDIAN manuals and documentation as well as the scope defined herein. The following table summarizes the software setup tasks that MERIDIAN will provide on a FFP basis. Detail s and scope of these services are further defined in Section B herein . Standard Software Setup Tasks - 1. Installation of Meridi an LMS Environments 2. Discovery Session/Joint Requirements Development (JRD) 3. Configuration & Branding Application 4. System Integration 5. Production Installation 6. Training 7. Go Live Support Additional Tasks 8. Historical Data Mig ration 9. Single Sign-On 10. E-commerce In tegration 11. Ad Hoc Report Builder Implementation 12 . Open Sesame Connection 13.HRIS/User Data Feed Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 27 8/5/2025 2. Change Control CLIENT acknowledges and agrees that a fund amental guiding principle for planning and executing this process, including the establishment of the User requirements , will be the utilization of existing functionality of the Meridian LM S application on an out of the box basis. This functionality will be used to implement and deploy the requirements as defined herein and further by the Requirements documentation to be mutually developed and approved with the CLIENT. The estimated consulting fees and the planned schedule are based on this principle. The purpose of the Change Management process is to ensure that requests for Project changes (to requirements or software configuration) are property recorded , eva luated/assessed, properly dispositioned, and incorporated into the software implementation scope as required, and schedules with lhe proper priority and deliverable due dates. 8 , Scope Detail s MERIDIAN will setup CLIENT's solution according to the following in-scope details. Each task is documented below, along with the MERIDIAN and CLIE NT deliverables associated with each task, assumptions, and the acceptance criteria. Any additional configurations, or e-learning consulting by MERIDIAN, outs ide the scope defined herein, can be performed by: a. MERIDIAN Professional Services on a fixed fee or time and materials basis under a separate change request, or b. CLIENT upon the completion of MERIDIAN Administration training. MERIDIAN offers its Direct Labor Rates as depicted herein. Cost estimates for any additional service.swill be provided to CLIENT upon CLIENT'S request. Upon execution of the Schedule 2 Change Order, defining the additional work to be performed, associated cost and any other relevant information, MERIDIAN will commence work. 1. Standard Setup Tasks: Installation of Meridian LMS Environments. The purpose of this task is to establ ish the Meridian LMS pre-production environments that support the software implementation lifecycle as outl ined further in this SOW and ensure configuration management betwe en software environments. The following software environments will be installed with out of the box settings as part of th is task. Meridian L M S Environments Stag e (External) MERIDIAN'S Staging Environment is an environment that is utilized to setup the CLIENT software based upon scope defined herein. The Stage environment is available for CLIENT Acceptance Testing , allowing project partic ipants and stakeho lders to log in and review overall functionality , implementation configurations, product extensions, and integrations that are applicable . . Saas Agreement:.Multi-Tenant meridianks.com     City Council 14 – 28 8/5/2025 MERIDIAN Deliverables CLIENT Deliverables Establish Stage environment described as aforementioned under section 1. Provide Client project manager URL , login, and password to stage environment. Provide system baseline documentation . Confirmation of receipt of URL and access to the stage environment. Assumptions Acceptance Criteria Additional pre-production environments are not included in this effort. CLIENT will report access within three (3) days of receiving the access information. Client receipt of stage environment credentials and co nfirmed access . Receipt of baseline documentation. 2. Standard Setup Tasks: Discovery Session/Joint Requirements Development (JRD) The purpose of this task is for the facilitation of the Discovery/Joint Requirements Development Session to establish Meridian LMS application branding, system configu rations , and integrations. Furthermore, this session provides high level business process mapping to the Meridian LMS application. MERIDIAN Deliverables CLIENT Deliverables Deliver one ( 1) day virtual session Provide software application branding checklist. Document configuration requirements in the Meridian Standard Requirements Document. Rough Order of Magnitudes (ROMs) related to any scope changes or new tasks identified. Provide proper resources as depicted herein. List of attendees . coordinate date/times, location(s), and meeting equipment needs. Participate in follow up conference calls to complete the Requirements Do cume ntation. Assumptions Acceptance Criteria -- One ( 1) day virtual. Use Case and Fu nctional Requirements associated to specific integ rations are not in scope. System configuration requirements are complete and documented. Delivery of session. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 29 8/5/2025 I 3. Standard Setup Ta sks: Configuration and Branding Application The purpose of this task is to configu re and test the Meridian LMS software application based upon the completed and approved Requirements Document as defined in task 8.2 above. MERIDI AN Deliverables CLIENT Deliverables Comp lete the setup of all agreed upon softwa re application configurations. Setup One (1) branded Merid ian LMS CLIENT specific skin. Graphics per branding checklist specifications. Assumptions Accep tance Criteria Application Branding -MERIDIAN will deliver one ( 1) round of final pre-production skin mock up to the CLIENT for review and approval prior to setup in the Meridian LMS CLIENT Stage environment. Application Branding -MERIDIAN will deliver one (1) round of final pre-production sk in review and changes upon applying to the Meridian LMS CLIENT Stage environment. MERIDIAN will conduct and support five (5) days of Customer Acceptance Testing for all tasks defined in section B herein. 4. Standard Setup Tasks: System Integration Configurations completed and tested per the Requirements specified in task 8.2 above. Meridian LMS application CLIENT Branded skin configured and tested , per the Requirements specified in task 8.2 above. The purpose of the following task is to setup the inbound to Meridian LMS HRIS Integration. The HRIS inbound feed transmits employee detail from CLIENT's HR sys tem to MERIDIAN (e.g . Employee Name, Organization, and Job Title). CLIENT will provide three (3) fl at files to MERID IAN, in MERIDIAN 's format, for the inbound processing and loading of HRIS data (Organiza tions, Job Titles, User data). The HRIS/DAIL Y FEED data (flat files) must follow the specifications designated in MERIDIAN 's HRI S templates. Any extension of the file schema's and/or processing/va lidation requirements may result in an expansion of scope for this task and may require additional funding. Meridian's tool to process the aforementioned flat files performs the appropriate inserts and updates of Organization Data, Job Titles , then Users, processing all data through the native APl's of Merid ian LMS. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 30 8/5/2025 MERIDIAN Delive rables CLIENT De liverables MERIDIAN Base HRIS templa te. Configuration of the Meridian LMS HRIS Tool based upon the completed Requirements Document specified in task B.2 above. One pre-production load of a subset of CLI ENT production ready data for CAT purposes . One production load of full user data into the CLIENT production environment. Backfill and delivery of the three (3) flat fi les to Meridian for processing: User Data , Organizations, Job Titles. Assumpt io ns Acceptance Cr iteria One-way HR IS integration inbound to the Meridian LMS application only. Meridian configu re the HRIS and load a subset of CLIENT production ready user data in the Meridian LMS CLIENT Stage environment for testing purposes . MERIDIAN will conduct and support five (5) days of C ustomer Acceptance Testing for all tasks defined in section B herein. Upon completion of CAT, MERIDIAN will load a full set of CLIENT production data in the Meridian LMS C LI ENT production environment. 5. Sta ndard Setup Tasks: Prod uction Installation HRIS Tool configured and tested per the Requirements specified in task 8 .2 above, in the Merid ia n LMS CLIENT Stage environment. One ( 1) final data load in Meridian LMS CLIENT Production e nvironment. The purpose of this task is to complete the installation of the Meridian LMS base appl ication , database, configurations, brand ing and inte grations into the Meridian LMS CLIENT production environment. MERIDIAN Del ive ra bl es CLIENT De liverabl es Meridian LM S CLIENT production base code and database installation. MERDIAN will app ly applicable configurations, b randing , and integrations. Validation Meridian LMS CLIENT Production install is completed per the Requirements specified in task B.2 above. A ssu m ptions Acceptance Criteria Limited to the installation of the application and d atabase of one instance of the Meridian LMS CLIENT production environment. Me ri dian LMS CLIE NT Production application has been installed and is SaaSAgreement: Multi--:-Tenant meridianks.com     City Council 14 – 31 8/5/2025 Technical support does not extend to other software or hardware support, data integration/migration or the resolution of base product issues. MERIDIAN will conduct and support five (5) days of Customer Acceptance Testing for all tasks defined in section B herein. 6. Standard Setup Tasks: Training accessible per the Requirements specified in task 8.2 above . The purpose of this task is to provide Implementation Readiness and Administrative training during the project implementation. The description of these trainings and the number of respective days is provided below . Training Types Definitions • Implementation Readiness Training (IRT) -two (2) days -The purpose of IRT is to level set terminology and provide core system concepts and features as it re lates to key decisions that will be required during the Discovery/Joint Requirements Development Session. • Administrative -two (2) days -The purpose of Administrative training is to provide the in- depth knowledge necessary to support administration system features and functions for the set up and management of the Meridian Leaming Management System. M ERIDIAN De livera bl es CLIENT D eliver abl es Conduct required training sessions as depicted herein. Printed Student Guides for up to twelve (12) people. Provide list of trainees, location(s), and training equipment in order to facil itate a hands-on train ing and demonstration of product features and functional ity. Pre-approva l of travel re imbursemen t , if onsite instructor led training is requi red. A ss umptions Acceptance Criteria No more than twelve (12) people. Travel costs are not included in the cost. Implementation Readiness Training is provided prior to the Discovery/Joint Requirements Session. Administrative Training is typically provided towards the end of the implementation. schedule, prior to the Customer Acceptance Testing initiation; but can be mutually agreed upon. A minimum of two (2) weeks' notice is required prior to the scheduling of training in order to Delivery of the scoped numbe r of days of training by type. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 32 8/5/2025 appropriately manage resource schedules and minimize travel costs/impacts. End User Training is not provided within the current scope of services. Train -the-Trainer Training is not provided within the current scope of services. Techn ica l Training is not provided within the current scope of services. Train in g Cancellation Policies Rescheduling or cance llations may result in a cancellation fee per the foll owing schedule, plus any reasonable and n ecessary expenses incurred as a result of preparing to deliver the tra ining described herein. Notification of a cancellation or reschedule must be made to MERIDIAN in writing. • More than 20 busi ness days prior to training -0% of standard Tra ining fee. • 11-20 business days prior to training start-25% of standard Training fee. • 6-10 business days prior to training start -50% of standard Tra ining fee. • 0-5 bus iness days prior to tra in ing start-100% of standard Tra ining fee . 7 . Standard Setup Tasks: Go-live Support The purpose of this ta sk is to provide CLI ENT support from the initial deployment of configurations , branding, and integrations into the Meridian LMS CLIENT Production environment. This period all ows the CLIENT to validate that Meridian LMS application containing all configuration, and integrations into the Production environment. Furthermore, it is the period in which the CLIENT is to fina lize admin istrative configuration settings, new course and content readiness. MERIDI AN Deliverables CLIENT Deliverables De livery of fi nal brand ing , config urations, and integrations into the Meridian LMS CLIENT Productio n environment. F inal sig n-off on the delivery of the respective delivera bles as stated in task B herein , by MERIDIAN. Assumptions Acceptance Criteria Go live support consi st of ten (10) business days ' worth of imple mentati on resource support post completion of the initial deployment into the Meridian LMS CLIENT Production environmen t. Extens ion of the Go Li ve task as defined herein will req uire additiona l fund ing . Completion of ten (10) business day's duration beyond the completion of the initial deployment into the Meridian LMS CU EN T Production environment. Saas Agreement : Multi-Tenant meridianks.com     City Council 14 – 33 8/5/2025 8. Additional Tasks: Historical Data Migration The purpose of this task is to provide a Data Migration with the standard Meridian LMS implementation services as depicted herein . The Legacy Data Migration (migration of user historical transcript data to Meridian LMS). Meridian will support a one-way, inbound, one-time Production data migration to import historical data based on the maximum record set of up to 100,000 records. MERIDIAN Deliverab les CLIENT Deliverables MERIDIAN Base Data M1grat1on template. Configuration of the Meridian LMS HRIS Tool based upon the completed Requirements Document specified in task B.2 above. One pre-production load of a subset of CLIENT production ready data for CAT purposes. One production load of full user data into the CLIENT production environment. Backfill and delivery of the one ( 1) flat file to Meridian for processing : User Data , Transcripts. Assumpt ions Acceptance Criteria One-way inbound Data Migration into the Meridian LMS application only. CLIENT cannot change the format of the Data Migration XLS file template. Meridian will load a subset of CLIENT production ready historical data in the Meridian LMS CLIENT Stage environment for testing purposes. Content is not included in-scope . MERIDIAN will conduct and support five (5) days of Customer Acceptance Testing for all tasks defined in section 8 herein. Upon completion of CAT , MERIDIAN will perform a one-time full data load of CLIENT production data in the Meridian LMS CLIENT production environment. 9. Additional Tasks: Single Sign-On Data Migration completed and tested pe r the Requirements specified in task B .2 above , in the Meridian LMS CLIENT Stage environment. One (1) final data load in Meridian LMS CLIENT Production environment. The purpose of this task is to provide an Active Directory or SAML integration with the Meridian LMS implementation. Setup is limited to the Meridian LMS application out-of-the -box solution for the integration of Microsoft Active Directory services/LOAP/SAML 2.0 . Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 34 8/5/2025 MERIDIAN D eliverables CLIENT Deliverables If Active Directory or LDAP: Map Active Directory (AD) accounts to Meridian LMS using "sAMAccountName" or other unique identifier. Establish service to query AD . Configure IPsec tunnel. If SAML 2.0: Configure SAML Assertion Authentication. Configure digital certificate for SAML signature va lidation. Configure SSL certificate for Meridian LMS site . If Active Directory or LDAP: Provide remote access and credentials to access AD/LDAP for application Business Logic to query for authentication. Validate AD access in Meridian LMS CLIENT Stage and Production environment. SAML 2.0: Provide SAML Authe ntication environment. Provide digital certifica te to enable SAML digital signature on Meridian LMS hosting server. Provide SSL certificate to enable secured communication between Meridian LMS and Authentication provider. Valid ate SAM L access in Meridian LMS CLIEN T Stage and Production environm ent. Assumptions Acceptance Criteria Alternate or multiple Directory Services are out of scope. Single Sign-On mechanism must be utilized/enforced across all domains. SAML 2.0 Assertion integration assumes user accounts already exist in Meridian LMS and UID attributes of SAML assertion properly maps to the Meridian LMS Login ID. MERIDIAN w ill conduct and support five (5) days of Customer Acceptance Testing for all tasks defined in section B herein. 10. Additional Tasks: eCommerce Integration AD/LDAP/SAML integration/access validated in Meridian LMS CLIENT Stage and Production environments ; and per the Requirements specified in task B.2 herein. The purpose of this task is to provide E-Commerce integration with the Meridian LMS implementation. The Meridian LMS appl ication has native and standard integration capabilities with CyberSource, PayPal, Digital River, Authorize.Net and Elavon 's e-commerce engine. Meridian wi ll support the configurat ion and se tup of one integration to worl< with C lient's respective merchant account. Saas Agreement: .Mui~i-Tenant meridian ks.com     City Council 14 – 35 8/5/2025 ' MERIDIAN Deliverables CLIENT Deliverables Configuration of the Meridian LMS application e- Commerce functionality with Client's account (one (1) Payment Gateway only). Provide MERIDIAN with the applicable Merchant Account credentials. Assumptions Acceptance Criteria CLIENT will provide MERIDIAN with the Merchant Account credentials to support the required configurations of the Merchant Account to be used/integrated with the Meridian LMS application's e-commerce functiona lity. Limited to one ( 1) payment Gateway only: TBD Any other Payment vendors requiring integration are not covered under this scope of work. MERIDIAN will conduct and support five (5) days of Customer Acceptance Testing for all ta sks defined in section B herein. CLIENT validation of a successful transaction of purchase through e- commerce functionality into the live Merchant account. Confirmation that the e-commerce functionality has been correctly configured and is functioning with Customer's account information, and in the Requirements specified in task B.2 herein. 11. Additional Tasks: AdHoc The purpose of this task is to install and setup the standard AdHoc reporting module for the CLIENT. Setup is limited to the Meridian LMS out of the box solution for AdHoc module that includes identified base product views and data object rel a tionship s. ME RIDI AN Deliverables CLIE NT Deliverables I Configuration of the Meridian LMS application. Provid e MERIDIAN confirmation of functionality is configured withi n Stage/Production environments. Assump tions Acceptance Criteria I CLIENT to configure desired base/custom views and database object relationships through configuration console that are not currently exposed via the identified base product views. MERIDIAN will conduct and support five (5) days of Customer Acceptance Testing for all tasks defined in section B herein. 12 . Additional Tasks: Open Sesame Integration Confirmation that the Meridian AdHoc functionality has been correct ly configured and is functioning per the Requirements specified in task 8 .2 herein . • - Saas Agreement: Multi-Tenant • meridianks.com     City Council 14 – 36 8/5/2025 The purpose o f this task is to configure and connect to the CLIENT's Open Sesame account of courseware. Setup is limited to the Meridian LMS out of th e box so lution. MERID IAN Deliverables Configuration of the Meridian L MS application. Assumotions MERIDIAN wi ll create all needed configurations and database updates. 13 . Additional Tasks: HRIS/User Data Feed C. Project Schedule CLIENT Deliverables Prov ide MERID IAN all req ueste d account information. Acce otance Criteria Confirmation that the Meridian Open Sesame functionality has been co rrectly configured and is func tioning per the Requirements . The scope of the imple mentat io n services as depicted herein is limited to a one (1) phase softwa re deployment, estimated to take sixteen (16) weeks. Schedu le is dependent on CLIENT's abil ity to: 1. Complete all Discovery and Planning activities per the mutually agreed upon baselined Project Plan, including but not li m ited to : a. Data Template Co mpletio n. 2. Provide Configurati on and Integration Requ irements in a timely manner. 3. Pro vide feedback on all loaded data in a timely manner . 4 . Execute Customer Acce ptance Testing ac ti v ities per the agreed upon Project Plan. A draft Project Plan will be provided within one (1) week after the Project K ick-Off date. The detai led Project Plan is subject to modification during the software implementation lifecycle with the mutual agreement of both the CLI ENT and MERIDIAN. D. Roles and Responsibilities MERIDIAN and C LIENT agree to staff the Project at levels and co nditions as set forth in the mutually agreed upon Project Plan. At a minimum, across all tasks as defined in section 8.2 above. the Project wi ll be staffed as follows: . Saas Agreement:.Multi-Tenant meridianks.com .:     City Council 14 – 37 8/5/2025 MERIDIAN Resources Role Responsibilities Participation Skill Set Acts as Meridian's single . Deployment Project Management point of contact Stages. experience managing throughout the project. Discovery. teams, issues, . Develops and manages Execute. project schedules project plan. Deploy. and financials. Manages project issues Warranty. Meridian LMS and mitigates risk on Workstreams configuration skills. beha lf of Meridian. Project Mgmt Process definition Prepares for and Software skills. conducts status Setup. meetings. Meridian Provides status reports University. and financial tracking. Project Manager Conducts Requirement Confirmation Workshops. Participates in and coordinates design, configuration, development, testing and deployment activities. Note: In most cases, the Meridian Project Manager is not fully dedicated to one specific customer deployment si nce the responsibility does not require a full-time resource . . Conduct Requirement Deployment ' Meridian LMS Confirmation workshops Stages. product features & to gather in-scope Discovery. functiona lity expert. product extension E xecute. Industry Business Technica l Solutions requirements for Warranty. Process expert. Architect complex projects only. Workstreams SOL database skills. Drives the joint project Software SQL query skills. team to a so lution to Setup. Process definition meet all requirements in skills. the most efficient and Data analysis skills. constructive manner. Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 38 8/5/2025 Participates in execution Data conversion of software development skills. and testing acti vities. Facilitates end-user and Deployment . Meridian LMS system admin Stages. product configuration Requirements Gathering Discovery. skills. Sessions. Execute. In-depth Industry and Confirms configuration Deploy. process knowledge. requirements. Warranty . SOL query skills . . Identifies gaps and Workstreams. Process definition Implementation works w ith integrated Software skills. Consultant team to develop Setup. Data analysis skills. resolutions. Performs data conversion and migration activities. Configures and tests software per defined requirements. Establishes technical Deployment Meridian LMS environments. Stages. development expert. Extends software for Discovery. SOL database skills. requirements not Execute. SOL query ski ll s. Application supported by out-of-the-Deploy. .NET development box features & Warranty. skills. Developer configurations. Workstreams. Meridian LMS Config ures/Deve lops Software technical integrations with the Setup. infrastructure skills. product per defined requirements . Analyzes and assesses Workstreams. In-depth Industry client's maturity level and Post k nowledge. skill sets. Deploymen t. In-depth knowledge Assesses client's of industry best Account Manager business processes and practices. goal s. Strategic planning . Creates Project/Account recommendations to Management. drive the maturity and I the bus iness forward . Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 39 8/5/2025 Establ ishes and tracks Process definition strategic initiatives. and development skills. Enablement and communications expert. . Delivers Implementatio n Deployment Meridian LMS Readiness and LMS Stages . product feat ures & Administrator training . . Discovery. functio nality expert. Tailors training delivery Execute. In-depth knowledge to meet customer's . Workstreams of industry best Meridian Trainer business requirements Me ridian practices. and/or configuration University. decisions. Finalizes training logistics. E. Cost Estimate Item Description Cost ----- Standard Software Setup $28,875.00 Training $6,000.00 Historical Data Migration $14,190.00 Single Sign-On $4,950.00 eCommerce Integration $6,270.00 HRIS/User Data Feed $10,065.00 AdHoc Setup $4,290.00 Open Sesame Integrati on ~1,320.00 Total Software Set up Fees $75,960 .00 ASSUMPTIONS: 1 . All Services are an estimate based on the understanding of the scope of work. Implementation Services may vary based on increased domains, user audience , and scope, or time c hanges. Any additional Services that are identified through the wor1<book process (additional modifications , integrations, professional services support or co nsulting ) can be added to this Agreement as needed or in a later CO SOW. ' Saas Agreement: Multi-Tenant meridianks.com .     City Council 14 – 40 8/5/2025 2. All pricing for additional scopes of work is va lid for ninety (90) calendar days from the date of submission to the CLIENT. 3. Travel costs are not included in the Cost Estimate and will be invoiced per MERIDIAN'S curre nt travel guidelines. F. Out of Scope The following is currently deemed outside of the scope for this implementation : • Migrations. integrations , modifications to the system that are not explicitly included in the scope of this SOW. • Custom reports, localization. documentation, or online help. • Content cleansing, migration, or uploading unless specifically identified. • Consulting or professional serv ices not specified in the implementation tasks (i.e. coursewa re development, courseware troubleshooting, SCORM, HW/SW configurations or internal network setup or maintenance). • Advanc ed Graphical design or other advanced (e.g. flash) GUI support. • Editable training materials such as instructor and student guides. G. Change Management MERIDIAN recognizes that chang es are a normal part of the project life cycle. Changes to the scope or timeline of the Services contemplated by this Agreement will require a formal Change Order Statement of Work ("Schedul e 2 ") to be submitted by the MERID IAN Project Manager to the CLIENT. Changes in scope may include an increase in cost and/or timeline and will be specified in eac h change request. Prior to beginning the change request, CLIENT must execute the Schedule 2 Change Order. MERIDIAN requires formal change acceptance before beginning work on any changes. C hanges within the defined scope of the contract need approval by the CLIENT Project Manager and the MERIDIAN Project Manager. Acceptance for scope cha nges , are given when both the CLIENT Project Manager and the MERIDIAN Project Manager formally approve the c hange by sign ing off on Schedule 2 so that miscommunications are avoided. Project change procedure is as fo llows: i. Identify change (can originate from the CLIENT Project Manager or the MERIDIAN Project Manager); i i. MERIDIAN completes Change Request Form ; iii. MERIDIAN Project Manager determines the impact of the proposed change (schedule, resources , time, and/or cost); iv . MERIDIAN Project Manager submits Schedule 2 to the CLIENT Project Manager for review/approval. v. MERIDIAN Project Manager receives approval from the CLIENT Project Manager within three (3) business days; and vi . MERIDIAN Project Manager modifies or, if necessary , re-baselines the Project Schedule and Plan to include the approved change. ' ' . . . -. . . . ' , . . . . Saas Agreem,fnt: f!1ulti-Tenant • • . • meridianks.com ·     City Council 14 – 41 8/5/2025 vii. Work begins as agreed upon to incorporate change; or, viii. MERIDIAN Project Manager works with the CLIENT Project Manager to either adjust the requirements or revise the workload distribution, documenting all changes on a revised Change Request Form. Change Management Criteria are as follows: i. Any change that is outside the scope of effort defined in Schedule 1 ; ii. Any additional deliverable or service not defined in Schedule 1, or changes to an accepted deliverable; iii. Any subsequent modifications to an approved Change Request; iv. Modifications to the technical or management approach defined in Schedule 1; v. Any change in workload or environment or application inventory; vi. Any additional activity or task not defined in Schedule 1 for a planned deliverable; vii. A contradiction to items, assumptions or responsibi lities stated in Schedule 1; viii. A delay in turnaround of approvals, information , answers to questions; and ix . Time lost due to reas ons such as unavailability of equipment, software, or access to environmenUinfrastructure needed by the project team. H. Acceptance Management In an effort to avoid schedule delays stemming from delayed approvals of dependent tasks, MERIDIAN and CLIENT will mutually define a reasonable acceptance review period that does not jeopardize the project duration as outlined within the project management support period Delays in accepting project deliverables could result in a schedule slippage equaling as much as one day for every day acceptance review is delayed. Below are the methods used to verify and validate each of the defined deliverable(s). i. Deliverable Review and Approval. MERIDIAN wi ll provide deliverables to the CLIENT. Documentation deliverables will be provided to CLIENT in electronic form. A Deliverable Acceptance Form will be submitted to the CLIENT Project Manager fo r each deliverable. CLIENT will provide MERIDIAN with one set of consolidated comments. MERIDIAN will provide a CLIENT Qual ity Control (QC) sheet that may help the CLIENT collate all co mments prior to delivering to MERIDIAN. The deliverable will be deemed acceptable when it satisfies the acceptance criteria specified for each deliverable or service or within ten ( 10) calendar days if no response is received. The Deliverable Acceptance will be signed and returned to MERIDIAN upon rev iew of the deliverable within the mutually defined period as stated upon under acceptance ma nagement. In the event that the CLIENT rejects a deliverable , MERIDIAN will resu bm it the deliverable to the CLIENT with the required changes within a mutually agreed upon timeline. ii. Acceptance Authority. CLIENT will specify a single point of contact w ith deliverable acceptance/sign off authority. Sign off acceptance is required for deliverab le by the approving authority, prior to moving any custom iza tions to the production site. iii. Withholding Acceptance. CLIENT shall not unreasonably withhold acceptance . If Acceptance is not granted or reje cted within the mutually agreed upon timeframe, automatic Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 42 8/5/2025 ' Acceptance will be granted. In the event that failure to provide Acceptance extends the timeframe of the implementation activities within the respective Schedule 1, CLIENT may be liable for additional Project Management time in order to extend the schedule. iv. 30 Day Post-Delivery Warranty. After sign-off approval has been received, and MERIDIAN has del ivered the files, CLIENT will have thirty (30) calendar days in which to report any production errors to the Project Manager. MERIDIAN will assess the error and correct as long as the error is within the scope of the orig in al task completed. After thirty (30) calendar days from the date the files were delivered to the CLIENT, MERIDIAN will provide a cost estimate for any errors/revisions requested unless those costs are covered under separate sections of this Agreement. This warranty is only in terms of the work performed under the Exhibit A. I. Invoicing Schedule MERIDIAN w il l invoice Services based on the following deliverable milestones within the implementation timeline. i. Contract Execution [30%]-Upon Contract Execution, thirty percent (30%) of the SOW fee wi ll be invoiced. ii . Delivery to CLIENT Stage Environment [40%] -At the point of all programmatic deliverables being released to the CLIENT Stage Environment for CLIENT review, the second forty percent (40%) of the SOW fee will be invoiced. iii. Delivery to Production [30%] -At the point of all programmatic deliverables being delivered for application to the Production Environment, thirty percent (30%) of the SOW fee will be invo iced. J. Additional Services -Labor Rates 'f.?_{· ·:·~-1.abotcateg·orv -.;:.f;..,.:;;~r;;.( J202~ Application Architect I $194 .12 Application Architect II $222 .33 Application Architect Ill $250.54 Application Developer I $143.67 Application Deve loper II $183 .58 It~~,.-,-.:~ la bor.categ~ry . :~ 12oii)::~n-imerciaf"Rate! App lication Developer Ill $225.37 Computer Programmer $89.60 Computer Systems Analyst I $81.91 Computer Systems Analyst II $118.55 Computer Systems Analyst Ill $176.74 Functional IT Con sulta nt I $156.5 7 Functi onal IT Consultant II $184.67 Functional IT Consultant Ill $186.85 Saas Agreement: Mul~i--Tenant meridianks.com     City Council 14 – 43 8/5/2025 I Function al IT Consultant IV $237.21 ! Functional IT Con sultant V $333.36 I Information Techno logy Director I $226.59 Information T ec hnology Director II $254.31 Information Technology Director Ill $305.17 Principal IT Reengineering Ana l yst $207.82 Pri ncipal Systems Engineer/Ar chitect $189.09 Program Manager $291.69 Project Manager I $165.17 Proj ect Manager II $185.19 Project Manager Il l $222.21 Project Manager IV $245.86 1 QA/QC Special ist I $92.48 ! QA/QC Specialist II $146.19 1 QA/QC Sp ecia list Ill $190.02 Senior IT Re-engineering A nalyst $140.42 - Software Testing Engineering $138.48 Software Trainer $130.80 ' Sr . Techn ica l Documentation Specia list $156.59 Sr . Quality Analyst $229 .28 Web Desi gner I $89 .79 Web Designer II $109 .75 --Web Designer I ll $129 .71 K. Authorization By signing below, CLIENT is authorizing MERIDI AN to move forward wi th the development and testi ng of the requested functionality , as deta iled within this document. CLIENT agrees that the requirements, as document ed herein, meet or exceed the expectation of the requested functionality. Once signed , this page shou ld be faxed or emailed to Meri dian Knowledge Solutions , LLC: To the attention of: Contracts Fax#: 703.322.9568 Email legal@trustvip .com Saas Agreement: Multi-Tenant meridianks .com     City Council 14 – 44 8/5/2025 MERIDIAN: CLIENT: M ER IDIA N KN OWLEDGE SOLUTIO NS , LLC, CU7 Of SaR!a Ana a Virginia , limited liability co pa ny By•&, Q:(,' -,v 1-l Cr-w.PGvifn-:~~l~,-c, iz,-k\e, Printed Name :S11=-\-t"C" • Title:C-1~ MC,\'f\~e.f \\ Title: L Ht ,;;F A-0 h IN> -:>T~~TI 0t Date: Date: Q 5 .:;J3 .tfJca;) OF/21 (_~ -------- ATTEST : /oaisy Gomez J Clerk of Council APPROVED AS TO FORM : Sonia R. CaNalho City Attorney sy:f CWiAA:t Lu Laura A. Rossini Chief Assi stant City Attorney RECOMMENDED FOR APPROVAL: xecutive Director Human Resources Agency Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 45 8/5/2025 SCHEDULE 2 Software as a Servi ce Subscripti on Te rm and Fees Subscription Term and Fees a. Software: Meridian LMS b. Modules/Components. The following additional modules and components are included/enabled: i. Dominknow ii. Ad Hoc Report Builder iii. Optiona l Content Add-on, Ope nSesame Plus 100: $47,055 per year on a 3-year term (discounted by 2% if paid all three (3) years in advance). <:, Languages. The fo llowing language packs are in cluded/e nabled: i. English (US) [included] d . Initial Subscription Term T he initial term of this subscription will be 3 years commencing from the Effe c ti ve Date of this Agreement. e. Renewal Period Terms Upon expiration of the In itial Subscription Term , this Agreement wi ll be renewable in subsequent one-year terms based on the then current pricing for the Applications. Modules/Components, and Languages listed above. f. Number of Authorized Users . Maximum of 1500 internal active users "Authorized Users" is defined as the total numbe r of user accounts that have access to the syste m during the annual subscription term . g. Additional User Subscription Fees Additiona l "Authorized Users" can be added at any time during the In iti al Term or Renewal Pe rio d Terms based on the then current Subscription pricing for additiona l users h. Bandwidth and Storage The following bandwidth and storage limitatio ns are included as part of this Agreement. Any additional bandwidth or storage required by CLIENT will be subject to curre nt published price list • Bandwidth: 100GB/month (1.2 TB/annu ally-measured annually) • Addi tio nal content storage is priced at $500 annually fo r 100 GB . Bandwidth will be measured based upon total in/o ut traffic . Bandwidth will be monitored on a mon th ly basis in relation to the com mitment leve ls , however bandwidth will be ·saaS Agreement: Multi-Tenant meridianks.com     City Council 14 – 46 8/5/2025 measured based upon total usage over the annual term. Overage fees may apply go consuming more bandwidth . i. Subscription Fees The following subscription fees apply to this Agreement: If annual subscription fees for multiple years of the Initial Subscription Term are paid in advance and the CLIENT cancels in accordance with the General Terms and Conditions §11 (b) after the first yea r of the Initial Subscription Term but prior to the start of the next annual term, the remaining subscription fee for the Initial Subscription Term will be refunded to the CLIENT. Subscription Fees Period of performance Fees Invoice date 5/18/2022 -6/30/2022 $3,576.89 On execution 7/1/2022 -6/30/2023 $30,362.00 On execution 7/1/2023 -6/30/2024 $30,362.00 On execution 7/1/2024 -6/30/2025 $30 ,362.00 On execution Total subscription fees for 3 years and 43 days: $94 ,662.89 j. Set-up Fee The following set up fees apply to this Agreement, and are defined in Schedule One (1) of th is agreement: $75.960 [Signatures are on the next page) Saas Agreement: Multi-Tenant meridianks.com     City Council 14 – 47 8/5/2025 MERIDIAN: CLIENT: MERIDIAN KNOWLEDGE SOLUTIONS, City of Santa Ana LLC~, a Virh'nia, limit\d liab~ity company By: ~~ 1\.; V l-------Printed Name: r<,,.·1~\~t'lc.. ~-d~e By: /"\ r, _ ,., Title :G~ ;V\_~~e< 0 Printed Name: 1tfHoV l-l.\....1-)'{f"(Sl5Tt:noate: _____ G ____ _ Title : CHI€-~ Cr?,.._, IN IS~T1Ue Date : OS-9 3 c9G:t,~ o(Z-1cEIZ.. ATTEST: APPROVED AS TO FORM: Sonia R. Carvalho City Attorney By:taMO!i t\ ~h4'.'1 Lau ra A. Rossini Chief Assistant City Attorney RECOMMENDED FOR APPROVAL : ~ xecutive Director uman Resources Agency . ~ • . ,. . . .. ' ' ~ ... . . . ' .. . . ' . . . Saas Agree·ment: Multi-Tenant meridianks.com . .     City Council 14 – 48 8/5/2025 CHANGE ORDER TO SCHEDULE 1 STATEMENT OF WORK #CO-001 (TEMPLATE) IMPLEMENTATION OF THE MERIDIAN LMS FOR City of Santa Ana This is a Change Order to Schedule 1 -Statement of Work # SOW-001, dated May 17. 2022 . and defines changes to the work to be provided under the terms and conditions of the Contract Agreement signed between MERIDIAN and CLIENT. A. EffectlvQ Date of this Change Order This Change Order is effective upon its execution by MERIDIAN and CLIENT. The estimated Change Order commencement date is May 17, 2022 . B. Summary of Changes to the Scope of Implementation Professional Services CLIENT has requested the following changes to the LMS imp lementation in support of Additional content add-on . C. Authorization By signing below. CLIENT is authorizing MERIDIAN to move forward with the development and testing of the requested fun ctionality , as detailed with in this document. CLIENT agrees that the requirements , as documented herein , meet or exceed the expectation of the requested functionality. Once signed , this page should be faxed or emailed to Meridian Knowledge Solutions, LLC: To the attention of: Contracts Fax#: 703-322-9568 Email contract s@me ridianks.com Saas Agreement: Multi-Tenant • meridianks.com .•     City Council 14 – 49 8/5/2025 SIGNATURE PAGE MERIDIAN: MERIDIAN KNOWLEDGE SOL UT IONS, LLC. a Virgin ia, li mited liability company By: Printed Name: Title: Date: CLIENT : C ity of Santa A na By :~ Printed Name: \,,{ri\1-i~ ,z;~ 1 Title: G'4a-;v\:y ~11. Date: -----1.1----- ATTEST: I Daisy Gomez Clerk of Council APPROVED AS TO FORM : Sonia R. Carvalho City Attorney By:f OMAA, t\ ~ff\~ Laura A. Rossini Chief Assistant City Attorney RECOMMENDED FOR APPROVAL: Ja n O SIC ecutive Director Human Resources Agency • • •. . • :; • • • l . ~ . . - Saas Agreement: Multi-Tenant • • -• meridianks.com . .     City Council 14 – 50 8/5/2025 THIS IS NOT AN INVOICE To: Sofia Style | City of Santa Ana Quote Date: 6/16/2025 Quote Expiration: 7/1/2025 Service Annual Cost ANNUAL TOTAL COST FOR 1,600 USERS – Year 1 – 7/1/2025 – 6/30/2026 $72,426.00 Annual SaaS fee for 1,600 Users $30,362.00 Open Sesame Plus 25 for 1,600 Users $42,064.00 ANNUAL TOTAL COST FOR 1,600 USERS – Year 2 – 7/1/2026 – 6/30/2027 $72,426.00 Annual SaaS fee for 1,600 Users $30,362.00 Open Sesame Plus 25 for 1,600 Users $42,064.00 ANNUAL TOTAL COST FOR 1,600 USERS – Option Year – 7/1/2027 – 6/30/2028 $72,426.00 Annual SaaS fee for 1,600 Users $30,362.00 Open Sesame Plus 25 for 1,600 Users $42,064.00 *Taxes - If applicable will be calculated and added to each annual invoice Meridian Knowledge Solutions, LLC By (Signature) Print Name Title Date CLIENT: City of Santa Ana By (Signature) Print Name Title Date Sarah Shifflette Senior Vice President, Customer Solutions July 23, 2025 Lori Schnaider Executive Director of Human Resources 23/07/25     City Council 14 – 51 8/5/2025 Renewal Quote_07232025 Final Audit Report 2025-07-23 Created:2025-07-23 By:Jay Jenkins (jjenkins@santa-ana.org) Status:Signed Transaction ID:CBJCHBCAABAAgpIBNlm8er-YZL9xgaFV37Hi66lSeeVb "Renewal Quote_07232025" History Document created by Jay Jenkins (jjenkins@santa-ana.org) 2025-07-23 - 5:18:23 PM GMT Document emailed to Lori Schnaider (LSchnaider@santa-ana.org) for signature 2025-07-23 - 5:18:27 PM GMT Email viewed by Lori Schnaider (LSchnaider@santa-ana.org) 2025-07-23 - 6:13:47 PM GMT Document e-signed by Lori Schnaider (LSchnaider@santa-ana.org) Signature Date: 2025-07-23 - 6:14:19 PM GMT - Time Source: server Agreement completed. 2025-07-23 - 6:14:19 PM GMT     City Council 14 – 52 8/5/2025 Human Resources Department www.santa-ana.org/HR Item # 15 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Renew Citywide Insurance Program and Policies Procured through Independent Cities Risk Management Authority and Arthur J. Gallagher AGENDA TITLE Approve Renewal of Citywide Insurance Program and Policies Through Independent Cities Risk Management Authority (ICRMA) and Arthur J. Gallagher, an Appropriation Adjustment of $1,345,359, Associated Insurance Premiums, Costs, Programs, and Regulatory Fees for Total Payments Not to Exceed $13,521,649 (Non-General Fund) RECOMMENDED ACTION 1. Authorize the City Manager to approve payment of insurance premiums and associated programs to ICRMA in an amount not to exceed $9,501,254 for the protection of City assets from July 1, 2025 through June 30, 2026 including but not limited to: a. Excess Liability Program b. Excess Workers’ Compensation Program c. Auto Physical Damage Program d. Property and Equipment Program e. Crime Program f. Cyber Program g. Associated Programs 2. Authorize the City Manager to approve payment of insurance premiums to Arthur J. Gallagher, Broker, in an amount not to exceed $3,520,395 for ancillary coverages of City’s assets from July 1, 2025 to June 30, 2026 including but not limited to: a. General Liability Buffer Program b. Workers’ Compensation Buffer Program c. Earth Movement & Flood and Difference in Coverage (DIC) Program d. Terrorism Insurance Program e. Underground Storage Tank and Environmental Program 3. Authorize the City Manager to approve the City’s obligation to pay the State of California Department of Industrial Relations (DIR) estimated assessment in the amount not to exceed $500,000.     City Council 15 – 1 8/5/2025 Renew Citywide Insurance Program and Policies Procured through Independent Cities Risk Management Authority and Arthur J. Gallagher August 5, 2025 Page 2 5 2 4 7 4. Approve an Appropriation Adjustment of $1,345,359 in Liability and Property Insurance Revenue to utilize the fund balance through the Prior Year Carryforward revenue account (No. 08009002-50001) and appropriate spending of the original adopted budget in the same amount from the Liability & Property insurance account (No. 08009051-64010). (Requires five affirmative votes) GOVERNMENT CODE §84308 APPLIES: No DISCUSSION Staff is recommending renewal with ICRMA, a joint powers authority formed in 1980 in accordance with California Government Code Section 6500. ICRMA’s purpose is to provide: 1) excess and re-insurance to protect member cities from extensive financial debt due to large claims, settlements, and judgments; 2) group insurance purchasing power that can offer broader coverage at a lower cost; 3) rate stability; and 4) protect individual member cities through pooling of losses and self-insurance. ICRMA also offers to its members actuarial services, appraisal services, loss control assessments and recommendations, safety trainings, claims audits, contract risk transfer consultation, and other services and resources. Currently comprised of 14 California cities, Santa Ana joined ICRMA in July 2019. For this renewal period: •The City’s Workers’ Compensation coverage experienced a decrease of approximately one-half percent (-0.5%). •The City’s Liability and Property premiums increased approximately twelve percent (12%). •The City’s Property & Equipment Program premium increased approximately one percent (1%). •Overall, the City’s insurance coverages remain the same with the exception of an increase in earthquake insurance coverage from $25,000,000 to $40,000,000. The increase to the cost of insurance is primarily due to the following ongoing reasons: 1. An insurance market with continually decreasing excess carriers willing to quote municipal government entities in California, especially those with Police departments; 2. High dollar jury awards of litigated matters against public entities; 3. High dollar settlements of litigated and non-litigated matters; 4. Rising cost of repairs and replacement of damaged vehicles, property, and equipment; 5. Increased number of claims filed against the City resulting from aging infrastructure including sidewalks and streets; and 6. Increased number of claims filed against the City resulting from damage caused by City owned trees.     City Council 15 – 2 8/5/2025 Renew Citywide Insurance Program and Policies Procured through Independent Cities Risk Management Authority and Arthur J. Gallagher August 5, 2025 Page 3 5 2 4 7 WORKERS’ COMPENSATION COVERAGES FY 2023/24 FY 2024/25 FY 2025/26 Excess Pool Workers’ Compensation Program $ 415,464 $ 459,770 $ 428,629 Excess Workers’ Compensation Buffer $ 264,085 $ 300,027 $ 327,547 Sub-Total $ 679,549 $ 759,797 $ 756,176 Percent Change 13%12%-0.5% LIABILITY AND PROPERTY COVERAGES FY 2023/24 FY 2024/25 FY 2025/26 Excess Pool Liability Program $ 6,070,925 $ 6,927,723 $ 8,202,559 Auto Physical Damage Program $ 145,108 $ 185,294 $ 188,102 Property & Equipment Program $ 593,557 $ 534,757 $ 538,928 Crime Program $ 15,394 $ 17,563 $ 18,518 Cyber Program $ 100,445 $ 118,787 $ 119,518 Associated Programs $ 5,000 Excess Liability Buffer $ 1,743,398 $ 1,805,650 $ 1,676,675 DIC Earth Movement & Flood $ 1,283,147 $ 1,353,245 $ 1,492,474 Terrorism $ 13,723 $ 14,652 $ 14,460 Underground Storage Tanks- Environmental $ 12,539 $ 15,314 $ 9,239 Sub-Total $ 9,978,236 $ 10,972,985 $ 12,265,473 Percent Change 21%10%12% FY 2023/24 FY 2024/25 FY 2025/26 City Special Events Insurance $ 300,000 $ 350,000 $ 0* State of California DIR $ 500,000 $ 500,000 $ 500,000 Total $ 11,457,785 $ 12,582,782 $ 13,521,649 *City Special Events Insurance is still being researched to best meet the needs of the City and may be brought before Council at a later date. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT The recommended action includes appropriating $1.3 million from the General Liability Fund balance. The table below compares the most recent actuarial valuations of claims liabilities and the City’s target reserve policy with the estimated spendable fund balances for both the Workers’ Compensation and General Liability Funds. Current actuarial     City Council 15 – 3 8/5/2025 Renew Citywide Insurance Program and Policies Procured through Independent Cities Risk Management Authority and Arthur J. Gallagher August 5, 2025 Page 4 5 2 4 7 estimates indicate that liabilities exceed available fund balances. However, the City’s target reserve levels—set at 80% of actuarially determined liabilities, as determined biennially—are $35.8 million for Workers’ Compensation and $14.9 million for General Liability. To address this target reserve shortfall, staff has gradually increased overhead charges during the annual budget process, with the goal of restoring fund balances to target levels over time. Workers’ Compensation General Liability Actuarial valuation as of June 30, 2026 (Present Value) $44,757,982 $18,646,692 Target Reserve (80% of liability)$35,806,386 $14,917,354 Estimated ending fund balance as of June 30, 2026 $19,801,925 $13,170,324 Estimated Target Reserve Shortfall $(16,004,461)$(1,747,030) After appropriation adjustment, the following table summarizes the funds budgeted and available for estimated premium and administrative costs. Fiscal Year Accounting Unit – Account Accounting Unit Description Account Description Amount 2025-26 08209054-64010 Workers Compensation Workers Compensation, Insurance Payment $ 1,300,000 2025-26 08009051-64010 Liability & Property Insurance Liability & Property Insurance, Insurance Payment $ 10,876,290 APPROPRIATION ADJUSTMENT 2025-26 08009051-64010 Liability & Property Insurance Liability & Property Insurance, Insurance Payment $ 1,345,359 Total:$ 13,521,649 EXHIBIT(S) 1. Agreement with Arthur J. Gallagher Insurance Brokers of California, Inc. For Insurance Broker Services, Client Service Agreement 2. ICRMA Member Contribution Invoice - Santa Ana Submitted By: Lori Schnaider, Executive Director of Human Resources Approved By: Alvaro Nuñez, City Manager     City Council 15 – 4 8/5/2025 Proposal of Insurance City of Santa Ana 20 Civic Center Plaza, M-28 Santa Ana, CA 92701 Presentation Date: June 1, 2025 Arthur J Gallagher Risk Management Services, LLC AJG License Nos.IL 100292093 / CA 0D69293    City Council 15 – 5 8/5/2025 City of Santa Ana Table of Contents Your Gallagher Team .................................................................................................................................................. 3 Program Structure....................................................................................................................................................... 4 Named Insured............................................................................................................................................................. 5 Market Review.............................................................................................................................................................. 6 Year Over Year Comparison....................................................................................................................................... 9 Full Program Details.................................................................................................................................................. 10 Excess Liability Buffer - $1M xs $2M SIR - General Star Indemnity Company..................................................... 10 Excess Liability Buffer - $1M xs $2M SIR - Princeton Excess & Surplus Lines Ins Co......................................... 13 Excess Workers' Compensation - Response Indemnity Company of California................................................... 16 DIC - $5M Part of $10M - Endurance American Specialty Ins Co ........................................................................ 18 DIC - $2.5M Part of $10M - Palms Insurance Company, Limited......................................................................... 21 DIC - $2.5M Part of $10M - Landmark American Insurance Company ................................................................ 23 Excess DIC - $5M xs $10M - Mt Hawley Insurance Company, (More)................................................................. 25 Excess DIC - $10M Excess $15M - Palomar Excess and Surplus Insurance Company, (More).......................... 27 Terrorism - Lloyd's Syndicate 3623 (Beazley Furlonge Limited) .......................................................................... 30 Terrorism - Texas Insurance Company ................................................................................................................ 33 Premium Summary.................................................................................................................................................... 33 Location Schedule................................................................................................................................................ 35 Payment Plans ..................................................................................................................................................... 36 Coinsurance Illustration ........................................................................................................................................... 37 Proposal Disclosures................................................................................................................................................ 38 Proposal Disclosures............................................................................................................................................ 39 Client Signature Requirements ................................................................................................................................ 42 Surplus Lines Notice - California .......................................................................................................................... 43 Client Authorization to Bind Coverage.................................................................................................................. 45 Appendix.................................................................................................................................................................... 48 Compensation Disclosure Schedule..................................................................................................................... 49 Binding Requirements.......................................................................................................................................... 51 Claims Reporting By Policy .................................................................................................................................. 53 Gallagher STEP Flyer .......................................................................................................................................... 56 Attachments City of Santa Ana - 2025 Schedule of Values 2     City Council 15 – 6 8/5/2025 City of Santa Ana Your Gallagher Team Your Gallagher team is a true partner. We have the expertise to understand your business and we’re here to service and stay alongside you, every step of the way. Service Team Role Email Phone Susan Blankenburg Area Executive Vice President Client Service Executive Susan_Blankenburg@ajg.com (415) 536-8417 (p) Natalie Bates Client Service Manager III Client Service Manager Client Service Associate Certificate Specialist Natalie_Bates@ajg.com Kaylee_Langron@ajg.com Ron_Green@ajg.com (949) 349-9856 (p) (925) 310-1032 (p) (415) 536-8432 (p) (415) 536-4051 (p) (303) 889-2505 (p) Kaylee Langron Client Service Manager Ron Green Client Service Associate Senior Ryan Asuncion Claims Advocate Dedicated Claims Advocate Ryan_Asuncion@ajg.com Dedicated Loss ControlJulie Frisbey Senior Loss Control Specialist Julie_Frisbey@ajg.comRepresentative 3     City Council 15 – 7 8/5/2025 City of Santa Ana Program Structure 4     City Council 15 – 8 8/5/2025 City of Santa Ana Named Insured LINE OF COVERAGE NAMED INSURED All Lines of Coverage included in this proposal City of Santa Ana Santa Ana Financing Authority Santa Ana Police Athletic and Activity League The Friends of Santa Ana Parks and Recreation Community Services The Housing Authority of the City of Santa Ana Excess Liability Buffer Note: Any entity not named in this proposal may not be an insured entity. This may include affiliates, subsidiaries, LLCs, partnerships, and joint ventures. 5     City Council 15 – 9 8/5/2025 City of Santa Ana Market Review We approached the following carriers in an effort to provide the most comprehensive and cost effective insurance program. Insurance Company ** (AM Best Rate/FinancialLine Of Coverage Market Response *Premium Strength); Admitted*** Quoted Rate reduction of 9% over expiring. This rate reduction is equivalent to a $105K in premium savings.General Star Indemnity Company (A++ XV); Non- Admitted $1,702,470 They maintained the $2M aggregate and confirmed they are unable to match the $3M aggregate proposed by Princeton. Recommended Quote: A 11% rate reduction in addition to increasing the aggregate from $2M to $3M. The rate reduction is equivalent to over $130K in premium savings. Princeton Excess & Surplus Lines Ins Co (A+ XV); Non- Admitted Excess Liability Buffer - $1M xs $2M SIR $1,676,675 Chubb Group of Insurance Companies (A XV); Admitted Declined – outside of underwriting appetite Gemini Insurance Company (A+ XV) ); Non-Admitted Declined – not able to improve on the pricing or terms of the incumbent Recommended Quote: at a rate increase of 5% over expiring for the expiring $500K xs $1.5M retention.Response Indemnity Company of California (A- X); Admitted Excess Workers' Compensation $327,547 The $750K and $1M limit options were found not to be competitive with rate increases of 53% and 137%, respectively. Endurance American Specialty Ins Co ( A+ XV); ); Non-Admitted DIC - $5M Part of $10M Recommended Quote: Rate reduction of 10%, a premium savings of nearly $32,000 $349,881.32 $176,488.36 $174,940.66 Palms Insurance Company, Limited (A IX) ); Non- Admitted DIC - $2.5M Part of $10M Recommended Quote: Rate reduction of 10%, a premium savings of nearly $16,000 Landmark American Insurance Company (A++ X ); Non-Admitted DIC - $2.5M Part of $10M Recommended Quote: Rate reduction of 9%, a premium savings of over $14,000 Mt Hawley Insurance Company (A+ XIV); Lloyd's Synd 1458 (RenaissanceRe Synd) (A XV); Non-Admitted Excess DIC - $5M xs $10M Recommended Quote: Rate reduction of 10%, a premium savings of nearly $20,000 $217,193.90 6     City Council 15 – 10 8/5/2025 City of Santa Ana Insurance Company ** (AM Best Rate/FinancialLine Of Coverage Market Response *Premium Strength); Admitted*** Palomar Excess and Surplus Insurance Company (A X); Princeton Excess & Surplus Lines Ins Co (A+ XV); Non- Admitted Excess DIC - $10M Excess $15M Recommended Quote: Rate reduction of 10%, a premium savings of nearly $30,000 $320,559.62 Palomar Excess and Surplus Insurance Company (A X); Non-Admitted Princeton Excess & Surplus Lines Ins Co (A+ XV); Non- Admitted New Option: Excess DIC - $5M Excess $25M Quoted additional $5M in limits to bring the total DIC coverage the $30M $92,862.00 Palomar Excess and Surplus Insurance Company (A X); Princeton Excess & Surplus Lines Ins Co (A+ XV ); Non- Admitted New Option: Excess DIC - $10M Excess $25M Quoted additional $10M in limits to bring the total DIC coverage the $35M $170,247.00 Palomar Excess and Surplus Insurance Company (A X); Princeton Excess & Surplus Lines Ins Co (A+ XV ); Non- Admitted New Option: Excess DIC - $15M Excess $25M Quoted additional $15M in limits to bring the total DIC coverage the $40M $252,791.00 $14,919.83 Recommended Quote: for $14,919.83 for the expiring $10M Combined Property/Liability LimitLloyd's Syndicate 3623 (Beazley Furlonge Limited) (A XV); Non-Admitted Also provided options for a $1M or $5M combined limit Texas Insurance Company (A- XII); Non-Admitted; Non- Admitted Quoted - $15,447.00 for the $10M Combined Property/Liability Limit.Terrorism Quoted – Not competitive Indian Harbor Insurance Company (A XV); Non- Admitted To secure a $10M Property Damage Limit would be $20,000. To secure a separate $1M Liability Limit would be $10,000. *If shown as an indication, the actual premium and acceptance of the coverage requested will be determined by the market after a thorough review of the completed application. **Gallagher companies use AM Best rated insurers and the rating listed above was verified on the date the proposal document was created. Best's Credit Ratings™ reproduced herein appear under license from AM Best and do not constitute, either expressly or impliedly, an endorsement of Gallagher’s service or its recommendations. AM Best is not responsible for transcription errors made in presenting Best's Credit Ratings™. Best’s Credit Ratings™ are proprietary and may not be reproduced or distributed without the express written permission of AM Best. A Best’s Financial Strength Rating is an independent opinion of an insurer’s financial strength and ability to meet its ongoing insurance policy and contract obligations. It is not a warranty of a company’s financial strength and ability to meet its obligations to policyholders. Best's Credit Ratings™ are under continuous review and subject to change and/or affirmation. For the latest Best’s Credit Ratings™ and Guide to Best’s Credit Ratings, visit the AM Best website at http://www.ambest.com/ratings. 7     City Council 15 – 11 8/5/2025 City of Santa Ana ***If coverage placed with a non-admitted carrier, it is doing business in the state as a surplus lines or non-admitted carrier, and is neither subject to the same regulations as an admitted carrier nor do they participate in any state insurance guarantee fund. Gallagher companies make no representations and warranties concerning the solvency of any carrier, nor does it make any representation or warranty concerning the rating of the carrier which may change. 8     City Council 15 – 12 8/5/2025 City of Santa Ana Year Over Year Comparison EXPIRING RENEWAL % 2024‐2025 2025-2026 Change EXPOSURES RATES Liability ‐ DE9 Payroll $137,686,727 $137,686,727 $763,954,380 $763,954,379 $142,743,924 $142,743,924 $777,575,467 $777,685,467 4% Worker's Compensation ‐ payroll Earth Movement & Flood (DIC) ‐ TIV Standalone Terrorism ‐ TIV 4% 2% 2% Liability ‐ Budget 1.3129 0.2179 0.1769 0.0133 0.0246 0.0339 0.0019 1.1746 0.2295 0.1593 0.0119 0.0219 0.0325 0.0019 ‐11% 5% ‐10% ‐10% ‐11% ‐4% Worker's Compensation ‐ payroll $25M Earth Movement & Flood (DIC) Excess Earth Movement & Flood (DIC): $5M xs $25M Excess Earth Movement & Flood (DIC): $10M xs $25M Excess Earth Movement & Flood (DIC): $15M xs $25M Standalone Terrorism 0% PREMIUMS Liability: $1M/$3M xs $2M SIR $1,807,650.00 $300,027.00 $1,351,649.51 $103,489.54 $191,192.54 $263,418.54 $14,651.56 $1,676,675.00 $327,547.00 $1,239,063.87 $92,862.00 $170,247.00 $252,791.00 $14,919.83 ‐7% 9%Workers Compensation: $500K xs $1.5M SIR $25M Earth Movement & Flood (DIC) Excess Earth Movement & Flood (DIC): $5M xs $25M Excess Earth Movement & Flood (DIC): $10M xs $25M Excess Earth Movement & Flood (DIC): $15M xs $25M Standalone Terrorism ‐8% ‐10% ‐11% ‐4% 2% TOTAL PREMIUM / $25M DIC: TOTAL PREMIUM / $30M DIC: TOTAL PREMIUM / $35M DIC: TOTAL PREMIUM / $40M DIC: $3,473,978.07 $3,577,467.61 $3,768,660.15 $4,032,078.69 $3,258,205.70 $3,351,067.70 $3,521,314.70 $3,774,105.70 ‐6% ‐6% ‐7% ‐6% 9     City Council 15 – 13 8/5/2025 City of Santa Ana Full Program Details Excess Liability Buffer - $1M xs $2M SIR Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier General Star Indemnity Company A++ XVA.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method Non-Admitted Full annual premium payment is due at inception Agency Bill Premium & Exposures Premium Proposed $1,650,000.00 $49,500.00State Tax: Stamping Fee: TRIA $2,970.00 $31,187.19 Minimum Type Minimum Amount / Description Estimated Cost Minimum Earned Premium 25% $1,702,470.00 Standard Coverages Proposed Coverage Part A: Each Occurrence Limit Coverage Part A: Coverage Part Aggregate Coverage Part B: Each Claim Limit Coverage Part B: Coverage Part Aggregate $1,000,000 $2,000,000 (Does not apply to Auto) $1,000,000 $1,000,000 Overall Aggregate Will Apply to Coverage Parts A and B Combined Deductibles/SIR Proposed Retention - Coverage Part A Retention - Coverage Part B $2,000,000 - Each Occurrence $2,000,000 - Each Claim Defense Limitations Proposed Claim expenses will erode both the retained limit and the limit of insuranceCoverage Part A Claim expenses will erode both the retained limit and the limit of insuranceCoverage Part B Form Type Proposed Form Type - Coverage Part A: Genesis Public Entity Liability Policy Occurrence Form Type - Coverage Part B: Genesis Public Official Liability Policy Occurrence Form Type - Medical Incident Liability Claims Made 7/1/2023Retroactive Date - Medical Incident Liability 10     City Council 15 – 14 8/5/2025 City of Santa Ana Definition Of Claim: Refer to attached policy form Run Off Provisions: Refer to attached policy form Incident/Claim Reporting Provision: Refer to attached policy form Claims Made Disclaimer: Should you elect to change carriers (if a new retroactive date is provided) or non-renew this policy, a supplemental extended reporting endorsement may be available subject to policy terms and conditions. You must request the extended reporting period in writing to the carrier within (60) days of the expiration date. The cost of this extended reporting period is 100%% of the annual premium and is fully earned. The extended reporting period extends only to those claims made during the extended reporting period for wrongful acts that occurred prior to the expiration date and would have been covered by the policy. Claims must be reported to the carrier within (3 Years) days of the end of the policy period. The extended reporting period does not increase the limits of liability and is subject to all policy terms, conditions and exclusions. Endorsements (including but not limited to) The Public Policy – Retained Limit Form – Declarations Page - GPE 10 0002 03 25 Coverage Part A – Public Liability - GPE 00 0001 10 21 Coverage Part B – Public Officials Liability – Occurrence - GPE 00 0003 07 21 Common Policy Conditions - GPE 00 0004 07 21 Schedule of Forms and Endorsements - GPE 07 0001 07 21 Personal Injustices - GPE 00 0006 07 21 Medical Incident Liability Coverage - GPE 04 0003 10 21 Employee Benefits Liability - GPE 04 0011 07 23 Claim Expenses Erode Retained Limit and Limit(s) of Insurance - GPE 24 0012 07 12 Service of Suit Clause - IC 24 0002 01 25 Additional Policy Conditions – Trade Sanctions and Specially Designated Nationals (OFAC) - IL 11 0001 07 22 Signature Page - SGN 90 0001 08 22 TRIA (if accepted): Cap on Losses from Certified Acts of Terrorism - IL 09 0021 01 15 TRIA (if accepted): Disclosure Pursuant to Terrorism Risk Insurance Act - IL 09 85 01 15 Exclusions (including but not limited to) Nuclear Energy Liability Exclusion - GPE 00 0005 07 21 Exclusion – Unmanned Aircraft System - GPE 21 0018 07 21 Total PFAS Exclusion - GPE 21 0044 12 21 Exclusion – Cyber Privacy Event, Cyber Security Event, Data-Related Liability and Interruption or Failure of Services - GPE 21 0055 06 22 Exclusion – Recording and Distribution of Material or Information in Violation of Law - GPE 21 0056 04 23 Exclusion – Human Trafficking - IL 24 0005 01 25 TRIA (if accepted): Exclusion – Nuclear, Biological, Chemical or Radiological Acts of Terrorism - IC 21 0006 01 25 TRIA (if accepted): Exclusion of Punitive Damages Related to a Certified Act of Terrorism - IL 09 0026 01 15 TRIA (if rejected): Exclusion – Nuclear, Biological, Chemical or Radiological Acts of Terrorism - IC 21 0006 01 25 11     City Council 15 – 15 8/5/2025 City of Santa Ana Exclusions (including but not limited to) TRIA (if rejected): Exclusion of Certified Acts of Terrorism - IL 09 0022 01 15 Binding Requirements: Description Subject To: D-1 (Effective January 1, 2020) Signed TRIA Form. Confirmation of Binding Coverage must be signed at Binding Copy of signed E&S due diligence affidavit from retail agent must accompany any request to bind coverage. Other Significant Terms and Conditions/Restrictions: Description Type of Insurance: Coverage Part A: Genesis Public Entity Liability on an Occurrence Basis excess of a Retained Limit on the Genesis Public Entity Policy Form. Coverage Part B: Genesis Public Entity Liability on an Occurrence Basis excess of a Retained Limit on the Genesis Public Officials Liability Form TRIA Premium includes additional taxes of $961.19 12     City Council 15 – 16 8/5/2025 City of Santa Ana Excess Liability Buffer - $1M xs $2M SIR Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier Princeton Excess & Surplus Lines Ins Co A.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method A+ XV Non-Admitted Premium is payable within 60 days of binding Agency Bill Premium & Exposures Premium Proposed $1,625,000.00 $48,750.00State Tax: Stamping Fee: TRIA $2,925.00 $33,533.50 Minimum Type Minimum Amount / Description Estimated Cost Minimum Earned Premium 25% $1,676,675.00 Standard Coverages Auto Liability: Specific Limit General Liability: Specific Limit General Liability: Policy Aggregate Limit *Law Enforcement Liability: - Specific Limit Proposed $1,000,000 $1,000,000 **$3,000,000 $1,000,000 - Policy Aggregate Limit *Sexual Abuse **$3,000,000 - Specific Limit $1,000,000 - Policy Aggregate Limit Professional Liability: - Specific Limit **$3,000,000 $1,000,000 - Policy Aggregate Limit *EPLI: **$3,000,000 - Specific Limit $1,000,000 - Policy Aggregate Limit *Sexual Harassment: - Specific Limit **$3,000,000 $1,000,000 - Policy Aggregate Limit **$3,000,000 Additional Coverages Proposed Annual Aggregate $3M applies to all Lines except Auto Liability Deductibles/SIR Proposed Retention: Auto Liability - Underlying Retention $2,000,000 Retention: General Liability - Underlying Retention $2,000,000 13     City Council 15 – 17 8/5/2025 City of Santa Ana Deductibles/SIR Proposed Retention: *Law Enforcement Liability - Underlying Retention $2,000,000 Retention: *Sexual Abuse - Underlying Retention $2,000,000 Retention: Professional Liability - Underlying Retention $2,000,000 $2,000,000 $2,000,000 Retention: *EPLI - Underlying Retention Retention: *Sexual Harassment - Underlying Retention Defense Limitations Proposed Excess Liability Defense cost Inside the Limit Form Type Proposed Excess Liability: Occurrence; General Liability: Occurrence; *Law Enforcement Liability: Occurrence; *Sexual Abuse: Occurrence; Professional Liability: Occurrence; *EPLI: Occurrence; *Sexual Harassment: Occurrence Form Type Endorsements (including but not limited to) Automobile Liability Coverage Part - RL 1000 AU Retained Limit Policy - Common Policy Declarations - RL 1000 CDEC General Liability Coverage Part - OCC - RL 1000 GLOC Retained Limit Policy - Liability Coverage Parts Declarations - RL 1000 LDEC Misc Professional Liability Coverage Part - OCC - RL 1000 MPOC Retained Limits Policy Conditions - RL 1000 PC Schedule of Forms and Endorsements - RL 1000 S WROC Wrongful Acts Liability Coverage Part - OCC - RL 1000 Ultimate Net Loss Amendment - RL 2028 Service of SUIT - PESLIC - RL 2050 Sexual Abuse Occurrence GL - RL 2097 Law Enforcement Endorsement - RL 2191 Cap on Losses from Certified Acts of Terrorism (if TRIA is accepted) - RL VLTERR01 Violation of Economic or Trade Sanctions - VL ES 21 01 U.S. Treasury Department's Office of Foreign Assets Control ("OFAC") Advisory Notice of Policyholders - IL P 001 Exclusions (including but not limited to) Exclusions (in addition to those contained in agreed policy form) - Liability Claim Administration, Exclusions, Conditions and Definitions - RL 1000 LC Mold/Fungal Pathogens Exclusion - RL 2034 Silica and Silica-Related Dust Exclusion - RL 2090 Watercraft Exclusion - RL 2095 Communicable Disease Exclusion - RL 2177 PFAS Chemicals Exclusion - RL 2193 Exclusion of Certified Acts of Terrorism and Other Acts of Terrorism (if TRIA is rejected) - RL 2203 14     City Council 15 – 18 8/5/2025 City of Santa Ana Binding Requirements: Description Subject To: D-1 (Effective January 1, 2020) Signed TRIA Form Prior to binding, the Insurer requires a completed, signed, and dated UM/UIM acceptance/rejection form. Confirmation of Binding Coverage must be signed at Binding Other Significant Terms and Conditions/Restrictions: Description *Sub-limits/Sub-lines are included and not in addition to the major line of business covered above. **$3M Aggregate is a Policy Aggregate and applies to all Lines of Business except Auto Liability Limits Structure: Combined Single Limit Minimum and deposit annual premium Cancellation: (60) Days for Cancellation and Non-Renewal (10) Days for Non - Payment of Premium Share: 100% TRIA Premium includes additional tax of $1,033.50 15     City Council 15 – 19 8/5/2025 City of Santa Ana Excess Workers' Compensation Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier Response Indemnity Company of California A.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method A- X Admitted In Full Agency Bill Premium & Exposures Premium Proposed $327,547.00 Exposure / TIV Rate $142,743,924 - Total Payroll 0.2295 TRIA Included Minimum Type Minimum Amount / Description Estimated Cost Minimum And Deposit Premium $327,547 $327,547.00 States States Covered: CA States Excluded: OH, ND, WA, WY Extraterritorial Jurisdictions: Standard Coverages Proposed Coverage A - Workers' Compensation Statutory Per Occurrence, Each Accident: Per Person, Each Occupational Disease or Cumulative Trauma $500,000 Optional Coverages Proposed $750,000 xs $1,250,000 $1,000,000 xs $1,000,000 Premium : $475,721 Premium : $735,719 Deductibles/SIR Proposed Retention - Workers Compensation - Limit & Retention per occurrence, each Accident: per person, each Occupational Disease or Cumulative Trauma $1,500,000 Endorsements (including but not limited to) Policy form - FSIR 00 01 02 17 Subject to Audit: At Expiration 16     City Council 15 – 20 8/5/2025 City of Santa Ana Auditable Exposures: Class Expiring Rate per $100 Expiring Exposure Rate per $100StateDescription ExposureCode Workers Compensation & Employers Liability : Class Codes: 7520, 7720, 7721, 8810, 9033, 9410, 9420 CA $0.2179 $137,686,727 $0.229465 $142,743,924 17     City Council 15 – 21 8/5/2025 City of Santa Ana DIC - $5M Part of $10M Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier Endurance American Specialty Ins Co A.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method A+ XV Non-Admitted In Full Agency Bill Premium & Exposures Premium Proposed $339,098.00 $10,172.94 $610.38 Surplus Lines Tax Stamping Office Fee Exposure / TIV Rate $777,575,468 0.0436 TRIA $34,988.33 Minimum Earned Premium 25 % Minimum Type Minimum Amount / Description Estimated Cost $349,881.32 Standard Coverages Proposed Limit of Liability - Earth Movement and Flood $5,000,000 part of $10,000,000 Per Occurrence and Annual Aggregate Additional Coverages Proposed Extra Expense Extra Expense $2,500,000 Ordinance or Law - Coverage A, B & C Combined Included Deductibles/SIR Proposed Deductible - Flood 2% Per Unit of Insurance Per Occurrence - Subject to $100,000 Minimum 5% Per Unit of Insurance Per Occurrence - Subject to $100,000 Minimum Deductible - Flood Deductible - Earth Movement Deductible - Earth Movement Valuations Proposed Replacement Cost Actual Loss Sustained Property Business Income Endorsements (including but not limited to) SN - California - SN 9005 0120 CA Office Of Foreign Assets Control ("Ofac") - PN 0001 0721 Property Declarations - ECP 0001 0616 Forms And Endorsements Schedule - ECP 0101 0508 Disclosure Pursuant To The Terrorism Risk Insurance Act - IL 1214 1220 Cap On Losses From Certified Acts Of Terrorism - IL 1204 0115 18     City Council 15 – 22 8/5/2025 City of Santa Ana Endorsements (including but not limited to) Easic Specified Perils Policy - ECP 0224 1018 Business Income Endorsement Gross Earnings Form Including Extra Expense - ECP 0628 0416 Occurrence Limit Of Liability Endorsement - ECP 1324A 1220 Flood Coverage Limitation - ECP 0508 0516 Flood Percentage Deductible - ECP 1346 0417 Earth Movement And Optional Earth Movement And Sprinkler Leakage Percentage Deductible - ECP 1348 0417 Sub-Limits Of Liability Endorsement - ECP 0102 0216 Ordinance Or Law Coverage Endorsement With Time Element Coverage - ECP 0611 0716 Loss Adjustment Endorsement - ECP 1301 0616 Notice Of Loss - ECP 1302 0214 Service Of Suit Endorsement - ECP 1307 0316 Actual Total Or Constructive Loss Earned Premium Condition - ECP 0684 0123 Signature Page - IL 1008 0114 Mandatory Policyholder Disclosure RE: Terrorism Insurance Coverage - TRIA TRIB 0115 California Fraud Statement - IL N 018 01 22 Privacy Notice for Insurance Applicants and Policyholders - PN 0017 1120 Exclusions (including but not limited to) Equipment Breakdown Exclusion - ECP 0510b 0508 Absolute Pollution Exclusion - ECP 0501 0606 Asbestos Exclusion - ECP 0502 0606 Absolute Mold Exclusion - ECP 0505 0606 Exclusion For Certain Computer Related Losses - ECP 0509 0416 War And Military Action, Terrorism, And Nuclear, Biological Or Chemical Exclusion - ECP 0507 0606 Communicable Disease Exclusion - ECP 0519 0817 Post-Loss Assignment Exclusion - ECP 0676 1021 Binding Requirements: Description Signed Terrorism Disclosure Form prior to binding D-1 (Effective January 1, 2020) Other Significant Terms and Conditions/Restrictions: Description TRIA Premium Includes Additional Taxes: $1,078.33 Peril(s) Insured: Risk of Direct Physical Loss or Damage caused by the peril(s) of Earth Movement and Flood only as per Policy Form, Endorsements and Exclusions attached. Coverage(s): Real Property, Business Personal Property, Business Income including Extra Expense and Rental Value as per Policy Form, Endorsements and Exclusions attached Cancellation: Cancellation term is 60 days. Term is 10 days for reasons of nonpayment. Occurrence Definition Must Include an Hourly Limit not to Exceed 96 Hours for Named Windstorm and up to 168 Hours for Flood and Earthquake / Earth Movement Excluding Flood Zones A & V - 501 N. Newhope St., 2501 N. Flower St., 2615 N. Valencia St., 4812 W. Camile St., 706 N. Newhope St., 751 Memory Ln., 122 N. Newhope St., 3006 Centennial Way, 2401 N. Bristol St., 4404 W. 1st St., 730 E 19     City Council 15 – 23 8/5/2025 City of Santa Ana Other Significant Terms and Conditions/Restrictions: Description Memory Ln., 207 S. Mountain View, 2315 N. Bristol St., 2410 N. Bristol St. or any area designated as a 100 year flood plain are excluded (FS C 505). See Appendix 20     City Council 15 – 24 8/5/2025 City of Santa Ana DIC - $2.5M Part of $10M Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier Palms Insurance Company, Limited A.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method A IX Non-Admitted Payments Terms: 30 Days from Date of Inception Agency Bill Premium & Exposures Premium Proposed $169,549.00 $5,131.47 $307.89 Surplus Lines Tax Stamping Office Fee Carrier Fees - Carrier Policy Fee / Modeling Fee $1,500.00 Exposure / TIV Rate $777,575,468 0.0218 TRIA $87,470.84 Minimum Type Minimum Amount / Description Estimated Cost Minimum Earned Premium 35 % $176,488.36 Standard Coverages Proposed 25.00% being $2,500,000 Per Occurrence and Annual Aggregate as respects Earth Movement and Flood Part of $10,000,000 Excess of Underlying Deductibles Limit of Liability Additional Coverages Proposed Sub-limits As Per Sompo Quote Dated 4/28/2025 Deductibles/SIR Proposed Deductible: Deductibles As Per Sompo Quote Dated 4/28/2025 Valuations Proposed Other As Per Sompo Quote Dated 4/28/2025 Coinsurance Proposed Coinsurance As Per Sompo Quote Dated 4/28/2025 Endorsements (including but not limited to) California Surplus Lines Notice - CA SL Notice Spectrum Declaration Page - Spectrum Dec 08 22 Schedule Of Forms And Endorsements - Spectrum Forms 08 22 Policy Endorsement Page - Change End Page Spectrum Participation Follow Form Endorsement - Spectrum PFF Spectrum Service Of Suit Clause - Spectrum SOS 08 21 21     City Council 15 – 25 8/5/2025 City of Santa Ana Endorsements (including but not limited to) Communicable Disease Endorsement - LMA5393 25Mar2020 Ofac Advisory Notice To Policyholders - IL P 001 01 04 Several Liability Notice - LSW1001INS 08//94 Spectrum Chemical, Biological, Nuclear And Radioactive Explosion, Pollution - Spectrum NCBR 08 21 Spectrum Asbestos Endorsement - Spectrum Asbestos 08 21 Spectrum Claims Reporting And Adjustment - Spectrum Claim 08 22 Property Cyber And Data Endorsement - LMA5400 11Nov2019 Spectrum Occurrence Limit Of Liability - Spectrum OLLE 08 22 U.S. Terrorism Risk Insurance Act Of 2002 As Amended - Not Purchased - LMA5390 09Jan2020 Minimum Earned Premium Endorsement - Spectrum MEP 08 22 Spectrum Assignment - Spectrum Assignment 06 22 Exclusions (including but not limited to) All Buildings with Outstanding Damage are Excluded, Contact Underwriter if Waiver Needed Coverage Excludes all Loss or Damage Directly or Indirectly Caused by any Named Storm in Existence at Time of Written Request to Bind or Inception of any New or Additional Exposure Excluding Flood Zones A & V - or any Area Designated as a 100 Year Flood Plain are Excluded (Per Sompo) Sanction Limitation And Exclusion Clause - LMA3100 15Sept2010 War And Terrorism Exclusion Endorsement - NMA2918 Exclusion Of Certified Acts Of Terrorism - Spectrum TRIA EXCL 08 21 Binding Requirements: Description Subject to - requested information is received within 30 days, automatic NOC must be sent contingent upon receipt of information D-1 (Effective January 1, 2020) Signed TRIA Disclosure Notice(s) (required at binding) The complete Named Insured listing (if any) is per schedule on file with the Program Manager Other Significant Terms and Conditions/Restrictions: Description Total TRIA Premium Includes Additional Tax of $2,695.84 Covered Perils: Risk of Direct Physical Loss or Damage caused by the peril(s) of Earth Movement and Flood only. Final Binder to be reviewed prior to binding Final wording to be reviewed prior to binding Subject to no deterioration in loss record or terms to be reviewed This quote is subject to acceptance on both sides with No Cover Given See Appendix 22     City Council 15 – 26 8/5/2025 City of Santa Ana DIC - $2.5M Part of $10M Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier Landmark American Insurance Company A.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method A++ XV Non-Admitted In Full Agency Bill Premium & Exposures Premium Proposed $169,549.00 $5,086.47 $305.19 Surplus Lines Tax Stamping Office Fee Exposure / TIV Rate $777,575,467 0.0218 TRIA Minimum Type Minimum Amount / Description Estimated Cost Minimum Earned Premium 25 % $174,940.66 Standard Coverages Proposed $2,500,000 P/O: $10,000,000 per occurrence and annual aggregate earth movement and floodProperty Limits Sub-limits: Extra Expense per occurrence $625,000 P/O: $2,500,000 Deductibles/SIR Proposed 2.00% *, subject to a minimum of $100,000 per occurrence (Property Damage & Time Element)Deductible : Flood 5.00% *, subject to a minimum of $100,000 per occurrence (Property Damage & Time Element)Deductible : Earth Movement Valuations Proposed Replacement Cost Actual Loss Applies Business Income Endorsements (including but not limited to) Warranty Coverage Form Exclusions (including but not limited to) Asbestos Exclusion Cyber, Electronic Data and Systems Exclusion Exclusion - Marijuana Exclusion of Pathogenic or Poisonous Biological or Chemical Materials 23     City Council 15 – 27 8/5/2025 City of Santa Ana Binding Requirements: Description D-1 (Effective January 1, 2020) Other Significant Terms and Conditions/Restrictions: Description Coverages: Building, Personal Property, Rental Value, Extra Expense, Ordinance or Law - Coverage A, B & C (Combined) Perils: Earth Movement and Flood • Excluding Terrorism • Excluding Mechanical Breakdown • Excluding Flood Zones A & V (501 N. Newhope St, 2501 N. Flower St., 2615 N. Valencia St., 4812 W. Camille St., 706 N. Newhope St., 751 Memory Ln., 122 N. Newhope St., 3006 Centennial Way, 2401 N. Bristol St, 4404 W. 1st St., 730 E. Memory Ln., 207 S. Mountain View, 2315 N. Bristol St, 2410 N. Bristol St., or any area designated as a 100 year flood plain (FS C 505)) * If the Deductible is expressed as a percentage (unless otherwise stated), the Deductible is calculated separately for and applies separately to each building that sustains loss or damage, the personal property at each building at which there is loss or damage to personal property, Personal property in the open, Business Income and Extra Expense. If there is damage to both a building and personal property in that building, separate deductibles apply to the building and to the personal property. In the event that multiple minimum deductibles apply in any one occurrence, no more than the largest minimum deductible shall apply. Appraisal Clause Amendment Loss Reporting Conditions See Appendix 24     City Council 15 – 28 8/5/2025 City of Santa Ana Excess DIC - $5M xs $10M Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier / A.M. Best Rating / Admitted/Non- Admitted Mt Hawley Insurance Company (A+ XIV, Non-Admitted) Lloyd's Synd 1458 (RenaissanceRe Synd) (A XV, Non-Admitted) Payment Plan In Full Payment Method Agency Bill Premium & Exposures Premium Proposed $210,000.00 $6,315.00Surplus Lines Tax Stamping Office Fee Carrier Fees - Catastrophe Analysis Fee Exposure / TIV $378.90 $500.00 $777,575,467 0.0270Rate Minimum Type Minimum Earned Premium 35 %Minimum Amount / Description Estimated Cost $217,193.90 Standard Coverages Proposed All Coverages Combined $5,000,000 Excess of $10,000,000 per occurrence - Subject to an Annual Aggregate of for the Perils of Earth Movement and Flood, Applied Separately $5,000,000 Deductibles/SIR Proposed 5.00% of the TIV Per Unit (Including Time Element if Applicable) at the Time of Loss or DamageDeductible - Earth Movement Deductible - Earth Movement Deductible - Flood - Subject to a Minimum of $100,000 Per Occurrence 2.00% of the TIV Per Unit (Including Time Element if Applicable) at the Time of Loss or Damage Deductible - Flood - Subject to a Minimum of $100,000 Per Occurrence Valuations Proposed Replacement Cost Actual Loss Sustained Physical Damage Time Element Coinsurance Coinsurance Coinsurance Proposed N/A for Physical Damage N/A for Time Element Endorsements (including but not limited to) Earthquake Coverage Form (2025 Version) Definition of Occurrence Earth Movement Coverage Endorsement 25     City Council 15 – 29 8/5/2025 City of Santa Ana Endorsements (including but not limited to) Flood Coverage Endorsement Actual Cash Value (ACV) Definition Appraisal Cyber and Data Endorsement Legal Action Conditions Endorsement Service of Suit Clause (U.S.A) Several Liability Clause Additional Interest Notification Conditions Fully Earned Premium for Actual Total Loss or Constructive Total Loss Business Income (and Extra Expense) Coverage Endorsement Exclusions (including but not limited to) Asbestos Exclusion Communicable Disease Exclusion Nuclear, Biological, Chemical or Radioactive Exclusion Sanction Limitation and Exclusion Clause Total Pollution Exclusion Multi-Carrier Schedule: Carrier Participating Limit Mt Hawley Insurance Company Lloyd's Synd 1458 (RenaissanceRe Synd) 85% 15% Perils Covered: Type Description Special Form Perils Earth Movement; Flood - Flood excluded for locations located in Federal Zones A prefix and/or V prefix and/or any 100 year Flood Plain area. Binding Requirements: Description Subject to D-1 (Effective January 1, 2020) Please include up-to-date additional interest information such as Additional Named Insureds, Additional Insureds, Mortgagees and Loss Payees with the bind request, if applicable. Conditional binding subject to receipt and review of primary binder within 5 days. Any changes or discrepancies may invalidate this binder Subject to receipt of the primary policy within 45 days of binding. Other Significant Terms and Conditions/Restrictions: Description Coverages: Building; Business Personal Property; Business Income/Extra Expenses 30 Day Notice of Cancellation, Except 10 Days for Non-Payment of Premium Based on 100% Values all Coverages Representation(s): There is no Loss or Damage from Covered Perils in the Last Five Years See Appendix 26     City Council 15 – 30 8/5/2025 City of Santa Ana Excess DIC - $10M Excess $15M Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier / A.M. Best Rating / Admitted/Non- Admitted Palomar Excess and Surplus Insurance Company (A X, Non-Admitted) Princeton Excess & Surplus Lines Ins Co (A+ XV , Non-Admitted) Payment Plan In Full Payment Method Agency Bill Premium & Exposures Premium Proposed $310,080.00 $9,320.40Surplus Lines Tax Stamping Office Fee - Catastrophe Analysis Fee - Fully Earned Exposure / TIV $559.22 $600.00 $777,575,467 0.0399Rate TRIA $159,970.28 Minimum Earned Premium 25 % Minimum Type Minimum Amount / Description Estimated Cost $320,559.62 Standard Coverages Proposed Palomar Excess and Surplus Insurance Company $7,500,000 Princeton Excess & Surplus Lines Insurance Company $2,500,000 Layer 1 - Limits Apply Per Occurrence and in the Aggregate for the Following: Earth- Movement $10,000,000 (100.00%) part of $10,000,000 excess of $15,000,000 Additional Coverages Building Ordinance Coverage A ICC/Demo: Sub-limit Proposed Included. $10,000,000* The following program sub-limits is covered in the primary layer and is allowed to erode primary aggregate: Extra Expense, part of and not in addition to the above business interruption limit(s)$2,500,000 Optional Coverages Proposed $5,000,000 Part of $5,000,000 Excess of $25,000,000 Option 1 : $90,000 (Premium) + $900 (Carrier Fee) + $2,727 (CA Surplus Lines Tax) + $163.62 (CA Stamping Fee) = $93,790.62 $10,000,000 Part of $10,000,000 Excess of $25,000,000 Option 2 : $90,000 (Premium) + $900 (Carrier Fee) + $2,727 (CA Surplus Lines Tax) + $163.62 (CA Stamping Fee) = $93,790.62 $15,000,000 Part of $15,000,000 Excess of $25,000,000 Option 3 : $245,000 (Premium) + $900 (Carrier Fee) + $7,377 (CA Surplus Lines Tax) + $442.62 (CA Stamping Fee) = $253,719.62 27     City Council 15 – 31 8/5/2025 City of Santa Ana Deductibles/SIR Proposed 5 % - per Unit $100,000 Deductible : CA - EM - Including Time Element, Business Income Deductible : - Minimum EM Deductible: Valuations Proposed Replacement Cost Actual Loss Sustained Property Damage Time Element including Extra Expense Endorsements (including but not limited to) Company Excess Follow Form (subject to review and approval of form we are to follow) Debris Removal clause (Company Form) Excess Limit of Liability and Participation Clause (Company Form) Exclusions (including but not limited to) Pollution (Company Form) Asbestos / Contamination (Company Form) Mold (Company Form) Flood EQSL Theft Boiler and Machinery Communicable Disease, Virus or Bacteria Cyber Exclusion Endorsement Underlying Sublimited Coverages Exclusion All Risk Perils (Including Windstorm) Ensuing Loss Existing Damage War Exclusion Nuclear/Radioactive/Biological and Chemical Exclusion All perils except the peril of Earth Movement Multi-Carrier Schedule: Carrier Participating Limit 75.00%Palomar Excess and Surplus Insurance Company Princeton Excess & Surplus Lines Ins Co 25.00% Binding Requirements: Description Subject to D-1 (Effective January 1, 2020) Signed Insurance Applications and Acknowledgement of State Fraud Warnings. Notice Regarding Surplus Lines Filing Confirmation and TRIPRA Rejection Forms 28     City Council 15 – 32 8/5/2025 City of Santa Ana Other Significant Terms and Conditions/Restrictions: Description Total TRIA Premium includes Additional Taxes: $4,930.28 Perils: Earth Movement only Excluding Flood, Excluding Earthquake Sprinkler Leakage Property Covered: Real Property, Business Income, Business Personal Property Conditions: Warrant All Risk Underlyer Statement of Values form ‘(collectively for Demo and ICC, not individually) Catastrophe Analysis Fee Breakdown Palomar Excess and Surplus Insurance Company - Treaty 1 - $ 300.00 Princeton Excess & Surplus Lines Insurance Company - $ 300.00 See Appendix 29     City Council 15 – 33 8/5/2025 City of Santa Ana Terrorism Carrier Information Proposed Policy Term 7/1/2025 - 7/1/2026 Carrier Lloyd's Syndicate 3623 (Beazley Furlonge Limited) A.M. Best Rating Admitted/Non-Admitted Payment Plan Payment Method A XV Non-Admitted Full Pay Agency Bill Premium & Exposures Premium Proposed $14,460.00 Exposure / TIV Total Insured Value - $777,685,467 Minimum Earned Premium 75% Minimum Type Minimum Amount / Description Estimated Cost $14,460.00 Standard Coverages Proposed Limit $10,000,000 - Each Occurrence / Claim / Aggregate Limit Additional Coverages Proposed Demolition and Increased Cost of Construction Extension Sublimit: $25,000,000 EXTENSIONS OF COVERAGE - If the Policy provides business income coverage and/or additional coverage(s) (hereinafter, collectively referred to as Additional Coverages), the Company will only cover such Additional Coverages if they are directly caused by an Act of Terrorism. With respect to the Additional Coverages shown in the attached policy, the Sublimits of Insurance shown below replace and are not in addition to the same or similar Sublimits of Insurance shown in the Policy. If no sublimit is shown below, then the sublimit shown in the Policy applies. Service Interruption $50,000,000 any one occurrence and in the aggregate for direct suppliers $25,000,000 any one occurrence and in the aggregate for indirect suppliersService Interruption $25,000,000 any one occurrence and in the aggregate for direct suppliers only. Indirect coverage excluded.Contingent time element Civil and Military authority This coverage is sub limited $50,000,000. 5 mile distance limitation to apply outside of metropolitan regions. 1 mile distance limitation to apply in metropolitan regions $50,000,000. 5 mile distance limitation to apply outside of metropolitan regions. 1 mile distance limitation to apply in metropolitan regions.Ingress / Egress - This coverage is sub limited Transportation $5,000,000 any one occurrence and in the aggregate (inland only) 30     City Council 15 – 34 8/5/2025 City of Santa Ana Deductibles/SIR Proposed Deductible - PD/BI and Liability Combined $0 Deductible - Each Occurrence / Claim Deductible:$0 $0Deductible - Terrorism - Each Occurrence / Claim Defense Limitations Proposed Liability Defense expenses erode the limit Form Type Proposed Form Type - Terrorism Occurrence Endorsements (including but not limited to) California Surplus Lines Notice 1 (Post Bind) - A01861CA 012024 ed. (Re)Insurers Liability Clause - E17206 122024 ed. Cap on Losses Arising Out of Certified Act of Terrorism - E10177 062017 ed. Policyholder Disclosure Notice of Terrorism Insurance Coverage - E06680 082020 ed. Premium Payment Clause - E17208 122024 ed. Sanction Limitation Clause - E16415 012024 ed. Service of Suit Clause (U.S.A.) - E17209 122024 ed. Participation Clause - E17212 122024 ed. Demolition and Increased Cost of Construction Extension - E17207 122024 ed. Exclusions (including but not limited to) Nuclear, Radioactive War Chemical or Biological Auditable Exposures: Description Expiring Rate Expiring Exposure Rate Exposure Total Insured Values $777,685,467 Binding Requirements: Description Subject to The Return of a Completed and Signed Surplus Lines Verification Form Must be Received in our Office Within Twenty (20) Days of Binding / California Surplus Lines Disclosure Statement (Pre Bind) Other Significant Terms and Conditions/Restrictions: Description Subject to: No material changes; No previous incidents Choice of Law: New York VALUES Deleted and replaced by USD 20,000,000 errors and omissions sublimit Significant Restrictions or Exclusions: As detailed in the attached policy wording We have determined an allocation of the premium for TRIA coverage. The allocation we have made in respect of US exposures to Acts of Terrorism, as defined under TRIA, is 80% of your current premium. 31     City Council 15 – 35 8/5/2025 City of Santa Ana 32     City Council 15 – 36 8/5/2025 City of Santa Ana Premium Summary The estimated program cost for the options are outlined in the following table: Line of Coverage Expiring Proposed Option 1:Option 2:General Star Indemnity Company General Star Indemnity Company Princeton Excess & Surplus Lines Ins Co Excess Liability Buffer – $1M xs $2M SIR Estimated Cost* Estimated Cost* $1,807,650.00 $1,702,470.00 $1,676,675.00 Response Indemnity Company of California Response Indemnity Company of California Excess Workers' Compensation $300,027.00 $327,547.00 $327,547.00 Endurance American Specialty Ins Co Endurance American Specialty Ins Co Estimated Cost* Estimated Cost* Estimated Cost* $381,766.00 $349,881.32 $349,881.32DIC - $5M Part of $10M DIC - $2.5M Part of $10M DIC - $2.5M Part of $10M Palms Insurance Company, Limited Palms Insurance Company, Limited $192,383.00 $176,488.36 $176,488.36 Landmark American Insurance Company Landmark American Insurance Company $190,883.00 Mt Hawley Insurance Company, Underwriters at Lloyd's London $174,940.66 $174,940.66 Mt Hawley Insurance Company, Lloyd's Synd 1458 (RenaissanceRe Synd) Excess DIC - $5M xs $10M Estimated Cost*$236,901.28 $217,193.90 $217,193.90 Palomar Excess and Surplus Insurance Company,Palomar Excess and Surplus Insurance Company, Princeton Excess & Surplus Lines Ins CoPrinceton Excess & Surplus Lines Ins Co Excess DIC - $10M Excess $15M Estimated Cost* Estimated Cost* $349,716.23 $320,559.62 $320,559.62 Lloyd's Syndicate 3623 (Beazley Furlonge Limited)Lloyd's Syndicate 3623 (Beazley Furlonge Limited) $14,651.56 $14,919.83 $14,919.83Terrorism Total Program Cost % Change $3,473,978.07 $3,284,000.70 -5% $3,258,205.70 -6% $ Change ($189,977.37)($215,772.37) 33     City Council 15 – 37 8/5/2025 City of Santa Ana *Estimated Cost includes all taxes, fees, surcharges and TRIA premium (if applicable)Premiums are due and payable as billed and may be financed, subject to acceptance by an approved finance company. Following acceptance, completion (and signature) of a premium finance agreement with the specified down payment is required. Note: Unless prohibited by law, Gallagher may earn compensation for this optional value-added service. Quote from General Star Indemnity Company (Berkshire Hathaway Insurance Group) is valid until 7/1/2025 Quote from Response Indemnity Company of California is valid until 7/1/2025 Quote from Endurance American Specialty Ins Co (Sompo Japan US Group) is valid until 7/1/2025 Quote from Palms Insurance Company, Limited is valid until 6/8/2025 Quote from Landmark American Insurance Company (Allegheny Corporation) is valid until 7/1/2025 Quote from Mt Hawley Insurance Company (RLI Group), etc... is valid until 7/1/2025 Quote from Palomar Excess and Surplus Insurance Company (Palomar Insurance Corporation), etc... is valid until 7/1/2025 Gallagher is responsible for the placement of the following lines of coverage: Quote from Lloyd's Syndicate 3623 (Beazley Furlonge Limited) (Lloyd's Syndicate 3623 (Beazley Furlonge Limited)) is valid until 6/4/2025 Excess Liability Buffer - $1M xs $2M SIR Excess Workers' Compensation DIC - $5M Part of $10MQuote from Princeton Excess & Surplus Lines Ins Co (Munich-American Holding Corporation) is valid until 7/1/2025 DIC - $2.5M Part of $10M DIC - $2.5M Part of $10M Excess DIC - $5M xs $10M Excess DIC - $10M Excess $15M Terrorism Quote from Texas Insurance Company is valid until 7/1/2025 Other Casualty - Underground Storage Tank Liability It is understood that any other type of exposure/coverage is either self-insured or placed by another brokerage firm other than Gallagher. If you need help in placing other lines of coverage or covering other types of exposures, please contact your Gallagher representative. This proposal of insurance features insurance policies which contain cancellation provisions to refund premium other than on a pro-rata basis for such occurrences including but not limited to non-payment of premium (short rate penalty provisions). At your request, we can detail the terms of such cancellation provisions. 34     City Council 15 – 38 8/5/2025 City of Santa Ana Location Schedule LINE OF COVERAGE LOCATION ADDRESS Difference in Conditions Per Schedule on File 35     City Council 15 – 39 8/5/2025 City of Santa Ana Payment Plans Payment MethodCarrier / Payable Carrier Line Of Coverage Payment Schedule General Star Indemnity Company (Berkshire Hathaway Insurance Group) - $1M xs $2M SIR Excess Liability Buffer Full annual premium payment is due at inception Agency Bill Princeton Excess & Surplus Lines Ins Co (Munich-American Holding Corporation) Excess Liability Buffer - $1M xs $2M SIR Premium is payable within 60 days of binding Agency Bill Response Indemnity Company of California Excess Workers' Compensation Agency BillIn Full In FullEndurance American Specialty Ins Co (Sompo Japan US Group) DIC - $5M Part of $10M Agency Bill DIC - $2.5M Part of $10M Payments Terms: 30 Days from Date of Inception Agency BillPalms Insurance Company, Limited Landmark American Insurance Company (Allegheny Corporation) DIC - $2.5M Part of $10M Agency BillIn Full Mt Hawley Insurance Company (RLI Group)Excess DIC - $5M xs $10M Agency BillIn FullLloyd's Synd 1458 (RenaissanceRe Synd) Palomar Excess and Surplus Insurance Company (Palomar Insurance Corporation)Excess DIC - $10M Excess $15M Agency BillIn FullPrinceton Excess & Surplus Lines Ins Co (Munich-American Holding Corporation) Lloyd's Syndicate 3623 (Beazley Furlonge Limited) (Lloyd's Syndicate 3623 (Beazley Furlonge Limited)) Agency BillTerrorism Terrorism Full Pay Agency BillTexas Insurance Company 36     City Council 15 – 40 8/5/2025 City of Santa Ana Coinsurance Illustration Coinsurance Formula: Insurance Carried ÷ Insurance Required x Loss - Deductible = Settlement Example of Coinsurance formula applied to a hypothetical loss situation: Property Value Coinsurance Amount Deductible = = = = = = $1,000,000 80% $500 Insurance Required Insurance Carried Loss Incurred $800,000 (80% of $1,000,000) $400,000 $200,000 Settlement determined by applying the coinsurance formula: $400,000 (Insurance Carried)x $200,000 (Loss) - $500 (Deductible) = $99,500 Settlement$800,000 (Insurance Required) Note: If the property in the above example is insured for the full insurance required ($800,000), the insured will recover $199,500. In the above example, the insured will suffer a $100,000 penalty for not being insured to the proper limit. 37     City Council 15 – 41 8/5/2025 City of Santa Ana Proposal Disclosures 38     City Council 15 – 42 8/5/2025 City of Santa Ana Proposal Disclosures The following disclosures are hereby made a part of this proposal. Please review these disclosures prior to signing the Client Authorization to Bind or e-mail confirmation. Proposal Disclaimer IMPORTANT: The proposal and/or any executive summaries outline certain terms and conditions of the insurance proposed by the insurers, based on the information provided by your company. The insurance policies themselves must be read to fully understand the terms, coverages, exclusions, limitations and/or conditions of the actual policy contract of insurance. Policy forms will be made available upon request. We make no warranties with respect to policy limits or coverage considerations of the carrier. Compensation Disclosure 1. Gallagher Companies are primarily compensated from the usual and customary commissions, fees or, where permitted, a combination of both, for brokerage and servicing of insurance policies, annuity contracts, guarantee contracts and surety bonds (collectively “insurance coverages”) handled for a client’s account, which may vary based on market conditions and the insurance product placed for the client. 2. In placing, renewing, consulting on or servicing your insurance coverages, Gallagher companies may participate in contingent and supplemental commission arrangements with intermediaries and insurance companies that provide for additional compensation if certain underwriting, profitability, volume or retention goals are achieved. Such goals are typically based on the total amount of certain insurance coverages placed by Gallagher with the insurance company, not on an individual policy basis. As a result, Gallagher may be considered to have an incentive to place your insurance coverages with a particular insurance company. If you do not wish to have your commercial insurance placement included in consideration for additional compensation, contact your producer or service team for an Opt-out form. 3. Gallagher Companies may receive investment income on fiduciary funds temporarily held by them, or from obtaining or generating premium finance quotes, unless prohibited by law. 4. Gallagher Companies may also access or have an ownership interest in other facilities, including wholesalers, reinsurance intermediaries, captive managers, underwriting managers and others that act as intermediaries for both Gallagher and other brokers in the insurance marketplace some of which may earn and retain customary brokerage commission and fees for their work. If you have specific questions about any compensation received by Gallagher and its affiliates in relation to your insurance placements, please contact your Gallagher representative for more details. TRIA/TRIPRA Disclaimer If this proposal contains options to purchase TRIA/TRIPRA coverage, the proposed TRIA/TRIPRA program may not cover all terrorism losses. While the amendments to TRIA eliminated the distinction between foreign and domestic acts of terrorism, a number of lines of coverage excluded under the amendments passed in 2005 remain excluded including commercial automobile, burglary and theft insurance; surety insurance, farm owners multiple perils and professional liability (although directors and officers liability is specifically included). If such excluded coverages are required, we recommend that you consider purchasing a separate terrorism policy. Please note that a separate terrorism policy for these excluded coverages may be necessary to satisfy loan covenants or other contractual obligations. TRIPRA includes a $100 billion cap on insurers' aggregate liability. TRIPRA is set to expire on December 31, 2027. There is no certainty of extension, thus the coverage provided by your insurers may or may not extend beyond December 31, 2027. In the event you have loan covenants or other contractual obligations requiring that TRIA/TRIPRA be maintained throughout the duration of your policy period, we recommend that a separate ""Stand Alone"" terrorism policy be purchased to satisfy those obligations. 39     City Council 15 – 43 8/5/2025 City of Santa Ana Property Estimator Disclaimer These property values were obtained using a desktop Property Estimator software operated by non-appraisal professionals. These property values represent general estimates which are not to be considered a certified appraisal. These property values include generalities and assumptions that may produce inaccurate values for specific structures. Terms and Conditions It is important that we clearly outline the nature of our mutual relationship. The following terms and conditions (these “Terms”) govern your relationship with Gallagher unless you have separately entered into a written services agreement with Gallagher relative to the policies and services outlined in this Proposal, in which case that services agreement will govern and control with respect to any conflicts with these Terms. These Terms will become effective upon your execution of the Client Authorization to Bind Coverage (the “CAB”) included in this Proposal and shall survive for the duration of your relationship with Gallagher relative to the policies placed pursuant to the CAB or otherwise at your request. Services Gallagher will represent and assist you in all discussions and transactions with insurance companies relating to the lines of insurance coverage set forth in the CAB and any other lines of insurance coverage with which you request Gallagher’s assistance. Gallagher will consult with you regarding any matters involving these or other coverages for which you have engaged Gallagher. You have the sole discretion for approving any insurance policies placed, as well as all other material decisions involving your risk management, risk transfer and/or loss prevention needs. Although you are responsible for notifying applicable insurance companies directly in connection with any claims, demands, suits, notices of potential claims or any other matters as required by the terms and conditions of your policies, Gallagher will assist you in determining applicable claim reporting requirements. Treatment of Information Gallagher understands the need to protect the confidentiality and security of your confidential and sensitive information and strives to comply with applicable data privacy and security laws. Your confidential and sensitive information will be protected by Gallagher and only used to perform services for you; provided that Gallagher may disclose and transfer your information to our affiliates, agents or vendors that have a need to know such information in connection with the provision of such services (including insurance markets, as necessary, for marketing, quoting, placing and/or servicing insurance coverages). We may also disclose such information as required by applicable data protection laws or the order of any court or tribunal, subject to our providing you with prior notice as permitted by law. We will (i) implement appropriate administrative, physical and technical safeguards to protect personal information; (ii) timely report security incidents involving personal information to affected parties and/or regulatory bodies; (iii) create and maintain required policies and procedures; and (iv) comply with data subjects’ rights, as applicable. To the extent applicable under associated data protection laws, you are a “business” or “controller” and Gallagher is a “service provider” or “data processor.” You will ensure that any information provided to Gallagher has been provided with any required notices and that you have obtained all required consents, if any and where required, or are otherwise authorized to transfer all information to Gallagher and enable Gallagher to process the information for the purposes described in this Proposal and as set forth in Gallaher’s Privacy Policy located at https://www.ajg.com/privacy-policy/. Gallagher may update its Privacy Policy from time to time and any updates will be posted to such site. Dispute Resolution Gallagher does not expect that it will ever have a formal dispute with any of its clients. However, in the event that one should arise, we should each strive to achieve a fair, expedient and efficient resolution and we’d like to clearly outline the resolution process. A. If the parties have a dispute regarding Gallagher’s services or the relationship governed by this Proposal (“Dispute”), each party agrees to resolve that Dispute by mediation. If mediation fails to resolve the Dispute, you and Gallagher agree to binding arbitration. Each party waives all rights to commence litigation in court to resolve a Dispute, and specifically waives all rights to pursue relief by class action or mass action in court or through arbitration. However, the parties do not waive the ability to seek a court order of injunction in aid of the mediation and arbitration required by these Terms. B. The party asserting a Dispute must provide a written notice (“Notice”) of the claim to the other party and to the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules and Mediation Procedures. All Dispute resolutions will take place in Chicago, IL, unless you and Gallagher agree to another location. The parties will equally divide all costs of the mediation and arbitration proceedings and will each pay their own attorneys’ fees. All matters will be before a neutral, impartial and disinterested mediator or arbitrator(s) that have at least 20 years’ experience in commercial and insurance coverage disputes. C. Mediation will occur within sixty (60) days of filing the Notice with the AAA. Mediation results will be reduced to a memorandum of understanding signed by you, Gallagher and the mediator. A Dispute that is not resolved in mediation will commence to binding arbitration. For Disputes in excess of $500,000, either party may elect to have the Dispute heard by a panel of three (3) arbitrators. The award of the arbitrator(s) must be accompanied by a reasoned opinion prepared and signed by the arbitrator(s). Except as may be required by law, neither 40     City Council 15 – 44 8/5/2025 City of Santa Ana you, Gallagher, nor a mediator or arbitrator may disclose the existence, content or results of any Dispute or its dispute resolution proceeding without the prior written consent of both you and Gallagher. Electronic Delivery In lieu of receiving documents in paper format, you agree, to the fullest extent permitted by law, to accept electronic delivery of any documents that Gallagher may be required to deliver to you (including, but not limited to, insurance policies and endorsements, account statements and all other agreements, forms and communications) in connection with services provided by Gallagher. Electronic delivery of a document to you may be made via electronic mail or by other electronic means, including posting documents to a secure website. Miscellaneous Terms Gallagher is engaged to perform services as an independent contractor and not as your employee or agent, and Gallagher will not be operating in a fiduciary capacity. Where applicable, insurance coverage placements and other services may require the payment of federal excise taxes, surplus lines taxes, stamping or other fees to the Internal Revenue Service, various State(s) departments of revenue, state regulators, boards or associations. In such cases, you will be responsible for the payment of the taxes and/or fees, which Gallagher will separately identify on related invoices. The Proposal and these Terms are governed by the laws of the State of Illinois, without regard to its conflict of law rules. If an arbitrator/court of competent jurisdiction determines that any provision of these Terms is void or unenforceable, that provision will be severed, and the arbitrator/court will replace it with a valid and enforceable provision that most closely approximates the original intent, and the remainder of these Terms will remain in effect. Except to the extent in conflict with a services agreement that you may enter into with Gallagher, these Terms and the remainder of the Proposal constitute the entire agreement between you and Gallagher with respect to the subject matter of the Proposal, and supersede all prior negotiations, agreements and understandings as to such matters. 41     City Council 15 – 45 8/5/2025 City of Santa Ana Client Signature Requirements 42     City Council 15 – 46 8/5/2025 IMPORTANT NOTICE: 1. The insurance policy that you are applying to purchase is being issued by an insurer that is not licensed by the State of California. These companies are called “nonadmitted” or “surplus line” insurers. 2. The insurer is not subject to the financial solvency regulation and enforcement that apply to California licensed insurers. 3. The insurer does not participate in any of the insurance guarantee funds created by California law. Therefore, these funds will not pay your claims or protect your assets if the insurer becomes insolvent and is unable to make payments as promised. 4. The insurer should be licensed either as a foreign insurer in another state in the United States or as a non-United States (alien) insurer. You should ask questions of your insurance agent, broker, or “surplus line” broker or contact the California Department of Insurance at the toll-free number 1-800-927-4357 or internet website www.insurance.ca.gov. Ask whether or not the insurer is licensed as a foreign or non-United States (alien) insurer and for additional information about the insurer. You may also visit the NAIC’s internet website at www.naic.org. The NAIC—the National Association of Insurance Commissioners—is the regulatory support organization created and governed by the chief insurance regulators in the United States. 5. Foreign insurers should be licensed by a state in the United States and you may contact that state’s department of insurance to obtain more information about that insurer. You can find a link to each state from this NAIC internet website: https://naic.org/state_web_map.htm.     City Council 15 – 47 8/5/2025 6. For non-United States (alien) insurers, the insurer should be licensed by a country outside of the United States and should be on the NAIC’s International Insurers Department (IID) listing of approved nonadmitted non-United States insurers. Ask your agent, broker, or “surplus line” broker to obtain more information about that insurer. 7. California maintains a “List of Approved Surplus Line Insurers (LASLI).” Ask your agent or broker if the insurer is on that list, or view that list at the internet website of the California Department of Insurance: www.insurance.ca.gov/01-consumers/120-company/07lasli/lasli.cfm. 8. If you, as the applicant, required that the insurance policy you have purchased be effective immediately, either because existing coverage was going to lapse within two business days or because you were required to have coverage within two business days, and you did not receive this disclosure form and a request for your signature until after coverage became effective, you have the right to cancel this policy within five days of receiving this disclosure. If you cancel coverage, the premium will be prorated and any broker’s fee charged for this insurance will be returned to you. Date: Insured: D-1 (Effective January 1, 2020)     City Council 15 – 48 8/5/2025 City of Santa Ana Client Authorization to Bind Coverage After careful consideration of Gallagher's proposal dated 6/1/2025, we accept the following coverage(s). Please check the desired coverage(s) and note any coverage amendments below: Coverage/Carrier Description/Major Differences ☐ Accept ☐ Reject ☐ Option # 1 Excess Liability Buffer - $1M xs $2M SIR General Star Indemnity Company ☐ Option # 2 Princeton Excess & Surplus Lines Ins Co TRIA - Excess Liability Buffer - $1M xs $2M SIR☐ Accept ☐ Reject ☐ Accept ☐ Reject ☐ Option # 1 Excess Workers' Compensation $500K xs $1,500,000 SIR – Premium: $327,547Response Indemnity Company of California $750K xs $1,250,000 SIR - Premium: $475,721☐ Option # 2 Response Indemnity Company of California ☐ Option # 3 Response Indemnity Company of Californi $1M xs $1M SIR - Premium: $735,719 Included*TRIA - Excess Workers' Compensation ☐ Accept ☐ Reject ☐ Accept ☐ Reject ☐ Accept ☐ Reject ☐ Accept ☐ Reject DIC - $5M Part of $10M Endurance American Specialty Ins Co DIC - $2.5M Part of $10M Palms Insurance Company, Limited DIC - $2.5M Part of $10M Landmark American Insurance Company Excess DIC - $5M xs $10M Mt Hawley Insurance Company, Lloyd's Synd 1458 (RenaissanceRe Synd) ☐ Accept ☐ Reject ☐ Accept ☐ Reject TRIA - Excess DIC - $5M xs $10M Excess DIC - $10M Excess $15M Palomar Excess and Surplus Insurance Company, Princeton Excess & Surplus Lines Ins Co ☐ Accept ☐ Reject Excess DIC - $5M Excess $25M An additional $5M in limits for an additional $92,862.00 in premiumPalomar Excess and Surplus Insurance Company, Princeton Excess & Surplus Lines Ins Co 45     City Council 15 – 49 8/5/2025 City of Santa Ana Coverage/Carrier Description/Major Differences ☐ Accept ☐ Reject ☐ Accept ☐ Reject Excess DIC - $10M Excess $25M An additional $10M in limits for an additional $170,247.00 in premiumPalomar Excess and Surplus Insurance Company, Princeton Excess & Surplus Lines Ins Co Excess DIC - $15M Excess $25M An additional $15M in limits for an additional $252,791.00 in premiumPalomar Excess and Surplus Insurance Company, Princeton Excess & Surplus Lines Ins Co ☐ Accept ☐ Reject ☐ Option # 1 Terrorism Lloyd's Syndicate 3623 (Beazley Furlonge Limited) ☐ Option # 2 Texas Insurance Company ☐ Accept ☐ Reject TRIA - Terrorism *For this coverage, TRIA cannot be rejected Additional Recommended Coverages Gallagher recommends that you purchase the following additional coverages for which you have exposure. By checking the box(es) below, you are requesting that Gallagher provide you with a Proposal for this coverage. By not requesting a Proposal for this coverage, you assume the risk of any uncovered loss. The above coverage(s) does not necessarily represent the entirety of available insurance products. If you are interested in pursuing additional coverages other than those listed in the Additional Recommended Coverages, please list below: Coverage Amendments and Notes: Exposures and Values You confirm the payroll, values, schedules, and any other information pertaining to your operations, and submitted to the underwriters, were compiled from information provided by you. If no updates were provided to Gallagher, the values, exposures and operations used were based on the expiring policies. You acknowledge it is your responsibility to notify Gallagher of any material change in your operations or exposures. Additional Terms and Disclosures Gallagher is not an expert in all aspects of your business. Gallagher’s Proposals for insurance are based upon the information concerning your business that was provided to Gallagher by you. Gallagher expects the information you provide is true, correct 46     City Council 15 – 50 8/5/2025 City of Santa Ana and complete in all material respects. Gallagher assumes no responsibility to independently investigate the risks that may be facing your business, but rather have relied upon the information you provide to Gallagher in making our insurance Proposals. Gallagher's liability to you arising from any of Gallagher’s acts or omissions will not exceed $20 million in the aggregate. The parties each will only be liable for actual damages incurred by the other party, and will not be liable for any indirect, special, exemplary, consequential, reliance or punitive damages. No claim or cause of action, regardless of form (tort, contract, statutory, or otherwise), arising out of, relating to or in any way connected with the Proposal, any of Gallagher’s services or your relationship with Gallagher may be brought by either party any later than two (2) years after the accrual of the claim or cause of action. Gallagher has established security controls to protect Client confidential information from unauthorized use or disclosure. For additional information, please review Gallagher’s Privacy Policy located at https://www.ajg.com/privacy-policy/. You have read, understand and agree that the information contained in the Proposal and all documents attached to and incorporated into the Proposal, is correct and has been disclosed to you prior to authorizing Gallagher to bind coverage and/or provide services to you. By signing below, or authorizing Gallagher to bind your insurance coverage through email when allowed, you acknowledge you have reviewed and agree with terms, conditions and disclosures contained in the Proposal. By:_______________________________________________________________________ Print Name (Specify Title) _______________________________________________________________________ Company _______________________________________________________________________ Signature Date:_______________________________________________________________________ 47     City Council 15 – 51 8/5/2025 POLICYHOLDER DISCLOSURE NOTICE OF TERRORISM INSURANCE COVERAGE You are hereby notified that under the Terrorism Risk Insurance Act of 2002, as amended ("TRIA"), that you now have a right to purchase insurance coverage for losses arising out of acts of terrorism, as defined in Section 102(1) of the Act, as amended: The term “act of terrorism” means any act that is certified by the Secretary of the Treasury, in consultation with the Secretary of Homeland Security and the Attorney General of the United States, to be an act of terrorism; to be a violent act or an act that is dangerous to human life, property, or infrastructure; to have resulted in damage within the United States, or outside the United States in the case of an air carrier or vessel or the premises of a United States mission; and to have been committed by an individual or individuals, as part of an effort to coerce the civilian population of the United States or to influence the policy or affect the conduct of the United States Government by coercion. Any coverage you purchase for "acts of terrorism" shall expire at 12:00 midnight December 31, 2027, the date on which the TRIA Program is scheduled to terminate, or the expiry date of the policy whichever occurs first, and shall not cover any losses or events which arise after the earlier of these dates. YOU SHOULD KNOW THAT COVERAGE PROVIDED BY THIS POLICY FOR LOSSES CAUSED BY CERTIFIED ACTS OF TERRORISM IS PARTIALLY REIMBURSED BY THE UNITED STATES UNDER A FORMULA ESTABLISHED BY FEDERAL LAW. HOWEVER, YOUR POLICY MAY CONTAIN OTHER EXCLUSIONS WHICH MIGHT AFFECT YOUR COVERAGE, SUCH AS AN EXCLUSION FOR NUCLEAR EVENTS. UNDER THIS FORMULA, THE UNITED STATES PAYS 80% OF COVERED TERRORISM LOSSES EXCEEDING THE STATUTORILY ESTABLISHED DEDUCTIBLE PAID BY THE INSURER(S) PROVIDING THE COVERAGE. YOU SHOULD ALSO KNOW THAT THE TERRORISM RISK INSURANCE ACT, AS AMENDED, CONTAINS A USD100 BILLION CAP THAT LIMITS U.S. GOVERNMENT REIMBURSEMENT AS WELL AS INSURERS' LIABILITY FOR LOSSES RESULTING FROM CERTIFIED ACTS OF TERRORISM WHEN THE AMOUNT OF SUCH LOSSES IN ANY ONE CALENDAR YEAR EXCEEDS USD100 BILLION. IF THE AGGREGATE INSURED LOSSES FOR ALL INSURERS EXCEED USD100 BILLION, YOUR COVERAGE MAY BE REDUCED. THE PREMIUM CHARGED FOR THIS COVERAGE IS PROVIDED BELOW AND DOES NOT INCLUDE ANY CHARGES FOR THE PORTION OF LOSS COVERED BY THE FEDERAL GOVERNMENT UNDER THE ACT. I hereby elect to purchase coverage for acts of terrorism for a prospective premium of USD $84,774.50 X I hereby elect to have coverage for acts of terrorism excluded from my policy. I understand that I will have no coverage for losses arising from acts of terrorism. Policyholder/Applicant's Signature Syndicate on behalf of Palms Insurance Company, Limited Print Name Date Policy Number LMA9184 09 January 2020     City Council 15 – 52 8/5/2025 POLICYHOLDER DISCLOSURE NOTICE OF TERRORISM INSURANCE COVERAGE Named Insured: Policy Number: City of Santa Ana Offer Date:April 28, 2025 July 01, 2025Effective Date: Insurance Company: Endurance American Specialty Insurance Company You are hereby notified that under the Terrorism Risk Insurance Act, as amended, you have a right to purchase insurance coverage for losses resulting from acts of terrorism. As defined in Section 102(1) of the Act: The term “act of terrorism” means any act or acts that are certified by the Secretary of the Treasury--in consultation with the Secretary of Homeland Security, and the Attorney General of the United States--to be an act of terrorism; to be a violent act or an act that is dangerous to human life, property, or infrastructure; to have resulted in damage within the United States, or outside the United States in the case of certain air carriers or vessels or the premises of a United States mission; and to have been committed by an individual or individuals as part of an effort to coerce the civilian population of the United States or to influence the policy or affect the conduct of the United States Government by coercion. DISCLOSURE OF FEDERAL PARTICIPATION: YOU SHOULD KNOW THAT WHERE COVERAGE IS PROVIDED BY THIS POLICY FOR LOSSES RESULTING FROM CERTIFIED ACTS OF TERRORISM, SUCH LOSSES MAY BE PARTIALLY REIMBURSED BY THE UNITED STATES GOVERNMENT UNDER A FORMULA ESTABLISHED BY FEDERAL LAW. HOWEVER, YOUR POLICY MAY CONTAIN OTHER EXCLUSIONS WHICH MIGHT AFFECT YOUR COVERAGE, SUCH AS EXCLUSION FOR NUCLEAR EVENTS. UNDER THE FORMULA, THE UNITED STATES GOVERNMENT GENERALLY REIMBURSES 80% BEGINNING ON JANUARY 1, 2020, OF COVERED TERRORISM LOSSES EXCEEDING THE STATUTORILY ESTABLISHED DEDUCTIBLE PAID BY THE INSURANCE COMPANY PROVIDING THE COVERAGE. THE PREMIUM CHARGED FOR THIS COVERAGE IS PROVIDED BELOW AND DOES NOT INCLUDE ANY CHARGES FOR THE PORTION OF LOSS THAT MAY BE COVERED BY THE FEDERAL GOVERNMENT UNDER THE ACT. DISCLOSURE OF CAP ON LOSSES: YOU SHOULD ALSO KNOW THAT THE TERRORISM RISK INSURANCE ACT, AS AMENDED, CONTAINS A $100 BILLION CAP THAT LIMITS U.S. GOVERNMENT REIMBURSEMENT AS WELL AS INSURERS’ LIABILITY FOR LOSSES RESULTING FROM CERTIFIED ACTS OF TERRORISM WHEN THE AMOUNT OF SUCH LOSSES IN ANY ONE CALENDAR YEAR EXCEEDS $100 BILLION. IF THE AGGREGATE INSURED LOSSES FOR ALL INSURERS EXCEED $100 BILLION, YOUR COVERAGE MAY BE REDUCED. ACCEPTANCE OR REJECTION OF TERRORISM INSURANCE COVERAGE: Your signature and the return of this notice are required prior to binding related commercial insurance coverage. Premium is based on exposures at policy inception and may change if exposures change during the policy term. I hereby elect to purchase certified acts of terrorism coverage for the prospective premium of: $33,910 X I hereby decline to purchase terrorism coverage for certified acts of terrorism. I understand that I will have no coverage for losses resulting from certified acts of terrorism. Insured:Title:Date: This Notice does not form a part of your insurance contract. If there is any conflict between this Notice and the policy (including its endorsements), the provisions of the policy (including its endorsements) apply. SIL PN 011 (01 20) SN Includes copyrighted material of the National Association of Insurance Commissioners, with its permission. Page 1 of 1     City Council 15 – 53 8/5/2025 City of Santa Ana Appendix 48     City Council 15 – 54 8/5/2025 City of Santa Ana Compensation Disclosure Schedule Client Name: City of Santa Ana Gallagher U.S. Owned Wholesaler, MGA, or Intermediary % and/or Fee % Wholesaler, MGA, or Intermediary Name1 Est. Annual Premium2CoverageCarrier Name(s) Excess Liability Buffer - $1M xs $2M SIR General Star Indemnity Company (Berkshire Hathaway Insurance Group)Apex Insurance Agency, Inc. Apex Insurance Agency, Inc. Aquitaine Underwriters LLC CRC Wholesale Group $1,650,000.00 $1,625,000.00 $327,547.00 $339,098.00 $169,549.00 $169,549.00 Excess Liability Buffer - $1M xs $2M SIR Princeton Excess & Surplus Lines Ins Co (Munich-American Holding Corporation) Excess Workers' Compensation Response Indemnity Company of California DIC - $5M Part of $10M Endurance American Specialty Ins Co (Sompo Japan US Group) DIC - $2.5M Part of $10M Palms Insurance Company, Limited CRC Wholesale Group DIC - $2.5M Part of $10M Landmark American Insurance Company (Allegheny Corporation)CRC Wholesale Group Mt Hawley Insurance Company (RLI Group) Lloyd's Synd 1458 (RenaissanceRe Synd) Excess DIC - $5M xs $10M CRC Wholesale Group CRC Wholesale Group $210,000.00 Palomar Excess and Surplus Insurance Company (Palomar Insurance Corporation)Excess DIC - $10M Excess $15M $310,080.00 $14,460.00 Princeton Excess & Surplus Lines Ins Co (Munich-American Holding Corporation) Lloyd's Syndicate 3623 (Beazley Furlonge Limited) (Lloyd's Syndicate 3623 (Beazley Furlonge Limited)) Arthur J Gallagher - Baton Rouge #338Terrorism 5 % 49     City Council 15 – 55 8/5/2025 City of Santa Ana Gallagher U.S. Owned Wholesaler, MGA, or Intermediary % and/or Fee % Wholesaler, MGA, or Intermediary Name1 Est. Annual Premium2CoverageCarrier Name(s) Arthur J Gallagher - Baton RougeTerrorismTexas Insurance Company $15,000.00 5 % 1 We were able to obtain more advantageous terms and conditions for you through an intermediary/ wholesaler. 2 If the premium is shown as an indication: The premium indicated is an estimate provided by the market. The actual premium and acceptance of the coverage requested will be determined by the market after a thorough review of the completed application. * A verbal quotation was received from this carrier. We are awaiting a quotation in writing. Note: When placing business with insurance companies, Gallagher Companies receive commission based on negotiated contractual terms with those carriers. The commission rate is a percentage of the premium excluding taxes and fees. Major lines of coverage, and their typical range of commissions are listed below. If you wish to receive more details on actual compensation paid to Gallagher Companies, please contact your Gallagher representative. . . . . . Accident & Health: 15-25% Aviation: 14-15% . . . . Casualty: 14-15%. . . . Package / Business Owners Package: 15-16.8% Executive and Professional Liability: 12-16.5% Property: 15-22% Commercial Auto: 12.5-15% Inland Marine: 20-22.5% Ocean Marine: 15-17.5% All Other Commercial: 10-20% Bonds/Surety: 30-35% Builders Risk: 15-18% Workers Compensation: 8-11% Compensation to Gallagher may also be disclosed in a Client Services Agreement or Consulting Services Agreement. 50     City Council 15 – 56 8/5/2025 City of Santa Ana Binding Requirements Coverage (Issuing Carrier)Binding Requirements Subject To: D-1 (Effective January 1, 2020) Signed TRIA Form.Excess Liability Buffer - $1M xs $2M SIR General Star Indemnity Company Confirmation of Binding Coverage must be signed at Binding Copy of signed E&S due diligence affidavit from retail agent must accompany any request to bind coverage. Subject To: D-1 (Effective January 1, 2020) Signed TRIA Form Excess Liability Buffer - $1M xs $2M SIR Princeton Excess & Surplus Lines Ins Co Prior to binding, the Insurer requires a completed, signed, and dated UM/UIM acceptance/rejection form. Confirmation of Binding Coverage must be signed at Binding Excess Workers' Compensation Response Indemnity Company of California N/A DIC - $5M Part of $10M Endurance American Specialty Ins Co Signed Terrorism Disclosure Form prior to binding D-1 (Effective January 1, 2020) Subject to - requested information is received within 30 days, automatic NOC must be sent contingent upon receipt of information D-1 (Effective January 1, 2020)DIC - $2.5M Part of $10M Palms Insurance Company, Limited Signed TRIA Disclosure Notice(s) (required at binding) The complete Named Insured listing (if any) is per schedule on file with the Program Manager DIC - $2.5M Part of $10M Landmark American Insurance Company D-1 (Effective January 1, 2020) Subject to D-1 (Effective January 1, 2020) Excess DIC - $5M xs $10M Mt Hawley Insurance Company Please include up-to-date additional interest information such as Additional Named Insureds, Additional Insureds, Mortgagees and Loss Payees with the bind request, if Lloyd's Synd 1458 (RenaissanceRe applicable. Synd)Conditional binding subject to receipt and review of primary binder within 5 days. Any changes or discrepancies may invalidate this binder Subject to receipt of the primary policy within 45 days of binding. Subject toExcess DIC - $10M Excess $15M Palomar Excess and Surplus Insurance Company Princeton Excess & Surplus Lines Ins Co D-1 (Effective January 1, 2020) Signed Insurance Applications and Acknowledgement of State Fraud Warnings. Notice Regarding Surplus Lines Filing Confirmation and TRIPRA Rejection Forms 51     City Council 15 – 57 8/5/2025 City of Santa Ana Coverage (Issuing Carrier)Binding Requirements Terrorism Lloyd's Syndicate 3623 (Beazley Furlonge Limited) Subject to The Return of a Completed and Signed Surplus Lines Verification Form Must be Received in our Office Within Twenty (20) Days of Binding / California Surplus Lines Disclosure Statement (Pre Bind) Subject to :Terrorism - The return of a completed and signed Surplus Lines Verification Form must be received in our office within twenty (20) days of bindingTexas Insurance Company 52     City Council 15 – 58 8/5/2025 City of Santa Ana Claims Reporting By Policy Immediately report all claims. Each insurer requires notice of certain types of claims depending on the potential exposure or particular injury types. It is important to thoroughly review your policy to ensure you are reporting particular incidents and claims, based upon the insurer's policy requirements. If you are using a third party administrator ("TPA"), your TPA may or may not report claims to an insurer on your behalf. Although we will assist you where requested, it is important that you understand whether your TPA will be completing this notification. Reporting Direct to Carrier [Only When Applicable] Coverage(s): DIC - $5M Part of $10M Report To: Insurer: Endurance American Specialty Ins Co Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Endurance American Specialty Ins Co Email: insuranceclaims@sompo-intl.com Coverage(s): DIC - $2.5M Part of $10M Report To: Insurer: Palms Insurance Company, Limited Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Palms Insurance Company, Limited Phone: Email: Web: Coverage(s): DIC - $2.5M Part of $10M Report To: Insurer: Landmark American Insurance Company Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Landmark American Insurance Company Phone: 404-231-2366 Email: reportclaims@rsui.com Web: https://www.rsui.com/Pages/Claims.aspx Coverage(s): Excess DIC - $5M xs $10M Report To: Insurer: Mt Hawley Insurance Company Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Mt Hawley Insurance Company Phone: 800-444-0406 Email: New.Claim@rlicorp.com Web: https://www.rlicorp.com/how-report-claim Coverage(s): Excess DIC - $5M xs $10M Report To: Insurer: Lloyd's Synd 1458 Policy period : 7/1/2025 to 7/1/2026 Insurer/TPA Name: Lloyd's Synd 1458 Phone: Email: Web: 53     City Council 15 – 59 8/5/2025 City of Santa Ana Coverage(s): Excess Liability Buffer - $1M xs $2M SIR Insurer: General Star Indemnity Report To: Insurer/TPA Name: General Star Indemnity Phone: 203-628-5700 / 312-526-7574 Email: GStarClaims@generalstar.com Policy period: 7/01/2025 - 7/01/2026 Web: https://www.generalstar.com/claims/report-a- claim.html Coverage(s): Excess Liability Buffer - $1M xs $2M SIR Report To: Insurer: The Princeton Excess and Surplus Lines Insurance Company Insurer/TPA Name: The Princeton Excess and Surplus Lines Insurance Company Policy period: 7/01/2025 - 7/01/2026 Phone: 1-866-311-9636 Email: clmsins@munichreamerica.com Web: Coverage(s): Excess DIC - $10M Excess $15M Report To: Insurer: Palomar Excess and Surplus Insurance Company Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Palomar Excess and Surplus Insurance Company Phone: Email: Web: Coverage(s): Excess DIC - $10M Excess $15M Report To: Insurer: Princeton Excess & Surplus Lines Ins Co Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Princeton Excess & Surplus Lines Ins Co Phone: 1-888-729-2242/ 1-866-220-3505 Email: Web: http://www.peslic.com/en.html Coverage(s): Excess Workers Compensation Report To: Insurer: RESPONSE INDEMNITY COMPANY OF CALIFORNIA Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: RESPONSE INDEMNITY COMPANY OF CALIFORNIA Phone: Email: Web: Coverage(s): Terrorism Report To: Insurer: Texas Insurance Company Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Texas Insurance Company Phone: 1-855-497-0578 Email: SEClaims@ajg.com Web: 54     City Council 15 – 60 8/5/2025 City of Santa Ana Coverage(s): Terrorism Report To: Insurer: Underwriters Lloyds at London Policy period: 7/1/2025 to 7/1/2026 Insurer/TPA Name: Underwriters Lloyds at London Phone: 1-855-497-0578 Email: SEClaims@ajg.com Web: Reporting to Gallagher or Assistance in Reporting Coverage(s):Report To: Gallagher Claim Center Phone: 855-497-0578 Fax: 225-663-3224 Email: ggb.nrcclaimscenter@ajg.com 55     City Council 15 – 61 8/5/2025     City Council 15 – 62 8/5/2025     City Council 15 – 63 8/5/2025 18201 Von Karman, Suite 200, Irvine, CA 92612 Phone: 760-217-4952 Questions: ICRMA-Payments@eidebailly.com INVOICE Description Amount Liability Program 2025/2026 8,202,559.00 Workers' Compensation Program 2025/2026 428,629.00 Property & Equipment Breakdown Program 2025/2026 538,928.00 Auto Physical Damage (APD) Program 2025/2026 188,102.00 Crime Program 2025/2026 18,518.00 Cyber Program 2025/2026 119,518.00 2025/2026 Risk Management Fund Contribution - OPTIONAL 5,000.00 TOTAL AMOUNT DUE $ 9,501,254.00 Payment Instructions Wire (ACH) payments: Bank Name: California Bank & Trust Bank Address: 520 Capitol Mall, Suite 380, Sacramento, CA 95814 Routing Number: 121002042 Account Number: 1030068561 For credit to: Independent Cities Risk Management Authority Checks:* ICRMA Finance Department mailing address has changed * Please mail payments to: ICRMA c/o Eide Bailly LLP Attn: Jessica Andersen 25231 Paseo De Alicia, Ste. 100 Laguna Hills, CA 92653 Bill To: CITY OF SANTA ANA 20 Civic Center Plaza 4th Floor (Risk Management) Santa Ana,CA 92701 Customer #: CUS_1047 Invoice #: 4407 Invoice Date: 07/01/2025 Due Date: 07/31/2025 Total Due: $ 9,501,254.00 In accordance with Article V Section D.1-3 of the ICRMA Bylaws, unless other arrangements for payment have been approved by the Governing Board, Members with delinquent amounts due shall be assessed a penalty which shall be one percent of the unpaid amount due and payable to the Authority 30 days after the initial invoice due date. A penalty of another one percent shall accrue after an additional 45 days. Interest shall accrue on all delinquent amounts due and payable to the Authority at the applicable rate of 10% per annum from the due date of the billing until the date finally posted by the designated financial institution. A member may appeal any surcharge assessed in accordance with Article XII of the ICRMA Bylaws. INDEPENDENT CITIES RISK MANAGEMENT AUTHORITY A Joint Powers Authority     City Council 15 – 64 8/5/2025 Information Technology www.santa-ana.org/IT Item # 16 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Enterprise Resource Planning System Software and Implementation Services AGENDA TITLE Agreements with Graviton Consulting Services, Inc. and Oracle Corp. for Enterprise Resource Planning (ERP) System Software and Implementation Services (Specification No. 23-132) (Non-General Fund) RECOMMENDED ACTION 1.Approve agreement with Graviton Consulting Services, Inc. for the purchase of Oracle Cloud ERP subscription licensing, for an initial three-year term beginning September 1, 2025, with seven optional one-year renewals, in an aggregate amount not to exceed $5,026,843; and authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided the total cost does not exceed the approved aggregate amount (Agreement No. A-2025- XXX). 2.Approve an agreement with Graviton Consulting Services, Inc. for Oracle ERP implementation services, in an amount not to exceed $4,798,915, for a 35-month term beginning August 1, 2025, and expiring June 30, 2028 (Agreement No. A- 2025-XXX). 3.Approve agreement with Oracle America, Inc. for Public Sector Oracle Cloud Services, to govern the terms and conditions of the Oracle Cloud ERP services (Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION On July 6, 1998, the City Council approved the purchase of the High Line Corporation’s “Personality” payroll and human resources software to be used to comply with Y2K requirements. Since 1999, the City has utilized this system (which was upgraded in 2011 to a newer version called “ePersonality”) to process payroll and manage personnel     City Council 16 – 1 8/5/2025 Enterprise Resource Planning System Software and Implementation Services July 15, 2025 Page 2 5 1 8 6 information. The system features also included time and attendance tracking, benefits administration, salary and position management, training and development, and labor relations administration. On March 3, 2008, the City Council approved the purchase of the Lawson financial system to replace a legacy mainframe system that was more than 20 years old at the time. This new system has been used since 2009 by all departments to process, track, and report on the City’s financial information and transactions. Key functions of this system include general ledger, grant management, projects and activities, accounts payable, cash management, billing, accounts receivable, asset management, requisitions, purchase orders, inventory, business intelligence, and reporting. Together, the High Line and Lawson systems have been meeting the City’s ERP needs for 25 years and 16 years, respectively. During that time, High Line Corporation was acquired by NeoGov and Lawson was acquired by Infor. The new owners of these two software systems have continued to support and enhance the systems over the years; and as updates were made available, City staff applied these updates to keep the applications running on supported versions. Although the vendors continue to provide system support and ongoing minor updates, both vendors have declared their systems to be end-of-life and they do not plan to release any new major version upgrades. Instead, they have encouraged customers to migrate to their new cloud-based, subscription versions. On December 6, 2022, the City Council approved an agreement with SDI Presence, LLP (SDI) to assist the City in the evaluation, selection, and negotiation of a new ERP solution. Because of the importance of this solution to meet the City’s current and future operational requirements, it was prudent to choose a firm with extensive experience in helping public sector organizations select the appropriate ERP system. With the assistance of SDI, the City conducted an extremely thorough selection process that lasted more than two years. This process included a comprehensive needs assessment conducted by SDI, development and issuance of Requests for Qualifications (RFQ) for software vendors and implementation partners, consultation with staff at other agencies using prospective systems, development of a Request for Proposal (RFP), vendor demonstrations, proof-of-capability presentations, additional requests for clarifications, and, finally, contract negotiations. On December 13, 2023, the City issued RFP No. 23-132 for Enterprise Resource Planning (ERP) system, including Implementation Services on the City’s online bid management system to vendors who had been qualified based on the issued RFQs. A summary of vendor participation and results is as follows:     City Council 16 – 2 8/5/2025 Enterprise Resource Planning System Software and Implementation Services July 15, 2025 Page 3 5 1 8 6 7 Vendors notified 0 Santa Ana vendors notified 7 Vendors downloaded the RFP packet 5 Proposals received Proposals were opened on February 14, 2024 and evaluated. The five proposals submitted by the RFP deadline were all determined to be responsive to the specifications and met the City’s requirements. A selection team consisting of staff from the IT Department (IT), the Finance and Management Services Agency (FM), and the Human Resources Department (HR) evaluated the proposals, participated in half-day demonstrations, and subsequently short-listed the top two candidates to continue in the process. The top two candidates then participated in scripted, week-long, proof-of- capability demonstrations and responded to a Request for Clarifications, which included requests for their best pricing as well as other desired contracting terms and conditions. After careful consideration, the Graviton Consulting Services Inc. proposal to implement the Oracle Fusion Cloud ERP application was the top ranked proposal by the selection team. All five proposing firms’ rankings according to the criteria listed in the RFP are as follows: Implementing Vendor Name/Product Location Rank Graviton Consulting Services Inc./Oracle Fusion Cloud Sacramento, CA 1 Cognizant Solutions (Collaborative Solutions)/Workday Teaneck, NJ 2 Avaap USA LLC/Workday Columbus, OH 3 Tyler Technologies/Tyler EERP Yarmouth, ME 4 RPI Consultants/Infor Cloud Suite Baltimore, MD 5 The selected Oracle Fusion Cloud application is a true best of breed, cloud-based, Software as a Service (SaaS) product that will help the City to support business transformation, reduce risk from legacy systems, reduce manual processes, provide robust reporting capabilities, and meet the changing future demands of the City. Having a common foundation across applications provides the standardization that will allow the City to grow over time and see savings quicker by reducing redundant systems and streamlining processes. Oracle’s Cloud solution provides shared technology, a common modern user interface, a secure unified data model, and universal easy-to-use reporting and analysis. The City expects to replace multiple stand-alone systems with this single solution. The City will be purchasing the Oracle Fusion Cloud subscriptions through Graviton as a reseller in order to align license purchases with the system implementation plan and to accommodate the City’s requested terms and conditions (see Exhibits 2, 3, and 4).     City Council 16 – 3 8/5/2025 Enterprise Resource Planning System Software and Implementation Services July 15, 2025 Page 4 5 1 8 6 The City is committing to a minimum three-year agreement with no annual subscription increases. After the third year, the agreement includes seven, optional, one-year renewal periods, that include a subscription uplift that is capped at three-percent (3%). This locks in 10 years of pricing with the ability to cancel in any year after year three. Since subscription pricing is based on both modules utilized and the number of City staff in a given year, the not-to-exceed amount of $5,026,843 has been calculated to allow for fluctuations. During the selection process, the Teller Cashiering system was also selected; however, during planning, the team determined implementing that system was not feasible at this time. The team will re-evaluate replacing the existing cashiering system after the implementation of the ERP begins and may bring the item back to the City Council at a later time for approval of the additional cost. The Oracle Fusion Cloud system will be implemented in two overlapping phases. Phase 1 will be the Human Capital Management (HCM), Learning Management, and Payroll modules. This phase will last 16 months, with a targeted go-live of January 1, 2027. Phase 2 will be the ERP Financial Management modules. This phase will last 18 months, with a targeted go-live of July 1, 2027. The one-time implementation services cost is a not-to-exceed amount of $4,798,915 (see Exhibit 1). The selected platform allows for modular expansion, enabling the City to add new features or functional areas such as procurement enhancements, budgeting tools, or workforce planning as future needs arise. This flexibility ensures the system can evolve alongside the City’s operational and strategic goals, supporting long-term efficiency and performance. Modules are licensed by either the number of total city employees or by the number of specific named users, which may be adjusted on an annual basis. To support ongoing adaptability and periodic staffing updates, it is recommended to authorize the City Manager, or their designee, to execute future ordering documents as necessary, provided that the total costs do not exceed the approved aggregate amount. This authorization allows the City to respond promptly to emerging needs to procure additional modules or services without delay, while maintaining strict fiscal control. Such flexibility is critical to maximizing the investment in the Oracle ERP system and ensuring it continues to meet the City’s evolving requirements. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT Funding for this project has been planned for and has been accumulated in the fund balance of the Information Technology fund. Funding of $3,000,000 is currently available in the Information Technology Department under the IT Projects accounting unit (10920149) for FY 2025–26 and the fund is projected to have funds to cover the     City Council 16 – 4 8/5/2025 Enterprise Resource Planning System Software and Implementation Services July 15, 2025 Page 5 5 1 8 6 implementation and subscription costs for the first three years. Funding for subsequent fiscal years will be included in proposed budgets for City Council consideration. The table below provides an estimated account distribution by fiscal year; however, actual distribution amounts and fiscal years may vary depending on the timing of implementation. Fiscal Year Accounting Unit - Account No. Fund Description Accounting Unit – Account No. Description Amount 2025-26 10920149- 66511 Information Technology IT Projects – Computer Software Subscriptions $461,503 2026-27 10920149- 66511 Information Technology IT Projects – Computer Software Subscriptions $461,503 2027-28 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $461,503 2028-29 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $475,348 2029-30 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $489,608 2030-31 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $504,297 2031-32 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $519,425 2032-33 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $535,008 2033-34 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $551,058 2034-35 10920141- 66511 Information Technology Enterprise Systems – Computer Software Subscriptions $567,590 Total $5,026,843     City Council 16 – 5 8/5/2025 Enterprise Resource Planning System Software and Implementation Services July 15, 2025 Page 6 5 1 8 6 Fiscal Year Accounting Unit - Account No. Fund Description Accounting Unit – Account No. Description Amount 2025-26 10920149- 62300 Information Technology IT Projects – Contract Professional Services $1,756,235 2026-27 10920149- 62300 Information Technology IT Projects – Contract Professional Services $ 2,281,067 2027-28 10920149- 62300 Information Technology IT Projects – Contract Professional Services $ 761,613 Total $ 4,798,915 EXHIBIT(S) 1. Graviton Consulting Agreement for Implementation Services 2. Graviton Cloud Services Ordering Document - SaaS 3. Graviton Cloud Services Ordering Document – PaaS-IaaS 4. Public Sector Agreement for Oracle Cloud Services Submitted By: Jack Ciulla, Chief Technology Innovations Officer Approved By: Alvaro Nuñez, City Manager     City Council 16 – 6 8/5/2025 Page 1 of 10 AGREEMENT WITH GRAVITON CONSULTING SERVICES, INC. TO PROVIDE ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM AND ORACLE SYSTEM INTEGRATION SERVICES THIS AGREEMENT is made and entered into on this 5th day of August, 2025 by and between Graviton Consulting Services, Inc., a Nevada corporation (“Consultant”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”). RECITALS A.The City issued Request for Proposal (“RFP”) No. 23-132, by which it sought consultants to provide Enterprise Resource Planning (ERP) system and Oracle System Integration Services. B.Consultant submitted a responsive proposal that was among those selected by the City. Consultant represents that it is able and willing to provide the services described in the scope of work that was included in RFP No. 23-132, which is incorporated herein by reference. C.Consultant represents that it is able and willing to provide such services to the City. D.In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Scope of Services - Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in Compensation - Exhibit B. The total amount to be expended during the term of this Agreement shall not exceed $4,798,915.00, which is comprised of the following: (1) a base amount of $4,362,650.00; and (2) a 10% contingency in the amount of $436,265.00 for additional and as-needed services to be exercised at City’s sole discretion. City agrees to compensate Consultant for any services provided from August 1, 2025 to the effective date of this Agreement.     City Council 16 – 7 8/5/2025 Page 2 of 10 b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Consultant agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Consultant agrees to execute the City’s standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Consultant’s account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above and terminate on June 30, 2028, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement (“Documents & Data”). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk. 6. INSURANCE Consultant shall procure and maintain for the duration of the contract insurance against     City Council 16 – 8 8/5/2025 Page 3 of 10 claims for security breaches, system failures, injuries to persons, damages to software, and damages to property (including computer equipment), theft, or other misuse of Customer’s data, infringement of intellectual property, invasion of privacy and breach of data, which may arise from or in connection with the performance of the work hereunder by Consultant, its agents, representatives, or employees. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence and $4,000,000 general aggregate. 2. Technology Professional Liability Errors and Omissions Insurance (E&O): appropriate to the Consultant’s profession and work hereunder, with limits not less than $2,000,000 per occurrence and $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by the Consultant in this agreement and shall include, but not be limited to, claims involving business interruption, damage to or destruction of electronic information, and alteration of electronic information. The policy shall provide coverage for Consultant’s failure to provide professional services and/or products under this Agreement. The Policy shall include, or be endorsed to include, damage to, alteration of, loss of, or destruction of electronic data and/or information “property” of Customer in the care, custody, or control of Consultant. 3. Automobile Liability (AL): Insurance Services Office Form CA 00 01 covering code 1 (any auto, with limits no less than $1,000,000 combined single limits. 4. Workers’ Compensation (W/C): as required by the State of California, with statutory limits, and Employer’s Liability insurance with limits of no less than $1,000,000 per accident, policy, employee, for bodily injury or disease. If Consultant maintains broader coverage and/or higher limits than the minimums shown above for any line of coverage, Customer requires and shall be entitled to the broader coverage and/or the higher limits maintained by Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to Customer. Other Insurance Provisions The above required insurance policies are to contain or be endorsed to contain the following provisions: 1. City of Santa Ana, its City Council, its officers, officials, employees, agents, and volunteers are to be covered as additional insureds, under Consultant’s CGL and E&O policies, with respect to any liability arising out of work or operations performed by or on behalf of the Consultant including materials, parts, equipment, and personnel furnished in connection with such work or operations.     City Council 16 – 9 8/5/2025 Page 4 of 10 2. Consultant’s Insurance companies agree to waive all rights of subrogation against City of Santa Ana, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which arise from work performed by Consultant under this Agreement. 3. For any claims related to this contract, Consultant’s insurance coverage shall be primary and any insurance maintained by City of Santa Ana, its City Council, its officers, officials, employees, agents, or volunteers shall not contribute with it. 4. A severability of interest provision must apply for all the additional insureds, ensuring that Consultant’s insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability. 5. Insurance policies required herein shall provide that coverage shall not be canceled, suspended, voided, reduced in coverage or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written notice shall be provided to City for policy cancellation or non -renewal due to non- payment of premium. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Information Technology Department, 20 Civic Center Plaza, M-42, Santa Ana, CA 92701. The name and location of project must be included in the Description of Operations section of each certificate. Self-Insured Retentions Self-insured retentions must be declared to and approved by Customer. Customer may require Consultant to provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A-:VII, unless otherwise acceptable to Customer. Claims Made Policies If any of the required policies provide coverage on a claims-made basis: 1. The retroactive date must be shown and must be before the date of the contract. 2. Insurance must be maintained and evidence of insurance must be provided for at least three (3) years after completion of work. 3. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective date, Consultant must purchase “extended reporting” coverage for a minimum of three (3) years after completion of work. Verification of Coverage Consultant shall furnish Customer with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause). Failure to obtain the required documents prior to the work beginning shall not     City Council 16 – 10 8/5/2025 Page 5 of 10 waive Consultant’s obligation to provide them. Customer reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Subcontractors Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein. Special Risks or Circumstances Customer reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. Failure to Maintain Insurance Coverage If Consultant, for any reason, fails to maintain insurance coverage, which is required pursuant to this Agreement, for the entire term of this contract, the same shall be deemed a material breach of Agreement. Customer, at its sole option, may terminate this Agreement at any time and obtain damages from Consultant resulting from said breach. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Consultant’s services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product     City Council 16 – 11 8/5/2025 Page 6 of 10 or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. “Confidential Information” shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City’s Municipal Code, whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Consultant or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any     City Council 16 – 12 8/5/2025 Page 7 of 10 amendment to those awards, to any former full-time employee for one-year from date of employee separation except for any CalPERS retiree as authorized by City Council resolution d. The Consultant must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Consultant warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Consultant hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Consultant covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported (in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in subsections (b) and (c) above. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant,     City Council 16 – 13 8/5/2025 Page 8 of 10 Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City’s ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15.TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a.As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b.Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16.WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17.JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18.PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement.     City Council 16 – 14 8/5/2025 Page 9 of 10 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Chief Technology Innovations Officer, IT Department City of Santa Ana 20 Civic Center Plaza Santa Ana, California 92701 To Consultant: Greg Catanzano Chief Executive Officer Graviton Consulting Services 8801 Folsom Blvd, Suite 120 Sacramento, CA, 95826 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney’s fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.     City Council 16 – 15 8/5/2025 Page 10 of 10 b.All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA Jennifer L. Hall City Clerk Alvaro Nunez City Manager APPROVED AS TO FORM RECOMENDED FOR APPROVAL SONIA R. CARVALHO City Attorney By Jonathan T. Martinez Assistant City Attorney Jack Ciulla Chief Technology Innovations Officer Information Technology Department GRAVITON CONSULTING SERVICES, INC. Greg Catanzano Chief Executive Officer Graviton Consulting Services, Inc.     City Council 16 – 16 8/5/2025 EXHIBIT A SCOPE OF SERVICES     City Council 16 – 17 8/5/2025 Exhibit A Scope of Work Oracle Cloud Implementation For City of Santa Ana, CA     City Council 16 – 18 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 2 1 Document Control Date Author Version Comments 05/05/2025 Greg Catanzano 0.1 Initial Draft 05/14/2025 Greg Catanzano 0.2 Updates to Graviton Staffing Plan 05/22/2025 Greg Catanzano 0.3 Incorporation of City Feedback 06/03/2025 Greg Catanzano 0.4 Accounting for Changes to Teller Schedule 06/08/2025 Greg Catanzano 0.5 Removing Teller References From SOW 06/09/2025 Greg Catanzano 1.0 Final Version 6/9/2025 Jack Ciulla 1.1 Added Contingency Amount     City Council 16 – 19 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 3 2 Contents 1 DOCUMENT CONTROL ..............................................................................................................2 2 CONTENTS ...............................................................................................................................3 3 ORACLE CLOUD IMPLEMENTATION SCOPE ................................................................................6 3.1 ORACLE CLOUD APPLICATIONS ........................................................................................................... 6 3.2 DATA CONVERSION SCOPE ................................................................................................................ 9 3.3 INTERFACE SCOPE .......................................................................................................................... 11 3.3.1 Oracle Integration Cloud (OIC) ........................................................................................... 12 3.4 REPORTING SCOPE ......................................................................................................................... 13 3.5 BUSINESS PROCESS MAPS AND USE CASES ......................................................................................... 13 3.5.1 Business Process Maps ....................................................................................................... 15 3.5.2 Use Cases ............................................................................................................................ 18 4 ORACLE CLOUD IMPLEMENTATION APPROACH ....................................................................... 20 4.1 PROJECT MANAGEMENT TRACK ....................................................................................................... 24 4.1.1 Project Management Tools ................................................................................................ 24 4.1.2 Project Management Track Deliverables ........................................................................... 26 4.2 BUSINESS PROCESS TRACK ............................................................................................................... 31 4.2.1 Conference Room Pilots ..................................................................................................... 31 4.2.2 Testing ................................................................................................................................ 33 4.2.3 Business Process Track Deliverables ................................................................................... 36 4.3 CEMLI TRACK ............................................................................................................................... 43 4.3.1 CEMLI Categories ............................................................................................................... 43 4.3.2 CEMLI Cycles ....................................................................................................................... 51 4.3.3 CEMLI Track Deliverables ................................................................................................... 52 4.4 CHANGE MANAGEMENT TRACK ........................................................................................................ 57 4.4.1 Change Management Tools ............................................................................................... 57 4.4.2 Stakeholder Communication Production ............................................................................ 59 4.4.3 Change Management Track Deliverables .......................................................................... 60 4.5 TRAINING TRACK ............................................................................................................................ 64     City Council 16 – 20 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 4 4.5.1 End User Training Tools ...................................................................................................... 64 4.5.2 Training Content Production .............................................................................................. 66 4.5.3 Training Track Deliverables ................................................................................................ 68 5 ORACLE CLOUD IMPLEMENTATION TIMELINE.......................................................................... 72 5.1 PHASE 1 HCM IMPLEMENTATION TIMELINE ....................................................................................... 73 5.1.1 Phase 1 HCM Critical Path .................................................................................................. 73 5.1.2 Phase 1 HCM Schedule ....................................................................................................... 73 5.2 PHASE 2 ERP IMPLEMENTATION TIMELINE ......................................................................................... 75 5.2.1 Phase 2 ERP Critical Path .................................................................................................... 75 5.2.2 Phase 2 ERP Schedule ......................................................................................................... 75 6 ORACLE CLOUD IMPLEMENTATION STAFFING ......................................................................... 77 6.1 PROJECT ROLES ............................................................................................................................. 77 6.1.1 Graviton Project Roles ........................................................................................................ 77 6.1.2 City Project Roles ................................................................................................................ 79 6.2 PHASE 1 HCM PROJECT TEAM ......................................................................................................... 82 6.2.1 Phase 1 HCM Graviton Project Team Organization Chart ................................................. 82 6.2.2 Phase 1 HCM Graviton Staffing Plan .................................................................................. 83 6.2.3 Phase 1 HCM City Staffing Plan .......................................................................................... 84 6.3 PHASE 2 ERP PROJECT TEAM ........................................................................................................... 85 6.3.1 Phase 2 ERP Graviton Project Team Organization Chart ................................................... 85 6.3.2 Phase 2 ERP Graviton Staffing Plan .................................................................................... 86 6.3.3 Phase 2 ERP City Staffing Plans .......................................................................................... 87 7 ORACLE CLOUD IMPLEMENTATION COST ................................................................................ 88 7.1 IMPLEMENTATION COST SUMMARY .................................................................................................. 88 7.2 IMPLEMENTATION PAYMENT SCHEDULE............................................................................................. 88 7.2.1 Phase 1 HCM Implementation Payment Schedule ............................................................. 90 7.2.2 Phase 2 ERP Implementation Payment Schedule ............................................................... 91 7.3 GRAVITON IMPLEMENTATION SERVICES RATE CARD............................................................................. 92 8 ORACLE CLOUD IMPLEMENTATION ACCEPTANCE .................................................................... 93     City Council 16 – 21 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 5 8.1 DELIVERABLE OR SERVICE ACCEPTANCE .............................................................................................. 93     City Council 16 – 22 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 6 3 Oracle Cloud Implementation Scope The Graviton project team will collaborate with the City of Santa Ana (City) project team members to implement the Oracle Cloud applications to meet the City requirements documented in RFP No. 23- 132 for Enterprise Resource Planning (ERP) System, Including Implementation Services. The Oracle Cloud applications will be implemented by the Graviton project team in a manner consistent with the Graviton proposal response, proof of concept demonstrations, and request for clarification response. Appendix A of this Statement of Work (SOW) includes the Graviton/Oracle response to the City requirements to RFP No. 23-132 Appendix A – Requirements. Implementation of the Oracle Cloud solution will result in a significant transformation of City business processes. Through this transformation, the City’s objectives include, but are not limited to, the following: • Provide a single, comprehensive and integrated solution to manage the City’s financial and human resource furnctions: • Reduce or eliminate the need for redundant data entry; • Reduce or eliminate the need for manual input when preparing the annual budget and financial statements; • Provide an up-to-date, user friendly and intuitive user interface to promote system use and productivity; • Streamline business processes to take advantage of best practices through automation, integration, and workflows; • Provide interface capabilities with third-party sytems used for permitting, water billing, business license, the zoo, recreation, dog license, and others; • Improve and provide necessary reports and access to data through inquiry or drill down capabilities; and • Provide a vendor self-service portal and an employee self-service portal. To ensure a successful project, the Graviton team will develop a detailed project scope including specific application features, configurations, extensions, integrations, conversions, and recommendations for changes in city business processes. The detail scope will be finalized as part of the Project Scope deliverable to be developed, reviewed, and approved at the conclusion of the build stage of the implementation. Following the City’s review and approval of the Project Scope deliverable, the project team will implement change control processes to manage implementation scope for the remainder of the project. Those change control processes will be documented in the Project Management Plan deliverable to be completed during the plan stage of implementation. The initial scope of Oracle Cloud Applications to be implemented, data to be converted, and interfaces to be developed, based upon the City RFP and Statement of Work discussions is listed in the sections below. 3.1 Oracle Cloud Applications The graphic below depicts two implementation phases – Phase 1 HCM and Phase 2 ERP. The Graviton project team will lead the City through these implementation phases. For both Phase 1 HCM and     City Council 16 – 23 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 7 Phase 2 ERP, Graviton will follow the five stage Gravtion implementation methodology defined by this Statement of Work. Graviton will direct the project team in the completion of all deliverables and milestone for each of the five implementation stages - Plan, Design, Build, Test, and Deploy. Following each project phase go-live, Graviton will provide production support services to the City. Graphic: Multi-Phase Implementation The table below identifies the City requirements, that will be implemented in each project phase, and the corresponding Oracle Cloud applications that will be configured and deployed to meet those requirements. The completed Appendix A - Requirements from Graviton’s proposal represents the scope of City requirements to be implement by Graviton, with the following two exceptions: 1) the City will continue to use NeoGov for recruiting, and 2) the City will continue to use Questica for budget development. Graviton will develop the required integrations with NeoGov and Questica rather than implement Oracle Cloud to meet those recruiting and budget development requirements. Table: Phase 1 HCM Scope of Oracle Cloud Applications No. Oracle Cloud Products Functionality SKU Phase 2 HCM 1 Oracle Fusion Human Capital Management Base Cloud Service 3.1 Core HR 3.2 Position Control 3.3 Recruitment** 3.4 Onboarding 3.5 Employee Master File 3.6 Benefits Administration 3.7 Leave Administration 3.8 Learning Management and Certification 3.9 Performance Reviews 3.10 Personnel Actions 3.11 Employee Self-Service 3.12 Pay Administration (Salary Management) 3.13 Time and Attendance 3.14 Payroll 3.15 Separation/Off Boarding B85800 2 Oracle Fusion Human Resource Help Desk Cloud Service 3.1 Core HR 3.14 Payroll B87388 3 Oracle Fusion HCM Communicate Cloud Service 3.1 Core HR B95499 uild est eploy esignPlanC esign esign uild estPlan eploy     City Council 16 – 24 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 8 No. Oracle Cloud Products Functionality SKU Phase 2 HCM 4 Oracle Fusion Talent Management Cloud Service 3.9 Performance Review 3.11 Employee Self-Service B94925 5 Oracle Fusion Time and Labor Cloud Service 3.7 Leave Administration 3.12 Pay Administration (Salary Management) 3.13 Time and Attendance B75365 6 Oracle Fusion Learning Cloud Service 3.8 Learning Management and Certification 3.11 Employee Self-Service B85242 7 Oracle Fusion Learning Connect Cloud Service 3.8 Learning Management and Certification B95657 8 Oracle Fusion Risk Management Cloud Service 3.1 Core HR B91085 9 Oracle Fusion Payroll Cloud Service for United States 3.12 Pay Administration (Salary Management) 3.14 Payroll 3.8 Learning Management and Certification 3.9 Performance Reviews B110322 10 Oracle Fusion Workforce Compensation Cloud Service 3.9 Performance Reviews 3.12 Pay Administration (Salary Management) B109620 11 Oracle Fusion HCM Analytics* 1.4 Reporting and Analysis B98137 *As of the drafting of this SOW, Oracle Analytics are optional until the City makes a final determination on its reporting, analytics, and historical data conversion strategy. **The City has elected to not implement Oracle HCM for Recruiting. Where Graviton had previously indicated in its proposal response that Oracle Cloud would be implemented to meet a City recruitment requirement (RFP No. 23-132 Appendix A – Requirements), the plan now is Graviton to develop the necessary integrations for the City to use NeoGov for recruitment and to integrate with Oracle HCM for hiring and onboarding. Table: Phase 2 ERP Scope of Oracle Cloud Applications No. Oracle Cloud Applications Functionality SKU Phase 2 ERP 1 Oracle Fusion Enterprise Resource Planning Cloud Service 2.1 General Ledger (G/L)/Accounting 2.3 Vendor Management 2.4 Budgeting* 2.7 Accounts Payable 2.8 General Billing (Accounts Receivable) 2.9 Fixed Asset Management 2.10 Cash Receipts 2.11 Project and Grant Accounting 2.12 Bank Management and Reconciliation B91084 2 Oracle Fusion Procurement Cloud Service 2.2 Procurement/Purchasing 2.3 Vendor Management 2.5 Contract Management B91086 3 Oracle Fusion Supply Chain Execution Cloud Service 2.6 Inventory Mangement B91064 4 Oracle Fusion Document Recognition Cloud Service 2.7 Accounts Payable B86841     City Council 16 – 25 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 9 No. Oracle Cloud Applications Functionality SKU 5 Oracle Fusion Risk Management Cloud Service 2.1 General Ledger (G/L)/Accounting B91085 6 Oracle Enterprise Data Management (EDM) Cloud Service 2.1 General Ledger (G/L)/Accounting B91920 7 Fusion ERP Analytics** 1.4 Reporting and Analysis B91150 *The City has elected to not implement Oracle EPM for Planning and Budgeting. Where Graviton had previously indicated in its proposal response that Oracle Cloud would be implemented to meet a City Budgeting requirement (RFP No. 23-132 Appendix A – Requirements), the plan is for Graviton to develop the necessary integrations for the City to use Questica for Planning and Budgeting and to integrate with Oracle ERP to seed the budget ledger in GL and enforce budgetary control (control budgets). **As of the drafting of this SOW, Oracle Analytics are optional until the City makes a final determination on its reporting, analytics, and historical data conversion strategy. In addition to the Oracle Cloud applications listed above, the following Oracle services are included in the City’s agreement: • B84490 Oracle Additional Test Environment for Oracle Fusion Cloud Service (2) • B86668, B86669 Oracle Cloud Priority Support for SaaS • B88206 Oracle PaaS and IaaS Universal Credits The Graviton and City roles in the configuration of these Oracle Cloud applications are detailed in Section 4 Implementation Approach. 3.2 Data Conversion Scope Graviton will complete the required data conversion development to meet the City’s requirements listed Appendix A - ERP Requirements of the Graviton proposal. The project team will determine a final scope of data conversions at the conclusion of the build stage of the implementation, and that final scope will be documented in the Project Scope deliverable. At this time the anticipated scope of data conversion will include the following data conversion requirements by project phase. Table: Phase 2 HCM Scope of Data Conversion     City Council 16 – 26 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 10 Conversion includes images/document files attached to the above data sets. Table: Phase 2 ERP Scope of Data Conversion Conversion includes images/document files attached to the above data sets. The number of years of data history to be converted into the Oracle Cloud Applications for the above requirements will be dependent on the availability and accessibility of data in the City’s legacy systems. The Graviton team will provide the City with Oracle pre-defined conversion templates, and will collaborate with the City in the mapping of the City’s legacy data to those Oracle pre-defined templates. Graviton will take the lead, with assistance from The City, in extracting the legacy data No. Data Description Phase 2 HCM Data Conversions 1 Pay Rate Tables/Earning Codes Current and Historic 2 Accrual Balances/Leave, furlough, comp, vacation, etc. Current and Historic 3 Employee Master Data Current and Historic 4 Employee Job Status Current and Historic 5 Job Data Master / History Current and Historic 6 Benefits Elections At time of conversion 7 Position Table Current and Historic 8 Position History Current and Historic 9 Performance Evaluation/Step Information Employee performance review results, Next review cycle 10 Employee Events HR training records No. Data Description Phase 2 ERP Conversions 1 General Ledger Journal Entries/Transactional data and beginning balances 2 Vendor Master Files All Active Vendor Master Files 3 Customer Data General Billing Active Customers 4 Outstanding Accounts Receivable Balances Accounts receivable accounts with open balances 5 Assets All available assets 6 Deposits All deposit data 7 Budget Data Current/Past 5-year budget summary 8 Purchasing pen P ’s 9 Project Costing/Allocations Historical data necessary to be able to properly close and capitalize projects that will be active at Go-Live 10 Accounts Payable Invoices 5 years (TBD) 11 Accounts Payable Check History 5 years, any uncleared (TBD) 12 ACH & Wires Payment History, 5 Years 13 Contracts 5 years, any active (TBD) 14 Inventory All current inventory items     City Council 16 – 27 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 11 based upon those templates. In the event there are limitations to the amount of historical data that may be converted into the Oracle SaaS solution, due to the availability or accessibility of that data, the Project team will convert the historical data using the approach defined by Section 4.3.1.6.1 Historical Data Conversion. The Graviton and City roles in the conversion of data is detailed in Section 4 Implementation Approach. 3.3 Interface Scope Graviton will complete the required interface development to meet the City’s requirements listed in the RFP No. 23-132 Appendix A – Requirementsof the Graviton proposal. The project team will determine a final scope of interfaces by the conclusion of the build stage of the implementation, and the final scope will be documented in the Project Scope deliverable. At this time the anticipated scope of interfaces will include the following interface requirements by project phase. Table: Phase 1 HCM Scope of Interfaces Table: Phase 2 ERP Scope of Interfaces RFP ID Solution Name Functional Description Interface Data Required Phase 1 HCM Interfaces CalPERS Open Enrollment / Benefits Employee benefits enrollment selections 4.5.10 Office 365 Productivity N/A 4.5.11 NeoGov Insight Online Job Applicant Tracking Applicant details 4.5.13 NeoGov OHC Online Hiring Center Requisition and hire approval workflow, including hiring manager activities such as reviewing candidate applications 4.5.19 Target / Vector Solutions Employee Training Management Employee training management details Adminsure Workers’ Compensation claims management Employee identity and employment information In-Time ISE PD Scheduling/Timekeeping Valid COA fields Timekeeping data to payroll Questica Budgeting System Salary Information CalPERS Employee Retirement Contributions Payroll Deductions RFP ID Solution Name Functional Description Interface Data Required Phase 2 ERP Interfaces 4.5.1 CivicRec Activity and site reservations Revenue, Fees collected     City Council 16 – 28 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 12 *The City team will examine the Oracle Contracts module as part of Phase 2 ERP. If the City procedes with the implementation of the Contracts module, then the Agreements interface may not longer be required. During the Phase 2 ERP Design Stage, the project team will make a final determination and then update the interface scope accordingly in the Project Scope deliverable. **There are several sub systems at the City that track revenue and payments. It is not yet determined if the these sub systems will integrate with Teller only or they will integrated with Oracle General Ledger as well as Teller. During the Phase 2 ERP Design Stage, the project team will make a final determination and then update the interface scope accordingly in the Project Scope deliverable. During the Build stage of implementation, the project team will determine the appropriate Oracle tools for developing each interface. The City has licensed Oracle Integration Cloud for complex integrations. However, there are native tools and pre-built integrations available to the project team that may be utilized for less complex interfaces. The Graviton and City roles in the development of these interfaces is detailed in Section 4 Implementation Approach. 3.3.1 Oracle Integration Cloud (OIC) The Oracle Cloud SaaS products include several integration tools that will handle many of the City’s required interfaces. However, the project team anticipates the more complex integrations will benefit from using the more robust Oracle Integration Cloud (OIC) solution. OIC is part of the Oracle Platform as a Service (PaaS) suite of products. The project team will provision OIC and other PaaS products by utilizing Oracle Universal Credits, which the project team has included in the Oracle PaaS Ordering Document. The City will contract for 26,000 universal credits on an annual basis. These universal 4.5.3 Agreements* Contracts Tracking Contract details 4.5.4 Business License (HdL) Business License Tax Processing and Management Business License details and payment transactions 4.5.5 Accela Property Information & Tracking, Permitting, Inspections, Occupancy, Code Enforcement Invoices, assessments, deposits, fees – including payments received 4.5.6 Bank Interface Inbound/Outbound check information Checks issued Checks cleared 4.5.9 Laserfiche Document Management Finance and Treasury documents 4.5.16 enQuesta Utility Billing & Customer Information Management Utility billing details Questica Budgeting System Multiple interfaces Pay System** Inbound payment transactions Payment transactions     City Council 16 – 29 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 13 credits appear as SKU-B88206 – Oracle PaaS and IaaS Universal Credits in the Cloud Services Ordering Document. Using the City’s universal credits, the Graviton project team will provision the PaaS products needed to complete the development and deployment of the City’s integration solutions. For the City, we anticipate provisioning 2 units of OIC (production and non-production) as well as 2 Oracle CPUs of Oracle Database Cloud Service to build our solutions. Currently, we plan on provisioning the following: • SKU-B89639 – Oracle Integration Cloud Service – Standard Edition – 2 units (5k messages per hour) – approximately 12,439 units annually. The SKU-B89639 is found under the category of Enterprise Integration Cloud Services in the Cloud Services Ordering Document. • SKU-B88293 – Oracle Database Cloud Service – Standard Edition – General Purpose – 2 OCPUs - approximately 4,204 units Annually. The SKU-B88293 is found under the category of Data Management Cloud Services in the Cloud Services Ordering Document • SKU-B91445 – Oracle Cloud Infrastructure – Block Volume (Gigabyte Storage Capacity per Month) – 0 units Annually. The SKU-B91445 is found under the category of Storage Cloud Services in the Cloud Services Ordering Document. These SKUs will require approximately 16,643 (64%) of the annual universal credits in the Cloud Services Ordering Document. The City may elect to use the remaining universal credits to provision more units, provision other PaaS and IaaS products, or do nothing at all and not get charged for the unused universal credits. 3.4 Reporting Scope Graviton will design, develop, and test default dashboards for all City user roles for 150 essential City custom report requirements. During implementation the project team will determine which of the 150 custom report requirements will be completed during Phase 1 HCM and which requirements will be completed during Phase 2 ERP. The 150 report requirements will be implemented using the reporting tools available in the Oracle SaaS applications. If the City moves forward with the Optional Oracle Fusion Analytics Implementation Services described in section 7.1, Graviton will include the additonal reporting tools availabe in Oracle Fusion Data Analytics to complete the 150 custom report requirements. In designing City reporting, Graviton assumes the City will support efforts to transition from traditional paper reports to dashboards and analytics where practical. Graviton also assumes the City will support efforts to consolidate custom report requirements into fewer reports, where practical, to reduce the City’s burden of managing too many custom reports. 3.5 Business Process Maps and Use Cases To determine the optimal design and implementation scope for the City, Graviton team members will lead the City project team members to define the City’s future state business processes through iterative cycles of business process map and use case development. This includes presenting best practices, options for configurations, and the impact of each. For the City’s major business processes     City Council 16 – 30 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 14 and use cases for each of the City’s business processes to be implemented. Business process maps will will be developed and maintained by Graviton, and will provide the City with a graphical depiction of its integrated business processes. Likewise, use cases will be developed and maintained by Graviton, and will serve as written descriptions of how users will perform the organization’s business processes in the Oracle Cloud applications, with granular step-by-step instructions for performing those business processes. The Graviton team will first review the City’s existing business requirements includes in RFP No. 23- 132 for Enterprise Resource Planning (ERP) System, Including Implementation Services as well as business process flows created by SDI Presence during the RFP development. Those requirements will be input into the Graviton business process deliverables. Where Graviton created business process maps are inconsistent with City requirements, Graviton will provide recommendations and the City will make decisions on a path forward. Business process maps and use cases will be introduced by Graviton during the Plan stage and will be continuously updated and added to by Graviton over the course of implementation. Use cases will become the basis for test scenarios. Business process maps and use cases will also be the foundation upon which job aids and training content are developed to support knowledge transfer and end user training. Through the completion of the Business Process track implementation activities, the Graviton project team will be continuously refining the business processes via updates to existing business process maps and use cases. The project team will also create new business process maps and use cases to reflect business processes that may be unique to the City. Business Process Maps and Use Cases will be developed by Graviton with input from the City project team. The graphic below depicts the life cycle of business process maps and use cases during implementation. Graphic: Business Process Map and Use Case Development Life Cycle     City Council 16 – 31 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 15 In the Plan stage of implementation an initial inventory of business process maps and use cases will be established using out of the box Oracle Cloud application business processes. In the design stage, the Graviton team will conduct Business Process Familiarization demonstrations of the Oracle Cloud applications to expose City project team members to the capabilities of the Oracle Cloud applications. In the design stage, Graviton will conduct Conference Room Pilot 1 work sessions, demonstrating Oracle Cloud applications capabilities with City specific data and configuration. In the Build stage the project team will conduct the Conference Room Pilot 2 and Conference Room Pilot 3 work sessions, incorporating design decisions made through the iterative implementation process and the configurations, reports, integrations, and conversions (CEMLIs) being completed by the CEMLI team of project team resources. CEMLI stands for configuration, extension, modification, localization, and integration. Graviton has also added the category Data Conversion. The iterative process of conducting three Conference Room Pilots solidifies the design and build of the Oracle Cloud applications. The project team will then move into the test stage where the City’s business processes, reflected in the comprehensive inventory of use cases, become the basis for test scenarios to be executed as acceptance criteria for both the system test and user acceptance test formal test cycles. Upon completion of the test stage, the project team will move into the deploy stage of the project knowing the organization’s business processes have been thoroughly analyzed, designed, built, and tested through this comprehensive implementation process. 3.5.1 Business Process Maps Business process maps provide a graphical depiction of the integrated business processes. Business process maps will be introduced during the Plan stage and will be continuously updated and added to over the course of implementation. Business process maps will be incorporated by Graviton into job aids and training content to highlight the business process changes to be implemented at the City. Business process maps also support     City Council 16 – 32 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 16 knowledge transfer and the transition to operations. The following graphic shows a sample Oracle Cloud Expenses module business process map to be created and maintained by the Graviton team members throughout the project. The project team leverages Miro for online collaboration in the development of business process maps.     City Council 16 – 33 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 17 Graphic: Sample Business Process Map The Graviton and City roles in the creation and maintenance of Business Process Maps is detailed in Section 4 Implementation Approach.     City Council 16 – 34 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 18 3.5.2 Use Cases Use cases are the key work products in the business process workstream. Use cases will be introduced during the Plan stage and will be continuously updated and added over the course of implementation. The table below provides a representative sample list of use cases for the Oracle Cloud Expense module. The Graviton project team will provide a similar list for each ERP and HCM module as a starting point for the development of City specific use cases. Functional requirements traceability and scope management will be further defined in the Project Management Plan deliverable. Minimally the requirements traceability matrix included in the Project Scope and Project Closeout deliverables will provide a reconciliation of use cases and the functional requirements they correspond to. Table: Sample List of Use Cases Author:Gautam Chaudhary Creation Date:1/13/2023 Use Case ID Use Case Description CRP1 CRP2 CRP3 Supporting Info Y EX01 Employee EX01.01 Request Spend Authorization and Submit for Approval Y Y EX01.02 Request Cash Advance and Submit for Approval Y Y EX01.03 Enter an Expense Report with Expense type as 'Travel - Hotel'Y Y EX01.04 Enter Expense Report with Expense type 'Per Diem -Daily' Y Y EX01.05 Enter Expense Report with Expense Type 'Mileage' Y Y EX01.06 Enter Expense Report, Attach Spend Authorization, and Submit for Approval Y Y EX01.07 Enter Expense Report as a Delegate N Y EX01.08 Split Allocation N Y EX01.09 Create Expense Report from Spreadsheet Y Y EX01.10 Enter Expense Report using Corporate Card Charges from Bank N EX02 Expense (Manager / Supervisor) EX02.01 Approve/Reject Spend Authorization Y Y EX02.02 Approve/Reject Expense Report Y Y EX02.03 Approve/Reject Cash Advance Y Y EX03 Expense Audit Manager EX03.01 Audit Expense Report and Transfer to Payables for Reimbursement Y Y EX03.02 Audit Cash Advance and Transfer to Payables for Reimbursement Y Y EX04 Payments Processing (AP Payment Supervisor - Finance) EX04.01 Paying a Cash Advance Y Y EX04.02 Paying the Expense Report Y Y EX04.03 Create an Expense Report Against a Cash Advance Y Y EX05 Reports (Manager / Supervisor) EX05.01 Expense Dashboard N Y EX05.02 Custom Reports N N EX06 Configuration( Financials application Administrator) EX06.01 Expense Template Definition N N EX06.02 Add/Modify Expense Type N N EX06.03 Create Expense Policy N N EX06.04 Update Mileage Rate N N EX07 Email Receipts EX07.01 Create Expense Report from Email Receipts Y Y EX08 Corporate Cards EX08.01 Load Corporate Card Bank File N N EX08.02 Corporate Card Assignment & Transaction Validation N N EX08.03 Payment for Corporate Card Transactions N N EX09 Chatbot EX09.01 Chatbot N N EX10 Reports EX10.01 OTBI - Reports Y List of Delivered Reports Y Oracle Cloud ERP Implementation Expense Use Cases     City Council 16 – 35 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 19 The graphic below depicts a sample Oracle Cloud Expense module use case, illustrating the granular level of detail to be included in each individual use case, including step-by-step instructions for executing the corresponding transaction or configuration item. The project approach will be to start with use cases provided by Graviton that depict the delivered Oracle Cloud best practices. Through the course of implementation Graviton will work with City project team members to identify those City requirements not covered by the delivered use cases. Graviton will then add new use cases or modify the existing use cases to ensure all City business processes are documented as use cases. Graphic: Sample Use Case The Graviton and City roles in the creation and maintenance of Use Cases is detailed in Section 4 Implementation Approach. EX01.02 General Instructions, Prerequisites, and/or Dependencies Step #Page Screen/ Location Step Details 1 Login to Oracle Cloud 2 Home Page Top-left corner of the screen From the Main Home Workspace click on Navigator (burger icon on left corner of the screen) 3 Top-left corner of the screen Go to Me and Click on Expenses icon 4 Travel and Expenses Page Left side of the screen Four icons will be found on the left side of the screen. Click on Cash Advance icon. 5 Cash Advances Page Top of the screen Click on the Request Cash Advance button 6 Request Cash Advance Page Centre of the screen Enter requested cash advance amount 7 Centre of the screen Enter Purpose of cash advance request 8 Centre of the screen Select Advance Type Travel from dropdown 9 Centre of the screen Enter Start and End Date of the travel 10 Centre of the screen To attach supporting documents, click on + sign next to Attachments. Choose the file to be attached & select appropriate Type and Category of the document. Click Ok 11 Top -right corner of the screen Click on Save 12 Top -right corner of the screen Click on Submit 13 Cash Advances Page End of Procedure Request Cash Advance and Submit for Approval     City Council 16 – 36 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 20 4 Oracle Cloud Implementation Approach The implementation of Oracle Cloud for the City of Santa Ana, CA will be conducted over two implementation phases – Phase 1 HCM and Phase 2 ERP. Within each phase, the tasks and activities are organized into five implementation stages: Plan, Design, Build, Test, and Deploy. The Graviton project team will lead the City project team through the completion of the tasks and deliverables included in each stage of implementation, allowing the project team to deliver upon the scope of implementation defined by this SOW. Graphic: Oracle Cloud Implementation Stages The structure of the Oracle Cloud implementation methodology is based largely on racle’s Unified Method (OUM), with accommodations for improved decision making, focus on operational knowledge transfer, development of business process centric end user training, and an alignment of project tasks with change management best practices. Early and frequent exposure of City project team members and stakeholders to the Oracle Cloud applications and its native best practice business processes improves the speed and accuracy of decision making. Graphic: Graviton Oracle Cloud Implementation Methodology Design Build Test DeployPlan Oracle Cloud Implementation Stages     City Council 16 – 37 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 21 The graphic above depicts the Graviton Oracle Cloud implementation methodology. Across the top, left to right, the methodology includes five stages of implementation – Plan, Design, Build, Test, and Deploy. The left most column lists the implementation tracks – Project Management, Business Process, CEMLI, Change Management, and Training – indicating the project team resources primarily responsible for facilitating completion of the implementation tasks within the implementation track. Lastly, the boxes within the implementation tracks represent individual milestones and deliverables that will be completed by the project team over the course of implementation. For the implementation of Oracle Cloud at the City of Santa Ana, the deliverables above are organized into a work breakdown structure with each deliverable assigned a number. The work breakdown structure numbering system will include three levels. Level one identifies the project phase. Level two identifies the implementation track. Level three is the deliverable. The work breakdown structure number will be associated with the deliverable both in this Statement of Work as well as in each of the project management work products including the Smartsheet project schedule and SharePoint folder structure. The deliverable number will be included in status updates and invoices. The graphics below depict the work breakdown structure numbering system for each project phase.     City Council 16 – 38 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 22 Graphic: Phase 1 HCM Work Breakdown Structure (WBS) Numbering System     City Council 16 – 39 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 23 Graphic: Phase 2 ERP Work Breakdown Structure (WBS) Numbering System     City Council 16 – 40 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 24 4.1 Project Management Track The project management track within the Graviton implementation methodology includes those tasks required to plan for and manage the Oracle Cloud implementation. The Graviton Oracle Cloud implementation approach is built upon project management best practices outlined in the Project Management Body of Knowledge (PMBOK). This includes project management processes such as scope management, risk management, quality management, and resource management. The Graviton project management team will perform these project management duties continuously through the life of the project, adhering to the standards established by the City approved Project Management Plan deliverable. In addition to performing the day-to-day project management duties, the project management track includes five deliverables spanning the five Graviton implementation stages. Graviton will be responsible for developing these deliverables, while the City will have the authority to approve these deliverables. The five project management deliverables are depicted in the graphic below. Graphic: Project Management Track Deliverables The priority of project management will be to coordinate the execution of the implementation plan, exercising each of the project management processes as required by the project. To this end, the Graviton project manager will collaborate with City project leadership to plan for and manage the Oracle Cloud implementation process. 4.1.1 Project Management Tools The Graviton project manager will ensure the project team is following the project management processes defined by the project management plan. Graviton will incorporate the following project management tools into the project to support the City and the project team in this effort. • SharePoint – The project’s secure repository to store, organize, share, and access project deliverables, work products, and supporting documentation. The dedicated SharePoint site will be provided by Graviton for the City during implementation. • Smartsheet – he project’s secure cloud-based project management system includes dashboards, views, and workflows to record and present project schedule and status. Graviton will license Smartsheet for the project and will make the software available to the City project team members.     City Council 16 – 41 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 25 • OneNote – A Microsoft Office 365 application, OneNote is the project team’s tool to set meeting agendas and record meeting notes. Graviton will work with the City to ensure City project team members are able to access the Graviton managed Microsoft Office 365 OneNote application. • Miro – The project’s cloud-based visual collaboration tool, Miro is leveraged to develop business process maps, mind maps, and other system and project related diagrams. Graviton will license Miro for the project and will make the software available to the City project team members. • Adobe Captivate – An authoring tool, Adobe Captivate is used by the project team to develop communications and eLearning video content. Graviton will license Adobe Captivate for the project and will make the software available to the Graviton project team members. • LearnUpon – he project’s cloud-based learning management system delivers eLearning content to end users and serves as an operations support knowledge base. Graviton will license LearnUpon for the project and will make the software available to the City project team members. The use of LearnUpon is optional and subject to further planning of end user training activities. Project management team members will use SharePoint, Smartsheet, and OneNote tools daily. The project team’s use of those tools is documented in greater detail below. 4.1.1.1 SharePoint – Project Collaboration Tool Graviton will provide access to a dedicated SharePoint site for the City and the project team. The SharePoint site aligns with the implementation plan stages, tracks, and deliverables to create a tool for information repository and collaboration on implementation tasks and deliverables. The specific use of the SharePoint site will be determined by the City and Graviton project managers and will be documented in the Project Management Plan deliverable. The dedicated SharePoint site will be provided by Graviton for the City during the plan stage of the project and will be administered by Graviton project team members through completion of the Project Closeout deliverable. The Project Closeout deliverable will establish a plan for the transition of project artifacts from the project’s SharePoint site to the City’s network or a City SharePoint site. 4.1.1.2 Smartsheet – Project Management Tool Schedule management is a foundational project management process outlined in the Project Management Plan deliverable. To ensure project team access and collaboration, Graviton will use Smartsheet software as the standard tool for establishing and maintaining project schedules. Graviton will also leverage Smartsheet for project management processes such as quality management and risk management. The Graviton project manager will establish and manage the risk log, issues log, decision log, and change log using the Smartsheet software. Smartsheet will also be used by Graviton to record and managed test cycle issues. Graviton will license Smartsheet for the project and will make the software available to the City project team members. The specific use of Smartsheet for managing the project schedule will be determined by the City and Graviton project managers and will     City Council 16 – 42 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 26 be documented in the Project Management Plan deliverable. Smartsheet will be administered by Graviton project team members through completion of the Project Closeout deliverable. The Project Closeout deliverable will establish a plan for the transition of the project schedule from Smartsheet to the City’s network or a City Smartsheet license. 4.1.1.3 OneNote – Meeting Agendas and Notes Office 365 OneNote will be used as the project notebook, storing agendas and notes for all standard recurring meetings as determined by the City and Graviton project managers and documented in the Project Management Plan deliverable. A single City project management notebook will be maintained. For each series of recurring meetings, a section will be created in the notebook. For each individual meeting a page will be added to the corresponding section. The OneNote project management notebook will be established by Graviton for the City during the Plan stage of the project and will be administered by Graviton project team members through completion of the Project Closeout deliverable. The Project Closeout deliverable will establish a plan for the transition of the City project management notebook content to the City’s network or a City OneNote notebook. 4.1.2 Project Management Track Deliverables The Graviton project team will follow a daily, weekly, and monthly project management cadence, where standing project management meetings and status updates are conducted, and project management artifacts including the project schedule, RAID (Risks, Actions, Issues, Decision) log, and OneNote project notebook are maintained in accordance with this Statement of Work and the Project Management Plan deliverable to be completed during the Plan stage of implementation. These recurring project management duties are requirements in the completion of the monthly project management fees listed in section 7.2 Implementation Payment Schedule. In addition to the recurring Graviton project management duties, there are five project management track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding project management deliverables that will be completed. Each deliverable will be included in the project schedule. Graphic: Project Management Track Deliverables     City Council 16 – 43 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 27 The table below lists the project management track deliverables, the deliverable acceptance criteria, the City’s role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approve the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the Plan stage of the project.     City Council 16 – 44 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 28 Table: Project Management Track Deliverables Deliverable Acceptance Criteria WBS ID City Role Graviton Role Project Management Plan The project management plan deliverable establishes the project management processes to ensure the project team functions with effectiveness and efficiency throughout the project. The project management plan will define the tools and processes for scope management, schedule management, quality assurance, risk and issue management, resource management, and communications management for the project. The project management plan deliverable will include the project schedule. The project schedule will be developed in Smartsheet and will include, but is not limited to, tasks, assigned resources, start dates, and end dates. 1.1.1 Phase 1 HCM The City will assist Graviton in the completion of the Project Management Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the Project Management Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. Project Scope The project scope deliverable lists the use cases to be achieved through the Oracle Cloud implementation process. The deliverable will identify the corresponding CEMLI, including configurations, reports, integrations, and conversions, that will be deployed to meet the project scope. Upon completion of the project scope deliverable, the project team will institute change control to manage the addition or removal of use cases and corresponding CEMLI to the scope of the project. The Project Scope deliverable will include the first installment of the Requirements Traceability Matrix with functional requirements mapped to Use Cases, CEMLI development items, etc. 1.1.2 Phase 1 HCM 2.1.2 Phase 2 ERP The City is responsible for assisting Graviton in the completion of the Project Scope deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the Project Scope deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. Test Plan The test plan deliverable is a detailed plan to complete system test, user acceptance test, 1.1.3 Phase 1 HCM 2.1.3 Phase 2 ERP The City is responsible for assisting Graviton in the Graviton is responsible for leading the project team in     City Council 16 – 45 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 29 Deliverable Acceptance Criteria WBS ID City Role Graviton Role and payroll validation test cycles (HCM Only). For each test cycle, the test plan will define the test cycle entrance criteria, test environment, test methods and procedures, scope of test scenarios, test schedule, test participants, test issue reporting, and test exit criteria. completion of the Test Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. the completion of the Test Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. Cutover Plan The cutover plan deliverable is developed in Smartsheet and will include step-by-step instructions for completing the production cutover, including application configuration management, data conversion sequencing, department assigned tasks, and communication channels for providing status and coordinating joint tasks. 1.1.4 Phase 1 HCM 2.1.4 Phase 2 ERP The City is responsible for assisting Graviton in the completion of the Cutover Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the Cutover Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. Project Closeout The project closeout deliverable formally closes the project and marks the transition to an operational state. The project closeout deliverable records the completion of the implementation tasks included in the project schedule and the log of risks, actions, issues, decisions, and changes. Any tasks that have been deferred or canceled by the project management team will be identified. The deliverable provides records of the submission and acceptance of each of the project deliverables. Lastly, the project closeout deliverable serves as a traceability report where the City’s requirements are mapped to 1.1.5 Phase 1 HCM 2.1.5 Phase 2 ERP The City is responsible for assisting Graviton in the completion of the Project Closeout deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the Project Closeout deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval.     City Council 16 – 46 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 30 Deliverable Acceptance Criteria WBS ID City Role Graviton Role use cases, which in turn are mapped to successfully executed test scenarios.     City Council 16 – 47 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 31 4.2 Business Process Track The activities included in the business process track will define the City’s future state business processes, providing the foundation upon which the CEMLI, change management, training, and project management track implementation tasks are planned and executed. The business process track will establish the scope of business processes to be implemented. Those business processes will be configured, analyzed, and updated repeatedly through iterative formal review cycles. Multiple cycles of testing will be conducted where validation of the business processes serves as the acceptance criteria for the system. For Phase 2 ERP the business process track includes eight deliverables spanning the five Graviton implementation stages as depicted in the graphic below. For Phase 1 HCM, Payroll Validation Test serves as the ninth business process track deliverable. Graphic: Business Process Track Deliverables The success of implementation will be measured by how effective the City transitions to the best practice business processes that are native to the Oracle Cloud applications. The steps required to complete this transition are at the core of the business process track. 4.2.1 Conference Room Pilots Included in the business process track are three Conference Room Pilots. The Conference Room Pilot deliverables will be critically important in determining how the Oracle Cloud modules will be configured to meet the City’s requirements and how the City’s future state business processes will be updated. For each Conference Room Pilot the project team will conduct a series of work sessions to review City use cases and business processes identified during the plan and design stages. The Conference Room Pilot environment will be seeded with configuration and development assigned to the corresponding CEMLI Cycles. City and Graviton project team members will exercise the Oracle Cloud modules by unit testing the inventory of planned use cases and business processes. From the Cloud Business Process Familiarization deliverable through completion of the third Conference Room Pilot, the project team will continuously revise and test use cases, business processes, and CEMLIs. At the conclusion of each Conference Room Pilot, use cases and business processes will be updated to reflect City feedback and decisions. Subsequent Conference Room Pilots will be planned and the required CEMLI additions and updates identified. Graphic: Conference Room Pilots     City Council 16 – 48 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 32 As stated above, the Conference Room Pilots will include continuously revised use cases and business processes. The table below shows the planned progression of business processes, configurations, extensions, integrations, and data conversions across the Business Process Familiarization and Conference Room Pilot deliverables. Table: Conference Room Pilots Approach CEMLI Business Process Familiarization Conference Room Pilot 1 Conference Room Pilot 2 Conference Room Pilot 3 Business Processes Oracle Base Business Processes Core End-to-End Business Processes Core End-to-End Business Processes Non-Core Business Processes Open Business Processes Revised Core and Non-Core Business Processes Configuration Initial Configuration Configuration Revisions Subset of Workflows and Approvals Configuration Revisions Workflows and Approval Revisions Application Security Extension Delivered Reports Delivered Reports Subset of Report Development Integration Delivered Integrations Delivered Integrations Subset of Interface Development Data Conversion Subset of Definitional Data Subset of Definitional Data Complete Set of Definitional Data Subset of Transactional Data Historical Data Archive Subset of Historical Data     City Council 16 – 49 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 33 4.2.2 Testing The project team will complete unit testing, system testing, user acceptance testing, and payroll validation testing (Phase 1 HCM). The graphic below depicts the five stages of the Oracle Cloud implementation methodology and the points in which the test plan will be delivered, and the test cycles executed. Graphic: Testing Approach     City Council 16 – 50 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 34 4.2.2.1 System Test System test is the formal testing of the complete system highlighted by integrated business processes supported by converted data, 3rd party system integration, and reporting. The steps to initiating and completing the system test cycle are depicted in the process diagram below. These steps will be updated as agreed upon by the project management team and documented in the Test Plan deliverable. In addition, the Test Plan deliverable will establish the system test entrance and exit criteria. System test scenarios will be developed by Graviton based upon use cases, end-to-end test scripts, and interfaces, and tracked in the Smartsheet test tracking sheets. Graphic: System Test Process Diagram     City Council 16 – 51 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 35 4.2.2.2 User Acceptance Test User acceptance test is the formal testing of the complete system by the City’s project team members and designated end users. User acceptance test will test the complete system and will be highlighted by completed end user security and workflows, converted data, 3rd party system integration, and reporting. The steps to initiating and completing the user acceptance test cycle are depicted in the process diagram below. These steps will be updated as agreed upon by the project management team and documented in the Test Plan deliverable. In addition, the Test Plan deliverable will establish the user acceptance test entrance and exit criteria. The user acceptance test variables, including entrance and exit criteria, will be established by the test plan deliverable. User acceptance test scenarios will be developed by Graviton based upon use cases, executed by the City’s testers, and tracked in the Smartsheet test tracking sheet. Graphic: User Acceptance Test Process Diagram     City Council 16 – 52 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 36 4.2.2.3 Payroll Validation Test Payroll validation testing is the formal testing of the gross and gross-to-net payroll calculation for the employee population. The purpose of the test is to run payrolls for multiple payroll periods, for a full population of City personnel. The results are electronically validated against the legacy system payroll output. Differences are reconciled and issues identified and resolved until only agreeable differences remain. The test is repeated until the City agrees the Oracle Cloud HCM system is correctly calculating the City’s payroll. The City and Graviton project management team and payroll leads will determine the payroll validation test steps. These steps will be documented in the Test Plan deliverable. 4.2.3 Business Process Track Deliverables There are nine business process track deliverables to be completed over the course of implementation. The graphic depicts the implementation stages and the corresponding business process deliverables that will be completed. Each deliverable will be included in the project schedule. Graphic: Business Process Track Deliverables The table below lists the business process track deliverables, the deliverable acceptance criteria, the City’s role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approve the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.     City Council 16 – 53 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 37 Table: Business Process Track Deliverables Deliverable Acceptance Criteria WBS ID City Role Graviton Role Chart of Account Design This deliverable will be the first installment of the Chart of Accounts design document. The COA design document will encompass both General Ledger and Projects Chart of Account design. 2.2.0 Phase 2 ERP The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton will be responsible for generating deliverable content and submitting deliverable work products for approval. Business Process Maps and Use Cases An inventory of business process maps and use cases representing a comprehensive set of Oracle Cloud best practice business processes will be initiated during the plan stage and maintained throughout the completion of the project. Business process maps are swim lane diagrams depicting integrated business processes across stakeholders. Use cases will include step-by-step sequence of tasks to complete the associated business process. Business process maps and use cases will evolve over the life of the project with new business process maps and use cases added, and existing business process maps and use cases updated at each step in the business process track. Completed business process maps will become the basis for application security and workflows, as well as business process overviews to be included in end user training content. Completed use cases will become the basis for both system and user acceptance test scenarios as well as end user training content. 1.2.1 Phase 1 HCM 2.2.1 Phase 2 ERP The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for assembling and submitting the Business Process Maps and Use Cases deliverable. Graviton will be responsible for generating deliverable content and submitting deliverable work products for approval. Cloud Business Process Familiarization Graviton’s project team members will perform an initial demonstration of Oracle Cloud applications for the purpose of familiarizing the City's project staff with the native business processes included with the software. These sessions will be the City project team members’ 1.2.2 Phase 1 HCM 2.2.2 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the Cloud Business Process Familiarization sessions. Designated City project Graviton is responsible for preparing and leading the Cloud Business Process Familiarization sessions. Graviton will generate work session content and ensure     City Council 16 – 54 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 38 Deliverable Acceptance Criteria WBS ID City Role Graviton Role first look at the Oracle Cloud applications after project initiation. At the conclusion of the cloud business process familiarization sessions, business process maps and use cases will be reviewed and updated to reflect information gathered. Lastly, the scope of configurations, reports, integrations, and conversions (CEMLIs) to be included in Conference Room Pilot 1 will be identified and assigned to CEMLI Cycle 1. team members will participate in the sessions and provide feedback in accordance with the project communications processes established by the Project Management Plan deliverable. all required topics are included in the appropriate work sessions. Graviton will record the Cloud Business Process Familiarization sessions, making them available to all project team members upon submission of the deliverable. Conference Room Pilot 1 Conference Room Pilot 1 (CRP1) is a series of work sessions planned for and managed by Graviton with active City participation throughout. The Oracle Cloud applications, inclusive of configurations, reports, integrations, and conversions completed as part of CEMLI Cycle 1, are exercised by the project team members during live sessions to review core end-to-end business processes. In each session, Graviton project team members will provide an overview of the Oracle Cloud applications and business process maps, and then demonstrate use cases in the non-production system. During the sessions, City project team members will follow along by executing the use cases in the non-production system. City project team members will continue to execute use cases following the sessions and will record the results. Graviton will conduct “ ffice Hours” support sessions to assist City project team members to complete the use cases and address any questions that arise. At the conclusion of CRP1, new use cases to be added and existing business process maps and use cases to be updated are identified, reflecting the project team’s findings from CRP1. Lastly, the scope of configurations, reports, integrations, and 1.2.3 Phase 1 HCM 2.2.3 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the Conference Room Pilot 1 work sessions. City project team members will participate in their assigned Conference Room Pilot 1 work sessions and follow up office hours sessions. City project team members will execute their assigned use cases in the designated non-production environment and record their results and feedback in the Conference Room Pilot 1 results Smartsheets, in accordance with the project management processes defined by the Project Management Plan deliverable. Graviton is responsible for preparing and leading the Conference Room Pilot 1 work sessions. Graviton will generate work session content and ensure all required topics are included in the appropriate work sessions. Graviton will record the Conference Room Pilot 1 work sessions, making them available to all project team members upon submission of the deliverable. Graviton will conduct follow up office hours sessions to provide support to City team members. At Conclusion of Conference Room Pilot 1 work sessions, Graviton team members will identify the additions and updates to be included in CEMLI Cycle 2.     City Council 16 – 55 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 39 Deliverable Acceptance Criteria WBS ID City Role Graviton Role conversions to be included in Conference Room Pilot 2 are identified and assigned to CEMLI Cycle 2. Conference Room Pilot 2 Conference Room Pilot 2 (CRP2) is a series of work sessions planned for and managed by Graviton with active City participation throughout. The Oracle Cloud applications, inclusive of configurations, reports, integrations, and conversions completed and unit tested as part of CEMLI Cycle 2, are exercised by the project team members during live sessions to revisit core business processes and review non- core end-to-end business processes including approvals, more complex business rules, business processes integrated with 3rd party systems, etc. CRP2 is highlighted by the introduction of integrations and converted definitional data. In each session, Graviton project team members will provide an overview of the changes completed during CEMLI Cycle 2 and any corresponding business process map updates. During the sessions, City project team members will follow along by executing the use cases in the non-production system. City project team members will continue to execute use cases following the sessions and will record the results. Following the sessions, Graviton will conduct “ ffice Hours” support sessions to assist City project team members to complete the uses cases and address any questions that may arise. At the conclusion of CRP2, new use cases to be added and existing business process maps and use cases to be updated are identified, reflecting the project team’s findings from CRP2. Lastly, the scope of configurations, 1.2.4 Phase 1 HCM 2.2.4 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the Conference Room Pilot 2 work sessions. City project team members will participate in their assigned Conference Room Pilot 2 work sessions and follow up office hours sessions. City project team members will execute their assigned use cases in the designated non-production environment and record their results and feedback in the Conference Room Pilot 2 results Smartsheets, in accordance with the project management processes defined by the Project Management Plan deliverable. Graviton is responsible for preparing and leading the Conference Room Pilot 2 work sessions. Graviton will generate work session content and ensure all required topics are included in the appropriate work sessions. Graviton will record the Conference Room Pilot 2 work sessions, making them available to all project team members upon submission of the deliverable. Graviton will conduct follow up office hours sessions to provide support to City team members. At the conclusion of Conference Room Pilot 2 work sessions, Graviton team members will identify the additions and updates to be included in CEMLI Cycle 3.     City Council 16 – 56 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 40 Deliverable Acceptance Criteria WBS ID City Role Graviton Role reports, integrations, and conversions to be included in Conference Room Pilot 3 are identified and assigned to CEMLI Cycle 3. Conference Room Pilot 3 Conference Room Pilot 3 (CRP3) is a series of work sessions planned for and managed by Graviton with active City participation throughout. The Oracle Cloud applications, inclusive of configurations, reports, integrations, and conversions completed, and unit tested as part of CEMLI Cycle 3, are exercised by the project team members during live sessions to revisit open business process decisions, review business processes with security applied, and focus on advanced reporting and the user interface. CRP3 is highlighted by the introduction of priority reporting and converted transactional data. In each session, Graviton project team members will provide an overview of the changes completed during CEMLI Cycle 3 and the corresponding business process map updates. During the sessions, City project team members will follow along by executing the use cases in the non-production system. City project team members will continue to execute use cases following the sessions and will record the results. Graviton will conduct support sessions to assist City project team members to complete the use cases and address any questions that may arise. At the conclusion of CRP3, new use cases to be added and existing business process maps and uses cases to be updated are identified, reflecting the project team’s findings from CRP3. Lastly, the scope of configurations, reports, integrations, and conversions to be completed prior to the completion of system 1.2.5 Phase 1 HCM 2.2.5 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the Conference Room Pilot 3 work sessions. City project team members will participate in their assigned Conference Room Pilot 3 work sessions and follow up office hours sessions. City project team members will execute their assigned use cases in the designated non-production environment and record their results and feedback in the Conference Room Pilot 3 results Smartsheets, in accordance with the project management processes defined by the Project Management Plan deliverable. Graviton is responsible for preparing and leading the Conference Room Pilot 3 work sessions. Graviton will generate work session content and ensure all required topics are included in the appropriate work sessions. Graviton will record the Conference Room Pilot 3 work sessions, making them available to all project team members upon submission of the deliverable. Graviton will conduct follow up office hours sessions to provide support to City team members. At the conclusion of Conference Room Pilot 3 work sessions, Graviton team members will identify the additions and updates to be included in CEMLI Cycle 4.     City Council 16 – 57 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 41 Deliverable Acceptance Criteria WBS ID City Role Graviton Role test are identified and assigned to CEMLI Cycle 4. System Test System test is the formal testing of the complete system highlighted by integrated business processes supported by converted data, 3rd party system integration, and advanced reporting. The system test variables, including entrance and exit criteria will be established by the test plan deliverable. System test scenarios will be developed based upon use cases, end-to- end test scripts, and interfaces. System test scenarios will be executed by project team members, and tracked in the Smartsheet system test results tracking sheets. 1.2.6 Phase 1 HCM 2.2.6 Phase 2 ERP The City will review System Test results and provide approval of the deliverable work products. Graviton is responsible for leading the project team in the completion of System Test. Graviton will prepare the system test environment. Graviton will plan, facilitate, and execute system test scenarios in accordance with the corresponding approved Test Plan deliverable. Graviton will record the System Test results in Smartsheet. Graviton will address system test issues and coordinate regression testing of system test scenarios as needed. User Acceptance Test User acceptance test is the formal testing of the complete system by the City's project team members and end users. User acceptance test will test the complete system and will be highlighted by completed end user security and workflows, converted data, 3rd party system integration, and advanced reporting. The user acceptance test variables, including entrance and exit criteria, will be established by the test plan deliverable. User acceptance test scenarios will be developed based upon use cases, executed by the City's representatives, and tracked in the Smartsheet user acceptance test results tracking sheet. 1.2.7 Phase 1 HCM 2.2.7 Phase 2 ERP The City is responsible for participating in the completion of User Acceptance Test. The City will execute user acceptance test scenarios in accordance with the corresponding approved Test Plan deliverable. The City will record the user acceptance test results in Smartsheet. Graviton will be responsible for leading the User Acceptance Testing. Graviton will prepare the user acceptance test environment. Graviton will address open issues and coordinate regression testing of user acceptance test scenarios as needed. Graviton will administer Smartsheet in support of the User Acceptance Test.     City Council 16 – 58 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 42 Deliverable Acceptance Criteria WBS ID City Role Graviton Role Payroll Validation Test Payroll validation test is the formal testing of the racle Cloud HCM system’s gross pay and gross- to-net pay calculation for the City employee population. The purpose of the test is to run payrolls for multiple payroll periods, for a full population of City personnel, and to validate the gross and gross-to-net pay calculations against the legacy production payroll results for the same payroll periods. The results will be electronically validated against the legacy system payroll output. Differences are reconciled and issues identified and resolved until only agreeable differences remain. The test is repeated until the City agrees the Oracle Cloud HCM system is correctly calculating the City’s payroll. 2.2.8 Phase 2 ERP The City is responsible for participating in the preparation of the payroll validation testing. The City is responsible for extracting legacy payroll information to be used in the electronic comparison of payroll results, including a payroll register in .csv format. The City team members will execute the payroll validation test under the direction of Graviton. The City will participate in the reconciliation of payroll validation test results, and in the resolution of issues identified during payroll validation testing. Graviton is responsible for leading the project team in accordance with the corresponding Test Plan deliverable, to complete the Payroll Validation Test. Graviton will prepare the payroll validation test environment. Graviton will facilitate the reconciliation of payroll validation test results and take the lead in the resolution of issues identified during payroll validation testing. Production Support Production support is the period following go live where project team members take the lead in supporting the Oracle Cloud production applications. Production support will be provided in accordance with operational procedures documented in the operations transition plan. By the conclusion of the production support period, project team members will transition all operational responsibility to the designated City resources in accordance with the operations transition plan. 1.2.9 Phase 1 HCM 2.2.9 Phase 2 ERP The City is responsible for leading City staff in transitioning the Oracle Cloud system to an operational state. The City will take the lead in the resolution of Level 1 help desk issues and will support Graviton in the resolution of Level 2 and Level 3 help desk issues, as defined by the Operations Transition Plan deliverable. Graviton will support the City in transitioning the Oracle Cloud system to an operational state. Graviton will take the lead in the resolution of Level 2 and Level 3 help desk issues as defined by the Operations Transition Plan deliverable. Graviton will facilitate the resolution of open system issues identified during the production support period.     City Council 16 – 59 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 43 4.3 CEMLI Track The CEMLI track includes those tasks required to design, build, unit test, and deploy the Oracle Cloud application configuration as well as the conversion, integration, and reporting to meet the City’s requirements as defined by the Project Scope document. The CEMLI track includes seven deliverables spanning the five implementation stages as depicted in the graphic below. Graphic: CEMLI Track Deliverables The wide range of application configuration and development activities to be performed during the City’s Oracle Cloud application implementation will reside within the CEMLI track. CEMLI stands for configuration, extension, modification, localization, and integration. Graviton has also added the category Data Conversion. 4.3.1 CEMLI Categories For each category of CEMLI the project team will follow Oracle Unified Method (OUM) best practices in the completion of the individual CEMLIs. he project team’s implementation approach for addressing each category of CEMLI is documented below.     City Council 16 – 60 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 44 4.3.1.1 Configuration The CEMLI category, Configuration, refers to those objects within the Oracle Cloud applications standard functionality that are available during implementation and operations to change the behavior of the applications. Configuration is the primary CEMLI category to be managed by the project team to meet the City’s business requirements. Configuration includes all functional setup tasks completed using the setup and maintenance pages or using implementation projects. The steps to initiating and completing the Oracle Application configuration within each CEMLI cycle are depicted in the process diagram below. These steps will be updated as agreed upon by the project management team and documented in the CEMLI Plan deliverable. Graphic: Application Configuration Process Diagram     City Council 16 – 61 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 45 4.3.1.2 Extension The CEMLI category, Extension, refers to custom code that is developed from scratch to interact with the Oracle Cloud applications to provide added functionality. For this project, extensions are limited to the development of reports using the Oracle Transactional Business Intelligence (OTBI), as well as bolt-on application features required to meet the City’s interface requirements using Oracle PaaS (Oracle Integration Cloud). Any further extensions that would serve as bolt-on application features, would require the approval of both the City and Graviton project management. The steps to initiating and completing the development of Extensions within each CEMLI cycle are depicted in the process diagram below. These steps will be updated as agreed upon by the project management team and documented in the CEMLI Plan deliverable. Graphic: Extension Development Process Diagram     City Council 16 – 62 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 46 4.3.1.3 Modification The CEMLI category, Modification, refers to changes to the standard Oracle Cloud product functionality. Modifications will only be performed by Oracle product development. Requests for modifications are initiated via Oracle service request and must first be accepted by Oracle before development begins. Upon completion of development and testing, modifications are made available as part of the Oracle Cloud quarterly updates. 4.3.1.4 Localization The CEMLI category, Localization, refers to the maintenance of the system to accommodate requirements that apply to specific countries or regions. An example of localizations are changes to accommodate updates to payroll tax calculations. In the case of the City, Localizations include Federal, State, City, and Local payroll tax calculations. Localizations will only be performed by Oracle product development. In the case of localization CEMLIs, Oracle will apply this category of changes on a regular basis as part of the Oracle Cloud quarterly updates.     City Council 16 – 63 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 47 4.3.1.5 Integration The CEMLI category, Integration, refers to inbound and outbound integrations between the Oracle Cloud applications and third-party systems. Integrations may be open interfaces with validation and load programs; standards-based interfaces such as XML Gateway, EDI, and EFT; Oracle published public APIs; integration with Microsoft Excel; and message-based integrations. For complex integrations, Graviton will use Oracle Integration Cloud (OIC) which is included in the Oracle PaaS toolset. The steps to initiating and completing the development of inbound and outbound integrations within each CEMLI cycle are depicted in the process diagrams below. These steps will be updated as agreed upon by the project management team and documented in the CEMLI Plan deliverable. Graphic: Outbound Interface Development Process Diagram     City Council 16 – 64 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 48 For each outbound integration Graviton and the City will determine the integration method to be used. As stated earlier, integrations may be open interfaces with validation and load programs; standards-based interfaces such as XML Gateway, EDI, and EFT; Oracle published public APIs; integration with Microsoft Excel; and message-based integrations. For each inbound integration Graviton and the City will also determine the integration method to be used. Graphic: Inbound Interface Development Process Diagram     City Council 16 – 65 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 49 4.3.1.6 Data Conversion Graviton has also established the CEMLI category of Data Conversion. Data conversion includes the extraction, transformation, and loading of legacy system transactional and setup data into the Oracle Cloud applications. Like integrations, Graviton will use Oracle tools such as HCM Data Loader, ADFDI (Application Development Framework Desktop Integration) and FBDI (File Based Data Import) to complete the data conversion implementation requirements. The steps to initiating and completing the development of data conversion programs within each CEMLI cycle are depicted in the process diagrams below. These steps will be updated as agreed upon by the project management team and documented in the CEMLI Plan deliverable. Graphic: Data Conversion Development Process Diagram     City Council 16 – 66 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 50 4.3.1.6.1 Historical Data Conversion As of the drafting of this SOW the scope of historical data has been defined. However, the solution for historical data conversion is not finalized. The City will perform additional analysis on the following options for converting and housing historical data. • Simpler Systems • Oracle Fusion Data Intelligence (FDI) The project team will look to the City to make a determination for the historical data solution by the end of 2025. At that time the project team will conduct the necessary planning in order to incorporate the required implementation tasks into the Oracle Cloud implementation plan.     City Council 16 – 67 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 51 4.3.2 CEMLI Cycles Included in the CEMLI track are five CEMLI Cycles. CEMLI Cycles represent the method by which the Graviton team will manage configuration and development for the Conference Room Pilots and test cycles. For each Conference Room Pilot, the system test deliverable, and the user acceptance test deliverable, the project management team will determine the configurations, extensions, integrations, and conversions that must be available for the project team to conduct the unit testing of the planned use cases. The required CEMLIs will be assigned to the corresponding CEMLI cycle and managed to be available in time for the Conference Room Pilot or test cycle that requires the CEMLI. The CEMLI Cycle deliverables will include the completed configuration and development as well as unit testing of the assigned CEMLIs in a non-production environment. It is anticipated that later CEMLI cycles will address the more complex CEMLI configuration and development. Graphic: CEMLI Cycles     City Council 16 – 68 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 52 4.3.3 CEMLI Track Deliverables There are seven CEMLI Track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding technical deliverables that will be completed. Each deliverable will be included in the project schedule. Graphic: CEMLI Track Deliverables The table below lists the CEMLI Track deliverables, the deliverable acceptance criteria, the City role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approved the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.     City Council 16 – 69 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 53 Table: CEMLI Track Deliverables Deliverable Acceptance Criteria WBS ID City Role Graviton Role CEMLI Plan In Oracle Cloud Implementation CEMLI stands for configuration, extension, modification, localization, and integration. For the City, this will include Oracle Cloud application configuration, reporting, extensions, integrations, and data conversions. The CEMLI plan will layout the project team’s approach to completing each CEMLI category including standards for specifications, development, and unit testing. The CEMLI plan will identify preferred tools and establish guidelines for utilizing environments in the completion of CEMLIs. 1.3.1 Phase 1 HCM The City will assist Graviton in the completion of the CEMLI Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the CEMLI Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. CEMLI Cycle 1 CEMLI Cycle 1 is the first of five cycles of CEMLI configuration and development. Upon completion of Oracle Cloud business process familiarization, the project team will determine the configurations, reports, integrations, and conversions to be available for Conference Room Pilot 1 and assign those items to CEMLI Cycle 1. Graviton will schedule and conduct discovery sessions to interview City team members. Discovery sessions will be organized by business area. The configuration/development and unit testing of each of those CEMLIs required for Conference Room Pilot 1 will serve as acceptance criteria for CEMLI Cycle 1. 1.3.2 Phase 1 HCM 2.3.2 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the CEMLI Cycle 1 discovery sessions. City project team members will participate in the discovery sessions as assigned, providing input and decision-making regarding business process, configuration, and development design. City project team members will complete assigned action items in accordance with the Project Management Plan deliverable. Graviton is responsible for completing the CEMLI Cycle 1 configuration and development tasks to prepare the City environment for Conference Room Pilot 1. Graviton will facilitate discovery sessions and assign actions as required to meet the CEMLI Cycle 1 goals. Graviton will update use cases, business process maps, and other project documentation as required for Conference Room Pilot 1. CEMLI Cycle 2 CEMLI Cycle 2 is the second of five cycles of CEMLI configuration and development. Upon completion of Conference Room Pilot 1, the project team will determine the 1.3.3 Phase 1 HCM 2.3.3 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the CEMLI Cycle 2 discovery Graviton is responsible for completing the CEMLI Cycle 2 configuration and development tasks to     City Council 16 – 70 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 54 Deliverable Acceptance Criteria WBS ID City Role Graviton Role configurations, reports, integrations, and conversions to be available for Conference Room Pilot 2 and assign those items to CEMLI Cycle 2. Graviton will schedule and conduct discovery sessions to interview City team members. Discovery sessions will be organized by business area. The configuration/development and unit testing of each of those CEMLIs required for Conference Room Pilot 2 will serve as acceptance criteria for CEMLI Cycle 2. sessions. City project team members will participate in the discovery sessions as assigned, providing input and decision-making regarding business process, configuration, and development design. City project team members will complete assigned action items in accordance with the Project Management Plan deliverable. prepare the City environment for Conference Room Pilot 2. Graviton will facilitate discovery sessions and assign actions as required to meet the CEMLI Cycle 2 goals. Graviton will update use cases, business process maps, and other project documentation as required for Conference Room Pilot 2. CEMLI Cycle 3 CEMLI Cycle 3 is the third of five cycles of CEMLI configuration and development. Upon completion of Conference Room Pilot 2, the project team will determine the configurations, reports, integrations, and conversions to be available for Conference Room Pilot 3 and assign those items to CEMLI Cycle 3. Graviton will schedule and conduct discovery sessions to interview City team members. Discovery sessions will be organized by business area. The configuration/development and unit testing of each of those CEMLIs required for Conference Room Pilot 3 will serve as acceptance criteria for CEMLI Cycle 3. 1.3.4 Phase 1 HCM 2.3.4 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the CEMLI Cycle 3 discovery sessions. City project team members will participate in the discovery sessions as assigned, providing input and decision-making regarding business process, configuration, and development design. City project team members will complete assigned action items in accordance with the Project Management Plan deliverable. Graviton is responsible for completing the CEMLI Cycle 3 configuration and development tasks to prepare the City environment for Conference Room Pilot 3. Graviton will facilitate discovery sessions and assign actions as required to meet the CEMLI Cycle 3 goals. Graviton will update use cases, business process maps, and other project documentation as required for Conference Room Pilot 3. CEMLI Cycle 4 CEMLI Cycle 4 is the fourth of five cycles of CEMLI configuration and development. Upon completion of Conference Room Pilot 3, the project team will determine the remaining configurations, reports, integrations, and conversions to be available for System Test 1.3.5 Phase 1 HCM 2.3.5 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the CEMLI Cycle 4 discovery sessions. City project team members will participate in Graviton is responsible for completing the CEMLI Cycle 4 configuration and development tasks to prepare the City environment for System Test.     City Council 16 – 71 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 55 Deliverable Acceptance Criteria WBS ID City Role Graviton Role and assign those items to CEMLI Cycle 4. Graviton will schedule additional discovery sessions, as required, to complete CEMLI Cycle 4. The configuration/development and unit testing of the remaining CEMLIs required for System Test will serve as acceptance criteria for CEMLI Cycle 4. the discovery sessions as assigned, providing input and decision-making regarding business process, configuration, and development design. City project team members will complete assigned action items in accordance with the Project Management Plan deliverable. Graviton will facilitate discovery sessions and assign actions as required to meet the CEMLI Cycle 4 goals. Graviton will update test scenarios and other project documentation as required for System Test. CEMLI Cycle 5 CEMLI Cycle 5 is the fifth of five cycles of CEMLI configuration and development. Upon completion of System Test, the project team will determine the remaining configurations, reports, integrations, and conversions to be available for User Acceptance Test and assign those items to CEMLI Cycle 5. Graviton will schedule additional discovery sessions, as required, to complete CEMLI Cycle 5. The configuration/development and unit testing of the remaining CEMLIs required for User Acceptance Test will serve as acceptance criteria for CEMLI Cycle 5. 1.3.6 Phase 1 HCM 2.3.6 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the CEMLI Cycle 5 discovery sessions. City project team members will participate in the discovery sessions as assigned, providing input and decision-making regarding business process, configuration, and development design. City project team members will complete assigned action items in accordance with the Project Management Plan deliverable. Graviton is responsible for completing the CEMLI Cycle 5 configuration and development tasks to prepare the City environment for the User Acceptance Test. Graviton will facilitate discovery sessions and assign actions as required to meet the CEMLI Cycle 5 goals. Production Cutover The production cutover deliverable is the transition of Oracle Cloud Applications and data from the non-production environment to the production environment. The deliverable marks the successful completion of each task included in the previously submitted and approved cutover plan deliverable. 1.3.7 Phase 1 HCM 2.3.7 Phase 2 ERP The City is responsible for assisting Graviton in the completion of the Production Cutover deliverable. The City will actively participate in the production cutover process in accordance with the Graviton is responsible for leading the project team in the completion of the Production Cutover deliverable. Graviton will plan, facilitate, and execute deliverable tasks in accordance with the     City Council 16 – 72 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 56 Deliverable Acceptance Criteria WBS ID City Role Graviton Role approved Cutover Plan deliverable. approved Cutover Plan deliverable.     City Council 16 – 73 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 57 4.4 Change Management Track The change management track includes the strategies, tasks, and deliverables to facilitate the organizations transition from its legacy systems and existing business processes to the Oracle Cloud applications and the future state business processes that will be implemented as a result. The change management approach combines methods to communicate the importance of change, project processes and tools to identify and document change, and programs to assist City departments to understand and prepare for change. The change management track includes five deliverables spanning the five Graviton implementation stages as depicted in the graphic below. Graphic: Change Management Track Deliverables The project’s change management approach includes three complementary work streams: communications, department readiness and operations transition. The purpose of the communications workstream is to ensure the City’s stakeholders, departments and users have the information required for successful implementation of the Oracle Cloud application and business processes. The communications work stream will identify and categorize the stakeholders for project communication purposes and provide direction for the “who, what, when and where” details for the communications messages. The department readiness workstream includes tools and methods to review and assess the readiness of individual departments for implementation. In the department readiness workstream the project team will document the applications and business process changes and develop readiness work plans for departments to track their progress in adapting to the changes. The operations transition workstream is designed to guide the City in its transition from implementation to an operational state, with specific and detailed recommendations for post implementation operations and maintenance support. This is necessary for the City’s organization to effectively support the new Oracle Cloud system at go-live and beyond. 4.4.1 Change Management Tools The Change Management Track includes the following implementation tools to aid the project team with the three change management work streams described above: communications, department readiness, and operations transition.     City Council 16 – 74 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 58 4.4.1.1 Change Log From the start of the project, team members will capture changes and their anticipated impact on City stakeholders in a change log. For all changes documented in the Change Log, the project team will include recommended actions. The changes included in the change log will also serve as the foundation upon which department readiness workplans will be developed and monitored. Graviton will leverage Smartsheet for the change log. The specific use of Smartsheet for the purpose of recording and managing changes will be determined by the City and Graviton project managers and will be documented in the Project Management Plan and Change Management Plan deliverables. 4.4.1.2 Communications Authoring Graviton will develop video communications using Adobe Captivate as the authoring tool. The specific use of Adobe Captivate for developing communications will be determined by the City and Graviton project team members and will be documented in the Communications Plan deliverable. Adobe Captivate will be administered by Graviton project team members though completion of the Project Closeout deliverable. 4.4.1.3 Department Work Plans Department readiness encourages City departments to become fully engaged with the Oracle Cloud project, complete specific tasks and activities required for implementation, and assess departmental readiness for go-live. Department work plans will be developed as part of the department readiness activities. Department work plans identify, document, and provide specific engagement and completion activities for the departments to address to be ready to use and adopt the new Oracle Cloud system and related business processes. Graviton will use Smartsheet as the standard tool for establishing and monitoring department work plans. The departments themselves will be responsible for recording the status of their departmental tasks in the work plans. 4.4.1.4 Operations RASCI Chart The purpose of the Operations Transition Plan will be to provide the City with detailed recommendations for post implementation operations and maintenance support. A critical component of the Operations Transition Plan is identifying City staff who will fill the operations and maintenance roles. The Operations Transition Plan will include operational roles and responsibilities listed as a RASCI (Responsible, Accountable, Supports, Consulted, Informed) chart. This RASCI chart will provide detailed direction regarding “who does what” for supporting the racle Cloud applications after implementation. The RASCI chart will be drafted during the build stage, maintained throughout implementation, and then finalized with the City’s transition to operations and maintenance.     City Council 16 – 75 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 59 4.4.2 Stakeholder Communication Production The steps to complete the production of stakeholder video communications in support of the Change Management Communications Workstream are depicted in the process diagram below. These steps will be updated as agreed upon by the project management team and documented in the Communications Plan deliverable. Graphic: Stakeholder Communications Process Diagram     City Council 16 – 76 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 60 4.4.3 Change Management Track Deliverables For each implementation phase, there will be 5 change management track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding change management deliverables that will be completed. Each deliverable will be included in the project schedule. Graphic: Change Management Deliverables The table below lists the change management track deliverable, the deliverable acceptance criteria, the City’s role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approved the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.     City Council 16 – 77 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 61 Table: Change Management Track Deliverables Deliverable Acceptance Criteria WBS ID City Role Graviton Role Change Management Plan The purpose of the Change Management Plan is to define the approach, methods, tools, resources, and schedule for the communications, department readiness, and operations transition workstreams within the Change Management Implementation track. The Change Management Plan will be completed during the design stage of the project. 1.4.1 Phase 1 HCM The City will assist Graviton in the completion of the Change Management Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the Change Management Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. Communications Plan The Communications Plan is completed during the Design stage, and describes the approach and methods used to create and manage communications to ensure the City stakeholders and users have the information required for successful implementation of the Oracle Cloud applications and business processes. The project team will perform a stakeholder analysis to identify the groups and individuals that are involved with or impacted by the implementation of the Oracle Cloud applications. The Communications Plan then establishes the structure for communications as well as the “who, what, when and where” details for the communications. 1.4.2 Phase 1 HCM The City will assist Graviton in the completion of the Communications Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the Communications Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. Change Impact Analysis The purpose of the Change Impact Analysis deliverable is to document the major changes and impacts to City departments and stakeholders resulting from the implementation of the Oracle Cloud systems. Project team members will begin tracking 1.4.3 Phase 1 HCM 2.4.3 Phase 2 ERP The City will assist Graviton in the completion of the Change Impact Analysis deliverable. City project team members assist Graviton with identifying Graviton is responsible for leading the project team in the completion of the Change Impact Analysis deliverable. Graviton will gather the recorded changes     City Council 16 – 78 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 62 Deliverable Acceptance Criteria WBS ID City Role Graviton Role changes during the design stage. Those changes will culminate in a Change Impact Analysis deliverable being submitted during the build stage. Graviton will provide the templates, tools, and direction for the Change Impact Analysis. All project team members will be tasked with recording change and change impacts throughout implementation. changes throughout implementation. The City will assist Graviton in determining the impact of those changes on City departments and stakeholders. Following its submission, the City will review deliverable content, provide feedback, and approve deliverable work products. and will develop an impact analysis. Graviton will review the impact analysis content with the City and will incorporate City feedback before submitting the deliverable for approval. Department Readiness Department work plans will be developed during the Build stage and updated through the deploy stage. Prior to the conclusion of the test stage the project team will assess department readiness for implementation. Department readiness will be measured by reviewing the progress of individual departments against their corresponding department work plans along with outreach to some or all departments as required. The Department Readiness Assessment deliverable will be completed during the test stage of the project. Graviton will develop department workplans in Smartsheet, and the City will assign the workplans to the departments and gather status. 1.4.4 Phase 1 HCM 2.4.4 Phase 2 ERP The City is responsible for leading City staff in the coordination of Department Readiness tasks. The City will distribute Graviton developed department work plans and will coordinate the gathering of status with the City departments. The City will escalate issues and risks to departments and will facilitate project team support of those departments. Graviton will support the City in the completion of the Department Readiness deliverable work products. Graviton will facilitate the planning of the deliverable, actively participating in the deliverable related work sessions and complete assigned deliverable related tasks. Operations Transition Plan Critical to the project will be the eventual transition of the system administration and support into a steady state operational model. The purpose of the Operations Transition Plan deliverable is to provide the City with specific and detailed recommendations for post 1.4.5 Phase 1 HCM The City is responsible for assisting Graviton in the completion of the Operations Transition Plan deliverable. The City will actively participate in Graviton is responsible for leading the project team in the completion of the Operations Transition Plan deliverable. Graviton will plan, facilitate, and execute     City Council 16 – 79 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 63 Deliverable Acceptance Criteria WBS ID City Role Graviton Role implementation operations and maintenance support. The Operations Transition Plan incorporates best practices for enterprise system governance, business ownership, data management, stakeholder roles and structure, help desk and user support, and change request intake and decision making. The Operations Transition Plan will include operational roles and responsibilities listed as a RASCI (Responsible, Accountable, Supports, Consulted, Informed) chart. deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval.     City Council 16 – 80 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 64 4.5 Training Track The training track includes the deliverables and tasks to complete the training requirements to support the organizations’ transition to the racle Cloud applications. he transition to cloud-based systems requires a greater emphasis on end user training due to both the system and business process changes that will be implemented. The project team will implement a blended learning end user training program for the City. The training track includes three deliverables spanning the five implementation stages as depicted in the graphic below. Graphic: Training Track Deliverables End user training activities are initiated during the build stage of the project. The timing is due to the availability of a mature set of business process maps and use cases, where the business process track has completed Conference Room Pilot 3. The inventory of use cases will be leveraged in the development of the end user training plan, where the project team defines the users that need to be trained, the business processes they are to be trained on, when training will be delivered, and how the training will be conducted. Following the development of the end user training plan, the focus will shift to the development of training content. The approach to training content will be to take a subset of use cases in a designated end user training course, and leveraging the step-by-step instructions within the use case, develop job aids and training content. The final step in the deployment of the training program is the delivery of end user training. For core users, Graviton will deliver in person classroom training. For casual end users, Graviton will deliver online learning, which will allow users to take online, self-paced, on demand training. On demand training can be taken repeatedly by the end user before and after go-live. 4.5.1 End User Training Tools Graviton will provide the following end user training tools to support the City and the project team in the development of an effective end user training program. 4.5.1.1 End User Training PDF Job Aids: Microsoft Word Graviton will develop end user training job aids in PDF. Job aids are step-by-step end user instructions that include screen shots, navigation, and written steps for completing online transactions in the Oracle Cloud system. Graviton uses Microsoft Word to expedite screen captures as Graviton project team     City Council 16 – 81 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 65 members record transactions. Those screen captures become the job aids that are edited in Microsoft Word and then ultimately published as PDF documents. The specific use of Microsoft Word for developing job aids will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. 4.5.1.2 End User Training Video Content: Adobe Captivate Graviton will develop end user training video content and job aids in SCORM 1.2 compliant format. Graviton leverages Adobe Captivate as our authoring tool. Adobe Captivate will transition training content from basic PowerPoint format to interactive videos with voice over and recorded webcam content. All Graviton developed end user training content will be owned by the City. Graviton will ensure the City has access to all training content throughout implementation and will transition all training content to the City by the conclusion of the project. The specific use of Adobe Captivate for developing training content and job aids will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. Adobe Captivate will be administered by Graviton project team members though completion of the Project Closeout deliverable. 4.5.1.3 Learning Management System (LMS): LearnUpon The City will leverage Oracle Learning wherever possible to complete the End User Training program. Until such time as Oracle learning is implemented, Graviton will provide an optional LearnUpon learning management system (LMS) for the City’s implementation of racle Cloud. This LMS is optional. The LMS will allow for the improved organization and administration of the blended Learning training program for the City, including course development, blending instructor-led and eLearning courses, managing LMS users, and providing reports to the project team on training progress. The specific use of the LMS will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. LearnUpon will be administered by Graviton project team members through completion of the Project Closeout deliverable. Graviton would provide LearnUpon for the City’s use during the project and for one year following the project go-live. The Project Closeout deliverable would establish a plan for transitioning administration of LearnUpon from Graviton project team members to City project team members.     City Council 16 – 82 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 66 4.5.2 Training Content Production Graviton produced end user training content will include both job aids and training videos. The steps to complete the production of these types of end user training content in support of the Training implementation track are depicted in the process diagrams below. These steps will be updated as agreed upon by the project management team and documented in the End User Training Plan deliverable. Graphic: Job Aid Process Diagram     City Council 16 – 83 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 67 Graphic: Training Video Process Diagram     City Council 16 – 84 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 68 4.5.3 Training Track Deliverables For each implementation phase, there will be 3 training track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding training deliverables that will be completed. Each deliverable will be included in the project schedule. Graphic: Training Track Deliverables The table below lists the training track deliverable, the deliverable acceptance criteria, the City’s role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approved the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.     City Council 16 – 85 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 69 Table: Training Track Deliverables Deliverable Acceptance Criteria WBS ID City Role Graviton Role End User Training Plan The approach to end user training will be to deploy a blended learning program including both on demand and instructor-led training. The end user training plan will detail each variable required to implement the eLearning program. The plan will establish training courses based on the use cases developed by the project team during the design and build stages. The training courses and corresponding use cases will be the basis for the end user training curriculum. For each training course the end user training plan will list the planned City attendees. Lastly, all learning management system configuration and administration decisions to deploy the blended learning program will be defined. 1.5.1 Phase 1 HCM 2.5.1 Phase 2 ERP The City will assist Graviton in the completion of the End User Training Plan deliverable. The City will actively participate in deliverable related work sessions and complete assigned deliverable related tasks. The City will review deliverable content, provide feedback, and approve deliverable work products. Graviton is responsible for leading the project team in the completion of the End User Training Plan deliverable. Graviton will plan, facilitate, and execute deliverable tasks. Graviton will be responsible for generating deliverable content, incorporating City feedback, and submitting deliverable work products for approval. End User Training Content End User Training Content will consist of job aids and end user training videos. Job aids are the equivalent of desktop procedures that reflect the step-by-step processes documented in the use cases which are developed and maintained by the Graviton project team. Job aids will serve as operational documents to be referenced by the City's users following the project’s transition to an operational state. In addition to job aids, the project team will develop end user training videos that are also based upon the step-by-step processes documented in the use cases. End user training videos will elaborate on the business processes captured in the use cases by incorporating additional process flows and narratives. 1.5.2 Phase 1 HCM 2.5.2 Phase 2 ERP The City is responsible for identifying the Job Aids and Training Videos to be developed by the Graviton team. The City will actively participate in the development of end user training content by providing feedback to the Graviton team and where appropriate. The City will approve all end user training content prior to it being made available to City users. Graviton is responsible for leading the project team in the completion of the End User Training Content deliverable. Graviton will plan, facilitate, and execute the creation of Job Aids and Training Videos as defined by the End User Training Plan deliverable. Graviton will review end user training content with the City, addressing feedback by updating the content accordingly.     City Council 16 – 86 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 70 Deliverable Acceptance Criteria WBS ID City Role Graviton Role The Graviton project team will develop 50 job aids and 10 end user training videos for Phase 1 HCM. The Graviton project team will develop 75 job aids and 15 end user training videos for Phase 2 ERP. If the City determines that additional training documentation is needed, additional support will be managed in accordance with the Oracle Cloud Implementation scope management process to be documented in the Project Management Plan deliverable. The project management team will document the job aids and end user training videos to be produced in the End User Training Plan deliverable. All job aids and end user training videos are the property of the City and will be transitioned to the City no later than the completion of the Project Closeout deliverable. End User Training In the blended learning training approach, end user training is delivered in both an online on-demand format and an in-person instructor led format. Graviton will be responsible for ensuring the delivery of online on-demand training by administering the optional Graviton learning management system (LMS), and for ensuring designated users have access to the Graviton LMS and corresponding content is being delivered in accordance with the End User Training Plan. Graviton will be responsible for delivering in- person instructor-led training. Graviton will administer the LMS to support the instructor- led training. 1.5.3 Phase 1 HCM 2.5.3 Phase 2 ERP The City is responsible for coordinating City team members’ participation in the end user training program. City end users will complete their assigned courses in accordance with the End User Training Plan deliverable. Online training attendees will complete assigned LearnUpon learning management system courses, and in-person training attendees will Graviton is responsible for administering the LearnUpon learning management system to support the end user training program. Graviton will provide the required support to ensure City end users are assigned the correct courses and that all content is available as defined by the End User Training Plan deliverable. Graviton will deliver in- person training as defined by     City Council 16 – 87 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 71 Deliverable Acceptance Criteria WBS ID City Role Graviton Role complete the assigned scheduled classes. the End User Training Plan deliverable.     City Council 16 – 88 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 72 5 Oracle Cloud Implementation Timeline The graphic below provides a summary level project schedule, showing the two implementation phases and the five implementations stages as described in the Implementation Approach section of this Statement of Work. Graphic: Summary Timeline The kick-off date, go-live date, and end date for each implementation phase is listed in the table below. Table: City Implementation Phase Schedule *Phase 2 ERP will kickoff the Chart of Account Redesign effort August 4, 2025. However all other Phase 2 ERP activities will not start until January 2, 2026. The timeline for each stage is based upon the critical path deliverables and milestones. Those critical path deliverables and milestones are depicted in the graphic below. Graphic: Graviton Methodology Critical Path In the sections that follow the critical path timeline and detailed schedule are defined for both Phase 1 HCM and Phase 2 ERP. uild est eploy esignPlanC esign esign uild estPlan eploy Project Phase Phase Kick-off Date Go-Live Date Phase End Date Phase 1 HCM September 1, 2025 January 1, 2027 March 26, 2027 Phase 2 ERP July 7, 2025* July 1, 2027 October 1, 2027     City Council 16 – 89 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 73 5.1 Phase 1 HCM Implementation Timeline Phase 1 HCM is scheduled to start September 1, 2025, and end March 26, 2027. Phase 1 HCM includes a go-live of January 1, 2027. The go-live will follow a sixteen-month implementation. Graviton will provide production support services for three months after go-live. This Statement of Work includes a Gantt chart depicting the Phase 1 HCM critical path, as well as an initial Phase 1 HCM project schedule. 5.1.1 Phase 1 HCM Critical Path The Phase 1 HCM critical path deliverables are seventeen business process and CEMLI implementation track deliverables required to prepare the Oracle Cloud applications for the City’s Phase 1 HCM go-live. The critical path deliverables are the basis for the Phase 1 HCM timeline. The project management, change management, and training implementation track deliverables are scheduled in relation to the Phase 1 HCM critical path deliverables and milestones they are dependent on. Graphic: Phase 1 HCM Critical Path Gantt Chart 5.1.2 Phase 1 HCM Schedule At Phase 1 HCM initiation, a detailed project schedule will be created in Smartsheet and will be available for collaboration with all Graviton and City project team members. Maintenance of the project schedule will be a recurring task that is defined in the Project Management Plan deliverable to be completed in the first weeks of the project phase. The table below represents the initial schedule of deliverables for Phase 1 HCM. The schedule is the basis for the Graviton Phase 1 HCM staffing plan and implementation services costs. Table: Phase 1 HCM Schedule     City Council 16 – 90 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 74 ID Task Name Duration Start Finish Phase 2 - HCM 410d 09/01/25 03/26/27 Stage 1 - Plan 30d 09/01/25 10/10/25 1.1.1 Project Management Plan 20d 09/01/25 09/26/25 1.2.1 Requirements/Use Cases/BPMs 20d 09/15/25 10/10/25 Stage 2 - Design 80d 10/13/25 01/30/26 1.2.2 Business Process Familiarization 20d 10/13/25 11/07/25 1.3.1 CEMLI Plan 20d 10/13/25 11/07/25 1.3.2 CEMLI Cycle 1 40d 11/10/25 01/02/26 1.2.3 Conference Room Pilot 1 20d 01/05/26 01/30/26 1.4.1 Change Management Plan 20d 12/08/25 01/02/26 1.4.2 Communications Plan 20d 01/05/26 01/30/26 Stage 3 - Build 130d 02/02/26 07/31/26 1.3.3 CEMLI Cycle 2 40d 02/02/26 03/27/26 1.2.4 Conference Room Pilot 2 20d 03/30/26 04/24/26 1.3.4 CEMLI Cycle 3 40d 04/27/26 06/19/26 1.2.5 Conference Room Pilot 3 20d 06/22/26 07/17/26 1.1.2 Project Scope 20d 07/06/26 07/31/26 1.1.3 Test Plan 20d 07/06/26 07/31/26 1.4.3 Change Impact Analysis 20d 07/06/26 07/31/26 1.5.1 End User Training Plan 20d 07/06/26 07/31/26 Stage 4 - Test 120d 07/20/26 01/01/27 1.3.5 CEMLI Cycle 4 25d 07/20/26 08/21/26 1.2.6 System Test 40d 08/24/26 10/16/26 1.3.6 CEMLI Cycle 5 20d 10/19/26 11/13/26 1.2.7 User Acceptance Test 20d 11/16/26 12/11/26 1.2.8 Payroll Parallel Test 100d 07/27/26 12/11/26 1.1.4 Cutover Plan 20d 11/16/26 12/11/26 1.5.2 End User Training Content 60d 09/21/26 12/11/26 1.5.3 End User Training 30d 11/23/26 01/01/27 1.4.4 Department Readiness 30d 11/23/26 01/01/27 Stage 5 - Deploy 70d 12/21/26 03/26/27 1.3.7 Production Cutover 10d 12/21/26 01/01/27 1.4.5 Operations Transition Plan 20d 01/04/27 01/29/27 1.2.9 Production Support 60d 01/04/27 03/26/27 1.1.5 Project Phase Closeout 20d 03/01/27 03/26/27     City Council 16 – 91 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 75 5.2 Phase 2 ERP Implementation Timeline Phase 2 ERP is scheduled to begin August 4, 2025, and end October 1, 2027, with a July 1, 2027, go-live. Phase 2 ERP will be a twenty three-month implementation followed by three months of support. This Statement of Work includes a Gantt chart depicting the Phase 2 ERP critical path, as well as an initial Phase 2 ERP project schedule. 5.2.1 Phase 2 ERP Critical Path The Phase 2 ERP critical path deliverables are seventeen business process and CEMLI implementation track deliverables required to prepare the Oracle Cloud applications for the City’s Phase 2 ERP go-live. The critical path deliverables are the basis for the Phase 2 ERP timeline. The project management, change management, and training implementation track deliverables are scheduled in relation to the Phase 2 ERP critical path deliverables and milestones they are dependent on. Graphic: Phase 2 ERP Critical Path Gantt Chart 5.2.2 Phase 2 ERP Schedule At Phase 2 ERP initiation, a detailed project schedule will be created in Smartsheet and will be available for collaboration with all Graviton and City project team members. Maintenance of the project schedule will be a recurring task that is defined in the Project Management Plan deliverable to be completed in the first weeks of the project phase. The table below represents the initial schedule of deliverables for Phase 2 ERP. The schedule is the basis for the Graviton Phase 2 ERP staffing plan and implementation services costs. Table: Phase 2 ERP Schedule     City Council 16 – 92 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 76 ID Task Name Duration Start Finish Phase 3 - ERP 565d 08/04/25 10/01/27 Pre-Implementation Tasks 130d 08/04/25 01/02/26 2.2.0 Chart of Account Design 130d 07/07/25 01/02/26 Stage 1 - Plan 40d 01/05/26 02/27/26 2.1.1 Project Management Plan 20d 01/05/26 01/30/26 2.2.1 Requirements/Use Cases/BPMs 20d 02/02/26 02/27/26 Stage 2 - Design 80d 03/02/26 06/19/26 2.2.2 Business Process Familiarization 20d 03/02/26 03/27/26 2.3.2 CEMLI Cycle 1 40d 03/30/26 05/22/26 2.2.3 Conference Room Pilot 1 20d 05/25/26 06/19/26 Stage 3 - Build 150d 06/22/26 01/15/27 2.3.3 CEMLI Cycle 2 40d 06/22/26 08/14/26 2.2.4 Conference Room Pilot 2 25d 08/17/26 09/18/26 2.3.4 CEMLI Cycle 3 40d 09/21/26 11/13/26 2.2.5 Conference Room Pilot 3 25d 11/16/26 12/18/26 2.1.2 Project Scope 20d 12/21/26 01/15/27 2.1.3 Test Plan 20d 12/21/26 01/15/27 2.5.1 End User Training Plan 20d 12/21/26 01/15/27 Stage 4 - Test 140d 12/21/26 07/02/27 2.3.5 CEMLI Cycle 4 30d 12/21/26 01/29/27 2.2.6 System Test 40d 02/01/27 03/26/27 2.3.6 CEMLI Cycle 5 20d 03/29/27 04/23/27 2.2.7 User Acceptance Test 20d 04/26/27 05/21/27 2.1.4 Cutover Plan 20d 04/26/27 05/21/27 2.5.2 End User Training Content 60d 03/01/27 05/21/27 2.5.3 End User Training 30d 05/24/27 07/02/27 2.4.4 Department Readiness 30d 05/24/27 07/02/27 Stage 5 - Deploy 75d 06/21/27 10/01/27 2.3.7 Production Cutover 10d 06/21/27 07/02/27 2.4.5 Operations Transition Plan 20d 07/05/27 07/30/27 2.2.8 Production Support 65d 07/05/27 10/01/27 2.1.5 Project Phase Closeout 20d 09/06/27 10/01/27     City Council 16 – 93 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 77 6 Oracle Cloud Implementation Staffing Implementation of the Oracle Cloud modules for the City will require close collaboration between Graviton and City project team members. This Oracle Cloud Implementation Staffing section describes the Graviton and City project teams that will complete the implementation of Oracle Cloud for the City. The project roles of both Graviton and City project team members are defined. In addition, a Graviton project team organization chart and staffing plan, as well as a City staffing plan are included for each project phase. 6.1 Project Roles 6.1.1 Graviton Project Roles The Graviton project team includes Oracle Cloud experienced consultants that have the versatility to perform project tasks across the project management, business process, technical, change management, and training implementation tracks. However, the primary role of each position in the Graviton organization chart is described in the table below. Table: Graviton Project Roles Project Role Description Project Manager The Graviton’s project manager will oversee the project’s execution and will be accountable for its success. The Graviton project manager will also participate in the steering committee and Leadership meetings with the City to ensure that any feedback from the City is properly addressed. The Graviton project manager will manage the day-to-day task assignments for the project team. The Graviton project manager will ensure project management best practices are being followed including ongoing risk management activities. The Graviton Project Manager will will be responsible for completing the following work products: • Project Management Plan • Project Scope • Test Plan • End User Training Plan • Cutover Plan • Project Closeout Associate Project Manager The Graviton Associate Project Manager is a member of the Project Management Team reporting to the Graviton Project Manager. The Graviton Associate Project Manager will administer the Graviton project management tools including SharePoint, Smartsheet, OneNote, Miro, Adobe Captivate, and LearnUpon. The Graviton Associate Project Manager will be responsible for maintaining the project schedule, project smartsheets, and project Miro board. Solution Architect Graviton will assign a solution architect to Phase 1 HCM and two Solution Architects to Phase 2 ERP. The solution architects will be responsible for overseeing the functional and technical design, and for ensuring the Oracle Cloud modules and corresponding CEMLI development will meet the City’s goals as stated in this S W.     City Council 16 – 94 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 78 Project Role Description Business Process Consultants Graviton business process consultants will bring Oracle Cloud application expertise to the project team and will work on the work products and deliverables listed in this SOW through the life of the project. They will be responsible for the following work products and deliverables: • Business Process Maps and Use Cases • Business Process Familiarization • Conference Room Pilot 1 • Conference Room Pilot 2 • Conference Room Pilot 3 • System Test • User Acceptance Test • Payroll Validation Test • End User Training • Production Support CEMLI Developers Graviton CEMLI developers bring expert knowledge in the Oracle Cloud tools that will be utilized for CEMLI development including OTBI, Oracle PaaS, OIC, etc. CE MLI Developers will develop the following CEMLI Track work products and deliverables listed in this SOW: • CEMLI Plan • CEMLI Cycle 1 • CEMLI Cycle 2 • CEMLI Cycle 3 • CEMLI Cycle 4 • CEMLI Cycle 5 • Production Cutover CEMLI Business Analysts Graviton CEMLI Business Analysts bring Oracle Cloud configuration expertise. CEMLI Business Analyst resources will develop the following work products and deliverables listed in this SOW: • CEMLI Cycle 1 • CEMLI Cycle 2 • CEMLI Cycle 3 • CEMLI Cycle 3 • CEMLI Cycle 4 • System Test • End User Training Content • Production Cutover • Production Support Change Management Lead The Graviton Change Management Lead will be responsible for working with project team members to facilitate the completion of the change management track work products including the following: • Change Management Plan • Communications Plan • Change Impact Analysis • Department Readiness Plan • Operations Transition Plan     City Council 16 – 95 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 79 6.1.2 City Project Roles The City project team includes experts in City business processes, City legacy systems, and City organizational considerations. City project team members will participate in project activities across implementation tracks. However, each City project team member will be assigned a primary project role, which can be described in the table below. Table: City Project Roles Project Role Description Steering Committee The City Steering Committee will be responsible for providing the strategic direction for the project and serving as the escalation point for project Risks, Actions, Issues, and Decisions which the project team is unable to resolve itself. The Steering Committee will meet on a regular basis to review the project progress summary, change management status, active project tasks, and future project tasks. The Steering Committee agenda, timing, and participants will be documented in the Project Management Plan deliverable. Project Manager The City Project Manager will be responsible for leading City project team members in the completion of their assigned project tasks; ensuring City team members follow the project management processes defined by the Project Management Plan deliverable. The City Project Manager will facilitate City decision making. The City Project Manager will schedule and facilitate Steering Committee and Leadership Update meetings. The City Project Manager will assist the Graviton Project Manager in the completion of the following Project Management deliverables in accordance with the deliverable definitions included in this Statement of Work. • Project Management Plan • Project Scope • Test Plan • Cutover Plan • Project Closeout Functional Leads City Functional Leads are experts in City integrated business processes. City Functional Leads are authorized by City executive team members to make Oracle Cloud configuration decisions based upon the information and guidance provided by their Graviton project team counterparts. City Functional Leads will support CEMLI development, providing business process requirements related to data conversions, interfaces, configuration, security, workflow, and reporting. City Functional Leads will participate in work sessions related to the following project deliverables in accordance with the deliverable definitions included in this Statement of Work. • Business Process Familiarization • CEMLI Cycle 1 • Conference Room Pilot 1 • CEMLI Cycle 2 • Conference Room Pilot 2 • CEMLI Cycle 3 • Conference Room Pilot 3 • System Test     City Council 16 – 96 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 80 Project Role Description • User Acceptance Test • Payroll Validation Test • End User Training • Production Support Subject Matter Experts City Subject Matter Experts are key stakeholders in the City, who are experts in both City-wide and department-specific business processes. City Subject Matter Experts are encouraged to actively provide feedback to both the Project Management team as well as the City and Graviton Functional team. As required, City Subject Matter Experts will support CEMLI development by providing business process expertise to the development resources. City Subject Matter Experts will receive knowledge transfer as they actively participate in work sessions related to the following project deliverables in accordance with the deliverable definitions included in this Statement of Work. • Cloud Business Process Familiarization • CEMLI Cycle 1 • Conference Room Pilot 1 • CEMLI Cycle 2 • Conference Room Pilot 2 • CEMLI Cycle 3 • Conference Room Pilot 3 • CEMLI Cycle 4 • System Test • CEMLI Cycle 5 • User Acceptance Test • Production Support City Subject Matter Experts must also be able to provide insight into department specific requirements. The following functional areas require the City to assign subject matter experts for affected departments. • Human Resources – Subject Matter Experts are required to provide expertise on subjects the City HR Lead requires assistance with. • Time and Attendance – Subject Matter Experts are required to provide department time and attendance requirements and approval workfl ows. • General Ledger/Accounting – Subject Matter Experts are required to bring additional perspective and expertise to accounting related design discussions including chart of accounts and financial reporting. • Projects and Grants – Subject Matter Experts are required to provide department project and grant requirements including grant reimbursement, project reporting, and data conversion. • Procurement/Purchasing – Subject Matter Experts are required to provide department specific procurement requirements including requisition approvals and contracts. • Inventory Management – Subject Matter Experts are requred to provide department specific inventory requirements including item set up and inventory related business processes. Technical Developers City Technical Developers bring expert knowledge in the City legacy systems for the purpose of supporting the Oracle Cloud CEMLI development. City Developers will take     City Council 16 – 97 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 81 Project Role Description an active role in the completion of interfaces and data conversion. They will also participate in and provide support as needed for reporting, security, workflow development, and configuration efforts in accordance with the development processes documented in this Statement of Work. Those processes will be further defined by the CEMLI Plan deliverable. City Technical Developers will participate in the completion of the following deliverables in accordance with the deliverable definitions documented in this SOW: • CEMLI Plan • CEMLI Cycle 1 • CEMLI Cycle 2 • CEMLI Cycle 3 • CEMLI Cycle 4 • CEMLI Cycle 5 • Production Cutover     City Council 16 – 98 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 82 6.2 Phase 1 HCM Project Team The Phase 1 HCM project team organization chart and staffing plans for Graviton team members, as well as a staffing plan for City team members, are included below. 6.2.1 Phase 1 HCM Graviton Project Team Organization Chart The Graviton project team is organized by implementation track. Team members that align with an implementation track are generally responsible for the completion of work products in that implementation track. Graphic: Graviton Phase 1 HCM Project Team Organization Chart     City Council 16 – 99 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 83 6.2.2 Phase 1 HCM Graviton Staffing Plan The Graviton Phase 1 HCM staffing plan indicates resource participation by week for the duration of the Oracle Cloud HCM Implementation. Resource participation aligns with the five implementation stages and critical path deliverables. Graphic: Phase 1 HCM Graviton Staffing Plan Individual Graviton resource participation listed in the graphic above represents the best estimates at this time. It will be at the discretion of the Graviton Engagement Manager to adjust resource participation as required by the project. The City has the right to review and approve or deny any key Graviton staff. If it is determined that a Graviton project team member is not performing, the City has the right to request a replacement. Where changes to Graviton staff are required, the Graviton and City project managers will determine the appropriate transition of resources Mar-27Jan-27 Feb-27Jul-26 Aug-26 Sep-26 Oct-26 Nov-26 Dec-26Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26Sep-25 Oct-25 Nov-25 Dec-25 Santa Ana 9/1/20259/8/20259/15/20259/22/20259/29/202510/6/202510/13/202510/20/202510/27/202511/3/202511/10/202511/17/202511/24/202512/1/202512/8/202512/15/202512/22/202512/29/20251/5/20261/12/20261/19/20261/26/20262/2/20262/9/20262/16/20262/23/20263/2/20263/9/20263/16/20263/23/20263/30/20264/6/20264/13/20264/20/20264/27/20265/4/20265/11/20265/18/20265/25/20266/1/20266/8/20266/15/20266/22/20266/29/20267/6/20267/13/20267/20/20267/27/20268/3/20268/10/20268/17/20268/24/20268/31/20269/7/20269/14/20269/21/20269/28/202610/5/202610/12/202610/19/202610/26/202611/2/202611/9/202611/16/202611/23/202611/30/202612/7/202612/14/202612/21/202612/28/20261/4/20271/11/20271/18/20271/25/20272/1/20272/8/20272/15/20272/22/20273/1/20273/8/20273/15/20273/22/20273/29/2027Phase 1 HCM Stage 1 - Plan Stage 2 - Design Stage 3 - Build Stage 4 - Test Stage 5 - Deploy Resource Role Hours Project Management Greg Catanzano Project Manager 1,290 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 10 10 10 10 5 5 5 5 Dhrumil Dwivedi Associate Project Mgr 1,290 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 10 10 10 10 5 5 5 5 Ray Hirte Change Manager 592 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 Business Process Vineet Srivastava Solution Architect - HCM 1,050 10 10 10 10 10 10 20 20 20 20 10 10 10 10 10 10 10 10 20 20 20 20 10 10 10 10 10 10 10 10 20 20 20 20 10 10 10 10 10 10 10 10 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 20 20 20 20 20 10 10 15 15 15 15 Sree Jangiti Payroll 1,450 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 25 25 25 25 25 25 25 25 25 20 20 10 10 10 10 5 5 5 5 Vimal Chandran Human Resources/Learning 1,450 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 25 25 25 25 25 25 25 25 25 20 20 10 10 10 10 5 5 5 5 Alicia Ponce Benefits 1,450 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 25 25 25 25 25 25 25 25 25 20 20 10 10 10 10 5 5 5 5 Logan Krall Time & Absence 1,450 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 25 25 25 25 25 25 25 25 25 20 20 10 10 10 10 5 5 5 5 CEMLI Saunak Patel Technical Lead 1,180 10 10 20 20 20 20 20 20 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 20 20 10 10 10 10 10 10 5 5 5 5 Bala Cheeterala Developer 1,180 10 10 20 20 20 20 20 20 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 20 20 10 10 10 10 10 10 5 5 5 5 Nishant Rai Developer 1,200 10 10 10 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 10 Jammy Gupta Business Analyst 1,200 10 10 10 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 10 Parul Gaekwad Business Analyst 1,200 10 10 10 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 10 Rajnandini Chouhan Business Analyst 1,200 10 10 10 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 10 17182 PMP Stage 2 - DesignStage 1 - Plan CEMLI Cycle 2 Stage 3 - Build CRP1CEMLI Cycle 1BPFReq/UC/BPM CRP3 PC Stage 5 - Deploy Production Support Phase 2 HCM Stage 4 - Test CEMLI Cycle 3CRP2 UATCEMLI5System TestCEMLI Cycle 4     City Council 16 – 100 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 84 6.2.3 Phase 1 HCM City Staffing Plan The City Phase 1 HCM staffing plan indicates resource participation by week for the duration of the Oracle Cloud HCM Implementation. Resource participation aligns with the five implementation stages and critical path deliverables. Graphic: Phase 1 HCM City Staffing Plan Individual City resource participation listed in the graphic above represents the best estimates at this time. Apr-26 May-26 Jun-26Sep-25 Oct-25 Nov-25 Dec-25 Jan-27 Feb-27 Mar-27Jul-26 Aug-26 Sep-26 Oct-26 Nov-26 Dec-26Jan-26 Feb-26 Mar-26 Santa Ana 9/1/20259/8/20259/15/20259/22/20259/29/202510/6/202510/13/202510/20/202510/27/202511/3/202511/10/202511/17/202511/24/202512/1/202512/8/202512/15/202512/22/202512/29/20251/5/20261/12/20261/19/20261/26/20262/2/20262/9/20262/16/20262/23/20263/2/20263/9/20263/16/20263/23/20263/30/20264/6/20264/13/20264/20/20264/27/20265/4/20265/11/20265/18/20265/25/20266/1/20266/8/20266/15/20266/22/20266/29/20267/6/20267/13/20267/20/20267/27/20268/3/20268/10/20268/17/20268/24/20268/31/20269/7/20269/14/20269/21/20269/28/202610/5/202610/12/202610/19/202610/26/202611/2/202611/9/202611/16/202611/23/202611/30/202612/7/202612/14/202612/21/202612/28/20261/4/20271/11/20271/18/20271/25/20272/1/20272/8/20272/15/20272/22/20273/1/20273/8/20273/15/20273/22/20273/29/2027Phase 1 HCM Stage 1 - Plan Stage 2 - Design Stage 3 - Build Stage 4 - Test Stage 5 - Deploy Role Hours Project Manager 1,392 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 HR Lead 1,048 8 8 8 8 16 16 16 16 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 Benefits Lead 1,048 8 8 8 8 16 16 16 16 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 Time and Absence Lead 1,048 8 8 8 8 16 16 16 16 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 Payroll Lead 1,048 8 8 8 8 16 16 16 16 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 Performance Lead 572 4 4 4 4 8 8 8 8 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 Learning Lead 572 4 4 4 4 8 8 8 8 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 HR SMEs (4)524 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 Time and Absence SMEs (10)524 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 Developer 960 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 Developer 960 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 Developer 960 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 10656 Stage 1 - Plan Stage 2 - Design Stage 3 - Build Stage 4 - Test Stage 5 - Deploy UAT PC Production SupportCRP2CEMLI Cycle 3 CRP3 CEMLI Cycle 4 System Test CEMLI5PMPReq/UC/BPM BPF CEMLI Cycle 1 CRP1 CEMLI Cycle 2     City Council 16 – 101 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 85 6.3 Phase 2 ERP Project Team The Phase 2 ERP project team organization chart and staffing plan for Graviton team members, as well as a staffing plan for City team members, are included below. 6.3.1 Phase 2 ERP Graviton Project Team Organization Chart The Graviton project team is organized by implementation track. Those team members that align with an implementation track are generally responsible for the completion of work products in that implementation track. Graphic: Graviton Phase 2 ERP Project Team Organization Chart     City Council 16 – 102 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 86 6.3.2 Phase 2 ERP Graviton Staffing Plan The Graviton Phase 2 ERP staffing plan indicates resource participation by week for the duration of the Oracle Cloud ERP Implementation. Resource participation aligns with the five implementation stages and critical path deliverables. Graphic: Phase 2 ERP Graviton ERP Staffing Plan Individual Graviton resource participation listed in the graphic above represents the best estimates at this time. It will be at the discretion of the Graviton Engagement Manager to adjust resource participation as required by the project. The City has the right to review and approve or deny any key Graviton staff. If it is determined that a Graviton project team member is not performing, the City has the right to request a replacement. Where changes to Graviton staff are required, the Graviton and City project managers will determine the appropriate transition of resources. May-27 Jun-27 Jul-27 Aug-27 Sep-27Mar-27 Apr-27Jan-27 Feb-27Jul-26 Aug-26 Sep-26 Oct-26 Nov-26 Dec-26Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Santa Ana 8/4/20258/11/20258/18/20258/25/20259/1/20259/8/20259/15/20259/22/20259/29/202510/6/202510/13/202510/20/202510/27/202511/3/202511/10/202511/17/202511/24/202512/1/202512/8/202512/15/202512/22/202512/29/20251/5/20261/12/20261/19/20261/26/20262/2/20262/9/20262/16/20262/23/20263/2/20263/9/20263/16/20263/23/20263/30/20264/6/20264/13/20264/20/20264/27/20265/4/20265/11/20265/18/20265/25/20266/1/20266/8/20266/15/20266/22/20266/29/20267/6/20267/13/20267/20/20267/27/20268/3/20268/10/20268/17/20268/24/20268/31/20269/7/20269/14/20269/21/20269/28/202610/5/202610/12/202610/19/202610/26/202611/2/202611/9/202611/16/202611/23/202611/30/202612/7/202612/14/202612/21/202612/28/20261/4/20271/11/20271/18/20271/25/20272/1/20272/8/20272/15/20272/22/20273/1/20273/8/20273/15/20273/22/20273/29/20274/5/20274/12/20274/19/20274/26/20275/3/20275/10/20275/17/20275/24/20275/31/20276/7/20276/14/20276/21/20276/28/20277/5/20277/12/20277/19/20277/26/20278/2/20278/9/20278/16/20278/23/20278/30/20279/6/20279/13/20279/20/20279/27/2027Phase 2 ERP Pre-Implementation Tasks Stage 1 - Plan Stage 2 - Design Stage 3 - Build Stage 4 - Test Stage 5 - Deploy Resource Role Hours Project Management Greg Catanzano Project Manager 1,410 6 6 6 6 6 6 6 6 4 4 4 4 4 4 6 6 6 6 6 6 6 6 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 10 10 10 10 5 5 5 5 Dhrumil Dwivedi Assistant Project Manager 1,410 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 10 10 10 10 5 5 5 5 Ray Hirte Change Manager 592 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 Business Process Sirosh Sridharan Solution Architect ERP 1,052 10 10 10 10 10 10 10 10 10 10 10 10 8 8 8 8 8 8 10 10 10 10 8 8 8 8 8 8 8 8 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 Gautam Chaudhary Solution Architect PPM 800 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 5 5 5 5 Farah Zekria Procurement/Contracts/IN 1,450 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 15 15 15 15 15 15 15 15 15 15 20 20 20 20 10 10 10 10 5 5 5 5 Ankush Lal General Ledger/CB/FA 1,450 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 15 15 15 15 15 15 15 15 15 15 20 20 20 20 10 10 10 10 5 5 5 5 Renjith Mathew Payables/Expenses 1,450 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 15 15 15 15 15 15 15 15 15 15 20 20 20 20 10 10 10 10 5 5 5 5 Zoe Kunhart Projects/Grants 1,450 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 15 15 15 15 15 15 15 15 15 15 20 20 20 20 10 10 10 10 5 5 5 5 Sayani Bose AR/Billing/CM 1,450 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 15 15 25 25 25 25 25 15 15 15 15 15 15 25 25 25 25 25 25 25 25 15 15 15 15 15 15 15 15 15 15 15 15 15 15 20 20 20 20 10 10 10 10 5 5 5 5 CEMLI Dinesh Krishnan Technical Lead 1,180 20 20 20 20 20 20 20 20 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 10 10 10 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 10 20 20 20 20 10 10 10 10 5 5 5 5 Adriana Haddad Developer 1,180 20 20 20 20 20 20 20 20 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 10 10 10 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 10 20 20 20 20 10 10 10 10 5 5 5 5 Sarthak Mode Developer 1,092 20 20 20 20 20 20 20 20 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 20 20 10 10 10 10 10 20 20 20 20 20 20 10 10 10 10 10 10 10 10 20 20 20 20 10 10 10 10 10 10 10 10 12 12 10 10 10 10 12 12 12 12 Divya Pande Business Analyst 1,200 10 10 10 10 10 10 8 8 8 8 8 8 8 8 8 8 10 10 10 10 10 10 8 8 8 8 8 8 8 8 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 Ritambhara Shrivastava Business Analyst 1,192 8 8 8 8 20 20 20 20 20 20 20 20 12 12 12 12 20 20 20 20 20 20 20 20 12 12 12 12 12 20 20 20 20 20 20 20 20 12 12 12 12 12 20 20 20 20 20 20 12 12 12 12 12 12 12 12 20 20 20 20 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 Murtaza Sultan Business Analyst 1,192 8 8 8 8 20 20 20 20 20 20 20 20 12 12 12 12 20 20 20 20 20 20 20 20 12 12 12 12 12 20 20 20 20 20 20 20 20 12 12 12 12 12 20 20 20 20 20 20 12 12 12 12 12 12 12 12 20 20 20 20 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 19550 Stage 3 - BuildStage 2 - Design System Test CEMLI Cycle 5 PCUAT Production Support Stage 5 - DeployStage 4 - Test CRP1 CEMLI Cycle 2 CRP2 CEMLI Cycle 3 CRP3 CEMLI Cycle 4PMPReq/UC/BPM BPF Stage 1 - PlanPre-Implementation Chart of Accounts Design CEMLI Cycle 1 Phase 3 ERP     City Council 16 – 103 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 87 6.3.3 Phase 2 ERP City Staffing Plans The Phase 2 ERP City staffing plan indicates resource participation by week for the duration of the Oracle Cloud HCM Implementation. Resource participation aligns with the five implementation stages and critical path deliverables. Graphic: Phase 2 ERP City Staffing Plan Individual City resource participation listed in the graphic above represents the best estimates at this time. Apr-26 May-26 Jun-26Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jul-27 Aug-27 Sep-27Jan-27 Feb-27 Mar-27 Apr-27 May-27 Jun-27Jul-26 Aug-26 Sep-26 Oct-26 Nov-26 Dec-26Jan-26 Feb-26 Mar-26 Santa Ana 8/4/20258/11/20258/18/20258/25/20259/1/20259/8/20259/15/20259/22/20259/29/202510/6/202510/13/202510/20/202510/27/202511/3/202511/10/202511/17/202511/24/202512/1/202512/8/202512/15/202512/22/202512/29/20251/5/20261/12/20261/19/20261/26/20262/2/20262/9/20262/16/20262/23/20263/2/20263/9/20263/16/20263/23/20263/30/20264/6/20264/13/20264/20/20264/27/20265/4/20265/11/20265/18/20265/25/20266/1/20266/8/20266/15/20266/22/20266/29/20267/6/20267/13/20267/20/20267/27/20268/3/20268/10/20268/17/20268/24/20268/31/20269/7/20269/14/20269/21/20269/28/202610/5/202610/12/202610/19/202610/26/202611/2/202611/9/202611/16/202611/23/202611/30/202612/7/202612/14/202612/21/202612/28/20261/4/20271/11/20271/18/20271/25/20272/1/20272/8/20272/15/20272/22/20273/1/20273/8/20273/15/20273/22/20273/29/20274/5/20274/12/20274/19/20274/26/20275/3/20275/10/20275/17/20275/24/20275/31/20276/7/20276/14/20276/21/20276/28/20277/5/20277/12/20277/19/20277/26/20278/2/20278/9/20278/16/20278/23/20278/30/20279/6/20279/13/20279/20/20279/27/2027Phase 2 ERP Pre-Implementation Tasks Stage 1 - Plan Stage 2 - Design Stage 3 - Build Stage 4 - Test Stage 5 - Deploy Role Hours Project Manager 1,780 6 6 6 6 6 6 6 6 4 4 4 4 4 4 6 6 6 6 6 6 24 24 24 24 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 General Ledger/Accounting 1,368 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 24 Procurement/Purchasing 1,176 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 24 Accounts Payable/Expenses 1,176 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 24 Billing/Accounts Receivable 1,176 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 24 Project and Grant Accounting 1,176 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 16 16 24 24 24 24 24 24 24 24 24 24 24 24 24 Fixed Assets 640 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Cash Management 640 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Inventory Management 640 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Genereal Ledger/Accounting SME (4)688 6 6 6 6 4 4 4 4 4 4 4 4 4 4 4 4 6 6 6 6 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Procurement/Purchasing SME (6)592 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Projects and Grants SME (10)592 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Inventory Management SME (4)592 4 4 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 4 4 4 4 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 4 4 4 4 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 Developer 1,056 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 Developer 1,056 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 Developer 1,056 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 15404 Pre-Implementation Stage 1 - Plan Stage 2 - Design Stage 3 - Build Stage 4 - Test Stage 5 - Deploy Production SupportCEMLI Cycle 2 CRP2 CEMLI Cycle 3 CRP3 CEMLI Cycle 4 System TestChart of Accounts Design PMP Req/UC/BPM BPF CEMLI Cycle 1 CRP1 CEMLI Cycle 5 UAT PC     City Council 16 – 104 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 88 7 Oracle Cloud Implementation Cost The Graviton project team will complete the Oracle Cloud implementation for the City following the implementation scope, implementation approach, implementation timeline, and implementation staffing outlined in this SOW. The sections below list the corresponding Graviton implementation costs. The implementation services will be performed on a fixed price basis. 7.1 Implementation Cost Summary The table below summarizes the implementation services costs to complete the Oracle Cloud implementation for the City. Implementation Services will be billed on a fixed price basis. The Graviton implementation costs do not include the Oracle Cloud SaaS fees. Table: Implementation Cost Summary The totals above include planned travel expenses for Graviton team members. For each project phase the corresponding travel costs have been included in the payment schedule. Graviton and the City project managers will agree to those points during each project phase where Graviton consultants’ onsite attendance is required. 7.2 Implementation Payment Schedule The tables below represent the payment schedule for the implementation of Oracle Cloud for the City. For each payment, the table lists the estimated completion date and amount. There are two categories of payments: deliverables and milestones. Deliverable payments will be ready to bill upon completion of the corresponding deliverable and approval from the City that the deliverable meets the acceptance criteria documented in this Statement of Work. Project management milestone payments will also be billed monthly and will meet the deliverable acceptance criteria listed in deliverable 2.1.1 Project Management Plan. The deliverable approval process is defined in section 8 of this Statement of Work. The City and Graviton agree that a single invoice will be submitted to the City at the end of each month of the project. he invoice will include a line item for that month’s corresponding project management milestone payments as well as line items for each deliverable or milestone that was approved during that month. Phase Description Total Phase 1 HCM Human Capital Management Implementation $1,799,270 Phase 2 ERP Enterprise Resource Planning Implementation $2,178,670 Optional Oracle Fusion Analytics Implementation Services $84,710 Optional Cardon Solutions Implementation Services $300,000 Sub Total $4,362,650 10% Contingency $436,265 $4,798,915     City Council 16 – 105 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 89     City Council 16 – 106 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 90 7.2.1 Phase 1 HCM Implementation Payment Schedule The table below lists the Phase 1 HCM implementation payments with target completion date and deliverable amount. Table: Phase 1 HCM Implementation Payment Schedule No. WBS ID Deliverable Estimated Completion Date Amount Phase 1 HCM 1 1.0.1 Project Management Month 1 09/30/25 $25,000.00 2 1.2.1 Requirements, Use Cases, BPMs 10/10/25 $17,934.51 3 1.0.2 Project Management Month 2 10/31/25 $40,000.00 4 1.2.2 Business Process Familiarization 11/07/25 $56,550.28 5 1.0.3 Project Management Month 3 11/30/25 $40,000.00 6 1.0.4 Project Management Month 4 12/31/25 $40,000.00 7 1.3.2 CEMLI Cycle 1 01/02/26 $136,976.34 8 1.2.3 Conference Room Pilot 1 01/30/26 $80,635.49 9 1.0.5 Project Management Month 5 01/31/26 $40,000.00 10 1.0.6 Project Management Month 6 02/28/26 $40,000.00 11 1.3.3 CEMLI Cycle 2 03/27/26 $131,740.42 12 1.0.7 Project Management Month 7 03/31/26 $40,000.00 13 1.2.4 Conference Room Pilot 2 04/24/26 $71,210.85 14 1.0.8 Project Management Month 8 04/30/26 $40,000.00 15 1.0.9 Project Management Month 9 05/31/26 $40,000.00 16 1.3.4 CEMLI Cycle 3 06/19/26 $134,881.97 17 1.0.10 Project Management Month 10 06/30/26 $40,000.00 18 1.2.5 Conference Room Pilot 3 07/17/26 $65,974.93 19 1.0.11 Project Management Month 11 07/31/26 $40,000.00 20 1.3.5 CEMLI Cycle 4 08/21/26 $83,567.61 21 1.0.12 Project Management Month 12 08/31/26 $40,000.00 22 1.0.13 Project Management Month 13 09/30/26 $40,000.00 23 1.2.6 System Test 10/16/26 $142,421.69 24 1.0.14 Project Management Month 14 10/31/26 $40,000.00 25 1.3.6 CEMLI Cycle 5 11/13/26 $76,237.32 26 1.0.15 Project Management Month 15 11/30/26 $40,000.00 27 1.2.7 User Acceptance Test 12/11/26 $49,220.00 28 1.0.16 Project Management Month 16 12/31/26 $40,000.00 29 1.3.7 Production Cutover 01/01/27 $36,653.80 30 1.0.17 Project Management Month 17 01/31/27 $40,000.00 31 1.2.8 Production Support 03/26/27 $50,264.79 $1,799,270.00     City Council 16 – 107 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 91 7.2.2 Phase 2 ERP Implementation Payment Schedule The table below lists the Phase 2 ERP implementation payments with target completion date and deliverable amount. Table: Phase 2 ERP Implementation Payment Schedule No. WBS ID Deliverable Estimated Completion Date Amount Phase 2 ERP 1 2.2.0 Chart of Accounts Design 01/02/26 $58,840.81 2 2.0.1 Project Management Month 1 01/31/26 $15,000.00 3 2.2.1 Requirements, Use Cases, BPMs 02/27/26 $15,467.90 4 2.0.2 Project Management Month 2 02/28/26 $15,000.00 5 2.2.2 Business Process Familiarization 03/27/26 $74,145.19 6 2.0.3 Project Management Month 3 03/31/26 $50,000.00 7 2.0.4 Project Management Month 4 04/30/26 $50,000.00 8 2.3.2 CEMLI Cycle 1 05/22/26 $123,327.61 9 2.0.5 Project Management Month 5 05/31/26 $50,000.00 10 2.2.3 Conference Room Pilot 1 06/19/26 $89,524.03 11 2.0.6 Project Management Month 6 06/30/26 $50,000.00 12 2.0.7 Project Management Month 7 07/31/26 $50,000.00 13 2.3.3 CEMLI Cycle 2 08/14/26 $147,064.52 14 2.0.8 Project Management Month 8 08/31/26 $50,000.00 15 2.2.4 Conference Room Pilot 2 09/18/26 $60,103.63 16 2.0.9 Project Management Month 9 09/30/26 $50,000.00 17 2.0.10 Project Management Month 10 10/31/26 $50,000.00 18 2.3.4 CEMLI Cycle 3 11/13/26 $147,064.52 19 2.0.11 Project Management Month 11 11/30/26 $50,000.00 20 2.2.5 Conference Room Pilot 3 12/18/26 $60,103.63 21 2.0.12 Project Management Month 12 12/31/26 $50,000.00 22 2.3.5 CEMLI Cycle 4 01/29/27 $59,212.10 23 2.0.13 Project Management Month 13 01/31/27 $50,000.00 24 2.0.14 Project Management Month 14 02/28/27 $50,000.00 25 2.2.6 System Test 03/26/27 $149,293.34 26 2.0.15 Project Management Month 15 03/31/27 $50,000.00 27 2.3.6 CEMLI Cycle 5 04/23/27 $56,314.64 28 2.0.16 Project Management Month 16 04/30/27 $50,000.00 29 2.2.7 User Acceptance Test 05/21/27 $67,570.17 30 2.0.17 Project Management Month 17 05/31/27 $50,000.00 31 2.0.18 Project Management Month 18 06/30/27 $50,000.00 32 2.3.7 Production Cutover 07/02/27 $97,919.08 33 2.0.19 Project Management Month 19 07/31/27 $50,000.00 34 2.2.8 Production Support 10/01/27 $92,718.85 $2,178,670.00     City Council 16 – 108 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 92 7.3 Graviton Implementation Services Rate Card The table below lists the Graviton rates to be used if Graviton and the City agree to expand the scope of Graviton services beyond those fixed price implementation services included in this Statement of Work. The hourly rates for each Graviton project team position are included. Table: Graviton Rate Card Graviton Position Hourly Rate Solution Architect $175.00 Project Manager $175.00 Functional Consultants (onshore) $150.00 Technial Developer (onshore) $135.00 Technical Developer (offshore) $35.00 Business Analyst (offshore) $35.00 Change Management Lead $135.00     City Council 16 – 109 8/5/2025 Exhibit A Scope of Work – Graviton Consultant Agreement 93 8 Oracle Cloud Implementation Acceptance The City will have an opportunity to review and either (a) accept or (b) reject the Services and Deliverables as set forth in this S W (“ cceptance Process”). If City rejects, the City will provide Graviton with a written description of the rejection. Graviton and the City will review the rejection and agree on a resolution to the rejection. As part of such Acceptance Process, Graviton and City will (a) act reasonably, taking into account the specifications of the Services and (b) not withhold acceptance of Services for minor or insubstantial variations, as agreed to by both parties, to meet specifications unless such variations materially and adversely impact City’s use of the Services. City’s use of the Services shall not be deemed an Acceptance. City will not owe Graviton any compensation for the correction of Services as part of the Acceptance Process. 8.1 Deliverable or Service Acceptance Acceptance by the City is required for all Deliverables identified in this SOW. Graviton shall deliver completed Deliverables for review and approval. Deliverables shall be accepted or rejected within five (5) business days from the time of submittal for acceptance unless mutually agreed to another timeline. The Deliverable Acceptance Process is described below. 1) Submission of Deliverables - The Graviton Project Manager, or designee, will prepare a Deliverable Acceptance email and forward with the respective Deliverable to the City Project Manager, or designee, for consideration. 2) Assessment of Deliverables - The City representative(s) will determine whether the Deliverable meets the requirements as defined in this SOW, that the Deliverable is complete, and that the Deliverable is free from errors. 3) Acceptance / Rejection - After reviewing, the City will either accept the Deliverable (by providing an email reply stating the City approves the deliverable) or will provide a written reason for rejecting it to the Graviton team. If feedback from multiple City representatives is received, then the City Project Manager, or City designee, will consolidate that feedback before delivering it to the Graviton team. 4) Correction of Service Deliverables – Graviton will correct in-scope problems found with the service deliverable and will address the correction of out-of-scope changes according to the Change Management Process. Graviton will submit a schedule for making changes to the service deliverable within three (3) business days of receiving a rejected Deliverable Acceptance email. Once Graviton corrects all previously identified in-scope problems, the Deliverable will go through the acceptance process again. The Deliverable will be deemed accepted when City provides an email reply stating the City approves the deliverable. 5) Monitoring and Reporting - The Graviton project team will track Deliverable acceptance. Updates on Deliverable acceptance will be discussed in the project management status meeting. Deliverable acceptance issues that cannot be resolved will be elevated to the Project Steering Committee.     City Council 16 – 110 8/5/2025 EXHIBIT B COSTS - FEE PROPOSAL     City Council 16 – 111 8/5/2025 EXHIBIT B COMPENSATION Fee Proposal including hourly rates if applicable The tables below represent the payment schedule for the implementation of Oracle Cloud for the City. For each payment, the table lists the estimated completion date and amount. Phase 1 HCM Implementation Payment Schedule No. WBS ID Deliverable Estimated Completion Date Amount Phase 1 HCM 1 1.0.1 Project Management Month 1 09/30/25 $25,000.00 2 1.2.1 Requirements, Use Cases, BPMs 10/10/25 $17,934.51 3 1.0.2 Project Management Month 2 10/31/25 $40,000.00 4 1.2.2 Business Process Familiarization 11/07/25 $56,550.28 5 1.0.3 Project Management Month 3 11/30/25 $40,000.00 6 1.0.4 Project Management Month 4 12/31/25 $40,000.00 7 1.3.2 CEMLI Cycle 1 01/02/26 $136,976.34 8 1.2.3 Conference Room Pilot 1 01/30/26 $80,635.49 9 1.0.5 Project Management Month 5 01/31/26 $40,000.00 10 1.0.6 Project Management Month 6 02/28/26 $40,000.00 11 1.3.3 CEMLI Cycle 2 03/27/26 $131,740.42 12 1.0.7 Project Management Month 7 03/31/26 $40,000.00 13 1.2.4 Conference Room Pilot 2 04/24/26 $71,210.85 14 1.0.8 Project Management Month 8 04/30/26 $40,000.00 15 1.0.9 Project Management Month 9 05/31/26 $40,000.00 16 1.3.4 CEMLI Cycle 3 06/19/26 $134,881.97 17 1.0.10 Project Management Month 10 06/30/26 $40,000.00 18 1.2.5 Conference Room Pilot 3 07/17/26 $65,974.93 19 1.0.11 Project Management Month 11 07/31/26 $40,000.00 20 1.3.5 CEMLI Cycle 4 08/21/26 $83,567.61 21 1.0.12 Project Management Month 12 08/31/26 $40,000.00 22 1.0.13 Project Management Month 13 09/30/26 $40,000.00 23 1.2.6 System Test 10/16/26 $142,421.69 24 1.0.14 Project Management Month 14 10/31/26 $40,000.00 25 1.3.6 CEMLI Cycle 5 11/13/26 $76,237.32 26 1.0.15 Project Management Month 15 11/30/26 $40,000.00 27 1.2.7 User Acceptance Test 12/11/26 $49,220.00 28 1.0.16 Project Management Month 16 12/31/26 $40,000.00 29 1.3.7 Production Cutover 01/01/27 $36,653.80 30 1.0.17 Project Management Month 17 01/31/27 $40,000.00 31 1.2.8 Production Support 03/26/27 $50,264.79 $1,799,270.00     City Council 16 – 112 8/5/2025 Phase 2 ERP Implementation Payment Schedule No. WBS ID Deliverable Estimated Completion Date Amount Phase 2 ERP 1 2.2.0 Chart of Accounts Design 01/02/26 $58,840.81 2 2.0.1 Project Management Month 1 01/31/26 $15,000.00 3 2.2.1 Requirements, Use Cases, BPMs 02/27/26 $15,467.90 4 2.0.2 Project Management Month 2 02/28/26 $15,000.00 5 2.2.2 Business Process Familiarization 03/27/26 $74,145.19 6 2.0.3 Project Management Month 3 03/31/26 $50,000.00 7 2.0.4 Project Management Month 4 04/30/26 $50,000.00 8 2.3.2 CEMLI Cycle 1 05/22/26 $123,327.61 9 2.0.5 Project Management Month 5 05/31/26 $50,000.00 10 2.2.3 Conference Room Pilot 1 06/19/26 $89,524.03 11 2.0.6 Project Management Month 6 06/30/26 $50,000.00 12 2.0.7 Project Management Month 7 07/31/26 $50,000.00 13 2.3.3 CEMLI Cycle 2 08/14/26 $147,064.52 14 2.0.8 Project Management Month 8 08/31/26 $50,000.00 15 2.2.4 Conference Room Pilot 2 09/18/26 $60,103.63 16 2.0.9 Project Management Month 9 09/30/26 $50,000.00 17 2.0.10 Project Management Month 10 10/31/26 $50,000.00 18 2.3.4 CEMLI Cycle 3 11/13/26 $147,064.52 19 2.0.11 Project Management Month 11 11/30/26 $50,000.00 20 2.2.5 Conference Room Pilot 3 12/18/26 $60,103.63 21 2.0.12 Project Management Month 12 12/31/26 $50,000.00 22 2.3.5 CEMLI Cycle 4 01/29/27 $59,212.10 23 2.0.13 Project Management Month 13 01/31/27 $50,000.00 24 2.0.14 Project Management Month 14 02/28/27 $50,000.00 25 2.2.6 System Test 03/26/27 $149,293.34 26 2.0.15 Project Management Month 15 03/31/27 $50,000.00 27 2.3.6 CEMLI Cycle 5 04/23/27 $56,314.64 28 2.0.16 Project Management Month 16 04/30/27 $50,000.00 29 2.2.7 User Acceptance Test 05/21/27 $67,570.17 30 2.0.17 Project Management Month 17 05/31/27 $50,000.00 31 2.0.18 Project Management Month 18 06/30/27 $50,000.00 32 2.3.7 Production Cutover 07/02/27 $97,919.08     City Council 16 – 113 8/5/2025 No. WBS ID Deliverable Estimated Completion Date Amount 33 2.0.19 Project Management Month 19 07/31/27 $50,000.00 34 2.2.8 Production Support 10/01/27 $92,718.85 $2,178,670.00 Optional Services 1 Optional Oracle Fusion Analytics Implementation Services $84,710.00 2 Optional Cardon Solutions Implementation Services $300,000.00     City Council 16 – 114 8/5/2025 CPQ-3330527 - 1 June 9, 2025 Page 1 of 6 Issued by Graviton Consulting Services, Inc. Partner Name Graviton Consulting Services Inc. Partner Contact Greg Catanzano Partner Address 8801 Folsom Blvd, Ste 120 Sacramento CA 95826 Phone Number (949) 466-7426 Email Address gcatanzano@gravitonconsulting.com End User Name CITY OF SANTA ANA End User Technical Contact Jack Ciulla End User Address 20 Civic Center Plz FL 8 Santa Ana, CA 92701 Phone Number +1 (714) 647-5381 Email Address jciulla@santa-ana.org New Subscription Cloud Services Data Center Region Quantity Term List Fee Unit Net Price Net Fee B91084 – Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Employee North America 1500 36 mo 2,079,000.00 3.47 187,110.00 B91086 – Oracle Fusion Procurement Cloud Service – Hosted Employee North America 1500 36 mo 2,079,000.00 3.47 187,110.00 B91064 – Oracle Fusion Supply Chain Execution Cloud Services – Hosted Employee North America 1500 36 mo 1,485,000.00 2.48 133,650.00 B84490 – Oracle Additional Test Environment for Oracle Fusion Cloud Service – Each North America 1 36 mo 247,500.00 618.75 22,275.00 B86841 – Oracle Fusion Document Recognition Cloud Service – Hosted Employee North America 1500 36 mo 118,800.00 0.20 10,692.00 B85800 – Oracle Fusion Human Capital Management Base Cloud Service – Hosted Employee North America 1500 36 mo 891,000.00 1.49 80,190.00 B87388 – Oracle Fusion Human Resource Help Desk Cloud Service – Hosted Employee North America 1500 36 mo 237,600.00 0.40 21,384.00 B95499 – Oracle Fusion HCM Communicate Cloud Service – Hosted Employee North America 1500 36 mo 118,800.00 0.20 10,692.00 B94925 – Oracle Fusion Talent Management Cloud Service – Hosted Named User North America 1500 36 mo 415,800.00 0.69 37,422.00 B75365 – Oracle Fusion Time and Labor Cloud Service – Hosted Named User North America 1500 36 mo 178,200.00 0.30 16,038.00 B84490 – Oracle Additional Test Environment for Oracle Fusion Cloud Service – Each North America 1 36 mo 247,500.00 618.75 22,275.00 B85242 – Oracle Fusion Learning Cloud Service – Hosted Named User North America 1500 36 mo 297,000.00 0.50 26,730.00 B95657 – Oracle Fusion Learning Connect Cloud Service – Hosted Named User North America 1500 36 mo 118,800.00 0.20 10,692.00 B86669 – Oracle Cloud Priority Support for SaaS: Base Fee North America 1 36 mo 49,500.00 1,237.50 44,550.00 B86668 – Oracle Cloud Priority Support for SaaS North America 1 36 mo 58,271.40 1,456.79 52,444.26 B91085 – Oracle Fusion Risk Management Cloud Service – Hosted Employee North America 1500 36 mo 712,800.00 1.19 64,152.00 B86668 – Oracle Cloud Priority Support for SaaS North America 1 36 mo 26,195.40 654.89 23,575.86 B110322 – Oracle Fusion Payroll Cloud Service for United States – Hosted Compensated Individual North America 1500 36 mo 594,000.00 148.50 53,460.00 GRAVITON CLOUD SERVICES ORDERING DOCUMENT     City Council 16 – 115 8/5/2025 CPQ-3330527 - 1 June 9, 2025 Page 2 of 6 Issued by Graviton Consulting Services, Inc. Cloud Services Data Center Region Quantity Term List Fee Unit Net Price Net Fee B109620 – Oracle Fusion Workforce Compensation Cloud Service – Hosted Compensated Individual North America 1500 36 mo 5,346.00 133.65 4,811.40 B91920 – Oracle Enterprise Data Management (EDM) Cloud Service – Hosted 1,000 Records North America 10 36 mo 415,800.00 0.69 37,422.00 B86668 – Oracle Cloud Priority Support for SaaS North America 1 36 mo 237,600.00 0.40 21,384.00 Subtotal 10,613,512.80 $1,068,059.52 Fee Description Net Fee Cloud Services Fees $1,068,059.52 Total Fees $1,068,059.52     City Council 16 – 116 8/5/2025 CPQ-3330527 - 1 June 9, 2025 Page 3 of 6 Issued by Graviton Consulting Services, Inc. A. DESCRIPTION AND PRICES FOR ORDERED CLOUD SERVICES 1. Cloud Services Ordered City of Santa Ana, CA (“City”, “You”, “Your”, or “End User”), has ordered the cloud services described above from Graviton Consulting Services, Inc. (“Graviton”). Your use of these cloud services is subject to the terms in this Ordering Document (the “Order” or “Ordering Document”) and the Oracle Cloud Services executed between You and Oracle America, Inc. B. TERMS AND FEES FOR ORDERED CLOUD SERVICES 1. Oracle Contract Information a. Agreements. End User Cloud Services Agreement. The end user cloud services agreement applicable to this order is the following: Effective Version Date: Oracle Cloud Services Agreement US-CSA-CPQ-3330527 v062223 2. Currency a. All fees on this order are in US Dollars. 3. Terms a. All products and services listed on this order are provided by Oracle under, and subject to, the terms of this order, includi ng the agreement and all Oracle documents referenced in this order. You indicate your agreement to the terms of this order, including the agreement, by signing this order, and you represent that you have the authority to bind the company to whom this order is addressed above to the terms of this orde r and the agreement. As applicable, Oracle processes a partner's order after receipt of a purchase order or a valid credit card. Any terms and conditions on your purc hase order are void and have no legal effect. For cloud services, you may not reduce the quantity of services purchased hereunder f or distribution to the end user (e.g., user or record counts, storage, etc.), in whole or in part, during the Services Period set forth above. The Services P eriod for the cloud services commences on September 15, 2025. 4. Fees a. The cloud services payment frequency applies to all cloud services fees and taxes. All fees payable to Graviton are due 45 days from the invoice date. Once placed, your order is non-cancelable and the sums paid nonrefundable, except as otherwise provided herein or in the agreement. You will pay any sales, value-added or other similar taxes imposed by applicable law that Graviton must pay based on the cloud services you ordered, except for taxes based on Graviton's income. Unless specifically stated otherwise, fees for cloud services listed in this order are exclusive of taxes and expenses. You agree not to disclose the terms of this order to any third party. Cloud Services Payment Frequency: Your payment frequency is Quarterly. 5. Offer Validity a. This order is valid through 30-SEP-2025 and shall become binding upon execution by you and acceptance by Graviton. 6. Price Hold for Cloud Services During the Services Period, you may order additional quantities of the cloud services acquired under this order for distribution to the end user at the Unit Net Price specified above. This price hold does not apply to Eloqua Marketing Platform Cloud Service, to any Customer Success Services listed as cloud services in the Services Ordered table of this order (including, without limitation, Cloud Priority Support for SaaS, Enhanced Support Services for SaaS, Mission Critical Response for SaaS, Solution Support Center for SaaS, Oracle Mission Critical Support for SaaS, Oracle Critic al Process Management for SaaS, Oracle Regression Testing Services for SaaS, Oracle Business Help Desk for SaaS, or Oracle Extensions and Integrations Support for SaaS), to any renewals or extensions of the cloud services ordered hereunder, to cloud services ordered pursuant to a separate Oracl e discount or promotion, or to any cloud services other than those listed in the initial purchase under this order. 7. Non-Appropriation In the event the City has not appropriated funds for a new fiscal year period, and the City provides Graviton and Oracle with written notice of such non- appropriation, you may terminate this order immediately without penalty or expense; provided, however, that: (a) for each of the 12 -month terms of the order, you must provide a purchase order, and (b) your issuance of each 12-month purchase order shall signify to Graviton and Oracle that all funds for the given 12-month term have been fully appropriated and encumbered by the City. In the event that the City provide the written notice as described above to terminate its order with Graviton for the cloud services specified in the tables above section A, you may terminate this order. Notwithstanding the foregoing, you agree to pay for all cloud services performed by Oracle prior to Oracle's receipt of the City's notice of non-appropriations and your written confirmation that the order between you and Graviton for the cloud services specified in the table above section A have been terminated. 8. No Auto-Renewal Notwithstanding any statement, to the contrary in the service specifications, the parties expressly agree that the cloud services acquired under this order will not auto-renew.     City Council 16 – 117 8/5/2025 CPQ-3330527 - 1 June 9, 2025 Page 4 of 6 Issued by Graviton Consulting Services, Inc. 9. Rebalancing Notwithstanding anything to the contrary in this order and subject to the conditions specified below, you have the option to re-allocate the User and Usage quantities ("Rebalance" or "Rebalancing") among the following Oracle Cloud Services (and associated optional services) listed in this order as applicable but only within a pillar (as defined below): Oracle Fusion Cloud, Taleo Enterprise Cloud Services, Eloqua Cloud Services, Oracle RightNow Cloud Services and BigMachines Cloud Services. For the purposes of this Rebalance option, a pillar is equal to one of the following: CX, HCM or ERP. By providing Graviton and Oracle with written notice of your intent to exercise the option to Rebalance, you may exercise the option to Rebalance provided that: a. you may only Rebalance with respect to Cloud Services subscriptions that you have already purchased from Graviton and that are still in effect at the time of the Rebalancing; b. you may only Rebalance with respect to subscription Cloud Services (e.g., bases and options) and you may not apply Rebalancing to other services (such as managed services or professional/consulting services) or operational services such as Additional Test Environment or Virtual Private Network, which are not a user based metric or a usage based metric; c. you may Rebalance once within the first 12 months from the Cloud Services Start Date of this order, and once within the following 12 month period; d. you provide your Graviton sales representative with 30 days prior written notice of your intent to exercise the Rebalance (with the 30 day notice period being the "Thirty Day Period"), and you issue a new PO for the new or amended order (that reflects the results of the Rebalan ce) with a new invoicing schedule; e. you enter into a new or amended order with Graviton for distribution to the end user reflecting the results of the Rebalance within the Thirty Day Period; f. your annual renewable revenue, with respect to Cloud Services, has not decreased; g. you may not use this Rebalance option with any products that have pooled usage or in conjunction with any Oracle Cloud promotions; h. you may not Rebalance any fees which have already been used or that have already been applied to Cloud Services under this order; i. Rebalancing conversions are based on the list prices of the applicable Cloud Services as of the date of your original order; and j. Oracle may contact the City directly to confirm its consent to the Rebalancing (without which Oracle is not obligated to proceed with the Rebalancing) and to coordinate any related end user actions that may be required. 10. Option periods You shall have an option to renew your subscription for the same services listed in the table above at the same usage limits for Seven (7) additional 12 Months renewal periods, each "Option Period" for the fees specified. Professional Services are not included in the Periods. You must provide Graviton a minimum of 30 days' notice prior to the expiration of a service term of your intent to exercise an Option Period and you must execute an order for the new option period prior to the expiration date of the existing service period. The cloud services listed above may not be renewed at the option year pricing listed above if: (i) Oracle is no longer making such cloud services generally available to custome rs, or (ii) You are seeking to cancel or reduce the number of user licenses of the cloud services set forth in this ordering document. Option Period 1: (commencing the day after the last day of the Services Period specified on this order): $[Total 12-month annualized Cloud Services fees for the Services Period under this order] x 1.03% Option Period 2: $[Total 12-month annualized Cloud Services fees for Option Year 1] x 1.03% Option Period 3: $[Total 12-month annualized Cloud Services fees for Option Year 2] x 1.03% Option Period 4: $[Total 12-month annualized Cloud Services fees for Option Year 3] x 1.03% Option Period 5: $[Total 12-month annualized Cloud Services fees for Option Year 4] x 1.03% Option Period 6: $[Total 12-month annualized Cloud Services fees for Option Year 5] x 1.03% Option Period 7: $[Total 12-month annualized Cloud Services fees for Option Year 6] x 1.03% The order is subject to and incorporates the terms and conditions contained in Section C set forth below ("Additional End User Te rms"). Oracle is an irrevocable third party beneficiary of the order between you and Graviton, but does not assume any of Graviton’s obligations thereunder. Oracle will have no liability to the City arising out of or relating to Graviton’s non-compliance with the End User Terms. Should the City fail to be in compliance with the additional End User Terms below, or because of any other circumstance outside of Oracle's control, Oracle may suspend or terminate the cloud services under this ordering document. In the event of termination, the end user's right to receive cloud services under this ordering document is automatically forfeited. 11. Price Hold For a period of 60 months from the Cloud Services Start Date of this order, You may order the Cloud Services specified below at the appropriate fee specified below, provided the Cloud Services are available in production release when ordered. Part No. Description Metric Monthly Fee B91150 Fusion ERP Analytics Hosted Named User Per Month 49.5 B98137 Oracle Fusion HCM Analytics Hosted Named User 49.5     City Council 16 – 118 8/5/2025 CPQ-3330527 - 1 June 9, 2025 Page 5 of 6 Issued by Graviton Consulting Services, Inc. C. ADDITIONAL END USER TERMS 1. Additional End User Terms To Include In The End User Order a. The order is subject to and incorporates the terms and conditions contained in this section C in the form set forth below ("End User Terms"). Oracle is an irrevocable third party beneficiary of the order between Graviton and the City, but does not assume any of Graviton’s obligations thereunder. Oracle will have no liability to the City arising out of or relating to the City’s non-compliance with the End User Terms. Should the City fail to be in compliance with the additional End User Terms below, or because of any other circumstance outside of Oracle's control, then you agree Oracle may suspend or terminate the cloud services under this order. In the event of termination, the end user's right to receive cloud services under this order is automatically forfeited by you. 2. Non-Appropriation In the event funds are not appropriated for a new fiscal year period, You may terminate this order immediately without penalt y or expense upon written notice to Graviton and to Oracle; provided, however, that: (a) for each of the 12-month terms of the order, You must provide a purchase order, and (b) Your issuance of each 12-month purchase order shall signify to Oracle that all funds for the given 12-month term have been fully appropriated and encumbered. Notwithstanding the foregoing, You agree to pay for all Services performed by Oracle prior to Oracle's and Graviton’s receipt of Your notice of non-appropriation." 3. No Auto-Renewal Notwithstanding any statement to the contrary in the Service Specifications, You expressly agree that the Cloud Services acquired under this order will not auto-renew. 4. Option Periods You shall have an option to renew your subscription for the same services listed in this order at the same usage limits for Seven (7) additional 12 Months renewal periods, each "Option Period" for additional fees to be determined by Graviton. Professional Services are not included in the Option Periods. You must provide Graviton a minimum of 30 days' notice prior to the expiration of a service term of your intent to exercise an Option Period and execute an order for the new option period prior to the expiration date of the existing service period. The Cloud Services listed above may not be renewed at the option period pricing listed above if: (i) Oracle is no longer making such Cloud Services generally available to customers, or (ii) You are seeking to cancel or reduce the number of user licenses of the Cloud Services set forth in this order." D. Other 1. Order of Precedence In the event of inconsistencies between the terms contained in this order and the agreement referenced above, this order shall take precedence. This order will override and control over the terms contained in any purchase order. E. Modification to the End User Cloud Services Agreement 1. Limitation of Liability For the purposes of this order only, delete Section 7.2 under Section 7 (Limitation of Liability) of the End User Cloud Services Agreement and replace with the following: “IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ORACLE AND OUR AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR ORDER, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNTS PAID AND PAYABLE UNDER YOUR ORDER FOR THE ORACLE PRODUCTS OR SERVICES GIVING RISE TO THE LIABILITY DURING THE THIRTY-SIX (36) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE EVENT GIVING RISE TO THE LIABILITY.” 2. Governing Law For the purposes of this order only, add the following as a new Section 18.6 under Section 18 (Other) of the End User Cloud Services Agreement: “This agreement is governed by the substantive and procedural laws of the State of California.”     City Council 16 – 119 8/5/2025 CPQ-3330527 - 1 June 9, 2025 Page 6 of 6 Issued by Graviton Consulting Services, Inc. F. NOT TO EXCEED CONTRACT AMOUNT The total amount to be expended on all PaaS, IaaS, and SaaS services during the term of this agreement, including any option periods, shall not exceed $5,027,000.00. The City Manager or their designee shall have authority to execute PaaS, IaaS, and/or SaaS Ordering Documents during the term of this agreement, including any option periods, provided the City’s cumulative expenditures under such Ordering Documents do not exceed $5,027,000.00. This Section shall apply to all future ordering documents from September 1, 2025 – August 31, 2028, and any optional extensions exercised by the Parties, as approved by the City Council for the City of Santa Ana on July 15, 2025 G. ENTIRE AGREEMENT By signing below, we each agree that the agreement and this order constitute the entire agreement between You and Graviton with regard to the subject matter herein and as such, no other preprinted, non-negotiated or other terms and conditions on any document provided by partner or end user (e.g., on a purchase order or elsewhere) shall apply. This order is placed subject to the terms of the agreement. The signature below affirms your commitment to pay for the cloud services ordered in accordance with the terms of this order and the agreement. ATTEST: CITY OF SANTA ANA Jennifer L. Hall City Clerk Alvaro Nunez City Manager APPROVED AS TO FORM RECCOMENDED FOR APPROVAL SONIA R. CARVALHO City Attorney By Jonathan T. Martinez Assistant City Attorney Jack Ciulla Chief Technology Innovations Officer Information Technology Department GRAVITON CONSULTING SERVICES, INC. Greg Catanzano Chief Executive Officer Graviton Consulting Services, Inc.     City Council 16 – 120 8/5/2025 Graviton OD-3330527 (SaaS) City of Santa Ana, CA 2.0 (rec'd 6-26-2025) - CAO signed(2070607.2) Final Audit Report 2025-06-30 Created:2025-06-30 By:MELANIE TORRES (MTorres@santa-ana.org) Status:Signed Transaction ID:CBJCHBCAABAAg_XjBGnLqIoSLHmDuGWYBCAaXphray8e "Graviton OD-3330527 (SaaS) City of Santa Ana, CA 2.0 (rec'd 6-26-2025) - CAO signed(2070607.2)" History Document created by MELANIE TORRES (MTorres@santa-ana.org) 2025-06-30 - 3:23:38 PM GMT Document emailed to Jack Ciulla (jciulla@santa-ana.org) for signature 2025-06-30 - 3:23:42 PM GMT Email viewed by Jack Ciulla (jciulla@santa-ana.org) 2025-06-30 - 3:23:53 PM GMT Document e-signed by Jack Ciulla (jciulla@santa-ana.org) Signature Date: 2025-06-30 - 3:24:57 PM GMT - Time Source: server Agreement completed. 2025-06-30 - 3:24:57 PM GMT     City Council 16 – 121 8/5/2025 June 9, 2025 Page 1 of 37 Issued by Graviton Consulting Services, Inc. Partner Name Graviton Consulting Services Inc. Partner Contact Greg Catanzano Partner Address 8801 Folsom Blvd, Ste 120 Sacramento CA 95826 Phone Number (949) 466-7426 Email Address gcatanzano@gravitonconsulting.com End User Name CITY OF SANTA ANA End User Technical Contact Jack Ciulla End User Address 20 Civic Center Plz FL 8 Santa Ana, CA 92701 Phone Number +1 (714) 647-5381 Email Address jciulla@santa-ana.org New Subscription Cloud Services Data Center Region Quantity Term Funded Allocation Value B88206 - Oracle PaaS and IaaS Universal Credits North America 26100 12 mo 26,100.00 Subtotal 26,100.00 Fee Description Net Fee Cloud Services Fees 26,100.00 Total Fees 26,100.00 GRAVITON CLOUD SERVICES ORDERING DOCUMENT     City Council 16 – 122 8/5/2025 June 9, 2025 Page 2 of 37 Issued by Graviton Consulting Services, Inc. Rate Card Pricing for IaaS/PaaS Public Cloud Services B88206 - Oracle PaaS and IaaS Universal Credits Cloud Service Category Discounts Cloud Service Category Discount % Management Cloud Service 0 Big Data Cloud Service 0 Application Development Cloud Service 0 Content Management Cloud Service 0 Analytics Cloud Service 0 Storage Cloud Service 0 Security and Identity Management Cloud Service 0 Enterprise Integration Cloud Service 0 Data Integration Cloud Service 0 Network Cloud Service 0 Compute Cloud Service 0 Data Management Cloud Service 0 Not Discount Eligible 0     City Council 16 – 123 8/5/2025 June 9, 2025 Page 3 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Management Cloud Service B109358 - Oracle Cloud Infrastructure-MySQL Database- Oracle Ops Insights for MySQL HeatWave OCPU Per Hour 0.015 0.015 B109359 - Oracle Cloud Infrastructure-MySQL Database- Oracle Ops Insights for MySQL HeatWave ECPU Per Hour 0.0075 0.0075 B92809 - Oracle Cloud Infrastructure Logging Analytics-Archival Storage Logging Analytics Storage Unit Per Hour 0.02 0.02 B92888 - Oracle Cloud Infrastructure Ops Insights for Oracle Autonomous Databases-Basic OCPU Per Hour 0.0 0.0 B92889 - Oracle Cloud Infrastructure Ops Insights for Cloud Databases OCPU Per Hour 0.015 0.015 B92890 - Oracle Cloud Infrastructure Ops Insights for External Oracle Databases and Host Host CPU Core Per Hour 0.015 0.015 B92940 - Oracle Cloud Infrastructure Application Performance Monitoring Service-Tracing Data-Free 1,000 Events Per Hour 0.0 0.0 B92941 - Oracle Cloud Infrastructure Application Performance Monitoring Service-Tracing Data 100,000 Events Per Hour 0.65 0.65 B92942 - Oracle Cloud Infrastructure Application Performance Monitoring Service-Synthetic Usage 10 Monitor Runs Per Hour 0.02 0.02 B93082 - Oracle Cloud Infrastructure-Database Management- External DB BYOL Host CPU Core Per Hour 0.025 0.025 B93083 - Oracle Cloud Infrastructure-Database Management- External DB Host CPU Core Per Hour 0.05 0.05 B93426 - Oracle Cloud Infrastructure-Database Management- Cloud Databases OCPU Per Hour 0.05 0.05 B93705 - Oracle Cloud Infrastructure Ops Insights for Warehouse-Extract Gigabyte Per Month 2.0 2.0 B93706 - Oracle Cloud Infrastructure Ops Insights for Warehouse-Instance OCPU Per Hour 0.5377 0.5377 B95634 - Oracle Cloud Infrastructure Logging Analytics-Active Storage Logging Analytics Storage Unit Per Month 0 - 35 372.0 372.0     City Council 16 – 124 8/5/2025 June 9, 2025 Page 4 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Logging Analytics Storage Unit Per Month 35 - 103 260.4 260.4 Logging Analytics Storage Unit Per Month 103 - 223.2 223.2 999999999999999 B96199 - Oracle Cloud Infrastructure Ops Insights for Oracle Autonomous Databases-Basic ECPU Per Hour 0.0 0.0 B96200 - Oracle Cloud Infrastructure-Database Management- Autonomous Databases-ECPU ECPU Per Hour 0.025 0.025 B96629 - Oracle Cloud Infrastructure-Application Performance Monitoring Service-Synthetic Usage-Free 10 Monitor Runs Per Hour 0.0 0.0 B97140 - Oracle Cloud Infrastructure Ops Insights for Oracle Autonomous Databases-Full ECPU Per Hour 0.0075 0.0075 B99259 - Oracle Cloud Infrastructure-Application Performance Monitoring Service-Stack Monitoring-Enterprise Edition 10 Monitored Resources Per Hour 0.38 0.38 Big Data Cloud Service B108080 - Oracle Cloud Infrastructure Generative AI-Large Meta 10,000 Transactions 0.015 0.015 B108085 - Oracle Cloud Infrastructure Generative AI-Large Meta-Dedicated AI Unit Per Hour 12.0 12.0 B108711 - Oracle Cloud Infrastructure-Language-Dedicated 20.0 0.0 0.25 0.015 0.0 0.0002 0.0 0.5 0.0 0.25 20.0 0.0 0.25 0.015 0.0 0.0002 0.0 0.5 0.0 0.25 Inferencing-Healthcare Inferencing Unit Hour B93423 - Oracle Cloud AI Services-Language-Pre-trained Inferencing 1,000 Transactions 0 - 5 1,000 Transactions 5 - 999999999999999 B93555 - Oracle Big Data Service OCPU Per Hour B94282 - Oracle Cloud Infrastructure-Data Labeling Annotated Data Record 0 - 1000 Annotated Data Record 1000 - 999999999999999 B94896 - Oracle Cloud Infrastructure-Speech Transcription Hour 0 - 5 Transcription Hour 5 - 999999999999999 B94973 - Oracle Cloud Infrastructure-Vision-Image Analysis 1,000 Transactions 0 - 5 1,000 Transactions 5 - 999999999999999     City Council 16 – 125 8/5/2025 June 9, 2025 Page 5 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price B94974 - Oracle Cloud Infrastructure-Vision-OCR 0.0 1.0 0.0 1.5 3.5 0.0 1.5 0.0 1.5 0.0 10.0 0.0 0.0 1.0 0.0 1.5 3.5 0.0 1.5 0.0 1.5 0.0 10.0 0.0 1,000 Transactions 0 - 5 1,000 Transactions 5 - 999999999999999 B94977 - Oracle Cloud Infrastructure-Vision-Custom Training Training Hour 0 - 15 Training Hour 15 - 999999999999999 B95917 - Oracle Cloud Infrastructure-Language-Custom Inferencing 1000 Transactions B95918 - Oracle Cloud Infrastructure-Language-Custom Inferencing-Dedicated Inferencing Unit Hour 0 - 15 Inferencing Unit Hour 15 - 999999999999999 B95919 - Oracle Cloud Infrastructure-Language-Custom Training Training Hour 0 - 15 Training Hour 15 - 999999999999999 B95920 - Oracle Cloud Infrastructure-Language-Text Translation 1000 Transactions 0 - 1 1000 Transactions 1 - 999999999999999 B96110 - Oracle Cloud Infrastructure-Document Understanding- OCR 1,000 Transactions 0 - 5 1,000 Transactions 5 - 1.0 0.0 0.25 0.0 10.0 0.0 1.5 0.0 1.5 1.0 0.0 0.25 0.0 10.0 0.0 1.5 0.0 1.5 999999999999999 B96111 - Oracle Cloud Infrastructure-Document Understanding- Document Properties 1,000 Transactions 0 - 5 1,000 Transactions 5 - 999999999999999 B96112 - Oracle Cloud Infrastructure-Document Understanding- Document Extraction 1,000 Transactions 0 - 5 1,000 Transactions 5 - 999999999999999 B96113 - Oracle Cloud Infrastructure-Document Understanding- Custom Training Training Hour 0 - 15 Training Hour 15 - 999999999999999 B97193 - Oracle Cloud Infrastructure-Document Understanding- Custom Document Properties 1,000 Transactions 0 - 5 1,000 Transactions 5 - 999999999999999 B97194 - Oracle Cloud Infrastructure-Document Understanding- Custom Document Extraction     City Council 16 – 126 8/5/2025 June 9, 2025 Page 6 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price 1,000 Transactions 0 - 5 0.0 30.0 0.0 30.0 1,000 Transactions 5 - 999999999999999 Application Development Cloud Service B108130 - Oracle Backend for Spring Boot and Microservices- Standard Edition-Marketplace Each 0.0 0.0 B89646 - Oracle Visual Builder OCPU Per Hour 1.2365 1.2365 B90203 - Oracle Visual Builder Studio-Additional Storage Gigabyte Storage Capacity Per Month 1.6 1.6 B90260 - Oracle Digital Assistant Cloud Service Request 0.0232 0.0232 B90304 - Oracle Mobile Hub Cloud Service Request 0.0028 0.0028 B91346 - Oracle WebLogic Server Enterprise Edition for Oracle Cloud Infrastructure OCPU Per Hour 0.2581 0.2581 B91347 - Oracle WebLogic Suite for Oracle Cloud Infrastructure OCPU Per Hour 0.4646 0.4646 B92302 - Oracle Cloud Infrastructure-Blockchain Platform Cloud Service-Standard OCPU Per Hour 0.215 0.215 B92303 - Oracle Cloud Infrastructure-Blockchain Platform Cloud Service-Enterprise OCPU Per Hour 0.4301 0.4301 B92304 - Oracle Cloud Infrastructure-Blockchain Platform Cloud Service-Storage Terabyte Storage Capacity Per Month 70.4 70.4 B92305 - Oracle Cloud Infrastructure-Blockchain Platform Cloud Service-Enterprise-BYOL OCPU Per Hour 0.3226 0.3226 B92913 - Oracle WebLogic Server Enterprise Edition for Oracle Cloud Infrastructure Container Engine for Kubernetes OCPU Per Hour 0.2581 0.2581 B92914 - Oracle WebLogic Server Suite for Oracle Cloud Infrastructure Container Engine for Kubernetes OCPU Per Hour 0.4646 0.4646 B96582 - Oracle Tuxedo for Oracle Cloud Infrastructure OCPU Per Hour 0.5433 0.5433 B96583 - Oracle Tuxedo Enterprise Edition for Oracle Cloud Infrastructure OCPU Per Hour 0.8149 0.8149 B96584 - Oracle Tuxedo Mainframe Modernization Runtimes for     City Council 16 – 127 8/5/2025 June 9, 2025 Page 7 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Oracle Cloud Infrastructure OCPU Per Hour 1.0866 1.0866 Content Management Cloud Service B108776 - WebCenter Imaging For Oracle Cloud Infrastructure OCPU Per Hour 0.6394 0.6394 B108777 - WebCenter Enterprise Capture For Oracle Cloud Infrastructure OCPU Per Hour 0.417 0.417 B108778 - WebCenter Enterprise Capture Standard Edition For Oracle Cloud Infrastructure OCPU Per Hour 0.2085 0.2085 B108779 - WebCenter Sites For Oracle Cloud Infrastructure OCPU Per Hour 0.695 0.695 B108780 - WebCenter Sites Satellite Server For Oracle Cloud Infrastructure OCPU Per Hour 0.1738 0.1738 B108781 - WebCenter Portal For Oracle Cloud Infrastructure OCPU Per Hour 0.8688 0.8688 B108782 - WebCenter Forms Recognition For Oracle Cloud Infrastructure OCPU Per Hour 0.695 0.695 B108783 - WebCenter Content For Oracle Cloud Infrastructure OCPU Per Hour 1.1989 1.1989 B108784 - WebCenter Universal Content Management For Oracle Cloud Infrastructure OCPU Per Hour 0.7993 0.7993 B95279 - Media Services-Media Flow-Standard-H264-SD- Below 30fps Minute of Output Media Content 0.001 0.001 B95280 - Media Services-Media Flow-Standard-H264-SD- Above 30fps and Below 60fps Minute of Output Media Content 0.002 0.002 B95281 - Media Services-Media Flow-Standard-H264-SD- Above 60fps and Below 120fps Minute of Output Media Content 0.003 0.003 B95282 - Media Services-Media Flow-Standard-H264-HD- Below 30fps Minute of Output Media Content 0.003 0.003 B95283 - Media Services-Media Flow-Standard-H264-HD- Above 30fps and Below 60fps Minute of Output Media Content 0.004 0.004 B95284 - Media Services-Media Flow-Standard-H264-HD- Above 60fps and Below 120fps Minute of Output Media Content 0.01 0.01 B95285 - Media Services-Media Flow-Standard-H264-4k-Below 30fps Minute of Output Media Content 0.015 0.015 B95286 - Media Services-Media Flow-Standard-H264-4k-Above 30fps and Below 60fps     City Council 16 – 128 8/5/2025 June 9, 2025 Page 8 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Minute of Output Media Content 0.018 0.018 B95287 - Media Services-Media Flow-Standard-H264-4k-Above 60fps and Below 120fps Minute of Output Media Content 0.036 0.036 B95288 - Media Services-Media Flow-Standard-VP8-SD-Below 30fps Minute of Output Media Content 0.003 0.003 B95289 - Media Services-Media Flow-Standard-VP8-SD-Above 30fps and Below 60fps Minute of Output Media Content 0.004 0.004 B95290 - Media Services-Media Flow-Standard-VP8-SD-Above 60fps and Below 120fps Minute of Output Media Content 0.007 0.007 B95291 - Media Services-Media Flow-Standard-VP8-HD-Below 30fps Minute of Output Media Content 0.008 0.008 B95292 - Media Services-Media Flow-Standard-VP8-HD-Above 30fps and Below 60fps Minute of Output Media Content 0.01 0.01 B95293 - Media Services-Media Flow-Standard-VP8-HD-Above 60fps and Below 120fps Minute of Output Media Content 0.015 0.015 B95294 - Media Services-Media Flow-Standard-VP8-4k-Below 30fps Minute of Output Media Content 0.036 0.036 B95295 - Media Services-Media Flow-Standard-VP8-4k-Above 30fps and Below 60fps Minute of Output Media Content 0.04 0.04 B95296 - Media Services-Media Flow-Standard-VP8-4k-Above 60fps and Below 120fps Minute of Output Media Content 0.05 0.05 B95297 - Media Services-Media Flow-Standard-H265VP9-SD- Below 30fps Minute of Output Media Content 0.005 0.005 B95298 - Media Services-Media Flow-Standard-H265VP9-SD- Above 30fps and Below 60fps Minute of Output Media Content 0.007 0.007 B95299 - Media Services-Media Flow-Standard-H265VP9-SD- Above 60fps and Below 120fps Minute of Output Media Content 0.012 0.012 B95300 - Media Services-Media Flow-Standard-H265VP9-HD- Below 30fps Minute of Output Media Content 0.01 0.01 B95301 - Media Services-Media Flow-Standard-H265VP9-HD- Above 30fps and Below 60fps Minute of Output Media Content 0.02 0.02 B95302 - Media Services-Media Flow-Standard-H265VP9-HD- Above 60fps and Below 120fps Minute of Output Media Content 0.03 0.03 B95303 - Media Services-Media Flow-Standard-H265VP9-4k-     City Council 16 – 129 8/5/2025 June 9, 2025 Page 9 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Below 30fps Minute of Output Media Content 0.026 0.026 B95304 - Media Services-Media Flow-Standard-H265VP9-4k- Above 30fps and Below 60fps Minute of Output Media Content 0.05 0.05 B95305 - Media Services-Media Flow-Standard-H265VP9-4k- Above 60fps and Below 120fps Minute of Output Media Content 0.063 0.063 B95306 - Media Services-Media Flow-Speed-H264-SD-Below 30fps Minute of Output Media Content 0.002 0.002 B95307 - Media Services-Media Flow-Speed-H264-SD-Above 30fps and Below 60fps Minute of Output Media Content 0.003 0.003 B95308 - Media Services-Media Flow-Speed-H264-SD-Above 60fps and Below 120fps Minute of Output Media Content 0.004 0.004 B95309 - Media Services-Media Flow-Speed-H264-HD-Below 30fps Minute of Output Media Content 0.004 0.004 B95310 - Media Services-Media Flow-Speed-H264-HD-Above 30fps and Below 60fps Minute of Output Media Content 0.005 0.005 B95311 - Media Services-Media Flow-Speed-H264-HD-Above 60fps and Below 120fps Minute of Output Media Content 0.012 0.012 B95312 - Media Services-Media Flow-Speed-H264-4k-Below 30fps Minute of Output Media Content 0.018 0.018 B95313 - Media Services-Media Flow-Speed-H264-4k-Above 30fps and Below 60fps Minute of Output Media Content 0.02 0.02 B95314 - Media Services-Media Flow-Speed-H264-4k-Above 60fps and Below 120fps Minute of Output Media Content 0.04 0.04 B95315 - Media Services-Media Flow-Speed-VP8-SD-Below 30fps Minute of Output Media Content 0.005 0.005 B95316 - Media Services-Media Flow-Speed-VP8-SD-Above 30fps and Below 60fps Minute of Output Media Content 0.006 0.006 B95317 - Media Services-Media Flow-Speed-VP8-SD-Above 60fps and Below 120fps Minute of Output Media Content 0.008 0.008 B95318 - Media Services-Media Flow-Speed-VP8-HD-Below 30fps Minute of Output Media Content 0.012 0.012 B95319 - Media Services-Media Flow-Speed-VP8-HD-Above 30fps and Below 60fps Minute of Output Media Content 0.015 0.015     City Council 16 – 130 8/5/2025 June 9, 2025 Page 10 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price B95320 - Media Services-Media Flow-Speed-VP8-HD-Above 60fps and Below 120fps Minute of Output Media Content 0.018 0.018 B95321 - Media Services-Media Flow-Speed-VP8-4k-Below 30fps Minute of Output Media Content 0.048 0.048 B95322 - Media Services-Media Flow-Speed-VP8-4k-Above 30fps and Below 60fps Minute of Output Media Content 0.05 0.05 B95323 - Media Services-Media Flow-Speed-VP8-4k-Above 60fps and Below 120fps Minute of Output Media Content 0.06 0.06 B95324 - Media Services-Media Flow-Speed-H265VP9-SD- Below 30fps Minute of Output Media Content 0.006 0.006 B95325 - Media Services-Media Flow-Speed-H265VP9-SD- Above 30fps and Below 60fps Minute of Output Media Content 0.008 0.008 B95326 - Media Services-Media Flow-Speed-H265VP9-SD- Above 60fps and Below 120fps Minute of Output Media Content 0.015 0.015 B95327 - Media Services-Media Flow-Speed-H265VP9-HD- Below 30fps Minute of Output Media Content 0.012 0.012 B95328 - Media Services-Media Flow-Speed-H265VP9-HD- Above 30fps and Below 60fps Minute of Output Media Content 0.025 0.025 B95329 - Media Services-Media Flow-Speed-H265VP9-HD- Above 60fps and Below 120fps Minute of Output Media Content 0.036 0.036 B95330 - Media Services-Media Flow-Speed-H265VP9-4k- Below 30fps Minute of Output Media Content 0.05 0.05 B95331 - Media Services-Media Flow-Speed-H265VP9-4k- Above 30fps and Below 60fps Minute of Output Media Content 0.06 0.06 B95332 - Media Services-Media Flow-Speed-H265VP9-4k- Above 60fps and Below 120fps Minute of Output Media Content 0.075 0.075 B95333 - Media Services-Media Flow-Quality-H264-SD-Below 30fps Minute of Output Media Content 0.003 0.003 B95334 - Media Services-Media Flow-Quality-H264-SD-Above 30fps and Below 60fps Minute of Output Media Content 0.004 0.004 B95335 - Media Services-Media Flow-Quality-H264-SD-Above 60fps and Below 120fps Minute of Output Media Content 0.005 0.005 B95336 - Media Services-Media Flow-Quality-H264-HD-Below 30fps     City Council 16 – 131 8/5/2025 June 9, 2025 Page 11 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Minute of Output Media Content 0.005 0.005 B95337 - Media Services-Media Flow-Quality-H264-HD-Above 30fps and Below 60fps Minute of Output Media Content 0.006 0.006 B95338 - Media Services-Media Flow-Quality-H264-HD-Above 60fps and Below 120fps Minute of Output Media Content 0.015 0.015 B95339 - Media Services-Media Flow-Quality-H264-4k-Below 30fps Minute of Output Media Content 0.024 0.024 B95340 - Media Services-Media Flow-Quality-H264-4k-Above 30fps and Below 60fps Minute of Output Media Content 0.03 0.03 B95341 - Media Services-Media Flow-Quality-H264-4k-Above 60fps and Below 120fps Minute of Output Media Content 0.05 0.05 B95342 - Media Services-Media Flow-Quality-VP8-SD-Below 30fps Minute of Output Media Content 0.006 0.006 B95343 - Media Services-Media Flow-Quality-VP8-SD-Above 30fps and Below 60fps Minute of Output Media Content 0.008 0.008 B95344 - Media Services-Media Flow-Quality-VP8-SD-Above 60fps and Below 120fps Minute of Output Media Content 0.01 0.01 B95345 - Media Services-Media Flow-Quality-VP8-HD-Below 30fps Minute of Output Media Content 0.015 0.015 B95346 - Media Services-Media Flow-Quality-VP8-HD-Above 30fps and Below 60fps Minute of Output Media Content 0.018 0.018 B95347 - Media Services-Media Flow-Quality-VP8-HD-Above 60fps and Below 120fps Minute of Output Media Content 0.02 0.02 B95348 - Media Services-Media Flow-Quality-VP8-4k-Below 30fps Minute of Output Media Content 0.054 0.054 B95349 - Media Services-Media Flow-Quality-VP8-4k-Above 30fps and Below 60fps Minute of Output Media Content 0.06 0.06 B95350 - Media Services-Media Flow-Quality-VP8-4k-Above 60fps and Below 120fps Minute of Output Media Content 0.07 0.07 B95351 - Media Services-Media Flow-Quality-H265VP9-SD- Below 30fps Minute of Output Media Content 0.03 0.03 B95352 - Media Services-Media Flow-Quality-H265VP9-SD- Above 30fps and Below 60fps Minute of Output Media Content 0.045 0.045 B95353 - Media Services-Media Flow-Quality-H265VP9-SD-     City Council 16 – 132 8/5/2025 June 9, 2025 Page 12 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Above 60fps and Below 120fps Minute of Output Media Content 0.06 0.06 B95354 - Media Services-Media Flow-Quality-H265VP9-HD- Below 30fps Minute of Output Media Content 0.06 0.06 B95355 - Media Services-Media Flow-Quality-H265VP9-HD- Above 30fps and Below 60fps Minute of Output Media Content 0.09 0.09 B95356 - Media Services-Media Flow-Quality-H265VP9-HD- Above 60fps and Below 120fps Minute of Output Media Content 0.12 0.12 B95357 - Media Services-Media Flow-Quality-H265VP9-4k- Below 30fps Minute of Output Media Content 0.12 0.12 B95358 - Media Services-Media Flow-Quality-H265VP9-4k- Above 30fps and Below 60fps Minute of Output Media Content 0.18 0.18 B95359 - Media Services-Media Flow-Quality-H265VP9-4k- Above 60fps and Below 120fps Minute of Output Media Content 0.24 0.24 B95375 - Media Services-Media Streams GB of Packaged Content 0.05 0.05 Analytics Cloud Service B89630 - Oracle Analytics Cloud-Professional OCPU Per Hour 1.0753 1.0753 B89631 - Oracle Analytics Cloud-Enterprise OCPU Per Hour 2.1506 2.1506 B89636 - Oracle Analytics Cloud-Professional-BYOL OCPU Per Hour 0.3226 0.3226 B89637 - Oracle Analytics Cloud-Enterprise-BYOL OCPU Per Hour 0.3226 0.3226 B92335 - Essbase for Oracle Cloud Infrastructure OCPU Per Hour 1.3129 1.3129 B92682 - Oracle Analytics-Professional User Per Month 16.0 16.0 B92683 - Oracle Analytics-Enterprise User Per Month 80.0 80.0 B94568 - Oracle Analytics Server for Oracle Cloud Infrastructure OCPU Per Hour 1.75 1.75 Storage Cloud Service B89057 - Oracle Cloud Infrastructure-File Storage 0.3 0.025 0.0002 0.3 0.025 0.0002 Gigabyte Storage Capacity per Month B90938 - Oracle Cloud Infrastructure-Streaming-PUT or GET Gigabytes of Data Transferred B90939 - Oracle Cloud Infrastructure-Streaming-Storage Gigabyte Per Hour B91445 - Oracle Cloud Infrastructure-Block Volume-Free Gigabyte Storage Capacity per     City Council 16 – 133 8/5/2025 June 9, 2025 Page 13 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Month 0.0 0.0 0.0034 0.0 0.0255 0.0 0.0026 0.0255 0.0017 0.0 0.0 0.0 0.0034 0.0 0.0255 0.0 0.0026 0.0255 0.0017 0.0 B91627 - Oracle Cloud Infrastructure-Object Storage-Requests 10,000 Requests per Month 0 - 5 10,000 Requests per Month 5 - 999999999 B91628 - Oracle Cloud Infrastructure-Object Storage-Storage Gigabyte Storage Capacity per Month 0 - 10 Gigabyte Storage Capacity per Month 10 - 999999999 B91633 - Oracle Cloud Infrastructure-Archive Storage-Free Gigabyte Storage Capacity per Month 0 - 10 Gigabyte Storage Capacity per Month 10 - 999999999 B91961 - Oracle Cloud Infrastructure-Block Volume Storage Gigabyte Storage Capacity Per Month B91962 - Oracle Cloud Infrastructure-Block Volume Performance Performance Units Per Gigabyte Per Month B93000 - Oracle Cloud Infrastructure-Infrequent Access Storage-Storage Gigabyte Storage Capacity Per Month 0 - 10 Gigabyte Storage Capacity Per Month 10 - 999999999999999 0.01 0.01 B93001 - Oracle Cloud Infrastructure-Data Retrieval-Storage Gigabyte Storage Retrieved Per Month 0 - 10 0.0 0.0 Gigabyte Storage Retrieved Per Month 10 - 999999999999999 0.01 0.01 B95410 - Oracle ZFS Storage-High Availability Instance Per Hour 1.85 1.85 Security and Identity Management Cloud Service B108188 - Oracle Cloud Infrastructure Cloud Guard Workload Protection Standard Node Per Hour 0.0069 0.0069 B108189 - Oracle Cloud Infrastructure Cloud Guard Workload Protection Limited Node Per Hour 0.0 0.0 B108190 - Oracle Cloud Guard Instance Security Adhoc Queries Enterprise Request 0 - 950000 0.0 0.0 Request 950000 - 999999999999999 0.001 0.001 B90328 - Oracle Cloud Infrastructure-Key Management-Private Vault Virtual Private Vault Per Hour 3.724 3.724     City Council 16 – 134 8/5/2025 June 9, 2025 Page 14 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price B90555 - Oracle Identity Cloud Service-Enterprise User User Per Month 3.2 3.2 B90556 - Oracle Identity Cloud Service-Consumer User User Per Month 0.016 0.016 B90557 - Oracle Identity Cloud Service-Enterprise User-BYOL User Per Month 0.8 0.8 B90558 - Oracle Identity Cloud Service-Consumer User-BYOL User Per Month 0.004 0.004 B90936 - Oracle Identity Foundation Cloud Service Each 0.0 0.0 B92092 - Oracle Cloud Infrastructure-KMS Vault-Key Versions Key Version per Month 0 - 20 0.0 0.0 Key Version per Month 20 - 999999999 0.5334 0.5334 B93493 - Oracle Cloud Infrastructure Identity and Access Management-External User User Per Month 0.016 0.016 B93494 - Oracle Cloud Infrastructure Identity and Access Management-Oracle Apps Premium User Per Month 0.25 0.25 B93495 - Oracle Cloud Infrastructure Identity and Access Management-Premium User Per Month 3.2 3.2 B93496 - Oracle Cloud Infrastructure Identity and Access Management-SMS 1 SMS Message Sent 0 - 1000 0.0 0.03 0.0 0.004 0.004 0.0 0.0 0.6 0.0 5.0 0.0 0.03 0.0 0.004 0.004 0.0 0.0 0.6 0.0 5.0 1 SMS Message Sent 1000 - 999999999999999 B93497 - Oracle Cloud Infrastructure Identity and Access Management-Token Token 0 - 10000 Token 10000 - 999999999999999 B93498 - Oracle Cloud Infrastructure Identity and Access Management-Replication User Per Month B94173 - Oracle Threat Intelligence Service API Calls B94277 - Oracle Cloud Infrastructure-Web Application Firewall- Requests 1,000,000 Incoming Requests Per Month 0 - 10 1,000,000 Incoming Requests Per Month 10 - 999999999999999 B94579 - Oracle Cloud Infrastructure-Web Application Firewall- Instance Instance Per Month 0 - 1 Instance Per Month 1 - 999999999999999 B97172 - Oracle Access Governance for Oracle Cloud Infrastructure-Workforce User     City Council 16 – 135 8/5/2025 June 9, 2025 Page 15 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Workforce User Per Month 0 - 0.1 0.005 2.0 0.75 0.1 0.016 0.016 3.0 1.13 0.15 0.1 0.005 2.0 0.75 0.1 0.016 0.016 3.0 1.13 0.15 100000 Workforce User Per Month 100000 - 999999999999999 B97173 - Oracle Access Governance for Oracle Workloads- Workforce User Workforce User Per Month 0 - 10000 Workforce User Per Month 10000 - 30000 Workforce User Per Month 30000 - 999999999999999 B97179 - Oracle Access Governance Premium-Consumer User Consumer User Per Month B97180 - Oracle Access Governance for Oracle Workloads- Consumer User Consumer User Per Month B97181 - Oracle Access Governance Premium-Workforce User Workforce User Per Month 0 - 10000 Workforce User Per Month 10000 - 30000 Workforce User Per Month 30000 - 999999999999999 B98100 - Oracle Cloud Infrastructure-External Key Management Key Version Per Month 3.0 3.0 B99597 - Oracle Cloud Infrastructure-Dedicated Key Management-(Minimum 3 HSM Partitions) HSM Partition Per Hour 1.75 1.75 Enterprise Integration Cloud Service B89639 - Oracle Integration Cloud Service-Standard 5K Messages Per Hour 0.6452 0.6452 B89640 - Oracle Integration Cloud Service-Enterprise 5K Messages Per Hour 1.2903 1.2903 B89643 - Oracle Integration Cloud Service-Standard-BYOL 20K Messages Per Hour 0.3226 0.3226 B89644 - Oracle Integration Cloud Service-Enterprise-BYOL 20K Messages Per Hour 0.3226 0.3226 B92450 - Oracle SOA Suite for Oracle Cloud Infrastructure OCPU Per Hour 0.7231 0.7231 B92451 - Oracle SOA Suite for Oracle Cloud Infrastructure-with B2B Adapter for EDI OCPU Per Hour 1.2071 1.2071 B95504 - Oracle Cloud Infrastructure Process Automation-User Active Process User Per Hour 0.1 0.1 B95505 - Oracle Cloud Infrastructure Process Automation- Execution Pack Execution Pack Per Month 0 - 1 0.0 0.0 Execution Pack Per Month 1 - 125.0 125.0 999999999999999     City Council 16 – 136 8/5/2025 June 9, 2025 Page 16 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Data Integration Cloud Service B88299 - Oracle Data Integrator Cloud Service OCPU Per Hour 0.7742 0.7742 B88406 - Oracle Data Integrator Cloud Service-BYOL OCPU Per Hour 0.1935 0.1935 B92598 - Oracle Cloud Infrastructure-Data Integration- Workspace Workspace Usage per Hour 0.16 0.16 B92599 - Oracle Cloud Infrastructure-Data Integration Gigabyte of Data Processed per 0.04 0.04 Hour B92695 - Oracle Stream Analytics for Oracle Cloud Infrastructure OCPU Per Hour 0.9498 0.9498 B92992 - Oracle Cloud Infrastructure-GoldenGate OCPU Per Hour 1.3441 1.3441 B92993 - Oracle Cloud Infrastructure-GoldenGate-BYOL OCPU Per Hour 0.3226 0.3226 B93306 - Oracle Cloud Infrastructure-Data Integration-Pipeline Operator Execution Execution Hour 0 - 30 0.0 0.0 Execution Hour 30 - 0.3 0.3 999999999999999 Network Cloud Service B107975 - Oracle Cloud Infrastructure-FastConnect 400 Gbps 20.0 0.2125 1.275 0.0 0.0085 0.0 0.085 0.85 0.3 1.3 20.0 0.2125 1.275 0.0 0.0085 0.0 0.085 0.85 0.3 1.3 Port Hour B88325 - Oracle Cloud Infrastructure-FastConnect 1 Gbps Port Hour B88326 - Oracle Cloud Infrastructure-FastConnect 10 Gbps Port Hour B88327 - Oracle Cloud Infrastructure-Outbound Data Transfer- Originating in North America, Europe, and UK Gigabyte Outbound Data Transfer Per Month 0 - 10240 Gigabyte Outbound Data Transfer Per Month 10240 - 999999999999999 B88523 - Oracle Cloud Infrastructure-Email Delivery 1,000 Emails Sent 0 - 3 1,000 Emails Sent 3 - 999999999999999 B88525 - Oracle Cloud Infrastructure-DNS 1,000,000 Queries B90323 - Oracle Cloud Infrastructure-Health Checks-Basic Endpoints Per Month B90325 - Oracle Cloud Infrastructure-Health Checks-Premium Endpoints Per Month B90327 - Oracle Cloud Infrastructure-DNS Traffic Management 1,000,000 DNS Traffic     City Council 16 – 137 8/5/2025 June 9, 2025 Page 17 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Management Queries 4.0 0.0 0.0025 0.0 0.0015 0.0 0.6 0.0 0.02 0.0 0.05 4.0 0.0 0.0025 0.0 0.0015 0.0 0.6 0.0 0.02 0.0 0.05 B90925 - Oracle Cloud Infrastructure-Monitoring-Ingestion Million Datapoints 0 - 500 Million Datapoints 500 - 999999999 B90926 - Oracle Cloud Infrastructure-Monitoring-Retrieval Million Datapoints 0 - 1000 Million Datapoints 1000 - 999999999 B90940 - Oracle Cloud Infrastructure-Notifications-HTTPS Delivery Million Delivery Operations 0 - 1 Million Delivery Operations 1 - 999999999 B90941 - Oracle Cloud Infrastructure-Notifications-Email Delivery 1,000 Emails Sent 0 - 1 1,000 Emails Sent 1 - 999999999 B92593 - Oracle Cloud Infrastructure-Logging-Storage Gigabyte Log Storage Per Month 0 - 10 Gigabyte Log Storage Per Month 10 - 999999999 B93004 - Oracle Cloud Infrastructure-Notifications-SMS Outbound to Country Zone 1 1 SMS Message Sent 0 - 100 0.0 0.015 0.0 0.045 0.0 0.086 0.0 0.12 0.0 0.24 0.0 0.0 0.015 0.0 0.045 0.0 0.086 0.0 0.12 0.0 0.24 0.0 1 SMS Message Sent 100 - 999999999999999 B93005 - Oracle Cloud Infrastructure-Notifications-SMS Outbound to Country Zone 2 1 SMS Message Sent 0 - 100 1 SMS Message Sent 100 - 999999999999999 B93006 - Oracle Cloud Infrastructure-Notifications-SMS Outbound to Country Zone 3 1 SMS Message Sent 0 - 100 1 SMS Message Sent 100 - 999999999999999 B93007 - Oracle Cloud Infrastructure-Notifications-SMS Outbound to Country Zone 4 1 SMS Message Sent 0 - 100 1 SMS Message Sent 100 - 999999999999999 B93008 - Oracle Cloud Infrastructure-Notifications-SMS Outbound to Country Zone 5 1 SMS Message Sent 0 - 100 1 SMS Message Sent 100 - 999999999999999 B93030 - Oracle Cloud Infrastructure-Load Balancer Base Load Balancer Hour 0 - 744 Load Balancer Hour 744 - 999999999 B93031 - Oracle Cloud Infrastructure-Load Balancer Bandwidth     City Council 16 – 138 8/5/2025 June 9, 2025 Page 18 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Mbps Per Hour 0 - 7440 0.0113 0.0 0.0001 10.75 0.0 0.025 0.0 0.05 0.0 0.22 0.0113 0.0 0.0001 10.75 0.0 0.025 0.0 0.05 0.0 0.22 Mbps Per Hour 7440 - 999999999 B93126 - Oracle Cloud Infrastructure-FastConnect 100Gbps Port Hour B93455 - Oracle Cloud Infrastructure-Outbound Data Transfer- Originating in APAC, Japan, and South America Gigabyte Outbound Data Transfer Per Month 0 - 10240 Gigabyte Outbound Data Transfer Per Month 10240 - 999999999999999 B93456 - Oracle Cloud Infrastructure-Outbound Data Transfer- Originating in Middle East and Africa Gigabyte Outbound Data Transfer Per Month 0 - 10240 Gigabyte Outbound Data Transfer Per Month 10240 - 999999999999999 B95697 - Oracle Cloud Infrastructure Queue 1,000,000 Requests 0 - 1 1,000,000 Requests 1 - 999999999999999 B109479 - Oracle Cloud Infrastructure-Compute-GPU-L40S GPU Per Hour 3.5 3.5 B109485 - Oracle Cloud Infrastructure-Compute-GPU-MI300X GPU Per Hour 6.0 6.0 B109529 - Oracle Cloud Infrastructure-Compute-Standard-A2 OCPU OCPU Per Hour 0.014 0.014 B109530 - Oracle Cloud Infrastructure-Compute-Standard-A2 Memory Gigabyte Per Hour 0.002 0.002 B88315 - Oracle Cloud Infrastructure-Compute-Bare Metal Standard-X5 OCPU Per Hour 0.0638 0.0638 B88317 - Oracle Cloud Infrastructure-Compute-Virtual Machine Standard-X5 OCPU Per Hour 0.0638 0.0638 B88513 - Oracle Cloud Infrastructure-Compute-Bare Metal Standard-X7 OCPU Per Hour 0.0638 0.0638 B88514 - Oracle Cloud Infrastructure-Compute-Virtual Machine Standard-X7 OCPU Per Hour 0.0638 0.0638 B88515 - Oracle Cloud Infrastructure-Compute-Bare Metal Dense I/O-X7 OCPU Per Hour 0.1275 0.1275 B88516 - Oracle Cloud Infrastructure-Compute-Virtual Machine Dense I/O-X7     City Council 16 – 139 8/5/2025 June 9, 2025 Page 19 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price OCPU Per Hour 0.1275 0.1275 B88517 - Oracle Cloud Infrastructure-Compute-Bare Metal GPU Standard-X7 GPU Per Hour 1.275 1.275 B88518 - Oracle Cloud Infrastructure-Compute-Virtual Machine GPU Standard-X7 GPU Per Hour 1.275 1.275 B89734 - Oracle Cloud Infrastructure-Compute-GPU Standard- V2 GPU Per Hour 2.95 2.95 B90398 - Oracle Cloud Infrastructure-Compute-HPC-X7 OCPU Per Hour 0.075 0.075 B90425 - Oracle Cloud Infrastructure-Compute-Standard-E2 OCPU Per Hour 0.03 0.03 B90617 - Oracle Functions-Execution Time-10,000 Gigabyte Memory Seconds 0 - 40 0.0 0.0 Seconds 40 - 999999999 0.1417 0.1417 B90618 - Oracle Functions-Invocations 1,000,000 Function Invocations 0 0.0 0.0 - 2 1,000,000 Function Invocations 2 - 999999999 0.2 0.2 B91119 - Oracle Cloud Infrastructure-Compute-Bare Metal Standard-B1 OCPU Per Hour 0.0638 0.0638 B91120 - Oracle Cloud Infrastructure-Compute-Virtual Machine Standard-B1 OCPU Per Hour 0.0638 0.0638 B91372 - Oracle Cloud Infrastructure-Compute-Microsoft SQL Enterprise OCPU Per Hour 1.47 1.47 B91373 - Oracle Cloud Infrastructure-Compute-Microsoft SQL Standard OCPU Per Hour 0.37 0.37 B91444 - Oracle Cloud Infrastructure-Compute-Virtual Machine Standard-E2 Micro-Free OCPU Per Hour 0.0 0.0 B92072 - Oracle Cloud Infrastructure-API Gateway-1,000,000 API Calls 1,000,000 API Calls Per Month 3.0 3.0 B92306 - Oracle Cloud Infrastructure-Compute-Standard-E3- OCPU OCPU Per Hour 0.025 0.025 B92307 - Oracle Cloud Infrastructure-Compute-Standard-E3- Memory Gigabyte Per Hour 0.0015 0.0015 B92740 - Oracle Cloud Infrastructure-Compute-GPU-E3 GPU Per Hour 3.05 3.05 B93113 - Oracle Cloud Infrastructure-Compute-Standard-E4     City Council 16 – 140 8/5/2025 June 9, 2025 Page 20 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price OCPU Per Hour 0.025 0.025 B93114 - Oracle Cloud Infrastructure-Compute-Standard-E4- Memory Gigabyte Per Hour 0.0015 0.0015 B93121 - Oracle Cloud Infrastructure-Compute-Dense I/O-E4 OCPU Per Hour 0.025 0.025 B93122 - Oracle Cloud Infrastructure-Compute-Dense I/O-E4 Gigabyte Memory Per Hour 0.0015 0.0015 B93123 - Oracle Cloud Infrastructure-Compute-Dense I/O-E4 NVMe Terabyte Per Hour 0.0612 0.0612 B93297 - Oracle Cloud Infrastructure-Compute-Standard-A1 OCPU Per Hour 0 - 3000 0.0 0.0 OCPU Per Hour 3000 - 999999999999999 0.01 0.01 B93298 - Oracle Cloud Infrastructure-Compute-Standard-A1- Memory Gigabyte Per Hour 0 - 18000 0.0 0.0 Gigabyte Per Hour 18000 - 999999999999999 0.0015 0.0015 B93311 - Oracle Cloud Infrastructure-Compute-Optimized-X9 OCPU Per Hour 0.054 0.054 B93312 - Oracle Cloud Infrastructure-Compute-Optimized-X9- Memory Gigabyte Per Hour 0.0015 0.0015 B93544 - Oracle Cloud Infrastructure-Compute-GPU-E4 GPU Per Hour 3.05 3.05 B93704 - Oracle Cloud Infrastructure-Compute-GPU-T1 GPU Per Hour 1.55 1.55 B94176 - Oracle Cloud Infrastructure-Compute-Standard-X9 OCPU Per Hour 0.04 0.04 B94177 - Oracle Cloud Infrastructure-Compute-Standard-X9 - Memory Gigabyte Per Hour 0.0015 0.0015 B95518 - Oracle Cloud Infrastructure-Secure Desktop Desktop Per Month 5.0 5.0 B95907 - Oracle Cloud Infrastructure-Compute-GPU-A100-v2 GPU Per Hour 4.0 4.0 B95909 - Oracle Cloud Infrastructure-Compute-GPU-A10 GPU Per Hour 2.0 2.0 B96109 - Oracle Container Engine for Kubernetes-Virtual Node Virtual Node Per Hour 0.015 0.015 B96479 - Oracle Compute Cloud@Customer-Compute- Standard-E5 OCPU Per Hour 0.03 0.03 B96480 - Oracle Compute Cloud@Customer-Compute- Standard-E5-Memory Gibibyte Memory Per Hour 0.002 0.002 B96481 - Oracle Compute Cloud@Customer-Block Volume Storage-Balanced     City Council 16 – 141 8/5/2025 June 9, 2025 Page 21 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Gigabyte Storage Capacity Per Month 0.0425 0.0425 B96482 - Oracle Compute Cloud@Customer-Block Volume Storage-Performance Gigabyte Storage Capacity Per Month 0.0595 0.0595 B96483 - Oracle Compute Cloud@Customer-File Storage Gigabyte Storage Capacity Per Month 0.3 0.3 B96484 - Oracle Compute Cloud@Customer-Object Storage- Storage Gigabyte Storage Capacity Per Month 0.0255 0.0255 B96485 - Oracle Compute Cloud@Customer-Load Balancer Load Balancer Hour 0.0113 0.0113 B96531 - Oracle Cloud Infrastructure-Compute-HPC-E5 OCPU Per Hour 0.044 0.044 B96545 - Oracle Container Engine for Kubernetes-Enhanced Cluster Cluster Per Hour 0.1 0.1 B97384 - Oracle Cloud Infrastructure-Compute-Standard-E5- OCPU OCPU Per Hour 0.03 0.03 B97385 - Oracle Cloud Infrastructure-Compute-Standard-E5- Memory Gigabytes Per Hour 0.002 0.002 B98202 - Oracle Cloud Infrastructure-Compute-Dense I/O-E5 OCPU OCPU Per Hour 0.03 0.03 B98203 - Oracle Cloud Infrastructure-Compute-Dense I/O-E5 Memory Gigabyte Per Hour 0.002 0.002 B98204 - Oracle Cloud Infrastructure-Compute-Dense I/O-E5 NVMe NVMe Terabyte Per Hour 0.0612 0.0612 B98415 - Oracle Cloud Infrastructure-Compute-GPU-H100 GPU Per Hour 10.0 10.0 Data Management Cloud Service B107951 - Oracle Exadata Exascale VM Filesystem Storage Gigabyte (GB) Storage Capacity Per Month 0.0425 0.0425 B107952 - Oracle Exadata Exascale Smart Database Storage Gigabyte (GB) Storage Capacity Per Month 0.1156 0.1156 B108030 - MySQL Database-ECPU ECPU Per Hour 0.0366 0.0366 B109166 - MySQL HeatWave-AWS-Storage Gigabyte Storage Capacity Per Month 0.03 0.03 B109169 - MySQL Database-Outbound Data Transfer-Inter OCI     City Council 16 – 142 8/5/2025 June 9, 2025 Page 22 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Region Gigabyte Outbound Data Transfer Per Month 0.04 0.04 B109187 - MySQL Database-AWS-Ingress private endpoint Endpoint Per Hour 0.0214 0.0214 B109188 - MySQL Database-AWS-Egress private endpoint Endpoint Per Hour 0.0106 0.0106 B109355 - Oracle Exadata Exascale RDMA Compute Infrastructure ECPU Per Hour 0.025 0.025 B109356 - Oracle Exadata Exascale Database ECPU ECPU Per Hour 0.336 0.336 B109357 - Oracle Exadata Exascale Database ECPU-BYOL ECPU Per Hour 0.0807 0.0807 B109375 - Oracle Exadata Exascale Additional Flash Cache Gigabyte (GB) Per Hour 0.0005 0.0005 B109380 - MySQL Database-ECPU-Free ECPU Per Hour 0.0 0.0 B109381 - Oracle Cloud Infrastructure HeatWave-Free HeatWave Capacity Per Hour 0.0 0.0 0.0 0.0 0.0086 0.4301 1.3441 0.8871 0.215 0.0 0.0 0.0 0.0 0.0 0.0086 0.4301 1.3441 0.8871 0.215 0.0 B109382 - Oracle Cloud Infrastructure HeatWave-Storage-Free Gigabyte Storage Capacity Per Month B109383 - MySQL Database-Storage-Free Gigabyte Storage Capacity Per Month B109384 - MySQL Database-Backup Storage-Free Gigabyte Storage Capacity Per Month B109458 - MySQL Database-AWS-Private inbound and outbound network traffic Gigabyte (GB) of Data Transferred B88290 - Oracle Database Cloud Service-Enterprise Edition- General Purpose OCPU Per Hour B88291 - Oracle Database Cloud Service-Enterprise Edition Extreme Performance-General Purpose OCPU Per Hour B88292 - Oracle Database Cloud Service-Enterprise Edition High Performance-General Purpose OCPU Per Hour B88293 - Oracle Database Cloud Service-Standard Edition- General Purpose OCPU Per Hour B88294 - Oracle Database Backup Service-Outbound Data Transfer Gigabyte Outbound Data Transfer per Month 0 - 1 Gigabyte Outbound Data Transfer     City Council 16 – 143 8/5/2025 June 9, 2025 Page 23 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price per Month 1 - 10240 0.096 0.072 0.056 0.04 0.04 0.0032 0.004 0.0211 0.096 0.072 0.056 0.04 0.04 0.0032 0.004 0.0211 Gigabyte Outbound Data Transfer per Month 10240 - 51200 Gigabyte Outbound Data Transfer per Month 51200 - 153600 Gigabyte Outbound Data Transfer per Month 153600 - 512000 Gigabyte Outbound Data Transfer per Month 512000 - 999999999 B88295 - Oracle Database Backup Service-GET and all other Requests 10000 Requests Per Month B88296 - Oracle Database Backup Service-PUT, COPY, POST or LIST Requests 1000 Requests Per Month B88297 - Oracle Database Backup Service-Storage Capacity Gigabyte Storage Capacity per Month 0 - 1024 Gigabyte Storage Capacity per Month 1024 - 51200 0.0208 0.0208 Gigabyte Storage Capacity per Month 51200 - 512000 0.0204 0.0204 Gigabyte Storage Capacity per Month 512000 - 1024000 0.0201 0.0201 Gigabyte Storage Capacity per Month 1024000 - 5120000 0.0197 0.0197 Gigabyte Storage Capacity per Month 5120000 - 999999999 0.0194 0.0194 B88402 - Oracle Database Cloud Service-Enterprise Edition Extreme Performance RAC-BYOL OCPU Per Hour 0.1935 0.1935 B88404 - Oracle Database Cloud Service-All Editions-BYOL OCPU Per Hour 0.1935 0.1935 B88592 - Exadata Database OCPU-Dedicated Infrastructure OCPU Per Hour 1.3441 1.3441 B88593 - Oracle Cloud Infrastructure-Database Exadata Quarter Rack-X6 Hosted Environment Per Hour 51.0753 51.0753 B88594 - Oracle Cloud Infrastructure-Database Exadata Half Rack-X6 Hosted Environment Per Hour 102.1506 102.1506 B88595 - Oracle Cloud Infrastructure-Database Exadata Full Rack-X6 Hosted Environment Per Hour 204.3011 204.3011 B88847 - Exadata Database OCPU-Dedicated Infrastructure- BYOL OCPU Per Hour 0.3226 0.3226 B88854 - Oracle Cloud Infrastructure-Database Exadata Full Rack-X6-BYOL Hosted Environment Per Hour 135.914 135.914 B88855 - Oracle Cloud Infrastructure-Database Exadata Half     City Council 16 – 144 8/5/2025 June 9, 2025 Page 24 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Rack-X6-BYOL Hosted Environment Per Hour 67.957 67.957 B88856 - Oracle Cloud Infrastructure-Database Exadata Quarter Rack-X6-BYOL Hosted Environment Per Hour 33.9785 33.9785 B89737 - Oracle NoSQL Database Cloud Service-Write Write Unit Per Month 0.1254 0.1254 B89738 - Oracle NoSQL Database Cloud Service-Read Read Unit Per Month 0.0064 0.0064 B89739 - Oracle NoSQL Database Cloud Service-Storage Gigabyte Storage Capacity Per Month 0.066 0.066 B89980 - Oracle Database Exadata Cloud at Customer- Database OCPU OCPU Per Hour 1.3441 1.3441 B89981 - Oracle Database Exadata Cloud at Customer- Database OCPU-BYOL OCPU Per Hour 0.3226 0.3226 B89999 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Quarter Rack-X7 Hosted Environment Per Hour 21.5054 21.5054 B90000 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Half Rack-X7 Hosted Environment Per Hour 43.0107 43.0107 B90001 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Full Rack-X7 Hosted Environment Per Hour 86.0215 86.0215 B90230 - Oracle Database Backup Cloud-Object Storage Gigabyte Storage Capacity Per Month 0.0051 0.0051 B90231 - Oracle Database Backup Cloud-Archive Storage Gigabyte Storage Capacity Per Month 0.0005 0.0005 B90455 - Oracle Autonomous Transaction Processing-Exadata Storage Terabyte Storage Capacity Per Month 118.4 118.4 B90569 - Oracle Base Database Service-Standard OCPU Per Hour 0.215 0.215 B90570 - Oracle Base Database Service-Enterprise OCPU Per Hour 0.4301 0.4301 B90571 - Oracle Base Database Service-High Performance OCPU Per Hour 0.8871 0.8871 B90572 - Oracle Base Database Service-Extreme Performance OCPU Per Hour 1.3441 1.3441 B90573 - Oracle Base Database Service-BYOL OCPU Per Hour 0.1935 0.1935 B90777 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Base System Hosted Environment Per Hour 10.7527 10.7527     City Council 16 – 145 8/5/2025 June 9, 2025 Page 25 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price B91121 - Oracle Cloud SQL-Compute Capacity OCPU Per Hour 0.1075 0.1075 B91128 - Oracle Big Data Service-Compute-Standard OCPU Per Hour 0.1344 0.1344 B91129 - Oracle Big Data Service-Compute-Dense I/O OCPU Per Hour 0.214 0.214 B91130 - Oracle Big Data Service-Compute-HPC OCPU Per Hour 0.1536 0.1536 B91363 - Gen 2 Exadata Cloud at Customer-Database OCPU OCPU Per Hour 1.3441 1.3441 B91364 - Gen 2 Exadata Cloud at Customer-Database OCPU- BYOL OCPU Per Hour 0.3226 0.3226 B91391 - Oracle Autonomous Data Warehouse-Free OCPU Per Hour 0.0 0.0 B91392 - Oracle Autonomous Data Warehouse-Exadata Storage-Free Terabyte Storage Capacity Per Month 0.0 0.0 B91393 - Oracle Autonomous Transaction Processing-Free OCPU Per Hour 0.0 0.0 B91394 - Oracle Autonomous Transaction Processing-Exadata Storage-Free Terabyte Storage Capacity Per Month 0.0 0.0 B91535 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Quarter Rack-X8 Hosted Environment Per Hour 14.5162 14.5162 B91536 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Half Rack-X8 Hosted Environment Per Hour 29.0323 29.0323 B91537 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Full Rack-X8 Hosted Environment Per Hour 58.0645 58.0645 B91631 - Oracle Cloud Infrastructure-Data Safe for Database Cloud Service-Audit Record Collection Over 1 Million Records 10,000 Audit Records Per Target Per Month 0.1 0.1 B91632 - Oracle Cloud Infrastructure-Data Safe for Database Cloud Service Each 0.0 0.0 B92023 - MySQL HeatWave-Standard Node Per Hour 0.3536 0.3536 B92024 - MySQL Database for HeatWave-Standard Node Per Hour 0.3536 0.3536 B92181 - Oracle Autonomous Transaction Processing- Dedicated OCPU Per Hour 1.3441 1.3441 B92182 - Oracle Autonomous Data Warehouse-Dedicated OCPU Per Hour 1.3441 1.3441     City Council 16 – 146 8/5/2025 June 9, 2025 Page 26 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price B92183 - Oracle Autonomous Transaction Processing- Dedicated-BYOL OCPU Per Hour 0.3226 0.3226 B92184 - Oracle Autonomous Data Warehouse-Dedicated- BYOL OCPU Per Hour 0.3226 0.3226 B92212 - Oracle Autonomous JSON Database OCPU Per Hour 0.3226 0.3226 B92380 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Quarter Rack-X8M Hosted Environment Per Hour 14.5162 14.5162 B92381 - Oracle Cloud Infrastructure-Database Exadata Infrastructure-Database Server-X8M Hosted Environment Per Hour 2.9032 2.9032 B92382 - Oracle Cloud Infrastructure-Database Exadata 2.9032 1.3441 1.3441 0.3226 0.3226 0.0467 0.04 0.04 0.0 0.0 0.0 200.0 150.0 2.9032 1.3441 1.3441 0.3226 0.3226 0.0467 0.04 0.04 0.0 0.0 0.0 200.0 150.0 Infrastructure-Storage Server-X8M Hosted Environment Per Hour B92418 - Exadata Cloud at Customer-Autonomous Transaction Processing Database OCPU Per Hour B92419 - Exadata Cloud at Customer-Autonomous Data Warehouse Database OCPU Per Hour B92420 - Exadata Cloud at Customer-Autonomous Transaction Processing-Database OCPU-BYOL OCPU Per Hour B92421 - Exadata Cloud at Customer-Autonomous Data Warehouse-Database OCPU-BYOL OCPU Per Hour B92425 - MySQL Database-Standard-E2 OCPU Per Hour B92426 - MySQL Database-Storage Gigabyte Storage Capacity per Month B92483 - MySQL Database-Backup Storage Gigabyte Storage Capacity per Month B92627 - Oracle NoSQL Database Cloud-Write-Free Write Unit Per Month B92628 - Oracle NoSQL Database Cloud-Read-Free Read Unit Per Month B92629 - Oracle NoSQL Database Cloud-Storage-Free Gigabyte Storage Capacity Per Month B92733 - Oracle Cloud Infrastructure-Data Safe for On- Premises Databases & Databases on Compute Target Database Per Month 0 - 100 Target Database Per Month 100 - 300     City Council 16 – 147 8/5/2025 June 9, 2025 Page 27 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Target Database Per Month 300 - 100.0 50.0 0.1 0.5018 0.5018 0.3226 100.0 50.0 0.1 0.5018 0.5018 0.3226 500 Target Database Per Month 500 - 999999999999999 B92734 - Oracle Cloud Infrastructure-Data Safe for On- Premises Databases & Databases on Compute 10,000 Audit Records Per Target Per Month B92759 - MySQL Analytics-Bare Metal Standard-E2 Node Per Hour B92807 - MySQL Database-Bare Metal Standard-E2 Node Per Hour B92911 - Oracle APEX Application Development OCPU Per Hour B92962 - MySQL Database-Standard-E3 OCPU Per Hour 0.038 0.038 B92963 - MySQL Database-Standard-E3-Memory Gigabyte Per Hour 0.0022 0.0022 B93199 - Oracle Cloud Infrastructure Database Migration Migration Hour 0.2 0.2 B93320 - Oracle APEX Application Development-Free OCPU Per Hour 0.0 0.0 B93380 - Exadata Cloud Infrastructure-Quarter Rack-X9M Hosted Environment Per Hour 14.5162 14.5162 B93381 - Exadata Cloud Infrastructure-Database Server-X9M Hosted Environment Per Hour 2.9032 2.9032 B93382 - Exadata Cloud Infrastructure-Storage Server-X9M Hosted Environment Per Hour 2.9032 2.9032 B93546 - MySQL Database for HeatWave-Bare Metal Standard Node Per Hour 2.2144 2.2144 B93709 - Oracle Cloud Infrastructure Search with OpenSearch HA Node Per Hour 0.25 0.25 B93710 - Oracle NoSQL Database Cloud-Write-Auto Write Unit Per Month 3.135 3.135 B93711 - Oracle NoSQL Database Cloud-Read-Auto Read Unit Per Month 0.16 0.16 B93712 - Oracle NoSQL Database Cloud-Hosted Environment Hosted Environment Per Month 28,796.0 28,796.0 B95240 - Oracle Database Autonomous Recovery Service Virtualized GB Per Month 0.0306 0.0306 B95241 - Oracle Database Zero Data Loss Autonomous Recovery Service Virtualized GB Per Month 0.04 0.04 B95264 - Oracle Cloud Infrastructure Application Performance Monitoring Service-Stack Monitoring Standard Edition 0.075 0.075 B95427 - MySQL Database-AWS-Storage     City Council 16 – 148 8/5/2025 June 9, 2025 Page 28 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Gigabyte Storage Capacity Per Month 0.132 0.132 B95428 - MySQL Database-AWS-Backup Storage Gigabyte Storage Capacity Per Month 0.0476 0.0476 B95435 - MySQL Database-Standard-AMD E4-Compute OCPU Per Hour 0.038 0.038 B95436 - MySQL Database-Standard-AMD E4-Memory Gigabyte Per Hour 0.0022 0.0022 B95437 - MySQL Database-Standard-Intel X7-Compute OCPU Per Hour 0.062 0.062 B95438 - MySQL Database-Standard-Intel X7-Memory Gigabyte Per Hour 0.0022 0.0022 B95439 - MySQL Database-Standard-Intel X9-Compute OCPU Per Hour 0.062 0.062 B95440 - MySQL Database-Standard-Intel X9-Memory Gigabyte Per Hour 0.0022 0.0022 B95441 - MySQL Database-Optimized-Intel X9-Compute OCPU Per Hour 0.082 0.082 B95442 - MySQL Database-Optimized-Intel X9-Memory Gigabyte Per Hour 0.0022 0.0022 B95485 - Oracle Cloud Infrastructure Full Stack Disaster Recovery Service OCPU Per Hour 0.0128 0.0128 B95701 - Oracle Autonomous Data Warehouse-ECPU ECPU Per Hour 0.336 0.336 B95702 - Oracle Autonomous Transaction Processing-ECPU ECPU Per Hour 0.336 0.336 B95703 - Oracle Autonomous Data Warehouse-ECPU-BYOL ECPU Per Hour 0.0807 0.0807 B95704 - Oracle Autonomous Transaction Processing-ECPU- BYOL ECPU Per Hour 0.0807 0.0807 B95706 - Oracle Autonomous Database Storage for Transaction Processing Gigabyte Storage Capacity Per Month 0.1156 0.1156 B95708 - Oracle Autonomous Data Warehouse-Exadata Cloud@Customer-ECPU ECPU Per Hour 0.336 0.336 B95709 - Oracle Autonomous Transaction Processing-Exadata Cloud@Customer-ECPU ECPU Per Hour 0.336 0.336 B95710 - Oracle Autonomous Data Warehouse-Exadata Cloud@Customer-ECPU-BYOL ECPU Per Hour 0.0807 0.0807 B95711 - Oracle Autonomous Transaction Processing-Exadata Cloud@Customer-ECPU-BYOL ECPU Per Hour 0.0807 0.0807 B95712 - Oracle Autonomous Data Warehouse-Dedicated-     City Council 16 – 149 8/5/2025 June 9, 2025 Page 29 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price ECPU ECPU Per Hour 0.336 0.336 B95713 - Oracle Autonomous Transaction Processing- Dedicated-ECPU ECPU Per Hour 0.336 0.336 B95714 - Oracle Autonomous Data Warehouse-Dedicated- ECPU-BYOL ECPU Per Hour 0.0807 0.0807 B95715 - Oracle Autonomous Transaction Processing- Dedicated-ECPU-BYOL ECPU Per Hour 0.0807 0.0807 B95754 - Oracle Autonomous Database Storage Gigabyte Storage Capacity Per Month 0.0244 0.0244 B96157 - MySQL HeatWave-AWS HeatWave Capacity Per Hour 0.049 0.049 B96158 - MySQL Database-AWS-ECPU ECPU Per Hour 0.049 0.049 B96159 - MySQL Database-AWS-Outbound Data Transfer-Inter AWS Region Gigabyte of Data Transferred 0.0504 0.0504 B96160 - MySQL Database-AWS-Outbound Data Transfer-To Internet Gigabyte of Data Transferred 0.0911 0.0911 B96625 - Oracle Cloud Infrastructure-HeatWave-Storage Gigabyte Storage Capacity Per Month 0.02 0.02 B96626 - Oracle Cloud Infrastructure-HeatWave HeatWave Capacity Per Hour 0.011 0.011 B97191 - Oracle NoSQL Database Cloud-Regional Replicated Write Write Unit Per Month 0.36 0.36 B97197 - Oracle Base Database Service on Arm-Enterprise OCPU Per Hour 0.2151 0.2151 B97198 - Oracle Base Database Service on Arm-High Performance OCPU Per Hour 0.4436 0.4436 B97199 - Oracle Base Database Service on Arm-Extreme Performance OCPU Per Hour 0.6721 0.6721 B97200 - Oracle Base Database Service on Arm-BYOL OCPU Per Hour 0.0968 0.0968 B98217 - Oracle Cloud Infrastructure Cache with Redis-Low Memory (up to 10 GB per node) Redis Memory Gigabyte Per Hour 0.0194 0.0194 B98277 - Oracle Autonomous Transaction Processing-Exadata Cloud@Customer-Developer Instance Per Hour 0.0 0.0 B98278 - Oracle Autonomous Data Warehouse-Exadata Cloud@Customer-Developer     City Council 16 – 150 8/5/2025 June 9, 2025 Page 30 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Instance Per Hour 0.0 0.0 B98279 - Oracle Autonomous Transaction Processing- Dedicated-Developer Instance Per Hour 0.0 0.0 B98280 - Oracle Autonomous Data Warehouse-Dedicated- Developer Instance Per Hour 0.0 0.0 B99060 - Oracle Cloud Infrastructure Database with PostgreSQL-X86 OCPU Per Hour 0.098 0.098 B99062 - Oracle Cloud Infrastructure Database Optimized Storage Gigabyte Storage Capacity Per Month 0.072 0.072 B99591 - Oracle Cloud Infrastructure Cache with Redis-High Memory (over 10 GB per node) Redis Memory Gigabyte Per Hour 0.0136 0.0136 B99593 - Oracle Globally Distributed Autonomous Transaction Processing-Dedicated ECPU Per Hour 0.3864 0.3864 B99594 - Oracle Globally Distributed Autonomous Transaction Processing-Dedicated-BYOL ECPU Per Hour 0.0928 0.0928 B99595 - Oracle Globally Distributed Autonomous Data Warehouse-Dedicated ECPU Per Hour 0.3864 0.3864 B99596 - Oracle Globally Distributed Autonomous Data Warehouse-Dedicated-BYOL ECPU Per Hour 0.0928 0.0928 B99708 - Oracle Autonomous JSON Database-ECPU ECPU Per Hour 0.0807 0.0807 B99709 - Oracle APEX Application Development-ECPU ECPU Per Hour 0.0807 0.0807 Not Discount Eligible B108077 - Oracle Cloud Infrastructure Generative AI-Large Cohere 10,000 Transactions 0.0219 0.0219 B108078 - Oracle Cloud Infrastructure Generative AI-Small Cohere 10,000 Transactions 0.004 0.004 B108079 - Oracle Cloud Infrastructure Generative AI-Embed Cohere 10,000 Transactions 0.001 0.001 B108082 - Oracle Cloud Infrastructure Generative AI-Large Cohere-Dedicated AI Unit Per Hour 24.0 24.0 B108083 - Oracle Cloud Infrastructure Generative AI-Small Cohere-Dedicated AI Unit Per Hour 6.5 6.5 B108084 - Oracle Cloud Infrastructure Generative AI-Embed     City Council 16 – 151 8/5/2025 June 9, 2025 Page 31 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Cohere-Dedicated AI Unit Per Hour 10.9 10.9 B108806 - Oracle Cloud VMware Solution-BM.GPU.A10.64- Monthly Commit Node Per Hour 16.0 16.0 B108807 - Oracle Cloud VMware Solution-BM.GPU.A10.64-1 Year Commit Node Per Hour 13.0 13.0 B108808 - Oracle Cloud VMware Solution-BM.GPU.A10.64-3 Year Commit Node Per Hour 11.0 11.0 B108809 - Oracle Cloud VMware Solution-Base- BM.Standard.E5.48-Hourly Commit Node Per Hour 16.6617 16.6617 B108810 - Oracle Cloud VMware Solution-Base- BM.Standard.E5.48-1 Year Commit Node Per Hour 13.1604 13.1604 B108811 - Oracle Cloud VMware Solution-Base- BM.Standard.E5.48-3 Year Commit Node Per Hour 10.6119 10.6119 B88318 - Oracle Cloud Infrastructure-Compute-Windows OS OCPU Per Hour 0.092 0.092 B92386 - Oracle Cloud VMware Solution OCPU Per Hour 0.2031 0.2031 B92615 - Roving Edge Device-Compute Optimized-Ruggedized Resource Possession Per Day 160.0 160.0 B92686 - Oracle Analytics for Fusion Applications-Free Hosted Named User 0.0 0.0 B93039 - Roving Edge Device-Compute Optimized-Standard Resource Possession Per Day 160.0 160.0 B93040 - Roving Edge Device-Compute Optimized- Unreturnable/Loss Fee Each 45,000.0 45,000.0 B93288 - Oracle Cloud VMware Solution-BM.DenseIO2.52- Hourly Commit OCPU Per Hour 0.2437 0.2437 B93289 - Oracle Cloud VMware Solution-BM.DenseIO2.52-1 Year Commit OCPU Per Hour 0.1625 0.1625 B93290 - Oracle Cloud VMware Solution-BM.DenseIO2.52-3 Year Commit OCPU Per Hour 0.132 0.132 B93307 - Autonomous JSON Database-Free OCPU Per Hour 0.0 0.0 B93421 - Oracle Cloud VMware Solution-HCX Enterprise- Monthly OCPU Per Hour 0.0126 0.0126 B95178 - Oracle Cloud VMware Solution-BM.DenseIO.E4.64- Hourly Commit OCPU Per Hour 0.2437 0.2437     City Council 16 – 152 8/5/2025 June 9, 2025 Page 32 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price B95179 - Oracle Cloud VMware Solution-BM.DenseIO.E4.64- Monthly Commit OCPU Per Hour 0.2031 0.2031 B95180 - Oracle Cloud VMware Solution-BM.DenseIO.E4.64-1 year Commit OCPU Per Hour 0.1625 0.1625 B95181 - Oracle Cloud VMware Solution-BM.DenseIO.E4.64-3 year Commit OCPU Per Hour 0.132 0.132 B95228 - Roving Edge Ultra Resource Possession Per Day 45.0 45.0 B95229 - Roving Edge Ultra Non-Return or Loss Fee Each 35,000.0 35,000.0 B95403 - Oracle Cloud Infrastructure-Network Firewall Instance Instance Per Hour 2.75 2.75 B95404 - Oracle Cloud Infrastructure-Network Firewall Data Processing Gigabyte of Data Processed 0 - 10240 0.0 0.0 Gigabyte of Data Processed 10240 - 999999999999999 0.01 0.01 B95411 - Oracle Cloud VMware Solution-BM.DenseIO.E4.32- Hourly Commit OCPU Per Hour 0.3047 0.3047 B95412 - Oracle Cloud VMware Solution-BM.DenseIO.E4.32- Monthly Commit OCPU Per Hour 0.2539 0.2539 B95413 - Oracle Cloud VMware Solution-BM.DenseIO.E4.32-1 year Commit OCPU Per Hour 0.2031 0.2031 B95414 - Oracle Cloud VMware Solution-BM.DenseIO.E4.32-3 year Commit OCPU Per Hour 0.165 0.165 B95415 - Oracle Cloud VMware Solution-BM.DenseIO.E4.128- Hourly Commit OCPU Per Hour 0.195 0.195 B95416 - Oracle Cloud VMware Solution-BM.DenseIO.E4.128- Monthly Commit OCPU Per Hour 0.1625 0.1625 B95417 - Oracle Cloud VMware Solution-BM.DenseIO.E4.128-1 year Commit OCPU Per Hour 0.13 0.13 B95418 - Oracle Cloud VMware Solution-BM.DenseIO.E4.128-3 year Commit OCPU Per Hour 0.1056 0.1056 B97102 - Oracle Cloud VMware Solution-Base- BM.Standard2.12-Hourly Commit Node Per Hour 4.714 4.714 B97103 - Oracle Cloud VMware Solution-Base- BM.Standard2.12-1 Year Commit     City Council 16 – 153 8/5/2025 June 9, 2025 Page 33 of 37 Issued by Graviton Consulting Services, Inc. Usage Item Description Metric List Price Overage Net Unit Price Node Per Hour 3.7144 3.7144 B97104 - Oracle Cloud VMware Solution-Base- BM.Standard2.12-3 Year Commit Node Per Hour 2.953 2.953 B97105 - Oracle Cloud VMware Solution-Base- BM.Standard3.16-Hourly Commit Node Per Hour 5.554 5.554 B97106 - Oracle Cloud VMware Solution-Base- BM.Standard3.16-1 Year Commit Node Per Hour 4.2943 4.2943 B97107 - Oracle Cloud VMware Solution-Base- BM.Standard3.16-3 Year Commit Node Per Hour 3.3522 3.3522 B97108 - Oracle Cloud VMware Solution-Base- BM.Standard.E4.32-Hourly Commit Node Per Hour 9.2565 9.2565 B97109 - Oracle Cloud VMware Solution-Base- BM.Standard.E4.32-1 Year Commit Node Per Hour 6.9223 6.9223 B97110 - Oracle Cloud VMware Solution-Base- BM.Standard.E4.32-3 Year Commit Node Per Hour 5.2233 5.2233 B97111 - Oracle Cloud VMware Solution-Expansion-Hourly Commit OCPU Per Hour 0.1605 0.1605 B97112 - Oracle Cloud VMware Solution-Expansion-1 Year Commit OCPU Per Hour 0.1092 0.1092 B97113 - Oracle Cloud VMware Solution-Expansion-3 Year Commit OCPU Per Hour 0.0739 0.0739     City Council 16 – 154 8/5/2025 June 9, 2025 Page 34 of 37 Issued by Graviton Consulting Services, Inc. A. DESCRIPTION AND PRICES FOR ORDERED CLOUD SERVICES 1. Cloud Services Ordered City of Santa Ana, CA (“City”, “You”, “Your”, or “End User”), has ordered the cloud services described above from Graviton Consulting Services, Inc. (“Graviton”). Your use of these cloud services is subject to the terms in this Ordering Document (the “Order” or “Ordering Document”) and the Oracle Cloud Services executed between You and Oracle America, Inc. B. TERMS AND FEES FOR ORDERED CLOUD SERVICES 1. Oracle Contract Information a. Agreements. End User Cloud Services Agreement. The end user cloud services agreement applicable to this order is the following: Effective Version Date: Oracle Cloud Services Agreement US-CSA-CPQ-3330527 v062223 2. Currency: All fees on this ordering document are in US Dollars. 3. Terms: All products and services listed on this order are provided by Oracle under, and subject to, the terms of this order, includi ng the agreement and all Oracle documents referenced in this order. You indicate your agreement to the terms of this order, including the agreement, by signing this order, and you represent that you have the authority to bind the company to whom this order is add ressed above to the terms of this order and the agreement. As applicable, Oracle process es a partner's order after receipt of a purchase order or a valid credit card. Any terms and conditions on your purchase order are void and have no legal effect. For cloud services, y ou may not reduce the quantity of services purchased hereunder for distribution to the end user (e.g., user or record counts, storage, etc.), in whole or in part, during the Services Period set forth above. The Services Period for the cloud services commences on September 1 5, 2025. 4. Fees: The cloud services payment frequency applies to all cloud services fees and taxes. All fees payable to Graviton are due 45 days from the invoice date. Once placed, your order is non-cancelable and the sums paid nonrefundable, except as otherwise provided herein or in the agreement. You will pay any sales, value-added or other similar taxes imposed applicable law that Graviton must pay based on the cloud services You ordered, except for taxes based on Graviton’s income. Unless specifically stated otherwise, fees for cloud services listed in this Order are exclusive of taxes and expenses. You agree not to disclose the terms of this ordering document to any third party. Cloud Services Payment Frequency: Your payment frequency is Monthly in Arrears as described in the service specifications. The service specifications applicable to the cloud services and the consulting/professional services ordered may be accessed at www.oracle.com/contracts. Cloud Services Overage Bill To: In the event of an overage as described in the service descriptions, You shall be invoiced for such overage(s). 5. Offer Validity: This order is valid through 30-SEP-2025 and shall become binding upon execution by You and acceptance by Graviton. 6. Data Center Region Your services environment (as defined in the CSA) will reside in the data center region identified in the table above. 7. Funded Allocation Additional Terms As described in the Oracle PaaS and IaaS Universal Credits – Service Descriptions document available at http://www.oracle.com/contracts, the following terms apply to your Oracle PaaS and laaS Universal Credits. Under the "Funded Allocation Model", Oracle and Graviton allow You the flexibility to fund an annual amount to Oracle as specified in the "Funded Allocation Value" in Your Order, which is to be applied towards the future usage of eligible Oracle IaaS and PaaS Clo ud Services specified in the rate card attached to Your Order or as seen in the Cloud Portal provided such Cloud Services are available in production release when ordered, at the fees specified in the rate card. The total Funded Allocation Value of Your Order is reflected in the "Funded Allocation Value" column and the applicable Services Period for that value will be as specified in Your Order. Graviton will invoice you monthly in arrears based on your actual usage for the prior month at the rates for each activated Oracle IaaS and PaaS Cloud Service as     City Council 16 – 155 8/5/2025 June 9, 2025 Page 35 of 37 Issued by Graviton Consulting Services, Inc. defined in Your Order Overage If, at the end of any month during the Services Period, You have exceeded the Funded Allocation Value, You must provide additional funding for Your usage, or You must cease to use the applicable Cloud Services. If You have exceeded the Funded Allocation Va lue and You have not ended Your use of the Services, You will be subject to overage fees. The increased services shall be equal to the actual usage/capacity that exceeds the Funded Allocation Value amount. Graviton will invoice You monthly in arrears for the e xcess usage of the Oracle laaS and PaaS Cloud Service at the Overage Unit Net Price specified in the rate card of Your Order or as seen in the Cloud Portal. Such invoice shall not require a separate ordering document. You shall pay the invoice in accordance with t his Order's payment terms. You may set quotas, alerts and use other monitoring tools within the Cloud Portal to assist You in man aging and tracking Your usage. If there is a dispute on the amount of the overages invoice: i) You shall promptly notify Graviton in writing of the dispute and the basis for Your dispute. Your notification to Graviton must include a detailed written explanation of Your objection to the overages invoice. Your written notice to Graviton must be del ivered to Graviton before the due date for your overages payment to Graviton ("Your payment date"). ii) If no written objection is provided to Graviton prior to Your payment date of the Graviton overages invoice, then You mus t transmit payment to Graviton for the Graviton overages invoice. Additional Services If Oracle adds additional service offerings to the list of eligible Oracle IaaS and PaaS Cloud Services within Your Cloud Ser vices Account during the Services Period, You may activate and use those service offerings and the discount wil l be applied based on the Cloud Service category discount specified in the rate card attached to Your Order or as seen in the Cloud Portal. The develop ment, release, and timing of any future features, functionality or service offerings remains at the sole discretion of Oracle Corporation. Replenishment of Account at End of Services Period If You are continuing to use services after the end of the Services Period specified in Your Order and You have not extended the Services period and increased the Funded Allocation Value for use of eligible Oracle IaaS and PaaS Cloud Services, You will be charged for the actual usage of all services that You activate and/or have activated within your Cloud Services Account based on Graviton’s then current price list for such services. Upon extending the term of the Services Period and increasing the amount of the Funded Allocation Value through a new order or modification of Your existing Order, You will receive the Cloud Services categ ory discounts specified in the rate card attached to Your new order or modification of the existing Order or as seen in the Cloud Portal. Roving Edge Parts. Roving Edge Infrastructure parts are limited-availability parts. This Order is not eligible for any Roving Edge Infrastructure products or services, even if a Roving Edge part number is specified in the Rate Card of this Order or seen in the Cloud Portal. C. Additional End User Terms This Order is subject to and incorporates the terms and conditions contained in this Section C in the form set forth below (“End User Terms”). Oracle is an irrevocable third-party beneficiary of the order between Graviton and the City, but does not assume any of Graviton’s obligations thereunder. Oracle will have no liability to the City arising out of or relating to the City’s non-compliance with the End User Terms. Should the City fail to be in compliance with the additional End User Terms below, or because of any other circumstance outside of Oracle’s control, then you agree Oracle may suspend or terminate the cloud services under this Order. In the event of termination, the end user’s right to receive cloud services under this Order is automatically forfeited. 1. Data Center Region Availability for UCM Platform and data center region availability information for Oracle Platform as a Service (PaaS) Cloud Services and for Oracl e Infrastructure as a Service (IaaS) Cloud Services is provided on the Oracle Cloud Portal at https://cloud.oracle.com/data-regions. 2. No Auto-Renewal Notwithstanding any statement, to the contrary in the Service Specifications, You expressly agree that the Services acquired under this Order will not auto-renew. D. Other 1. Order of Precedence In the event of inconsistencies between the terms contained in this Order and the agreement referenced above, this Order shall take precedence. This Order will override and control over the terms contained in any purchase order.     City Council 16 – 156 8/5/2025 June 9, 2025 Page 36 of 37 Issued by Graviton Consulting Services, Inc. E. NOT TO EXCEED CONTRACT AMOUNT The total amount to be expended on all PaaS, IaaS, and SaaS services during the term of this agreement, including any option periods, shall not exceed $5,027,000.00. The City Manager or their designee shall have authority to execute PaaS, IaaS, and/or SaaS Ordering Documents during the term of this agreement, including any option periods, provided the City’s cumulative expenditures under such Ordering Documents do not exceed $5,027,000.00. This Section shall apply to all future ordering documents from September 1, 2025 – August 31, 2028, and any optional extensions exercised by the Parties, as approved by the City Council for the City of Santa Ana on July 15, 2025. F. Entire Agreement By signing below, we each agree that this Order constitutes the entire agreement between You and Graviton with regard to the subject matter herein and as such, no other preprinted, non -negotiated or other terms and conditions on any document by partner or end user (e.g., on a purchase order or elsewhere) shall apply. This order is placed subject to the terms of the agreement. The signature below affirms your commitment to pay for the cloud services ordered in accordance with the terms of this order and the agreement. ATTEST: CITY OF SANTA ANA Jennifer L. Hall City Clerk Alvaro Nunez City Manager APPROVED AS TO FORM RECCOMENDED FOR APPROVAL SONIA R. CARVALHO City Attorney By Jonathan T. Martinez Assistant City Attorney Jack Ciulla Chief Technology Innovations Officer Information Technology Department GRAVITON CONSULTING SERVICES, INC. Greg Catanzano Chief Executive Officer Graviton Consulting Services, Inc.     City Council 16 – 157 8/5/2025 June 9, 2025 Page 37 of 37 Issued by Graviton Consulting Services, Inc.     City Council 16 – 158 8/5/2025 Graviton OD (PaaS-IaaS) City of Santa Ana, CA 1.0 (rec'd 6-26-2025) - CAO signed(2070608.2) Final Audit Report 2025-06-30 Created:2025-06-30 By:MELANIE TORRES (MTorres@santa-ana.org) Status:Signed Transaction ID:CBJCHBCAABAAO2ZN8SmKOXRy3pyZ9iB2n4AKTvxryQiY "Graviton OD (PaaS-IaaS) City of Santa Ana, CA 1.0 (rec'd 6-26 -2025) - CAO signed(2070608.2)" History Document created by MELANIE TORRES (MTorres@santa-ana.org) 2025-06-30 - 3:26:11 PM GMT Document emailed to Jack Ciulla (jciulla@santa-ana.org) for signature 2025-06-30 - 3:26:23 PM GMT Email viewed by Jack Ciulla (jciulla@santa-ana.org) 2025-06-30 - 3:26:33 PM GMT Document e-signed by Jack Ciulla (jciulla@santa-ana.org) Signature Date: 2025-06-30 - 3:26:49 PM GMT - Time Source: server Agreement completed. 2025-06-30 - 3:26:49 PM GMT     City Council 16 – 159 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 1 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted PUBLIC SECTOR AGREEMENT FOR ORACLE CLOUD SERVICES This Public Sector Agreement for Oracle Cloud Services (this “Agreement”) is between Oracle America, Inc. (“Oracle,” “we,” “us,” or “our”) and the entity that has executed this Agreement as identified in the signature block below (“You” or “Your”). This Agreement sets forth the terms and conditions that govern orders placed under this Agreement. 1. USE OF THE SERVICES 1.1. We will make the Oracle services listed in Your order (the “Services”) available to You pursuant to this Agreement and Your order. Except as otherwise stated in this Agreement or Your order, You have the non - exclusive, worldwide, limited right to use the Services during the period defined in Your order, unless earlier terminated in accordance with this Agreement or Your order (the “Services Period”), solely for Your internal business operations. You may allow Your Users (as defined below) to use the Services for this purpose, and You are responsible for their compliance with this Agreement and Your order. 1.2. The Service Specifications describe and govern the Services. During the Services Period, we may update the Services and Service Specifications to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third Party Content (as defined below). Oracle updates to the Services or Service Specifications will not materially reduce the level of performance, functionality, security or availability of the Services during the Services Period of Your order. 1.3. You may not, and may not cause or permit others to: (a) use the Services to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e -mail, junk mail, spam or chain letters; infringe intellectual or other property rights; sell, manufacture, market and/or distribute any product or service in violation of applicable laws; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking or availability testing of the Services, except as permitted in the Service Specifications; (c) perform or disclose any performance or vulnerability testing of the Services without Oracle’s prior written approval, except as permitted in the Service Specifications, or perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking or remote access testing of the Services; or (d) use the Services to perform cyber currency or crypto currency mining ((a) through (d) collectively, the “Acceptable Use Policy”). In addition to other rights that we have in this Agreement and Your order, we have the right to take remedial action if the Acceptable Use Policy is violated, and such remedial action may include removing or disabling access to material that violates the policy. 2. FEES AND PAYMENT 2.1. All fees payable are due within 30 days from the invoice date. Once placed, Your order is non-cancelable and the sums paid nonrefundable, except as provided in this Agreement or Your order. You will pay any sales, value- added or other similar taxes imposed by applicable law that we must pay based on the Services You ordered, except for taxes based on our income. Fees for Services listed in an order are exclusive of taxes and expenses , unless expressly stated otherwise in Your order. 2.2. If You exceed the quantity of Services ordered, then You promptly must purchase and pay fees for the excess quantity. 2.3. You understand that You may receive multiple invoices for the Services. Invoices will be submitted to You pursuant to Oracle's Invoicing Standards Policy, available at https://www.oracle.com/contracts/cloud-services. 3. OWNERSHIP RIGHTS AND RESTRICTIONS 3.1. You or Your licensors retain all ownership and intellectual property rights in and to Your Content (as defined below). We or our licensors retain all ownership and intellectual property rights in and to the Services, derivative works thereof, and anything developed or delivered by or on behalf of us under this Agreement.     City Council 16 – 160 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 2 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted 3.2. You may have access to Third Party Content through use of the Services. Unless otherwise stated in Your order, all ownership and intellectual property rights in and to Third Party Content and the use of such content is governed by separate third party terms between You and the third party. 3.3. You have the authority to and do grant us the right to host, use, process, display and transmit Your Content to provide the Services pursuant to and in accordance with this Agreement and Your order. You have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of Your Content, and for obtaining all rights related to Your Content required by Oracle to perform the Services. 3.4. Except as permitted by this Agreement or Your order, You may not, and may not cause or permit others to: (a) modify, make derivative works of, disassemble, decompile, reverse engineer, reproduce, republish, download, or copy any part of the Services (including data structures or similar materials produced by programs); (b) access or use the Services to build or support, directly or indirectly, products or services competitive to Oracle; or (c) license, sell, transfer, assign, distribute, outsource, permit timesharing or service bureau use of, commercially exploit, or make available the Services to any third party. 4. NONDISCLOSURE 4.1. By virtue of this Agreement, the parties may disclose to each other information that is confidential (“Confidential Information”). Confidential Information shall be limited to the terms and pricing under this Agreement and Your order, Your Content residing in the Services, and all information clearly identified as confidential at the time of disclosure. 4.2. A party’s Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party’s lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (d) is independently developed by the other party. 4.3 Subject to applicable law, each party agrees not to disclose the other party’s Confidential Information to any third party other than as set forth in the following sentence for a period of five years from the date of the disclosing party’s disclosure of the Confidential Information to the receiving party; however, we will protect the confidentiality of Your Content residing in the Services for as long as such information resides in the Services. Each party may disclose Confidential Information only to those employees, agents or subcontractors who are required to protect it against unauthorized disclosure in a manner no less protective than required under this Agreement, and each party may disclose the other party’s Confidential Information in any legal proceeding or to a governmental ent ity as required by law. 4.4 The parties acknowledge and agree that You and this Agreement are subject to applicable freedom of information or open records laws. Should You receive a request under such law for Oracle’s Confidential Information, You agree to give Oracle adequate prior notice of the request and before releasing Oracle’s Confidential Information to a third party, in order to allow Oracle sufficient time to seek injunctive relief or other relief against such disclosure. 5. PROTECTION OF YOUR CONTENT 5.1. In order to protect Your Content provided to Oracle as part of the provision of the Services, Oracle will comply with the applicable administrative, physical, technical and other safeguards, and other applicable aspects of system and content management, available at https://www.oracle.com/contracts/cloud-services. 5.2. To the extent Your Content includes Personal Information (as that term is defined in the applicable data privacy policies and the Data Processing Agreement (as defined below)), Oracle will furthermore comply with the following: a. the relevant Oracle privacy policies applicable to the Services, available at http://www.oracle.com/us/legal/privacy/overview/index.html ; and b. the applicable version of the Data Processing Agreement for Oracle Services (the “Data Processing Agreement”), unless stated otherwise in Your order. The version of the Data Processing Agreement applicable to Your order (i) is available at https://www.oracle.com/contracts/cloud-services and is incorporated herein by reference, and (ii) will remain in force during the Services Period of Your order. In     City Council 16 – 161 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 3 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted the event of any conflict between the terms of the Data Processing Agreement and the terms of the Service Specifications (including any applicable Oracle privacy policies), the terms of the Data Processing Agreement shall take precedence. 5.3. Without prejudice to Sections 5.1 and 5.2 above, You are responsible for (a) any required notices, consents and/or authorizations related to Your provision of, and our processing of, Your Content (including any Perso nal Information) as part of the Services, (b) any security vulnerabilities, and the consequences of such vulnerabilities, arising from Your Content, including any viruses, Trojan horses, worms or other harmful programming routines contained in Your Content, and (c) any use by You or Your Users of the Services in a manner that is inconsistent with the terms of this Agreement and/or Your order. To the extent You disclose or transmit Your Content to a third party, we are no longer responsible for the security or confidentiality of such content outside of Oracle’s control. 5.4. Unless otherwise specified in Your order (including in the Service Specifications), Your Content may not include any data that imposes specific data security, data protection, or regulatory obligations on Oracle in addition to or different from those specified in the Data Processing Agreement, Service Specifications or this Agreement. If Your Content includes any of the foregoing data (e.g., certain regulated health or payment card information), Oracle will process such data only pursuant to the terms of Your order, the Data Processing Agreement, Service Specifications and this Agreement. You are responsible for complying with Your specific regulatory, legal or data security obligations which may apply to such data. If available for the Services, You may purchase additional services from us (e.g., Oracle Payment Card Industry Compliance Services) designed to address specific data security, data protection or regulatory requirements applicable to such data. 6. WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES 6.1. Each party represents that it has validly entered into this Agreement and that it has the power and authority to do so. We warrant that during the Services Period we will perform the Services using commercially reasonable care and skill and in all material respects as described in the Service Specifications (the “Services Warranty”). If the Services provided to You were not performed as warranted, You must promptly provide us with a written notice that describes the deficiency in the Services (including, as applicable, the service request number notifying us of the deficiency in the Services). 6.2. WE DO NOT WARRANT THAT THE SERVICES WILL BE PERFORMED ERROR-FREE OR UNINTERRUPTED, THAT WE WILL CORRECT ALL SERVICES ERRORS, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. WE ARE NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION OR SECURITY OF THE SERVICES THAT ARISE FROM YOUR CONTENT OR THIRD PARTY CONTENT OR SERVICES PROVIDED BY THIRD PARTIES. FOR ANY BREACH OF THE SERVICES WARRANTY, YOUR EXCLUSIVE REMEDY AND OUR ENTIRE LIABILITY SHALL BE THE CORRECTION OF THE DEFICIENT SERVICES THAT CAUSED THE BREACH OF WARRANTY, OR, IF WE CANNOT SUBSTANTIALLY CORRECT THE DEFICIENCY IN A COMMERCIALLY REASONABLE MANNER, YOU MAY END THE DEFICIENT SERVICES AND WE WILL REFUND TO YOU THE FEES PAID FOR THE DEFICIENT SERVICES FOR THE PERIOD OF TIME DURING WHICH THE SERVICES WERE DEFICIENT. 6.3. TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING FOR SOFTWARE, HARDWARE, SYSTEMS, NETWORKS OR ENVIRONMENTS OR FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. 7. LIMITATION OF LIABILITY 7.1. IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF REVENUE, PROFITS (EXCLUDING FEES UNDER THIS AGREEMENT), SALES, DATA, DATA USE, GOODWILL, OR REPUTATION. 7.2. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ORACLE AND OUR AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR ORDER, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNTS ACTUALLY PAID UNDER YOUR ORDER FOR THE ORACLE     City Council 16 – 162 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 4 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted PRODUCTS OR SERVICES GIVING RISE TO THE LIABILITY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE EVENT GIVING RISE TO SUCH LIABILITY. 8. INDEMNIFICATION If a third party makes a claim against either You or Oracle (“Recipient,” which may refer to You or us, depending upon which party received the Material), that any information, design, specification, instruction, software, service, data, hardware, or material (collectively, “Material”) furnished by either You or us (“Provider,” which may refer to You or us depending on which party provided the Material) infringes the third party’s intellectual property rights, the Provider, at the Provider’s sole cost and expense, will, to the extent not prohibited by law, defend the Recipient against the claim and indemnify the Recipient from the damages, liabilities, costs and expenses awarded by the court to the third party claiming infringement or the settlement agreed to by the Provider, if the Recipient does the following: a. notifies the Provider promptly in writing, not later than 30 days after the Recipient receives notice of the claim (or sooner if required by applicable law); b. gives the Provider sole control of the defense and any settlement negotiations to the extent permitted by law; and c. gives the Provider the information, authority and assistance the Provider needs to defend against or settle the claim. 8.1. If the Provider believes or it is determined that any of the Material may have violated a third party’s intellectual property rights, the Provider may choose to either modify the Material to be non -infringing (while substantially preserving its utility or functionality) or obtain a license to allow for continued use, or if these a lternatives are not commercially reasonable, the Provider may end the license for, and require return of, the applicable Material and refund any unused, prepaid fees the Recipient may have paid to the other party for such Material. If such return materially affects our ability to meet obligations under the relevant order, then we may, upon 30 day s’ prior written notice, terminate the order and refund any unused, prepaid fees for the Services under the terminated order . If such Material is third party technology and the terms of the third party license do not allow us to terminate the license, then we may, upon 30 days’ prior written notice, end the Services associated with such Material and refund any unused, prepaid fees for such Services. 8.2. The Provider will not indemnify the Recipient if the Recipient (a) alters the Material or uses it outside the scope of use identified in the Provider’s user or program documentation or Service Specifications, or (b) uses a version of the Material which has been superseded (and the Recipient has been notified in writing of the new version), if the infringement claim could have been avoided by using an unaltered current version of the Material which was made available to the Recipient. The Provider will not indemnify the Recipient to the extent that an infringement claim is based upon any material not furnished by the Provider. We will not indemnify You to the extent that an infringement claim is based on Third Party Content or any material from a third party portal or other external source that is accessible or made available to You within or by the Services (e.g., a social media post from a third part y blog or forum, a third party web page accessed via a hyperlink, marketing data from third party data providers , etc.). 8.3. This Section 8 provides the parties’ exclusive remedy for any claims or damages under Section 8.1. 9. TERM AND TERMINATION 9.1. Unless this Agreement is terminated earlier, You may place orders governed by this Agreement for a period of five years from the date You accept this Agreement. Even if terminated, this Agreement will continue to govern any order for the duration of the Services Period of such order. 9.2. Services shall be provided for the Services Period defined in Your order. Notwithstanding anything to the contrary in the Service Specifications, the Services You order will not be automatically renewed. 9.3. We may suspend Your and/or Your Users’ access to, or use of, the Services if we believe that (a) there is a significant threat to the functionality, security, integrity, or availability of the Services or any content, data, or applications in the Services; (b) You or Your Users a re accessing or using the Services to commit an illegal act; (c) there is a violation of the Acceptable Use Policy; or (d) You provided false account or payment information or Your digital payment method is refused. When reasonably practicable and lawfully permitted, we will provide You with advance notice of any such suspension. For Services with the applicable operational capability, Oracle will     City Council 16 – 163 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 5 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted use reasonable efforts to limit any suspension only to the portion of the Services related to the issue caus ing suspension. We will use reasonable efforts to re-establish the Services promptly after we determine that the issue causing the suspension has been resolved. During any suspension period, we will make Your Content (as it existed on the suspension date) available to You. Any suspension under this Section shall not excuse You from Your payment obligations. 9.4. If either of us breaches a material term of this Agreement or any order and fails to correct the breach within 30 days of written specification of the breach (provided in accordance with Section 16.1 below), then the breaching party is in default and the non-breaching party may terminate (a) in the case of breach of any order, the order under which the breach occurred; or (b) in the case of breach of this Agreement, this Agreement and any orders that have been placed under this Agreement. If we terminate any orders as specified in the preceding sentence, You must pay within 30 days all amounts that have accrued prior to such termination, as well as all sums remaining unpaid for the terminated order(s) plus related taxes and expenses. Except for nonpayment of fees, the non- breaching party may agree in its sole discretion to extend the 30 day period for so long as the breaching party continues reasonable efforts to cure the breach. You agree that if You are in default under this Agreement and/or Your order, You may not use those Services ordered. 9.5 You may terminate this Agreement at any time without cause by giving Oracle 30 days prior written notice of such termination. Termination of the Agreement will not affect orders that are outstanding at the time of termination. Those orders will be performed according to their terms as if this Agreement were still in full force and effect. However, those orders may not be renewed or extended subsequent to termination of this Agreement. 9.6 At the end of the Services Period, we will make Your Content (as it existed at the end of the Services Period) available for retrieval by You during a retrieval period specified in the Service Specifications. Following the retrieval period, and except as may be required by law, we will delete any of Your Content that remains in the Services. Our data deletion practices are described in more detail in the Service Specifications. 9.7 Provisions that survive termination or expiration of this Agreement are those relating to limitation of liability, indemnification, payment and others which by their nature are intended to survive. 10. THIRD PARTY CONTENT, SERVICES AND WEBSITES 10.1. The Services may enable You to link to, transfer Your Content or Third Party Content to, or otherwise access, third parties’ websites, platforms, content, products, services, and information (“Third Party Services”). Oracle does not control and is not responsible for Third Party Content or Third Party Services. You are solely responsible for complying with the terms of access and use of Third Party Services, and if Oracle accesses or uses any Third Party Services on Your behalf to facilitate performance of the Services, You are solely responsible for ensuring that such access and use, including through passwords, credentials or tokens issued or otherwise made available to You, is authorized by the terms of access and use for such services. If You transfer or cause the transfer of Your Content or Third Party Content from the Services to a Third Party Service or other location, that transfer constitutes a distribution by You and not by Oracle. 10.2. Any Third Party Content we make accessible is provided on an “as-is” and “as available” basis without any warranty of any kind. We disclaim all liabilities arising from or related to Third Party Content. 10.3. You acknowledge that: (a) the nature, type, quality and availability of Third Party Content may change at any time during the Services Period, and (b ) features of the Services that interoperate with Third Party Services , such as Facebook™, YouTube™ and Twitter™, etc., depend on the continuing availability of such third parties’ respective application programming interfaces (APIs). We may need to update, change or modify the Services under this Agreement as a result of a change in, or unavailability of, such Third Party Content, Third Party Services or APIs. Any change to Third Party Content, Third Party Services or APIs, including their unavailability, during the Services Period does not affect Your obligations under this Agreement or the applicable order, and You will not be entitled to any refund, credit or other compensation due to any such changes. 11. SERVICE MONITORING, ANALYSES AND ORACLE-PROVIDED SOFTWARE 11.1. We continuously monitor the Services to facilitate Oracle’s operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity , and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residi ng     City Council 16 – 164 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 6 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted in the Services, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help Oracle address deficiencies in its product and service offerings, and for license management purposes. 11.2. We may (a) compile statistical and other information related to the performance, operation and use of the Services, and (b) use data from the Services in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes (above clauses (a) and (b) are collectively referred to as “Service Analyses”). We retain all intellectual property rights in Service Analyses. 11.3. We may provide You with the ability to obtain certain Oracle-provided Software (as defined below) for use with the Services. Unless we specify that separate terms will apply to Oracle -provided Software, any Oracle- provided Software is provided as part of the Services and You have the non -exclusive, worldwide, limited right to use, and allow Your Users to use, such Oracle-provided Software, subject to the terms of this Agreement and Your order, solely to facilitate Your authorized use of the Services. Your right to use any Oracle -provided Software will terminate upon the earlier of our notice (by web posting or otherwise) or the end of the Services associated with the Oracle-provided Software. Your right to use any part of the Oracle-provided Software that is licensed under the separate terms is not restricted in any way by this Agreement. 12. HARDWARE DEVICES The terms in this Section 12 (Hardware Devices) only apply to an order which includes a Hardware Device. 12.1. Your order may include a Hardware Device (as defined below), which You may use with the applicable Services as described in the Service Specifications. The terms of this Agreement and Your order (including those terms that refer to Services) govern Hardware Devices, the Operating System and Integrated Software (both as defined below), unless expressly stated otherwise in this Section 12, or if the terms by their nature would be inapplicable to Hardware Devices. 12.2. We provide a limited warranty for Hardware Devices as described in the Oracle Hardware Warranty available at http://www.oracle.com/contracts/hardware. Any changes to the Oracle Hardware Warranty will not apply to Hardware Devices ordered prior to such change. 12.3. We provide technical support services for Hardware Devices as described in the Service Specifications and/or Oracle’s Hardware and Systems Support Policies in effect at the time the technical support services are provided (available at http://www.oracle.com/contracts/hardware), as applicable. 12.4. With respect to our indemnification for Hardware Devices under Section 8, notwithstanding the provisions of Section 8.2, if we believe or it is determined that the Hardware Device (or portion thereof) may have violated a third party’s intellectual property rights, we may choose to either replace or modify the Hardware Device (or portion thereof) to be non-infringing (while substantially preserving its utility or functionality) or obtain a right to allow for continued use, or if these alternatives are not commercially reasonable, we may remove the applicable Hardware Device (or portion thereof) and refund the net book value for the Hardware Device. 12.5. “Hardware Device” is defined as hardware that meets both of the following requirements: (a) the hardware is managed by or used as part of the Services, and (b) the hardware is designated as a Hardware Device by Oracle. Title to Hardware Devices will transfer to You upon delivery to You unless otherwise specified in Your order. 12.6. “Operating System” refers to the software that manages the Hardware Device. You have the right to use the Operating System delivered with the Hardware Device (and any updates acquired through our technical support services) only as incorporated in, and as part of, the Hardware Device and subject to the terms of the license agreement(s) delivered with or on the Hardware Device. Current versions of the license agreements are located in the documentation for the Hardware Device. 12.7. “Integrated Software” refers to any software or programmable code that is embedded or integrated in a Hardware Device and enables the functionality of the Hardware Device. Integrated Software does not include and You do not have rights to (a) code or functionality for diagnostic, maintenance, repair or technical support services; or (b) separately licensed applications, development tools, or system management software or other code that is separately licensed by us or a third party. You have the limited, non -exclusive right to use Integrated Software     City Council 16 – 165 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 7 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted delivered with a Hardware Device (and any updates acquired through our technical support services) only as incorporated in, and as part of, the Hardware Device and subject to any terms delivered with or on the Hardware Device and/or in the applicable documentation. 12.8. We or our licensors retain all ownership and intellectual property rights in and to the Operating System and Integrated Software. The Hardware Device may contain or require the use of third party technology that is provided with or pre-installed on the Hardware Device. Third party technology is licensed under terms which we may provide to You (i) with or on the Hardware Device, (ii) in the applicable product documentation, (iii) in the readme files, or (iv) in the notice files. Your right to use this third party technology under separate license terms are not restricted in any way by this Agreement. We do not warrant or provide any technical support services for this third party technology. 12.9. The Operating System or Integrated Software may include separate works, identified in a readme file, notice file or the applicable documentation, which are licensed under open source or similar license terms; Your rights to use the Operating System and Integrated Software under such terms are not restricted in any way by this Agreement. The appropriate terms associated with these separate works can be found in the readme files, notice files or in the documentation accompanying the Operating System and Integrated Software. For software (i) that is part of the Operating System or Integrated Software and (ii) that You receive from us in binary form and (iii) that is licensed under an open source license that gives You the right to receive the source code for that binary, You may obtain a copy of the applicable source code from https://oss.oracle.com/sources/ or http://www.oracle.com/goto/opensourcecode. If the source code for the software was not provided to You with the binary, You may also receive a copy of the source code on physical media by submitting a written request pursuant to the instructions in the "Written Offer for Source Code" section of the latter website. 13. EXPORT 13.1. Export control and economic sanctions laws and regulations (“export laws”) of the United States and any other relevant local export laws apply to the Oracle Products and Services ordered under this Agreement. Such export laws govern use of the Oracle Products and Services (including technical data) and any Oracle products or services deliverables provided under this Agreement, and You and we each agree to comply with all such export laws (including “deemed export” and “deemed re-export” regulations). You agree that no data, information, software programs and/or materials resulting from the Oracle products or services (or direct product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by thes e laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology. 13.2. You acknowledge that the Services are designed with capabilities for You and Your Users to access the Services without regard to geographic location and to transfer or otherwise move Your Content between the Services and other locations such as User workstations. You are solely responsible for the authorization and management of User accounts across geographic locations, as well as export control and geographic transfer of Your Content. 14. FORCE MAJEURE Neither You nor we shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including, without limitation, an embargo, economic sanction or the denial or cancelation of any export, import or other license); or other event outside the reasonable control of the obligated party. Both You and we will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 30 days, either of You or we may cancel unperformed Services and affected orders upon written agreement. This Section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or Your obligation to pay for the Services. 15. UCITA The Uniform Computer Information Transactions Act does not apply to this Agreement or to orders placed under it.     City Council 16 – 166 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 8 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted 16. NOTICE 16.1. Any notice required under this Agreement shall be provided to the other party in writing. If You have a legal dispute with us or if You wish to provide a notice under the Indemnification Section of this Agreement, or if You become subject to insolvency or other similar legal proceedings, You will promptly send written notice to: Oracle America, Inc., 500 Oracle Parkway Redwood Shores, CA 94065, Attention: General Counsel, Legal Department. 16.2. We may give notices applicable to our Services customers by means of a general notice on the Oracle portal for the Services, and notices specific to You (a) by electronic mail to Your e -mail address on record in our account information or (b) by written communication sent by first class mail or pre -paid post to Your address on record in our account information. 16.3. You may register to receive notice of updates to the Oracle Cloud Hosting and Delivery Policies and the Data Processing Agreement (and certain other Service Specifications made available by Oracle) at http://www.oracle.com/contracts/cloud-services. 17. ASSIGNMENT You may not assign this Agreement or give or transfer the Services or any interest in the Services to another individual or entity. 18. OTHER 18.1. We are an independent contractor, and each party agrees that no partnership, joint venture, or agency relationship exists between the parties. 18.2. Our business partners and other third parties, including any third parties with which the Services have integrations or that are retained by You to provide consulting services, implementation services or applications that interact with the Services, are independent of Oracle and are not Oracle’s agents. Even if recommended by us, we are not liable for, bound by, or responsible for any problems with the Services or Your Content arising due to any acts or omissions of any business partner or third party, unless the business partner or third party is providing Services as our subcontractor or is otherwise engaged by Oracle in connection with performance of its obligations under this Agreement, and, if so, then only to the same extent as we would be responsible for our resources under this Agreement. 18.3. If any term of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain effective and such term shall be replaced with another term consistent with the purpose and intent of this Agreement. 18.4. Except for actions for nonpayment or breach of Oracle’s proprietary rights, no action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than two years after the cause of action has accrued. 18.5. Prior to entering into an order governed by this Agreement, You are solely responsible for determining whether the Services meet Your technical, business or regulatory requirements. Oracle will cooperate with Your efforts to determine whether use of the standard Services are consistent with those requirements. Additional fees may apply to any additional work performed by Oracle or changes to the Services. You remain solely responsible for Your regulatory compliance in connection with Your use of the Services. 19. ENTIRE AGREEMENT 19.1. You agree that this Agreement and the information which is incorporated into this Agreement by written reference (including reference to information contained in a URL or referenced policy), together with the applicable order, is the complete agreement for the Oracle Products and Services ordered by You and supersedes all prior or contemporaneous agreements, proposals, negotiations, demonstrations or representations, written or oral, regarding such Oracle Products and Services. 19.2. It is expressly agreed that the terms of this Agreement and any Oracle order shall supersede the terms in any purchase order, procurement internet portal, or other similar non-Oracle document, and no terms included in     City Council 16 – 167 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 9 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted any such purchase order, portal, or other non-Oracle document shall apply to Your order. In the event of any inconsistencies between the terms of an order and the Agreement, the order shall take precedence; however, unless expressly stated otherwise in an order, the terms of the Data Processing Agreement shall take precedence over any inconsistent terms in an order. This Agreement and orders hereunder may not be modified and the rights and restrictions may not be altered or waived except in a writing signed or accepted online by authorized representatives of You and of Oracle; however, Oracle may update the Service Specifications, including by posting updated documents on Oracle’s websites. No third party beneficiary relationships are created by this Agreement. 20. AGREEMENT DEFINITIONS 20.1. “Oracle-provided Software” means any software agent, application or tool that Oracle makes available to You specifically for purposes of facilitating Your access to, operation of, and/or use with, the Services . 20.2. “Program Documentation” refers to the user manuals, help windows, readme files for the Services and any Oracle-provided Software. You may access the documentation online at http://oracle.com/contracts or such other address specified by Oracle. 20.3. “Service Specifications” means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Oracle Corporate Security Practices; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired under Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies and Program Documentation. The following do not apply to any Oracle-provided Software: the Oracle Cloud Hosting and Delivery Policies. 20.4. “Third Party Content” means all software, data, text, images, audio, video, photographs and other content and material, in any format, that are obtained or derived from third party sources outside of Oracle that You may access through, within, or in conjunction with Your use of, the Services. Examples of Third Party Content include data feeds from social network services, rss feeds from blog posts, Oracle data marketplaces and libraries, dictionaries, and marketing data. Third Party Content includes third-party sourced materials accessed or obtained by Your use of the Services or any Oracle-provided tools. 20.5. “Users” means, for Services, those employees, contractors, and end users, as applicable, authorized by You or on Your behalf to use the Services in accordance with this Agreement and Your order. For Services that are specifically designed to allow Your clients, agents, customers, suppliers or other third parties to access the Services to interact with You, such third parties will be considered “Users” subject to the terms of this Agreement and Your order. 20.6. “Your Content” means all software, data (including Personal Information), text, images, audio, video, photographs, non-Oracle or third party applications, and other content and material, in any format, provided by You or any of Your Users that is stored in, or run on or through, the Services. Services under this Agreement, Oracle-provided Software, other Oracle Products and Services, and Oracle intellectual property, and all derivative works thereof, do not fall within the meaning of the term “Your Content.” Your Content includes any Third Party Content that is brought by You into the Services by Your use of the Services or any Oracle-provided tools. 21. CLOUD SERVICES AGREEMENT EFFECTIVE DATE {{*efdate_es_signer2}} The Effective Date of this Cloud Services Agreement is _______________________. (DATE TO BE COMPLETED BY ORACLE) THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK. THE SIGNATURE BLOCK FOR THIS AGREEMENT FOLLOWS IMMEDIATELY ON THE NEXT PAGE.     City Council 16 – 168 8/5/2025 Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 10 of 10 18852623_Robin_May 5,2025 Confidential - Oracle Restricted Confidential - Oracle Restricted Company Name: CITY OF SANTA ANA ATTEST: CITY OF SANTA ANA Jennifer L. Hall City Clerk Alvaro Nunez City Manager APPROVED AS TO FORM RECCOMENDED FOR APPROVAL SONIA R. CARVALHO City Attorney By Jonathan T. Martinez Assistant City Attorney Jack Ciulla Chief Technology Innovations Officer Information Technology Department Oracle America, Inc. {{*_es_signer1_signature }} {{*_es_signer2_signature }} Authorized Signature: _______________________ {{*_es_signer1_fullname }} {{*_es_signer2_fullname }} Name: ___________________________________ {{*_es_signer1_title }} {{*_es_signer2_title }} Title: ____________________________________ {{*_es_signer1_date}} {{*_es_signer2_date}} Signature Date: ___________________________ Agreement No.: US-CSA-CPQ-3330527 Ashlee Walleck Contract Specialist 09-Jun-2025 | 11:24 AM PDT     City Council 16 – 169 8/5/2025 Oracle - Public Sector Agreement for Oracle Cloud Services (CAO signed)(2070727.1) (002) Final Audit Report 2025-06-30 Created:2025-06-30 By:MELANIE TORRES (MTorres@santa-ana.org) Status:Signed Transaction ID:CBJCHBCAABAALd0BE-WINFkqm9yBQ3Z4RxAwiu7uMHEX "Oracle - Public Sector Agreement for Oracle Cloud Services (C AO signed)(2070727.1) (002)" History Document created by MELANIE TORRES (MTorres@santa-ana.org) 2025-06-30 - 3:22:37 PM GMT Document emailed to Jack Ciulla (jciulla@santa-ana.org) for signature 2025-06-30 - 3:22:41 PM GMT Email viewed by Jack Ciulla (jciulla@santa-ana.org) 2025-06-30 - 3:22:52 PM GMT Document e-signed by Jack Ciulla (jciulla@santa-ana.org) Signature Date: 2025-06-30 - 3:24:35 PM GMT - Time Source: server Agreement completed. 2025-06-30 - 3:24:35 PM GMT     City Council 16 – 170 8/5/2025 Public Works Agency www.santa-ana.org/pw Item # 17 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Main Street Rehabilitation from Memory Lane to North City Limits and Bedford Road Rehabilitation at Mainplace Drive AGENDA TITLE Appropriation Adjustment, Cooperative Cost Reimbursement Agreement with the City of Orange, and Construction Contract for the Main Street Rehabilitation Project from Memory Lane to North City Limits and Bedford Road at Mainplace Drive (Project Nos. 20-6959, 20-6960) (Non-General Fund) RECOMMENDED ACTION 1. Approve an appropriation adjustment recognizing $104,670 in cost reimbursements from the City of Orange into the Select Street Construction, Expense Reimbursement revenue account (No. 05917002-57000), and appropriate the same amount to the Select Street Construction, Improvements Other Than Buildings expenditure account (No. 05917660-66220) for the Main Street Rehabilitation Project. (Requires five affirmative votes.) 2. Approve an amendment to the Fiscal Year 2025-2026 Capital Improvement Program to include an additional $104,670 in construction funds for the Main Street Rehabilitation Project from Memory Lane to North City Limits Project (No. 20-6959, 20-6960) 3. Authorize the City Manager to execute a Cooperative Cost Reimbursement Agreement with the City of Orange for improvements on Main Street within the Orange jurisdiction from Memory Lane to North City Limits. 4. Award a construction contract to All American Asphalt, the lowest responsible bidder, in accordance with the base bid in the amount of $792,573, subject to change orders, for the construction of the Main Street Rehabilitation Project (No. 20-6959, 20-6960), for a term beginning August 5, 2025 and ending upon project completion. 5. Approve the Project Cost Analysis for a total estimated construction delivery cost of $990,716, which includes $792,573 for the construction contract; $118,885 for     City Council 17 – 1 8/5/2025 Main Street Rehabilitation from Memory Lane to North City Limits and Bedford Road Rehabilitation at Mainplace Drive August 5, 2025 Page 2 5 2 4 6 contract administration, inspection, and testing; and $79,258 in project contingency funds for unanticipated or unforeseen work. 6. Determine that, pursuant to the California Environmental Quality Act, the recommended actions are exempt from further review. Categorical Exemption Environmental Review No. ER-2025-58 was filed for Project No. 20-6959. GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The Public Works Agency Engineering Services Division (PWA) is responsible for the administration and oversight of all Capital Improvement Projects (CIP) in the City. The Main Street Rehabilitation Project (No. 20-6959, 20-6960) will resurface Main Street from Memory Lane to the North City Limits by utilizing slurry seal, crack seal, and minor pavement resurfacing with asphalt concrete. As a standard, the City utilizes Rubberized Emulsion Aggregate Slurry (REAS) when performing slurry seal pavement rehabilitation which is a type of slurry seal that uses recycled tire rubber, enhancing its performance and sustainability. REAS offers several benefits, including extended pavement life, cost- effectiveness, and environmental friendliness compared to other pavement slurries. The project scope was refined through field walks and collaboration with the Mainplace Mall, City of Orange, and surrounding businesses. The work also includes replacement and installation of missing or damaged curbs, gutters, sidewalk, driveway approaches, wheelchair ramps, and striping. This project is a key component of the City’s adopted Capital Improvement Program and supports the broader vision of creating a more accessible, safe, and sustainable transportation network for all users. The City of Orange shares the right-of way within Main Street from E City Place Drive to North City Limits (Exhibit 1). Therefore, a Cooperative Cost Reimbursement agreement is required for the City of Orange to fund their portion of the improvements. The Cooperative Cost Reimbursement agreement between the City and the City of Orange identifies the roles and responsibilities of each party and identifies each parties’ costs. The City of Orange’s cost reimbursement amount of up to $104,670 includes $20,935 for their share of the Construction Engineering costs (Exhibit 2). Once completed, these changes will improve the City's overall pavement condition, enhance the visual appearance of the street, upgrade ride quality, drainage, and support compliance with Americans with Disabilities Act (ADA) standards. Project Advertisement and Contractor Procurement To provide an opportunity for local vendors to submit bids, the City notified a total of 71 regional vendors via PlanetBids, many of which are Santa Ana based. Furthermore, staff specifically reached out to Santa Ana vendors to encourage their participation in     City Council 17 – 2 8/5/2025 Main Street Rehabilitation from Memory Lane to North City Limits and Bedford Road Rehabilitation at Mainplace Drive August 5, 2025 Page 3 5 2 4 6 bids. A total of four bids were received. No bids were received from Santa Ana contractors. As legally required, a Notice Inviting Bids was advertised in the Orange County Register newspaper on June 10 and June 17, 2025. The project was also advertised in PlanetBids from June 10, 2025 to June 26, 2025. Bids were received electronically via PlanetBids on June 26, 2025. No bid protest was submitted by any of the bidders during the bid protest period. A copy of construction plans, contracts, specifications, and all related reference materials (such as The Greenbook) are available for public review at the City’s Public Works Agency, Central Files office located in City Hall. Bid Results Summary RANK BIDDER’S NAME LOCATION BASE BID 1 All American Asphalt Corona, CA $792,573 2 Hardy & Harper, Inc.Lake Forest, CA $821,480 3 R.J. Noble Company Orange, CA $908,180 4 Excel Paving Co.Long Beach, CA $968,852 A total of four bids were received and four were deemed responsive. All American Asphalt submitted the lowest responsive base bid in the amount of $792,573 (Exhibit 3). As specified in the bid documents, the lowest bid shall be determined on the basis of the Base Bid. Based on the bid analysis and a contractor’s reference check, staff recommends awarding the construction contract to $792,573 (Exhibit 4). All American Asphalt has previously performed work as a prime contractor in the City of Santa Ana within the past five years, including Local Street Preventative Maintenance FY23-24 and Grand Rehabilitation from Warner to Edinger. The contractor satisfactorily completed these projects and staff recommends awarding the construction contract to All American Asphalt for the construction of the Project. (Exhibit 4). Project Delivery To deliver a complete project, in addition to the construction contract, the estimated total project delivery cost includes a budget allocation for construction administration, inspection, and testing. Construction administration and inspection may be performed by either Staff or consultants and includes construction management, inspection of the Contractor’s work to ensure contract compliance, workmanship and quality, materials testing, and implementation of the labor requirements. Any of the allocated construction administration funds not spent are considered project savings and are returned to the respective fund balance upon close out of the project.     City Council 17 – 3 8/5/2025 Main Street Rehabilitation from Memory Lane to North City Limits and Bedford Road Rehabilitation at Mainplace Drive August 5, 2025 Page 4 5 2 4 6 As indicated in the Cost Analysis and as summarized in the table below, the estimated total construction delivery cost of the project is $990,716. Project Item Total Construction Contract Bid Amount $792,573 Construction Administration $56,830 Inspection $44,325 Testing $17,730 Project Contingencies $79,258 TOTAL ESTIMATED CONSTRUCTION DELIVERY COST $990,716 Project Schedule and Contract Time The project completion date is October 2025 barring unforeseeable conditions such as rain, natural disasters, or other delays beyond the control of the City and of the Contractor. The contract time for this project is 45 working days, as specified in the bid documents. Working days are counted in accordance with the City’s Standard Specifications, which exclude weekends, City-observed holidays, and inclement weather days that prevent work. The actual completion date will depend on the contractor’s schedule, material procurement timelines, and any unforeseen delays. Based on a typical project timeline, the estimated project completion is provided below; Project Milestones Milestone Estimated Completion Date Notes Administrative Startup August 14, 2025 Contract execution, bonds, insurance Material Procurement September 2, 2025 Procurement may take place concurrently with construction. Contractor Mobilization September 2, 2025 Start of construction activities Project Completion October 31, 2025 Based on 45 working days The contractor will be constructing this project in a singular phase, fulfilling the scope of work as outlined in the contract documents. The contractor is responsible for determining the scheduling and sequencing of activities based on their proposed means and methods. Public Outreach The project scope spans across the stretch on Main Street between Memory Lane and North City Limit, and will impact nearby businesses and residences. Prior to Bid     City Council 17 – 4 8/5/2025 Main Street Rehabilitation from Memory Lane to North City Limits and Bedford Road Rehabilitation at Mainplace Drive August 5, 2025 Page 5 5 2 4 6 Opening, staff sent out a flyer to all affected businesses and residences to inform them of the project. The following notification measures will also be implemented prior to the start of construction: •Electronic message signs will be installed two weeks in advanced of construction activities to provide early notice of the project’s start date. •A project information sign will be posted at the construction site, including contact information for public inquiries. •Residents and businesses within 1,000 feet of the project limits will receive door hangers and mail notifications at least two weeks before construction begins. •A second round of notifications will be issued 48 hours prior to the start of construction to residents and businesses adjacent to the limits of the project. •The City will also provide information through its official website and social media platforms to keep the public information of construction activities, including any lane closures. ENVIRONMENTAL IMPACT Pursuant to the California Environmental Quality Act (CEQA), the recommended actions are exempt from further review pursuant to Section 15301(b) of the CEQA Guidelines for projects consisting of repair and maintenance of existing facilities. The proposed project continues to meet these parameters of the CEQA Guidelines and Categorical Exemption Environmental Review No. ER-2025-58 was filed for Project 20-6959 (Exhibit 5). FISCAL IMPACT As indicated in the Cost Analysis, the estimated total construction delivery cost of the project is $990,716. The funds were budgeted and available in the following accounts for Fiscal Year 2024-2025 and will be carried forward for use in Fiscal Year 2025-2026, subject to City Council approval of the carryover. Any remaining balances not expended at the end of the fiscal year will be presented to City Council for approval to carry forward to Fiscal Year 2026-27 (Exhibit 6). The proposed contract authorizes staff a maximum of 10% in contingencies for construction contract change orders. Staff will return to City Council for authorization and appropriation of additional contingency if necessary. The following table summarizes the funds budgeted for expenditure to deliver construction of this project:     City Council 17 – 5 8/5/2025 Main Street Rehabilitation from Memory Lane to North City Limits and Bedford Road Rehabilitation at Mainplace Drive August 5, 2025 Page 6 5 2 4 6 EXHIBIT(S) 1. Location Map 2. Cooperative Cost Agreement 3. Bid Proposal 4. Construction Contract 5. Environmental Determination 6. Capital Improvement Project Worksheet Submitted By: Rudy Rosas, P.E, Acting Executive Director of Public Works Agency Approved By: Alvaro Nuñez, City Manager Fiscal Year Accounting Unit – Account No. (Project No.) Fund Description Accounting Unit, Account Description Amount Current Budget 2025-26 03217662- 66220 (20-6959) Measure M- Street Construction Measure M2 Local Fairshare St., Improvements Other Than Buildings $676,046 2025-26 03217662- 66220 (20-6960) Measure M- Street Construction Measure M2 Local Fairshare St, Improvements Other Than Buildings $37,000 2025-26 05917665- 66220 (20-6960) Select Street Construction HUTA Gas Tax- RMRA, Improvements Other Than Buildings $173,000 Appropriation Adjustment 2025-26 05917660- 66220 (20-6960) Select Street Construction Select Street Construction, Improvements Other Than Buildings $104,670 TOTAL $990,716     City Council 17 – 6 8/5/2025 EXHIBIT 1 LEGEND: - PROJECT LIMITS 2ND ST Exhibit 1 SANTA ANA Project No. 20-6959 & 20-6960: Main Street RehabilitationPWA Bedford Road & Mainplace DrivePUBLIC WORKS AGENCY     City Council 17 – 7 8/5/2025 COOPERATIVE COST REIMBURSEMENT AGREEMENT MAIN STREET SLURRY SEAL AND RESURFACING PROJECT COOPERATIVE COST REIMBURSEMENT AGREEMENT ("Agreement"), is made and entered into this day of , 2025, by and between the CITY OF SANTA ANA, a California charter city (“Santa Ana"), and the CITY OF ORANGE, a California municipal corporation ("Orange"). In this Agreement, Santa Ana and Orange may each be individually referred to as a "Party" and collectively referred to as the "Parties." RECITALS: WHEREAS, Santa Ana has initiated a street rehabilitation project (the "Project") to improve the pavement condition of Main Street from Memory Lane to North City Limits. WHEREAS, Main Street within the Project limits contain a portion of property within Santa Ana and a portion of the street within the boundary of Orange; and WHEREAS, In an effort to efficiently utilize Orange resources, Orange wishes to improve the portion of Main Street within its boundary at the same time the Santa Ana Main Street Slurry Seal and Resurfacing Project are conducted; and WHEREAS, the Parties desire to repave Main Street, within their respective boundaries as part of the "Project". NOW, THEREFORE, based upon the foregoing Recitals, and for good and valuable consideration, the receipt and sufficiency of which is acknowledged by all Parties, the Parties agree as follows: 1. The City of Santa Ana will advertise for bids, hire a contractor, approve the work and administer the contract for street rehabilitation. 2.Orange is responsible for: (a)Orange shall pay Santa Ana for the actual cost of the work within the Orange portion based upon unit prices bid of the Successful Contractor and quantities actually used on the Orange portion as set forth in the Project Location Map (Exhibit A) and the City Cost Sharing (Exhibit B), attached hereto and incorporated by this reference. Orange will remit payment to Santa Ana within thirty (30) days of receipt of invoice evidencing Project work performed within Orange city boundary. (b) Orange shall pay Santa Ana for the actual cost of design engineering and construction engineering services provided for the work within the Orange portion based upon the time spent by Santa Ana staff. Orange will remit payment to Santa Ana within thirty (30)days of receipt of invoice evidencing Project work performed within Orange city boundary. 3.Orange will coordinate the relocation of all affected utility company facilities within the City limits of Orange in a timely manner. EXHIBIT 2     City Council 17 – 8 8/5/2025 4.Santa Ana and Orange shall extend cooperation to each other and proceed under this Agreement in good faith to facilitate timely completion of the Project. The Parties agree that when any component of this Project is subject to the approval of Orange, such approval shall not be unreasonably withheld. 5.Orange will be notified as to the official advertising dates, bid opening date, construction start date, and overall construction schedule. Also, a representative from Orange will be invited to attend pre-construction, Project status, and final walk through meetings. 6.Change orders for work within Orange must receive the written approval of the Public Works Department Engineering Manager of Orange or his/her designee prior to implementation. Orange is responsible for change order cost within Orange respective boundaries 7. The following staff members, or as otherwise designated in writing by the Executive Director of Public Works of Santa Ana or the Public Works Department Engineering Manager of Orange, shall be the selected representatives of each City to act on each respective City's behalf with respect to this agreement. Any notices, requests, approvals, plan submittals or communications shall be provided to each representative noted below: City of Santa Ana: ATTN: Rodolfo Rosas, P.E. Deputy Public Works Director/City Engineer Public Works Agency Santa Ana, CA 92701 20 Civic Center Plaza, M-43 Phone: (714) 647-5653 E-Mail: rrosas@santa-ana.org City of Orange: ATTN: Frank Sun, P.E. Assistant Public Works Director/ City Engineer Public Works Department 300 E. Chapman Ave. Orange, CA 92866 Phone: (714) 744-5529 E-Mail: fsun@cityoforange.org     City Council 17 – 9 8/5/2025 8.Santa Ana shall cause its contractor for the Project to guarantee the Orange improvements against defects in workmanship and materials for a period of one (I) year from the date of acceptance by Santa Ana. It is further agreed that Santa Ana shall assume the responsibility for causing the Orange improvements to be brought or restored to full compliance with the requirements of the Plans and Specifications for any portion of the Project which during said one (I)year period are found not to be in conformance with the provisions of the Plans and Specifications. 9.This Agreement contains all of the agreements of the Parties regarding the Project and all previous understandings, negotiations and agreements regarding the Project are integrated into and superseded by this Agreement. 10.This Agreement may be amended at any time by the mutual consent of the Parties by an instrument in writing signed by both Parties. 11.In the event that any one or more of the phrases, sentences, clauses, paragraphs, or sections contained in this Agreement shall be declared invalid or unenforceable by a valid judgment or decree of a court of competent jurisdiction, such invalidity or unenforceability shall not affect any of the remaining phrases, sentences, clauses, paragraphs, or sections of this Agreement which are hereby declared as severable and shall be interpreted to carry out the intent of the Parties hereunder. 12.The persons executing this Agreement on behalf of the Parties hereto warrant that they are duly authorized to execute this Agreement on behalf of said Parties and that by so executing this Agreement the Parties hereto are formally bound to the provisions of this Agreement. 13.This Agreement shall be binding upon and shall endure to the benefit of the Parties hereto and their respective heirs, personal representatives, successors, and assigns. 14.This Agreement may be executed by the Parties and counterparts, which counterparts shall be construed together and have the same effect as if all of the Parties had executed the same instrument. 15.This Agreement is to be governed by the laws of the State of California, in Orange County California. 16.Each party agrees to defend, hold harmless, and indemnify the other as to any and all claims, judgments, liabilities or damages for injuries and damages directly arising out of each party's own performance under this Agreement, except to the extent such damage or expense is caused in whole or in part by the other party's negligence or willful misconduct.     City Council 17 – 10 8/5/2025 IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed on the day and year first written above. CITY OF SANTA ANA CITY OF ORANGE Alvaro Nuñez City Manager ATTEST: Daniel R. Slater Mayor ATTEST: Jennifer L. Hall City Clerk APPROVED AS TO FORM: Sonia R. Carvalho City Attorney By: Kyle Nellesen Pamela Coleman, CMC City Clerk/City Clerk Services Director APPROVED AS TO FORM: Nathalie Adourian Senior Assistant City Attorney Assistant City Attorney RECOMMENDED FOR APPROVAL: Rodolfo Rosas, P.E. Deputy Public Works Director/City Engineer Rodolfo Rosas Digitally signed by Rodolfo Rosas Date: 2025.07.28 08:34:36 -07'00'     City Council 17 – 11 8/5/2025 EXHIBIT A Location Map MAIN STREET SLURRY SEAL AND RESURFACING PROJECT MEMORY LANE TO NORTH CITY LIMIT & BEDFORD ROAD AT MAINPLACE DRIVE     City Council 17 – 12 8/5/2025 RANGE CITY LIMIT IMPROVEMENTS OWN AND COUNTRY RD. CITY OF ORANGE E CITY PL DR. MEMORY LANE EXHIBIT B: LOCATION MAP ANTA ANA BLIC WORKS AGENCY PROJECT 20-6959 MAIN STREET SLURRY SEAL & RESURFACING FROM MEMORY LANE TO NORTH CITY LIMIT & BEDFORD ROAD AT MAINPLACE DRIVE PAGE 1 OF 1     City Council 17 – 13 8/5/2025 EXHIBIT B City Cost Sharing MAIN STREET SLURRY SEAL AND RESURFACING PROJECT MEMORY LANE TO NORTH CITY LIMIT & BEDFORD ROAD AT MAINPLACE DRIVE     City Council 17 – 14 8/5/2025 CITY OF SANTA ANA Project No.: 20-6959 Preparer: Samantha Chenelia 07/01/25 COST ESTIMATE MAIN ST SLURRY SEAL AND RESURFACING MEMORY LN TO NORTH CITY LIMIT & BEDFORD ROAD AT MAINPLACE DRIVE SANTA ANA ORANGE TOTAL NO. DESCRIPTION UNIT QUANTITY UNIT PRICE COST UNIT QUANTITY UNIT PRICE COST UNIT QUANTITY UNIT PRICE COST 1 Unclassified Excavation CY 190.00 $ 375.00 $ 71,250.00 CY 0.00 $ - $ - CY 190.00 $ 375.00 $ 71,250.00 2 Rubberized Emulsion Aggregate Slurry (REAS) TYPE II ELT 140.00 $ 835.00 $ 116,900.00 ELT 30.00 $ 835.00 $ 25,050.00 ELT 170.00 $ 835.00 $ 141,950.00 3 AC Pavement TN 200.00 $ 175.00 $ 35,000.00 TN 0.00 $ - $ - TN 200.00 $ 175.00 $ 35,000.00 4 ARHM TN 500.00 $ 210.00 $ 105,000.00 TN 60.00 $ 210.00 $ 12,600.00 TN 560.00 $ 210.00 $ 117,600.00 4 Crack Sealing LS 1.00 $ 10,294.12 $ 10,294.12 LS 1.00 $ 2,205.88 $ 2,205.88 LS 1.00 $ 12,500.00 $ 12,500.00 5 Cold Mill (2") SF 30810.00 $ 1.75 $ 53,917.50 SF 4640.00 $ 1.75 $ 8,120.00 SF 35450.00 $ 1.75 $ 62,037.50 6 PCC Curb Ramp SF 700.00 $ 32.00 $ 22,400.00 SF 0.00 $ - $ - SF 700.00 $ 32.00 $ 22,400.00 7 PCC Sidewalk (T=4”) SF 2850.00 $ 12.00 $ 34,200.00 SF 0.00 $ - $ - SF 2850.00 $ 12.00 $ 34,200.00 8 PCC Curb and Gutter (Type A-2-8) LF 220.00 $ 78.00 $ 17,160.00 LF 0.00 $ - $ - LF 220.00 $ 78.00 $ 17,160.00 9 PCC Cross Gutter SF 1700.00 $ 26.00 $ 44,200.00 SF 0.00 $ - $ - SF 1700.00 $ 26.00 $ 44,200.00 10 Adjust Water Valve Frame and Cover (CSA) EA 3.00 $ 1,650.00 $ 4,950.00 EA 0.00 $ - $ - EA 3.00 $ 1,650.00 $ 4,950.00 11 Adjust Manhole Frame & Cover (CSA) EA 2.00 $ 1,720.00 $ 3,440.00 EA 0.00 $ - $ - EA 2.00 $ 1,720.00 $ 3,440.00 12 Adjust Water Valve Frame and Cover (OWD) EA 0.00 $ 1,650.00 $ - EA 2 $ 1,650.00 $ 3,300.00 EA 2.00 $ 1,650.00 $ 3,300.00 13 Adjust Manhole Frame & Cover (CO) EA 0.00 $ 1,720.00 $ - EA 1 $ 1,720.00 $ 1,720.00 EA 1.00 $ 1,720.00 $ 1,720.00 14 Adjust Pullbox EA 2.00 $ 2,050.00 $ 4,100.00 EA 0 $ - $ - EA 2.00 $ 2,050.00 $ 4,100.00 15 Furnish and Install Traffic Loops Type F EA 48.00 $ 430.00 $ 20,640.00 EA 7 $ 430.00 $ 3,010.00 EA 55.00 $ 430.00 $ 23,650.00 16 Furnish and Install Traffic Loops Type E EA 113.00 $ 405.00 $ 45,765.00 EA 14 $ 405.00 $ 5,670.00 EA 127.00 $ 405.00 $ 51,435.00 17 Signing and Striping LS 1.00 $ 102,941.18 $ 102,941.18 LS 1 $ 22,058.82 $ 22,058.82 LS 1.00 $ 125,000.00 $ 125,000.00 18 Project Advertisement Sign EA 2.00 $ 2,150.00 $ 4,300.00 EA 0 $ - $ - EA 2.00 $ 2,150.00 $ 4,300.00 19 Caltrans Permit LS 1.00 $ 5,000.00 $ 5,000.00 LS 0 $ - $ - LS 1.00 $ 5,000.00 $ 5,000.00 20 Construction Permit LS 1.00 $ 7,380.00 $ 7,380.00 LS 0 $ - $ - LS 1.00 $ 7,380.00 $ 7,380.00 SUBTOTAL CONSTRUCTION COST $ 708,837.79 $ 83,734.71 $ 792,572.50 Design Engineering Lawson $ - Contingency 15% $ 106,326.50 15% $ 12,560.00 15% $ 118,886.50 Construction Engineering 10% $ 70,884.53 10% $ 8,373.47 10% $ 79,258.00 TOTAL PROJECT COST $ 886,050.00 $ 104,670.00 $ 990,717.00     City Council 17 – 15 8/5/2025 375.00 71,250.00 835.00 175.00 210.00 12,500.00 1.75 32.00 12.00 78.00 26.00 1,650.00 1,720.00 3,440.00 4,950.00 44,200.00 17,160.00 34,200.00 22,400.00 62,037.50 12,500.00 117,600.00 35,000.00 141,950.00     City Council 17 – 16 8/5/2025 1,650.00 1,720.00 2,050.00 430.0 405.00 125,000.00 2,150.00 4,300.00 125,000.00 51,435.00 23,650.00 4,100.00 1,720.00 4,950.00 792,572.50 1.75 302,032.50 210.00 438,900.00 1,650.00 9,900.00 1,720.00 12,040.00 1,650.00 4,950.00 1,720.00 1,720.00     City Council 17 – 17 8/5/2025 769,542.50 1,562,115.00     City Council 17 – 18 8/5/2025     City Council 17 – 19 8/5/2025 EXHIBIT 4     City Council 17 – 20 8/5/2025     City Council 17 – 21 8/5/2025 (ii)Performance or nonperformance by CO TRACTOR or its Subcontractors of any lower tier, of any of the obligations under the Contract Documents; (iii)The construction activities of CONTRACTOR or its Subcontractors of any lower tier, either on the project site or on other properties; (iv)The payment or nonpayment by CONTRACTOR of any of its Subcontractors of any lower tier, for Work of Improvement performed on or off the project site; and (v)Any personal injury, property damage or economic loss to third persons related to and arising from the performance or nonperformance by CONTRACTOR or its Subcontractors of any lower tier. of the Work of Improvement. (vi)The indemnity obligations of Subcontractors provided by this Section shall be included in all subcontract documents issued by CO TRACTOR. Nothing in the Contract Documents shall be construed to give rise to any implied right of indemnity in favor of CONTRACTOR against CITY or any other lndemnitee. IN WITNESS WHEREOF, the parties hereto have executed this Construction Contract on the day and year first above written. ATTEST: JENNIFER L. HALL City Clerk APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: n;L£ ·J/tifw/Vl.,­'0'{E NELLESEN Assistant City Attorney RECOMMENDED FOR APPROVAL: Rudy Rosas, P. E. Deputy Director/City Engineer Public Works Agency CITY OF SANT A ANA ALVARO NUNEZ City Manager CONTRACTOR: All American Asphalt NA ME: Edward J Carlson TITLE: Vice President Page 3 of 3 Rodolfo Rosas Digitally signed by Rodolfo Rosas Date: 2025.07.23 14:22:20 -07'00'     City Council 17 – 22 8/5/2025     City Council 17 – 23 8/5/2025     City Council 17 – 24 8/5/2025     City Council 17 – 25 8/5/2025     City Council 17 – 26 8/5/2025     City Council 17 – 27 8/5/2025     City Council 17 – 28 8/5/2025     City Council 17 – 29 8/5/2025 CITY OF SANTA ANA FY 25/26CIP CAPITAL IMPROVEMENT PROJECT WORKSHEET PROJECT DESCRIPTION: Application of slurry seal, crack seal, and minor pavement resurfacing with asphalt concrete. The work also include replacement/installation of missing or damaged curbs, gutters, sidewalk, driveway approaches, wheelchair ramps, and striping. PROJECT NEED: The City's Pavement Management Program has been developed to identify the preventative maintenance requirements for the City's street network. The application of a surface seal to streets with improvements constructed in the last 10 years will ensure a high level of service for years to come. PROJECT TITLE: Main St Slurry Seal & Resurf: Memory - N City Limit PROJECT CATEGORY: Street Improvements Arterial Street Rehabilitation LOCATION MAP AGENCY:DIVISION:CONTACT:DATE: Public Works Design Engineering Gilbert Castillo, Senior Engineer 24-Jul-2025 PROJECT COSTS FY 25/26 FY 26/27 FY 27/28 FY 28/29 FY 29/30 FY 30/31 FY 31/32 Construction 676,046 ------ Engineering 30,000 ------ Other 141,954 ------ TOTAL 848,000 ------ SOURCE OF FUNDS FY 25/26 FY 26/27 FY 27/28 FY 28/29 FY 29/30 FY 30/31 FY 31/32 M2 LOCAL FAIRSHARE 848,000 ------ TOTAL 848,000 ------ EXHIBIT 6     City Council 17 – 30 8/5/2025 CITY OF SANTA ANA FY 25/26CIP CAPITAL IMPROVEMENT PROJECT WORKSHEET PROJECT DESCRIPTION: Reconstruction/resurfacing of existing pavement and replacement/installation of missing or damaged, curbs, gutters, sidewalks, driveway approaches, and wheelchair ramps within this segment of roadway. PROJECT NEED: The City's Pavement Management Program (PMP) has been developed to prioritize and recommend the most cost-effective roadway repairs, and maximize the return from available funding for street pavement. This segment of Bedford Road pavement rehabilitation is identified as a high priority in the PMP. PROJECT TITLE: Bedford Rd Rehab: Main Pl - N City Limit PROJECT CATEGORY: Street Improvements Arterial Street Rehabilitation LOCATION MAP AGENCY:DIVISION:CONTACT:DATE: Public Works Design Engineering Gilbert Castillo, Senior Engineer 24-Jul-2025 PROJECT COSTS FY 25/26 FY 26/27 FY 27/28 FY 28/29 FY 29/30 FY 30/31 FY 31/32 Construction 314,670 ------ Engineering 3,000 ------ TOTAL 317,670 ------ SOURCE OF FUNDS FY 25/26 FY 26/27 FY 27/28 FY 28/29 FY 29/30 FY 30/31 FY 31/32 104,670 ------ 40,000 ------ SELECT STREET CONSTRUCTION M2 LOCAL FAIRSHARE RMRA SB1 173,000 ------ TOTAL 317,670 ------     City Council 17 – 31 8/5/2025 Public Works Agency www.santa-ana.org/pw Item # 18 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Master Reimbursement Agreement with Orange County Sanitation District AGENDA TITLE Master Reimbursement Agreement with Orange County Sanitation District (Non-General Fund) RECOMMENDED ACTION Approve a Master Reimbursement Agreement with Orange County Sanitation District and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for the adjustment of OC Sanitation’s manhole frame and covers as part of City’s Capital Improvement Projects (Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The Public Works Agency Engineering Services Division (PWA) is responsible for the administration and oversight of all Capital Improvement Projects in the City. Projects involving pavement rehabilitation require adjusting water valve and manhole covers to be flush with the new pavement. While most projects only involve City-owned water valve and manhole covers, some projects require coordinating with outside public jurisdictions such as our neighboring cities and/or public utilities such as the Orange County Sanitation District (OC San) for the adjustment of these facilities. Street rehabilitation projects routinely involve the adjustment of OC San’s manhole frames and covers. The current protocol requires staff to enter into project specific agreements with OC San to be reimbursed for these improvements. A typical project may include several of these facilities at an estimated cost of $2,000 each. This requires additional staff time to prepare the agreements and staff reports as well as additional Council and OC San Board actions for each project for relatively low-cost reimbursements. Approval of this Master Reimbursement Agreement will streamline the process and allow the City and OC San to timely address manhole adjustments in future projects. The Master Reimbursement Agreement will be for a 10-year term and establish the general terms for OC San to consistently reimburse the City for the manhole adjustment     City Council 18 – 1 8/5/2025 Master Reimbursement Agreement with Orange County Sanitation District August 5, 2025 Page 2 5 2 4 0 costs which includes a 15% administrative payment. Reimbursement will be provided through a simplified project-specific Supplemental Agreement executed by the City Manager. Staff recommends that the City Council approve the Master Reimbursement Agreement (Exhibit 1) and authorize the City Manager to enter into subsequent Project Specific Supplemental Agreements as needed for reimbursement of OC San manhole adjustments costs. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT There is no fiscal impact associated with this action at this time. The City will initially perform the OC San work on their behalf and invoice OC San upon completion. The reimbursement will be deposited back to the project. EXHIBIT 1. Master Reimbursement Agreement Submitted By: Rudy Rosas, Acting Executive Director of Public Works Approved By: Alvaro Nuñez, City Manager     City Council 18 – 2 8/5/2025 EXHIBIT 1 MASTER REIMBURSEMENT AGREEMENT BETWEEN CITY OF SANTA ANA AND ORANGE COUNTY SANITATION DISTRICT This cooperative cost reimbursement agreement (“Agreement”) is made and entered into as of August 5, 2025 (“Effective Date”), by and between the City of Santa Ana (a municipal corporation organized and operating under the laws of the State of California with its principal place of business at 20 Civic Center Plaza, M-21, Santa Ana, California 92701) (“City”) and Orange County Sanitation District (a municipal corporation organized and operating under the laws of the State of California with its principal place of business at 18480 Bandilier Circle, Fountain Valley, California 92708) (“OC San”). City and OC San are hereinafter sometimes referred to individually as “Party” and collectively as the “Parties”. RECITALS WHEREAS, City initiates any particular street rehabilitation project ("Project") to improve pavement conditions City-wide; and WHEREAS, City’s Projects routinely involve the adjustment of OC San’s manhole frames and covers (“Manhole Adjustments”) that are within the Project’s area; and WHEREAS, City has agreed to perform the Manhole Adjustments as part of its Projects and seek reimbursement from OC San for the costs associated with the Manhole Adjustments (“Manhole Adjustment Costs”); and WHEREAS, OC San has agreed to reimburse City for the Manhole Adjustment Costs; and WHEREAS, the Parties desire to enter into this Agreement to establish the general terms for OC San’s to reimburse the City for the Manhole Adjustment Costs. NOW, THEREFORE, the Parties agree as follows: AGREEMENT 1.Incorporation of Recitals. The recitals above are true and correct, and are hereby incorporated herein by this reference. 2.Scope of Agreement. This Agreement applies to any City Project that involves Manhole Adjustments. For each Project where Manhole Adjustments are required, the City will include the Manhole Adjustment Cost in its Project scope. 3.Term. This Agreement shall commence on the Effective Date and continue for a term of ten (10) years from the Effective Date, unless terminated earlier in accordance with Section 16, below. Page 1 of 7 55880.00002\43166451.1     City Council 18 – 3 8/5/2025 4.Reimbursement. OC San’s obligation to reimburse City includes the actual total costs for construction of the Manhole Adjustments for each Project, plus an Administrative Fee. The “Administrative Fee” is intended to cover the City’s internal costs related to administration of the Manhole Adjustments and is equal to fifteen percent (15%) of the total costs of the Manhole Adjustments for each Project. a.For each qualifying Project, the anticipated costs shall be presented to OC San in the form of a Supplemental Agreement, which will include all relevant scope and costs. The parties shall execute each Supplemental Agreement prior to, or concurrent with, the City’s Project activities. b.Supplemental Agreements may be executed by the City’s City Manager, or their designee, pursuant to the requirements of this Master Agreement. Such Supplemental Agreements may be made in the form of letter agreements or instruments as agreed between the Parties. c.In any event, failure of the Parties to execute a Supplemental Agreement shall not relieve OC San from obligation to pay for Manhole Adjustment Costs which are necessarily incurred as a result of City Projects, subject to City responsibilities outlined below. 5.Timing of Reimbursement. For completion of the Project, City shall submit an invoice to OC San setting forth the cost for the Manhole Adjustments and the amount of the Administrative Fee. Invoices shall be accompanied by a copy of appropriate documentation to substantiate the amounts included in the invoice. OC San shall provide reimbursement funds to City within thirty (30) days of receipt of all required invoices and supporting documentation. 6.City Responsibilities. For each applicable Project, the City shall: a.Be responsible for compliance with the California Environmental Quality Act and all other permitting requirements. b.Advertise for bids, hire a contractor, approve the work, and administer the contract for City’s Project which includes the Manhole Adjustment work. c.Include a separate line item in its bid documents for the Manhole Adjustment work. This line item will be identified and labelled as “Adjust OC San Manholes per OC San Standard Drawings S-050A, S-055 and S-055A” or similar designation. d.Allow OC San a period of two (2) weeks to review the proposed bid unit prices for Manhole Adjustment work. OC San reserves the right to decide, based on this review, whether to proceed with the reimbursement process or to make other arrangements to complete the Manhole Adjustment work. Page 2 of 7 55880.00002\43166451.1     City Council 18 – 4 8/5/2025 e.Provide written notification to OC San at least thirty (30) days prior to the commencement of any Project that will involve the Manhole Adjustment work. f.Include detailed information in the project plans and specification indicating the location and the requirements for the Manhole Adjustments. The Project plans and specification shall also reference OC San’s standard drawings S-050A, S-055 and S-055A, attached hereto as Exhibit A, for the Adjustment Work. g.Provide OC San staff with contractor schedules and updates within five (5) days of acceptance by City staff. h. i. Invite OC San staff to construction progress meetings. Notify OC San seventy-two (72) business hours prior to the need for an inspection. j.Ensure the City’s construction contractor coordinates with OC San to retrieve the manhole frames and covers for the Manhole Adjustment work (provided by OC San) from the OC San Treatment Plant No. 1 in Fountain Valley. k.Coordinate with OC San to ensure proper timing for OC San’s inspectors to be present during the Manhole Adjustment process. l.Obtain written approval from OC San for any change orders for Manhole Adjustment work prior to implementation. m.Document and inform OC San of the date of the completion of the Manhole Adjustment Work. City will verify with OC San prior to issuance of progress payment to City’s construction contractor that Manhole Adjustment work was completed per the standards. 7.OC San Responsibilities. For each applicable Project, OC San shall: a.Provide, at OC San’s expense, new frames and covers to replace the existing frames and covers. b.Provide, at OC San’s expense, inspection services to assure compliance with the standards. OC San will promptly notify City if any portion of the Manhole Adjustment work appears not to conform to the standards, and will work with the City to resolve all discrepancies. c.Respond to City’s request for an inspection within two (2) business days, excluding federal and local holidays. OC San will be responsible for the City’s construction contractor’s downtime due to failure to comply with this provision. Page 3 of 7 55880.00002\43166451.1     City Council 18 – 5 8/5/2025 8.Indemnification. Each Party shall indemnify, defend, and hold the other Party (its officials, officers, employees, agents, consultants, and contractors) free and harmless from any and all claims (demands, causes of action, costs, expenses, liabilities, losses, damages or injuries in law or in equity to property or persons including wrongful death) in any manner arising out of or incident to any negligent acts or omissions or willful misconduct of the indemnifying Party (its officials, officers, employees, agents, consultants, or contractors) in the performance of the indemnifying Party’s obligations under this Agreement (including the payment of all reasonable attorneys’ fees). 9.Notice. Any notice or instrument required to be given or delivered by this Agreement may be given or delivered by depositing the same in any United States Post Office, certified mail, return receipt requested, postage prepaid, addressed to the following addresses and shall be effective upon receipt thereof: CITY:OC SAN: City of Santa Ana Orange County Sanitation District 18480 Bandilier Circle Fountain Valley, CA 92708 Attn: Clerk of the Board 20 Civic Center Plaza, M-21 Santa Ana, CA 92701 Attn: City Clerk 10.Force Majeure. Neither Party will be liable for any delays or other non- performance resulting from circumstances or causes beyond its reasonable control (including without limitation fire or other casualty, act of God, strike or labor dispute, war or other violence, acts of third parties, or any law, order, or requirement of any governmental agency or authority other than the Parties). 11.Laws and Venue. This Agreement shall be interpreted in accordance with the laws of the State of California. If any action is brought to interpret or enforce any term of this Agreement, the action shall be brought in a state or Federal court situated in the County of Orange, State of California. 12.Entire Agreement. This Agreement represents the entire understanding of the Parties as to those matters contained herein; and supersedes and cancels any prior or contemporaneous oral or written understanding, promises, or representations with respect to those matters covered hereunder. Each Party acknowledges that no representations, inducements, promises, or agreements have been made by any person which are not incorporated herein; and that any other agreements shall be void. This is an integrated Agreement. 13.Severability. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such determination shall not affect the validity or enforceability of the remaining terms and Page 4 of 7 55880.00002\43166451.1     City Council 18 – 6 8/5/2025 provisions hereof or of the offending provision in any other circumstance; and the remaining provisions of this Agreement shall remain in full force and effect. 14.Successors and Assigns. This Agreement shall be binding upon and shall inure to the benefit of the successors in interest, executors, administrators, and assigns of each Party to this Agreement. 15.Non-Waiver. The delay or failure of either Party at any time to require performance or compliance by the other Party of any of its obligations or agreements shall in no way be deemed a waiver of those rights to require such performance or compliance. No waiver of any provision of this Agreement shall be effective unless in writing and signed by a duly authorized representative of the Party against whom enforcement of a waiver is sought. The waiver of any right or remedy with respect to any occurrence or event shall not be deemed a waiver of any right or remedy with respect to any other occurrence or event, nor shall any waiver constitute a continuing waiver. 16.Termination. This Agreement may be terminated by the Parties upon thirty (30) days written notice of termination. In such event, City shall be entitled to receive reimbursement for any and all outstanding Manhole Adjustment Costs incurred prior to termination. 17.Time of Essence. Time is of the essence for each and every provision of this Agreement. 18.Headings. Paragraphs and subparagraph headings contained in this Agreement are included solely for convenience and are not intended to modify, explain, or to be a full or accurate description of the content thereof; and shall not in any way affect the meaning or interpretation of this Agreement. 19.Amendments. Only a writing executed by all of the Parties hereto or their respective successors and assigns may amend this Agreement. 20.Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original. All counterparts shall be construed together and shall constitute one single Agreement. 21.Authority. The persons executing this Agreement on behalf of the Parties hereto warrant that they are duly authorized to execute this Agreement on behalf of said Parties and that by doing so, the Parties hereto are formally bound to the provisions of this Agreement. 22.Electronic Signature. Each Party acknowledges and agrees that this Agreement may be executed by electronic or digital signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature. Page 5 of 7 55880.00002\43166451.1     City Council 18 – 7 8/5/2025 SIGNATURE PAGE FOR MASTER REIMBURSEMENT AGREEMENT BETWEEN CITY OF SANTA ANA AND ORANGE COUNTY SANITATION DISTRICT IN WITNESS WHEREOF, the Parties are signing this Agreement as of the Effective Date. ORANGE COUNTY SANITATION DISTRICT CITY OF SANTA ANA Date:Date: By:______________________________ By: Ryan P. Gallagher Board Chairman Alvaro Nuñez City Manager ATTEST ATTEST Date:Date: By:By: Kelly A. Lore, MMC Clerk of the Board Jennifer L. Hall City Clerk APPROVED AS TO FORM:APPROVED AS TO FORM: CITY ATTORNEY’S OFFICE Sonia Carvalho, City Attorney Date: By: By:_______________ _______________________________ Scott C. Smith OC San General Counsel Kyle Assistant City Attorney RECOMMENDED FOR APPROVAL: Rodolfo Rosas Digitally signed by Rodolfo Rosas Date: 2025.07.21 14:50:39 -07'00' Rodolfo Rosas, P. E. Acting Public Works Director Page 6 of 7 55880.00002\43166451.1     City Council 18 – 8 8/5/2025 EXHIBIT A Standard Drawings Page 7 of 7 55880.00002\43166451.1     City Council 18 – 9 8/5/2025     City Council 18 – 10 8/5/2025 Digitally signed by Michael DormanMichael Dorman Date: 2024.01.04 13:26:24-08'00'     City Council 18 – 11 8/5/2025     City Council 18 – 12 8/5/2025 Finance and Management Services www.santa-ana.org/finance Item # 19 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Depository Banking Services AGENDA TITLE Resolution and Second Amendment to Agreement with J.P. Morgan Chase Bank, N.A. (General Fund) RECOMMENDED ACTION 1.Adopt a Resolution designating J.P. Morgan Chase Bank, N.A. as the official depository for the City of Santa Ana for two (2) additional years commencing January 1, 2027 through December 31, 2028. RESOLUTION NO. 2025-XXX entitled A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TWO (2) ADDITIONAL YEARS THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND 2.Authorize the City Manager to execute a second amendment to agreement with J.P. Morgan Chase Bank, N.A. (“JPMC”) to provide additional banking and related services in the amount of $225,000, for a total agreement amount not to exceed $787,500 (Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION The Treasury and Customer Service Division (“Treasury”) of the Finance and Management Services Agency (“FMSA”) is responsible for maintaining all banking related services and transactions for the City, Successor Agency, and Housing Authority. Banking related services include, but are not limited to: daily deposit processing (electronic/physical checks, currency, and coin), check clearing, Automated Clearing House (ACH), gateway services, wire services, and account reconciliation. The term of the current agreement with J.P. Morgan Chase Bank, N.A. ends December 31, 2026. The recommended action would extend that term to December 31, 2028.     City Council 19 – 1 8/5/2025 Second Amendment JPMC August 5, 2025 Page 2 5 2 4 1 To strengthen payment security and streamline operations, staff recommends implementing three additional banking services through the City’s current agreement with JPMorgan Chase (JPMC): 1. Check Printing Services – Transitioning the City’s in-house check printing process to JPMC-managed services to reduce manual handling, improve efficiency, and reduce the City’s exposure to check fraud. 2. Payee Validation Services – Verifying vendor and supplier identity details before payments are issued to prevent misdirected payments. 3. ACH Replay Functionality – Allowing the City to securely reprocess ACH files in the event of a catastrophic disruption of the City’s financial systems. Due to the complexity and scale of banking operations in large public agencies, it is common for banking contracts to be of longer duration to ensure continuity of service and minimize risk. Implementing the services listed above requires careful coordination, system integration, and adequate testing. The additional two (2) years of service with JPMC would allow Treasury to accurately test and implement the additional services noted above and prepare to undergo a formal RFP process for banking and related services and a potential transition to a different financial institution. Furthermore, the timing of the extension would allow the competitive solicitation to align with the implementation of the City’s new Enterprise Resource Planning (ERP) system, ensuring the selected provider can meet the operational needs of the updated financial system. The City’s agreement and amendments with JPMC allow for fluctuations in the volume of banking transactions, since activity can vary from month to month. However, as noted in the Fiscal Impact section, banking fees for services provided by JPMC are typically offset by credits the City earns based on its account balances. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT Bank fees for these additional services will be covered using credits the City earns from its bank based on account balances. At current interest rates, we expect these credits to fully pay for the fees. If the credits are not enough, any remaining costs would be offset by interest income the City earns from its investments (Account: 58000 Earnings on Investments). EXHIBIT(S) 1. Resolution 2. Second Amendment to Agreement with JPMC     City Council 19 – 2 8/5/2025 Second Amendment JPMC August 5, 2025 Page 3 5 2 4 1 Submitted By: Alex Trinidad, Executive Director, Finance and Management Services Agency Approved By: Alvaro Nuñez, City Manager     City Council 19 – 3 8/5/2025 Resolution No. 2025-XXX Page 1 of 3 RESOLUTION NO. 2025-XXX A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA DESIGNATING JP MORGAN CHASE BANK, N.A., AS THE DEPOSITORY FOR CITY OF SANTA ANA FUNDS, FOR TW O (2 ) ADDITIONAL YEAR S THROUGH DECEMBER 31, 2028, AND DESIGNATING SIGNATORIES AUTHORIZED FOR THE PURPOSE OF WITHDRAWAL OF SAID FUND BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS FOLLOWS: Section 1. The City Council of the City of Santa Ana hereby finds, determines and declares as follows: A.The City Council of the City of Santa Ana ("City") has declared a policy of designating a bank within the City or in its immediate vicinity to act as depository for the demand deposits of City funds. B.The City has an existing Banking Services Agreement (No. A-2016-366), including all amendments (No. A-2021-285), with J.P. Morgan Chase Bank, N.A., effective December 6, 2016 through December 31, 2026. C.After reviewing the outstanding performance of J.P. Morgan Chase Bank, N.A. as the City’s depository banking services provider and having found J.P. Morgan Chase Bank, N.A.’s proposal for continued depository banking services to be super ior in terms of pricing and bank managed earnings credit , the City hereby re-designates JPMorgan Chase Bank, N.A., 1300 North Main Street, Santa Ana, California ("Bank"), as the banking institution that shall receive and act as depository for City funds and trust funds in control of said City, for two (2) additional years beginning January 1, 2027 through December 31, 2028. Section 2. The Executive Director of Finance and Management Services of the City and the Assistant Director of Finance and Management Services of the City (when acting as designee of the Executive Director of Finance and Management Services) are hereby authorized for and on behalf of the City, and as its officers and agents, to sign City of Santa Ana checks for the withdrawal of said funds so deposited, both by facsimile signature machine-imprinted upon City checks and by manually affixed signature upon City checks. Section 3. The Assistant Director of Finance and Management Services and the Treasury and Customer Services Manager of the City are hereby authorized for and on behalf of the City, and as agents of the City and deputies of the Executive Director of Finance and Management Services to sign City of Santa Ana checks for the withdrawal of said funds so deposited by manually affixed signature thereon. Section 4. Said Bank is hereby authorized and directed to pay out from said City funds to the payees respectively designated on any City checks, signed in the manner and by any of the persons hereinabove authorized, in the amounts shown on the face of said checks. EXHIBIT 1     City Council 19 – 4 8/5/2025 Resolution No. 2025-XXX Page 2 of 3 Section 5. The City Manager is hereby authorized to designate in writing agents who shall be authorized to sign City checks for the payment or withdrawal of said funds when, due to physical absence, incapacity or death of any of said authorized signatories, it may be necessary on a temporary basis to provide other means for the signing of City checks, and/or for the payment or withdrawal of said funds. Any such authorization shall set forth the necessity for such designation, the period of time during which said authorization shall continue (by giving the exact starting and termination dates) and shall contain the certification of the City Clerk over the official seal of the City of Santa Ana certifying that said authorization is in fact, signed by the qualified and acting City Manager, shall contain a specimen signature of the person designated as such temporary agent, and shall be delivered to said Bank. Section 6. The City Manager, or his designee, is hereby authorized to execute and submit all documents, including but not limited to applications, agreements and amendments which may be required to effectuate the banking services necessary for the administration of the City's demand deposit account. Section 7. A certified copy of this Resolution, together with the signatures of the two agents herein authorized to act in manual form and copies of the facsimile signature machine-imprints of the Executive Director of Finance and Management Services and Assistant Director of Finance and Management Services certified by the City Clerk to be the signatures of said persons, and the imprints of the official facsimile signature plates, shall be delivered to said Bank before the 1st day of January, 2027. Whenever any of said agents leave the employment of the City, is absent therefrom, or incapacitated for a period of time that will affect the issuance of City checks, the City Clerk shall notify said Bank of said fact and shall certify the names, titles, and signatures of the person(s) then designated as agent(s) of the City for the purpose of signing City checks in the manner hereinabove provided and shall notify said Bank of every termination of such authorization immediately upon receipt of such information. Section 8. This Resolution shall take effect immediately upon its adoption by the City Council, and the City Clerk shall attest to and certify the vote adopting this Resolution. ADOPTED this 5th day of August, 2025. ___________________________ Valerie Amezcua Mayor APPROVED AS TO FORM: Sonia R. Carvalho, City Attorney By:________________________ Andrea Garcia-Miller Assistant City Attorney     City Council 19 – 5 8/5/2025 Resolution No. 2025-XXX Page 3 of 3 AYES: Councilmembers: _____________________________________ NOES: Councilmembers: _____________________________________ ABSTAIN: Councilmembers: _____________________________________ NOT PRESENT: Councilmembers: _____________________________________ CERTIFICATE OF ATTESTATION AND ORIGINALITY I, JENNIFER L. HALL, C i ty Clerk, do hereby attest to and certify the attached Resolution No. 2025-XXX to be the original resolution adopted by the City Council of the City of Santa Ana on August 5, 2025. Date: ______________ _______________________________ Jennifer L. Hall City Clerk City of Santa Ana     City Council 19 – 6 8/5/2025 SECOND AMENDMENT TO AGREEMENT BETWEEN THE CITY OF SANTA ANA AND JPMORGAN CHASE BANK, N.A. EXHIBIT 2 THIS SECOND AMENDMENT TO AGREEMENT ("Second Amendment") is entered into this 5th day of August 2025, by and between the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"), and JPMorgan Chase Bank N.A. ("Banking Services Provider"). City and Banking Services Provider may be referred to herein separately as a "Party" and collectively as "Parties". RECITALS: A On December 6, 2016, the City entered into Agreement No. A-2016-366 ("Agreement") with J.P. Morgan Chase Bank N.A. in which Banking Services Provider, having special skill and knowledge in the field of banking services, banking technology, and related ancillary services to include but not limited to: daily deposit processing, image cash letter (ICL) deposits, check clearing, wire services, automated clearing house (ACH) transactions, positive pay services, account reconciliation, direct deposit of accounts payables, account analysis services, lockbox services, client staff training, the latter, to the extent reasonably required for City to utilize the services provided. B.On December 21, 2021, the City executed the First Amendment to Agreement (No. A- 2021-285) with J.P. Morgan Chase Bank, N.A., by which the City and Banking Services Provider agreed to amend the Compensation, Term, Insurance, and Miscellaneous clauses of said Agreement. The Agreement is current and in effect. C.The City and Banking Services Provider now desire to further amend the Agreement by entering into this Second Amendment, by which the City and Banking Services Provider agree to extend the term of the Agreement through December 31, 2028 (Section 3-1. Term of the Agreement) and add additional banking services as set forth in Exhibits A-2 and A-3. The Parties therefore agree: 1.Section 1. Scope of Services, shall be amended to read as follows: 1.Scope of Services BANKING SERVICES PROVIDER shall perform the following services as described in the CITY's Request for Proposal (RFP) No. 16-111 and related addenda, as more particularly described in Section 3-21 (the "RFP"), as clarified and/or modified by BANKING SERVICES PROVIDER'S proposal in response to such RFP, inclusive of all exhibits and attachments thereto and subsequent responses and clarifications provided to the CITY, as more particularly described in Section 3-21 (collectively, the "P roposal"): a.BANKING SERVICES PROVIDER will provide CITY with services described in EXHIBIT A, Exhibit A-2 and Exhibit A-3, and, iflater elected by the CITY, Exhibit A-1 (subject to the notification requirements Page 1 of 3     City Council 19 – 7 8/5/2025     City Council 19 – 8 8/5/2025     City Council 19 – 9 8/5/2025     City Council 19 – 10 8/5/2025     City Council 19 – 11 8/5/2025     City Council 19 – 12 8/5/2025     City Council 19 – 13 8/5/2025     City Council 19 – 14 8/5/2025     City Council 19 – 15 8/5/2025 City Clerk’s Office www.santa-ana.org/city-clerks-office Item # 20 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report August 5, 2025 TOPIC: Voting Delegate for Cal Cities 2025 Annual Conference General Assembly AGENDA TITLE Designate a Voting Delegate and up to Two Alternates for League of California Cities (Cal Cities) 2025 Annual Conference General Assembly RECOMMENDED ACTION Designate a voting delegate and up to two alternates for the Cal Cities Annual Conference General Assembly on Friday, October 10, 2025. GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The League of California Cities (Cal Cities) 2025 Annual Conference and Expo is scheduled to take place in Long Beach October 8 – 10, 2025. Of particular significance at the conference is the General Assembly Meeting, where Cal Cities provides member cities, like the City of Santa Ana, an opportunity to consider and act on resolutions that establish Cal Cities policy. Cal Cities bylaws indicate that each city is entitled to one vote to take a position on matters affecting municipal or Cal Cities policy. To expedite the conduct of business, every city is required to designate a voting representative and up to two alternates who will represent the City at the League General Assembly (Exhibit 1). These designations must be made by City Council action. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT There is no fiscal impact associated with this action.     City Council 20 – 1 8/5/2025 Voting Delegate for Cal Cities 2025 Annual Conference General Assembly August 5, 2025 Page 2 5 2 5 5 EXHIBIT(S) 1. League of California Cities Correspondence - Designation of Voting Delegates and Alternates Submitted By: Jennifer L. Hall, City Clerk Approved By: Alvaro Nuñez, City Manager     City Council 20 – 2 8/5/2025 1400 K Street, Suite 400, Sacramento, CA 95814 • 916.658.8200 • calcities.org DATE: Wednesday, July 16, 2025 TO: Mayors, Council Members, City Clerks, and City Managers RE: DESIGNATION OF VOTING DELEGATES AND ALTERNATES League of California Cities Annual Conference and Expo, Oct. 8-10, 2025 Long Beach Convention Center Every year, the League of California Cities convenes a member-driven General Assembly at the Cal Cities Annual Conference and Expo. The General Assembly is an important opportunity where city officials can directly participate in the development of Cal Cities policy. Taking place on Oct. 10, the General Assembly is comprised of voting delegates appointed by each member city; every city has one voting delegate. Your appointed voting delegate plays an important role during the General Assembly by representing your city and voting on resolutions. To cast a vote during the General Assembly, your city must designate a voting delegate and up to two alternate voting delegates, one of whom may vote if the designated voting delegate is unable to serve in that capacity. Voting delegates may either be an elected or appointed official. Action by Council Required. Consistent with Cal Cities bylaws, a city’s voting delegate and up to two alternates must be designated by the city council. Please note that designating the voting delegate and alternates must be done by city council action and cannot be accomplished by individual action of the mayor or city manager alone. Following council action, please submit your city’s delegates through the online submission portal by Wed., Sept. 24. When completing the Voting Delegate submission form, you will be asked to attest that council action was taken. You will need to be signed in to your My Cal Cities account when submitting the form. Submitting your voting delegate form by the deadline will allow us time to establish voting delegate/alternate records prior to the conference and provide pre-conference communications with voting delegates. Conference Registration Required. The voting delegate and alternates must be registered to attend the conference. They need not register for the entire conference; they may register for Friday only. Conference registration is open on the Cal Cities website. Council Action Advised by September 24, 2025     City Council 20 – 3 8/5/2025 For a city to cast a vote, one voter must be present at the General Assembly and in possession of the voting delegate card and voting tool. Voting delegates and alternates need to pick up their conference badges before signing in and picking up the voting delegate card at the voting delegate desk. This will enable them to receive the special sticker on their name badges that will admit the voting delegate into the voting area during the General Assembly. Please view Cal Cities’ event and meeting policy in advance of the conference. Transferring Voting Card to Non-Designated Individuals Not Allowed. The voting delegate card may be transferred freely between the voting delegate and alternates, but only between the voting delegate and alternates. If the voting delegate and alternates find themselves unable to attend the General Assembly, they may not transfer the voting card to another city official. Seating Protocol during General Assembly. At the General Assembly, individuals with a voting card will sit in a designated area. Admission to the voting area will be limited to the individual in possession of the voting card and with a special sticker on their name badge identifying them as a voting delegate. The voting delegate desk, located in the conference registration area of the Long Beach Convention Center in Long Beach, will be open at the following times: Wednesday, Oct. 16, 8:00 a.m.-6:00 p.m. and Thursday, Oct. 17, 7:30 a.m.-4:00 p.m. On Friday, Oct. 18, the voting delegate desk will be open at the General Assembly, starting at 7:30 a.m., but will be closed during roll calls and voting. The voting procedures that will be used at the conference are attached to this memo. Please share these procedures and this memo with your council and especially with the individuals that your council designates as your city’s voting delegate and alternates. Once again, thank you for submitting your voting delegate and alternates by Wednesday, Sept. 24. If you have questions, please contact Zach Seals at zseals@calcities.org. Attachments: • General Assembly Voting Guidelines • Information Sheet: Cal Cities Resolutions and the General Assembly     City Council 20 – 4 8/5/2025 1400 K Street, Suite 400, Sacramento, CA 95814 • 916.658.8200 • calcities.org General Assembly Voting Guidelines 1. One City One Vote. Each member city has a right to cast one vote on matters pertaining to Cal Cities policy. 2. Designating a City Voting Representative. Prior to the Cal Cities Annual Conference and Expo, each city council may designate a voting delegate and up to two alternates; these individuals are identified on the voting delegate form provided to the Cal Cities Credentials Committee. 3. Registering with the Credentials Committee. The voting delegate, or alternates, may pick up the city's voting card at the voting delegate desk in the conference registration area. Voting delegates and alternates must sign in at the voting delegate desk. Here they will receive a special sticker on their name badge and thus be admitted to the voting area at the General Assembly. 4. Signing Initiated Resolution Petitions. Only those individuals who are voting delegates (or alternates), and who have picked up their city’s voting card by providing a signature to the credentials committee at the voting delegate desk, may sign petitions to initiate a resolution. 5. Voting. To cast the city's vote, a city official must have in their possession the city's voting card and voting tool; and be registered with the credentials committee. The voting card may be transferred freely between the voting delegate and alternates but may not be transferred to another city official who is neither a voting delegate nor alternate. 6. Voting Area at General Assembly. At the General Assembly, individuals with a voting card will sit in a designated area. Admission to the voting area will be limited to the individual in possession of the voting card and with a special sticker on their name badge identifying them as a voting delegate. 7. Resolving Disputes. In case of dispute, the credentials committee will determine the validity of signatures on petitioned resolutions and the right of a city official to vote at the General Assembly.     City Council 20 – 5 8/5/2025 Sixty days before the Annual Conference and Expo, Cal Cities members may submit policy proposals on issues of importance to cities. The resolution must have the concurrence of at least five additional member cities or individual members. How it works: Cal Cities Resolutions and the General Assembly General Assembly General Resolutions Policy Committees Developing League of California Cities policy is a dynamic process that engages a wide range of members to ensure Cal Cities represents cities with one voice. These policies directly guide Cal Cities’ advocacy to promote local decision-making, and lobby against statewide policies that erode local control. The resolutions process and General Assembly is one way that city officials can directly participate in the development of Cal Cities policy. If a resolution is approved at the General Assembly, it becomes official Cal Cities policy. Here’s how resolutions and the General Assembly work. The petitioned resolution is an alternate method to introduce policy proposals during the annual conference. The petition must be signed by voting delegates from 10% of member cities, and submitted to the Cal Cities President at least 24 hours before the beginning of the General Assembly. Petitioned Resolutions The Cal Cities President assigns general resolutions to policy committees where members review, debate, and recommend positions for each policy proposal. Recommendations are forwarded to the Resolutions Committee. Who’s who The Resolutions Committee includes representatives from each Cal Cities diversity caucus, regional division, municipal department, and policy committee, as well as individuals appointed by the Cal Cities president. Voting delegates are appointed by each member city; every city has one voting delegate. The General Assembly is a meeting of the collective body of all voting delegates —one from every member city. Seven policy committees meet throughout the year to review and recommend positions to take on bills and regulatory proposals. Policy committees include members from each Cal Cities diversity caucus, regional division, and municipal department, as well as individuals appointed by the Cal Cities president. During the General Assembly, voting delegates debate and consider general and petitioned resolutions forwarded by the Resolutions Committee. Potential Cal Cities bylaws amendments are also considered at this meeting. Cal Cities policy development is a member- informed process, grounded in the voices and experiences of city officials throughout the state. For more information visit www.calcities.org/general-assembly Prior to the Annual Conference and Expo Resolutions Committee The Resolutions Committee considers all resolutions. General Resolutions approved1 by either a policy committee or the Resolutions Committee are next considered by the General Assembly. General resolutions not approved, or referred for further study by both a policy committee and the Resolutions Committee do not go to the General Assembly. All Petitioned Resolutions are considered by the General Assembly, unless disqualified.2 During the Annual Conference and Expo 1 The Resolution Committee can amend a general resolution prior to sending it to the General Assembly. 2 Petitioned Resolutions may be disqualified by the Resolutions Committee according to Cal Cities Bylaws Article VI. Sec. 5(f).     City Council 20 – 6 8/5/2025