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Long-Term Solutions to Short-Term Rentals <br /> <br />2024-2025 Orange County Grand Jury Page 15 <br /> <br />• An easy-to-use complaint system for residents <br />• Diligent code enforcement <br />• Requiring an in-person contact <br />• Permit numbers in all advertising <br />• Monthly electronic collection of TOT <br />Several Orange County cities, such as Seal Beach, Dana Point, and Orange, have clear permitting <br />procedures that explicitly outline Good Neighbor policies, yielding low complaint rates. <br />Anaheim and Santa Ana have made ordinance revisions that improve the odds that their cities <br />will prevail in appeals to STR citations. Newport Beach, Dana Point, and Anaheim perform <br />regular inspections on new and existing STRs to ensure units are safe and code compliant. <br />Incorporating the above elements in a city’s ordinances and practicing effective code <br />enforcement would enhance the relationship between STR business operators and their <br />neighbors. Moreover, better communication among cities to share these best practices would <br />greatly improve the management of STRs. <br />FINDINGS <br />In accordance with California Penal Code Sections 933 and 933.05, the 2024-2025 Grand Jury <br />requires (or as noted, requests) responses from each agency affected by the findings presented in <br />this section. The responses are to be submitted to the Presiding Judge of the Superior Court. <br />Based on its investigation “Long-Term Solutions to Short-Term Rentals,” the 2024-2025 Orange <br />County Grand Jury has arrived at twelve findings, as follows: <br />F1: Despite the increasing media coverage of Online Booking Agencies (OBAs), STRs are not a <br />new phenomenon in Orange County. <br />F2: The steady growth of STR usage in the last decade raises concerns of potential public <br />nuisance. <br />F3: Even with robust Code Enforcement, a city’s statutory ban on STRs is not enough to keep <br />STRs from operating. <br />F4: Anaheim’s ordinance requires OBAs to report Transient Occupancy Tax (TOT) directly to <br />the city. This has led to the favorable consequence that unpermitted STR income is reported to <br />the city. <br />  <br />  <br />City Council 10 – 17 8/5/2025