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CP CIVICPLUS
<br /> intellectual property ownership or right to use of all Customer Content. Customer hereby grants CivicPlus a worldwide,
<br /> non-exclusive right and license to reproduce, distribute and display the Customer Content as necessary to provide the
<br /> Services. Customer represents and warrants that Customer owns all Customer Content or that Customer has permission
<br /> from the rightful owner to use each of the elements of Customer Content and that Customer has all rights necessary for
<br /> CivicPlus to use the Customer Content in connection with providing the Services. Customer agrees that CivicPlus shall
<br /> not be responsible or liable for the content of messages created by Customer or by Customer's Lasers or end-users who
<br /> access Service.Notwithstanding the foregoing,CivicPlus retains the right,but not the obligation,to remove any Customer
<br /> Content that is libelous, harassing, abusive, fraudulent, defamatory, excessively profane, obscene, abusive, hate related,
<br /> violent,harmful to minors, that advocates racial or ethnic intolerance,intended to advocate or advance computer hacking
<br /> or cracking,or other material,products or services that violate or encourage conduct that would violate any laws or third-
<br /> party rights.
<br /> 9. At any time duringthe term of the applicable SOW,Customer will have the ability to download the Customer Content
<br /> and export the data that is processed through the Services("Customer Data"),Customer may request CivicPlus to perform
<br /> the export of Customer Data and provide the Customer Data to Customer in a commonly used format, at any time,for a
<br /> fee to be quoted at time of request and approved by Customer. Upon termination of the applicable SOW for any reason,
<br /> whether or not Customer has retrieved or requested the Customer Data, CivicPlus reserves the right to permanently and
<br /> definitively delete the Customer Content and Customer Data held in the Services thirty(30)days following termination of
<br /> the applicable SOW. During the thirty(30)day period following termination of the SOW, regardless of the reason for its
<br /> termination,Customer will not have access to the Services.
<br /> 10. Intellectual Property in the software or other original works created by or licensed to CivicPlus,including all software
<br /> source code,documents,and materials used in performing the Services("CivicPlus Property")will remain the property of
<br /> CivicPlus. CivicPlus Property specifically excludes Customer Content. Customer shall not (i) license, sublicense, sell,
<br /> resell, reproduce,transfer, assign, distribute or otherwise commercially exploit or make available to any third party any
<br /> CivicPlus Property in any way, except as specifically provided in the applicable SOW; (ii) adapt, alter, modify or make
<br /> derivative works based upon any CivicPlus Property; (iii) create internet "links"to the CivicPlus Property software or
<br /> "frame"or"mirror"any CivicPlus Property administrative access on any other server or wireless or internet-based device
<br /> that may allow third party entities,other than Customer,to use the Services;(iv)reverse engineer,decompile,disassemble
<br /> or otherwise attempt to obtain the software source code to all or any portion of the Services;(v)make any attempt to gain
<br /> unauthorized access to the Services and/or any of CivicPlus' systems or networks;or(vi) access any CivicPlus Property
<br /> in order to:(a)build a competitive product or service,(b)build a product using similar ideas,features,functions or graphics
<br /> of any CivicPlus Property,or(c)copy any ideas,features,functions or graphics of any CivicPlus Property.The CivicPlus
<br /> name,the CivicPlus logo, and the product and module names associated with any CivicPlus Property are trademarks of
<br /> CivicPlus,and no right or license is granted to use them outside of the licenses set forth in this Agreement.
<br /> 11. Provided Customer complies with the terms and conditions herein, the relevant SOW, and license restrictions set
<br /> forth in§10,CivicPlus hereby grants Customer a limited,nontransferable,nonexclusive,non-assignable license to access
<br /> and use the CivicPlus Property associated with any valid and effective SOW,for the term of the respective SOW. The
<br /> license set forth herein, shall only apply to the extent that Customer is using the Services for legitimate business use as
<br /> intended by the purpose of the Services and not for the purpose of comparing the Services to a competitor or similar
<br /> product of CivicPlus. Customer hereby warrants and affirms its purpose in accessing or otherwise using the Services is
<br /> for their intended purpose only and understands and agrees that any other use shall be considered fraud.
<br /> 12. All CivicPlus helpful information and user's guides for the Services("Documentation")are maintained and updated
<br /> electronically by CivicPlus and can be accessed through the CivicPlus "Help Center". CivicPlus does not provide paper
<br /> copies of its Documentation. Customer and its Users are granted a limited license to access Documentation as needed.
<br /> Customer shall not copy,download,distribute,or make derivatives of the Documentation.
<br /> civicplus.corn 1 302 South 4`1'Street, Suite 500 1 Manhattan, KS 66502 1 888-228-2233
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