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City Hall hours are 8 a.m. to 5 p.m. Monday through Thursday, and 8:00 a.m. to 5:00 p.m. every other Friday. Click <br /> here for a list of observed holidays and Friday closure dates. <br /> The mySantaAna mobile app puts the power of the Santa Ana city government in the palm of your hand! The <br /> free app allows residents to quickly and easily report issues to the City, access City services, and find news <br /> and events. It is available to download from the Apple App Store and on Goggle play. <br /> Click here to report an issue directly from the City website. <br /> From: Dario, Dylan <dda iica..�sgim.g..:. i plr > <br /> Sent:Wednesday, May 6, 2026 12:06 PM <br /> To: RMD<Irlrnn .. sgim.g.::.gim. lr ,> <br /> Cc: Nguyen, Lynn <IJNg.u.y 12.��...sg.im.� .:: !2 ... 1r > <br /> Subject: Request for COI Review Today Business Solution (TBS) <br /> Good afternoon RMD, <br /> I hope you all have been well! <br /> Regarding the COI, please note the following: <br /> 1. Cyber/Professional Liability is listed at$11M. The vendor has indicated that they are not willing to increase this <br /> policy due to cost. <br /> 2. An additional insured endorsement is provided only for policy#83SBAAH5U23 (CGL, Umbrella, and <br /> Cyber/Professional). <br /> Can you please confirm whether this COI can be accepted as is? <br /> I've had difficulty getting timely responses from this vendor in the past, and I currently have an outstanding invoice that <br /> cannot be processed until insurance is approved. <br /> Any guidance to help avoid delays would be appreciated. <br /> Thank you! <br /> Request Type (check only one): <br /> 0 Standard COI Review— Risk Management will review and approve insurance documents submitted. This applies to PO, Event, RE <br /> Permit, and Agreements. <br /> X Renewal COI Review— Risk Management will review and approve renewal insurance documents submitted. This applies to PO, E, <br /> Reservations, Permit, and Agreements. Please attach insurance requirements and previously approved COI(s). <br /> • Request Insurance Requirements - Risk Management will provide insurance requirements for agreements and RFPs. <br /> • Review Agreement/RFP Lancluage - Risk Management will review Insurance, Indemnification/Hold Harmless, Limitation of Liabil <br /> of agreements and RFPs. <br /> Aii fields required to advance the process—do not delete or modify. <br /> City.Contact <br /> Department: f Library Services <br /> Project Manager Name: f Dylan Dario f <br /> Project Manager Email d..d t santa ana orb <br /> Contract Details: <br /> 2 <br />