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Exhibit A Scope of Work—Graviton Consultant Agreement <br /> 4 Oracle Cloud Implementation Approach <br /> The implementation of Oracle Cloud for the City of Santa Ana, CA will be conducted over two <br /> implementation phases—Phase 1 HCM and Phase 2 ERP. Within each phase, the tasks and activities <br /> are organized into five implementation stages: Plan, Design, Build,Test, and Deploy. The Graviton <br /> project team will lead the City project team through the completion of the tasks and deliverables <br /> included in each stage of implementation, allowing the project team to deliver upon the scope of <br /> implementation defined by this SOW. <br /> Graphic:Oracle Cloud Implementation Stages <br /> In—'V <br /> Design Deploy <br /> 000000, <br /> The structure of the Oracle Cloud implementation methodology is based largely on Oracle's Unified <br /> Method (OUM), with accommodations for improved decision making,focus on operational knowledge <br /> transfer, development of business process centric end usertraining, and an alignment of project tasks <br /> with change management best practices. Early and frequent exposure of City project team members <br /> and stakeholders to the Oracle Cloud applications and its native best practice business processes <br /> improves the speed and accuracy of decision making. <br /> Graphic:Graviton Oracle Cloud Implementation Methodology <br /> a pro]an Mrmtw <br /> Plan project Scepa Tit Plan [uttiver Plan <br /> Project ciaaeeut <br /> mamma <br /> �Q <br /> Departmen <br /> I~x 20 <br /> GRAVITON <br /> J CONSULTING SERVICES <br /> ��1 <br />