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Exhibit A Scope of work—Graviton consultant Agreement <br /> 4.2 Business Process Track <br /> The activities included in the business process track will define the City's future state business processes, <br /> providing the foundation upon which the CEMLI, change management, training, and project <br /> management track implementation tasks are planned and executed. The business process track will <br /> establish the scope of business processes to be implemented. Those business processes will be <br /> configured, analyzed, and updated repeatedly through iterative formal review cycles. Multiple cycles of <br /> testing will be conducted where validation of the business processes serves as the acceptance criteria <br /> for the system. For Phase 2 ERP the business process track includes eight deliverables spanning the five <br /> Graviton implementation stages as depicted in the graphic below. For Phase 1 HCM, Payroll Validation <br /> Test serves as the ninth business process track deliverable. <br /> Graphic:Business Process Track Deliverables <br /> i ,'0 <br /> 3 ; <br /> J = ' <br /> - <br /> The success of implementation will be measured by how effective the City transitions to the best <br /> practice business processes that are native to the Oracle Cloud applications. The steps required to <br /> complete this transition are at the core of the business process track. <br /> 4.2.1 Conference Room Pilots <br /> Included in the business process track are three Conference Room Pilots, The Conference Room Pilot <br /> deliverables will be critically important in determining how the Oracle Cloud modules will be configured <br /> to meet the City's requirements and how the City's future state business processes will be updated. For <br /> each Conference Room Pilot the project team will conduct a series of work sessions to review City use <br /> cases and business processes identified during the plan and design stages. The Conference Room Pilot <br /> environment will be seeded with configuration and development assigned to the corresponding CEMLI <br /> Cycles. City and Graviton project team members will exercise the Oracle Cloud modules by unit testing <br /> the inventory of planned use cases and business processes. From the Cloud Business Process <br /> Familiarization deliverable through completion of the third Conference Room Pilot,the project team will <br /> continuously revise and test use cases, business processes, and CEMLIs. At the conclusion of each <br /> Conference Room Pilot, use cases and business processes will be updated to reflect City feedback and <br /> decisions. Subsequent Conference Room Pilots will be planned and the required CEMLI additions and <br /> updates identified. <br /> Graphic:Conference Room Pilots <br /> 32 GRAVITON <br /> CONS.-NO SERVICES <br />