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c. Firm and Team Experience: <br />Firm: <br />Industrial Control Systems Online Inc., or ICS Online Inc. has been designing, building UL508, and <br />Programming Industrial control systems including Instrumentation, PLC, PAC, HMI, and SCADA systems <br />for over 25 years. <br />ICS was started as Panels by Olga in 1995. Panels by Olga was one of the first minority woman owned <br />UL508A panel shops in CA. In 2000, Panels by Olga incorporated to become Industrial Control Systems <br />Online Inc, ICS Online Inc. Experienced Engineering staff and programming were added to provide <br />turnkey design and PLC, HMI, and SCADA programming capabilities. ICS focused on working with OEM's <br />to automate systems using Industrial automation controls such as PLC's, HMI's, VFD's. <br />ICS grew quickly and is currently one of the largest UL508A control panel shops in California. We <br />design, build and program several hundreds of control panels a year for Municipalities, Original <br />Equipment Manufacturers (OEM), and Other Industrial Customers. We serve a variety of Industries <br />including Water/Waste Water, Semiconductor, Alternative Energy, and Food/ Beverage. <br />ICS largest Industry concentration is in the Municipal Water Filtration, Distribution, and Treatment <br />Industries. Working with our water treatment OEM's, electrical contractors and direct municipalities we <br />have successfully the completed turnkey PLC/HMI based Control panels and SCADA system across the <br />USA and Canada. <br />ICS has been an approved System Integrator for the City of Santa Ana for at least 5 years and has worked <br />with water department maintenance and engineering staff for more than 7 years. ICS has provided <br />several turnkey RTU control panels where we successfully designed, built and programmed to meet the <br />City of Santa Ana Water Department specifications and standards. ICS has continued to help the city <br />provide new standards for documentation and automation equipment. ICS has also worked with the <br />Maintenance to complete several onsite upgrades to PLC's, HMI's, VFD's, and Programming Changes. <br />We have a good working relationship with the Cities OSHG System provider and have built and assisted <br />on many startups and upgrades also. <br />It is our hope to that ICS Online Inc, is awarded this contract so we can continue working with the City of <br />Santa Ana Water Department. We believe that ICS extensive knowledge and experience working with <br />the both the Cities newer and older equipment, our successful track record, and our ability work and <br />assist in the training and education of the maintenance staff will make ICS Online the clear choice for <br />this project. <br />0ILO <br />