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California Health & Human Services Agency California Department of Social Services <br />CCD 34 (2/23) Page 26 of 32 <br /> <br /> <br />Section 8: Family Engagement (10 points) <br /> <br />Family engagement is an interactive process through which staff, parents, families, and their <br />children build positive and goal-oriented relationships. It is a shared responsibility of families <br />and professionals that requires mutual respect for the roles and strengths each has to offer. <br />Family engagement means doing with—not doing to or for—families. <br />• How does your program build relationships between families and staff? <br />• Describe the types of parent education information and/or activities your agency provides. <br />• Describe how your program connects families with services and supports. Please provide <br />examples. <br />PRCSA will hold "Lights on After School" for parents and participants, similar to an open house to <br />present information on the programming we would be providing. Parents and children would have <br />the opportunity to meet and engage with staff. There would be the opportunity to ask any questions <br />or address any concerns. There would also be time to assist with signing up for the new after school <br />care and summer camps. <br /> <br />We plan on holding family events at our various centers in collaboration with various community <br />partners to present resources, entertainment and bring the community together. We want our <br />parents to feel comfortable leaving their children in our care and will do everything we can to build <br />strong relationships with staff and families. <br /> <br />PRCSA are present at local Back to School nights, Open House and other Santa Ana Unified School <br />District events. We are in the process of building and strengthening our relationships following an <br />almost two year absence due to the pandemic. <br /> <br />Parent Surveys are used as an integral part of The City of Santa Ana operations. Santa Ana <br />community residents, parents and key stakeholders participate on a number of committees, advisory <br />groups and are encouraged to volunteer in various ways. Based on aggregate survey data, PRCSA <br />is able to decipher the need for additional strategies to reach a larger pool of children and families. <br />Survey data is utilized to empower parents and inspire self-sufficiency for many who are often in <br />jeopardy of slipping into lower socio-economic levels when they cannot access comprehensive <br />supports.